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Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 104 –168 Greenpoint Avenue, Brooklyn NY 11222. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 168 Greenpoint Avenue, Brooklyn NY 11222 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 7:00 a.m. to 8:00 p.m. Friday, 7:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 7:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 10:00 a.m. and 8:00 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-29-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 126 –1441 St Johns PL, Brooklyn NY 11213. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Part-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 1441 St Johns Pl, Brooklyn NY 11213 location has the following operation hours, Eastern Standard Time (EST): Sunday, 8:00 a.m. to 8:00 p.m. Monday, 7:00 a.m. to 8:00 p.m. Tuesday, 7:00 a.m. to 9:00 p.m. Wednesday, 7:00 a.m. to 9:00 p.m. Thursday, 7:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 9:00 p.m. Saturday, 7:00 a.m. to 9:00 p.m. The CSR will work up to 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 2:00 p.m. and 10:00 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Bilingual - Spanish preferred, • Property and Casualty license (must have currently) This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 148 –9726 Seaview Avenue, Brooklyn NY 11236. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 9726 Seaview Avenue, Brooklyn NY 11236 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 6:00 p.m. Tuesday, 8:00 a.m. to 6:00 p.m. Wednesday, 8:00 a.m. to 6:00 p.m. Thursday, 8:00 a.m. to 6:00 p.m. Friday, 8:00 a.m. to 7:00 p.m. Saturday, 8:00 a.m. to 6:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8:00 p.m. and 7:00 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Manhattan program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will report to the Social Services Program Manager at the 8 East 109th Street, New York, NY 10029 location. The schedule for this position is Tuesday - Saturday, 9 am to 3 pm. This is a part-time, non-exempt position, scheduled for up to 28 hours per week. Responsibilities: * Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed. * Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements. * Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management. * Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up. * Verify and document receipt of benefits and entitlements for each client. * Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance. * Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits. * Resolve membership-related issues, including lost, inactive, or incorrect membership cards. * Maintain accurate, timely, and confidential case records in the client database. * Other responsibilities as assigned. Qualifications: * Full professional proficiency in both English and Mandarin/Cantonese is required. * Bachelor’s degree in Social Work, Human Services, or a related field preferred; equivalent work experience preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Strong knowledge of public benefits, entitlements, and related systems. * Experience with case management databases strongly preferred. * Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets). * Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly. * Solid computer literacy and general administrative/clerical skills. * Ability to work effectively with diverse populations in a respectful and culturally competent manner. * Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. * Excellent customer service, communication, and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Holidays * Paid Time Off, including Vacation, Personal, and Sick * 403(b) Retirement Plan * Employer Paid Life Insurance and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance * Pre-tax Transit benefits

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 152 – 3407 Fulton Street Brooklyn, NY 11208. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 3407 Fulton Street Brooklyn, NY 11208 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 7:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8 a.m. and 8 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-05-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Free food & snacks, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish Preferred

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish, Cantonese or Russian preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Agent Hielly Martinez, earned the privilege of becoming a State Farm Agent in 2008, inspired by the work ethic and humility of his immigrant parents. Through hard work, determination, and a passion for helping others, his agency quickly became a top producer and eventually expand to multiple office locations. Mr. Martinez is grateful for the chance to serve his community while creating opportunities for othersespecially young adults who, like himself, dream of financial stability and a brighter future. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hielly Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Property & Casualty license (must have or be able to obtain)., • Bilingual Spanish preferred.

Job Description Property Management Administrative Professional - On-Site Coop Management Office (Bilingual Mandarin) On-Site Office Administrator (Bilingual Mandarin) Cooperative Residential Building – Flushing, Queens, NY Full-Time | Monday–Friday | 9:00 AM–5:00 PM A well-established cooperative residential building in Flushing, Queens, is seeking a customer service–focused, bilingual (Mandarin/English) Office Administrator with direct experience in co-op and condominium property management. This is an on-site, resident-facing position. We are looking for a professional, organized, and approachable team member who understands NYC co-op operations and thrives in a customer-service environment. Compensation: $18 - $20 hourly Responsibilities: • Grow in the position through continued learning and revitalization of skillsets in related duties, • Manage all paperwork in the office and create a process for team members to follow to ensure efficiency, • Purchase office equipment when appropriate, • Inform team members regularly about the status of projects and any setbacks or achievements, • Plan office events and schedule arrangements for travel if necessary, • Act as a point of contact for complaints or questions from customers and respond in a timely manner, • Serve as primary contact for residents and board members, • Respond to maintenance, billing, and policy inquiries, • Track and follow up on work orders, • Coordinate move-ins/move-outs, • Maintain shareholder and unit records, • Draft building notices and communications, • Support board meeting preparation, • High school diploma or GED required, • Shows great interpersonal skills and excellent written communication, • Proven track record of completing projects on time in an orderly manner, • Prior experience in office management or our industry is a plus, • Proficient in basic computer software and can quickly learn to use new programs, • Minimum 3 years of administrative experience in co-op or condominium property management, • Fluency in Mandarin and English (spoken and written), • Strong customer service and communication skills, • Experience handling resident inquiries and service requests, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Experience with property management software (AppFolio preferred) Total Management NYC is a professional property management firm that specializes in residential Co-op, Condominium & Multi-family property management in New York City. We value transparency and invest in the latest software to provide clients with 24-hour access to data. Our mission is to improve residents' lifestyles while keeping communities financially healthy. Our team of experienced professionals is dedicated to providing premium property management services that exceed clients' expectations, ensuring their properties are well-maintained and investments are protected. Trust Total Management NYC for reliable and professional property management services.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. RESPONSIBILITIES: • Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region., • Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD., • Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer)., • Conducts monthly budget review to ensure sites are meeting NOI., • Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally., • Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary., • Develops, implements, and assures continued implementation of preventive maintenance programs., • Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs., • Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator., • Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work., • Approves the purchases of large-scale items/repairs., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Two (2) years of experience as a Regional Property Manager., • Proficiency in YARDI and Realpage is required., • Experience with preparation and oversight of REAC and MOR inspections., • Exceptional communication, customer service, and organizational skills., • Ability to diffuse difficult situations., • Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD)., • In-depth knowledge of Affordable Housing., • Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems., • Bilingual in English and Spanish is a plus., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Salary Range$100,000—$120,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking a part-time Administrative Assistant for a 298-unit residential property located in East Orange, NJ. Key Responsibilities: * Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Applications: Interview applicants for housing, collect required documentation to determine eligibility with HUD and LIHTC housing programs, assist with leasing available units, and property tours with applicants File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: * Independence: Able to work in a challenging environment with minimal direction. * Problem-solving: Solution-based thinking skills are highly valued. * Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. * Communication: Excellent verbal and written communication skills * Language: bilingual skills a plus * Confidentiality: Ability to maintain confidentiality at all times Requirements: * Experience: Administrative assistant in a residential setting preferred * Education: High school education or equivalent * Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). * Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer #INDNE

Job DescriptionDescription: POSITION SUMMARY: The Welcome Center Associate is responsible for being the front line person of the Welcome Center for the branch. Primary responsibilities include greeting, assisting members, answering phone calls, providing accurate information to all inquiries in a friendly and professional manner, promoting, selling, and registering membership, events and programs, money transactions, file documentation and providing administrative support to the Branch Executive Director. Must ensure a high-level of service with a commitment to improving lives and have a cause-driven focus. The Welcome Center is the main hub of the branch, therefore, the position will serve as the center of communication and assistance for the overall business operations and member service functions all within the policies and guidelines of the YMCA. ESSENTIAL FUNCTIONS: ·Saturday shift required Greet members & guests professionally and cordially on a consistent basis and with smile and with enthusiasm as they enter & leave the YMCA. Become aware of members’ needs and efficiently respond to their inquiries. · Use Listen First skills during consultations and tours and the overall interactions with members, guests and co-workers. · Learn members’ names. Verify all patrons for membership upon entering building. Confirm memberships are current in our membership database. Enter member access to the facility. · Answer telephone within 3 rings and with appropriate phone protocol. Answer questions about our facility and programs clearly and in a caring manner. When uncertain of the answer to a question, obtain the inquiring party’s contact information and verify that a staff person will get back to them promptly. Transfer calls properly and take accurate messages for staff persons who are not available. · Handle negative feedback in a courteous manner; Forward members’ suggestions to immediate supervisor. · Refer members to the appropriate Y staff person for further information whenever necessary. · Ensure that members and guests feel welcome at the Y. Promote positive member relation both with staff and with other members. · Maintain a professional appearance. Wear name tag and YMCA staff shirt during work shifts. Wear pants other than jeans or sweatpants. (Loose fitting shorts no shorter than knee length are permissible during the warm months of the year). Closed shoes or sneakers are permissible; No excessively high heels. · Properly process each end of shift report so that all paperwork matches all monetary transactions properly. · Charge appropriate fees for services according to the YMCA policies, procedures and the membership type. · Receipt program and facility registrations promptly and accurately. · Arrive for work shifts in a timely manner, and work the entire shift as scheduled unless coverage for a portion of the shift has been pre-arranged. · Find replacement for shift if unable to work. Notify supervisor in advance of the substitution arrangement whenever possible. Avoid excessive requests for shift coverage, unless there is a medical or an emergency situation that must be addressed. · Do not leave the Welcome Center Desk unattended unless there is a true emergency situation. · Address emergency situations promptly, professionally and in accordance with our emergency procedures. Distribute Band-Aids and ice as needed. Complete accident reports for any medical situations requiring our attention. Complete incident reports for any unusual situations that occur during work shifts. Notify senior staff on duty of these situations promptly. OTHER DUTIES: · Participate in and support the Annual Campaign. · Provide feedback to supervisor in a timely manner. · Participate in workshops, trainings and seminars that will enhance professional growth. · Share responsibility for the success of the overall Branch performance and help maintain a positive image. · Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility. · Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association. · Cooperates, work effectively and congenially with all YMCA staff members, volunteers, and members of the Association. · Perform such other job-related duties as may be periodically assigned by the Supervisor. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. DIRECT REPORTS: None BUDGET RESPONSIBILITY: None Requirements: MINIMUM REQUIREMENTS/QUALIFICATIONS: · High School Diploma. Associate Degree in Business or related area a plus. · Minimum of one year experience in customer service and/or sales. · Strong communication and interpersonal skills · Excellent customer service and interpersonal skills. · Very organized and detail oriented. · Computer literacy in Microsoft Office programs. Prior knowledge of ActiveNet Software is a plus. · Bilingual ability (Spanish/English) preferred. · Ability to react to emergency situations within the policies and guidelines of the YMCA and in a calm and professional manner. · Ability to work under minimal supervision and making sound decisions within the guidelines of the YMCA. · Ability to communicate with a wide variety of members and guests in a professional manner, displaying tact and diplomacy when needed. PHYSICAL DEMANDS: Sufficient strength, ability, agility and mobility to perform essential functions and to perform activities in a wide variety of indoor and outdoor locations. EFFECT ON END RESULTS: The expectation of this position will be satisfactorily met when: · Positive attitude through patience and composure is displayed. · Positive image of the branch is maintained. · Effective communication to various levels of staff at the YMCA is maintained. · Business procedures are followed successfully.

Required to work part-time as a Customer Service Representative. Able to provide outstanding service in every customer encounter and be an effective communicator. Con Edison is seeking part-time Customer Service Representatives to work in our Staten Island Call Center.

Global Custodian Bank seeks a bilingual Japanese Customer Service contractor in New York for the assignment till December.

Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner Mitigates and prevents complaints from being escalated to resolve in initial contact Serves as the front-line resolution advocate on various member and/or provider inquiries

Required to work part-time as a Customer Service Representative. Selected candidates must possess excellent oral and written communication skills and provide exceptional Customer Service. Con Edison is seeking part-time Customer Service Representatives to work in our Staten Island Call Center.

Handle all customer calls, despite the degree of difficulty, in a courteous and business-like fashion Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals Perform additional duties as required by management Qualifications High School Diploma or GED i

Global Custodian Bank seeks a bilingual Japanese Customer Service contractor in New York for the assignment till December.

Home Based/Remote- Personal Travel Coordinator Remote Insurance Customer Service Representative (Unlicensed) Work at Home Customer Service Agent (Full-Time & Part-Time) (ID) Mountain Home Air Force Base, ID 1 month ago Work at Home Contact Center Agent (Full-Time & Part-Time) (ID) Mountain Home Air

Required to work part-time as a Customer Service Representative. Con Edison is seeking part-time Customer Service Representatives to work in our Staten Island Call Center. Able to provide outstanding service in every customer encounter and be an effective communicator.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Mandarin) Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and frie

Ensure excellent customer service by addressing client concerns with patience and professionalism. Must be willing and able to accept a limited service position.

Provide prompt, accurate, and friendly customer service. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed.

Able to provide outstanding service in every customer encounter and be an effective communicator. Ability to respond to direction and work as a member of a team using PC-based information systems in order to retrieve information to analyze customer accounts. Able to interact with customers over the

Here, a commitment to customer service and quality is expected.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. About the Role* We are seeking a Bilingual Service Success Advocate fluent in German and English to support members on a fast-growing, online mental

As a Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review proc

Qualifications: • Customer Service • 3+ years' experience in a business environment • Bilingual (English/Spanish) • Excellent interpersonal and written/verbal communication skills. We are currently hiring for a Bi-Lingual Customer Service Representative. Educating customers about our product

Experience: Call center, customer service, or related experience (preferred). We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients' challenges and genuinely caring about their outcomes. Uphold high service standards

A company is looking for a Customer Service Representative - Bilingual English/Spanish. Handle inbound customer contacts via phone, chat, email, and other channels, managing multiple conversations simultaneously Accurately enter and update customer information across multiple systems and process sec

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Guide customers through questions, concerns, or challenges related to the product or service Record detailed call information for auditing, reporting, and follow-up purposes Identify opportunities to introduce customers to new or enhanced services that meet their needs. A company is looking for a Te

A company is looking for a Remote Customer Service Specialist 2 - Bilingual. Diploma/GED Equivalent Experience: 3 years of experience in customer service or related field Knowledge of specialty billing and provider-based billing Familiarity with SBO and non-SBO environments in Epic Ability to handle

A company is looking for a Remote Bilingual Spanish Customer Service Representative. Minimum of 2 years customer service experience in a call center environment Minimum high school diploma; college preferred Experience supporting consumer products and/or services Experience with diagnosing and troub

A company is looking for a Remote Bilingual Customer Service Representative I. Respond to customer inquiries related to tolling and administration Identify customer needs and provide accurate information Process transactions and maintain knowledge of company policies and technology.

Handle high-volume inbound and outbound calls Assist customers with inquiries, services, appointments, or support needs Accurately document customer interactions in CRM and call-tracking systems. MUST BE BILINGUAL SPANISH Customer service or call center experience required MUST have your own equipme

Rare Chance to work in Women's Health!!.Boro Park is seeking a compassionate, full-time receptionist to join our team.Monday–Thursday, 7:30 AM – 5:30 PM.This is more than just a job — it’s a chance to be part of a team helping women who are navigating deeply personal journeys in their fertil

Excellent customer service and professional communication skills. A specific example of excellent customer service you've provided. Bilingual abilities (English/Spanish).

If needed, try out products or services ahead of your session. Earn up to $750 a week in your free time by providing feedback on everyday products and services.