Intake Specialist (Baton Rouge)
20 hours ago
Baton Rouge
Position: Intake Specialist Location: Baton Rouge, LA (Onsite) Pay: 45-50k Benefits: Eligible for health, dental, vision, 401k. We are seeking a dependable, detail-oriented Intake Specialist to join a small, collaborative legal office. This is an excellent opportunity for someone early in their career or with a few years of experience in a legal, administrative, or client-facing role. Training is provided, and we welcome candidates eager to grow in a professional services environment. What You’ll Do • Serve as the first point of contact for incoming calls and client inquiries, • Communicate with potential clients, gathering and documenting key information, • Route calls and messages appropriately and efficiently, • Greet clients and visitors, ensuring a welcoming and professional experience, • Provide general administrative and receptionist support, • Maintain organized records and assist with intake-related documentation, • 2–3 years of experience in a legal, administrative, receptionist, or client-facing role (preferred), • Strong communication skills with a warm, professional demeanor, • High level of dependability, integrity, and attention to detail, • Ability to multitask and stay organized in a fast-paced environment, • Proficiency in Microsoft Office (Word, Outlook, Excel), • Experience with case management systems is a plus, not required, • Exposure to personal injury or legal case intake is a plus, • Professional presence and polished communication style, • Ability to handle sensitive information with confidentiality, • High energy and a client-first mindset