Hard Rock International (USA), Inc.
CASHIER - CAGE (FULL TIME)
18 days ago
Rockford
Job Description Overview POSITION SUMMARY: The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Quickly and accurately makes change, cashes checks, and processes fills., • Writes receipts for pay outs, and other documents. Inputs and accesses information on the computer., • Greets patrons and offers efficient, timely customer service during all window transactions., • Uses current technology to obtain customer credit information, field incoming calls and coordinates work with fellow employees., • Maintains bank balance and keeps work area clean and supplies stocked., • Completes any required paperwork., • Performs any additional duties as assigned by the shift supervisor., • Customer facing transactions:, • Front Money, and Safekeeping transactions, • Currency exchange, • Check cashing, • Credit card cash advance, • Ticket related transactions, • Required to complete all related documentation with accuracy., • Balances specific assigned areas with accuracy., • Adheres to Internal Controls and Standard Operating Procedures., • Adheres to all AML/Title 31 regulations., • Follows all company policies and procedures., • Adheres to all Illinois Gaming Regulations., • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point., • Basic math skills., • 10-Key calculator., • Be flexible to work varying shifts and time schedules as needed., • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume., • Communicate effectively with outside contacts and all levels of team members., • Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation., • Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations., • Balance bank at end of shift., • Identify and accurately cash different denominations of cash currency, checks, etc., • Stand 100% of the time in a noisy environment., • Lift based on assigned areas. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) • High School diploma or equivalent preferred., • Prior cashier or teller experience preferred., • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission., • Must successfully pass background check., • Must maintain strict confidentiality relative to financial data and casino policies., • Must be Well-groomed and in appropriate uniform with appropriate license visible at all times., • Must be twenty-one (21) years of age.