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We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Requirements and skills: Previous work experience as a Host/Hostess or Waiter/Waitress Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
We are seeking an experienced and motivated Chef to lead the kitchen operations at our bustling Irish bar in Manhattan. Our menu is a fusion of traditional Irish fare and American sports bar favorites, catering to a vibrant crowd. The Chef will manage all aspects of the kitchen, from food preparation to staff management, ensuring smooth operations during high-volume shifts. Collaboration with the bar manager is essential to ensure a cohesive dining and drinking experience. Key Responsibilities: Food Preparation & Cooking: Prepare and cook a number of Irish dishes (e.g. Steak & Guinness Pie, Stews or Fish & Chips) alongside American sports bar classics like wings, burgers, and nachos. A smaller menu means the main focus for us in maintaining consistent quality and presentation. Kitchen Operations Management: Oversee daily kitchen operations, ensuring efficiency and high standards during peak hours. Manage workflow, station setup, and ensure smooth service. Menu Collaboration & Development: Work closely with the bar manager to develop seasonal menus and specials that complement the bar’s offerings and appeal to our clientele. Inventory & Cost Control: Manage inventory, order supplies, and utilize P&L software to track and control food costs. Minimize waste, monitor portion sizes, and optimize food preparation to maintain profitability. Team Leadership: Lead, train, and supervise kitchen staff, ensuring a positive team environment and clear communication during service. Schedule staff shifts and ensure proper staffing levels. Hiring and Termination responsibilities in collaboration with the owner. Compliance & Food Safety: Ensure the kitchen adheres to all health and safety regulations, including NYC Board of Health standards. Maintain a clean, organized, and hygienic workspace. Collaboration: Work closely with the bar and front-of-house teams to coordinate food service, especially during events and busy times. Respond to customer feedback and dietary needs. Requirements: Proven experience as a Chef in a fast-paced bar, pub, or restaurant, with familiarity in both Irish and American cuisine. NYC Food Handler’s License and other Board of Health certifications. Experience using inventory management and P&L software to track costs and manage kitchen supplies. Ability to thrive in a high-pressure environment, especially during peak hours and special events. Strong leadership skills with the ability to manage, motivate, and train kitchen staff. Excellent time management, organizational, and multitasking abilities. A team player mentality with a collaborative approach to working with bar staff and management. Preferred Qualifications: Culinary degree or equivalent experience. Knowledge of Irish cuisine, American sports bar trends, and customer preferences. Strong understanding of food cost management and kitchen profitability. Compensation: Competitive salary based on experience, plus performance-based incentives.