Trabajos customer relations manager en Anaheim, California - Page 2Crear alertas

Job Description About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs., • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances., • Ensure food safety, quality, and accuracy of orders., • Resolve customer complaints quickly, maintaining positive customer relations., • Provide regular feedback to the GM on Team Member performance., • Offer ongoing constructive and positive feedback to Team Members., • Actively participate in training Team Members., • Handle conflicts constructively and work with the GM to achieve resolution., • Assist the GM in screening Team Member candidates., • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor., • Oversee proper product preparation, rotation, portioning, cooking, and holding times., • Assist the GM with facility maintenance and ensure health and safety standards are always followed. Is this you? • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred, • Adheres to cash, security, inventory, and labor policies, • Must be at least 18 years of age, • Accessibility to dependable and reliable transportation, • Excellent communication skills, management/leadership and organizational skills., • Physical dexterity required (the ability to move up to 45 lbs. from one area to another)., • Attendance and Punctuality a must, • Operating of cash register as needed and making change for other cashiers., • Basic Math skills, • Maintains customer satisfaction and adheres to health and safety standards, • Promotes and champions Taco Bell’s culture and values, • Provides constructive feedback to Team Members, • Executes shift duties accurately and efficiently, • Promotes equity, inclusion, and belonging, • Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: • Competitive pay, • Free bachelor's degree and scholarship programs, • Free meals, • Flexible schedules! Day, evening, and late night, • Vacation pay and additional Paid Time Off, • Medical benefits, • 401k retirement plan with 6% match, • Health and wellness programs, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future This offer is contingent upon a satisfactory background check and proof of your work eligibility. The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.

Job Description Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant Manager. • Serves as back up to crew members and covers breaks as needed., • Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements., • Completes reports as directed by the General Manager., • Follows proper merchandise storage procedures, including labeling procedures., • Responds to customer complaints per company policy, contacting management when refunds are necessary., • Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback., • Ensures all orders are quickly put away and all items are rotated based upon FIFO (first in/first out) method., • Ensures all cash handling and procedures are consistently enforced., • Ensures the restaurant is clean and that all machinery is properly functioning., • Ensures a safe work environment, reporting any injuries as they occur., • Monitors and verifies change funds., • Communicates effectively with staff and management., • Assists GM placing coin orders, makes multiple cash drops, counts sales, and makes deposits into the double lock safe for the armored car carrier., • Fluent in English (written and verbal), • Ability to:, • read and comprehend simple instructions, short correspondence, and memos., • write simple correspondence., • speak effectively to customers., • add, subtract, multiply, and divide with 10’s and 100’s, and be able to perform these functions with American currency., • follow company procedures., • interact with customers and coworkers. SUPERVISORY RESPONSIBILITIES: • Crewmembers, • High School graduate or equivalent