Are you a business? Hire call center sales candidates in New York, NY
We are a luxury live entertainment company specializing in elegant string performances for weddings, corporate events, and upscale private gatherings. We are seeking a proactive, personable Appointment Setter to help us connect with potential clients and book consultations. Responsibilities: • Reach out to warm leads via email, phone, and social media • Qualify prospective clients and schedule appointments for our sales team • Maintain accurate records in our CRM • Follow up with leads in a timely and professional manner • Collaborate with the team to improve outreach strategies Qualifications: • Excellent communication skills (written and verbal) • Organized and detail-oriented • Comfortable with outreach and following scripts • Previous experience in sales or appointment setting a plus • Passion or interest in music/events is a bonus! Compensation: Pay per call
About Us: We are a Contruction Engineering and Estimating firm dedicated to providing exceptional service and building strong relationships with our clients. We’re looking for a motivated and organized Appointment Setter to join our team. This role is ideal for someone with strong communication skills, an eye for detail, and a passion for helping others. Key Responsibilities: - Schedule appointments and manage calendars for clients and prospects. - Confirm, reschedule, or follow up with clients as needed. - Contact potential clients via phone, email, or other communication methods to set up appointments. - Maintain accurate records of all appointments and client interactions in CRM software - Provide exceptional customer service with a professional, friendly, and positive attitude. - Work closely with the sales team to ensure appointments align with business goals. Qualifications: - Excellent verbal and written communication skills. - Previous experience in customer service, sales, or administrative support is preferred. - Strong organizational skills and the ability to manage multiple tasks efficiently. - Comfortable using scheduling software and CRM tools. - Self-starter with a positive attitude and a proactive approach to work. - Ability to work in a fast-paced, team-oriented environment. How to Apply: If you’re ready to make an impact and be part of an exciting team, we want to hear from you! Please click "Apply Now" to submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. We look forward to reviewing your application!
PLEASE READ BEFORE APPLYING!!!! We are looking for enthusiastic and energetic candidates that must be able to work in a team. You must be responsible and come on time for your shifts. You will be handling sensitive and precise information, which requires focus and responsible manners. We are searching for someone who is looking for a full time opportunity and is reliable to work around our schedules. Your responsibilities will be: Follow sales, record sales, coordinate runners and sales agents, cover front desk when needed, answer phone calls, respond to emails, you will be fulfilling orders, picking up deliveries. Being able to coordinate with our team is a must and it is very important that you can follow directions given to you. If you have theater experience and front desk experience is a plus. NDA will be signed! Job Type: Full-time Pay: $18.00 per hour
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Full-time B-to-B Fragrance and Cosmetics Sales Representative: New York Fragrance Inc.: is a leading fragrance and cosmetics wholesale distributor, in business for over 25 years, and a substantial player within the wholesale fragrance industry, serving segments of the U.S., Canada and Europe (Worldwide.) They are a fully integrated company with internal resources dedicated to the promotion of wholesale perfume, skincare, cosmetic and hair care products. They are currently hiring internal and field-based Sales Representatives for territories worldwide. Job Requirements: • Experienced in outside sales • Polished and professional demeanor • Ability to seek leads and follow up with all potential clients • Visits business sites and cold calling • Bilingual and multilingual candidates are a plus • Experience in Microsoft Excel, Microsoft Word and an understanding of working with web based applications • Extensive background check may be required before employment. This will include drug testing pre-employment and during employment. NY Fragrance is seeking aggressive, results-oriented individuals who will be able to drive sales within a defined territory. They offer benefits with a strong incentive potential linked directly to a candidate's ability to increase business within their assigned territory. This is a salaried position that will require innovative ideas in marketing, outreach, sales and relationship management. The goal is to canvas, solicit and generate leads from discount chain stores, large and small wholesalers as well as regional wholesalers. This relationship requires planning, face to face meetings with buyers, establishing relationships, reviewing buying programs, establishing proper logistical support, and helping suppliers to meet their needs in both fragrances and health and beauty aid products. Salary and benefits: The primary location of the B-to-B Sales Representative will be in the New York Fragrance Inc.'s main office, with potential field work to attend business networking events, trade shows and meet with existing customers base, as well as soliciting new business in their setting. Trade shows are primarily held in New York, Las Vegas, Florida, overseas, and other locations. Base salary of $20,000 to $25,000 annually with commission potential exceeding $80,000 to $180,000 annually. Two weeks paid vacation and 5 sick days. Travel expenses associated with attending shows will be covered by New York Fragrance Inc.; time spent by sales personnel at the shows will be compensated on a normal basis. New team members will be evaluated every 3 months; individuals will also receive increased salary incentive based on performance. Virtual Online Sales Person: Job type: Full-time/part-time Description: There are millions of new customers looking for beauty products every day. NY Fragrance Inc. is looking for individuals who wish to sell on Amazon or eBay using NYF as their personal procurement center. There are always new market places popping up!