Account Manager (DK)
hace 1 año
Baton Rouge
Job DescriptionDescription: • Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships., • Manage implementation process for new employer clients within assigned brokers’ block., • Train new group administrators on chosen GIS Connect enrollment platform., • Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction., • Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships. Requirements: Required, Knowledge, Skills and Abilities: • Must be able to work in a fast-paced environment., • The ideal candidate will be comfortable with all methods of communication: in person, phone and email., • Must have the ability to learn quickly., • The candidate has a sense of urgency and takes pride in their work., • Must be comfortable in a team environment., • Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely., • Insurance carrier or broker experience is not required but preferred, • Self-motivated and goal oriented, • Strong organizational, time management and follow-through skills, • Highly proficient in the basics of Microsoft Excel and Word, • Excellent communication skills both written and verbal, • Undergraduate degree (Preferred, but not required), • Desire and ability to continually learn new products and services and processes, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.