Customer assistant jobs in Lansing, Michigan - Page 2Create job alerts

Job Description Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit experience, to join our team! At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles. Overview Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations. Responsibilities • Supports the Community Manager in the supervision of all community associates., • Supports and participates in fulfilling the customer service and leasing., • Ensure the community follows tax credit requirements by training, conducting audits, inspections, and reporting., • Assist and/or support leasing and marketing efforts, • Assist in preparing all paperwork specific to new and renewal leases., • Recommend rental rate adjustments or concessions to the Community Manager., • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement., • Assist the Community Manager in resident loyalty and retention initiatives., • Assist the Community Manager in organizing daily work and community operations., • Collect, post, and deposit rents/security deposits and other community income., • A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar., • 1 year of experience in LIHTC communities., • Housing Credit Certified Professional (HCCP) designation preferred., • Certified Occupancy Specialist (COS) designation preferred (for Section 8), • 3 Weeks of Paid Time Off (PTO), • 10 Paid Holidays + 3 Floating Holidays, • Medical, Dental, and Vision Plans, • 401k matching, • Employee Referral Bonus Program, • Employee Assistance Program, • Employee Appreciation Events Job Posted by ApplicantPro