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SCOPE OF POSITION / SUMMARY The facilities technician is responsible for, but not limited to, the overall operation and maintenance of equipment designated under the management team including the day-to-day operational and maintenance requirements. The facilities technician will also direct the fire and life safety of the building by implementing practices to reduce fires and other emergencies. ORGANIZATION STRUCTURE The facilities technician reports directly to the Director of Facilities. DUTIES AND SUPPORTING RESPONSIBILITIES - Execute Standard Operating Procedures developed by Facilities Director. - Execute Policy and Procedures for engineering practice developed by Facilities Director. - Execute preventive maintenance programs developed by the Facilities Director. - Conduct day to day operation of various Electrical, Mechanical, Plumbing and HVAC (Heating, Ventilating, Air Conditioning) systems for the residence. - Conduct Inventory of material and spare parts used within the process of maintenance. - Work closely with other Faciltiies colleagues to solve day to day operational issues. - Participate in fire drills, testing of Fire, Life, Health, and Safety systems. - Participate in departmental meetings, seminars, training etc. - Maintain all equipment and systems functioning to its optimum benefit. - Conduct preventive maintenance work and provide input for long-term planning to the enhancement of the residence. - Assist with protection during load-in and load-outs. - Oversight and maintaining fire, life, and safety equipment, under Facilities Director directives. NOTE: The above is not an all-inclusive list of job duties and responsibilities. Major Food Group reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Requirements – Experience, Skills, Education and Qualifications - Must possess a high school diploma or GED - Minimum of 2-5 years in working with basic electrical, mechanical, plumbing equipment and systems. - A minimum of 2-5 years in working within and engineering environment. - Must possess a basic knowledge of Building systems. - Basic knowledge of various painting and finishing work. - Must possess a luxury hotel, restaurant or luxury residential background. Restaurant experience is a huge plus. - Must possess some background in working with Fire, Life, Health, and Safety systems. - Must possess some background in working with BMS (Building Management systems. - Must possess basic knowledge of computer programs such as Google Suite (Gmail, Google Sheets, etc). - Good verbal and written skills in the English language. Spanish is also a huge plus. - This is not an exhaustive document and is subject to change, when necessary, by Major Food Group. - Experience with 2-way radio systems. Pay: $35.00/hourly
Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment