Customer Service Representative
28 days ago
Littleton
Job DescriptionSalary: $20.00 - $25.00 per hour Customer Service Representative Job Description Rock Plumbing, Heating and Air Conditioning is currently looking to hire CONFIDENT FRIENDLY Customer Service Representatives to join our Team. This is a full-time position, working as part of our dynamic team interacting with customers providing information regarding our services and products. Responsibilities for the Customer Service Representative • Professionally answering the phone, backup dispatch and call customers if needed., • Keep records of customer interactions or transactions, recording details of inquiries, complaints, comments as well as actions taken., • Check to ensure that appropriate changes were made according to each customers situation., • Confer with customers by telephone to provide information about products or services, take and enter orders, handle accounts, and schedule services., • Work closely with sales, administration, and various departments to help the team complete jobs on time., • Participate actively in all formal exercises and on-the-job training., • Complete all paperwork requiring intermediate/strong computer skills including MS Word, Excel, PowerPoint and other applications., • Perform other job duties as assigned., • Excellent customer service, punctuality, and professionalism., • Highly organized with exceptional follow-through abilities., • Strong verbal and written communications, • Quick learner and you enjoy learning/working with various programs and departments., • Must be able to pass a drug test and background check. Qualifications: • Friendly, outgoing., • Upbeat, professional, and enjoys helping people., • Genuine empathy toward customer's problems., • Able to multitask, prioritize, and manage time efficiently., • A willingness to help in all areas within the department...Team Player., • Detail oriented., • Able to process high volumes of work with accuracy., • Pass a pre-employment drug screen and criminal background check. Salary for the Customer Service Representative • Commensurate with experience, starting at $20.00 -$25.00 per hour. Benefits for the Customer Service Representative • Top-pay, • Incentives, • Employee Recognition Program, • Benefits to include., • Medical, • Dental, • Vision, • Paid Vacation, • 401k with company matching., • Opportunities to learn and advance your career., • A fun, family-oriented workplace where we want our awesome employees to be happy in a culture where you are valued. Send us your resume for theCustomer Service Representativeposition today! Job Type: Full-time Salary: $20.00 - $25.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 8-hour shift, • No nights Weekly day range: • Tuesday through Saturday Ability to commute/relocate: • Littleton, CO: Reliably commute or planning to relocate before starting work (Required) Education: • High school or equivalent (Preferred) Experience: • Customer Service: 1 year (Preferred)