Customer service specialist jobs in Atlanta, Georgia - Page 3Create job alerts

Job Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Compensation: $30,000 - $40,000 per year Responsibilities: • Manage attorney schedules, including prospective client consultations, to foster caseload growth, • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency, • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files, • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team, • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic mannerQualifications:, • Firm knowledge of spreadsheet and data management, as well as computer skills, • High school diploma or equivalent required; Bachelor’s degree preferred, • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency, • Previous customer service or sales experience preferred, • CRM and case management software experience a plusAbout Company Why This Firm Mission: We take on the ugly in family law so clients don’t have to. We welcome ALL people without judgment and genuinely want to help them reach their happy place. Purpose & Impact: We change lives through family law. If operational excellence matters to you because it helps real people get better outcomes, you’ll find this work deeply meaningful. Values & Culture: We’re a woman-owned, minority-led, LGBTQIA+ firm. We walk the talk on inclusivity and respect. We value integrity, empathy, and curiosity, and we care about good work and each other. Scaling & Stability: We offer both a strong, established foundation and exciting growth ahead. Legacy & Opportunity: Help shape a human, high-performing firm. Build systems and culture that define our future.

Job Description The Senior Payroll Specialist plays a key role for this fast-growing, leading Coin Operated Amusement Machine (COAM) company in GA with explosive historic year over year growth and expected continued growth through mergers & acquisitions and organic growth. Reporting to the Head of HR, the Senior HR Payroll Specialist will lead the company’s payroll -processing function. The successful candidate will be one who is comfortable “rolling up their sleeves” and learning the business, developing internal and external relationship, and thrives in a fast-paced, solutions-focused environment. What You’ll Do: • Run smooth, accurate payroll operations across multiple states and entities., • Ensure all payroll processing complies with federal, state, and local regulations., • Manage the full payroll cycle, from wage calculations to garnishments, tax filings, and year-end reporting., • Handle reconciliations and reporting for the Profit & Loss Statement and Balance Sheet., • Provide top-tier support to employees — answering questions about pay, deductions, direct deposits, taxes, and more., • Partner closely with HR and Accounting teams to streamline processes and support audits., • Lead process improvements — we want your ideas to help make payroll smarter and faster., • Stay ahead of the game by tracking changes in payroll legislation and best practices., • 5+ years of payroll experience in a dynamic. ADP Total Source strongly preferred., • Expertise in payroll compliance, wage and hour laws, and multi-state payroll practices., • Strong ability to manage financial statements with precision and integrity., • CPP (Certified Payroll Professional) certification preferred — but if you’re working toward it, even better., • Mastery of Microsoft Excel (pivot tables, v-lookups, complex formulas)., • Exceptional attention to detail, confidentiality, and customer service mindset., • A positive, proactive, "find a way" attitude.What We Offer:, • Full benefits package including health, dental, vision, and 401(k) and annual contribution, • Paid time off, holidays, and personal growth opportunities, • Dynamic, supportive team culture, • A growing company where your work makes a real impact every day United Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR GjtLvkCgxQ

Mortgage Loan Processor Atlanta, GA Fulltime The Processor is the key contact between the borrower and the Mortgage Loan Operation. The Processor communicates with the Borrower(s) through verbal and written communication. They will review and request documents required for the underwriter to clear the file for closing and index new inbound documents, placing them in the correct file locations. The Processor will determine when loans are ready to be returned to the UW for subsequent review. The Processor is responsible for managing their pipeline of loans and communicating to the Sales personnel (Loan Officer) regarding loan status. In the role of Process Specialist, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys. In this role, you will be responsible for transition coordination, process training and certifications for the team, talent management-related activities, Service Level Agreement compliance, and Process compliance. You will also be involved in customer interactions, knowledge management, and process reengineering activities. Responsibilities and Duties • Process files from opening through closing of each loan. Take ownership of loan files once received from mortgage loan officer. Be primary contact for all parties involved in the process of the mortgage loan., • Assemble all loan documents necessary to meet the underwriting guidelines for the particular loan to meet Automated Underwriting System findings., • Conduct Welcome call and document notice of intent. Follow up with the borrower on the progress of the loan., • Review all documents for accuracy and completeness and determine the documentation necessary to be included in the mortgage loan file., • Perform data validation and update empower notes. Basic • High School Diploma or GED equivalent Preferred • 2+ years of Mortgage processing experience, • Excellent written and verbal communication skills, • Highly adaptable team player, • Extremely organized, Strong attention to detail, • Has worked in Empower or other Mortgage Loan Applications and has managed multiple loan officer relationships., • NMLS / Certification is an added advantage., • Knowledge of commonly used mortgage concepts, practices, procedures, and Fannie/Freddie guidelines, • Problem-solving abilities., • MS Office proficient., • Empower proficient., • Able to work overtime as business needs dictate.

Job DescriptionDescription: The Leasing Specialist is a key role in developing Birchstone communities and is responsible for supporting the leasing operations and financial performance of the community, through coordinating and executing all activities related to apartment rentals, move-ins, move-outs, and lease renewals. In addition to other duties, the Leasing Specialist secures lease agreements, assists with community marketing activities, and represents and upholds the Birchstone brand and company values. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. ESSENTIAL DUTIES: • Greet and interact with prospective residents and determine their needs and preferences; provide tours of units and the community; communicate the value and overall experience of living at the community., • Provide exemplary customer service to all current, future, and previous residents. Create and develop meaningful and memorable experiences through personal relationship building., • Qualify and screen prospective residents, process and verify rental applications, following Fair Housing guidelines., • Secure deposits and lease agreements; communicate lease expirations and secure lease renewals., • Communicate community policies to residents., • Assist with move-in and move-out procedures., • Assist in inspections of the community and apartments; help to ensure apartments are immaculate and ready for new residents., • Assist residents with concerns, suggestions, and requests while delivering outstanding customer service; follow up on resident service requests., • Assist with community marketing and resident events., • Market available units, complete market surveys, and maintain an awareness of competitors, the industry and market trends., • Maximize occupancy and resident retention; Increase community visits and interest; boost online engagement and maintain/update online advertisements., • Research new resident amenities, activities, and programs that add value to the community and drive revenue., • Provide suggestions for improving overall efficiencies and processes., • Provide support and assistance in the execution of special projects and assignments including capital improvement project management and monitoring project progress., • Participate in regular meetings with Property Manager and act as a resource to community team members., • Assist Property Manager and Assistant Property Manager in administrative duties and completion of daily and weekly reports; answer telephone calls and respond to online inquiries, • High School Diploma or Equivalent is required, • One (1) or more years work experience in leasing, sales, or customer service position required., • Sufficient expertise in marketing and leasing., • Strong business communication and interpersonal skills., • Ability to work independently and in a team environment., • Innovative approach to problem solving., • Must possess demonstrated effective written and verbal communications skills., • Excellent time management skills; ability to work well under pressure and meet deadlines., • Ability to effectively manage multiple projects simultaneously and prioritize tasks., • Strong scheduling, organizational, and planning skills., • Exceptional attention to detail., • Proficient with Microsoft Office Suite or related software; possesses general computer skills., • Proficiency with or the ability to quickly learn Entrata software and/or other Property Management and supplemental software solutions., • Ability to work varying hours and promptly respond to emergency situations.

Customer Service / Remote] - Anywhere in U.Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and upd

K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues with products or servi

Up to $54,250 per year / Medical, dental & vision / PTO / New hire stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide excellent customer service to assist customers with inquiries, complaints, and product support; Troubleshoot technical issues and provide solutions to ens

Up to $55K per year / Comprehensive benefits - As a Care Experience Specialist at Charlie Health in the Customer Service sector, you'll: Communicate effectively and compassionately with clients and their families; Provide timely and accurate information to clients regarding their care; Assist with s

The Wellness Consultant (WC) will be responsible for the daily front desk functions including checking clients in and out, membership sales, cash handling, and customer service. Participate in the daily business cycle of the clinic through front desk operations, customer service, sales building, tea

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels

Job Description Field Sales Specialist – Full-Time – Entry Level Sales & Customer Service We’re hiring a full-time Field Sales Specialist to represent AT&T products and services in local residential areas. This is a face-to-face role perfect for outgoing individuals with strong communication skills and a passion for helping people. You'll work as part of a supportive team, learning sales, marketing, and customer service fundamentals while speaking with homeowners, qualifying potential customers, and guiding them through sign-up. We offer uncapped commissions, performance bonuses, and exciting perks like paid travel, exclusive events, team outings, and ongoing training. No prior experience is required — just a great attitude and the right to work in the U.S. without sponsorship. Leadership experience, bilingual abilities, and teamwork skills are highly valued. Apply today to launch a rewarding career in sales and grow with a company that invests in you! Company DescriptionOur team of experts will work along side you to create unique sales strategies tailored to your business needs. We specialize in a hands-on approach to growing your business and revenue through sales focused solutions.Our team of experts will work along side you to create unique sales strategies tailored to your business needs. We specialize in a hands-on approach to growing your business and revenue through sales focused solutions.

Up to $70K per year / Medical, dental & vision / PTO - As a Customer Experience Specialist at Topicals, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Handle customer inquiries and complaints with empathy, patience, and professionalism; Mainta

Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately track and document customer interactions and

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Dwolla, you will: Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by resolving inquiries and issues in a timely

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Sherwin Williams - 2533778 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Mercedes-Benz of Buckhead Vehicle Acquisition Specialist. Mercedes-Benz of Buckhead is part of the fast-growing Group 1 Automotive, a leader in automotive retail and customer service.

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Specialist at ProPharma, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Manage and resolve customer inquiries and complaints in a timel

Up to $60K per year - As a Customer Experience Specialist at Blueprint, you will: Communicate effectively with customers via phone, email, and chat to provide exceptional customer service and address any inquiries or concerns they may have; Utilize company software and resources to accurately and ef

Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Call Center Specialist at Wider Circle, you will: Conduct outbound calls to prospective members, introducing them to our programs; Build rapport with members to understand their needs

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $16 per hour Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Mitigate customer complaints as needed, • Communicate with housekeeping to make sure guest rooms are ready, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Bookkeeping: keep accurate records of all hotel guest account information Qualifications:, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • High school diploma, GED, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout Company The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.

Job Description • Responsible for installing, calibrating, configuring, testing, maintaining, evaluating, troubleshooting, pre-commissioning, commissioning and repairing as necessary, waste water equipment manufactured by, but not limited to Huber Technology Huber equipment, pumps, motors, valves, polymer stations, etc., • Perform scheduled maintenance or repair of the equipment and all other associated equipment, • Perform unscheduled maintenance or repair of the equipment and all other associated equipment, • Perform installation of the equipment at customer sites as well as conducting pre-installation assistance, • Review blueprints, plans, specifications and other customer documentation to prepare for startup or service., • Responsible for on-site training of customer personnel to Huber Technology standards., • Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support., • Work with engineering, project management group, spare parts group and management to resolve escalated problems, • Provide written reports to the Director of Service on all activities carried out on site and complete all required documentation in a timely manner., • Provide expense reports to the Director of Service on all expenses occurred out on site and completes all required documentation in a timely manner., • Make technical recommendations to maintenance technicians and or treatment plant operators., • Work closely with the Director of Service, Aftermarket Sales Team and Operations Team, to ensure that site work is carried out in the required order, for completion by the required time., • To develop and maintain at all times due regard for safe working practices on site and to report any breaches of health & safety manners to the Environmental Health and Safety Coordinator and/or the Director of Service., • To undertake any appropriate technical activities that may not be related directly to site, as may be allocated to you from time to time by the Director of Service., • To ensure that materials, tools and equipment provided to you to carry out your work are kept safe, secure and in good order., • Ensure all tools and equipment is relevant, up to date and calibrated in accordance with Huber Technology requirements., • Assist when needed in manufacturing or engineering with customer projects as well as unit refurbishment or replacement at the customer site or Huber Technology manufacturing facility., • Properly document, label, and return all defective parts utilized in the repair of the equipment, • Educate the customer on basic operation of their equipment, • Assist when needed in the parts department with recommending spare parts and wear parts to existing and new customers, • Perform all welding activities that are required in the shop and/or customer site, • To take responsibility for ensuring that all necessary travel, medical and associated documentation is valid and kept up to date and to inform the Field Service Manager in adequate time to procure any replacements, • Provide in-depth troubleshooting via phone with customers in the field, • Provide technical assistance to all representatives of Huber Technology, Inc. in the field, • Assist customers with via phone and in the field with on application and process related issues, • Assist the Director of Service, V.P. of Operations and Aftermarket Sales Consultants with identification of warranty vs. non-warranty issues, • Maintain a professional appearance towards customers on the telephone and by correspondence as well as in person, • Take responsibility for ensuring that all necessary documentation is valid and kept up to date and to inform the Director of Service in adequate time to procure any replacements., • Uniforms are provided by Huber Technology, Inc.; Field Service Specialists are required to be in uniform at all times during their normal work. It is extremely important that the Field Service Specialist maintain a clean, professional appearance at all times, • Provide technical support to other Field Service Specialists in the field, • Comply with all safety policies, practices and procedures, • Participate in proactive team efforts to achieve departmental and company goals, • Accepts other responsibilities as requested by the Service Manager or Director of Service III. EDUCATION AND EXPERIENCE: • An Associate’s Degree in a technical field or equivalent mechanical-industrial repair/service work experience, minimum 1-2 years in related field or an equivalent combination of education and experience. Wastewater experience a plus IV: ADDITIONAL SKILLS AND ABILITIES • Must have attitude and aptitude to develop a high level of customer service skills, as well as the ability to respond quickly to service calls with good time management and planning, • Must be motivated and fast paced personality with serious work ethic, • Must work effectively with little or no supervision once trained/onboarded, • Take responsibility to physically be able to perform the job requirements, • Able to read, write and have good oral communications skills in English, other languages a plus, • Computer ability should be proficient for producing required reports, • Must maintain a valid Driver’s License to drive rental vehicles & able to pass a DOT physical for driving fleet vehicles as required, a CDL is not required, • Must be able to drive a forklift or able to be trained, • Ability to travel – Road Warrior –via whatever method required (up to 100%) United States and Canada, • Maintain company provided equipment, tools and or fleet vehicle as per company policy., • Candidates must be located within close proximity to a major airport PHYSICAL DEMANDS The physical demands described here are representative of those that expected by an employee to be able to successfully perform the essential functions of this Field Service Specialist role: • Moderate to occasional heavy physical demand with exposure to dust in warehouse, hot and cold climates, inside and outside exposure when on the job, odors and noise may also be present., • Routinely moves, carries or lifts 25-50+ pounds such as required tools, laptops, PPE and suitcase, • Regularly required to stand, reach, bend, squat, push, pull and move about the facility or job-site, • Walk or stand at least 8+ hours per day, often ascends/descends ladders or steps on job-site or stairs/steps boarding or de-boarding airplanes., • Sit for flights or automobile or boat trips as required, • Able to use hands and able to follow safety guidelines, for both mechanical tools, manual tools, and computer entry., • Good hearing and vision are important to the Field Specialist’s safety on the job, • Consistent attendance due to advance planning & sometimes tight schedules and flight bookings required to meet the needs of our customers and job budgets – some weekend travel, late or early flights may be required due to weather, customer needs or delays at Airports, • Due to wastewater environment on site visits, must keep inoculations current as recommended for employee safety when on customer sites and at facilities Pre-Hire: This role requires ability to pass a pre-hire drug test, random safety/drug testing, pre-hire background check and completion of an I-9 form. HUBER is an E-Verify Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin

Job Description Member Services Specialist Contract: 6 Months (chance for hire) Remote Full Time HEAVY PHONE WORK JOB START 10.06.2025 MUST BE AVAILABLE FOR EQUIPMENT SET UP 10.01 AND 10.02 PAY RATE: $18 The Member Services Specialist is responsible for interacting with Prime members, pharmacies and doctors' offices by providing support and assistance with order processing and general account benefit inquiries. Responsibilities: • Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member, • Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA, • Other duties as assigned Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits Education & Experience, • High School Diploma or GED is required, • 1 year of customer service experience, • Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. Additional Qualifications: • Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position), • Strong PC Skills with ability to navigate multiple software systems simultaneously, • Strong communication skills with focus on professional demeanor and empathy, • Ability to multitask Preferred Qualifications: • Contact Center experience, • Some college coursework, • CPhT certification, • Fluency in another language (Spanish), • Pharmacy Benefit Management or other Healthcare experience, • Work from home (remote) experience (where applicable) Physical Demands: • Ability to sit 6 or more hours per day, • Occasionally required to stand, walk and stoop, kneel, and crouch

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Store associates are also expected to promptly resolve any customer concerns and ensure maximum client sat

Kuehne+Nagel - JobID: 2086 [Customer Service Representative] As a Customer Care Specialist at Kuehne+Nagel, you'll: Assist customers with inquiries and issues regarding shipments; Maintain accurate records of customer interactions and transactions; Coordinate with various departments to ensure timel

Specialist II In Account Service.At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.You'll engage in creative and exciting work, consistently offering innovative solutions and options

Job DescriptionJob Opening: Pressure Washing SpecialistJob Description Disinfectant Solutions of Atlanta is excited to announce an opening for a full-time Pressure Washing Specialist. We are a leading provider of cleaning and sanitation services across the metro Atlanta area, dedicated to maintaining the highest standards of cleanliness and hygiene in our clients' premises. This position is ideal for those passionate about making spaces shine and keen to contribute positively to public health and safety. Please note that this role is not eligible for remote work and requires on-site presence. As a Pressure Washing Specialist, you will join our dynamic team, utilizing state-of-the-art equipment to deliver excellent cleaning results. Your role will be critical in ensuring that all surfaces, buildings, and public areas meet both our high standards and regulatory requirements for cleanliness and sanitation. Duties and Responsibilities • Operate pressure washing equipment safely and efficiently to clean various surfaces., • Maintain equipment in good condition, reporting any malfunctions or needs for repairs promptly., • Assess cleaning needs and choose the appropriate mixture of cleaning agents and techniques., • Follow all health and safety regulations to ensure a safe working environment for both staff and the public., • Manage time effectively to complete all tasks according to schedule while maintaining quality standards., • Inspect cleaned areas to ensure they are free of stains, debris, and hazards., • Communicate with team members and supervisors about job progress and any issues encountered., • Provide excellent customer service, ensuring client satisfaction with the cleanliness standards achieved., • Read and interpret cleaning solution labels and Safety Data Sheets (SDS)., • Measure, mix, and transport cleaning solutions in compliance with company guidelines., • Attend regularly scheduled training sessions to stay updated with new cleaning techniques and industry regulations., • Identify and report the potential need for additional services to supervisors or clients as necessary., • Document cleaning schedules, compliance forms, and inventory logs accurately and punctually., • Participate in team meetings and contribute to improving cleaning protocols and procedures.

Job Description Contact Center Hours: Monday - Friday 7:00 am - 6:00 pm MST Saturday: 7:00 am - 3:30 pm MST Stay On Bonus Available Generous benefit package including travel benefits and retirement. New Hire Class Start Date: 10/21/25 THE DEPARTMENT Customer Care is tasked with growing the Trade side of the business through multiple sales channels; retail travel sellers (primary channel), 3rd party re-sellers and group sales. The Customer Care division includes all business units that interact directly with the customer’s travel agent to sell GVI products, answer inquiries, and resolve problems. The departments under Customer Care are Reservation & Associate Support, Digital Support, Trade Groups, Training, Sales, Service, and Guest Resolution. THE ROLE OF A RESERVATION SALES & SERVICE SPECIALIST IN CUSTOMER CARE The Reservation Sales & Service Specialist is responsible for the following results: • Managing inbound phone calls while maintaining productivity goals that support industry-leading inbound service levels, • Reaching and exceeding sales objectives by selling travel packages and product up-sells and cross-sells, • Handling inbound sales and service calls using industry-best customer sales techniques, • Developing internal relationships and fostering a spirit of cooperation with other Gfob departments as needed to serve the favorite W.I.N.E.s (wants, interests, needs, and expectations) of our customers, • Improving customer satisfaction and loyalty by ensuring customers receive accurate, timely, and quality information about the products we are supplying., • Reaching and exceeding loyalty-based customer sales contact quality objectives by consistently looking for ways to create a positive, lasting memory of our interactions, • Contributing to a team effort by accomplishing related results or projects as needed, • Handling special projects as assigned through detailed program knowledge and interpersonal skills, • Cultivating and maintaining on-going relationships with all accounts and influencing product loyalty EXPERIENCE PREFERRED The preferred candidate has experience in or notable knowledge of the following areas: • Demonstrating the importance of an excellent customer experience through the sales cycle to increase customer loyalty, • Building customer relationships, • Technical and functional skills using a variety of computer applications. In-house this includes the reservation systems, Microsoft 365 tools including Outlook, Excel, Teams, SharePoint, and scheduling and telephony tools., • Working with points of interest/geography, • Ability to work in a call center environment that includes structure, shifts, performance measurements, etc., • Understanding of contact center schedule adherence requirements, adhering to post schedules and using proper phone status EDUCATION PREFERRED The right candidate has a consistent desire for personal and professional growth, will live and breathe a learn-it-all culture, and should have one year of related education through experience in customer service, sales, or travel industry, or equivalent combination of education and experience. EOE While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into the computer; retrieving data from the computer or analyzing data from reports. Company DescriptionWELCOME TO THE GLOBUS FAMILY OF BRANDS! Traveling the world is incredible...don't you agree? It opens us up to new cultures and experiences. Venturing across the globe invites us to wonder and wander...to marvel and be moved. With 95 years in travel, the award-winning Globus family of brands creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 65 countries on six continents across the globe. We began as a small family company with one man, his rowboat, and a dream in Switzerland in 1928. Nine decades later, the entrepreneurial spirit and ingenuity that created this family-owned institution lives on...as well as our commitment to sustainability! We are always on the hunt for exciting, team associates passionate about life and work: People who are easily inspired and excited about what they do. We offer incredible career opportunities in a variety of roles including, but not limited to: vacation planning, reservations, marketing, finance, IT, and customer care. Company Benefits Include: Pension Plan, 401K Match, 16-26 days of vacation, Health, vision, dental and life insurance, (For associates working outside US, these benefits may vary slightly) Work from home options, and Home office internet reimbursement. Exciting Travel Benefits: Absolutely!WELCOME TO THE GLOBUS FAMILY OF BRANDS! \r\n\r\nTraveling the world is incredible...don't you agree? It opens us up to new cultures and experiences. Venturing across the globe invites us to wonder and wander...to marvel and be moved. With 95 years in travel, the award-winning Globus family of brands creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 65 countries on six continents across the globe. We began as a small family company with one man, his rowboat, and a dream in Switzerland in 1928. Nine decades later, the entrepreneurial spirit and ingenuity that created this family-owned institution lives on...as well as our commitment to sustainability!\r\n\r\nWe are always on the hunt for exciting, team associates passionate about life and work: People who are easily inspired and excited about what they do. We offer incredible career opportunities in a variety of roles including, but not limited to: vacation planning, reservations, marketing, finance, IT, and customer care.\r\n\r\nCompany Benefits Include: Pension Plan, 401K Match, 16-26 days of vacation, Health, vision, dental and life insurance, (For associates working outside US, these benefits may vary slightly) Work from home options, and Home office internet reimbursement.\r\n\r\nExciting Travel Benefits: Absolutely!

Job DescriptionFluidra is looking for a Contract Commercial Sales Support Specialist to join our team in Atlanta, GA. WHAT YOU WILL CONTRIBUTE This role is responsible for delivering technical support to the company's commercial sales division, with a primary focus on commercial pool products. The position facilitates daily communication with customers, engineering firms, factories, and the Fluidra Commercial Sales Team to develop and provide submittals, including drawings, specifications, and quotations, for commercial pool projects. Additionally, you will: • Coordinate comprehensive submittal packages, including drawings, technical specifications, quotations, and other necessary documentation based on project requirements for finished goods and custom parts., • Gather detailed project information to ensure the accuracy and completeness of submittal documentation, contributing to the development of competitive proposals that meet design and pricing specifications., • Facilitate the quote process by ensuring thorough communication with customers, project managers, engineering firms, factories, and Fluidra Sales Teams to collect all essential information for quote preparation., • Maintain organized and detailed project records within internal tracking systems including Epicor, Salesforce, and/or Excel Spreadsheets., • Upon receiving purchase orders, coordinate between project managers, customers, and production teams to manage custom design requirements, including drawing creation, technical documentation, and design validation with the customer., • Provide training to the Customer Service department regarding product design, warranty and technical elements as needed., • Share customer feedback with management including market prices, delivery times, and quality perception., • Support special projects as needed. WHAT WE SEEK, • 5+ years’ experience as a product coordinator or specialist, • 1+ years’ experience with AutoCAD and/or Solid Works, • Demonstrated expertise within swimming pool product categories, • Strong computer skills including proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Access)EDUCATIONHigh school diploma or equivalent. WHO WE AREFluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation. Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.Company DescriptionWe’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names. Our recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.We’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names.\r\n\r\nOur recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.\r\n\r\nOur focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.

Job DescriptionCompany Description About Us At Hype Tier, we are committed to elevating business performance through strategic communication, client-focused service, and operational excellence. Based in Atlanta, GA, we pride ourselves on building long-lasting relationships with our partners and delivering exceptional results across industries. Our team thrives in a culture of innovation, collaboration, and continuous growth. Job Description Job Description Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing Atlanta team. As the first point of contact for our clients, you will play a key role in providing exceptional support, solving issues, and ensuring a seamless customer experience. This role is perfect for individuals who thrive in fast-paced environments and are passionate about problem-solving and communication. Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of customer interactions and transactions * Collaborate with internal teams to escalate and resolve complex problems * Follow up on customer feedback to ensure satisfaction and retention * Contribute to knowledge base documentation and continuous improvement processes Qualifications Qualifications * High school diploma or equivalent; Bachelor’s degree preferred * 1+ year of experience in customer service or support roles * Strong verbal and written communication skills * Ability to multitask and manage time efficiently * Proficiency with CRM tools and Microsoft Office Suite * Problem-solving mindset with attention to detail Additional Information Benefits * Competitive salary ($60,000 - $67,000 per year) * Opportunities for professional growth and internal advancement * Comprehensive training and onboarding * Supportive team environment and leadership * Health, dental, and vision insurance * Paid time off and holidays

Job DescriptionSalary: $50,000+ (Hourly Base + Bonus) Parts Sales Specialist (Forklift & Industrial Equipment) Fuel Your Career with Absolute Lift Parts The Nation's Leading Recycled Forklift Parts Supplier! Are you a motivated sales professional with a passion for parts? Do you thrive in a fast-paced environment and enjoy building relationships with customers? If so, Absolute Lift Parts in East Point, Georgia, is looking for you! Established in 1999, Absolute Lift Parts has become the leading recycled forklift parts supplier in the country. We're dedicated to our customers and employees, and we're passionate about their success. Join our team and be a part of a company that values your contributions and offers opportunities for growth. What You'll Do As an Inside Parts Sales Specialist, you'll be the key point of contact for our customers. You will provide expert assistance and drive sales of our extensive inventory of recycled forklift and industrial equipment parts. The majority of your interactions will be via telephone and computer. To be successful, you must be comfortable communicating over the phone and be proficient with computers. You'll: • Provide Expert Parts Assistance: Help customers identify and select the correct parts for their forklifts and industrial equipment, primarily over the phone., • Drive Sales & Exceed Targets: Proactively promote and sell our recycled parts, exceeding sales goals and contributing to the company's success., • Build Strong Customer Relationships: Cultivate lasting relationships with customers, ensuring their satisfaction and fostering repeat business., • Process Orders Efficiently: Accurately process customer orders, handle payments, and manage inventory using computer systems., • Maintain Product Knowledge: Stay up-to-date on our extensive inventory of recycled parts and industry trends., • Maintain a Professional Appearance & Workspace: Contribute to a positive customer experience. What We're Looking For • Strong Desktop Computer Skills: Excellent computer proficiency is required to be successful in this role., • Retail Auto Parts Experience: Experience in a retail auto parts store is a huge advantage., • Parts Knowledge: A strong understanding of automotive or industrial equipment parts (forklift knowledge is a plus!)., • Sales Drive: A passion for sales and a proven ability to meet or exceed targets., • Customer Focus: A genuine desire to provide exceptional customer service., • Positive Attitude: An enthusiastic and positive attitude, with a professional demeanor., • Communication Skills: Strong verbal and written communication skills in English. The ability to speak Spanish is a plus!, • Reliability: Dependable and punctual, with a strong work ethic., • Compliance: Ability to successfully pass a background check and drug screen. Why You'll Love Working at Absolute Lift Parts • Competitive Compensation: Hourly base pay plus commission, with earning potential of $50,000+ annually., • Comprehensive Benefits: 401(k), Dental, Health, Life Insurance, and Paid Time Off., • Stable Schedule: Day shift, Monday to Friday, 8:00 AM - 5:00 PM., • Weekly Pay: Get paid every week!, • Team Environment: Join a supportive and collaborative team., • Growth Opportunities: Opportunities for professional development and advancement., • Impactful Work: Be part of a company that plays a vital role in keeping businesses running. Please note: All candidates must pass a physical, drug screening, and background check before an official job offer will be extended. Ready to join our team? If you're a motivated sales professional looking for a rewarding career with a leading company, we want to hear from you! Absolute Lift Parts is an Equal Opportunity Employer.

Job Description The Opportunity: The Contract Customer Care Specialist is responsible for uncovering opportunities in our processes and offering expertise and advice in resolving customer concerns in an accurate and timely manner, identify processes that will create efficiencies in workflow that will increase customer satisfaction. This position will work cross functionally to effectively resolve any service-related issues, while balancing both the needs of the customer and the business. Additionally, you will support service recovery initiatives through three focus areas: research, service, and operations. OFFERS HYBRID POSSIBILITIES AFTER TRAINING! Job Duties: • Research, analyze and resolve customer issues via multiple work queues (including Social Media sites) in a courteous and timely manner, • Analyze customer complaints and provide appropriate corrective actions, • Serve as an liaison between the customer support team, management, and the customer to improve customer service and business productivity, • Identify opportunities for improvement and work cross functionally to enhance business processes and the work environment, • Assist in the development, testing, and communication of operational policies and procedures, • Develop customer service programs and strategies to provide outstanding service, • Prepare documentation and reports on routine customer correspondence for future reference purposes, • High school diploma, • 3 - 5 years minimum experience in customer support/contact center or sales support, • Advanced level computer skills with basic Microsoft programs (Excel, Word, Outlook), • Regular, consistent, and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary, • Customer focused with the ability to work effectively and professionally with customers, • Resourceful and effective problem-solving skills with the ability to make decisions with strong attention to detail, • Strong verbal and written communications skills, • Ability to work independently in a high stress environment; managing stress in a professional manner and without disruption to the operation, employees, or customers, • Team player with strong interpersonal skills possessing the ability to effectively work within the department and across the company, • Relationship management experience, preferred

Job Description The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers. This Position is an Hourly Base + Commission, monthly commission earnings up to $3,000! • 401K, • Medical, Dental, Vision, • Employee Discounts, • Gym Membership Reimbursement, • Employee Vehicle Purchase Plans Responsibilities • Promote and seek out opportunities to deliver a top-notch customer experience, • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations, • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM, • Utilize CRM tracking system daily, • Complete phone calls as assigned by the BDC Manager, • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles, • Conduct sales department service tours, • Stay informed about new products, features, accessories, etc., and their benefits to customers, • Attend product and sales training as requested by BDC, • At least one previous role based in customer service experience, • Excellent teammate with collaborative attitude and eagerness to improve, • High school diploma or general education degree (GED), • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, • Strong writing skills to write reports, business correspondence using MS Office Suite, • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public, • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Health insurance, • Paid time off, • Profit sharing, • Training & development, • Vision insurance Benefits/Perks • Continuing education through company-sanctioned events., • Free membership in a state-of-the-art facility., • Uncapped Bonus CommissionsAre you a Hard-Working, High-Energy, World-Class Salesperson looking to close deals & change lives while working for one of the fastest growing companies in the fitness industry? D1 Training is an athletic-based training fitness franchise that is quickly gaining nationwide attention. We help people of all ages accomplish their personal goals on & off the field. Due to our recent growth we are looking to add more A-Players to our team! We Are Looking For a Rockstar Sales Specialist Who... Is always high-energy (even at 5 am & 5 pm) Is great at talking with people and building rapport Wants to be THE CLOSER who takes all sales when in the building Isnt afraid to answer the phone & talk to strangers Isnt afraid of making 100 calls per day Isnt afraid to call a lead within 60 seconds of opting into ads Isnt afraid of following up with leads 30+ times to get them scheduled Is a BIG BELIEVER in overcoming objections Loyal, hard-working, self-starter Always follows through & never misses a deadline Believes that being early = on-time Can wear multiple hats Social media competent (Facebook & Insta) Coachable team player! Job Summary High energy, enthusiastic person to join our Recruiting team. This position involves taking incoming calls, making outgoing calls, booking free trial workouts and consultations, and selling all D1 products and services. MUST BE COMFORTABLE IN A FAST-PACED SALES ENVIRONMENT. Responsibilities • Making outbound calls daily to leads with an emphasis on speed to contact (~100 calls daily), • Nurturing leads through the sales process., • Making sure all client notes and contacts are logged and managed correctly., • Able to prescribe and sell the correct service based on the client's needs/goals.Qualifications, • Must be a high-energy individual., • Must have 1+ years in sales, • Must have 1+ years in a customer service setting ideally in the fitness industry., • Bilingual in English and SpanishD1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: You pick the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches., • The culture of D1 separates us as we are all driven to help those around us., • D1 is passionate about impacting and changing lives.

Job DescriptionSalary: GlassesUSA.com has been disrupting the traditional eyewear industry, becoming the fastest growing and leading online eyewear retailer in the world with millions of customers. Our cutting-edge in-house technologies and data-driven philosophy constantly keep us on the frontline of the global eCommerce B2C industry. We are looking for a Customer Experience & Billing Specialist to assist our customers with all their billing needs. The CX Billing Specialist responsibilities include resolving customer queries, recommending solutions and solving billing inquiries and issues. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. Ultimately, you will help establish our reputation as a company that offers exceptional customer experience during all sales and after-sales procedures. Qualifications: • Two years minimum customer service experience required., • Understanding of how CRM systems work., • Proficiency in the Google Suite and Microsoft Suite., • Excellent communication and problem-solving skills., • Multi-tasking abilities are a must., • Experience handling invoices and billing, • Experience with refunds is a plus, • Experience in customer service/support/sales or a similar role via live chat, phone, and email is a plus., • Familiarity with our industry is a plus., • Experience using help desk software is a plus., • Familiarity with eCommerce and/or Optical Industry is a plus. Responsibilities: • Responding to customer queries in a timely and accurate way via email, phone, live chat, and messaging., • Diagnosing customer billing issues or requests, solving problems, and helping with queries about their order., • Complete tickets based on priority and SLA protocols., • Handling VIP customers - including order creation, refund calculations, ticketing, and resolving customer issues by phone., • Completing daily tasks assigned., • Leading and developing special projects and initiatives., • Other duties as assigned. What were looking for: • An individual with a high attention to detail., • Patience when handling tough cases., • An Individual that is great with numbers and has an analytical mindset., • Great customer service organization - deliver WOW to our customers., • An individual that prioritizes teamwork., • Someone who is dependable and reliable., • Willingness to actively contribute to and lead improvement initiatives. Benefits: • Entitlements to the companys benefits policy, • Paid time off, • Sick days, • Life Insurance, • Disability Coverage, • Referral Program, • Various other benefits via TriNet Job Type: Full-time. On site. College Park, GA (Greater Atlanta Area) Schedule: • Monday-Friday, • Shifts for either 9 AM - 6 PM or 10 AM - 7 PM

Job Description TGI Friday's # 2486 ATL Airport Atrium F-11 Atlanta, GA 30320 404-767-7567 TO GO SPECIALIST Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities • Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered., • Preparing orders and organizing them into bags., • Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered)., • Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction., • Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival., • Packs TOGO and delivery orders and confirm order with guest/driver., • Thank the guest for choosing Fridays and invite them back again., • Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food., • Good Verbal Communication, • High Energy Level, • Customer Service, • Resolving Conflicts, • Teamwork, • Professionalism

Job Description This position can be based out of Momentum's Atlanta, GA office, Alcoa, TN office or the Birmingham, AL office. SUMMARY The Network Account Specialist serves as the customer advocate and is responsible for creating superior customer experience. In this role you will work with customers and business partners to submit orders, escalate tickets, renew contracts & handle general account questions. You will also assist with items on accounts assigned to a Network Account Manager. Ultimately, the Network Account Specialist is the primary contact for our under $1k MRR managed network accounts and is accountable for managing expectations and handling communication with customers & agents for this base of accounts. A successful Network Account Specialist will be able to develop relationships with customers, business partners & co-workers; have a deep understanding of Momentum products; be creative and resourceful to solve problems, and thrive in a fast-paced environment. In addition, a successful Network Account Specialist will use every customer interaction to create an opportunity for additional revenue. Responsibilities: • Handle all tickets that come into the Network Account Management queue for Network accounts. Tickets will vary across different requests: disconnects, new locations/renewals, billing discrepancies, etc., • Understand several versions of the Momentum contract and Universal Terms to be able to explain to customers, • Learn the Momentum products and departmental duties to assist in building relationships to resolve customer related issues., • Proactively contact agents and/or customers assigned to Network Accounts. Build relationships and understanding on partnering for additional Momentum solutions., • Provide communications and follow ups to internal/external contacts within a 24-hour period., • Provide revenue replacement options in effort to retain business., • Work closely with Network Account Managers to understand renewal needs, put together renewal proposals as requested by Network Account Managers. Qualifications: • Ability to manage multiple tasks, • Ability to thrive in a fast-paced environment, • Handles stressful situations well, • Highly motivated and results oriented, • Plans and carries out responsibilities with minimal direction, • Customer service oriented, • Extremely detail oriented, • Works well in a team environment as well, • Must have the ability to use a computer, associated software products (i.e., Microsoft Word, Excel, PowerPoint, and/or Outlook), and the Internet, • Familiarity with Salesforce.com or similar CRM tools is preferred, • Demonstrated history developing relationships with C-level professionals, • Documented experience exceeding sales quotas, • Excellent communication skills including written communication, speaking and presentation development and delivery, • Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular in-office attendance is essential (i.e., is consistently at work and on time). Education Requirements: • A minimum of two years’ experience in the Unified Communications industry is preferred, • A four-year undergraduate degree is preferred

Job Description Jacobs & Co. has been a trusted partner in helping borrowers achieve homeownership for over 9 years. Our team-oriented atmosphere fosters a culture of excellence, focused on delivering exceptional customer experiences. We prioritize being a trusted advisor to clients, tailoring services to meet their unique needs and circumstances. We are seeking a dedicated and experienced Senior Mortgage Servicing Specialist to join our team on-site. The ideal candidate will be responsible for managing and overseeing the mortgage servicing process, ensuring compliance with all regulatory requirements, and providing exceptional customer service to our clients. Job Requirements * Bachelor's degree in Finance, Business Administration, or a related field. * Minimum of 7 years of experience in mortgage servicing or a related field. * Strong knowledge of mortgage servicing regulations and compliance requirements. * Excellent analytical and problem-solving skills. * Proficient in mortgage servicing software and Microsoft Office Suite. * Strong communication and interpersonal skills. * Ability to work on-site and commit to a full-time schedule. Benefits * Competitive salary and performance-based bonuses. * Comprehensive health, dental, and vision insurance. * Retirement savings plan with company match. * Paid time off and holidays. * Professional development opportunities. * Employee wellness programs.

Job Description Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort. SEO and Web Conversion Specialist Overview: As we scale, we're looking for a SEO and Web Conversion Specialist who's passionate about building digital experiences that convert. This is a focused and impactful role for someone who blends analytical skills with hands-on execution and knows how to turn web traffic into qualified pipeline. You will manage and optimize our entire on-site SEO strategy, own CRO testing and performance across the site, and drive improvements to site speed, structure, and UX. You will also help select our SEO and CRO tools, weigh in on our future CMS platform, and play a critical role in upcoming website redesign planning. You will not be expected to write code, but you should be comfortable making meaningful updates directly within a CMS. This is not a developer role, but it is also not a coordinator role. You will be hands on and responsible for executing your own web strategies. This role lives at the intersection of growth and product marketing, ensuring our site not only reflects our brand and messaging but also performs as a true demand engine. You will use SEO and CRO tools to diagnose, test, and improve performance, partnering with content, paid media, and marketing ops to deliver measurable results. If you're passionate about optimizing digital experiences, love running tests and experiments, and have a strong foundation in technical and content-driven SEO, this role is for you. SEO and Web Conversion Specialist Responsibilities: SEO Strategy and Execution • Own end to end on-site SEO strategy, including technical SEO, keyword targeting, and content optimization, • Manage SEO tooling and reporting including GA4, Search Console, and either SEMrush or Ahrefs, • Identify and resolve issues related to crawlability, indexing, performance, and mobile optimization, • Guide content strategy with insights on search intent, keyword opportunities, and page structure, • Ensure all website updates are search friendly and properly structured Website Optimization and CRO • Own CRO strategy across all web properties and drive improvements to lead capture and conversion, • Run A/B tests and behavioral analysis using platforms like VWO, Hotjar, or Google Optimize, • Partner with external developers or agencies to implement site changes based on your strategy, • Monitor Core Web Vitals, site speed, and UX performance, and prioritize enhancements accordingly, • Own performance for key landing pages and ensure they support campaign and paid media goals, • Define and track KPIs for SEO and CRO initiatives that impact lead volume, quality, and conversion Collaboration and Alignment • Partner with Product Marketing and Creative to align site content with messaging and personas, • Collaborate with Growth Marketing to ensure inbound channels and paid traffic convert effectively, • Work alongside Marketing Ops to measure traffic, engagement, and funnel progression, • Guide web decisions during site updates or redesigns with a focus on UX, performance, and growth SEO and Web Conversion Specialist Requirements: • 3 to 6 years of experience in SEO and website optimization, ideally in a B2B SaaS environment, • Hands-on experience managing WordPress or a similar CMS, • Strong working knowledge of GA4, Google Search Console, and either SEMrush or Ahrefs, • Deep understanding of technical SEO including site architecture, page speed, and structured data, • Proven ability to run CRO tests, analyze behavioral data, and improve site performance, • Strong communicator and collaborator with experience leading projects that involve external dev partners, • Ability to execute light front end changes (HTML, CSS, JS familiarity is a plus), • Preferred experience with Unbounce, Marketo, or other marketing automation platforms, • Familiarity with structured data and schema markup, • Previous experience with a website redesign or re-platforming project, • Preferred experience marketing to K–12 or public sector audiences What makes Incident IQ different: • We facilitate whole-person growth where employees can develop personally as well as professionally., • We offer an energetic and collaborative environment; everyone's opinion matters!, • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!, • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description Remote Opportunity Currently seeking Licensed Health Insurance Agents who have experience with Medicare. Permanent Placement and Contract - Hire Opportunities Job Description • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs, • Provide full lifecycle customer service and sales, • Inbound and outbound calls to provide follow up, • Respond to customer inquiries with active listening and empathy and find the best policy, • Upsell by helping customer to upgrade products or services, • Current Health insurance license in the state of Georgia, • Minimum six (6) months sales experience, • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared), • Strong customer service orientation (empathy, compassion and listening skills), • High school diploma or equivalent Identify additional needs customers may have and help them to upgrade products or services Qualifications Current Health insurance license in your state of residence Minimum six (6) months sales experience AHIP certified a plus Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma required Computer savvy LICENSED HEALTHCARE INSURANCE What makes YOU an ideal candidate? .. QUALIFICATIONS: • Health Insurance license must be in good standing; required/verified., • Must reside in the state you are licensedCompany DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Licensed Health Insurance Agent This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am - 2:00 am Mon - Sun. 40 hour work week $21.00 hourly non bilingual $24.00 hourly if bilingual in Spanish Responsibilities You'll be using the knowledge that you bring to the role by helping others with Medicare Excellent customer service with a mostly inbound call model Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Outbound calls to provide follow up when needed. Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Identify additional needs customers may have and help them to upgrade products or services Qualifications Current Health insurance license in your state of residence High speed internet access (>15 mbps) Minimum six (6) months sales experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer savvy Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description RemX Staffing is currently Hiring Licensed Health Agents. You MUST have an active Health insurance license to qualify. For a faster response please email an updated resume to Direct Hire position Location-Remote Pay Rate-$21/hour $24- if bilingual in Spanish Hours- Must have open availability between 6am-2am Monday-Sunday- 40 hour work week Responsibilities: No Cold calls You'll be using the knowledge that you bring to the role by helping others with Medicare The candidate will provide excellent customer service with a mostly inbound call model. The candidate will need to be a team player. Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Outbound calls to provide follow up when needed. Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Identify additional needs customers may have and help them to upgrade products or services MUST HAVE AN ACTIVE HEALTH LICENSE MUST RESIDE IN THE STATE YOU ARE LICENSED IN Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Who We Are Saltbox is on a mission to simplify the hardest parts of running an eCommerce business. Our purpose-built spaces serve as modern headquarters for small to medium-sized businesses in industries like Fashion & Apparel, Health & Beauty, Electronics, and Household Goods. We offer a powerful combination of flexible warehouse suites, offices, and on-site logistics support that empower entrepreneurs to scale with confidence What You'll Do As a Member Specialist, you'll wear many hats—from fulfillment and shipping to member hospitality and building upkeep. This isn't a traditional warehouse job. It's a fast-paced, physical, and member-facing role where you'll help real small business owners thrive every day. Whether you're unloading a container, jumping into a kitting project, or answering a service request, you'll be a vital part of our Elastic Workforce (e-Force), supporting logistics needs and operational excellence in your market. Responsibilities Fulfillment & Logistics Support • Receive, unload, and organize inventory and delivery items., • Pick, pack, and ship orders accurately and efficiently., • Assist with inventory audits, returns processing, and kitting., • Open and close the building following operational checklists., • Maintain cleanliness and readiness across warehouse, kitchen, and shared spaces., • Monitor the delivery dock and ensure smooth handoffs with drivers., • Offer hands-on support with logistics tasks and suite upkeep., • Engage with Members on the floor—answering questions and providing help., • Triage member service requests and escalate when needed. You're energized by variety, motivated to work hard, and love connecting with people. You'll succeed in this role if you're as comfortable lifting a box as you are greeting a member. Key Qualities • Friendly, communicative, and approachable., • Self-motivated and takes initiative., • Detail-oriented with strong follow-through., • Calm under pressure and ready to problem-solve., • Team player who communicates clearly and kindly., • Ability to lift up to 50 lbs (reasonable accommodations provided)., • Comfortable using tools like Slack, Gmail, and MacBooks., • Physical stamina to bend, climb, and move inventory., • Prior experience in logistics, fulfillment, or customer-facing roles is a plus., • Medical, dental, and vision insurance (100% covered for some plans), • 401K plan with options, • Paid holidays, vacation time and paid parental leave, • Company paid Long and short-term disability insurance, • Company-paid life insurance Are you ready to join a team that values your skills and experience? Saltbox is excited to offer an hourly position with a base pay range of $17-$19, depending on your location. We understand that the cost of living varies across different geographic markets, and we want to ensure that our compensation reflects that. If you're interested in learning more about Saltbox, check out our website:

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here.

Job Description Permanent Placement- Hybrid Opportunity UNCAPPED COMMISSION!! Hybrid Property & Casualty/Personal Lines position • Must be a current licensed Producer, • Must have Georgia Resident license, • Must have Property &Casualty or Personal Lines License Training Length: 8 weeks Onsite (no time off during training) Training Schedule: 8:30am-5:00pm GA time Post-Training Schedule: · Evening shifts ending at 8:00pm Monday-Friday and ending at 5:00pm on Saturdays. · There is a 1 in 3 Saturday rotation · Will work a 9-hour Monday shift with a 7-hour shift later in the week Post-Training Location: Remote Work from home (must be available to go onsite for occasional meetings/trainings) Job Description • Quote and sell insurance products, • Advise/consult prospective customers on what is the best coverage, • Offer expert advice on appropriate insurance coverage and options, ensuring prospects receive the best possible guidance based on, • their circumstances., • Use multiple systems to run reports and verify the accuracy of information provided by potential insureds, • regarding their insurance and driving history., • Explain coverage details and payment options to customers, ensuring they fully understand their policies., • Conduct outbound follow-up on unsold internet leads, identifying opportunities to convert them, • into satisfied customers., • Assist existing customers with policy changes and other service needs when customer service is not, • available., • Follow up on underwriting department requests to ensure compliance and improve policy retention., • Attend sales meetings, seminars, and educational activities to stay current with market trends, regulations, Bilingual Spanish Pay Rate: $26.75/hour + uncapped variable compensation plan (average $2,000/mo but could be up to $7,000/mo for top performers) Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description HI Hope you're doing well This is Pankaj from 4P Consulting please see below job description Project Manager 3 Atlanta, GA (Hybrid) Client State of GA 2 resume by 12/30/2024 Candidate MUST be local to Metro Atlanta The IT Project Manager is responsible for the coordination and completion of IT projects, and therefore oversees all aspects of the project using planning, monitoring, and controlling processes. A PM has duties to perform at each phase of a project to maintain schedule timeline, within budget and deliver a quality project. The IT Project Manager must develop, clarify, and manage the scope of the project and prepare reports for upper management regarding the status of each project. PM applies project management knowledge, skills, tools, and techniques in supporting project leads and driving the development and application of project management methodology and culture. Primary Responsibilities Job Responsibilities: • Identifies, tracks, monitors, and communicates project-related issues, scope changes, variance, and contingencies that may arise during the implementation of projects. Facilitates amicable solutions with the appropriate customer, • Easily shifts from one task to another without losing sight of long-term goals., • Understands how the DBHDD’s applications and systems are impacted when implementing changes., • Effectively communicates relevant project information to key stakeholders in a timely and appropriate manner., • Collaborates effectively with people across the agency to accomplish project goals., • Sets high expectations and enforces standards to meet project timelines., • Remains aware of impending deadlines and competing forces that may change priorities and deliverables., • Stays up-to-date on leading edge project management practices., • Documents and communicates information in a detailed and precise manner., • Understands how external changes can impact timelines, deliverables, resources, and budget., • Knows how decisions will impact the customer/user, and develops solutions that have the least risk to the customer., • Keeps project team members informed of events and issues that will impact their work., • Serves as a representative voice of the team; raises concerns to business owners when appropriate., • Incorporates business owners’ and customers’ expectations when prioritizing all initiatives related to a project., • Organizes timely project meetings and involves necessary team members to set and discuss objectives and potential obstacles., • Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration, • Project management and leadership skills for managing projects and the teams involved with them, • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues, • Analytical and problem-solving skills to handle any issues that occur during project completion, • Organization and time management skills to keep projects on track and within budget, • Excellent resource planning and task scheduling skills Qualifications Bachelor's degree in a related field from an accredited college or university AND FIVE years of RECENT relevant project management experience, with a progression in responsibility. 1. 10 years PM experience managing medium to large scale IT projects, 2. Current PMP Certification, 3. At least 3 years IT consulting experience., 4. SCRUM Master and/or Product Owner Experience, 5. Advanced proficiency in System Development Life Cycle AND Agile methodology, 6. Proficient in Microsoft Tools, Microsoft Project, Visio, SharePoint, Outlook, and Azure DevOps, 7. Skilled at conflict resolution, 8. Strong organizational, analytical, and problem-solving skills, 9. Ability to communicate to management, business, and technical personnel Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra +1 205-756-4834

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance RESPONSIBILITIES Greet patients as they arrive at the front desk; determine the reason(s) for patient visits to the center; direct in accordance with office procedures for check-in, scheduling, or walk-in. Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures. Facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed. Assist with registration and scheduling appointments at health fairs, outreach programs, and other offsite events. Coordinates with back-office staff to ensure the timely and efficient flow of patients to the providers; Serves as call center personnel by answering calls, forwarding calls, making reminder calls to patients; and taking messages as appropriate for executive staff; Register and create EHR charts for new patients: assist patients in the completion of necessary forms and consents; review patients intake forms to ensure completeness; Scan patient documents into the EHR system; process inter-office documents and prepare for the clinical department. Communicate with medical professionals and insurance company personnel to expedite patient eligibility into the program and verify patient insurance coverage before patient appointments to determine eligibility. Verify household income information, Medicaid/managed care eligibility, and selection of HCC as a primary care provider, when applicable; Request and record all co-payments, and any monies past due; safeguard cash and checks from collected payments; Assure accurate and timely performance of end-of-day and other processing as required; balance cash and credit card transactions at the end of the day; Prepare new patient packets for next-day clinic; Responsible for ensuring the supply of needed forms and receipt books are on hand; Cleans Lobby, and front waiting area when needed; Perform other duties as assigned. Qualifications: Education High school diploma/GED; two years experience in a medical office or other healthcare setting preferred, customer service experience a must. Experience A minimum of two years experience in a medical office or other healthcare setting is preferred, customer service experience is a must. Knowledge, Skills, and Abilities Requires thorough knowledge of company operations, policies, and procedures; Knowledge of Working knowledge of Microsoft Office Applications: Word, Excel, and Outlook; must have strong data entry skills; Maintains positive behaviors, communications, and other outward expressions regarding HEAL. Maintains positive, constructive, cooperative, and professional working relationships with coworkers Ability to exercise good judgment in evaluating situations and making decisions. Ability to use tact and sensitivity to timing in personal transactions.

Job DescriptionDescription: SUMMARY Once the provider and clinical staff has completed the patient visit, the patient is ready for check out.The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients. General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.ESSENTIAL DUTIES AND RESPONSIBILITIES • Reviews services received by patients, checking to make sure that all services rendered have been recorded correctly, • Enters charges / approves claim creations in the EMR system at Check-Out, • Submits appropriate claims for Real Time Adjudication, • Works “Day End Review” report and designated Tier-based HOLD Claim Worklist(s) on a daily basis, • Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment, • Collect monies owed, to include co-pays, outstanding balances, and time of service collections, • Posts monies and produces a receipt for the patient, • Answers straightforward billing questions, • Reconcile payment batch in EMR systems, • 1+ years of medical office experience, • Intermediate computer skills, • Basic CPT and ICD-10 coding knowledge