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  • Bilingual In-House Screener (English/Spanish)
    Bilingual In-House Screener (English/Spanish)
    28 days ago
    Part-time
    Borough Park, Brooklyn

    We are seeking a reliable and professional Bilingual In-House Screener to join our team. The ideal candidate will be responsible for conducting phone screenings with applicants and clients, gathering basic information, assessing qualifications, and providing excellent customer service in both English and Spanish. Responsibilities: Conduct inbound and outbound phone calls with applicants or clients Perform initial screenings and collect required information Evaluate candidate qualifications based on company requirements Communicate clearly and professionally in both English and Spanish Schedule interviews or forward qualified candidates to the appropriate department Maintain accurate records of calls and applicant information Answer questions and provide general assistance over the phone Follow company scripts, procedures, and confidentiality guidelines Qualifications: Fluent in both English and Spanish (spoken and written) Strong communication and interpersonal skills Comfortable handling high-volume phone calls Basic computer and data entry skills Strong organizational and multitasking abilities Previous customer service, recruiting, or call center experience is a plus Professional phone etiquette and positive attitude Work Environment: In-house/office-based position Full-time or part-time availability depending on company needs Preferred Skills: Ability to work in a fast-paced environment Attention to detail and problem-solving skills Team player with strong work ethic

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $18–$21 hourly
    Part-time
    Douglaston, Queens

    We are seeking enthusiastic and dedicated individuals to join our team as a Front Desk Receptionist. Committed to delivering exceptional customer service and fostering a positive and inclusive environment for all our guests, you will be the welcoming face of our establishment. As a Front Desk Receptionist, you will create a positive first impression for all visitors and ensure the smooth flow of daily operations. Your primary responsibilities will include managing the front desk and warmly greeting customers as they arrive. Key Responsibilities: • Warmly greet and assist visitors, providing clear and professional interactions., • Manage front desk operations efficiently, including high-volume phone calls, scheduling appointments, and directing visitor flow., • Accurately and securely handle cash transactions., • Proactively resolve client inquiries and issues with professionalism and efficiency., • Engage with customers to promote and sign up for membership accounts., • Utilize the Shopify POS system for transactions and other relevant operations. Requirements: • Must be 18 years of age or older, with a High School diploma or equivalent., • Experience in front desk, administrative, or other similar customer service roles is preferred., • Consent to a background check upon hire., • Willingness to sign an onboarding employment agreement form., • Knowledge of golf is a plus., • Bilingual proficiency in Chinese or Korean is a plus, but not required. Available Positions: • Full-Time (30-40 hours): Act as a fundamental lead role model, setting a professional tone for junior or part-time employees and fostering their learning., • Part-Time (<30 hours): Support daily front desk operations, work collaboratively with full-time staff, demonstrate professionalism, and show a willingness to learn while contributing to a positive team atmosphere. Benefits: • Competitive compensation., • Opportunities for professional growth within a supportive team., • Comprehensive employee benefits, to be discussed upon hire and after opening.

    No experience
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