LEASING ASSISTANT/ASSISTANT MANAGER
5 days ago
Charter Township of Clinton
Job DescriptionDescription: As a Leasing Agent/Assistant Manager, you will play a crucial role in attracting potential residents, ensuring high occupancy rates, and providing exceptional customer service. If you are a motivated individual with excellent communication skills and a passion for real estate, we invite you to apply. Responsibilities: • Customer Engagement: Interact with prospective residents, providing them with detailed information about available units, amenities, and leasing terms., • Property Tours: Conduct property tours, showcasing apartment units and amenities, and address any inquiries potential residents may have., • Lease Agreements: Assist applicants through the leasing process, explaining lease terms, conditions, and rental agreements., • Documentation: Maintain accurate records of leasing activities, applications, and resident interactions., • Customer Service: Provide exceptional customer service to existing and prospective residents, addressing concerns and ensuring a positive living experience., • Responsible to answer telephones in professional and courteous manner, field calls as appropriate, • Report complaints, disturbances and violations to the property manager and/or area director immediately, • Respond to leasing inquiry emails, • Deliver quality telephone leasing and sales presentations, attempt to get callers into office, • Meet with prospective tenants to show properties, explain terms of occupancy, provide information about local area, review brochures and price sheets, and take applications, • Determine and certify the eligibility of prospective tenants, following government regulations and company qualifications, • Prepare Lease Agreements and associated documents, • Maintain apartment availability and unit status records, • Maintain traffic reports and guest cards, • Competitive wages within the industry., • Health, dental, and vision benefits., • Life insurance and AD&D, • AFLAC, • 401(k) and 401(k) Roth, • Allyhealth Tele-Medicine, • Flexible Spending Accounts, • Paid Holidays and PTO Time, • Training and professional development opportunities., • Positive and inclusive work environment., • 2-3 years property management experience required – leasing and/or assistant manager, • Strong communication and interpersonal skills, with the ability to engage effectively with diverse individuals., • Attention to detail and excellent organizational skills., • Knowledge of local rental market trends and regulations is a plus., • Ability to work independently and as part of a team., • Proficiency in basic computer applications and property management software., • High school diploma or equivalent; additional certifications in real estate or property management are advantageous., • Demonstrate general office skills (typing, filing, faxing, emailing, copying, etc.), • Experience with property management software required, • Must be organized, able to prioritize, and handle multiple projects simultaneously, • Must possess positive attitude and demonstrate natural sales ability, • Be able to work both independently and as a member of a team, • Demonstrate effective communication skills and deliver quality customer service to supervisors, peers, residents, prospective tenants and vendors