Guest Experience Team Member
20 days ago
Cartersville
Job Description LakePoint Sports Position Description TITLE: Guest Experience Team Member DEPT/LOCATION: Administration / LakePoint Sports, Greater Atlanta REPORTS TO: Director of Operations DIRECT REPORTS: None STAUS Part-Time, Non-Exempt DATE (last revision): January 22nd, 2026 Summary and Attributes: LakePoint is seeking individuals who want to play a key role in providing an excellent guest experience throughout Food & Beverage, Operations, and Facilities. Team Members will have the opportunity to grow and develop their skillset through their advancement within our Guest Experience Team. This is an excellent opportunity to share your expertise, while learning more about a growing and exciting sports and entertainment organization that values your initiative, creativity, and dedication. Successful candidates will be able to demonstrate a strong commitment to teamwork, guest experience, and represent LakePoint’s ethical principles. Duties and Responsibilities: Sales Associate, Gate Attendant, Parking Attendant, Event Set Up, Food Runner, Janitorial Attendant, Facilities Janitorial, Cook, Court Attendant, and Field Maintenance. • Maintain premium guest experience., • Greet guests and complete transactions of ticketing or food orders, • Ensuring each guests’ transaction are timely, accurate, and efficient, • Manage the register, including all credit card and cash operations, • Cooking guest orders according to food health and safety standards, • Proper storage and retrieval of food products, • Sanitizing and cleaning of workstations, utensils, and facility, • Responsibilities include performing day-to-day operations activities, • Operate small to medium grounds crew equipment, rake, shovel, leaf blower, weed eater, pressure washing machine, etc., • Cleaning debris from grounds including but not limited to fields, courts, athlete/guest seating, parking lots, and pre-event areas., • Assisting with event set up and break down for events, • Assisting with tenant and vendor coordination, • Follow verbal and written instructions from superiors and ensures the timely and quality completion of those assigned tasks., • Ensure that company policies are enforced. Participate in company safety initiatives and develop robust action plans to address safety issues in the area of responsibility., • Professionally handle emergency situations and make sound judgment decisions., • Assist Guest Experience Supervisors and Managers, in day-to-day operations, • Assisting other team members when needed Qualifications: • Must be able to work weekdays, weekends, and holidays as needed., • Must have a valid Georgia Driver’s License., • Must be able to follow all policies and procedures., • Excellent mathematical, multitasking, and computer skills, • Able to prioritize, and manage time efficiently, • Must possess a positive attitude and reflection of our CHAMPIONS values Education: Not Applicable Experience: Not Applicable Work Environment: Work areas may be in outdoor or inside facilities, meaning weather elements may affect surroundings. Most work takes place in an outdoor setting in a variety of weather conditions while standing, walking, bending, and lifting for long periods of time. Employees may operate a variety of small and medium equipment on a regular basis. NAME: SIGNATURE: DATE: LakePoint is an equal opportunity employer. It is LakePoint’s policy to not discriminate against any employee or any applicant for employment because of age, race, religion, color, gender, handicap, sex, disability, sexual orientation, past or present military service, or national origin. Page Break