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Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153—Non-Exempt The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: • Make initial and follow-up calls to members who are applying for retirement., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Pension application intake (review the application with the member, notarize documents as needed)., • Review the accuracy of all received pension applications., • Record pension elections in V3 and establish disbursement schedules., • Ensure required supporting documents are submitted and determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Work closely with Manger in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications: • Minimum of one year’s experience processing pension claims/calculations or one year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality. Technical Skills: • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime required). Interpersonal Skills: • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: • College degree in math, accounting, economics or similar preferred., • Call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed).Company DescriptionBuilding Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. \n\nFor 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionNorthfield Bank is a full service bank with 37 branch locations throughout New Jersey; and Staten Island and Brooklyn, New York. With a history dating back to 1887, our growth continues through expansion of our presence in local communities and in our Product and Service offerings. Over 300 employees with diverse backgrounds and cultures have come together to make Northfield Bank what it is today. The Bank believes in providing all employees with the opportunity to reach their career potential and encourages advancement within the organization. For more information, please visit Job Title: Branch Manager Location: Brooklyn, NY Branch: Court Street Job Summary: Responsible for the administration and efficient daily operation of a full service branch office including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation. Develop new deposit business. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships. Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. Responsibilities include: • Responsible for developing new business relationships while also retaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of branch goals:, • Identify current customers with additional profit potential and develop action plans to expand those relationships, • Conduct regular sales calls to develop customer relationships and follow up on leads, • Make sales presentations to prospective businesses as requested. May work in conjunction with Business Development Officer., • Attain established individual, branch and Bank goals through active participation in sales management and business calling program, • Responsible for directing and administering the daily operations of the branch:, • Assist and effectively handle all operational issues or branch-related matters. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Work closely with Assistant Branch Manager and delegate daily operations duties when out developing business for the branch, • Continually seek ways to improve branch operations and productivity to meet established goals, • Partner with Assistant Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Assistant Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Assistant Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • Will require routine travel throughout defined market for business calls, business meetings and training., • Must maintain a valid driver’s license, if applicable., • Use of personal vehicle may be necessary to conduct business., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business required (3+ years), • Supervisory skills required (3+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Salary Pay Range: $70,000 -120,000.00 per year. (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range

Job DescriptionCompany Description Longbridge Financial has launched HELOC For Seniors® — a first-of-its-kind home equity line of credit (HELOC) designed for homeowners 62+. This isn’t just another HELOC; it’s a game-changer, helping to transform how seniors access the wealth in their homes on terms designed for them. Due to a very successful initial launch and overwhelmingly positive market response, we’re actively recruiting and forming a team of seasoned HELOC professionals ready to take this to the next level as we continue our expansions. If you’re building your career in the HELOC space and are ready for a new, meaningful challenge, this is your opportunity to make a significant impact — with one of the nation’s leading forces in senior home equity solutions. At Longbridge, you’ll have the support of a trusted national lender and servicer, along with the chance to shape growth, impact lives, and redefine what home equity means for today’s older homeowners. Bring your expertise. Expand your influence. Be part of something truly revolutionary in home equity lending. Job Description Reporting to the Director of Product and Strategic Development the New Product Development Specialist assists in managing cross-functional projects and contributing to new and existing product development. Individuals must exhibit strong analytical skills within their assessments, strong organizational/time management skills, and exceptional communication skills when interacting with all levels of employees within the company. Experience in the HELOC and/or Banking industry is highly preferred. Primary Job Duties: • Identify opportunities within target markets to support product enhancements and new product development and portfolio growth., • Support cross-functional initiatives involving sales, marketing, capital markets, training, operations, underwriting and IT., • Manage product lifecycle activities from ideation through implementation, ensuring milestones are met., • Proactively identify project risks and provide practical solutions to maintain timelines., • Conduct competitive intelligence research and track trends across relevant markets., • Foster a culture of continuous improvement by recommending enhancements to department processes and outputs., • Monitor Product Performance: Track and analyze KPIs, adoption rates, user feedback, and support trends to assess how products are performing in real-world use., • Drive Continuous Improvement: Identify opportunities for refinement or enhancement based on data, customer insights, and cross-functional feedback., • Manage Post-Launch Roadmap: Collaborate with sales, IT, marketing, and operations to prioritize and execute post-launch updates or fixes., • User Feedback Loop: Establish structured channels to collect and interpret feedback from users, customer service, sales, and partners., • Issue Resolution: Proactively identify post-launch issues and coordinate solutions with technical and business teams to minimize user friction and risk., • Training and Enablement: Support internal teams (e.g., sales, customer support) with updated product knowledge, documentation, and FAQs based on what’s learned in the field., • Stakeholder Communication: Deliver regular reports and presentations to leadership outlining product performance, lessons learned, and next steps., • Cross-Functional Collaboration: Partner closely with marketing, operations, and engineering to ensure alignment on priorities and resource allocation.Qualifications, • 5+ years of relevant experience, preferably in the mortgage or reverse mortgage market., • Experience in Banking, and a strong understanding of banking product offering preferred, • Strong written and verbal communication skills, including experience managing cross functional projects., • Exceptional attention to detail and commitment to producing high-quality work., • Demonstrated problem-solving ability and innovative thinking., • Strong organizational and time management skills; able to manage multiple priorities., • Ability to influence decisions and build consensus across levels and functions., • Excellent communication and project management skills, • Proven ability to translate feedback into actionable improvements, • Highly collaborative and able to work across departments, • Detail-oriented and organized, with a focus on execution and results Additional Information • Working in a growing and dynamic industry, • Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts, • 401(k) with company match, • Paid time off, • This is an Exempt role, • Target base salary range is 100K- 130K, which is based on various factors including skills and work experience., • In addition to base salary, this role is eligible for a competitive additional compensation program via annual bonus that is based on individual performance., • LBF is an EEO/AA/Vet/Disabled Employer, • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Job DescriptionCompany Description Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world. Job Description Key Responsibilities Architecture & System Design * Architect, design, and lead multi-agent LLM systems using LangGraph, LangChain, and Promptfoo for prompt lifecycle management and benchmarking. * Build Retrieval-Augmented Generation (RAG) pipelines leveraging hybrid vector search (dense + keyword) using LanceDB, Pinecone, or Elasticsearch. * Define system workflows for summarization, query routing, retrieval, and response generation, ensuring minimal latency and high precision. * Develop RAG evaluation frameworks combining retrieval precision/recall, hallucination detection, and latency metrics — aligned with analyst and business use cases. AI Model Integration & Fine-Tuning * Integrate GPT-4o, PaLM 2, and open-weight models (LLaMA, Mistral) for task-specific contextual Q&A. * Fine-tune transformer models (BERT, SentenceTransformers) for document classification, summarization, and sentiment analysis. * Manage prompt routing and variant testing using Promptfoo or equivalent tools. Agentic AI & Orchestration * Implement multi-agent architectures with modular flows — enabling task-specific agents for summarization, retrieval, classification, and reasoning. * Design fallback and recovery behaviors to ensure robustness in production. * Employ LangGraph for parallel and stateful agent orchestration, error recovery, and deterministic flow control. Data Engineering & RAG Infrastructure * Architect ingestion pipelines for structured and unstructured data — including financial statements, filings, and PDF documents. * Leverage MongoDB for metadata storage and Redis Streams for async task execution and caching. * Implement vector-based search and retrieval layers for high-throughput and low-latency AI systems. Observability & Production Deployment * Deploy end-to-end AI systems on AWS EKS / Azure Kubernetes Service, integrated with CI/CD pipelines (Azure DevOps). * Build comprehensive monitoring dashboards using OpenTelemetry and Signoz, tracking latency, retrieval precision, and application health. * Enforce testing and regression validation using golden datasets and structured assertion checks for all LLM responses. Cross-functional Collaboration * Collaborate with DevOps, MLOps, and application development teams to integrate AI APIs with React / FastAPI-based user interfaces. * Work with business analysts to translate credit, compliance, and customer-support requirements into actionable AI agent workflows. * Mentor a small team of GenAI developers and data engineers in RAG, embeddings, and orchestration techniques. Qualifications • Experience:, • 5+ years as an AI or ML Engineer Required Skills & Experience * LLMs & GenAI: GPT-4o, PaLM 2, LangGraph, LangChain, Promptfoo, SentenceTransformers * RAG Frameworks: LanceDB, Pinecone, ElasticSearch, FAISS, MongoDB * Agentic AI: LangGraph multi-agent orchestration, routing logic, task decomposition * Fine-Tuning: BERT / domain-specific transformer tuning, evaluation framework design * Infra & MLOps: FastAPI, Docker, Kubernetes (EKS/AKS), Redis Streams, Azure DevOps CI/CD * Monitoring: OpenTelemetry, Signoz, Prometheus * Languages & Tools: Python, SQL, REST APIs, Git, Pandas, NumPy * Nice-to-Have Skills * Knowledge of Reranker-based retrieval (MiniLM / CrossEncoder) * Familiarity with Prompt evaluation and scoring (BLEU, ROUGE, Faithfulness) * Domain exposure to Credit Risk, Banking, and Investment Analytics * Experience with RAG benchmark automation and model evaluation dashboards Additional Information

Job Description Job Description: Junior Accountant Job Overview: PBS Facility Service is seeking a Junior Accountant to join our Brooklyn office team, this is a new and integral role within our financial team. This role encompasses various responsibilities including Accounts Receivable, bank deposits, bank reconciliation, collections, and customer service. The Junior Accountant will play a vital role in ensuring accurate financial records, efficient account management, and timely collections, contributing to the overall financial success of the company. This position reports directly to the Financial Controller. What you will do: Accounts Receivable: • Process check deposits electronically, accurately recording all transactions., • Reconcile deposits in Quickbooks to maintain accurate financial records., • Prepare and analyze Accounts Receivable aging reports to monitor outstanding balances., • Manage proactive communications with customers, ensuring collections are completed within 30 days of billing., • Record ACH deposits in the bank system, ensuring accuracy and consistency., • Perform monthly bank account reconciliation for multiple entities to ensure financial accuracy., • Follow up on outstanding transactions and discrepancies to maintain up-to-date financial records., • Possession of an Accounting diploma and/or active progress toward a CPA certification. Relevant training and coursework will also be considered., • A minimum of 1 year of experience in an accounting role, with a specific emphasis on bank reconciliations., • Familiarity with Generally Accepted Accounting Principles (GAAP) and a strong adherence to good work practices., • A minimum of 1 year of experience using Quickbooks, with a preference for experience with Quickbooks Enterprise, • Strong attention to detail and a commitment to maintaining accurate financial records., • Excellent organizational and time-management skills to effectively manage multiple responsibilities., • Effective written and verbal communication skills to facilitate customer interactions and reporting., • Proficiency in MS Suite, • Ability to work both independently and collaboratively within a team environment.Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job DescriptionPrimary Job Title: Analytics & Insights AnalystAlternate/Related Job Titles: • Digital Analytics Specialist, • Business Intelligence Analyst, • Customer Insights Analyst, • Position Type: Contract, • Contract Duration: 9 months, • Start: As Soon As Possible, • Pay Rate: $68.94 – $93.27 per hourJob SummaryWe are seeking a highly analytical and data-driven Analytics & Insights Analyst to join the Global Customer Service (CS) organization. This role focuses on driving operational efficiency, digital optimization, and customer experience improvements through analytics, reporting, and actionable insights. The ideal candidate thrives at the intersection of data, business strategy, and technology, leveraging analytics to shape the digital experience across CS Operations and customer-facing platforms such as the Help Center and Contact Us sites.Key Responsibilities, • Data Analysis: Gather, manipulate, and analyze complex datasets to uncover actionable insights that support customer service strategy and digital optimization., • Visualization & Reporting: Build intuitive dashboards, reports, and presentations using tools like Tableau and AWS QuickSight to communicate data-driven findings., • Project Support: Partner with cross-functional teams to support initiatives through ideation, measurement definition, reporting, and impact analysis., • A/B Testing: Assist in test setup, execution, and post-analysis to measure optimization success (Adobe Target preferred)., • Digital Subject Matter Expert: Provide expertise in digital analytics and customer behavior profiling across web platforms., • Data Integration: Connect digital analytics data to enterprise reporting tools, ensuring data quality, governance, and standardization., • Collaborate with Customer Service leadership and product teams to measure total business impact of digital initiatives.Required Experience, • Bachelor’s degree in Engineering, Business Analytics, Information Systems, Statistics, or related quantitative discipline., • 5+ years of experience in data analytics, including 1+ year in digital analytics., • Advanced proficiency in SQL, Python, and Excel for data analysis and automation., • Strong experience with Adobe Analytics and A/B testing platforms (Adobe Target preferred)., • Hands-on experience developing data visualizations and dashboards using Tableau or AWS QuickSight., • Solid understanding of ETL processes, data warehousing, and schema design., • Knowledge of statistical concepts such as hypothesis testing, confidence intervals, and regression analysis., • Excellent communication skills, with the ability to translate technical findings into clear business insights.Preferred Experience, • Experience in customer experience analytics or Customer Service (Help Center, Contact Us) environments., • Familiarity with the AWS technology stack (Redshift SQL, S3, DynamoDB)., • Knowledge of front-end web technologies (HTML5, JavaScript, CSS3, Git)., • Experience implementing personalization or testing solutions like Optimizely., • Mentorship experience guiding junior analysts.Required Skills, • Digital Analytics & Web Optimization, • SQL / Python / Tableau / QuickSight, • Adobe Analytics & A/B Testing, • Statistical Analysis & Data StorytellingPreferred Skills, • AWS Data Stack (Redshift, S3, DynamoDB), • Customer Journey Analytics, • Data Governance & Quality Management, • Cross-Functional CollaborationAdditional Skills, • Business Insight & Problem Solving, • Data Visualization & Reporting Automation, • Digital Performance OptimizationBenefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the ClientLeading audiobook producer revolutionizing the industry with innovative technology and superior programming. Our passion for well-composed, artfully performed audiobooks has earned millions of loyal subscribers worldwide. Our People Principles guide our team of pioneers and inventors to deliver exceptional customer experiences and drive positive change.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As an economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, life sciences, biotech, utility, and retail sectors throughout the U.S. and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27499 #LI-GTT #LI-Onsite #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description VP, C&I Commercial Relationship Manager Elmwood Park, NJ FinTrust Connect has partnered with a growing community bank in New Jersey seeking to hire a VP, Commercial Relationship Manager for the bank's C&I Lending Team. This candidate is responsible for generating C&I business by focusing on developing new business relationships and a strong referral network to help them achieve mutually beneficial business goals and strengthen the communities. Why this opportunity? • Culture: At this financial services institution you will work within a culture that values their employees, their customers and their community. They pride themselves on offering the best service, attracting top employees, and offering competitive compensation, benefits and opportunities for career growth within the organization., • Function: Manage a portfolio by building on existing relationships, pursuing new clients, ensuring the highest level of service. Also manage the day-to-day credit process, including credit write-ups, customer inquiries, and deal structures., • Manage an existing portfolio, seeking opportunities to generate incremental revenue for the bank and meet customer financial goals., • Develop new client relationships which generate incremental revenue for the bank., • Recognize complex client needs and match the bank's capabilities to meet these needs., • Work with an experienced internal team including portfolio managers and loan center underwriters., • Use business acumen to structure financial loans (term, covenants, collateral, guarantees, etc.), access strengths and weaknesses of prospective borrowers and price according to risk-rated returns., • Bachelor's degree in Finance, Business Administration or related field or equivalent work experience strongly preferred., • Three (3) to five (5) years of experience as a Relationship Manager. Formal credit training preferred., • Five (5) years of experience in banking, preferably in the commercial segment., • Analyze the credit strengths and weaknesses of prospective borrowers and make loan decision recommendations., • Maintain a thorough knowledge of the bank's lending policies and regulatory requirements.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Support new admissions goals; this role will be responsible for the team's overall performance which may include carrying a book subject to current team size and growth, • Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded, • Measure and own KPIs across your region, reporting upwards on a monthly basis, • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in the NYC metro area, • 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership, • Experience in healthcare is a plus, • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies, • Work authorized in the United States and native or bilingual English proficiency, • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting, • Experience managing, coaching, and motivating a business development team, • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs, • Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners, • Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Additional Information The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout Us Sydecar is on a mission to transform the world of private markets. Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way investment vehicles are created and executed. At Sydecar, we're not just a platform; we're a trusted partner in venture capital. We're dedicated to simplifying and standardizing the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs who are shaping the future. Our platform is designed with ease and efficiency in mind. We take care of all the behind-the-scenes tasks, from automating banking, ensuring compliance, handling contracts, managing taxes, to streamlining reporting. This leaves investors the freedom to concentrate on what matters most: making valuable deals and nurturing meaningful relationships. Join us at Sydecar, as we lead the charge in revolutionizing private investing. Location: New York City, Seattle, or San Francisco (hybrid, 2 days/week in office) About the Team The Deal Operations team owns the full lifecycle of every deal launched on Sydecar. We are responsible for making sure every deal on our platform runs smoothly. We work directly with fund managers and investors to solve problems, keep timelines on track, and make sure nothing slips through the cracks. We’re the first point of contact when something needs fixing, and we work closely with teams across Sydecar to get the right outcome. About the Role As a Deal Operations Associate, you’ll help support SPV leads and investors through the deal execution process, ensuring they have a smooth, responsive experience. You’ll manage day-to-day customer communications, triage questions and requests, and contribute to a fast-moving, high-stakes environment where attention to detail and customer empathy are key. This is a great opportunity for someone who wants to learn the ins and outs of venture deal operations, build relationships with customers, and get hands-on experience with a growing FinTech platform. What You’ll Do As a Deal Operations Associate, you will: * Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience. * Troubleshoot deal execution issues and coordinate with Legal, Tax, and Product teams to resolve them. * Support SPV Leads and investors by explaining our workflows and guiding them through each step. * Identify opportunities for product and process improvements and share insights with the team. * Contribute to team documentation and knowledge-sharing to support scale and consistency. * Build a strong understanding of our customers, our platform, and the venture investing ecosystem. About You * 2–3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in the FinTech or alternative investments industries * Excellent written and verbal communication skills. * Organized and process-driven, with strong attention to detail. * Comfortable managing multiple conversations and tasks at once, without dropping the ball. * Energized by helping others, even when issues are urgent or unclear. * Curious and eager to learn about venture capital, fund administration, and financial technology. * Proactive and collaborative team player who thrives in a fast-paced environment. Bonus if you have * Experience working in a customer support role in FinTech, venture investing, or alternative investments industries * Familiarity with fund administration or back-office workflows. * Exposure to compliance, KYC/AML, or investment documentation processes. Sydecar’s values Our values are important to the way we live and work at Sydecar. They guide our priorities, behaviors and interactions. Be Committed As a team, we rise to meet challenges and recognize that we become stronger and develop character when facing adversity. Be Excellent We measure our success not just by what we achieve, but by how we achieve it—through integrity, creativity, elegance, and a commitment to continuous improvement. Excellence is not just doing things well—it's looking for ways to do them better. Be Humble Humility is our key to personal and professional growth. We appreciate that great ideas can come from anywhere, regardless of seniority, pedigree, or experience. We care more about collective outcomes than who gets credit or who does what. We try to not let our ego cloud our judgment. Win Together Winning is no accident. It is the result of collective hard work, perseverance, sacrifice, and most of all, loving what we do. Winning requires that we give extra—sometimes winning calls for late nights or extra effort, and we show up for clients and each other with urgency and heart. While excellence is a journey, winning is a destination. Sydecar is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sydecar are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sydecar will not tolerate discrimination or harassment based on any of these characteristics. Sydecar encourages applicants of all ages. Compensation Range: $75K - $90K

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. ESSENTIAL DUTIES & RESPONSIBILITIES • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met., • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures., • Adhere to all applicable banking regulations., • Identify and escalate calls involving concerns or suspicious activities as appropriate., • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners., • Document and address complaints promptly and effectively in accordance with complaint management policies., • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures., • Maintain adherence to call quality and service standards., • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives., • Inform customers about Apple Bank’s range of products and services., • Advocate for digital banking solutions to encourage customer self-service., • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction., • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services., • Perform additional duties and responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • A high school diploma or GED is required., • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications., • Strong interpersonal and verbal and written communication skills., • Exceptional customer service abilities., • Excellent analytical and problem-solving skills., • Bilingual proficiency in Spanish is considered an asset., • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure., • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint., • Knowledgeable in online and mobile banking platforms as well as bill payment services., • Maintains a positive, team-oriented attitude., • Capable of efficiently multitasking across various systems., • Willingness to work a flexible schedule, including evenings and weekends., • Ability to consistently adhere to a set schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Summary: Manages the day-to-day operations of the branch and supervises staff. Ensures branch runs smoothly and efficiently. Assists customers with problems or unusual transactions and cross sells the Bank’s products and services. Promotes the expansion of existing business relationships and develops new business. Maintains a current knowledge of the industry and the Bank’s policies and procedures. Keeps staff and Branch Manager current with any changes. Trains new employees, organizes branch meetings and prepares various required reports and data. Assumes the duties of the Branch Manager in his/her absence. Job Responsibilities: • Oversees the day-to-day activities of the branch in the capacity of a working supervisor. Ensures branch is adequately staffed through efficient scheduling. Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank. Assists employees with transactions, proving teller unit and policies and procedures. Evaluates employee performance and may conduct performance appraisals. Keeps Branch Manager up to date on employee scheduling and performance. Resolves any unusual problems that may occur or defers to Branch Manager. Makes independent decisions on overdrafts and uncollected items within credit limits., • Works with customers on unusual complex transactions. Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate. Maintains a leading role in managing internal branch sales. Works with existing business customer base to expand business relationships and potential new clients to develop new business. Assists customers and employees when situations require management intervention. Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing., • Maintains current knowledge of laws and regulations affecting branch operations. Stays current with the Bank’s policies and procedures. Keeps staff informed of new products and services. Communicates all relevant information to branch personnel and trains new procedures. Ensures implementation of new products and policies are smooth and efficient transitions. Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area. Uses information to optimize quality service and sales, • Assists the Universal Banker unit with proving and verifies Universal Operations Specialist draw counts are correct. Ensures the Universal Banker is operating efficiently and within established guidelines. May prove ATM where applicable. May perform the duties of a Universal Banker when needed., • Prepares daily, weekly, monthly and quarterly reports for the Branch. Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems., • 3 years of branch banking managerial experience;, • Bachelor’s Degree, preferred;, • Ability to oversee and maintain effective day to day operations and supervision of the staff of the branch;, • Ability to motivate and coach employees; ability to discipline as needed;, • Thorough knowledge of retail banking operations including current knowledge of laws and regulations effecting branch operations;, • Excellent written and verbal communication skills;, • Should have completed, or be close to completing the Management Development Core for first line supervisors;, • Ability to participate in branch manager’s meetings, seminars and any other educational activities;, • Able to deal effectively with customers and all levels of Bank personnel;, • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships;, • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description JOB SUMMARY • Assist and support Department Manager/Team Leader in all department related matters., • Coordinate, execute, and monitor all customer related issues, • Prepare reports/presentations related to the department, when needed, • Back-up for the Investment product position. RESPONSIBILITIES • Comply with the Staff Handbook Guidelines, • Perform work ensuring compliance and adherence to both, U.S. regulatory and Bank policies and procedures, • Remain up to date with Procedures, Manuals, Bank Policies and Operating Instructions issued by BB’s Head Office in Brazil for subjects related to the department and the work performed., • Perform the duties as defined in the Department’s Policies and Procedures Manual., • Communicate with other internal or external areas when necessary., • Responsible for all customer service-related inquiries/responses., • Coordinate responses with Back Office’s Teams on all inquiries, that require their participation., • Control/review/monitor and ensure execution of all customer related requests., • Coordinate deadlines to complete relevant requests on a timely basis with the Back Office Teams., • Coordinate, distribute, respond, and archive messages from department mailbox., • Prepare relevant reports and presentations, with the support of the Back Office, when needed., • Gather all relevant information and documentation from Head Office/Clients, when needed, • Monitor and verify reports to ensure information is accurate, when needed, • Act as liaison between clients, Corporate Officers/Assistants, and all departments of the Back Office on what pertains to account opening process., • Train new clients on our internet banking platform., • Assist clients with Internet Banking Access., • College degree preferred, • Banking experience in corporate relationship management, • Excellent communication skills in English and Portuguese, • Strong attention to detail with exceptional organizational, technical, and analytical skills, • Ability to work independently, solve problems, and find solutions Compensation for these 35 hour-per-week, full time roles includes a base annual salary in line with the market and the applicant’s experience, plus eligibility for discretionary Bonus. Benefits package includes Medical, Dental, Vision, 401 (K), Paid Vacation, Holidays and Sick Days, Life Insurance and Short/Long Term Disability insurance.

Job DescriptionAbout Culligan QuenchCulligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit . Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results The Regional Account Executive, Hospitality will play a key role in driving Quench as it continues its rapid growth with a focus on acquisition, growth, and development of new and existing regional and national Key Accounts in the hospitality industry. The ideal candidate will have the desire and ability to work in a fast-paced, process-oriented, results-driven environment.Responsibilities • Generate sales prospecting through face-to-face contact with hospitality-related ownership and purchasing groups and individual locations, maximizing potential lead opportunities and developing opportunity through existing clients., • Determine client needs and propose appropriate, customized solutions., • Meet or exceed the new business sales goals with consistent levels of daily/weekly activity., • Identify appropriate targets and large-scale opportunities., • Create and deliver high-quality, persuasive sales presentations to C-level and other executives., • Manage sales cycle including proposal development and contract negotiation., • Develop, maintain, and broaden relationships with Quench’s hospitality clients, • Play an important role as needed in client retention and contract extensions., • Complete administrative duties, such as preparing sales reports, keeping sales records, and filing expense account reports, • Maintain regular and reliable attendanceRequirements and Qualifications, • Prior field sales experience is required; experience selling to restaurants and hotels is a plus, • Passionate about the hospitality industry and a commitment to fostering sustainable water solutions, • Experience interacting with executives and influencing decisions within the C-suite is preferred., • Strong selling and negotiating skills; ability to overcome customer objections, • Excellent communication skills, via phone and email (clear, enthusiastic; good listening skills; quick understanding of customer needs; strong sales skills; strong follow-up skills), • Ability to work independently and adapt quickly and resourcefully to changing situations, • Solid team player with outstanding integrity, • Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint), • Proficiency in Salesforce.com or comparable CRM system, • Bachelor’s degree PreferredHighlights, • Base salary plus uncapped monthly commissions, • OTE: Year 1: $90-110k, Year 2: $100-130k, • Remote, 3 days out in territoryBenefits, • Medical, Dental, Vision which start day one, • 401(k) match of 50% up to 6%, • Unlimited PTO and 10 paid Holidays, • Mileage reimbursement up to $700/ month • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. • Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at . Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Experience & Operations Specialist is responsible for assessing the quality of all experiences within the Retail Channels Division. This role supports creating exceptional member experiences in all interactions as well as identifying opportunities to create efficiencies and streamline processes. The Service & Operations Specialist supports the Retail Channels’ management team in driving desired service experiences and operational excellence through evaluation of all member interactions, agent performance, and procedural adherence, making targeted recommendations for improvement and providing detailed feedback to leadership. Responsibilities: Specific duties include, but are not limited to, the following: • Meets and set performance goals and demonstrate skills-based behaviors, • Evaluates assigned retail channels helping them to meet service experience, regulatory, compliance and operational performance objectives via proactive assessment and hands-on involvement in current practices., • Drives continuous service & operational improvement/innovation in a member centric culture., • Serves as SME and as focal point for communication to and from the retail channels included, but not limited to member experience, operational effectiveness, best practices, controls, compliance, risk management, transaction process, policies, and procedures., • Provide operational instruction, mentoring and oversight to branch associates, including designing and delivering operational training of our teammates, • Participates in design, implementation, and training of call monitoring formats and quality standards., • Performs call monitoring (minimum of 6 calls per agent/month) and provides trend data to management teams., • Utilizes operational metrics and sound analytics to identify control weaknesses, trends and/or processing issues, designs and executes plans to address/mitigate, • Schedules regular coaching session with agents to review call performance and provides on-the-spot coaching as needed., • Develops action plans with management and agents to improve performance., • Uses quality monitoring data management system to compile and track performance at team and individual level., • Works to mitigate losses and/or material risk exposures including regulatory, reputational and operational risk., • Establishes a regular cadence to visit the branches to monitor for and address specific issues/concerns and complete required branch reviews including appropriate processes., • Maintains and foster relationships with key line of business partners throughout the organization., • Collaborates with peers and partners to enhance operational processes and the overall member experience., • Recommends and drives process improvements identified through call monitoring and overall trend reporting., • Participates in member listening programs to identify member needs and expectations., • Provides actionable data to various internal support groups as needed., • Coordinates and facilitates calibration sessions for retail channels management team., • Provides feedback to retail channels Assistant Managers and Managers on overall opportunities for agents., • Prepares and analyzes internal and external quality reports for management staff review., • Supports the cross-sales culture in the department; educating members on products and services that meet their needs, • Participates in initiatives as assigned by the operations management team, serving as a change agent to ensure quality of execution., • Develops, implements and maintains strong operational policies and procedures for retail channels. Ensure all are up to date, available and distributed and trained in order to maintain a consistent member experience across the network., • Ensures the most efficient delivery of products and services from the front line to the members through enhanced systems, streamlining policies/procedures, etc., • Ensures proper cash levels at each location. Assist the retail management team with recommendations and guidance for cash orders to limit excess cash., • Conducts random audits of retail channel locations, including cash audits, vaults, logs, negotiable instruments, instant issue, etc. to ensure consistency and accuracy in retail operations. Report findings to the Retail Experience Manager., • Ensure all branch audits are conducted and recorded in accordance with state and federal guidelines as well as MCU’s policies and procedures. Assist branch management and leaders with formal audit responses when internal audits are conducted., • Identify questionable actions, operational inefficiencies, and problems within the branch network., • Build and maintain strong business partnerships with all back office personnel to work together to better improve member service while ensuring compliance with policies, rules and regulations., • Supports training initiatives across Retail Channels., • Adheres to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assists in creating, implementing and maintaining an ongoing safe and sound branch operation across the entire branch network, • Ensures consistency regarding compliance with all state and federal rules and regulations in all branch locations., • Communicates consistently with key leadership of Retail Channels., • Hosts operational meetings across the department., • 30% travel to the various retail branches., • Supports and maintains ATM operations including alert management, hardware installation, and overall uptime and performance., • Other duties as assigned. Requirements: Preferred Qualifications: • Bachelor's degree preferred, or equivalent work experience, • Minimum of 3 years of bank operations experience, • Minimum of 3 years in member or customer service, • Minimum of 5 years in an analytical operational role in a financial institution, • Supervisory experience, • Experience creating reports and identifying areas of focus based on report data, • Experience developing and creating control processes in operations or experience in developing and creating control processes in audit., • Call Center/Customer Service or similar or related experience along with Quality Assurance., • Excellent verbal (including speech and listening), and written communication skills, (including spelling, grammar, punctuation)., • Able to create a supportive and inclusive atmosphere within the department and team., • Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members., • Advanced ability to assist members and staff with technical support of our website, online banking, bill pay and mobile app on multiple types of devices. Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Summary: Manages the day-to-day operations of the branch and supervises staff. Ensures branch runs smoothly and efficiently. Assists customers with problems or unusual transactions and cross sells the Bank’s products and services. Promotes the expansion of existing business relationships and develops new business. Maintains a current knowledge of the industry and the Bank’s policies and procedures. Keeps staff and Branch Manager current with any changes. Trains new employees, organizes branch meetings and prepares various required reports and data. Assumes the duties of the Branch Manager in his/her absence. Job Responsibilities: • Oversees the day-to-day activities of the branch in the capacity of a working supervisor. Ensures branch is adequately staffed through efficient scheduling. Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank. Assists employees with transactions, proving teller unit and policies and procedures. Evaluates employee performance and may conduct performance appraisals. Keeps Branch Manager up to date on employee scheduling and performance. Resolves any unusual problems that may occur or defers to Branch Manager. Makes independent decisions on overdrafts and uncollected items within credit limits., • Works with customers on unusual complex transactions. Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate. Maintains a leading role in managing internal branch sales. Works with existing business customer base to expand business relationships and potential new clients to develop new business. Assists customers and employees when situations require management intervention. Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing., • Maintains current knowledge of laws and regulations affecting branch operations. Stays current with the Bank’s policies and procedures. Keeps staff informed of new products and services. Communicates all relevant information to branch personnel and trains new procedures. Ensures implementation of new products and policies are smooth and efficient transitions. Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area. Uses information to optimize quality service and sales, • Assists the Teller unit with proving and verifies Head Teller’s draw counts are correct. Ensures the Teller unit is operating efficiently and within established guidelines. May prove ATM where applicable. May perform the duties of a Teller when needed., • Prepares daily, weekly, monthly and quarterly reports for the Branch. Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems., • 2-4 years’ experience as a Universal Operations Specialist I/ II or Universal Banker II;, • Bachelors Degree in Finance or Business is preferred;, • Ability to oversee and maintain effective day to day operations and supervision of the staff of the branch;, • Ability to motivate and coach employees; ability to discipline as needed;, • Thorough knowledge of retail banking operations including current knowledge of laws and regulations effecting branch operations;, • Excellent written and verbal communication skills;, • Should have completed, or be close to completing the Management Development Core for first line supervisors;, • Ability to participate in branch manager’s meetings, seminars and any other educational activities;, • Able to deal effectively with customers and all levels of Bank personnel;, • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships;, • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Bank Holidays. Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly Job Description Williams Lea is hiring for a Sr. Hospitality Associate for our New York office to work Monday to Friday 11:00 am to 8:00 pm! (Possible coverage for 9:00 am to 6:00 pm as needed) The Senior Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions) Job duties (* denotes an “essential function”) • Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately., • *Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc., • Clean up conference rooms after use and return property to vendors if necessary., • Prepare coffee and other beverages in assigned kitchens each morning., • Clean up coffee makers in each kitchen in the evening., • Communicate with supervisor or client on meeting request concerns or deadline issues., • Maintain inventory of catering supplies and order supplies as needed., • *Place orders for food and beverages for use during meetings, • Assist in training new hires., • Prioritize work flow., • Assist in process improvement ideas., • Answer telephone in hospitality center., • Adhere to Williams Lea Tag policies in addition to client site policies., • Use equipment and supplies in a cost efficient manner., • Must be able to lift up to 50 lbs. on a regular basis., • Provide back-up support to Reception and/or Office Services as needed. Qualifications • High school diploma or equivalent., • Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry, • Able to make independent decisions that conform to business needs and policy., • Strong interpersonal communication skills required., • Excellent organizational skills required., • Must be able to meet deadlines and complete all projects in a timely manner., • Strong attention to detail is required., • Must work well in a team environment., • Professional attire and demeanor required., • Good written communication skills., • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Ability to work in a fast paced, high energy environment., • Ability to work on multiple projects simultaneously., • Ability to operate basic audio/visual equipment., • Professional telephone demeanor., • Ability to anticipate client’s needs for meetings and events., • Must be self-motivated with positive can do attitude., • Proven customer service skills are required in order to create, maintain and enhance customer relationships. Additional Information The rate of pay for this role at the noted RRD location is $26.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing. #GOC #LI-MY1 #LI-Onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director, FP&A, the Manager will play a crucial role in shaping the FP&A organization and our processes as we scale. This is an exceptional opportunity for an early-career financial professional to work cross functionally, gain leadership exposure, and help drive strategic decisions. The role will be pivotal to the future of the finance and Go-to-Market organizations as it helps define the playbook and processes for forecasting, reporting, and strategic analysis. This is a Full Time role, with a hybrid work environment, that is based in New York City. Occasional travel may be required for team or company events. What you'll do: • GTM Analytics & Business Partnership: Partner with GTM and RevOps leadership to drive planning and analysis across bookings, upsells, and customer retention; ensure forecasts are grounded in pipeline data and operational assumptions. Work with GTM team on pipeline and bookings analyses to help leaders understand conversion trends, forecast accuracy, and sales productivity drivers., • KPI & Metric Management: Partner with GTM business leaders to define, measure, and optimize key performance indicators and unit economics with strong focus on CACV, New Bookings, Upsells and retention., • Management Reporting: Prepare, evolve and automate weekly, monthly, and quarterly financial reports to provide actionable insights for the finance team and senior management, enabling data-driven decision-making., • Incentive Compensation and Commission Tracking: Partner with Revenue Operations to ensure alignment with financial targets and efficient plan administration., • Budgeting & Forecasting: Assist in the preparation of annual budgets and quarterly forecasts, ensuring alignment with strategic objectives., • Business Process Improvement: Drive operational efficiency by identifying and implementing improvements to business practices and financial processes., • Financial results are within 5% (+/-) of the budgeted and forecasted amounts, • Results are delivered to business partners within 1 day of the accounting close, • Accurate CACV Modeling: Build and continuously improve CACV bottoms up models within agreed upon timelines to aid in business decisions and strategic planning., • 3-5 yrs experience in total (Investment Banking, Corporate Finance, FP&A), • B2B2C, marketplace, or B2B SaaS (subscription business), • Superior excel and presentation building skills (building forecast models), • Exceptional communication and interpersonal skills with proven success partnering and collaborating across a wide spectrum of functions, • Calm under pressure, moves quickly, ability to work with unknowns and translate data into conclusions, • Working knowledge of Salesforce, Netsuite, Looker, Pigment a plus, • Ability to work with Python, R, or SQL a plus Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'. At Relay, product management is about outcomes, not outputs. We start with real customer problems and build solutions that move the needle for SMBs, and for our business. Our team pairs long-term vision with rapid iteration. We believe that trust is a product feature, and that usability, reliability, and polish aren’t afterthoughts, they’re core to how we earn the confidence of business owners. Every launch is measured, every release is a chance to learn, and we prioritize relentlessly so we can focus on what matters most. Above all, we never compromise on customer empathy or product craft. Why this role matters Many small businesses walk a constant cashflow tightrope, and the average SMB has just 27 days of cash on hand. They’re juggling payroll, inventory, contractor payments, and everyday expenses, all while trying to carve out resources to invest in growth. Product Managers at Relay play a central role in solving these problems by building financial products that are simple, intuitive, and impactful. At Relay, Staff Product Managers are bar-raisers. Product leaders able to drive impact not only through their product areas, but also through elevating the product team and influencing company strategy. As a Staff Product Manager, you’ll lead complex, cross-functional initiatives across major product areas (core banking, risk, AI Insights, payroll etc). You’ll take ownership of high-impact roadmaps, anticipate what’s around the corner, and mentor peers while shaping the long-term direction of Relay’s product portfolio. In your first year, you might: * Lead the strategy and launch of a new product line, or significantly scale an existing one, impacting over 100,000 SMBs. * Drive complex, cross-functional initiatives across strategic product areas anticipating dependencies and aligning multiple teams. * Partner with Data and Operations to design measurable outcomes and experimentation frameworks that accelerate learning and iteration. * Create and communicate cross-company narratives and roadmaps that influence leadership and inspire conviction. * Mentor and coach PM peers, raising the bar on product craft, storytelling, and customer empathy across the org. What You’ll Be Doing: * Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes shaping how SMBs understand, manage, and spend their money, while ensuring your work ladders up to Relay’s strategic goals. * Drive strategy and execution for a major product domain: lead cross-functional initiatives with dependencies across multiple teams, balancing customer needs, technical feasibility, and business impact. * Treat your product like a business: define and track KPIs, monitor performance, and make decisions that root product outcomes in data, customer insights, and company goals. * Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish. * Build and tell the story for your product: create clear, compelling narratives that inspire leadership, align stakeholders across multiple teams, and drive confidence even in ambiguous situations. * Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful. * Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams early and often to ensure smooth go-to-market launches, strong adoption, and measurable business results. * Partner externally and internally: navigate and evaluate strategic partners while working across Relay as we grow our product offerings and build new capabilities. * Raise the bar for product culture at Relay: mentor PM peers, champion curiosity and ownership, and set a high standard for quality that elevates the team and strengthens our product discipline. Who You Are * At least 8 years years of product management experience, with deep ownership of impactful products. * Strong GM mindset, you've been accountable for outcomes, prioritization, and tradeoffs. * Proven ability to lead complex, cross-team initiatives and scale them. * Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making * Excellent storytelling and communication skills: you bring clarity and inspire conviction while adapting to the perspectives & needs of executives, engineering, design, and business partners. * As a trusted partner in the product trifecta, you collaborate as a peer-leader with engineering and design leaders, raising the bar for usability, craft, and quality while aligning execution with long-term strategic goals. * You’ve led initiatives involving Sales, Marketing, and Customer Experience, ensuring launches not only ship smoothly but also achieve strong adoption and measurable business results. * Thrive in ambiguity, bringing clarity and conviction to complex product challenges. * You foster a culture of experimentation, championing the use of data, tooling, and processes to accelerate learning, and scale impact across multiple teams. Bonus Points * Led fintech, risk, AI, or platform-scale products. * You’ve joined a company at its early stages and have seen it through scale. * Mentored PM teams or contributed to org-level strategy. * Scaled products from zero-to-one into multi-product portfolios. Our Commitment to You * Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. * Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents. * Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers. * Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive. * Hybrid work environment: we value meaningful collaboration and connection at our Toronto office 3 days a week, with lunch, snacks, and beverages on us. * Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly. * Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. * Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. * Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. The Interview Process * Stage 1: A 45-minute Google Meets video call with a member of our Talent team * Stage 2: A 60-minute Product Deep Dive interview with the hiring manager * Stage 3: A 60-minute in-person interview with a member of our leadership team * Stage 4: A 1-hour case study panel interview - a take home case study assignment will form the basis of this discussion Why Relay Might Be the Perfect Fit For You * You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. * You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. * You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks. * You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. * You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. * You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. * You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together. * You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too. Our Promise We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay. What’s Important to Us: Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit. At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs. Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.

Job Description About us Fenergo is a high-growth global SaaS company driving digital transformation for some of the world’s largest and most complex organisations. While we’re known for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions, our technology now powers a broad range of regulated industries looking to fight financial crime, ensure compliance, streamline onboarding and customer experiences. With over 700 team members across 11 international offices, Fenergo offers the agility of a tech scale-up combined with the reach of a global enterprise. You’re also getting in on the ground floor of the next phase in our growth journey, as part of a €100 million expansion across Research, Development and Innovation backed by Enterprise Ireland we’re creating 300 new jobs in our Dublin HQ and a further 200 globally. We’ve earned industry recognition too, we’re the #1 CLM provider in the RiskTech100™ and a Deloitte Best Managed Company. We stay ahead of the curve through innovation and customer impact. Led by our Founder and CEO Marc Murphy, our team thrives on solving real-world challenges with smart, scalable, AI driven technology—making this an exciting time to join Fenergo and help create a safer world and shape the future of digital transformation in financial services. What does this role entail? The Demand Marketing Manager will be responsible for creating funnel and pipeline for the US and Canada region. With responsibility over specific segments, the manager will help plan, organize and execute online and offline marketing initiatives, campaigns and events in collaboration with BDR, Sales, Global Marketing and Product Marketing teams. You will assist in the creation and execution of marketing plans that deliver tangible results and ensure alignment with regional sales goals. We are looking for a digital native marketer that is looking to stretch into event management. Requirements Duties and Responsibilities: AMER Marketing Plans: • Support the development and execution of marketing plans that align with the America region’s goals across segments and motions, ensuring demand generation that can convert into opportunities., • Coordinate various tactics to stimulate demand in key areas, e.g., Account-Based Marketing for priority accounts and demand generation tactics for other accounts., • Create Qualified leads in our ICP that can convert into funnel and pipeline., • Monitor and track progress through the marketing funnel for the Americas region, ensuring lead quality and quantity, and assist in accelerating opportunities when needed., • Work closely with the local sales team to ensure all Qualified Leads are progressing through the funnel effectively., • Collaborate on ABX campaigns to engage prospects and scale existing accounts., • Track and report campaign results, maintaining a scorecard and sharing outcomes with key stakeholders (Marketing, Product Marketing, Sales, BDR teams)., • Manage a calendar of events and roundtables that nourish different segments – banking, asset management, asset servicing etc., • Coordinate and manage all regional events, webinars, and roundtables for the Americas region, working closely with the Global Events team to support relevant global events., • Ensure an outcomes-focused approach to events by setting out aims and goals for each event and striving to achieve those goals and aims., • Assist in evaluating third-party events according to company criteria and define success metrics for each., • Provide logistical support for trade shows and events, including preparation of event plans detailing investment and KPIs., • Assist in creating post-event evaluation reports to measure success and ROI. Desired Experience • Degree in Marketing, Communications, or relevant business area., • 4+ years of Marketing experience., • Fluency in English., • Proven proficiency in working with Marketo, Salesforce, Demandbase, On24 (or equivalents). Nice to have • Experience working at a hypergrowth technology business, • Exposure to working with financial service clients Salary range $90,000-$110,000 PA + performance related incentives Benefits Our promise to you We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs. • Collaboration: Working together to achieve our best, • Outcomes: Drive Success in every engagement, • Respect: A collective feeling of inclusion and belonging, • Excellence: Continuously raising the bar What’s in it for you? • Comprehensive Medical, Dental, and Vision coverage provided through Cigna, • Access to Cobra Coverage, • Employee Assistance Programme available via Cigna, • 401k retirement savings plan, • Life, Accident, and Disability Cover offered through Cigna, • Participation in a Savings and Transformation Scheme, • Opportunity to earn an annual company bonus based on performance, • Generous 20 days of Paid Time Off (PTO) annually, • 3 company closure days for designated holidays, • Access to extensive training programs, including both classroom and online options through 'Fenergo University', • Implementation of a Buddy system for all new starters to provide guidance and support, • Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies, • Defined training and role tracking to monitor and support your career development and progress, • Enjoy complimentary lunches provided in the office, • Work From Home set-up allowance to support a comfortable and efficient remote working environment Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Job Description Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'. At Relay, product management is about outcomes, not outputs. We start with real customer problems and build solutions that move the needle for SMBs, and for our business. Our team pairs long-term vision with rapid iteration. We believe that trust is a product feature, and that usability, reliability, and polish aren’t afterthoughts, they’re core to how we earn the confidence of business owners. Every launch is measured, every release is a chance to learn, and we prioritize relentlessly so we can focus on what matters most. Above all, we never compromise on customer empathy or product craft. Why this role matters Many small businesses walk a constant cashflow tightrope, and the average SMB has just 27 days of cash on hand. They’re juggling payroll, inventory, contractor payments, and everyday expenses, all while trying to carve out resources to invest in growth. Product Managers at Relay play a central role in solving these problems by building financial products that are simple, intuitive, and impactful. As Senior Product Manager, you’ll lead a major product area from end-to-end (e.g. core banking, risk, AI Insights, payroll etc). You’ll take new products and features from zero to one, scale existing ones, and directly impact how thousands of entrepreneurs run their businesses. In your first year, you might: * Launch and iterate on high priority products ensuring the experiences are simple, intuitive, and trustworthy. * Improve customer outcomes by driving integrations with banking, accounting, or payment platforms. * Collaborate with Risk, Data, and Operations to ensure Relay’s products are reliable, secure, and insight-driven. * Build narratives and roadmaps that align stakeholders, clarify priorities, and inspire confidence, even in the face of ambiguity. * Partner with Sales, Marketing, and CX to deliver successful launches and drive adoption among SMB customers. What You’ll Be Doing: * Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes shaping how SMBs understand, manage, and spend their money. * Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals. * Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish. * Build and tell the story for your product: create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations. * Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful. * Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption. * Partner externally and internally: navigate and evaluate strategic partners while working across Relay as we grow our product offerings and build new capabilities. * Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality that elevates both the product team as a whole. Who You Are * At least five years of product management experience, with a track record of shipping and owning products at scale * Proven ability to take ownership of a product area and influence broader strategy. * Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making * Excellent storytelling and communication skills: you bring clarity and inspire conviction across engineering, design, and business stakeholders. * Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences * Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption * Comfort working in ambiguous environments while bringing structure and clarity where needed * Experimental & curious in your approach to product management (i.e. tooling, processes etc) Bonus Points * Have experience in fintech products. * You’ve joined a company at its early stages and have seen it through scale * You have experience working in a fintech startup * Are familiar with risk/fraud tools or credit underwriting frameworks. Our Commitment to You * Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. * Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents. * Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers. * Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive. * Hybrid work environment: we value meaningful collaboration and connection at our Toronto office 3 days a week, with lunch, snacks, and beverages on us. * Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly. * Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. * Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. * Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. The Interview Process * Stage 1: A 45-minute Google Meets video call with a member of our Talent team * Stage 2: A 60-minute Product Deep Dive interview with the hiring manager * Stage 3: A 45-minute in-person interview with a member of our leadership team * Stage 4: A 1-hour case study panel interview - a take home case study assignment will form the basis of this discussion Why Relay Might Be the Perfect Fit For You * You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. * You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. * You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks. * You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. * You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. * You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. * You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together. * You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too. Our Promise We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay. What’s Important to Us: Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit. At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs. Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.

Job Description Job Title: Counsel & Regulatory Compliance Program Manager Department: Legal & Compliance Department Classification: Exempt Reports to: Chief Compliance Officer Summary/Objective: Provide legal and compliance support to the Chief Compliance Officer and Deputy Head of Compliance with the management, formulation, implementation and monitoring of the Compliance Management Program to ensure the Bank achieves optimum compliance with applicable regulatory requirements. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Provide legal and compliance support to the Bank’s business lines and management., 2. Assist in the interpreting and monitoring of federal and state laws and regulations;, 3. Manage the regulatory and corporate compliance monitoring and testing program., 4. Assist in reviewing documentation, notification and disclosures required by the consumer protection laws., 5. Manage the Bank’s regulatory change management program., 6. Assist in the coordination and participation of the product and service development process., 7. Assist in the administration of the Compliance Training Program., 8. Prepare management reports and risk assessments as necessary., 9. Assist in the review and preparation of legal contracts., 10. Manage legal process, including civil and criminal matters., 11. Coordinate with wide range of internal and external lawyers., 12. Provide legal and compliance support to the business, compliance, senior management responsible for responding to non-routine customer complaints, litigation, regulatory inquiries and exams., 13. Perform special projects and additional duties and responsibilities as assigned by the Chief Compliance Officer or Deputy Head of Compliance., 14. Provide legal advice and support to the Chief Compliance Officer and Deputy Head of Compliance. Competencies: In order to perform the job successfully, an individual should demonstrate the following competencies: 1. Knowledge of federal and state banking laws pertaining to consumer protection, corporate compliance and other applicable state laws., 2. Ability to understand and analyze laws and regulations., 3. Ability to read, analyze, and interpret general financial data. 4. Communicate issues to senior management in an effective manner., 4. Computer literate; fluency in Microsoft Office programs, especially Excel. Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Walking around the office and talking to employees and supervisors is required. Travel Requirements: Minimal. Required Education and Experience: Juris Doctorate degree with at least 3+ years of legal or compliance experience in banking. Additional Qualifications: Licensed to practice law in the State of New York.

Job Description Assistant Branch Manager -West Caldwell, NJ FinTrust Connect is excited to announce that we have partnered with a well-established community bank in search of an Assistant Branch Manager for their West Caldwell, NJ branch. This candidate will create and foster a cohesive team and promote a positive work environment while overseeing the Branch Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. In the absence of, or assisting the Branch Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity. Why this Opportunity? • Culture: This bank values a strong team-oriented culture that prioritizes inclusivity and professional development. They believe in creating a supportive and collaborative work environment where all employees feel valued and empowered to reach their full potential. This institution is committed to fostering a positive and family-like atmosphere within the bank and to provide opportunities for career advancement and growth for their employees., • Workplace (On-site, Hybrid, Remote): On-site in West Caldwell, NJ Requirements: • High School diploma or GED., • Minimum of 2 years of retail banking experience., • Supervisory experience preferred., • Ability to work with a wide variety of personalities in a courteous and professional manner., • Solid math and analytical skills., • Ability to understand and follow safety and security practices., • Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities., • Strong customer service/advocacy skills., • Solid organizational and time management skills., • Ability to effectively coach, develop and manage staff performance. Description: • Responsible for managing and executing the operations of the teller line., • Is the second in charge in the branch and is the acting manager in the absence of the Branch Manager., • Ensure all Universal Bankers are proficient with operations and compliance as it relates to their job., • Daily/Weekly/Monthly scheduling and coordination of teller line workflow., • Operate a teller draw and/or fills in on the platform as needed., • Ensure all Universal Bankers actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations., • Assist the Branch Manager with the accurate completion of the branch monthly self-audit program., • Required to travel & work at other branches as needed.

Job DescriptionHead of Sales - Stablecoin Infrastructure Location: New York City (Hybrid) Compensation: $150K - $200K We are building a full-service platform to transform how money moves, driven by the belief that stablecoins will underpin a new financial fabric that is faster, more global, and more efficient. Our platform makes issuing, managing, and integrating stablecoins seamless for developers, fintechs, and institutions. Backed by world-class investors, we are growing a team to reimagine how value moves online and are seeking a Head of Sales to spearhead our go-to-market strategy. Reporting directly to the CEO, this is a critical player-coach role where you will drive strategic enterprise deals and high-impact partnerships while simultaneously building and managing a high-performing sales and partnerships team. You will define and execute a combined sales and partnership strategy by cultivating senior-level relationships with decision-makers across the financial ecosystem. Responsibilities: • Strategic Leadership: Define and execute a comprehensive go-to-market strategy targeting fintech, banking, corporate, payments, and crypto ecosystems., • Deal Execution: Drive strategic enterprise deals and manage high-impact partnerships, structuring win-win collaborations., • Team Management: Recruit, mentor, and motivate a high-performing sales and partnerships team experienced with financial institutions and fintechs., • Performance & Process: Set and exceed ambitious revenue targets, implement top-tier pipeline management, accurate forecasting, and scalable, data-driven sales processes., • Relationship Cultivation: Build and nurture senior-level relationships with leaders at financial institutions, fintech platforms, exchanges, wallets, and infrastructure platforms., • Cross-Functional Alignment: Partner cross-functionally with marketing, product, and customer success teams to align messaging, pricing, and product-market fit. Experience: At least 5 years of experience leading or executing in the following domains: • Defining and executing a go-to-market strategy targeting fintech, banking, corporate, and payments sectors., • Setting and exceeding ambitious revenue targets while maintaining pipeline health and accurate forecasting., • Designing scalable, data-driven sales processes for complex, multi-stakeholder enterprise deals., • Recruiting, mentoring, and motivating a high-performing team experienced with financial institutions and fintechs., • Relationship Building: Proven ability to build and nurture senior-level relationships with leaders in fintechs, banks, corporates, and payments providers., • Leadership: Ability to instill a culture of accountability, consultative selling, and continuous growth., • Impact: Spearhead the go-to-market strategy for a full-service stablecoin platform aiming to transform how money moves globally., • Leadership Role: Report directly to the CEO in a critical player-coach capacity., • Team: Join a small, mission-driven team that brings the discipline of high-performance finance to a fast-moving, crypto-native startup environment., • Backing: Backed by world-class investors (details to be shared in the interview process)., • Compensation & Package: Competitive salary ($150K - $200K), bonus, and equity package aligned with experience and performance. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing . MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting .

Job DescriptionCareer Renew is recruiting for one of its clients a Head of Sales - Fintech - this is a hybrid role in New York. Salary range: 150-200K USD yearly. Our mission is to transform how money moves. We believe stablecoins will underpin a new financial fabric, one that is faster, more global, and more efficient than today’s siloed systems. That is why we are building AUSD and the stack, a full service platform that makes issuing, managing, and integrating stablecoins seamless – whether you’re a developer, fintech, or institution. With AUSD, stablecoins become programmable, composable, and ubiquitous by default. We believe digital dollars should be a public good: trusted, accessible, and built for real-world utility. Our mission is to drive adoption through customizable, user-friendly on-ramps that make stable, dollar-based value available on-chain. We’re backed by world-class investors including Paradigm and Dragonfly, and we’re growing a team to reimagine how value moves online. We're intentional about who we bring on. If you’re passionate about stablecoins and want to help create more open, intuitive ways for people to engage with money, let’s talk. ABOUT THE TEAM We bring the discipline of high-performance finance teams and the creativity of a fast-moving crypto-native startup. We’re a small, mission-driven group of builders who move fast, sweat the details, and hold a high bar for excellence — in product, code, and culture. You’ll be joining a tight-knit team that values clear thinking, extreme ownership, and high-velocity decision making. We operate in short feedback loops, support one another without ego, and are deeply motivated by the opportunity to build foundational infrastructure for the future of money. JOB SUMMARY We are seeking a Head of Sales to spearhead our go-to-market strategy and scale our presence across fintech, banking, corporate, payments, and crypto ecosystems. This is a true player-coach role: you will drive strategic enterprise deals and high-impact partnerships, while simultaneously mentor and manage a high-performing sales and partnerships team. Reporting to the CEO, you will define and execute a combined sales and partnership strategy by cultivating senior level relationships with decisionmakers at financial institutions, fintech platforms, exchanges, wallets, and infrastructure platforms. You’ll structure win-win collaborations, manage key accounts, and influence cross-functional alignment across the company to drive adoption and integration of AUSD and the stack. BASIC QUALIFICATIONS At least 5 years of experience leading or executing in the following domains: Strategic Leadership * Defining and executing a go-to-market strategy targeting fintech, banking, corporate, and payments sectors. * Setting and exceeding ambitious revenue targets while maintaining pipeline health and accurate forecasting. * Designing scalable, data-driven sales processes for complex, multi-stakeholder enterprise deals. * Implementing top-tier pipeline management, forecasting, and performance analytics. Team Management & Development * Recruiting, mentoring, and motivating a high-performing team experienced with financial institutions and fintechs. * Instilling a culture of accountability, consultative selling, and continuous growth. Market Engagement & Collaboration * Building and nurturing senior-level relationships with leaders in fintechs, banks, corporates, and payments providers. * Partnering cross-functionally with marketing, product, and customer success to align messaging, pricing, and product-market fit. * Representing the company at industry conferences, events, and client engagements to enhance brand presence.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Assistant Store Manager Department: Retail Reports To (Title): Retail Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure thedelivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable. Essential Functions: Here are the duties that define the core responsibilities of the job. -Operate in accordance with the established hours of business and is properly staffed -Ensure that general conditions of store meet high standards at all times -Ensure performance standards and goals are met regularly -Control and minimize store expenses -Maintain a supply of cash and change sufficient to meet daily business needs -Ensure that the premises are at all times safe for customers and employees -Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance -Schedule interviews, and recommend hiring of store employees -Conduct initial training, recurrent training, or training in new skills, policies, or procedures -Assist store manager with employee performance evaluation and discussion -Assist store manager to recommend raises for employees -Enforce corporate personnel, loss prevention and operational policies and procedures -Investigate and resolve employee complaints, grievances, or conflicts -Ensure that employees accurately and properly record all hours worked -Process, price, tag, hang, and display merchandise to maximize sales -Recommend ways to increase sales, efficiency -Develop and expand local donor base -Establish and monitor sound cash-handling procedures consistent with company policy -Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required -Answer employees’ questions as to policies, procedures, etc. -Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems -Ensure that the store is adequately but not excessively stocked with merchandise at all times -Organize back-room production area to optimize merchandise output -Ensure that employees have been trained in and are complying with security policies and procedures -Train employees on loss prevention policies -Establish and monitor sound cash- handling procedures consistent with company policy -Train employees on loss prevention policies -Ensure timely bank deposits either personally or by higher management -Maintain excellent cleanliness of the store, including restrooms, donation center, and back room -Ensure safety and security of store assets and premises -Conduct employee bag and locker checks regularly -Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests -Prepare and review banking documents, such as, deposit slips, and compare to store reports -Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and -Responsible for payroll reconciliation in the absence of the Store Manager. Qualifications: Describe the minimum educational and experience requirements/preferences. -Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing -Undergone two (2) years of supervisory experience and two (2) years of retail experience -Experience with supervision and training direct reports in all aspects of store operations -Must be able to work flexible hours Skills Required: Describe the minimum skills required or preferred -Outstanding organizational skills -Ability to calculate amounts -Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. -Directly supervises sales people, and production staff. -Reports directly to retail manager Special Working Conditions: Describe unusual working conditions or environmental factors. -The work environment is mostly indoors. Donated goods may be at times dusty or soiled. -May be required to wear Personal Protective Equipment.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Digital Marketing Manager to join our team. The Digital Marketing Manager is responsible for assisting with designing, creating, and executing marketing initiatives to support the growth and expansion of the company's products and services. The individual in this role will create and convey brand messages, as well as improve brand awareness through the appropriate channels to reach the target audience. They will liaise with external vendors to execute marketing campaigns, develop presentations, provide reports based on collected information, including marketing trends, competition, new products, and pricing, and coordinate involvement in conferences, exhibitions, and marketing seminars, as needed. Essential Job Duties and Responsibilities • Assists the Director of Marketing with all initiatives regarding branding, communications, digital & public relations., • Manages all promotional items, vendors, and inventory for all branding items., • Conducts market research., • Reports and recommends strategies to support growth., • Organizes marketing campaigns and events, including webinars., • Facilitates cross-functional team efforts., • Assists in the execution of marketing campaigns., • Strategizes with the Director of Marketing on implementing initiatives., • Coordinates, contributes, and assists with vendor management for all services/initiatives., • Supports the department by organizing/contributing PowerPoint presentations., • Tracks campaign deliverables, objectives, and timelines., • Monitors the social media calendar and monitors/tracks comments., • Coordinates deliverables for trade shows/seminars/events and meetings, as needed., • Contributes to the creative process for website, social media, collateral, email campaigns, and all marketing initiatives., • Maintains the Company's social media schedule and postings., • Creates marketing assets for social media and other marketing initiatives., • Maintains copy and design for public, investor relations, and internal websites, and coordinates with the host vendors, as needed., • Maintains marketing messages on in-branch monitors., • Promotes our services, business units, products, and brand., • Collaborates with cross-functional teams on various bank product launches and project initiatives., • Assists in preparing marketing plans., • Engages in supporting all internal and external clients., • Assists in launching new products/initiatives., • Processes vendor invoices., • Assists with the execution of the corporate strategic plan., • Supports new branch openings., • All other marketing and communications duties as required. Education and Experience • Bachelor’s degree in marketing is preferred, but not required, • 5+ years of marketing experience in a financial company or banking preferred, • Experience with website content management system (CMS) WordPress/Kadence, Customer Relationship Management (CRM) system, social media channels and platforms, design software, browser listings, banking technology software, webinar platforms, and various other applications (e.g., Screen Cloud, Notified Media, Constant Contact, Hootsuite, Canva, Meta Business Suite, Google Analytics, Google Business Profile, Send Grid), • Excellent verbal and written communication skills, • Excellent interpersonal skills to establish relationships with all team members, vendors, and all other marketing relationships., • Excellent technical ability to assist with the implementation of all departmental initiatives (e.g., marketing, advertising, social media, sponsorships, etc.), • Must be detail-oriented, • Ability to perform in a fast-paced environment., • Ability to juggle multiple projects and short timelines, • Comfortable dealing with all levels of management Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000 - $101,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionSalary: 139,000-167,000 About Uphold Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (). Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visit . Job Summary We are seeking a highly skilled Software Engineer to join our core Trading team. This is a critical role where you will be responsible for the engine of our global trading platform: the execution system. You will focus on building and optimising the high-throughput, low-latency services that connect us to the world's crypto exchanges and liquidity providers. You will design and build systems where performance, concurrency and reliability are crucial, directly impacting every trade our platform makes. What you'll be doing primarily: • Designing, building and maintaining our core trading execution systems using Golang., • Developing and managing high-throughput, low-latency connectivity to crypto exchanges and liquidity providers using REST, WebSockets and FIX protocols., • Optimising code for high concurrency and minimal latency to ensure best-in-class trade execution and system performance., • Enhancing our monitoring, alerting and observability stack for the execution platform to ensure system stability and rapid incident response., • Collaborating on the architecture of our distributed, microservice-based trading system. Required qualifications: • BSc or advanced degree in Computer Science, Engineering, or a related field, or equivalent experience., • 3+ years of professional software engineering experience, with significant experience in Golang and/or C++ and Linux., • Deep understanding and hands-on experience with real-time API protocols, particularly REST and WebSockets., • Strong grasp of concurrent programming principles (e.g., multithreading, goroutines, channels) and experience building highly concurrent applications., • A proven track record of working on low-latency, high-throughput, or performance-critical systems., • Excellent problem-solving skills and the ability to work effectively in a fast-paced, cross-functional team., • Fluent written and oral English skills. Bonus if you have: • Direct experience with the FIX protocol., • Experience with DeFi contracts and decentralised exchanges, • Experience in financial markets, especially crypto trading, HFT, or market making., • A solid understanding of networking concepts (TCP/IP, UDP, gRPC) and their impact on application performance., • Experience with message queues (e.g., Kafka, NATS) and distributed systems., • Familiarity with containerisation and orchestration technologies (Docker, ArgoCD, Kubernetes, Nomad). What We Offer • Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment., • Competitive Compensation: Stock options, performance bonuses, and comprehensive benefits on top of a competitive salary., • Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence., • Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group., • Development Opportunities: Access training and mentorship programs., • Flexibility: Enjoy options to work from home, other locations, or adjust your hours., • Inclusive Environment: Value and respect diverse perspectives. Our Benefits • Annual bonus program based on individual, team and company performance., • Home office stipend for a productive setup., • Generous PTO, healthcare, and employee assistance programs., • Engaging events and celebrations. Visit our careers page for more exciting opportunities, if this role isnt the perfect fit. Salary: $139,000-167,000 EEOC Employer We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. ESSENTIAL DUTIES & RESPONSIBILITIES • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met., • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures., • Adhere to all applicable banking regulations., • Identify and escalate calls involving concerns or suspicious activities as appropriate., • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners., • Document and address complaints promptly and effectively in accordance with complaint management policies., • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures., • Maintain adherence to call quality and service standards., • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives., • Inform customers about Apple Bank’s range of products and services., • Advocate for digital banking solutions to encourage customer self-service., • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction., • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services., • Perform additional duties and responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • A high school diploma or GED is required., • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications., • Strong interpersonal and verbal and written communication skills., • Exceptional customer service abilities., • Excellent analytical and problem-solving skills., • Bilingual proficiency in Spanish is considered an asset., • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure., • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint., • Knowledgeable in online and mobile banking platforms as well as bill payment services., • Maintains a positive, team-oriented attitude., • Capable of efficiently multitasking across various systems., • Willingness to work a flexible schedule, including evenings and weekends., • Ability to consistently adhere to a set schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description JOB SUMMARY: An Assistant Manager supports the Branch Manager with daily branch operations focusing on customer service and staff guidance and supervision. The AM performs duties such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products offered. The AM must be continuously aware of fraud, loss prevention, and check cashing guidelines as well as all Reg E and KYC requirements. The AM should be familiar with Compliance and BSA policies when onboarding and servicing customers. Responsibilities: • Always provide excellent customer services to customers in a friendly and courteous manner., • Open new business and personal accounts, including checking, savings, certificate of deposit, and all other accounts and services offered by the bank., • Supervise teller balancing procedures; assist tellers with problems and questions on procedures., • Order and issue teller cash as needed, balance the vault, • Act as Branch Manager in their absence, • possess sufficient knowledge about banking products and services and respond to all inquiries accordingly., • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay., • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with., • Provide information to customers on their account status and account balances., • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction., • Assist other members of staff in other departments of the bank by liaising with them through healthy interactions., • Perform maintenance on Dormant accounts as per Branch procedures., • Ensure that customers’ confidential information is properly protected and only used for bank related purposes., • Fulfill other periodic job-related duties which are assigned by management and not already part of this job description., • Comply with all bank policies, regulations and laws applicable to carrying out duties and responsibilities.Knowledge, Skills, and Abilities:, • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made., • Strong communication skills characterized by excellent writing and speaking skills., • He/she must possess excellent multi-tasking skills and be able to function under pressure., • He/she must also have excellent negotiation skills and be able to influence people., • Ability to use the computer efficiently and learn how to use new software., • Must be patient and willing to help others in solving problems while always maintaining a positive attitude., • Must have a keen eye for detail and follow instructions to the letter., • A minimum of 5+ years’ experience in branch operations Salary Range: $55k - $65k / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients through as solid understanding of relationship banking. We offer a full range of services including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description 6-Month Contract Position Overview: We are seeking a Client Service Specialist to support the end-to-end client experience, with a focus on onboarding, account servicing, and operational coordination. This role ensures that clients receive timely, accurate support while working closely with internal teams to manage account setups, treasury services requests, and ongoing service needs. Primary Responsibilities: • Serve as the dedicated point of contact for clients within an assigned portfolio, managing incoming requests and ensuring thorough follow-through until completion., • Understand client needs and take proactive steps to provide a positive, efficient service experience., • Partner with internal teams—including operations, service, and product groups—to ensure seamless communication and alignment on client matters., • Coordinate with internal specialists when additional expertise is required, ensuring smooth handoffs and consistent support for the client., • Recognize opportunities to connect clients with additional banking or treasury solutions and refer them to the appropriate business partners. Skills and Qualifications: • Strong familiarity with banking products, operational processes, and internal service procedures., • Ability to work independently in a fast-paced environment with strong attention to detail., • Proficiency with Microsoft Office, email platforms, and core banking systems; experience with CRM tools such as Salesforce is a plus., • Strong analytical thinking, sound judgment, and the ability to manage complex requests., • Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and internal teams., • Capable of handling multiple tasks simultaneously while prioritizing workloads effectively., • Knowledge of commercial and corporate account structures., • Understanding of treasury services, online banking platforms, and related operational tools. Required Experience: • High school diploma or GED, plus 3–5 years of experience in a banking, customer service, or treasury support role. Preferred Experience: • Bachelor’s degree and previous experience working with a variety of commercial or corporate clients, including industries such as healthcare, real estate, government, and commercial enterprises. #itacceljobs

Job DescriptionLocation: Englewood, NJ- 5 days in office Title: Repair/ Quality Engineer Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC’s engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation. The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance. Major Functions / Accountabilities • Perform initial screening and basic functional checks on incoming units, • Identify obvious issues or simple conditions that can be resolved before repair, • Support repair workflow by preparing units, organizing information, and performing basic diagnostics, • Conduct quality checks on completed repair units to ensure they meet internal standards, • Document inspection results and update system records accurately, • Assist with failure analysis for repeated issues and provide feedback to engineering, • Inspect packaging quality and verify final shipment readiness, • Collaborate with repair staff, engineering, logistics, and warehouse teams as needed, • Maintain checklists, guidelines, and standard procedures for inspection work, • Support process improvements related to efficiency, quality, and documentation complianceKnowledge, Skills & Requirements, • Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field, • Basic understanding of electronic components (e.g., resistors, capacitors, diodes), • Ability to use multimeters and basic diagnostic tools, • Strong attention to detail and problem-solving skills, • Ability to follow technical checklists and standardized procedures, • Proficiency with Microsoft Office and basic system data entry

Job DescriptionAbout Blue Foundry Bank This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative, and fun. A Bank of movers, shakers, and makers…We are a Bank that Gets Things Done. At Blue Foundry Bank we invest in the well-being of our most prized asset…our employees! We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one. Position Summary The Branch Relationship Manager directly manages and oversees one or more branches and is accountable for sales activities, customer experience, operational integrity, branch efficiency, and employee management and development within the branch. This position is responsible for developing long-lasting relationships with consumer and business customers as well as being accountable for customer satisfaction, deepening customer relationships, consumer and business acquisition, retention, and deposit growth objectives to identify and support the needs of our customers growth objectives. In this role you will be responsible for one or more branches within reasonable distance of each other, with a book of business of $75MM or more and totaling five employees or more. The rate of pay is the minimum amount offered for this position. Blue Foundry Bank will compensate employees in a fair and equitable manner, taking into consideration education, skills, current and relevant experience, among other factors This position is eligible for incentive pay based on achievement of company and/or individual goals. In addition, our comprehensive compensation package includes: medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement. Primary Responsibilities Manages Business Development, Customer Experience, Operational and Sales Activities • Dedicate 70% of the time to Business Development and Deposit Acquisition, and 30% to managing their assigned branch(s), • Builds new and expands existing customer relationships through a consultative approach that requires visiting customers to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market., • Accountable for meeting branch goals through effective pipeline management and use of effective customer profiling., • Works closely with staff to role model and lead branch team to foster a relationship centric service and sales culture., • Manages and enhances client relationships through coaching and mentoring staff., • Mentors staff in: Business Development, Cold Calling, Prospecting, and Lead Generation., • Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands the internal and external customer's needs., • Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met., • Leads monthly branch team meetings to discuss updates and industry trends and changes as daily huddles., • Communicates, reinforces, and monitors team behavioral standards., • Ensures follow-up activities are employed to maximize closing business. Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partners • Maximize customer satisfaction by delivering “5 Star Customer Service”., • Represent the bank through active involvement in a local community organization., • Host regularly scheduled events that include but are not limited to Bank at Work, Financial Literacy, and Product and Service Seminars., • Engage customers to deepen relationships, gauge customer satisfaction., • Have expert understanding of Bank’s consumer and business products and services., • Understand and listen to our customers and deliver appropriate consumer and business solutions. Responsible for team development and branch management, as well as overseeing the operations of the branch to maximize efficiency • Oversees the overall operational effectiveness of the branch., • Has expert knowledge of Bank’s policy and procedures. Regularly communicates changes to branch staff and ensures staff understands and adheres to same., • Supervises all related training, Human Resource and Employee Relation issues., • Oversees the ABMs in ensuring operational functions of the branch are met including cash control, auditing, and compliance requirements., • Opens accounts in a platform environment., • Compliance with all Bank Secrecy Act Regulations; Customer Identification Program and know your customer requirements., • Oversees that the staff ensures the branch is opened and closed in compliance with procedures., • Scheduling of branch personnel to ensure adequate staffing for maximum customer service and daily operational functions., • Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy., • Provide factual and well documented employee performance appraisals., • Strong knowledge and understanding of Human Resource policies as put forth by the Bank., • Ability to perform all duties for all positions within the branch as necessary., • Assist in other areas of the bank/branch as assigned. Position Requirements • High school diploma or equivalent required. College degree preferred.., • 5 years of retail banking experience required, • Extensive knowledge of retail banking regulations and retail branch operations, • Demonstrates effective sales/service behaviors, • Must be mobile to meet the needs of the business, working flexible hours in various branch locations, • May be required to work extended hours, including weekends, • Strong leadership skills, • Ability to speak to others with poise and confidence, • Ability explain procedures, both written and verbal All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.

Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153—Non-Exempt The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: • Make initial and follow-up calls to members who are applying for retirement., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Pension application intake (review the application with the member, notarize documents as needed)., • Review the accuracy of all received pension applications., • Record pension elections in V3 and establish disbursement schedules., • Ensure required supporting documents are submitted and determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Work closely with Manger in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications: • Minimum of one year’s experience processing pension claims/calculations or one year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality. Technical Skills: • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime required). Interpersonal Skills: • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: • College degree in math, accounting, economics or similar preferred., • Call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed).

Job Description PYTHON DEVELOPER AWS S3 ELASTICACHE LAMBDA TERRAFORM My name is Bill Stevens, and I have a new full time Python Developer opportunity available for a major firm located in Midtown, Manhattan that could be of interest to you, please review my specification below. The work schedule will be onsite. The ideal candidate should possess experience in either of the following industries: Finance, Investment Banking, Financial Services, Equities or Insurance, additional industry experience outside of these will be reviewed as well. The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements and no H1-B holding company submittals. Qualifications for this role: Proven expertise in AWS cloud infrastructure and its inner workings (certification a plus) Strong experience with data-intensive workloads and libraries such as Pandas, PyArrow, Polars, or similar in cloud-native or distributed settings Solid understanding of event-driven architecture, message queues, and service orchestration patterns Proficiency in Linux environments, system administration, and shell scripting Experience with IaC tools (Terraform, CloudFormation) and CI/CD pipelines Bachelors in Computer Science, Engineering, or a related field (or equivalent work experience) More than five years of experience as a Cloud Engineer, Backend Engineer, or a related role Advanced Python proficiency (3.10+), including modern features and async programming Excellent communication skills and ability to work collaboratively across teams and functions Responsibilities: Stay current with AWS and Python ecosystem advancements and best practices Design and develop scalable backend services to support customer-facing and internal applications Drive architectural decisions and lead efforts to evolve our backend stack for scale and maintainability Implement and manage account systems and platform APIs with a focus on reliability and extensibility Architect and implement data pipelines and infrastructure (AWS S3, DynamoDB, ElastiCache, Redshift, etc.) Build and maintain serverless and event-driven systems (AWS Lambda, SQS, EventBridge, Amplify, API Gateway, etc.) Ensure high availability, fault tolerance, and observability of core services Automate and optimize operational workflows to improve efficiency across the firm Troubleshoot and resolve complex performance bottlenecks and system issues in production This position will be paying a competitive fulltime salary in the range of $150,000 - $220,000 plus a comprehensive benefits and bonus package. The interview process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off We appreciate our employees and in order to continue serving our customers at the highest level, we continue to strive to become "the place to work". We are looking for a Loan Documentation Specialist to assist LoanBud Business Lending Officers and borrowers process and close SBA and other commercial loans. Do you have banking, loan processing or loan review experience, do you enjoy helping people meet their financial goals, do you have attention to detail and excel in process workflow? This may be the perfect job for you, and we encourage you to apply! Compensation for this position is a salary plus commission. Wage placement based on qualifications and direct experience for this position. About LoanBud We Offer Great Benefits! We offer solid benefits, including medical, dental & vision and a generous 401(k) match. We take care of our employees! The wisest investment we make is in our employees. We support them with professional development resources and opportunities for advancement. At LoanBud, we believe in work-life balance. With an extensive holiday and PTO plan, there's always something to look forward to. We offer a supportive and flexible work environment. We treat our employees like humans, not robots. You deserve respect, empathy, and trust, and that's what you'll get as a member of our LoanBud team. Summary Of Job Duties Of This Position This position assists customers, lenders, and lending officers with the processing and closing of SBA and other commercial loans. Their responsibilities include interfacing with borrowers and referral partners from loan submission to funding, collecting and reviewing documentation per program requirements, coordinating and processing loans in accordance with lender guidelines, ordering and collecting 3rd party reports. Essential Duties And Responsibilities • Collaborates with internal staff including Business Lending Officers to process and close loans in a timely manner., • Reviews the loan file and prepares a list of items required to close and fund the loan., • Communicates the requirements and loan status clearly and concisely., • Prepares loans for submission in accordance with lender guidelines and requirements., • Calculates business and/or global debt service coverage ratios., • Opens Title and orders preliminary title reports as required; reviews title reports and make changes as necessary., • Reviews and accepts entity documentation such as articles, by-laws as well as partnership and LLC documents., • Ensures compliance and adherence to SBA Standard Operating Procedures (SOP) and lender credit policy., • Determines insurance requirements and obtains hazard/flood/liability insurance as required., • Reviews loan applications and determines initial eligibility., • Prepares and completes loan document requests; ensure that loans are documented correctly to ensure conformance with lender approvals and conditions., • Coordinates closings with borrowers, referral partners and business lending officers., • Maintains accurate pipeline reports; meets monthly loan closing and loans in pipeline goals., • Deadline Oriented the individual acts with a sense of urgency to prioritize and hit required deadlines., • Analytical - the individual synthesizes complex or diverse information., • Problem-solving - the individual identifies and resolves problems on time and gathers and analyzes information skillfully., • Communication - the individual speaks and writes clearly and persuasively in positive and negative situations, demonstrates excellence in telephone etiquette, customer service, and business communication skills., • Leadership - the individual inspires and motivates others to perform well, accepts feedback from others., • Quality management - the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness, including the ability to proofread documents for accuracy., • Judgment - the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions., • Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans. Associates degree or higher Four years' experience in loan processing or four years of combined professional experience and education in a related field Knowledge of SBA loans or prior lending experience Proficient use and understanding of MS Office products (Word, Excel, Outlook) AAP/EEO Statement LoanBud values their employees and provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description Summary: The Digital Onboarding Specialist is a contact center agent that is an individual contributor who builds and maintains positive relationships with clients, that is committed to excellence through attention to detail and accuracy. Through a client centric, consultative and educational approach, the Digital Onboarding Specialist will build trust and rapport that will deepen client relationships and provide opportunities for revenue generation and client retention. Job Responsibilities: Online Account Opening Fulfillment • Manages the Online Account Opening workflow to ensure a seamless client experience which includes the following:, • Processes, approves and supports all phases of the online application process., • Identifies potential fraud patterns within the account opening process and escalates to management and appropriate departments (Risk Management, Fraud and BSA) with a sense of urgency., • Ensures all accounts are opened within CIP/compliance requirements., • Provides guidance to clients through the account opening journey via an omnichannel to reduce client friction and optimize the digital experience., • Ensures the security of client information and minimizes financial losses to the bank by following all account opening policies and procedures, performing client verification, eliminating social engineering, and identifying fraudulent and suspicious attempts for account takeover and identity theft, while also capturing critical client data., • Receives telephone inquiries from customers, as well as contacts through alternative channels., • Effectively manages large amounts of incoming calls., • Identifies and resolves issues, concerns, and requests for information regarding the Bank’s products and services to the satisfaction of the customer., • Utilizes appropriate technology and resources to effectively manage each customer interaction and strives for the goal of first call resolution., • Projects a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction., • Minimum 2 years of client facing banking experience., • Extensive knowledge of digital channels and offerings (Digital Insight, FIS Bill Pay, Compass for Zelle, Ensenta for Mobile Deposits, CWSI for Card Payment Capabilities)., • Extensive knowledge of digital and mobile devices, operating systems and browser configurations., • Candidate must have a proven history of exhibiting strong attention to detail., • Excellent interpersonal and communication (verbal and written) skills., • Strong time management and organizational skills., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays.

Job Description Summary: The Sr. Commercial Closing Representative prepares Loan documentation for Commercial Real Estate, Construction, Commercial and Industrial, and Middle Market loans. Coordinates commercial loan closings for all three regions, North, Central, and South Jersey with Borrower, Legal (Borrower and in house) and Title Company. Book and Fund loans to the Bank’s Core System DNA. Process funding of loans as well as any costs and fees. Performs post-closing functions. Files required documents, UCC-1 (state and county) as well as Mortgage and Assignment of Leases and Rents with county and state authorities. Enters new loan file documentation into the bank’s document imaging system. Process Line of Credit renewals, business loan modifications, and construction conversions. In addition, this role trains and offers guidance to junior closing representatives and contributes to the overall success of the loan department. Job Responsibilities: Closing Documentation Preparation • Prepares all documents using the bank’s software systems for commercial loans generated from North, Central and South Jersey., • Prepares and reviews files to be closed to ensure all conditions of the loan have been met., • Works closely with legal representative of the Bank to make all required changes to loan documents., • Researches and follows up with customers, their attorney, title company and commercial lenders on any conditions that are not met., • Reviews file with loan officers prior to closing, • Interacts and coordinates with borrower, attorneys for both the Borrower and the Bank and to coordinate the scheduling of closings., • Inputs supporting loan file documentation into the bank’s document imaging system., • Prepares closing file for post-closing review, • Completes fee summary, for all commercial loans for the Accounting Department., • Posts data received from accounting to the bank’s core processing system., • Maintains a current knowledge of OCC Regulations, local and national economic, financial political and legislative trends. Determines the possible impact on commercial lending activities., • Bachelor’s Degree in Finance, Accounting, Management, or related field., • 3-5 years of related Commercial Banking and/or Commercial Credit experience., • 2-3 years of Loan Closing experience desired, • Working knowledge and understanding of commercial loan products., • Demonstrated proficiency with computer software including MS Office applications, • Ability to prioritize and manage multiple assignments with good organizational and time management skills., • Strong attention to detail with aptitude for financial reports and accuracy., • Strong customer service and communication skills., • Ability to work independently, effectively, and efficiently under time constraints., • Problem solving skills. Adaptable to change., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionLong Island, NY Salary Range: $30.22/hr - $35.71/hr The Management Associate participates in a 6-to-18-month management development training program designed for participants to gain the requisite knowledge and leadership skills in order to advance into an Assistant Branch Manager position within the footprint of Apple Bank’s retail banking network. The successful candidate should demonstrate a high level of initiative, discretion, and judgment and must be able to take ownership of the learning process through the completion of training courses, rotations, assignments, and objectives that are outlined in their personal development plan. Over the course of the program, the incumbent learns to develop the capability to independently manage a branch, including the teller unit, platform, and other ancillary operations, as well as how to provide support to the Branch Manager in the achievement of business development, customer service and operational performance goals that maximize profitability. ESSENTIAL DUTIES & RESPONSIBILITIES • Learn how to perform the following retail banking positions through in-branch training rotations: Teller, Operations Supervisor, Customer Service Representative and Assistant Branch Manager., • Attend a variety of assigned training courses to develop a comprehensive understanding of business development, customer service, operating procedures, policies, security/safety controls, compliance and reporting requirements., • Review daily reports and conduct branch audits; ensure compliance with company policies, procedures and audit requirements., • Learn processes and functions of our key support areas through a series of department rotations on the corporate side of the business to understand the responsibilities handled by these departments that support the branch network., • Develop a focused management/leadership style; coach and evaluate branch staff., • Contribute to the enrichment of the branch culture by motivating team members and enhancing morale., • Demonstrate ability to identify customer needs and recommend products and services, both personally and through the effective coaching of employees., • Minimize and resolve customer complaints through employee coaching and training., • Perform all operational duties as required, during peak periods to maintain coverage, including teller line functions., • Conduct staff meetings to discuss bank/branch objectives; establish priorities in order to ensure compliance with established policies and procedures., • Make sound decisions regarding approval of customer and or bank transactions within authority limits, weighing customer satisfaction issues versus Bank exposure to loss or fraud., • Notarize legal documents for bank customers., • Perform other job-related duties or special projects as assigned. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required; Associate’s or Bachelor’s degree in Business preferred., • 3+ years of retail banking experience, • Prior supervisory experience preferred., • Must have strong customer service and sales experience., • Demonstrated leadership and decision-making skills., • Knowledge of banking products and services preferred., • Effective problem-solving skills., • Strong interpersonal skills and communication skills (verbal + written)., • Strong computer skills preferred (Microsoft Office suite of products)., • Must be a team player., • Ability to motivate and achieve results through the coaching of others., • Detail oriented with strong organizational skills and ability to multi-task., • Licensed Notary Public for New York State., • Display willingness to adjust schedule to work at various branch and corporate office locations, for various lengths of time, including weekends and extended hours. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionNorthfield Bank is a full service bank with 37 branch locations throughout New Jersey; and Staten Island and Brooklyn, New York. With a history dating back to 1887, our growth continues through expansion of our presence in local communities and in our Product and Service offerings. Over 300 employees with diverse backgrounds and cultures have come together to make Northfield Bank what it is today. The Bank believes in providing all employees with the opportunity to reach their career potential and encourages advancement within the organization. For more information, please visit Job Title: Branch Manager Location: Staten Island, NY Branch: New Dorp Job Summary: Responsible for the administration and efficient daily operation of a full service branch office including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation. Develop new deposit business. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships. Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. Responsibilities include: • Responsible for developing new business relationships while also retaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of branch goals:, • Identify current customers with additional profit potential and develop action plans to expand those relationships, • Conduct regular sales calls to develop customer relationships and follow up on leads, • Make sales presentations to prospective businesses as requested. May work in conjunction with Business Development Officer., • Attain established individual, branch and Bank goals through active participation in sales management and business calling program, • Responsible for directing and administering the daily operations of the branch:, • Assist and effectively handle all operational issues or branch-related matters. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Work closely with Assistant Branch Manager and delegate daily operations duties when out developing business for the branch, • Continually seek ways to improve branch operations and productivity to meet established goals, • Partner with Assistant Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Assistant Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Assistant Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • Will require routine travel throughout defined market for business calls, business meetings and training., • Must maintain a valid driver’s license, if applicable., • Use of personal vehicle may be necessary to conduct business., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business required (3+ years), • Supervisory skills required (3+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Salary Pay Range: $70,000 -120,000.00 per year. (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at Charlie Health, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About Blue Foundry Bank This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative and fun. A Bank of movers, shakers, and makers…We are a Bank that Gets Things Done. At Blue Foundry Bank we invest in the well-being of our most prized asset…our employees! We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one. In addition, our comprehensive compensation package includes medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement. Position Summary: The Digital Banking Support Specialist is essential to supporting the Digital Banking team, responsible for exceptional internal and external customer experience by providing support for all digital banking products and services, including eBanking, eMobile and all associated services (Zelle, mobile deposit, online bill pay, etc.), debit/credit card services, instant payments, cash management products and services the bank’s ACH program and ancillary business services (merchant services, payroll services and escrow accounts). The Specialist provides support for various operational functions and handles a range of administrative tasks to contribute to the team’s overall efficiency and effectiveness. The rate of pay is the minimum amount offered for this position. Blue Foundry Bank will compensate employees in a fair and equitable manner, taking into consideration education, skills, current and relevant experience, among other factors. Minimum/Essential Job Requirements: • High school diploma (or equivalent) with a minimum of three years of banking experience OR a bachelor’s degree with at least one year of banking experience, • Ability to multitask in high pressure environment with short term deadlines, • Knowledge of banking regulations, regulatory requirements, and operational workflows, • Excellent interpersonal communication, internal/external customer service delivery, • Knowledge of core system functionality and operations related processes, • Strong analytical, problem solving, organizational skills and administrative abilities, • Ability to coordinate with associates from several different departments to resolve problems, • Proficiency in advanced computer skills including Adobe, MS Outlook, MS Excel, and MS Word, • Strong written and verbal communication, interpersonal, time management and follow-up skills, • Perform other duties as assigned by Digital Banking Manager, contributing to overall team success and ensuring all operational objectives are met. Primary Responsibilities: • Support the Digital Banking team to enable them to provide high-quality support to internal and external customers for:, • Consumer and business online banking platforms, • Cash management services and related ancillary products, • Debit card services and ATM terminal functionality, • ACH transactions and processing, • Support the team with debit/credit card related tasks, • Provide administrative support for Reg E, Zelle, and ACH dispute investigation tasks, • Support the team with ACH-related tasks, • Support the team with Cash Management related tasks, • Support the team with instant payment transactions and systems, • Support the team with ATM terminal operational tasks, • Support the team with online/mobile banking related tasks, • Help maintain strong customer service delivery across all digital banking channels, including:, • Online and mobile banking, • Payments (Zelle, digital wallet, instant payments, ACH), • Debit card processing and ATM terminals, • Cash Management, • Partner platforms (COCC, Fiserv, BancCard, Elan, ZSuite, CPI, Wittenbach), • Assist with audit preparation by compiling documentation and organizing requests, • Help maintain and update department procedures and documentation, • Retains current knowledge of bank policies and procedures and adheres to such, including the Code of Conduct, • Maintains confidentiality of customer information by complying with the Privacy Policy; complies with established policies and procedures when responding to inquiries and requests, • Proficient in Adobe and Microsoft Suite, including Word, Excel, and Power Point, • Perform other administrative and operational support duties as assigned All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status. Blue Foundry Bank will award an employee referral payment to employees who refer new hires. If the candidate is hired, the referring employee will be eligible to receive referral payment in accordance with the following guidelines: $100 after the new employee has completed his/her three-month anniversary, $400 after the one-year anniversary. Both employees must be employed on the anniversary date of the referred employee in order to receive a referral payment.

Job DescriptionThe Role: A Service Delivery Manager COE has primary accountability for the successful delivery of services associated with ION’s Center of Excellence (CoE) program. CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their ION system usage more efficiently. The Service Delivery Manager COE is responsible for business development for new and existing customers, defining the services to be provided under the CoE program, ensures quality delivery, and act as the primary contact for customers escalations. This is a client facing role, where the Service Delivery Manager COE would be interacting with designated client stakeholders to review overall service quality. This position may require some travel.Key Responsibilities • Define CoE scope and strategy for delivery to meet customers’ business requirements, • Responsible for driving customer satisfaction through focus on accountability and quality, including regular customer account reviews, • Manage CoE resource and revenue to the agreed budget, including revenue forecasting and impact analysis, • Point of contact for customer escalation issues, • Improve service maturity of CoE business line to increase efficiency. Establish methodologies and processes to ensure quality, consistency, repeatability, and efficiency in solution delivery, • Expand CoE business line financial contributions. Work with Sales and Account Management to develop a CoE program tailored to the customers’ requirements, • Demonstrate reliability in execution of quality CoE services and demonstrate success in delivery of contracted services, • Own CoE engagements in ION’s resource management system (Kimble), update resource demand profiles and support resource owners with resource allocation, • Manage resource demand, attend staffing calls in respective areas and follow escalation process, • Provide regular reporting on CoE Service utilization and margin by customer and service type, • Increase awareness and value recognition of CoE service to develop pipeline and customer referencesRequired Skills, Experience and Qualifications, • Bachelor’s Degree or Master's Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field, • Excellent client-facing/influencing skills, • Excellent interpersonal skills, • Excellent written and oral communication skills, • Ability to work as part of a project team structure, • Ability to work onsite at client locations, • Ability to manage portfolio of COE engagements at any given time, • Proven leadership skills with teams of five or more professionals, • 7+ years of experience with comprehensive life cycles at ION or other software, consulting, or systems integration firm with delivery responsibility to client organizations

Job Description Assistant Branch Managers -Hackensack, NJ FinTrust Connect is excited to announce that we have partnered with a well-established community bank in search of an Assistant Branch Manager for their Hackensack, NJ branch. This candidate will create and foster a cohesive team and promote a positive work environment while overseeing the Branch Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. In the absence of, or assisting the Branch Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity. Why this Opportunity? • Culture: This bank values a strong team-oriented culture that prioritizes inclusivity and professional development. They believe in creating a supportive and collaborative work environment where all employees feel valued and empowered to reach their full potential. This institution is committed to fostering a positive and family-like atmosphere within the bank and to provide opportunities for career advancement and growth for their employees., • Workplace (On-site, Hybrid, Remote): On-site in Hackensack, NJ Requirements: • High School diploma or GED., • Minimum of 2 years of retail banking experience., • Supervisory experience preferred., • Ability to work with a wide variety of personalities in a courteous and professional manner., • Solid math and analytical skills., • Ability to understand and follow safety and security practices., • Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities., • Strong customer service/advocacy skills., • Solid organizational and time management skills., • Ability to effectively coach, develop and manage staff performance. Description: • Responsible for managing and executing the operations of the teller line., • Is the second in charge in the branch and is the acting manager in the absence of the Branch Manager., • Ensure all Universal Bankers are proficient with operations and compliance as it relates to their job., • Daily/Weekly/Monthly scheduling and coordination of teller line workflow., • Operate a teller draw and/or fills in on the platform as needed., • Ensure all Universal Bankers actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations., • Assist the Branch Manager with the accurate completion of the branch monthly self-audit program., • Required to travel & work at other branches as needed.

Job Description About Javelin Global Commodities (“Javelin”) Javelin Global Commodities is a leading global commodities marketing, trading, logistics services and investment firm with head offices in London and wider global offices in New York, Dallas, San Diego, St Louis, Canada, Switzerland, Poland, Dubai, India, Singapore, China and Australia. Javelin was founded in 2015 and now operates across six continents with respect to more than 20 different commodities across thermal coal, metallurgical coal, iron ore, steel scrap, metals, hydrocarbons, freight, agriculture, and renewables. Javelin employs over 200 people globally. We take pride in our values, global reach, meritocratic culture and strong work ethic. Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility. Discover more at . About Javelin Private Capital Group (“JPCG”) JPCG is the independent, full-service Investment Banking Advisory group of Javelin Global Commodities. JPCG provides investment banking services to support clients' business objectives including debt and equity capital raising, project finance and restructuring and capital structure advisory. Additionally, JPCG invests Javelin’s capital as part of the merchant banking services it offers clients. As part of the Javelin Global Commodity platform JPCG is uniquely positioned to provide its clients bulge-bracket-scale investment banking resources and a global footprint, while maintaining a boutique investment bank-style of access to senior advisory professionals and highly tailored service offerings. Recent advisory assignments by senior bankers at JPCG include Puerto Rico PREPA solar development, Enviva, Jervois Global, Tacora Resources, Riverbed Technology, First Energy Solutions, Gladieux Metals Recycling and many others. The Role JPCG is recruiting talented associates to join the New York office and to support our growing investment banking practice. Associates will directly support senior bankers and are expected to handle a high level of responsibility in the execution of regular financings, distressed financing and restructuring transactions. Associates work on small deal teams and have direct exposure to clients and senior bankers. Associates bear responsibility for providing the analysis underlying restructuring strategies, coordinating deal teams and developing junior bankers. Associates are expected to embrace a fast-paced environment, a high-level of responsibility and desire to grow their role in the team over time. Key Responsibilities • Plan, structure and execute corporate finance transactions in the public and private markets, advise clients on debt and equity raises, project financing, restructurings and recapitalizations, • Develop financial models, build cash flow projections and perform valuation analyses, • Lead due diligence processes with the help of analyst colleagues, • Oversee industry and company research and screenings, • Prepare presentations and other materials for JPCG and its clients Qualifications • Exceptional attention to detail, • Ability to excel in a fast-paced, entrepreneurial work environment, • Undergraduate degree from a top-tier institution and stellar academic record, • Prior experience working at a bulge-bracket, major or boutique investment bank is preferred (prior experience in restructuring, leveraged finance or debt capital markets is ideal), • Strong quantitative and financial statement analysis skills, • Excellent communication skills (written and oral), • Strong knowledge of Excel, Word, PowerPoint, Bloomberg and other financial information tools (e.g., Capital IQ, etc.) Benefits Benefits • Annual discretionary bonus, • 20 days holiday, • Company 401K scheme, • Private medical, vision and dental scheme with a range of additional insurances and wellbeing benefits

Job Description Description Assistant Branch Manager is responsible for the administration and efficient daily operation of a retail banking branch. Key Responsibilities • Leads and reinforces superior customer service through actions, coaching, and meetings., • Assures audit compliance and procedural quality control, recommending corrective action., • Assures the branch follows established Bank policies, procedures and, state and federal regulations., • Ensures cross-training and development opportunities are provided to team and supported., • Drive the employee experience and branch morale., • Assist with all branch functions, as needed. Education and Experience • College degree preferred., • A minimum of four years of retail banking experience in a variety of capacities with increasing levels of responsibility including people management and operations experience., • Advanced knowledge of federal and state banking regulations. Physical Requirements & Working Conditions • Ability to travel to branches, off-site training, and/or meetings if required, • Lobby/professional office environment with moderate sound. EOE m/f/d/v

Job Description Summary: The AML Specialist II is responsible for conducting investigations of system generated alerts and unusual activity investigations originating from a variety of points, leading to potential Suspicious Activity Reporting (SAR) filing. Requires a high level of attention to detail and accountability as this role will also be responsible for supporting the Bank’s adherence to compliance through due diligence and timely completion of reviews, cases, and investigations as well as being tasked with the review and due diligence associated with the Bank’s Money Service Business (MSB) Program, and any Tier II and III MRBs. They will also be tasked with researching transactional anomalies and analyzing information produced to detect any patterns of unusual internal or external conduct, identify risk policy breakdown, and recognize fraudulent activities. Serve as a Subject Matter Expert (SME) for client behavior with various products to identify patterns indicative of possible money laundering. Job Responsibilities: Financial Crimes Mitigation • Responsible for performing detailed examinations to detect transactional and relationship patterns and behaviors, trends, and schemes across multiple business lines and products that the Bank offers., • Acts as an escalation point for more complex cases and investigations and presents recommendations and possible solutions for resolving more complex situations while exercising independent judgement and developing full knowledge in the function of identifying and resolving potentially suspicious or hazardous situations., • These methods include, but are not limited to, AML software generated alerts and cases, Currency Transaction Reporting (CTR), follow up suspicious activity investigations, and reviewing of additional reports that are custom built for detecting potential money laundering., • Communicates results of analysis and/or research to appropriate departmental leadership including conclusions and recommendations for next steps., • Tasked with overseeing that the Bank’s Money Service Business (MSB) program remains in compliance and all relative reviews, ranging from initial reviews conducted at on boarding to quarterly reviews of activity, and annual Enhanced Due Diligence (EDD) reviews are completed accurately and in a timely manner., • Acts as a liaison with front line staff to coordinate obtaining required annual documentation from higher risked clients, performs the due diligence review of collected documentation and ensures that site visits are completed annually and correctly., • Maintains current and accurate MSB High Risk listing and provides listing of clients to Treasury Operations Department to ensure that proper charges are being applied to clients., • Performs analysis on the category of customers that have been detected to have association with cryptocurrency and gambling to ensure compliance with state and federal regulations., • Completes risk assessment and analysis of customer applying for Remote Deposit Capture status (RDC) and other Treasury Management services, adhering to Bank procedures related to this product and others., • Acts as a liaison with the various departments that are involved in this process and makes suggestions to streamline the process so that growth and expansion is possible associated with this product and business line., • Maintains monthly review and analysis of this category of customer to ensure compliance with the Bank requirements for the use of RDC on a monthly and annual basis., • Performs Enhanced Due Diligence (EDD) reviews on the Bank’s High Risk customer listing, as assigned by the BSA Assistant Manager or BSA Manager., • Ensures each customer being reviewed is in compliance as it relates to Customer Information Profiles (CIP), KYC, and site visits along with the identifying reasons for the higher risk categorization of the client., • Keeps abreast of any new or amended BSA, AML compliance matters and disseminates information to appropriate Bank personnel as related to job function., • Bachelor’s degree., • Minimum 3 years of experience in financial crimes compliance, specifically in anti-money laundering (AML)., • Strong knowledge of federal and state banking regulations, operational policies, and the bank’s products and services., • Demonstrated leadership ability with proven decision-making and independent problem-solving skills., • Excellent verbal, written, and interpersonal communication skills, including the ability to draft reports, procedures, and correspondence, and effectively communicate with employees at all levels. Certified Anti-Money Laundering Specialist (CAMS) designation. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description BASIC FUNCTION Responsible for the cultivation and development of Centers of Influence (COIs) that refer profitable new business relationships that have strong commercial non-interest bearing deposit, cash management and commercial lending needs. Also works closely with the Market Manager, Retail Financial Center Management, the Business Banker, and the C&I and CRE Lenders in support of the above mentioned expectations. The BDO will focus on developing relationships with “deposit rich” industries and companies with annual revenues greater than $5mm. MAJOR RESPONSIBILITIES • Cultivate, develop, and leverage Centers of Influence that will refer to non-interest bearing DDA relationships, cash management and commercial lending prospects to the bank., • Gathers and presents completed loan package for underwriting which includes financial information, loan structure, pricing recommendation, collateral description and write-up outlining company history, type of business, customer base, purpose of loan, and other supporting information., • Develops and implements a business development plan annually, • Develop business relationships through their COIs, networking events, prospecting and telemarketing within assigned markets. Participates in the Retail Bank’s activities regarding community involvement., • Cross sells the bank’s complete product line including BankingPlus, Merchant and Cash Management services., • Tracks and reports business development activities on monthly basis., • Participates in monthly business development meetings with Business Banker, Retail Bank Management and participates in individual branch sales meeting., • Participates in sales calls with Retail Bank Management, and C & I & CRE Lending partners to uncover non-interest bearing deposit, cash management & commercial lending opportunities., • Works closely with the Market Manager and Director of Retail Administration in providing feedback on service and retail sales related issues., • Keeps abreast of the products, applications, technical services, market conditions and competitive activities., • Performs other duties as required. JOB REQUIREMENTS Education: College Degree; or a combination of education and experience equivalent to an undergraduate degree. Formal small business credit training a plus. Experience: • Minimum of 5 years as a Business Banking Officer at a commercial bank., • Excellent communication, organizational and sales skills required., • Excellent customer service/interpersonal skills required., • Basic knowledge of word processing and spreadsheet software required., • Goal oriented individual – displaying self-motivation, initiative and team player. Skills & Training: • Strong Leadership, • Collaborative Skills, • Solid People Skills, • Strong Verbal, Written & Presentation Skills, • Knowledge of Bank Policy and Procedures, • Solid Commercial Product Knowledge (Commercial Deposits, Loans & Cash Management, • Strong Time Management, • Working Knowledge of Microsoft Office (Word, Excel, Power Point), • Goal Oriented Benefits, • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account