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Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
Namaste Bookshop, a leading metaphysical store in New York City, is seeking a creative and enthusiastic Marketing Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in digital marketing, social media management, and content creation within a vibrant and supportive environment. If you have a passion for crystals, holistic wellness, and engaging online communities, we want to hear from you! Responsibilities: • Content Creation: • Take high-quality photos and videos of products, including crystals, jewelry, and incense. • Create engaging reels, stories, and posts for Instagram, TikTok, and other social media platforms. • Develop compelling content that showcases customer reactions and testimonials. • Social Media Management: • Post daily on Instagram, TikTok, and other social media channels. • Engage with our online community by responding to comments, messages, and user-generated content. • Monitor social media trends and implement strategies to increase engagement and followers. • Live Sales: • Assist in organizing and conducting live sales on Instagram and TikTok Shop. • Interact with customers in real-time during live sessions, answering questions and showcasing products. • Customer Interaction: • Record and document customer reactions and feedback during in-store visits. • Compile customer testimonials and stories to be used in marketing materials. • General Support: • Assist the marketing team with various tasks as needed, including email marketing, blog writing, and event planning. • Help maintain a consistent brand voice across all marketing channels. Qualifications: • Strong interest in crystals, metaphysical products, and holistic wellness. • Proficiency in social media platforms, particularly Instagram and TikTok. • Experience with content creation, including photography and video editing. • Excellent communication and interpersonal skills. • Creative mindset with the ability to generate innovative ideas for engaging content. • Ability to work independently and as part of a team. • Currently pursuing or recently completed a degree in Marketing, Communications, or a related field is preferred but not required. Benefits: • Hands-on experience in digital marketing and social media management. • Opportunity to learn about the metaphysical retail industry. • Flexible working hours. • Potential for growth and future employment opportunities within Namaste Bookshop. How to Apply: Interested candidates should send their resume, a brief cover letter, and samples of their social media work (posts, reels, videos) to us. Please include “Marketing Intern Application - [Your Name]” in the subject line. Join us at Namaste Bookshop and help share the magic of crystals and holistic wellness with the world!
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment