Customer Service jobs in Kent, Washington - Page 3Create job alerts

Job Description Darwin’s Natural Pet Products is seeking a Customer Service Representative to deliver above and beyond customer service to all Darwin’s Customers, Vendors, and Teammates. As the “Voice” of Darwin’s, CSRs respond to Customer Inquiries via phone and email. Must be adept at navigating multiple databases, proficient and knowledgeable of products, menu consultation, order process, website, and business logistics. Qualifications & Experience: • High School Diploma and training or college coursework, with one to three years Customer Service experience, or equivalent amount of education and experience., • Professional language skills: ability to communicate clearly both orally and in writing., • Strong computer skills, keyboard skills, and previous experience with Customer Database., • Ability to keep accurate records, document conversations, and actions with strong attention to detail., • Good Math skills: able to accurately compute credits and refunds as well as pet feeding calculations., • Strong work ethic, both independently and within a team., • Ability to be diplomatic, and to deal with many types of people., • Ability to maintain composure under pressure., • Ability to change between tasks with dexterity and accuracy., • Ability to accept responsibility and direction, and to deliver on deadlines., • Complete job duties, special projects, and departmental assignments within the allotted time frame., • Ability to lift 50 lbs for warehouse pick up. Duties and Responsibilities: • Answer Customer questions and provide accurate information regarding Darwin’s Subscription Service and product offers., • Prioritize customer phone calls and emails., • Provide menu consultation for prospects, members, and their pets., • Resolve Customer issues and de-escalate., • Adhere to daily/weekly/monthly work schedule for phone, on queue, break, and lunch periods, while being flexible to change as objectives of the department dictate., • Perform warehouse pick-up, • Organize and prioritize personal workload to meet department objectives and standard of service expectations., • Complete standard assignments and special projects efficiently and in a timely manner with limited supervision., • Increase personal knowledge base as it pertains to Darwin’s Products and Services. Training: • Two weeks of Darwin’s manual training., • Hybrid position offered after 60 days of hire (depending on training). #hc222537

Job DescriptionBenefits: • Bonus based on performance, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus Job Summary: The licensed customer service manager is accountable for leading and managing the customer service team to deliver exceptional service and support to clients. This role involves developing customer service policies, training staff, handling complex customer issues, and ensuring compliance with industry regulations. The manager will work closely with other departments to improve overall customer satisfaction and retention. Key Responsibilities: • Team Leadership and Development:, • Recruit, train, and mentor customer service representatives., • Conduct regular performance evaluations and provide feedback., • Foster a positive and productive work environment., • Customer Service Operations:, • Develop and implement customer service policies and procedures., • Monitor and analyze customer service metrics to ensure goals are met., • Handle escalated customer issues and complaints in a timely manner., • Quality Assurance:, • Ensure customer service interactions are aligned with company standards and regulatory requirements., • Regularly review and update training materials and operational procedures., • Conduct quality assurance audits and implement corrective actions as needed., • Customer Relationship Management:, • Build and maintain strong relationships with key clients., • Gather customer feedback and work with other departments to implement improvements., • Develop strategies to enhance customer satisfaction and loyalty., • Compliance and Reporting:, • Ensure the team adheres to industry regulations and company policies., • Prepare and present regular reports on customer service performance to senior management., • Maintain accurate records of customer interactions and transactions., • Collaboration and Communication:, • Work closely with sales, marketing, and product development teams to address customer needs and concerns., • Facilitate regular team meetings to communicate updates and gather feedback., • Serve as a liaison between the customer service team and other departments.Qualifications:, • Education:, • Bachelors degree in business administration, management, or a related field preferred., • Licensing:, • Industry-specific license or certification may be required (e.g., insurance, financial services)., • Additional certifications in customer service management (e.g., Certified Customer Service Manager (CCSM)) are a plus., • Experience:, • Previous experience in customer service, with at least 2-5 years in a supervisory or managerial role., • Experience in the specific industry (e.g., insurance, finance, healthcare) is preferred., • Skills:, • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Proficiency in customer service software and CRM systems., • Analytical skills to assess performance metrics and identify improvement areas., • Personal Attributes:, • High level of integrity and ethical standards., • Problem-solving and conflict resolution skills., • Ability to work under pressure and handle challenging situations.Working Conditions:, • Primarily office-based with standard business hours., • Occasional travel may be required for training, meetings, or client visits., • Flexibility to work extended hours during peak times or for urgent matters.Compensation:, • Competitive hourly rate with potential bonuses based on performance, travel incentives, and quarterly bonuses., • Benefits may include health insurance, retirement plans, and professional development opportunities.By effectively managing the customer service team and ensuring high standards of service, a licensed customer service manager plays a crucial role in maintaining customer satisfaction and fostering long-term client relationships.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Training & development Full-Time | MondayFriday, I 8:30 a.m.- 5:00 p.m. FASTSIGNS Kent is looking for a high-energy, people-loving Sign Sales + Project Manager to join our awesome team! If you thrive in a fast-paced environment, love helping businesses solve problems, and enjoy juggling multiple projects at once, youll fit right in here. We are looking for a happy, easy-going, positive thinking, fun-loving and grateful person to join our thriving store. This role is a mix of inside sales, customer relationships, and project managementyoull be the friendly face (and voice) guiding our customers from idea to installation, total comprehensive solutions. Every day is different, the team is fun and supportive, and the wins are shared together. This is not a graphic design position. What Youll Do (Your Day-to-Day) • Be the first point of contact for walk-in, phone, and email customersbringing great energy and a helpful, can-do attitude, • Have fun and learn something new every day, • Act as an inside sales partner by uncovering customer needs, recommending signage solutions, and helping close projects, • Prepare estimates, create work orders, and manage multiple projects from start to finish, • Use HubSpot CRM to track customer conversations, follow-ups, and opportunities (well train you!), • Coordinate closely with production and install teams to ensure projects are accurate, high-quality, and delivered on time, • Build long-term relationships with local businesses, contractors, and organizations through proactive, friendly communication What Were Looking For • 23 years of customer service, inside sales, counter sales, or sign/print industry experience (preferred, not required). We are looking to hire someone with GREAT ENERGY! We can train the rest, but experience is a plus!, • Big positive energy, strong people skills with a fun, friendly, outgoing, positive team-first mindset, • Comfortable asking questions, recommending solutions, and helping customers move forward with projects. Comfortable pickup up the phone and keeping projects moving along! We ARE FASTSigns after all!, • Organized, detail-oriented, and able to juggle multiple projects without getting overwhelmed, • Tech-comfortable and open to learning new systems (AI, CRM, estimating tools, etc.), • Reliable, adaptable, and excited about growing in a long-term role Why Youll Love It Here • Fun, supportive, high-energy team environment, • Work thats creative, hands-on, and never boring, • Competitive pay, • Paid Time Off (PTO), • Health & dental insurance, • Sales bonuses, • Ongoing training and real opportunities to grow your career To help us make sure this role is a great fit for you: • We are located near IKEA in North Kent. Do you live within 10 miles of our store? Dissatisfaction with the commute from other areas is often cited as a reason team members move on and we want you to be satisfied!, • Yes NoIf youre looking for a full-time, weekday role with great people, good vibes, and real growth potential, wed love to meet you. Apply today to join the FASTSIGNS Kent team!

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

As a customer service representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Responsibilities.

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner. May

Join OBE As a Customer Service Representative. We're looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team. In this role, you'll be a vital part of our Customer Service Department, ensuring every client inter

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Bilingual Insurance Agent (Sales, Customer Service). Build Relationships: Connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions. Drive Growth: Solicit new business while maintaining strong relationships with curr

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. We're looking for enthu

Company match (after 1 year of service). You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth.

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Our mission is to help our partners perform at their peak with reliable equipment and exceptional

We are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR's greet customers, answer phones, take orders and prepare pizza while providing excellent customer service. Ability to communicate verbally with customers and co-workers to process orders both over

Kent, Washington, United States.Responsible for preparing the donor, donor area and equipment for the pheresis process.Prepares the autopheresis machine for the pheresis process.Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.Disc

Sales or customer service experience. Insurance Agent (Sales, Customer Service). Ability to build relationships with sales customers.

Provide customer service, assuring customers are satisfied and will return for additional business. A Penske Customer Service Coordinator for our Tacoma branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop wor

The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Computer skills, including MS Office/Exce

We are looking for a dependable and customer-focused direct hire to support daily operations through excellent service, accurate order handling, and hands-on warehouse work. Provide outstanding customer service in person and over the phone. Strong customer service and communication skills.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Assesses customer need for additional products/services. Answers questions and provides c

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. The Customer Service/Sales position types may include Appliance Sales Associate - $21. Customer Service Associate- $20.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Responsibilities:.

As a Customer Service Assistant, you are an integral part of how smoothly Tacoma Community College's Campus Safety operates. A Customer Service Assistant is a valuable resource for members of our campus community who come into contact with you while issuing college identification cards, parking perm

Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty. As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will

Customer Service Representative.

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing o