Customer Service/Fleet Generalist
25 days ago
Cairo
Job DescriptionCustomer Service / Fleet Generalist Cairo, GA l $16.00 / HourWe are looking for a detail oriented and highly organized Customer Service / Fleet Generalist. In this role, you will support daily operations within the fleet and customer service departments. This role is responsible for communicating with drivers, customers, and brokers, while ensuring smooth coordination of freight processing. Responsibilities • Answering phones from drivers and customers, • Relaying information to dispatch and customer service, • Tracking and tracing freight, • Responding to customers and brokers through email or phone calls, • Order entry through EDI and manual entry, • Other duties as assigned Requirements, • Previous transportation / logistics knowledge is a plus, • High School Diploma or GED, • Ability to lift 15lbs, • Clean criminal background check, • Strong organizational and multitasking abilities, • Excellent communication and interpersonal skills, • Proficiency in using computer systems and software