Bilingual call center jobs in United States

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  • University Consultation Center
    Case Manager
    Case Manager
    15 days ago
    $36000–$38000 yearly
    Full-time
    Concourse Village, The Bronx

    Housing Specialist University Consultation & Treatment Center (U.C.C.) Agency: University Consultation & Treatment Center for Mental Hygiene Inc. a non-profit behavioral mental health agency located in the South Bronx Position: Case Manager (Bilingual a plus) We are currently hiring: 4 case managers for our Ehrlich Residential Program. Job Description: U.C.C. provides housing & supportive case management services to individuals & families with medical, mental health, & substance use needs. Interviews residents to assess functional strengths & weaknesses & develops an individualized support service plan; Works with residents individually & in groups to mobilize inner capacities & resources to improve social functioning. Provides rehabilitative & restorative services to residents as identified in the individual service plan; Documents all interactions with residents and service providers in a timely manner; Maintains communication links with support service agencies who provide residents’ supports & treatments; Assures residents maintain proper activities of daily living & adhere to prescribed medications; Assures residents are in compliance with required rules & regulations. Minimum Qualifications: Bachelor's in related field. Experience working in an apartment treatment program preferred. Ability to write grammatically correct complete sentences and to follow written & oral directions. Salary and Hours: Salary is approx. $35,000-$38,000. Hours are daytime with some weekend work; 24/7 on-call availability required. Field work required. Two different shifts: Team A works Sunday - Thursday Team B works Tuesday - Saturday

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