Spa Attendant - Lakeside Spa & Fitness
hace 2 días
Tucson
Job Description Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Job Title: Spa Attendant Reports To: Spa Manager Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement Who You Are: • Guest-Focused Professional: You anticipate needs and deliver exceptional service with warmth and attentiveness., • Detail-Oriented Caretaker: You take pride in maintaining a clean, organized, and peaceful environment., • Team-Oriented Collaborator: You work seamlessly with spa therapists, fitness professionals, and hotel staff to ensure smooth operations., • Proactive Problem Solver: You respond quickly and thoughtfully to guest requests and operational needs., • Greet guests warmly and assist with check-in/check-out procedures for spa and fitness services., • Provide tours of the spa and health club facilities, explaining amenities and services., • Maintain cleanliness and organization of locker rooms, relaxation lounges, fitness areas, and treatment rooms., • Replenish towels, robes, water stations, and other guest amenities throughout the day., • Monitor and maintain spa and fitness equipment, reporting any issues promptly., • Ensure all areas meet brand standards for cleanliness, safety, and ambiance., • Support spa therapists and fitness instructors with room setup and guest flow., • Assist with inventory of supplies and linens, ensuring timely restocking., • Uphold confidentiality and professionalism in all guest interactions., • Promote spa services, retail products, and wellness offerings to guests., • Follow daily checklists and opening/closing procedures., • Comply with health and safety regulations and hotel policies., • Attend team meetings and training sessions as required., • Support special events, seasonal promotions, and wellness initiatives., • Maintain accurate records of guest usage and service requests., • Regular attendance in conformance with standards., • May be required to work varying schedules to reflect business needs., • Regularly lift up to 30 pounds, reach, bend, crouch, kneel, push, pull, and walk., • Previous experience in hospitality, spa, fitness, or customer service preferred., • Strong interpersonal and communication skills., • Ability to multitask and remain calm in a fast-paced environment., • Basic computer skills and familiarity with scheduling or POS systems a plus., • CPR/AED certification preferred.