Psychiatric Technician
hace 8 días
Orange
Job Description Job Title Psychiatric Technician Employment Type Full-time Department Clinical Services Manager Intensive Services Director Target Start Date ASAP Location Initial training in the Orange County and San Diego clinic, and then onsite 2-3 days a week in the San Mateo office. Position Summary The Psychiatric Technician serves as a vital member of our interdisciplinary care team, supporting patients across the continuum of both brain health and mental health services. This role ensures patients receive compassionate, timely, and clinically sound care by assisting with screening, safety assessments, and treatment coordination. Working closely with clinicians and care teams, the Psychiatric Technician helps facilitate seamless patient experiences from initial contact through ongoing treatment and follow-up. This position is ideal for an individual who combines strong patient facing skills with empathy, flexibility, and adaptability to support patients in a fast paced, evolving clinical setting. Key Responsibilities • Conduct patient screening calls for individuals presenting with mental health and/or brain health concerns, following structured protocols and applying sound judgment to assess needs., • Serve as the first point of contact for patients, assisting with intake form completion and onboarding processes., • Support patients in understanding and navigating insurance coverage, collaborating with the billing team to confirm eligibility and facilitate access to care., • Document all patient interactions accurately and promptly in designated dashboards and the electronic health record (EHR)., • Identify potential safety risks and escalate concerns in accordance with organizational risk management procedures., • Collaborate with psychiatrists, therapists, and care coordinators to ensure patients are connected to the appropriate care pathways., • Support treatment planning and discharge processes with clinical teams to ensure timely, coordinated services., • Respond to patient inquiries via phone, secure messaging, and email, while managing outbound calls for engagement and follow-up., • Schedule intake and follow-up appointments, coordinating logistics based on clinical recommendations of patients treatment team and patient needs., • Maintain compliance with clinical, legal, and ethical documentation standards., • Participate in supervision, team meetings, and professional development activities to maintain high standards of care and alignment with best practices., • Promote a patient centered approach that fosters trust, compassion, and clear communication throughout the care journey., • Serve as the liaison between levels of care, ensuring continuity and appropriate transfer of clinical documentation., • Coordinate appointment rescheduling and manage related administrative workflows and key tasks., • Current intact California Psychiatric Technician license., • Compliance with all state board requirements, including fingerprinting and application submission., • Must physically reside in the State of California., • Proficiency with telehealth platforms and remote clinical workflows., • Strong interpersonal, communication, and documentation skills., • Experience working in a mental health clinic, psychiatric setting, or medical office, with a strong understanding of patient workflows and multidisciplinary collaboration. Preferred Qualifications • Familiarity with psychiatric presentations and safety planning., • Ability to work independently while contributing effectively to a collaborative, interdisciplinary team environment. Company Mission & Vision We are the brain health company of the future that integrates care delivery, technology innovation, and research breakthroughs to better understand brain biology and diagnose, treat, and ultimately cure brain disorders for all stages of life. Who We Are We are a Stealth Startup building a new model for brain healthcare, one that combines advanced diagnostics, rapid interventions, and continuous monitoring with compassionate care and streamlined operations. Our evidence-based, outcome-driven approach supports patients from diagnosis through treatment and beyond, breaking the cycle of fragmented, trial-and-error care. With brain health issues affecting over 55 million Americans and driving 13% of emergency room visits, our integrated model brings together interventional psychiatry, behavioral therapy, and crisis management under one roof. We deliver accelerated treatments powered by AI-driven insights and personalized care plans — so patients get the right care, faster. Join us on our mission to create the leading brain healthcare system, delivering precise diagnoses, rapid interventions, and personalized therapy that empowers individuals with the right support for lifelong well-being. Compensation & Benefits The compensation for this position includes: • Base Salary: $80,000 to $95,000 base salary, based on experience and qualifications, • Work Environment: Hybrid (3 days on-site, 2 days remote), • Professional Development: Regular supervision and training opportunities, • Culture: Supportive, mission-driven team environment We reserve the right to modify benefit offerings at any time, in accordance with applicable laws. Work Authorization Sponsorship for employment authorization may be considered on a case-by-case basis depending on the role and candidate qualifications. Equal Opportunity & Accessibility Statement We are committed to providing a workplace that is inclusive, respectful, and free from discrimination. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by California or federal law. In accordance with the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records. If you require a reasonable accommodation during the application or hiring process, please contact us directly - we’re happy to help. Company DescriptionAbout Kaizen Brain Center Kaizen Brain Center is a concierge neurocognitive clinic located in La Jolla & Orange County, CA. We provide state-of-the-art, evidence-based care for individuals with psychiatric and neurological conditions, including Treatment-Resistant Depression (TRD), PTSD, Memory Disorders, Traumatic Brain Injury (TBI), and migraine-related cognitive and mood dysfunctions. We combine cutting-edge science with a personalized care model to offer comprehensive evaluation and treatment in one convenient location.About Kaizen Brain Center\r\nKaizen Brain Center is a concierge neurocognitive clinic located in La Jolla & Orange County, CA. We provide state-of-the-art, evidence-based care for individuals with psychiatric and neurological conditions, including Treatment-Resistant Depression (TRD), PTSD, Memory Disorders, Traumatic Brain Injury (TBI), and migraine-related cognitive and mood dysfunctions.\r\nWe combine cutting-edge science with a personalized care model to offer comprehensive evaluation and treatment in one convenient location.