Customer Service Representative (CSR)
2 months ago
$35000–$50000 yearly
Full-time
Manhattan, New York
Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: • Respond to customer inquiries via phone, email, and chat
• Resolve issues promptly and professionally
• Offer tailored solutions and product recommendations
• Maintain accurate records and follow-up communications
• Collaborate with internal teams for issue resolution
• Consistently meet or exceed customer satisfaction targets Requirements: • 1+ year of customer service experience
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Strong empathy and active listening
• Proficiency in [software/systems]
• Flexibility for [hours/shifts] What We Offer: • Competitive salary and benefits package
• Ongoing training and development
• Collaborative and supportive work environment
• Opportunities for growth and advancement