1000+ Best customer service it Jobs in San Antonio, Texas (May 2026) - page 2

Branch Manager – Sherworks/Spray Source Facility

6 days ago

San Antonio

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. This position’s typical schedule is 48 hours per week, which may include evenings and/or weekends. This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Searches for marketing opportunities and new customers., • Promotes service by visiting stores, customers, managers, and companies., • Provides advertising in local areas to make everyone aware of Sherworks/Spray Source., • Coordinate events and ideas with vendors and Branch/District Manager., • Present products and services to customers in a manner that provides solutions and benefits and strengthens the Sherwin-Williams name., • Accompany sales representatives and store personnel to assist with the demonstration of spray equipment., • Assist in the development of district spray equipment promotions and sales campaigns., • Manage a large Sherworks/Spray Source facility., • Evaluate stores to determine needs and wants of Sherworks/Spray Source in a group, and create a sales plan like the SherPlan, but more catered to Sherworks/Spray Source., • Educate employees and customers on spray equipment., • Attend national sales meetings., • Must be able to carry out the jobs of Repair Technician and Lead Repair Technician, and Branch Coordinator., • Support wholesale events (i.e. truckload sales, pro-shows, etc.)., • Work with Branch/District Manger, sales representatives, and paint stores to increase sales and Sherworks/Spray Source business., • Meet customers’ needs and recommend the right product to them., • Handle customer complaints within district guidelines and in a timely manner, including visits to the customer’s job site for repairs if necessary., • Refer sales leads to proper store., • Conduct follow-up on customer sales and repairs., • Manage billed hours and sales, suggesting bargains with vendors and Branch/District Manager., • Manage audit issues on new equipment., • Recommend and maintain inventory levels of spray parts., • Be familiar with all operations, inventory, problems, and corrections., • Ensure Sherwin-Williams Policy and Procedures and SherWorks/Spray Source mission, sales, and policy are being followed, • Ensure safety, loss prevention and security practices are followed according to policy and correct or report non-compliance., • Responsible for the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste., • Assist in providing necessary input for development of annual budget and track budget., • Coordinate sales specials, controllable expenses, and budgetary concerns., • Perform/direct review of all management/financial reports and respond/resolve problems as necessary., • Implement plans for cutting costs and being more profitable., • Accountable for profit/loss and expense responsibilities., • Close all PO’s from vendor, making sure they are correct for Cleveland to pay., • Responsible for all expenses to the store., • Respond to Audit Report and take necessary corrective action in a timely manner., • Determine staffing needs, recruit branch employees accordingly with proper approval, conduct in-depth interviews, and establish work schedules as appropriate., • Make sure store hours are correct for time and attendance reports., • Determine employee training needs and implement training as appropriate., • Ensure that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required., • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future., • Must have a valid, unrestricted Driver’s License, • Must have at least a High School diploma or GED, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position * Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

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