Associate Advisor - Financial Services
il y a 2 jours
Kirkland
Job Description Company Overview: We are a successful and growing financial planning firm with a seasoned client base and strong reputation. We care for our clients deeply and primarily grow through referrals. We work with people encountering important and complex life transitions. These changing life circumstances often create anxiety and uncertainty–leaving many people feeling stuck, overwhelmed, and unsure about where to start. We offer caring and objective guidance while being aware of the unique feelings and emotions being experienced by the people who have engaged us. We are currently a team of 2 supporting nearly 200 households and $400M in AUM. We run lean through outsourcing so that our people are wholly focused on the client experience. As we continue to grow, we are looking for an Associate Advisor to expand our team. We take the word “team” to a whole new level and collaborate to the fullest; very little happens within our client set that we don’t all know about. Position Overview/Summary: The Associate Advisor provides support to the advisory team, clients and overall firm. This is a unique role that is a blend of responsibilities, intended to relieve the Founder and client-facing team of some responsibilities, continue the proactive services that deepen our client relationships, and provide support to business functions that keep our business running. You will thrive on talking to people, be an active listener and a person that loves to see results accomplished and clients taken care of. You will be involved in coordinating various aspects of our clients' financial matters, ranging from investments, taxes, insurance, and trusts, through their financial plan. Acting as an extension of our advisory team, you will be responsible for data gathering and analysis, input into our financial planning software, complex case research and resolution, and reporting. You will work with our current and prospective clients proactively, you will be managing our COI network, as well as strategize and implement process and system efficiencies. In addition to technical mastery, you are reliable, dependable, and highly loyal. Your resourcefulness and attention to detail are always accompanied by impeccable follow-through. You efficiently navigate and oversee tasks from initiation to completion, being a true project manager. You can work autonomously without the need for micro-management and hold yourself accountable for completing your responsibilities. You balance that with the ability to listen, be empathetic, and genuinely care for people. You bring a growth mindset and are consistently looking for ways to improve the mastery of your craft, including being coachable and mentored. Most importantly, you are energized by working within a team and have a passion for helping those around you. Duties and Responsibilities: Planning/Advisory Team Support • Engage and support clients through the data collection process, • Analyze and research information for plan development, • Organize, review and prepare the data for analysis, • Produce detailed client road maps, presentations and analyses for meetings with clients and prospects using a combination of systems, • Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner, • Assist the advisors in the preparation of upcoming client meetings; attend meetings for the purpose of notetaking and follow up, • Proactively manage client database, relationships, their life details and updates/changes, and checking in to see how they are doing and to see if there is anything more (or differently) we can be doing for them, • Proactively manage prospective client pipeline, • Proactively manage relationships with like-minded professionals (CPAs, attorneys, counselors, health insurance agents, 401k providers, aging providers, etc), • Existing relationships, • Communicating with our clients to keep them updated and to resolve any issues that may arise, • Once a prospect becomes a client, be the point person for the onboarding process, • Documenting their expectations (how often would they like to hear from us?), • Explaining the things we can offer (like online access, certain reports, invites to events, our newsletter), • Walking them through the setup of online accounts (Albridge, Morningstar, etc), • Support the coordination and promotion of client events, • Provide back up to advisory team and operations as needed and during vacations, • It is important for all staff to understand the fundamentals of what occurs within the office environment; even when not part of a primary role, • Communicate with broker dealer and product contacts, • Continue to build out systems that are repeatable, professional and clear, • 3+ years of progressive experience in the wealth management industry, supporting one or more financial advisors required, • Bachelor’s degree required, preferably in finance, financial planning, or a related field, • SIE, Series 7 and either Series 63/65 or 66 highly preferred, • FPQP, CFP, or similar designations preferred, or desire to obtain, • Knowledge of broker-dealer/RIA platforms and trading systems, experience with Osaic systems is strongly preferred, • Familiarity and Knowledge with financial planning software is required, eMoney experience is highly preferred, • Intermediate-Advanced knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) is required, • The ability to be a self-starter, critical thinker, problem-solver, and goal-oriented team player, • Excellent communication (written and verbal), relationship building, and organizational skills, • Demonstrated ability to multi-task, delegate, and manage a busy workload