JOB TODAY logo

Call monitoring jobs in New York, New YorkCreate job alerts

  • Business Development Manager
    Business Development Manager
    3 days ago
    $24000–$200000 yearly
    Full-time
    College Point, Queens

    Logistics Sales / Business Development Representative – Dry Van Trucking We are an asset-based dry van trucking company looking for a motivated Logistics Sales / Business Development Representative to help us grow our customer base, develop profitable lanes, and build long-term relationships with shippers, brokers, manufacturers, distributors, warehouses, and 3PLs. This role is ideal for someone who understands truckload freight, knows how to sell transportation services, and wants to be rewarded for bringing in profitable, repeat business — not just one-time loads. We are looking for a sales professional who can identify opportunities, quote dry van lanes, build customer relationships, and work closely with our dispatch and operations team to ensure reliable service. What You’ll Do Develop new dry van truckload customers through cold calling, email outreach, referrals, networking, and relationship building. Target direct shippers, manufacturers, distributors, warehouses, importers/exporters, 3PLs, and freight brokers. Build and manage a pipeline of prospective customers. Quote dry van lanes based on market conditions, company capacity, mileage, deadhead, and service requirements. Negotiate pricing and service terms with customers. Work with dispatch and operations to make sure loads are covered properly and service expectations are met. Help develop consistent lanes and repeat freight, not just one-time spot loads. Track customer activity, pricing, follow-ups, and opportunities in CRM or company systems. Communicate customer requirements clearly to operations, dispatch, billing, and management. Help collect necessary load details, credit information, and customer documentation. Monitor customer satisfaction and identify opportunities for additional business. Protect company margins by focusing on profitable freight and long-term accounts. Compensation Structure We offer a competitive compensation plan that rewards profitable growth. Base salary plus uncapped commission. Commission is based on collected gross profit, not just gross revenue. Commission is paid after customer payment is received. Higher-margin and repeat customers create higher earning potential. New customer bonuses and performance accelerators may be available. Long-term growth opportunities for strong performers. Our goal is to reward salespeople who bring in quality customers, consistent freight, healthy margins, and strong relationships. Ideal Candidate The ideal candidate has experience in one or more of the following: Dry van truckload sales. Freight brokerage sales. Carrier sales. Logistics business development. 3PL sales. Shipper account management. Transportation customer service with sales ability. Dispatch experience with strong customer relationships. Existing shipper or broker relationships are a strong plus, but not required if you have the drive and discipline to develop new business. Requirements Experience in transportation, trucking, logistics, freight brokerage, or supply chain preferred. Strong communication and negotiation skills. Comfortable making outbound calls and following up consistently. Ability to understand freight rates, lanes, mileage, deadhead, and service requirements. Ability to work with dispatch and operations in a fast-moving environment. Organized, self-motivated, and results-driven. Comfortable using email, phone, spreadsheets, CRM systems, and load-related software. Ability to build trust with customers and maintain long-term business relationships. Must be professional, reliable, and accountable. Preferred Qualifications Dry van truckload experience. Existing book of business or active shipper relationships. Experience quoting spot lanes and contract lanes. Knowledge of DAT, Truckstop, TMS, CRM, or similar freight/logistics tools. Experience working with direct shippers. Bilingual English/Mandarin or English/Spanish is a plus, but not required. Benefits Benefits may include: Competitive base salary. Uncapped commission. Performance bonuses. Paid training. Growth opportunities. Support from dispatch and operations. Stable asset-based carrier environment. Opportunity to grow into Senior Sales, Account Manager, or Business Development Manager roles. Why Join Us? We are a growing dry van trucking company with real capacity, experienced operations support, and a strong focus on long-term customer relationships. We are not looking for someone to chase cheap freight all day. We are looking for a sales professional who can build profitable accounts, develop repeat lanes, and grow with the company. If you are motivated, organized, and serious about building a career in logistics sales, we want to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Watch Person
    Watch Person
    4 days ago
    $38.69 yearly
    Full-time
    Queens, New York

    About NYC Health + Hospitals Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts Rotating Shifts 37.5 Hours Duties & Responsibilities Purpose of Position: Under supervision, performs routine security inspections of buildings and grounds to prevent trespassing, property damage or loss. Performs related work as required. Examples of Typical Tasks: 1. Conducts periodic tours of buildings and grounds to inspect doors, windows, gates, locks and equipment., 2. Monitors for unauthorized entry, fire hazards, leaks from water or steam lines, and other conditions which might result in property damage or loss., 3. Maintains order by preventing trespassing and discouraging loitering., 4. Responds to incoming telephone calls and doorbells., 5. Operates elevators during emergency situations., 6. May operate heating equipment as required. Minimum Qualifications 1. Valid New York State Security Guard registration card issued by the Department of State; and, 2. Satisfactory completion of a 16-hour On-the-Job Training (OJT) course within ninety (90) days of employment. Special Note: Employees in this title are required to complete an 8-hour in-service training course within one (1) calendar year of completion of the 16-hour OJT course, and annually thereafter. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

    Easy apply
  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    6 days ago
    Full-time
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

    Easy apply
  • Watch Person
    Watch Person
    4 days ago
    $38.69–$44.5 yearly
    Full-time
    The Bronx, New York

    About NYC Health + Hospitals Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 4:00 P.M – 12:00 A.M Duties & Responsibilities Purpose of Position: Under supervision, performs routine security inspections of buildings and grounds to prevent trespassing, property damage or loss. Performs related work as required. Examples of Typical Tasks: 1. Conducts periodic tours of buildings and grounds to inspect doors, windows, gates, locks and equipment., 2. Monitors for unauthorized entry, fire hazards, leaks from water or steam lines, and other conditions which might result in property damage or loss., 3. Maintains order by preventing trespassing and discouraging loitering., 4. Responds to incoming telephone calls and doorbells., 5. Operates elevators during emergency situations., 6. May operate heating equipment as required. Minimum Qualifications 1. Valid New York State Security Guard registration card issued by the Department of State; and, 2. Satisfactory completion of a 16-hour On-the-Job Training (OJT) course within ninety (90) days of employment. Special Note: Employees in this title are required to complete an 8-hour in-service training course within one (1) calendar year of completion of the 16-hour OJT course, and annually thereafter. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

    Easy apply
  • Special Officer
    Special Officer
    4 days ago
    $39.21–$56.51 yearly
    Full-time
    Gravesend, Brooklyn

    About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts Various shifts available Duties & Responsibilities Purpose of Position: Under supervision, performs Special Officer duties of ordinary difficulty and responsibility relating to physical security, safety, loss prevention and maintenance of order in accordance with agency orders and procedures. Uses computers and operates electronic security and safety monitoring systems and other equipment and devices. May operate a motor vehicle to perform duties. All personnel perform related work. Examples of Typical Tasks: 1. Patrols designated areas of assigned locations, public buildings, other facilities, and surrounding areas to maintain order, preserve the peace, and safeguard life and property against fire, vandalism, theft, etc. Reports observed security and safety hazards and conditions, including but not limited to, fire safety., 2. Screens employees and visitors. Operates, monitors, and maintains security equipment. Gives routine information to visitors and clients and directs them to the proper individuals and offices., 3. Discourages and ejects loiterers and disorderly persons. When appropriate, arrests and issues summonses to law violators on premises., 4. Transports, escorts and/or arranges for transport of persons in custody to police precincts and has arrests recorded on police blotter. Prepares and transmits all necessary documents relating to arrests. Testifies in court on arrests., 5. Make written entries into location log books., 6. Responds to and reports emergency and security instances and unusual occurrences by telephone or radio and makes subsequent written reports. Assists in implementing the Emergency Action Plan. Coordinates with Fire Safety Directors., 7. As required, provides assistance to the sick, injured, mentally and physically disabled, and calls for emergency assistance, ambulance and/or medical attention, when necessary and completes and forwards forms., 8. If properly certified and authorized by the health care setting, may administer first aid., 9. Completes and forwards requisite paperwork., 10. Records daily actions in memo book. Maintains records/daily logs of persons entering or leaving building outside regular hours of employment. Maintains bulletin boards in their area by adding and removing materials to keep information current., 11. May make clock rounds, as required; may control vehicular traffic on grounds and/or premises., 12. Monitors and reports unusual events from security systems, as required; distributes, monitors, maintains, secures and ensures accountability for assigned equipment and property., 13. May monitor and control access by the means of electronic security measures, such as security video technology; access control technology., 14. May operate hydraulic access devices, as needed., 15. Attends, completes, and maintains State and NYC H+H training requirements., 16. May operate a motor vehicle., 17. May assist in supervising contracted security guards., 18. In the temporary absence of the supervisor may perform the supervisor's duties., 19. Performs related duties, as required. Minimum Qualifications 1. A four-year high school diploma or its educational equivalent approved by State's Department of Education or a recognized accrediting organization; or an Individualized Education Program (IEP)diploma; and six (6) months of full-time work experience; and 1. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS)through the American Heart Association (AHA). Once obtained, this certification must be maintained for the duration of employment. 1. Candidates must have reached their 20th birthday by the date of appointment; and 1. Candidates must be residents of the City of New York at the time of appointment and you must thereafter maintain City residency as a continuing condition of employment. However, if you have two(2) years of employment with the NYC Health + Hospitals, you may be a resident of Nassau, Westchester, Suffolk, Orange, Rockland or Putnam counties; and 1. Candidates must satisfy the training requirements established by the State of New York for Peace Officer certification prior to beginning their official tour of duty. Once obtained, this certification must be maintained for the duration of employment. Continuous employment with NYC Health + Hospitals, is contingent upon satisfactory completion of both entry level and annual recertification training programs. 1. A valid New York State motor vehicle driver license may be required for appointment to certain positions based on the operational needs of the facility. If required, this license must be maintained for the duration of employment. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

    Easy apply
  • Friendly Hardworking Laundromat Attendant
    Friendly Hardworking Laundromat Attendant
    12 days ago
    $17 hourly
    Part-time
    Southside, Brooklyn

    We are looking for a reliable, detail-oriented, and customer-focused Laundry Attendant to join our team. In this role, you will be the face of our laundromat—helping customers, maintaining clean and efficient operations, and ensuring every order is handled with care. What You’ll Do: • Assist customers with drop-off wash & fold service and general inquiries, • Sort, wash, dry, fold, and package laundry according to quality standards, • Operate commercial washers and dryers safely and efficiently, • Maintain a clean, organized, and welcoming store environment, • Monitor machines and ensure timely turnaround of laundry orders, • Follow safety procedures and proper handling of all fabrics and garments, • Provide excellent customer service in every interaction There are delivery orders here and there we have to do, you're welcome to take our wagon to pick up and drop off order, • There is admin work, sometimes we are texting clients DMing people, and writing hand written cards, taking quick videos for Instagram Stories, • when you are on shift you are responsible for incoming texts and calls from clients, please make sure every message and call gets answered while you're on shift, • Quick responses are needed for this role. When on shift it's expected to respond to messages within 10 minutes or less, there is urgency if a delivery order is incoming or if there is any important news about a specific order. When you are not on shift you are not expected to respond unless it's an emergency with something only you know, but otherwise you're welcome to ignore all messges you get from us when you're off shift. What We’re Looking For: • Strong customer service and communication skills, • High attention to detail (folding, sorting, and quality control matter), • Ability to manage time and work efficiently in a fast-paced environment, • Physical ability to stand, lift, and move laundry throughout the shift, • Reliability, punctuality, and a strong work ethic, • Previous laundromat or cleaning experience is a plus, but not required What We Offer: • Steady, consistent work environment, • Hands-on training and onboarding, • Opportunities for growth and increased responsibility, • Supportive team culture and clear expectations, • Performance recognition for strong work and reliability About Us: We run a fast-growing laundromat focused on quality service, efficiency, and customer satisfaction. We believe great employees are the backbone of the business and invest in training and long-term success.

    Immediate start!
    Easy apply
  • Assistant Manager
    Assistant Manager
    25 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

    Easy apply
  • Store Manager
    Store Manager
    26 days ago
    $24–$27 hourly
    Full-time
    Manhattan, New York

    At Baked by Melissa, we don’t just sell cupcakes—we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. As a Store Manager, you will be responsible for overseeing the daily operations of our kiosk, ensuring the store is fully staffed, operationally prepared, and set up for success. This full-time position requires strong ownership, flexibility, and accountability, as you will manage a team of 6-9 retail employees. You must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, consistently representing the brand at the highest level. Key Responsibilities: • Store Leadership & Performance: Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic). Proactively monitor business trends and lead the team to drive results, ensuring consistent execution of operations, team standards, and customer experience., • Operational Excellence: Own full accountability for the assigned store being open, staffed, and operationally ready at all times. Ensure the store consistently meets company standards for opening, closing, cleanliness, and overall readiness. Confidently step in as needed, at times operating as the sole team member, to deliver a best-in-class customer experience. Oversee ordering of store supplies within budget and maintain proper inventory levels to avoid disruptions., • Team Management & Development: Create and manage weekly store schedules aligned with business needs and payroll budgets, monitoring labor spend to meet financial targets. Proactively plan for coverage, acting as the primary point of contact for call-outs and gaps, and partnering with regional leadership to resolve staffing needs. Support hiring efforts, maintain a strong bench of trained team members, and carefully review/approve weekly timecards. Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations and execute training programs., • Customer Experience: Ensure teams consistently deliver a best-in-class, on-brand customer experience, leading by example through energy, product knowledge, and service standards. Address and resolve customer concerns quickly and professionally., • Business Communication & Meetings: Participate in weekly retail meetings, confidently speaking to store performance, traffic trends, sales barriers, and staffing challenges. Communicate proactively and transparently, bringing solutions to identified issues. Qualifications: • 2 years of retail management experience (multi-unit experience preferred but not required)., • Strong leadership and team development skills., • Ability to problem-solve quickly and manage multiple priorities., • Excellent communication and organizational skills., • Ability to work 35-40 hours per week, including a flexible schedule with possible nights, weekends, and holidays., • This role is in-person, and all administrative duties must be completed on-premises. What Success Looks Like: • Stores are consistently staffed, operationally sound, and customer-ready., • Teams are engaged, well-trained, and performing to expectations., • Scheduling gaps are proactively solved without disruption to the business., • Strong ownership of store performance and accountability across teams, with the ability to articulate successes and opportunities regularly, demonstrating a true business owner mindset., • Store Manager performance is incentivized based on results.

    Easy apply
  • Assistant Manager
    Assistant Manager
    1 month ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

    Easy apply
  • Front Desk Secretary / Office Coord (Full-Time) – Corona, Queens NY (Corona)
    Front Desk Secretary / Office Coord (Full-Time) – Corona, Queens NY (Corona)
    2 months ago
    Full-time
    Corona, Queens

    Front Desk Secretary / Office Coordinator (Full-Time) – Corona, Queens, NY Company: Advanced Management & Multiservices LLC Compensation: Competitive – Based on Experience Location: Corona, Queens, NY Join a Growing Professional Office We are looking for a high-level, reliable, and professional Secretary / Office Coordinator who can be the face of our office and help keep daily operations running smoothly. This is a great opportunity for someone who is organized, proactive, and enjoys working in a fast-paced, client-focused environment. What You’ll Be Doing Serve as the first point of contact for clients (in-person, phone, and email) Manage high-volume calls and client communications Schedule appointments and perform client follow-ups Maintain organized records, files, and documentation Handle incoming/outgoing mail and packages Monitor and restock office supplies Support daily administrative operations across the team Maintain a clean, professional, and welcoming office environment What We’re Looking For Strong communication and customer service skills Ability to multi-task and stay organized under pressure Professional appearance and attitude Tech-savvy with basic knowledge of Microsoft Office Quick learner with the ability to adapt to new systems Able to work independently and take initiative Bilingual (English & Spanish) – REQUIRED Must be able to commute to Queens, NY Ideal Candidate You are: ✔ Detail-oriented and dependable ✔ Friendly, confident, and professional ✔ Able to handle multiple priorities without losing focus ✔ Someone who takes pride in keeping things organized and running efficiently Why Work With Us Stable, full-time opportunity Growth potential within the company Professional office environment Supportive and team-oriented workplace 💰 Compensation: Competitive & Negotiable (based on experience) 📩 Apply Now: Reply to this ad with your resume and contact information. Qualified candidates will be contacted promptly.

    Easy apply
1