Junior Technology Specialist
7 days ago
Houston
Job DescriptionSalary: $25 - $29 per hour About Zedcor Inc. Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida. For more information, check out. Position Overview Zedcor is seeking aJunior Technology Specialistwith a strong technical foundation and practical experience in IP camera systems, networking, cellular communications, or IT support. This position is ideal for professionals who have developed core skills in the field and are looking to take the next step in their technical career. As part of our technology team, youll support the deployment, maintenance, and troubleshooting of IP cameras, network devices, and remote monitoring systems. Youll work closely with senior team members and field personnel, taking ownership of routine tasks while continuing to build your technical knowledge in a supportive, hands-on environment. Key Responsibilities • Support deployment, configuration, and maintenance of IP-based security cameras and cellular modems, • Troubleshoot camera connectivity issues, video quality problems, and device failures, • Assist with remote access setup and video storage system management, • Conduct firmware updates, apply system security settings, and maintain system up-time, • Collaborate with senior staff to optimize surveillance system performance, • Provide first-level remote technical support to internal and external users, • Troubleshoot network, PoE, and device-level issues, escalating when necessary, • Interpret circuit diagrams and apply electronics knowledge for field support, • Document configurations, diagnostics, and issue resolutions, • Work alongside experienced technicians to build advanced expertise, • Participate in technical training and pursue vendor certifications (company-supported), • Contribute to internal knowledge-sharing and eventually support junior team members Qualifications & Requirements Minimum Requirements • Associates degree, technical diploma, or equivalent experience in IT, Networking, or related technical field, • 12 years of experience supporting networked devices or IP camera systems, • Working knowledge of routers, switches, IP addressing, and basic diagnostics, • Experience using tools such as multimeters or cable testers, • Familiarity with remote device management, • Experience with Cradlepoint routers or NetCloud Exchange, • Understanding of VPNs, VLANs, and basic firewall rules, • Certifications such as CompTIA Network+ or Cisco CCNA, • Familiarity with surveillance systems such as Dahua, Hikvision, Axis, or Avigilon, • Exposure to cellular modems and remote monitoring technologies, • Genetec Configuration Tool and Security Desk experience. Compensation & Benefits • Compensation: Hourly Position starting at $29/hour with yearly compensation reviews., • Health, dental, vision, and life., • Casual office environment with free on-site parking, • Career advancement opportunities into senior technical roles, • Vendor certification and training support Ideal Candidate Profile Youre early in your career but already have practical experience in networking, security systems, or IT support. You enjoy solving technical problems, working with a hands-on approach, and contributing as part of a collaborative team. You're ready to deepen your knowledge and take on growing responsibilities in a high-performing environment. Core Traits • Technically Skilled:Solid foundation in IP networks, PoE devices, and troubleshooting, • Self-Starter:Takes initiative and follows through on tasks, • Detail-Oriented:Accurately configures and maintains system settings, • Clear Communicator:conveys ideas and instructions concisely and effectively, • Adaptable:Thrives in a fast-paced, evolving technical landscape, • Collaborative:Works well with cross-functional teams and field staff Why Join Zedcor? At Zedcor, you wont just maintain systems, youll play a key role in building and shaping the future of security technology. We offer tools, mentorship, and the supportive environment you need to thrive and advance in your technical career. If youre ready to take your skills to the next level, Zedcor provides a dynamic and rewarding opportunity.