Trabajos computer science government en Raleigh, North CarolinaCrear alertas

Position Description: ServiceTrade is a leading SaaS company transforming the fire protection and mechanical industries. We’re seeking a motivated and skilled DevOps Engineer I to join our growing team. As a DevOps Engineer I, you’ll play a key role in maintaining and scaling the infrastructure that powers our suite of applications. Your primary responsibility will be to ensure the health, performance, and reliability of our application stack as we grow. Success in this role means our customers experience fast, stable applications—and our development team can focus on building new features rather than putting out fires. Why ServiceTrade: We’re a high-performing, AWS-based, agile SaaS web application team that builds web and mobile applications for the commercial service contractors. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Responsible for uptime, performance, security, and stability of ServiceTrade’s applications, including:, • Amazon Web Services (AWS) infrastructure management, • EC2 server administration, monitoring and tuning, • RDS (MySQL, PostgreSQL) and DynamoDB/DocumentDB, • Serverless architecture (AWS Lambda), • Network configuration, • Access Management, • Support Engineering teams infrastructure needs for project initiatives, • Support CI/CD pipelines for production and lower environments, • Troubleshooting of issues with minimal supervision with the need to learn new technologies on a regular basis., • Including but not limited to log analysis, • Participate in after-hours on-call rotation and support, • Maintaining environment configuration through infrastructure as code (IaC), • Collaboration with other teams such as Engineering, Product Management, Customer Support and external partners such as AWS. Knowledge and Skills: • Bachelor’s degree in computer science, software engineering or related field, • Experience with Linux system administration, • Experience or understanding of horizontal scaling of web applications, • Familiarity with AI coding assistants or AI-powered code editors, • Familiarity with Agile methodologies, • Preferred: Experience with MySQL administration and configuration. DBA experience is a plus, • Preferred: Experience with CI/CD Pipelines. GitHub Actions is preferred., • Preferred: Experience with Infrastructure as Code: CloudFormation or Terraform, • Preferred: Experience with ElasticSearch (ELK), AWS Cloudwatch or related logging/monitoring tools, • Preferred: Experience with Postgres / AWS Redshift is a plus, • Preferred: Experience with Amazon EKS, • Preferred: Experience with Azure, AzureSQL and Windows Server administration, • Preferred: Experience working with Puppet or equivalent, • Preferred Experience: Terraform, • Nice To Have: Cloudformation/CDK, • Nice To Have: Experience working with containers Docker/Kubernetes/EKS, • Nice To Have: Atlassian Experience (Jira/Confluence) A few things you want to know: What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

Job Description Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA compliance, and continuous service improvement within a structured federal IT environment. UCC Supervisor to oversee public-facing contact center operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Responsible for overall project management of complex, multi-task IT contact center operations., • Plan, organize, and manage groups of employees engaged in technical and customer service duties., • Provide administrative and technical direction to personnel and work without supervision., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Coordinate approved task orders and ensure that all services meet required schedules and/or production standards., • Establish improved procedures and controls, where necessary, to ensure that all services meet schedule, production, and quality requirements., • Provide customer representatives with the status and activities of personnel covered under the contract., • Respond to administrative or technical requests from Government customer representatives., • Apply continuous evaluation and control measures to ensure operational effectiveness and SLA compliance., • Oversee Customer Service Representatives (CSRs) handling public inquiries via phone, email, and web-based platforms., • Ensure compliance with approved scripts, knowledge articles, and email response templates., • Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer Relationship Management (CRM) systems., • Manage documentation and case tracking within CRM platforms., • Oversee workforce forecasting, call pattern monitoring, and real-time schedule adjustments., • Ensure compliance with UCC training program modules and onboarding requirements., • Conduct quality assurance reviews and trend analysis to identify operational improvement opportunities., • Collaborate with Government stakeholders to enhance automation capabilities, including AI-enabled virtual agent solutions. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Education (Required); BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent, • Five (5) years of experience in a high-volume contact center supporting the general public., • Clearance Requirement: Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk)., • One or more Help Desk Institute (HDI) certifications or formal training from the International Customer Management Institute (ICMI) or similar organization Skill & Certification Requirements • Demonstrated experience managing multi-channel customer support operations including phone, email, and web-based platforms., • Experience overseeing workforce management, SLA adherence, and performance reporting within a structured service environment., • Contact center operations management, • Customer Relationship Management (CRM) systems (Salesforce or similar), • Automated Call Distribution (ACD) and Interactive Voice Response (IVR) systems, • SLA tracking and performance reporting, • Workforce management and call pattern monitoring tools, • Quality assurance and customer service best practices, • Public-facing customer service leadership, • Team supervision and performance management, • Operational oversight of high-volume environments, • Workforce forecasting and scheduling optimization, • Quality assurance and continuous improvement, • Strong written and verbal communication skills, • Ability to work independently without supervision, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS, • This position is considered contingent upon award.

Company Description BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients – including NASA, DoD, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation. BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space. Job Description BryceTech is seeking a DevSecOps Engineer to support the development, hardening, deployment and ongoing maintenance of tools that enable military wargamers to simulate nuclear, chemical and biological events in wargame scenarios and training. Based out of Raleigh, NC, this position is part of a multi-disciplinary collaborative team of software, cloud, and security engineers delivering the next generation of cloud and web enabled wargaming software. Responsibilities: • Developing and maintaining GitLab CI/CD pipelines, • Working with developers to containerize both new and existing code, • Deploying to on-premise and cloud-based Kubernetes Clusters, • Managing releases of the application to our customer environments, • Implementing Terraform code to deploy security compliant cloud infrastructure where the mission application will be deployed to a production environment, • Complete cyber security requirements of the production system to achieve and maintain an Authority to Operate (ATO) from our customer, • Leverage programming languages such as Python, Java, C++, JavaScript, • Provide contributions to CDRLs including presentation materials, technical reports, software documents, and training materials as required, • Identify processes and capabilities that can be streamlined and automated, • Communicate effectively to help bridge stakeholder and development requirements, • Attend meetings / engage with the DevSecOps and Development teams as required to ensure deliverables are well-understood, • Understanding of Prime requirements and role of high availability architectures, performance optimization, and monitoring techniquesQualifications, • Education: Bachelor’s degree or higher in Computer Science (or related), • Certifications: CompTIA Security+ (or DoD 8570 IAT Level 2 equivalent), • Clearance: Active DoW Secret clearance required, • Experience:, • Minimum of three (3) years of experience with Terraform Infrastructure as Code (IaC) for cloud providers (AWS preferred), • Minimum of three (3) years of experience with Kubernetes & containers, • Minimum of three (3) years of experience with CI/CD pipelines, • Minimum of three (3) years of experience with at least one object-oriented programming language (Python, Java, C++, JavaScript/TypeScript, Golang, or similar), • Preferred Certifications:, • AWS Certification (Solutions Architect, Developer, SysOps, DevOps), • Kubernetes Certifications (CKA, CKAD, CKS), • Linux OS Certification (Red Hat RHCSA/RHCE or similar) ·, • Preferred Experience: All your information will be kept confidential according to EEO guidelines.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 411 Pay Range: $157,000.00 - $243,400.00 Job Description The Senior ML Engineer builds and deploys state-of-the-art NLP/LLM models at scale in a cloud environment, with a focus on improving student learning experiences. You lead by example, mentor junior engineers, and collaborate across cross-functional teams. You actively research the latest NLP/LLM techniques and translate them into practical, scalable solutions for the education domain. You communicate clearly with leadership and peers, influence product directions, and drive innovation that challenges the status quo. Key Responsibilities * Strategic leadership * Define NLP initiatives, roadmaps, and success metrics in collaboration with the MLE manager. * Champion best practices in ML, data governance, and security within the team and across the organization. * Mentor junior engineers and serve as a technicalleadon complex ML projects. * Model research, development, and deployment * Research and prototypestate-of-the-artNLP/LLMtechniques;evaluate and select approaches suitable for production. * Develop, train, fine-tune, andoptimizeproduction-grade NLP/LLM models. * Deploy models to production with emphasis on performance, scalability, reliability, and observability. * Data, pipelines, and collaboration * Partner with Data Engineering to build robust data processing pipelines and high-quality training/inference data. * Work withMLOpsto ensure scalable, reproducible deployment, monitoring, and model governance. * Collaborate with Software, Infrastructure, and Security teams to integrate ML solutions into the university ecosystem. * Product impact and stakeholder engagement * Translate business requirements into NLP capabilities; collaborate with product stakeholders tovalidateoutcomes. * Apply NLP insights to unstructured data sources (e.g., transcripts, emails, mentor notes) to inform learning experiences. * Continuous improvement and learning * Stay current with NLP/LLM, DL, and AI trends; proactively apply innovations to use cases. * Contribute to standards, guidelines, and documentation for ML practices. * Communicate status, risks, and progress to leadership and cross-functional teams. Minimum Qualifications: * Master's degree in Computer Science, Software Engineering, Data Science, Machine Learning, Mathematics, Physics, or a related field; or equivalent relevant experience. * 5+ years of software development in a cloud environment. * 3+ years building large-scale ML/DL models, from POC to production. * Hands-on experience with one or more DL frameworks (e.g.,PyTorch, TensorFlow). * Experience with cloud data platforms (AWS, Azure, GCP) and data/ML tooling (e.g., Databricks,MLFlow,Streamlit). * Proficiencyin ETL, feature engineering, datavisualization. * Experience operating high-availability, fault-tolerant, scalable distributed systems withGitOpspractices (Terraform preferred). * Familiarity with stream processing (ksqlDB, Spark Streaming, Beam/Flink) and modern ML deployment patterns. * Strong programming skills in Python, Java/Scala, and/orGo;fluency in clean, maintainable code. * Excellent analytical, critical thinking, and problem-solving abilities. * Effective written and verbal communication; comfortable explaining technical concepts to non-experts and senior leadership. * Ability to thrive in a fast-paced, collaborative environment. * Experience guiding junior engineers and providing technical leadership. Preferred Qualifications * PhD in a related field. * Experience with Databricks and a broad range of ML tooling. Equivalents and Substitutions * Equivalent relevant experience may substitute for degree requirements (1 year of experience per year of education at the discretion of the Hiring Manager). Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 408 Pay Range: $116,000.00 - $174,100.00 Job Description The Decision Scientist has a key role within the Experiential Product team and is responsible for developing decision models that support student experiences throughout the lifecycle. This role blends expertise in data science, behavioral/decision science, and data engineering to design, build, monitor, and continuously improve models within the decision intelligence system that trigger recommendations to students, staff, or faculty to drive actions that improve student success. The Decision Scientist collaborates closely with the decision intelligence product lead, technology lead, business SMEs, software and data engineering, ML Ops, and technology architects to build decision products that support personalized student progress and completion, drive automated solutions for operational efficiency and scale, and ensure that decisions are data-informed, equitable, and actionable. Primary Responsibilities Designs and implements machine learning models that enable recursive learning and support key decision points across the student lifecycle. Deeply understands requirements, decision points, behavioral or process goals, and success criteria to translate them into model specifications. Ensures data inputs and outputs for decision models are structured, connected, and monitored appropriately. Partners with Data Engineering to develop data pipelines and operational workflows required to support decision models in production environments. Applies best practices in MLOps to monitor, retrain, and update models for sustained relevance and performance. Develops dashboards, visualizations, and communication tools that present model insights to non-technical audiences. Documents decision models, assumptions, data dependencies, and feedback loops to ensure transparency and reuse. Ensures models are interpretable and auditable to align with institutional goals of fairness and accountability. Identifies opportunities to apply advanced analytics, causal inference, and experimentation to improve student experiences. Performs other job-related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities Strong background with demonstrated results in data science, including supervised and unsupervised learning, model selection, and evaluation. Working knowledge of MLOps tools and practices (e.g., CI/CD for ML, model monitoring, model drift detection). Moderate experience in data engineering practices, especially around data ingestion, transformation, and orchestration pipelines. Ability to map and model decision points with inputs, alternatives, outcomes, and feedback mechanisms. Experience incorporating behavioral signals and goals into decision frameworks. Proficiency in Python or R and experience with ML frameworks such as scikit-learn, TensorFlow, or PyTorch. Experience working with cloud platforms and deploying models in production (e.g., AWS, Azure, GCP). Familiarity with version control systems and collaborative development (e.g., Git, GitHub). Excellent communication and collaboration skills to bridge technical and non-technical audiences. Experience in higher education or a mission-driven environment is a plus. Education Bachelor's degree in a quantitative field such as Computer Science, Data Science, Statistics, Engineering, Behavioral Sciences, or related discipline. Experience 5+ years of experience in data science, decision intelligence, or analytics, with at least 2 years of experience in applied machine learning and data pipeline development. Experience in designing data-driven decision frameworks and deploying ML models in production environments. Experience designing or working with decision models or frameworks that influence targeted human behaviors. Experience in lieu of education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications Master's degree preferred. Additional Qualifications This position is based in the Raleigh office. Additional travel will be required for College Meetings to support networking toward innovation and thought leadership. This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. #LI-JW1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 409 Pay Range: $127,700.00 - $191,500.00 Job Description Make an Impact As a Senior Cyber Threat Hunter, you will play a critical role in protecting the University's applications, systems, and networks. You will lead advanced threat hunting, vulnerability analysis, and penetration testing-informed detection efforts, strengthen cloud and data security, and collaborate across IT and business teams to reduce risk and improve our overall security posture. This is a senior, hands-on role with meaningful influence on strategy, tooling, and day-to-day security operations. What You'll Do * Lead proactive cyber threat hunting, vulnerability analysis, and detection engineering efforts across enterprise and cloud environments. * Perform and support penetration testing activities, including coordination with internal teams and third-party vendors, validation of findings, and translation of results into actionable remediation and detection improvements. * Analyze vulnerability scan results, pen test reports, and threat intelligence to prioritize risk and drive remediation based on exploitability and business impact. * Develop and maintain security detections, analytics, and use cases aligned to the MITRE ATT&CK framework, informed by real-world attack techniques and testing outcomes. * Monitor and analyze endpoint, network, and cloud security telemetry to establish baselines, identify anomalous behavior, and detect adversary techniques. * Partner with infrastructure, cloud, and application teams to remediate vulnerabilities, validate fixes, and embed secure-by-design practices into systems and CI/CD pipelines. * Participate in incident response activities, including root cause analysis, post-incident reviews, and improvements to controls, detections, and testing strategies. What You'll Bring * Bachelor's degree in IT Security, Computer Science, Engineering, or a related field, or equivalent relevant experience. * 5 years of information security experience, including hands-on work in vulnerability management, penetration testing support, threat hunting, or security operations. * Experience interpreting vulnerability scan results and penetration testing findings, and communicating risk and remediation guidance to technical and non-technical stakeholders. * Hands-on experience creating and maintaining SIEM detection content and security rules to identify malicious, suspicious, or abnormal activity. * Experience using the MITRE ATT&CK framework to guide threat hunting, detection engineering, or adversary emulation efforts. * Strong working knowledge of AWS services, cloud security engineering principles, and infrastructure as code. * Scripting and automation experience using tools such as Python, Bash, or PowerShell. Bonus Points * 10 years of information security experience. * Direct experience conducting penetration tests, red team or purple team exercises, or adversary emulation. * Experience preparing System Security Plans, supporting cybersecurity testing, or translating pen test and vulnerability results into executive-level risk summaries. * Relevant security certifications such as CISSP, GIAC, OSCP, CEH, CCSP, AWS, or similar. What to Expect At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. Interview Steps * Introductory call and screen * Technical interview * Hiring leader interview Work Location This is a full-time, in-office position at WGU's office in Raleigh, NC. Visa Sponsorship While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role. #LI-AW2 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Medicare Appeals Professional Fully Remote-United States Job Type Full-time Description Overview Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Medicare Appeals Professional to support a contract with our federal client. The appeals professional performs complex (senior-level) work. Provides dissatisfied parties with the opportunity to present documentation to demonstrate why an appeal should be allowed. Provides an independent second level determination based on the documentation, facts, laws, regulations, and guidelines. Works under general supervision, with moderate latitude for the use of initiative and independent judgment This is a remote position that can be based anywhere in the United States. Must be able to work on a rotating schedule on weekends and holidays. Responsibilities * Reviews medical records/case files, writes reconsideration decision letters that are clear, concise, and impartial, and support the determination made, and documents the review. * Makes sound, independent decisions based on medical evidence in accordance with statutes, regulations, rulings, and policy. * Responds to and ensures that all appeal issues raised by the beneficiary/patient, representative, and provider/supplier have been addressed. * Provides a fair and impartial decision based on current evidence, regulations, policies, and procedures. * Conducts research using online federal regulations, contract policy, standards of medical practice, contract manuals, coverage issues manuals, medical literature, and other related resources to complete an accurate and well-supported decision. * Stays abreast of changes in regulations, medical and healthcare practices, policies, and procedures. * Participates in case-specific verbal discussions. * Conducts reviews of appeals/disputes with multiple beneficiaries/services in one case. * Plans responses to statistical analysis challenges with assistance from statisticians. * Attends meetings and participates in workgroups at management's direction. * Conducts quality reviews, as needed. * Serves as a subject matter expert. * Mentors and/or trains staff. * May conduct quality reviews and audits. * Participates in special projects and performs other duties as assigned. Requirements Required Skills and Experience * Three (3) years of experience in medical dispute resolution, Medicare appeals, medical review, clinical work, or related healthcare roles. * Healthcare Professional with experience in Nursing, Physical Therapy, Respiratory Therapy, or Occupational Therapy experience. * Demonstrated experience writing or making medical necessity decisions. * Proficiency in research techniques, medical terminology, and analyzing and interpreting policies, along with knowledge of state and federal laws and regulations. * Must have experience and working knowledge of the Medicare program, including coverage and payment rules. * Experience with Medicare regulations, claims processing, and the medical review process, as well as applicable laws, rules, and regulations. * Prioritize and organize work tasks to handle multitasking and meet deadlines. * Ability to prepare correspondence and documents using correct spelling, grammar, and punctuation; proofreading and reviewing documents for clarity and consistency. * Practice logic and reasoning to identify problems, verify facts, and reach valid conclusions. * Experience in making decisions that support business objectives and goals. * Ability to identify and resolve problems or refer issues appropriately. * Communicate effectively verbally and in writing. * Adapt to the needs of internal and external customers. * Show integrity and ethical behavior, respect confidentiality, business ethics, and organizational standards. * Ensure compliance with company policies, procedures, and guidelines, including cybersecurity, regulatory, contractual, and accreditation entities. * Experience directly relevant to Medicare managed care appeals or utilization management activities, preferred. * Must have resided in the United States for a minimum of three (3) years out of the last five (5) years. This is a contractual requirement. * Must possess a valid driver's license with a clear and satisfactory driving record. * Ability to obtain and maintain public trust clearance and customer approval. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Education and Training * Associate's degree or 60 or more credit hours towards a Bachelor's degree from an accredited college or university in healthcare or related discipline. * Additional experience in Medicare appeals, medical review, clinical, or other related experience in a healthcare setting may be substituted for an Associate's degree on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.) Physical Requirements and Work Environment * Requires working in an office/cubicle environment; sitting, standing, walking, bending, twisting, and/or reaching. * Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally. * May require the ability to operate a motor vehicle and travel by motor vehicle and commercial airline. May require overnight travel. Travel may be less than 5% annually. Who We Are Tanaq Support Services (TSS) is a public health contractor, certified 8(a) business, owned by St. George Tanaq Corporation, an Alaska Native Corporation. (ANC). We listen to our stakeholders and leverage our science, technology, communication, and program expertise to understand and provide feedback as we develop solutions. Our Commitment to Non-Discrimination Tanaq is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. Notice on Candidate AI Usage Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at . To apply for this positions, visit: ()

Position Overview The Server & Network Lead directs the design and operation of cloud-hosted compute and network infrastructure that supports mission-critical enterprise workloads. This role architects and manages environments on leading cloud platforms, implementing scalable virtual networks, compute resources, and security controls to meet performance and availability expectations. The Server & Network Lead also oversees automation of provisioning, configuration management, and deployment pipelines, ensuring infrastructure is consistently delivered through infrastructure-as-code in a highly regulated environment. Key Responsibilities * Design and implement cloud infrastructure architectures, including virtual networks, subnets, routing, and security boundaries that support highly available enterprise applications. * Configure and manage compute, storage, and networking services on major cloud platforms, ensuring environments are secure, resilient, and aligned with architectural standards. * Develop and maintain infrastructure-as-code templates and automation scripts to standardize provisioning, configuration, and deployments across environments. * Monitor and optimize cloud environments for cost, performance, and reliability, leading incident response and root-cause analysis for infrastructure and connectivity issues. * Collaborate with application, security, and operations teams to integrate network and server designs with application requirements, identity solutions, and security controls. * Define and maintain standards, runbooks, and documentation for cloud infrastructure, including configuration baselines, deployment patterns, and change-management processes. * Evaluate new cloud services, networking capabilities, and automation tools, providing recommendations and implementation plans that improve scalability and operational efficiency. * Provide technical guidance and informal leadership to engineers supporting cloud compute and network services, promoting best practices and knowledge sharing. Required Qualifications * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience. * 8+ years of experience in systems, network, or cloud engineering roles with significant hands-on work designing and operating environments in public cloud platforms (such as AWS, Azure, or similar). * Strong expertise with cloud infrastructure components, including virtual networking, compute, storage, security groups, and load balancing in enterprise environments. * Demonstrated experience building and maintaining infrastructure-as-code and automation using tools such as Terraform or equivalent and scripting in PowerShell, Bash, or Python. * Proven ability to monitor, troubleshoot, and tune cloud infrastructure for performance, reliability, and cost optimization, including participation in on-call or incident response rotations. * Ability to obtain and maintain a Public Trust investigation and U.S. citizenship as required for this remote federal IT position. Preferred Qualifications * Professional-level cloud certification such as AWS Solutions Architect, Azure Solutions Architect Expert, or an equivalent vendor credential. * Experience designing or operating containerized workloads and orchestration platforms (for example, Docker or Kubernetes) in cloud environments. * Background supporting federal or other highly regulated clients, including familiarity with compliance, security baselines, and documentation expectations. * Experience providing technical leadership or mentoring for cloud, systems, or network engineering teams. Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $120,100 - 150,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Federal Clinical Quality Improvement Support Nurse (DHA CQM Program) Fully Remote-United States Job Type Full-time Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Clinical Quality Improvement Support Nurse to provide HQ-level support for CQI projects, clinical pathways, and practice guidelines; provides coaching tools for the Clinical Quality Management (CQM) Program at the Defense Health Agency (DHA). This is a fully remote position based in the United States. Must be available between 8:00 am to 5:00 pm EST Monday through Friday. This position is contingent upon contract award. Responsibilities * Support shall also provide consultation, education, training, coaching and mentoring to the field (networks and MTFs) for clinical quality improvement. * Provide health care experience in quality improvement at a HQ-level, large corporate system, or at Military Health System (MHS) or Defense Health Agency (DHA). * Provide expertise in leading and managing quality/performance improvement. * Communicate effectively and collaborate at various levels within the organization. * Provide a weekly Clinical Quality Improvement project status report to be included in the CQM Weekly Performance report. * Follow all statutes, Department of Defense Instructions (DoDI's), and DHA policies and procedures pertaining to the CQM program, training requirements, standards of conduct as established by the DHA Director. and program reporting protocols. * Perform other duties as required. Requirements Required Skills and Experience * Minimum 10 years combined clinical and administrative healthcare experience. * Minimum 3-5 years of experience in clinical quality, clinical quality measurement and clinical quality improvement at a large healthcare system, corporate healthcare or HQ. * Must have experience supporting the MHS/DHA. * Knowledgeable on the use of measures to assess the quality and safety of care delivered, clinical measurements used to identify trends and focus quality improvement efforts on performance plans across the healthcare delivery system. * Experience in Corporate, HQ or large medical system preferred. * Effectively communicate at various levels within the organization. * Proficient in Microsoft Office tools (Word, Excel, PowerPoint, etc.) * Ability to obtain and maintain Public Trust or equivalent DHA security clearance and customer approval. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Education and Training * Bachelor's degree or higher in nursing. An Associate's degree in nursing with significant directly related experience may be considered. * Registered Nurse with the ability to maintain current, unencumbered Registered Nurse licensure. * Must be a Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Healthcare Risk Management (CPHRM). This is mandatory. Physical Requirements Tanaq Management Services (TMS) is a public health contractor, certified 8(a) business, owned by St. George Tanaq Corporation, an Alaska Native Corporation. (ANC). We listen to our stakeholders and leverage our science, technology, communication, and program expertise to understand and provide feedback as we develop solutions. Our Commitment to Non-Discrimination Tanaq is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. Notice on Candidate AI Usage Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at . To apply for this and other positions with us, visit:

Job DescriptionCompany Description CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world. As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected — which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade. Job Description As a Program Manager / Account Manager with CapTech, your focus will be helping our clients deliver results against some of their most complex business and technology initiatives. The Program Manager / Account Manager will partner with and ensure the long-term success of our clients. Different projects could challenge you to succeed as a highly consultative senior management advisor or to drive highly visible technical projects based on your planning, execution, and client relationship management skills. The Program Manager / Account Manager will develop long-term relationships with our client stakeholders and ensure successful service delivery. Specific responsibilities for the Program Manager / Account Manager position include: • Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions., • Lead cross-functional delivery teams to deliver impactful business outcomes., • Develop integrated plans to establish, monitor, manage and report key milestones and deliverables., • Support the triage and resolution of critical program or project issues and scope changes throughout the project phases., • Develop a trusted advisor relationship with key client stakeholders and executive sponsors, • Build and maintain strong, long-lasting customer relationships., • Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project., • Advocates for digital accessibility and inclusive design practices in all projects and client interactions. Qualifications Specific qualifications for the Program Manager / Account Manager position include: • Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience, • 8+ years of experience in project or program management successfully delivering complex technology solutions, with specific experience delivering projects for state and local government agencies., • PMP certification preferred., • Proven account management or other relevant experience., • Minimum 8 years of experience in project or program management role, preferably with full agile development life cycle experience., • Demonstrated track record of successful ability to manage large and complex consulting engagements., • Ability to assess client needs, identify omissions and gaps, and design optimal solution., • Creative thinking and seeking innovative solutions to complex technical/business problems., • Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence., • Excellent communication skills, listening, negotiation and presentation skills. Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs., • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Job DescriptionSummary Delta Oaks Group is seeking individuals to perform tower and foundation inspection services in the telecommunication vertical. These services include but are not limited to various tower structural, maintenance, construction and foundation inspections. Career and/or educational experience associated with gathering telecommunication structure field data and the inspection methodology required to obtain such data is a plus. Positional Responsibilities This position is responsible for gathering structural field data for telecommunication structures under the direction of the Compliance Manager and Director. The selected individual(s) will be required to perform inspections as a part of a two-person crew with little supervision. Anticipated tasks include but are not limited to: • Ascending telecommunication structures (typically ranging from 10 feet to in-excess of 300 feet of height) to perform structural mappings, maintenance inspections and construction inspections, • Performing foundation investigations for buried concrete elements to include non-destructive testing, physical probing, hand augering and hand excavation, • Successfully complete and maintain the required training and certifications to adhere to all government, industry and company standards; including all applicable safety requirements, • Developing a working knowledge and thorough familiarity with codes and standards relating to telecommunication structures, including TIA/EIA-222 requirements, • Adhere to all government, industry and safety standards and procedures, • Ability to work in two-person teams independently with limited supervision, • Prepare drawings and field sketches, • Demonstrate effective communication skills and professional demeanor while interacting with clients, co-workers, landowners, client representatives and regulatory & safety officials, • Representing Delta Oaks Group in a professional manner at all times on field rotation trips Computer Software Experience • Knowledge of Microsoft Office, particularly Word and Excel is required, • Zero (0) to five (5) years of experience, experienced Inspectors a plus, • Must have the ability to climb telecommunication structures and possess a labor-intensive attitude, • Must have the physical ability to probe, hand excavate and drill for foundation and reinforcing steel investigations, • Must be at least 21 years old, • Must possess and maintain a valid drivers license and be insurable under the companys standards employment contingent upon passing a motor vehicle record (MVR) check., • Must be able to work outdoors, with exposure to the elements of nature under normal construction conditions, • Ability to frequently stoop, kneel, and crouch as well as lift weight or exert a force up to 75 pounds, • Ability to interpret telecommunications tower and foundation design drawings, • Ability to communicate effectively with co-workers, contractors, clients or their representatives, • Knowledge of bolted and welded connection is preferred, • Knowledge of tower hardware and components is preferred Educational Requirements High School Diploma is required. Bachelor of Science in civil or related engineering field from an ABET accredited institution is preferred. Travel A minimum of 80% of travel will be required for this position. Benefits W-2 position with PTO and paid holidays Medical, Dental, Vision, STD & LTD (after 30 days) Life and AD&D (after 30 days) 401k with Company Match (after 90 days) Voluntary benefits: Add'l Life & AD&D, Accident, Critical Illness & Hospitalization

Job DescriptionCooper Tacia is the product of a partnership formed between two high school friends students, John Cooper and Chris Tacia, in 1996. The two began a business splitting firewood and selling it by the truckload to locals around Sanford, North Carolina. Proceeds from selling firewood became the seed money for a small residential development in western Harnett County where John led development & construction and Chris real estate & marketing. Since its incorporation in 2003, Cooper Tacia has evolved from residential construction and renovation in Sanford, NC to large-scale manufacturing, office buildings, government and education facilities, restaurant & retail spaces, apartment complexes, and airport construction throughout the southeast United States. What has remained constant is their goal of becoming one of the most sought after, creative and dynamic project management and general contracting companies in the southeast. Cooper Tacia is committed to working toward its mission while keeping its operating principles first and foremost in their minds.Cooper Tacia is currently looking for a systems engineer. This role acts as a technical expert, advisor, and project manager, requiring a blend of technical expertise, strategic planning, and leadership skills. Responsibilities include assessing and optimizing IT infrastructure, developing disaster recovery plans, and serving as a consultant on projects involving IT infrastructure, with an emphasis on innovation and efficiency to support the organization's goals.Duties and Responsibilities: • Plan, execute, and manage system and network upgrades to minimize downtime and ensure continuity of operations., • Architect and implement advanced system solutions to meet organizational objectives, including cloud integration, network design, and application deployment., • Lead the evaluation and integration of new technologies to enhance system efficiency and performance., • Design and maintain robust security protocols and measures to protect system integrity and data privacy., • Conduct system and network audits to identify vulnerabilities and implement corrective actions to mitigate risks., • Develop and oversee comprehensive disaster recovery and business continuity plans to ensure data availability and system functionality in emergency scenarios., • Serve as a technical project manager for major IT initiatives, coordinating cross-functional teams to achieve project milestones and deliverables., • Plan and conduct regular information security training sessions for employees, emphasizing best practices, awareness of security threats, and the importance of compliance with organizational security policies., • Collaborate with leadership to formulate strategic technology plans that align with business goals and objectives, including budgeting and resource allocation for IT projects., • Serve as the primary go-to for IT concerns / issues / help desk across all companies., • Onboarding / offboarding of employees., • Manage permissions as well as email accounts., • Serve as administrator of SharePoint access, folders, backup, etc., • Manage purchasing of new equipment, computers, software licensees, etc., • Manage project field internet access, camera systems, etc.EDUCATION AND EXPERIENCE, • Bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required., • At least five years of system administration and hands on experience with Windows Operating Systems (server and client), • Deep understanding of operating systems, network configurations, and system interactions to diagnose and resolve issues efficiently., • Expertise in managing and optimizing virtualized environments, • Comprehensive knowledge of security protocols, firewall management, and intrusion detection systems to safeguard the organization's data and IT assets., • Ability to lead complex IT projects, including planning, execution, and monitoring, ensuring alignment with organizational goals and timelines. Join the Cooper Tacia General Contracting Company Team At Cooper Tacia General Contracting Company, we believe in building excellence from the ground up. Our story began in 1996 with John Cooper and Chris Tacia, two high school students who transformed a firewood business into a leading construction company. Today, we deliver top-quality projects across the southeast United States. Why Work with Us? We value innovation, collaboration, and professional growth. Here’s why you should consider a career with Cooper Tacia: • Diverse Projects: Work on a wide range of projects, including manufacturing facilities, office buildings, government and education facilities, restaurant and retail spaces, apartment complexes, and water treatment plant upgrades., • Career Development: We are committed to your growth, offering opportunities for continuous learning and advancement., • Supportive Environment: Join a team of dedicated professionals who are passionate about what they do., • Excellence in Every Project: Contribute to high-quality projects that make a real impact., • Competitive Benefits and Compensation: Enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and competitive salaries. We pay 100% of employee benefits for the employee only, offer a 401(k) with a 3% match, 10 days of PTO, and paid holidays.Explore Career OpportunitiesWe are always on the lookout for talented individuals to join our team. Whether you’re an experienced professional or just starting your career, we have opportunities that can help you grow and succeed.

Job Description Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise environment. The APR Technical Lead ensures advanced troubleshooting, root cause analysis, escalation management, workforce coordination, SLA compliance, and continuous operational improvement across specialized technical support functions. APR Technical Lead to oversee Tier 2 Advanced Problem Resolution operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Responsible for overall project management of complex, multi-task Tier 2 IT support operations., • Plan, organize, and manage groups of employees engaged in various advanced technical duties., • Provide administrative and technical direction to personnel and work without supervision., • Coordinate approved contract activities and ensure that all services meet required schedules and/or production standards., • Establish improved procedures and controls, where necessary, to ensure operational effectiveness and SLA compliance., • Provide customer representatives with the status and activities of personnel covered under the contract., • Respond to administrative and technical requests from Government customer representatives., • Apply continuous evaluation and control measures to ensure performance standards are achieved., • Liaise with team members, management, and clients to ensure assigned tasks are completed to required standards., • Identify risks and develop contingency plans to mitigate operational impact., • Analyze existing operations and schedule training sessions and meetings to implement improvements., • Maintain awareness of industry trends and technical developments to enhance service delivery., • Provide deliverables, including technical reports and presentations to relevant stakeholders., • Lead Tier 2 troubleshooting efforts involving desktop systems, enterprise applications, SASE, MFA, identity management, and account-related issues., • Oversee call management, accounts management, reporting, and workforce management within the Tier 2 environment., • Conduct root cause analysis, Known Error documentation, and trend analysis for recurring incidents., • Support migration initiatives and surge ticket volumes while maintaining SLA performance., • Fifteen (15) years of IT experience with at least ten (10) years of experience in a management position or equivalent combination of education and experience., • Proven experience managing a Tier 2 specialized support desk in a large enterprise environment, preferably supporting more than 10,000 users., • Experience providing Tier 2 management including call management, accounts management, reporting, and workforce management., • Demonstrated experience managing Service Level Agreements (SLAs) and performance reporting in a structured IT environment. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent., • Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk)., • Advanced troubleshooting of Windows operating systems and endpoint devices, • Active Directory and account provisioning management, • Enterprise IT service management platforms (ServiceNow or similar), • Microsoft enterprise technologies, • Multi-factor authentication (MFA) and identity management solutions, • Incident and Problem Management processes, • Trend analysis and root cause documentation methodologies, • ITIL Certification, • One or more Microsoft Certifications (MCSE or similar), • Technical leadership of Tier 2 operations, • Analytical problem-solving and root cause analysis, • Risk identification and mitigation planning, • Cross-functional coordination and stakeholder engagement, • Workforce management oversight, • Strong written and verbal communication skills, • Presentation and briefing capabilities, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS., • This position is considered contingent upon award.

Job Description Embedded Software Engineer – RF & Communication Systems [SDR] Location: Huntsville, AL Position Type: Full-Time | Hybrid Relocation assistance Join the Future of Secure Embedded Communications Secmation is seeking a Junior Embedded Software Engineer with an interest in RF systems, military communications, radar, SATCOM, or Software-Defined Radios (SDR). In this hands-on role, you will develop and support embedded software for secure communications and electronic warfare systems, working alongside experienced engineers in a highly collaborative environment. You will contribute to mission-critical DoD programs, gaining exposure to real-world RF and embedded systems while building a strong foundation in embedded software development, signal processing, and secure system design. What You'll Do • Develop and maintain embedded software for RF and communications systems, with a focus on Software-Defined Radio (SDR) platforms., • Implement and integrate signal processing algorithms and communication waveforms under the guidance of senior engineers, supporting secure and resilient system operation., • Collaborate with RF, hardware, and systems engineering teams to support the design and integration of embedded software for defense and industrial communication systems., • Participate in hardware-in-the-loop (HWIL) testing, simulations, and field evaluations, assisting with system validation, debugging, and performance analysis. Required Qualifications • Active DoD clearance required., • MS in Computer Science, Computer Engineering, Electrical Engineering, or related field., • 1-2 years' experience in embedded systems software development., • Proficiency in C/C++ for embedded systems; strong Python preferred., • Experience with Linux-based operating systems in embedded environments., • Deep technical background in communication systems, RF, and SDR development (e.g., GNURadio, REDHAWK, or similar frameworks)., • Experience in simulation of radio equipment, • Strong understanding of digital signal processing, error correction, adaptive tuning, and optimization for communication systems., • Familiarity with cybersecurity protections in RF and communications systems. Work Environment • Hybrid role with on-site work required in Huntsville, AL, • Flexible 9/80 work schedule (every other Friday off)., • Collaborative, fast-paced, and technically innovative environment with remote team integration. Compensation & Benefits • Competitive salary (based on experience and market conditions), • Company equity, • Relocation assistance, • 9/80 work schedule (every other Friday off), • Paid time off & flexible work schedules, • Comprehensive health, dental, and vision insurance, • Life and disability insurance (short & long-term), • 401(k) retirement benefits plus employer contributions About Secmation Secmation is not an IT company - we specialize in AI-driven software solutions, embedded cybersecurity, and secure RF systems for the defense industry. Our mission is to deliver next-generation secure technologies for electronic warfare, autonomous systems, and critical defense applications. Visit to learn more about our work and impact. Equal Opportunity Employer Secmation is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to age, race, gender, orientation, identity, religion, or veteran status. U.S. Citizenship is required for this position due to government clearance requirements. The salary range for this position represents a general guideline; however, Secmation considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, work location, current market conditions, and other bona fide data. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.

Job DescriptionDescription: Since 2004, Vadum has built a brand known for practical innovation that delivers solutions to customers in the competitive field of national defense research and development. We are seeking an Electronic Warfare (EW) Technical Program Manager (TPM) to lead the development, integration, and deployment of complex EW systems, balancing technical requirements with cost, schedule, and performance targets. Key Responsibilities: • Develop and execute program plans with engineering leadership that is consistent with program budget, requirements, deliverables and aligns with overall business strategy., • Manage overall program execution, actively mitigate risks to the program and promptly resolve issues that are impacting program performance., • Serve as the primary customer interface and ensure contract deliverables are delivered on time., • Help grow the business by defining a growth/transition strategy for each assigned program; manage and actively engage with the customer base to drive achievement of the plan., • Present formal and informal project status/plan briefings to the customer and executive leadership through oral and written communications., • Help mentor the technical team and lead select efforts to standardize best practices across the Company., • Actively participate in program definition and capture for existing and new customers., • Bachelor's degree or higher in Computer Science, Mathematics, or related field., • 5+ years of industry experience in technical leadership or program management in a position for defense R&D software programs., • Previous experience in Electronic Warfare, RF engineering, or signal processing., • Experience in supervising personnel, technology assessment, system design, system analysis, managing multiple technical programs including budgetary responsibility, planning and estimating work loading requirements, acquisition planning, communication and interfacing with government customers., • Ability to engage key client stakeholders to identify needs and discuss Vadum capabilities and services., • Ability to work as part of a multi-disciplinary opportunity capture team in a matrixed organization with a collaborative and team-centric culture., • Excellent oral and written communication skills., • Excellent interpersonal, negotiation, and conflict resolution skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and delegate tasks when appropriate., • Work on cutting-edge technology that directly impacts national security., • Collaborate with a team of elite engineers.