Are you a business? Hire chat representative candidates in New York, NY
Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: • Respond to customer inquiries via phone, email, and chat • Resolve issues promptly and professionally • Offer tailored solutions and product recommendations • Maintain accurate records and follow-up communications • Collaborate with internal teams for issue resolution • Consistently meet or exceed customer satisfaction targets Requirements: • 1+ year of customer service experience • Excellent communication and problem-solving skills • Ability to work in a fast-paced environment • Strong empathy and active listening • Proficiency in [software/systems] • Flexibility for [hours/shifts] What We Offer: • Competitive salary and benefits package • Ongoing training and development • Collaborative and supportive work environment • Opportunities for growth and advancement
PLEASE SEND ON THE CHAT RESUME IN PDF OR WORD Key Responsibilities: - Training : Train team members on marketing strategies and tools. Create and update training materials. - Market Strategy: Analyze market trends and competitor activities. Develop and execute marketing campaigns. - Customer Engagement: Build and maintain client relationships. Gather customer feedback for product improvements. - Content & Performance: Create content for various channels. Track and report on marketing campaign performance. : - Benefits : Competitive salary and benefits. Professional development opportunities. A collaborative work environment. To Apply: Send your resume