Customer Service jobs in Oakland, California - Page 9Create job alerts

Job DescriptionJob Title: Guest Services Specialist Program: Coronado Hotel Reports To: Property Operations Manager Status: Non-exempt, Non-union Wage: $23.70/hour Hours: Monday & Tuesday 3:00 PM -11:00 PM JOB SUMMARY: Guest Services Specialists (GSS) provide culturally appropriate, trauma-informed services to residents of the Coronado Hotel, GSS are frontline responders and are responsible for the daily operations of the building. They support guests’ health, safety, and well-being,and provide supportive counseling, resources, information, outreach, and individual and systemic advocacy. The nature of work requires sustained physical effort involving standing,walking, bending, and stooping. ESSENTIAL JOB FUNCTIONS: ● Support the Community Forward SF (CFSF) mission to promote stabilizaon, hope, and healing for permanent supportive housing residents in San Francisco. ● Work collaboratively with other CFSF employees and outside providers in an integrated team to meet shared goals. ● Ensure that residents are treated with dignity and respect and that their physical, psychological, and emotional needs are adequately met while residing at the facility. ● Monitor and report on health & safety issues (including behavioral health issues) within the building, and provide de-escalation and conflict resolution to residents as needed. Monitor, verify idenfication, and log all visitors to the building to provide privacy and security. ● Maintain visitor log ● Respond effecively in the moment to resident needs and requests. ● Answer incoming phone calls and relay messages to CFSF staff and CH residents.. ● In conjunction with site management, solicit, receive, and respond to resident input and feedback to improve program services. ● Assist in maintaining the cleanliness of the facility. ● Adhere to established policies and procedures. ● Attend trainings and meetings as needed. ● Other related duties as assigned. BACKGROUND & EXPERIENCE: ● High school diploma or G.E.D. ● Previous experience working in affordable housing or lived experience in affordable housing. ● Previous experience working with the unhoused community. ● Ability to work both independently and cooperatively. ● Ability to effecively de-escalate conflict ● Comfort with technology and basic computer proficiency with email, MS Office, and/or G-Suite ● Understanding of homelessness, trauma, domestic/intimate partner violence, substance use disorder and recovery, HIV/AIDS, harm reduction, mental health disorders,neurodiversity, LGBTQIA+ communities, and systems of oppression. ● Ability to work sensitvely with individuals from diverse cultures, languages, abilities, backgrounds, and identities. ● Ability to write and speak effectively. ● CPR and first aid certificaon required within 90 days of hire. ● TB Clearance and proof of COVID-19 vaccination required within 7 days of hire. PREFERRED QUALIFICATIONS: ● Mulcultural, mullingual ● Passion for working with at-risk client populations ● Lived experience with homelessness and/or other systems of oppression ● Strong self-awareness, cultural humility, and commitment to personal praxis. ● Good organizational skills ● Good written and oral communication skills ● Knowledge of San Francisco community resources and neighborhoods PHYSICAL REQUIREMENTS: ● Ability to stand and walk as needed throughout the shift or extended periods of time. ● Ability to liift up to 50 lbs. ● Ability to sit and use a computer, including keyboard and visual display terminal, for extended periods of time. ● Finger, hand, and wrist agility. ● Ability to complete tasks in an environment where interruptions are the norm and background noise is present. ● Ability to move through buildings commonly including stairs, between buildings, and out in the community. Community Forward SF (CFSF) reserves the right to revise job descriptions or work hours as required. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essenal job duties are intended to describe those functions that are primary to the performance of this job. Other job duties include those that are considered secondary to the overall purpose of this position. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this posion will be required to perform any other job-related duties as requested by the supervisor and management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. All jobs are subject to contractfunding availability. CFSF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check utill a conditional job offer is made to you. After making a conditional offer and running a background check, if CFSF is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstance surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by vising the Civil Rights Fair Chance Act webpage. Powered by JazzHR HfnGk1Dig9

Job DescriptionBenefits: • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Paid time off But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • Were keeping it casual. T-shirts and sneakers are where its at!, • Cake discounts. Yummm!, • You dont have to be 18 to work here, so students can join us., • This job is fun. Its literally a piece of cake!, • This is a great place to make new friends!, • Youll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Free food & snacks, • Opportunity for advancement Key Responsibilities • Answer and manage incoming calls, emails, and online reservation requests promptly and professionally., • Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted., • Confirm, modify, and cancel reservations as needed, following restaurant policies., • Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service., • Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue., • Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams., • Provide guests with accurate information about menus, hours, policies, promotions, and events., • Anticipate and resolve guest concerns or scheduling conflicts with professionalism., • Support the front-of-house team during peak hours as needed. Qualifications • Prior experience in a restaurant, hospitality, or customer service role preferred., • Strong communication and interpersonal skills with a warm, welcoming phone manner., • Excellent organizational skills with the ability to multitask in a busy environment., • Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus., • Professional appearance and demeanor., • Flexible schedule, including evenings, weekends, and holidays. Physical Requirements • Ability to remain seated and manage phones/computers for extended periods., • Occasional light lifting (up to 20 lbs).

Job DescriptionThe Opportunity We’ve already landed in some of the most influential organizations on the planet — from nimble startups to Fortune 100 giants. Over 400+ customers trust us to power their contract workflows with our AI Contract Review tool. A subset have also adopted our brand new (and game changing) AI Contract Repository product to centralize, organize and analyze their contracts. But we’re only scratching the surface. Across these organizations lie hundreds of untouched departments, business units, functions and global teams — each one sitting on contracts and legal processes that could be transformed by our products. Additionally, we will be launching additional AI-driven products that can then be sold into this existing base. Customer expansion is a critical driver in our highly ambitious growth goals. With each passing quarter, because we are bringing on so many new customers, this exponentially increases. We need a builder to unlock this massive opportunity.The Mission • Your mission is simple — but not easy:, • Build our expansion motion from scratch, • Be successful at it, • Advise the Ivo leadership team on how to scale this expansion motion, • Execute on scaling the expansion motionWhat You’ll Do, • Go out into our customer world and find and win expansion opportunities., • Experiment - learn what is and isn’t working, iterate, pivot and start to create repeatable motions, • Partner with Account Executives, CSMs, and RevOps to identify whitespace opportunities by function, geography, and business unit., • Partner w/ Marketing to create tailored expansion campaigns and internal enablement materials to help the field sell deeper and wider., • Work hand-in-hand with Product and Marketing to shape new offerings based on customer insight., • Build the analytics to measure expansion potential, pipeline, and revenue impact — and iterate fast., • Develop the strategy, systems, and playbook for expanding adoption of our AI Contract Review and Repository products across existing accounts., • Once proven, help us scale it, through people, processes and systems Why This Role Rocks, • You get to build from zero. There’s no legacy system to fight. You’ll design the motion end-to-end and your fingerprints will be all over how we grow., • You’ll have impact and visibility. Expansion is one of our top strategic priorities so you will work closely with key members of the leadership team to help us design our strategy., • You’ll shape the future. As we launch new products, you’ll help define how we sell innovation into the world’s biggest brands.What You’ll Bring, • A builder’s mindset, • You thrive in white space — seeing opportunity where others see ambiguity,and can turn a blank slate into a repeatable, scalable motion., • Experience selling into complex enterprises (ideally 5+ yrs selling into complex enterprises), • Direct experience with expansion is a bonus. You know how to navigate global, multi-entity organizations, • You’re skilled at mapping org structures, identifying champions, and creating momentum across disconnected teams., • You’ve built or scaled motions that increased product penetration, multi-product adoption, or global footprint within large accounts. Or you've put together new business deals that have included different products across disconnected / decentralized teams / orgs., • Product fluency and credibility., • You’re eager to become an expert in our AI Contract Review and Repository products — and have experience doing compelling demos, tailoring conversations to different audiences, and translating product capabilities into customer outcomes., • Experience across the sales funnel., • Background in SDR or new business roles is a strong plus — you know how to prospect, generate demand, and create pipeline from scratch, not just manage what already exists., • Exceptional cross-functional collaboration., • You work fluidly with Account Executives, CSMs, Marketing, and Product to identify whitespace, coordinate plays, and deliver a unified customer experience., • Customer curiosity and commercial creativity., • You uncover unmet needs, spot patterns across industries and regions, and translate insights into compelling expansion strategies and narratives., • Data-driven judgment., • You can quantify opportunity, build visibility into expansion pipeline and impact, and make smart decisions fast., • Leadership potential., • You can inspire others, build process where none exists, and eventually lead and scale a high-performing team around a shared mission., • Resilience and persistence., • You’re energized by complexity, patient enough to win over large organizations, and relentless about finding paths to “yes.”If you want to build something that scales across the world’s most influential companies, shaping how AI transforms contracting inside the global enterprise, this is your moment. Come build the expansion engine that powers Ivo’s next stage of growth.

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and professional manner; Troubleshoot and resolv

Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collabora

Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain customer information in the company database;

Unifi Services - - Responsibilities: Assists passengers with their baggage pick-up; Assists passengers to resolve issues with their delayed, lost, or damaged items; Utilizes computer software to track and catalog luggage; Handles customer interaction with class in an efficient, effective, and profe

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

Enterprise - JobID: 548235 [Reservation Agent / Front Desk] As a Customer Service Rep at Enterprise, you'll: Take incoming calls- reservations, rate quotes, questions, etc; Provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscellaneous calls a

PrideStaff - 574409 [Customer Service Representative] As a Customer Service Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product and

Mohawk Industries - - Responsibilities: Servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions; Process sales orders and resolve customer product or service issues; Provide customer account management including order entry, order inquiry, pro

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Our mission is to help our partners perform at their peak with reliable equipment and exceptional

Responsibilities include helping with customers, providing excellent customer service, copying, binding, faxing, pricing, end of day cleaning. Are you a creative problem-solver who enjoys helping customers? Copy Central is looking for a Print and Quick Design team member to join our friendly team in

The Customer Service Representative is responsible for providing exceptional customer service to customers. The Customer Service Representative will work closely with other departments within the organization to ensure that customer service goals and objectives are met. Strong customer service skill

If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Data entry clerks come from all different backgrounds including, data entry, telemar

The Customer Service Claims Processor is focused on providing customer service via call handling to participants, beneficiaries, union locals and providers regarding eligibility, benefits and claims status in conjunction with claims processing as business needs dictate. Provides written, verbal or f

Provide great customer service. Customer Service Representative. At Fiesta Auto Insurance G&P, we believe in growth both for our customers and our team.

California Check Cashing Stores provide quick and easy check cashing services for our customers including short term money services such as Money Orders, Tax Prep Help, Western Union, Bill Pay Services and Green Dot Visa Debit Cards throughout our many retail locations across the state. As a Custome

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

Converses or corresponds with customers/representatives and other company personnel such as billing, credit, sales, service, or shipping staff to obtain facts regarding customer inquiries and service needs. Ensure excellent service standards respond efficiently to customer inquiries and maintain hig

We are searching for qualified customer service reps with personality and people skills. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

The Customer Service Representative is responsible for providing exceptional customer service to customers. The Customer Service Representative will work closely with other departments within the organization to ensure that customer service goals and objectives are met. Strong customer service skill

R+L Carriers is seeking a Customer Service Representative to work at our Oakland, CA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer ret