Local Operations Manager
17 days ago
San Diego
Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Are you a high-energy problem solver ready to take ownership and make an impact? We are looking for a Local Operations Manager to join our dynamic team and oversee the quality and performance of a portfolio of premium short-term rental properties. What Were Looking For: We dont require prior short-term rental experiencewhat matters most is attitude and drive. We want a resilient, hungry-to-learn self-starter with an entrepreneurial mindset. Youll need to stay calm under pressure, maintain a relentless commitment to quality, and thrive in a fast-paced environment. Your Role: As a Local Operations Manager, youll be the go-to expert and caretaker for your assigned properties, ensuring they exceed guest expectations and stay in top shape. Key responsibilities include: • Guest & Owner Support: Respond to on-site guest requests and liaise with property owners and team members to resolve issues swiftly., • Vendor Management: Source, schedule, and supervise vendors for maintenance, cleaning, landscaping, and other services., • Quality Control: Regularly inspect properties to ensure they are immaculate, damage-free, and well-maintained., • Maintenance & Repairs: Handle light maintenance tasks (e.g., replacing locks, hanging decor, assembling furniture) and coordinate larger repairs as needed., • Preventative Care: Stay ahead of issues by proactively identifying and resolving potential problems before they impact guests or owners., • Property Onboarding & Offboarding: Lead property setup and closure processes, ensuring properties are launch-ready and returned in excellent condition., • Emergency Response: Be available for urgent issues after hours (e.g., floods, power outages). Why Youll Love It Here: • Youll have ownership and autonomy over your properties., • Work with a supportive, high-performance team that values your ideas and contributions., • Gain hands-on experience in operations, maintenance, and hospitality management., • Opportunities for professional development and growth within a fast-evolving company.Requirements:, • Proactive and solutions-focused, • Creative thinker with a strong problem-solving mindset, • Reliable, organized, and capable of multitasking, • Customer service professional with strong de-escalation skills, • Hands-on and comfortable with light maintenance tasks, • Physically capable of moving heavy items (e.g., furniture, propane tanks), • Flexible and adaptable, • Able to work M-F 8am - 5pm with possibility of mandatory overtime on evenings and weekends for urgent situations, • Strong communicator, detail-oriented, and tech-savvy, • Comfortable with evolving processes and able to quickly adapt to changes in procedures or company needs, • Receptive to constructive feedback and committed to continuous improvement