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A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service., • Establishes clear expectations for balancing in-store customer service and completing online orders., • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers., • Seeks awareness of relevant competitors and industry trends., • Ensures an effective and efficient response to customer questions, requests, and/or concerns., • Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers., • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale., • Maintains Team Member safety and security standards., • Ensures compliance with relevant regulatory rules and standards., • Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover., • Maintains cleanliness of workspaces including staging area and coolers., • Maintains security of equipment, e.g., MSRs, phones, currency counters., • Proactively identifies process improvement opportunities., • Ability to perform task management, balancing dynamic customer flows., • Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance)., • Excellent interpersonal, motivational, team building and customer relationship skills., • Capable of teaching others in a positive and constructive manner., • Must be able to lift 50 lbs., • In an 8-hour workday: standing/walking 6-8 hours., • Hand use: Single grasping, fine manipulation, pushing and pulling., • Work requires the following motions: bending, twisting, squatting, and reaching, • Exposure to FDA approved cleaning chemicals, • Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit, • Ability to work in a wet and cold environment., • Ability to work a flexible schedule including nights, weekends, and holidays as needed. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Hempstead, NY-11551

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Claim your career growth as a Claims Service Specialist at GEICO’s Melville, NY office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk! Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%! Qualifications & Skill: • Candidate must have the ability to commute to our Melville NY location., • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction, • Solid computer multitasking skills, • Ability to work comfortably and grow in a fast-paced, high-volume call center environment, • Minimum of high school diploma or equivalent, • Eagerness to explore new skills and openness to different career paths #geico200 Annual Salary $23.91 - $37.65 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being., • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance., • Access to additional benefits like mental healthcare as well as fertility and adoption assistance., • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00 annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Salary: Salary: $21.88 per hour/ $44,075.00 annually This is an in-office position Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills: • Candidates must have the ability to commute to our Melville NY location., • 12+ months of contact center or customer facing service experience required (preferred), • Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction, • Ability to work and grow in a fast-paced, high-volume call center environment, • Willingness to learn new skills and ability to adjust to changes quickly, • Open to feedback to support your performance and development, • Solid computer and multi-tasking skills, • Minimum of high school diploma or equivalent Education/Certifications: • A bachelor’s degree or higher (preferred), • Active Personal Lines or P&C license (preferred) #geico600 Annual Salary $21.88 - $34.60 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being., • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance., • Access to additional benefits like mental healthcare as well as fertility and adoption assistance., • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49 per hour

Senior Manager, Customer Experience Part-Time (West Coast Preferred) 2 hours per day We're seeking a highly structured, data-driven Senior Manager, Customer Experience to take full ownership of our customer support function. This role requires someone experienced in managing in-house teams (not BPO), building processes, and setting clear performance metrics. You will oversee daily operations, monitor call/ticket quality for at least two hours per day, and ensure consistent closure of customer inquiries. The ideal candidate excels in creating processes, coaching team members, and transforming a reactive team into a high-performing, independently operating unit. Responsibilities • Establish KPIs, performance dashboards, and reporting rhythms, • Monitor daily calls and tickets for quality, accuracy, and timely closure, • Create and maintain SOPs for all customer service workflows, • Coach and train team members to build independence and consistency, • Identify gaps in performance and implement corrective actions, • Partner with cross-functional teams to resolve recurring issues, • Ensure overall customer satisfaction and reduce ticket volume through process improvement Qualifications • 5+ years of customer service leadership, managing in-house teams, • Proven experience creating structure, SOPs, and performance metrics, • Strong analytical skills; comfortable with dashboards and KPI reporting, • Hands-on approach to monitoring call/ticket quality, • Track record of improving team performance and accountability, • Excellent communication and coaching abilities, • Experience in a fast-paced, high-growth environment preferred, • West Coast based or able to work early mornings PST

Job Title: Account Manager Industry: Landscaping / Commercial Services Pay: $60,000-$90,000 (DOE) Location: Oceanside, NY Job Description: We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You’ll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams. Key Responsibilities: • Serve as the main point of contact for assigned client accounts., • Conduct regular site visits to monitor service quality and client satisfaction., • Identify opportunities for enhancement projects and develop proposals., • Resolve client issues and address concerns proactively., • Partner with Operations and Branch leadership to ensure service expectations are met., • Monitor account renewals, financial performance, and profitability., • Support hiring, training, and coaching of field crews., • Ensure compliance with all safety regulations and branch policies., • Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry., • Associate’s degree in business or related field, or equivalent work experience., • Strong client relationship management and communication skills., • Proven ability to lead, coach, and develop teams., • Proficiency with MS Office and CRM systems., • Valid driver’s license, • Background and MVR checks required Additional Details: • Reports To: Branch Manager, • Type: Full-time, On-site, • Schedule: 40 hours/week, standard business hours, • Start Date: Typically within 2–3 weeks. Perks: • Company vehicle option (fuel and insurance covered; $45/week deduction for personal use), • Opportunity to manage and grow accounts within a leading landscaping organization, • Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision): • PTO / Paid Time Off, • Health, Dental, and Vision coverage, • 401(k) retirement plan, • Employee stock purchase plan, • Health & wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

Talent International is partnering with a rapidly growing healthcare SaaS company that’s looking for their next Account Manager to strengthen client relationships and drive expansion. Location: Hybrid in NYC (3 days onsite / 2 remote) Compensation: $100K base + $140K OTE Responsibilities • Grow and expand relationships within an existing customer base, • Identify upsell and cross-sell opportunities to drive revenue, • Ensure clients continue to see strong value in the platform, • Deliver exceptional customer experiences through trusted partnerships, • Lead discovery and demo calls Qualifications • 2+ years in a client-facing sales or account management role, • Strong communication and presentation skills, • Proven success in revenue growth through retention and upsells, • Experience selling into complex or non-technical customer environments (healthcare tech a plus), • Experience delivering product demos or presenting solutions to clients Interested? Reach out to or apply directly!

Job Title: Customer Service Representative Location: New York, NY 10004 Duration: 02+ Months Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends., • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support., • Assisting members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment etc., • Assist members with PCP selection as well as locating providers and vendor within plan’s network., • Providing end to end customer support to drive customer satisfaction and improve customer experience., • Interfacing with internal and external stakeholders to ensure complete resolution.

Print Project Manager/Customer Service VSEEN New York, New York, United States (On-site) Job Description: · Handle print and specialty projects from inception (original request) through quoting, questions, being awarded the job, proofing, production, and satisfactory receival of the job · Establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for interaction and ensuring that all customer requirements are completely met. · Manage telephone calls professionally, efficiently and with good communication skills. · Work as a sales liaison in order to generate revenue · Receive specs and administer price quotes within 24-48 hours of receipt of request · Recommend or guide clients within the specs of the project · Negotiate with client on pricing, timing and all deliverables clearly and concisely. · Serve as the primary internal representative of our organization and convey to the customer a sense of expertise in our printing services and capabilities. · Communicate effectively with Management, Sales, and Production by informing and updating them regularly to ensure that sales and customer objectives are met. · Work with all departments to ensure the clients receive the smoothest process possible from inquiry to payment · Use established systems in order for accurate reporting on quotes, jobs won/lost, errors, etc. · Follow established systems and procedures. Qualifications/Skills: · Knowledge of the digital print and offset print process and print buying skills (5 years) · Graphic Design knowledge and familiarity of Adobe Suites a plus · Organized · Time Management Skills · Prioritization Skills · Communication Skills – verbal and written · Ability to take direction from management · Compliance with all processes · Escalation Skills · Negotiating Skills · The ability to maintain a cool, calm demeanor under pressure situations · Must be able to work both autonomously and in a team environment **Purchasing and vendor process negotiating a plus

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities • Communicate with customers via phone, email and live chat, • Provide knowledgeable answers to questions about product, pricing and availability, • Work with internal departments to meet customer's needs, • Data entry in various platforms Qualifications • At least 1 - 3 years' of relevant work experience, • Excellent phone etiquette and excellent verbal, written, and interpersonal skills, • Ability to multi-task, organize, and prioritize work, • Sports interest and knowledge

Job Title : Call Center Representative Duration : 2+ months contract (Possible Extensions) Location : New York 10004 Education : High school Shift Details : M 8 am to 5 pm Job Description: · Call Centre AND Payroll Timekeeping experience in call centre environment required · Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. ·Two (2) years of experience and Bilingual

Customer Experience Operations Manager Location: New York, NY (On-site) Department: Customer Experience / Operations / Product Reports To: COO / Head of Operations Company Description Swish Breaks is the fastest-growing sports entertainment and live shopping company built by a team of passionate sports enthusiasts. With 80+ employees and over 90,000 orders fulfilled each month, we’re redefining the sports collectibles experience through live-streamed entertainment, world-class ops, and an incredible customer community. As we scale, we are investing heavily into the customer experience side of the business — developing better systems, tighter feedback loops, new tools, and an elite support operation that matches the pace of our growth. Role Description We are seeking a Customer Experience Operations Manager to build, own, and scale Swish Breaks’ customer experience function from the ground up. This is a foundational, highly cross-functional role — you will work closely with Operations, Product, Engineering, and Leadership to design the full end-to-end customer journey across support, issue resolution, product improvement, and overall experience. You will be the first dedicated leader in this function, responsible for building the systems, structure, and processes that enable Swish Breaks to deliver the best customer experience in the live shopping industry. As the function scales, you will also have the opportunity to build and lead a small team (1–2 people initially). This role is on-site in New York, NY. Key Responsibilities Customer Experience Strategy & Ownership • Build the full customer support and success strategy from scratch, • Own the design of end-to-end customer workflows, from ticket handling to escalations, • Create systems and processes that ensure consistently high customer satisfaction, • Work daily with the Operations team to identify root causes of issues and eliminate friction, • Partner closely with Product & Engineering to design tools, features, and improvements based on customer feedback, • Translate customer pain points into actionable insights for senior leadership, • Select and implement support tools, ticketing systems, macros, automations, and reporting frameworks, • Develop internal documentation, knowledge bases, and standard operating procedures, • Personally handle top-tier issues, escalations, and unique customer situations, • Improve issue resolution speed and accuracy through structured processes, • Potential to hire and manage 1–2 customer support specialists as demand grows, • Train, coach, and develop team members to uphold Swish-level service standards Qualifications Required • 3–7+ years of experience in customer success, customer support, or CX operations, • Experience building processes, systems, or CX infrastructure from scratch, • Strong operational mindset with the ability to design scalable workflows, • Excellent written and verbal communication skills, • Empathetic, customer-obsessed, and solutions-oriented, • Experience working cross-functionally with Product, Engineering, and Operations, • Ability to thrive in a fast-paced, ambiguous, rapidly evolving environment, • Experience in e-commerce, live shopping, marketplaces, or high-volume support environments, • Prior experience selecting or implementing CX tools (Zendesk, Gorgias, Intercom, etc.), • Startup or early-stage company experience Compensation Salary range: $70,000 – $110,000, depending on experience. What We Offer • Opportunity to build an entire customer experience function from the ground up, • A dynamic, energetic environment in a rapidly growing sports entertainment company, • Collaboration with senior leadership and cross-functional teams, • Room for future team-building and leadership expansion, • Competitive compensation and growth opportunities, • Competitive benefits offerings

Hybrid Job Title: Telephone Operator - Clerk Page Location: NYC, NY 10065 Shift: 2 pm – 10 pm shift. 5 days per week, 2 days off will vary. Job Summary: • Operates Attendant, Page, and Answering Service consoles., • Performs job-related clerical duties. Telephone Operations: • Operate the Amcom PC operator workstation to receive, direct, and place internal and external calls according to policy., • Provide quality telephone operator coverage utilizing all the features of the AMCOM Call Center application., • Provide page support in a timely and accurate manner. Page System Support: • Operate the radio page system according to FCC regulations., • Program Zetron paging system changes as necessary., • Provide quality customer service for page system users., • Assist with Zetron testing, pager configuration/troubleshooting, and database updating, as needed. Emergency Support: • Perform all duties for medical and surgical emergencies in conformity with emergency policies and procedures., • Respond to all emergency calls, such as: Medical Emergency, Fire (manually count bells), Bomb Threats, and other disasters., • Follow procedures as documented in departmental procedures and follow up on all calls., • Provide emergency response and notification services following documented notification procedures, including following escalation processes as required., • Follow all required documentation and notification instructions. On Call Schedule Maintenance: • Receive on call schedules from departments and enter into the computerized Amcom system for use by evening, night, and weekend staff., • Provide transcription service for on call schedules in a timely and accurate manner. Answering Service: • Provide transcription service for doctor’s answering service information in a timely and quality fashion. Administrative and Clerical Support: • Prepare telephone toll and message unit charge tickets for each call placed for department individuals., • Change batteries on page units as necessary., • Transmit Telex messages and distribute incoming messages to appropriate departments., • Assist with financial management, inventory management, message delivery, and related ancillary clerical or operational tasks as needed. Problem Management: • Provide support, following documented processes, for all telecommunication-related and possibly miscellaneous trouble calls that are received. Required Skills & Experience: • Client will allow any amount of experience. If there is none, this should be escalated. Required Education: • HS Diploma/GED.

Home Care Intake Coordinator | Brooklyn, NY | Full Benefits + Growth Potential Join a well-established home care agency serving all five boroughs, recognized for its steady growth over the past decade and its collaborative, supportive leadership team. We’re seeking an experienced and personable Home Care Intake Coordinator who combines attention to detail with a genuine ability to connect with people. This is an opportunity for someone who thrives in a fast-paced, professional environment and takes pride in turning every referral into a positive experience for patients and families. What You’ll Do • Manage incoming referrals from intake through start of care, ensuring accuracy, timeliness, and compliance., • Engage patients and families with warmth and professionalism—clearly explaining services, addressing concerns, and building confidence in the care being provided., • Verify insurance eligibility and obtain authorizations efficiently., • Review all documentation for completeness and accuracy., • Collaborate with clinical, scheduling, and support teams to coordinate smooth admissions., • Experience in a medical office or home care intake department (required)., • Strong background in insurance verification and authorizations (required)., • Prior CHHA or LHCSA experience (preferred)., • Excellent communication and relationship-building skills — the ability to engage patients, families, and referral partners with empathy and professionalism., • Comprehensive Health, Dental, and Vision Insurance, • Paid Time Off and Holidays, • Supportive leadership that values collaboration and professional growth, • Long-term stability with an agency that continues to expand thoughtfully This search is managed by Elite Connect, a healthcare recruitment firm connecting top professionals with pre-vetted organizations that share their values and growth goals. With over a decade of healthcare hiring expertise, we match you with companies that recognize and support your success. If you’re detail-oriented, personable, and ready to grow with a respected home care agency where connection and care go hand in hand — apply today!

Company Description Founded in 2010 in Brooklyn, NY, +MEDRITE is one of the fastest-growing healthcare organizations in the country. We offer a convenient alternative to hectic emergency rooms and long appointments with primary care physicians. Our neighborhood urgent care centers and home service provide expertise in testing and vaccinations, injury, illness, wound care, pediatrics, orthopedics, x-rays, and more. With no need for referrals or appointments, we deliver a first-class experience and personalized doctor-patient relationships, promising efficiency and quality care for people of all ages. Role Description This is a full-time, on-site role for a Healthcare Account Manager based in New York, NY. The Healthcare Account Manager will be responsible for managing and cultivating relationships with clients, ensuring customer satisfaction, and maintaining account management duties. Daily tasks include interacting with clients, utilizing Customer Relationship Management (CRM) systems, driving sales, and providing training to clients as necessary to ensure they are fully informed and satisfied with our services. Qualifications • Customer Satisfaction and Customer Relationship Management (CRM) skills, • Account Management and Sales skills, • Strong training and communication skills, • Excellent interpersonal and relationship-building abilities, • Ability to work on-site and collaborate effectively with team members, • Experience in the healthcare industry is a plus, • Bachelor's degree is preferred

Compliance Calendar & Operational Coordination Work with clients to create and maintain IT Compliance Calendars that covers their IT related compliance considerations including: o Annual security reviews o Annual disaster recovery and business continuity plan testing o Annual policy and control revi

Description: Position Title: Customer Service Representative at Bus Company parking lot Status: Part-Time – Temp Location: Onsite, Mid-town Manhattan, New York Hours: 3-4 days a week, Weekends, Evening shifts.The latest shift ends by 9:00pm.Day time training for 1-2 weeks.Pay: $21/hr Immediate sta

Bachelor’s degree in Business Administration/Management (or equivalent life experience) and 5+ years related experience, preferably in a financial institution 3+ years leading an experience management practice High degree of proficiency using Microsoft Office Suite, including Excel, PowerPoint, an

Title: Customer Service Representative Location: 415 89th Street, Brooklyn, NY Duration: 6/30 Responsibilities:Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in F

Requirements Friendly and professional phone and customer service skills, Strong follow-up skills, A keen eye for detail, The ability to work independently and as part of a team, A drive to rapidly master knowledge of Company services and systems, The ability to meet deadlines in a fast-paced work e

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities Global Equipment has a customer focused sales approach which includes the following core competencies: • Planning and Organizing., • Develop and manage a tactical account/territory sales plan., • Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation., • This includes extensive researching, competitor and market analysis., • Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria., • Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources., • Utilize sales planning tools and the pipeline management process to obtain business objectives and goals., • Relationship Building., • Build trust and credibility with clients., • Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning., • Assist your customer with finding solutions that will help them achieve their goals and added value., • Provide support, information, and guidance by researching and recommending new profit and service improvements., • Position yourself for new opportunities through networking and identify cross selling and up selling opportunities., • Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits., • Courtesy and timely follow up are key., • Product Knowledge., • Understanding of Global Equipment Company industry and products, • Stay abreast of industry trends., • Utilize internal resources to gather information regarding new product offerings., • Communication Skills., • Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport., • Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails, • Ability to effectively persuade by asking intelligent business questions to determine customer needs. Competencies and skills • Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience., • Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition., • Superior sales planning and business development skills., • Excellent written/verbal communication and presentation skills., • Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software., • Self motivated with superior problem solving and negotiation skills., • Effectively prioritize sales efforts and activities., • Excellent organization and time management skills are essential. o Contact Management and demonstrates consistent use of technology tools such as CRM, Pipeline, Call Pad, Spotlight, ZoomInfo o Multi location account coverage o Proven track record of exceeding revenue targets • 2+ years enterprise account experience, • 2+ years sales experience with Global Industrial, • Willingness to accept new account assignments that are vertically aligned with concentrated number of accounts, • Industry Specific Expertise Compensation: Base salary + Quarterly bonus + Biweekly commission potential OTE of $125k to$130k EEO/AA Statement Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Responsibilities include but are not limited to: • Identify customer needs and take proactive steps to maintain positive experience. • Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request. • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment. • Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed. • Identity cross sale opportunities to appropriate line of business partners. Required Skills & Experience -3-5 years of customer service experience within banking or treasury management experience -Knowledge of Commercial and Corporate Deposit Account Types Compensation: $20-$22hr USD. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Build and close a strong pipeline of enterprise accounts with large engineering organizations.

Customer Experience Manager Victor 475 page is loaded## Customer Experience Manager Victor 475locations: Victor, NY 14564time type: Full timeposted on: Posted Todayjob requisition id: JR77142At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!RESPONSIBILITIES* Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.* Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.* Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.* Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.* Responsible for performing store manager duties in their absence.* Partners with the store manager to recruit, train, coach, develop and supervise all crew members.* Reviews all corporate communications and reacts accordingly.* Partners with the entire store leadership team in merchandising procedures and World Recovery.* Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room* This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.QUALIFICATIONS* High School Graduate or equivalent.* College experience preferred.* Minimum 2 years of management experience* Excellent verbal and written communication skills* Ability to multi-task* Creative thinking* Ability to maintain composure under pressureESSENTIAL JOB FUNCTIONS* Frequently operate cash register* Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet* Frequently ascend/descend ladders in order to retrieve and put away stock* Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor* Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations* Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise* Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)* Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures* Must be able to remain in a stationary, upright position for 80% of the timeExplore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.Position Type:HourlyPosition Starting At:$18.50BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit ive Below's Career Site to verify the posting.Five Below is a leading high-growth value retailer offering trend-right, high-quality products loved by teens and pre-teens. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5, and some extreme value items priced beyond $5, Five Below makes it easy to say YES! to the newest, coolest stuff across eight awesome Five Below worlds: Style, Room, Sports, Tech, Create, Party, Candy and New & Now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has over 1,750 stores in 44 states. #J-18808-Ljbffr

Job Description Únete a VIP Fashion Boutique como Atención al Cliente en Tienda ¿Te apasiona la moda y disfrutas brindar un servicio excepcional? En VIP Fashion Boutique, estamos buscando a alguien como tú para formar parte de nuestro equipo en Woodhaven, Queens. Somos una boutique de moda especializada en ropa de mujer, accesorios y piezas únicas que marcan tendencia. Si eres responsable, organizado/a y amas el mundo de la moda, esta podría ser tu oportunidad ideal. ¿Qué harás en este rol? Como parte de nuestro equipo de Atención al Cliente en Tienda, serás el rostro de nuestra boutique, asegurándote de que cada cliente tenga una experiencia memorable. Tus responsabilidades incluirán: • Brindar un servicio al cliente cálido y profesional, ayudando a los clientes a encontrar las piezas perfectas para su estilo., • Mantener la tienda organizada, limpia y atractiva para nuestros visitantes., • Asistir en el manejo del inventario y la reposición de productos., • Contribuir a crear un ambiente positivo y acogedor en la boutique. Lo que buscamos en ti Para destacar en este rol, necesitarás: • 3 años de experiencia en atención al cliente, preferiblemente en el sector de moda o retail., • Pasión por la moda y un buen ojo para las tendencias actuales., • Habilidades excepcionales de comunicación y trato con el cliente., • Organización, responsabilidad y capacidad para trabajar en equipo. ¿Por qué unirte a VIP Fashion Boutique? En VIP Fashion Boutique, valoramos la energía positiva, el trabajo en equipo y la atención a los detalles. Nos esforzamos por crear un ambiente donde nuestros empleados se sientan valorados y puedan crecer profesionalmente mientras comparten su amor por la moda. ¿Listo/a para dar el siguiente paso en tu carrera? Si cumples con los requisitos y estás emocionado/a por unirte a nuestro equipo, ¡queremos conocerte! Envía tu currículum y cuéntanos por qué eres perfecto/a para este rol. ¡Esperamos verte pronto en VIP Fashion Boutique! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Account Manager Location: New York, NY, On-site Salary: $70K + Commission About Valnet Valnet Inc. is a leading digital media company specializing in creating and distributing world-class content across a portfolio of influential brands. With a data-driven approach and a deep understanding of digital ecosystems, Valnet partners with top advertisers to deliver high-impact campaigns that reach engaged audiences globally Description of the Role: As an Account Manager in the Valnet Ad Sales organization you will be responsible for nurturing and growing client relationships, ensuring the successful delivery of advertising campaigns, and driving revenue growth. You will serve as the primary liaison between existing clients, internal teams, and external partners, ensuring seamless execution and optimal performance of campaigns. Key Responsibilities: Client Relationship Management • Serve as the primary point of contact for the pods existing advertising clients., • Build strong, long-term relationships by understanding client objectives and aligning Valnet’s media solutions to meet their goals., • Lead the development of RFP responses, ensuring proposals are strategic, customized, and compelling., • Partner with Pod Leads, Account Executives and internal stakeholders to craft client-facing, • decks that highlight Valnet’s capabilities, campaign opportunities, and performance narratives., • Oversee the end-to-end delivery of advertising campaigns, from proposal to post-campaign reporting in partnership with sales and ad ops., • Collaborate with internal teams (Ad Ops, Creative, Editorial, Analytics) to ensure campaigns launch on time and perform against KPIs., • Monitor pacing, performance, and delivery; optimize campaigns proactively to achieve client objectives. Revenue Growth & Strategy • Identify upsell and cross-sell opportunities to expand client investment across Valnet’s platforms., • Partner with Pod Leads and Account Executives to renew campaigns and secure incremental revenue opportunities., • Stay informed about industry trends, competitive activity, and new ad products to bring fresh insights to clients. Analytics & Reporting • Deliver clear, data-driven reports and insights to clients, highlighting performance, learnings, and future recommendations., • Track campaign results against benchmarks and provide actionable optimizations., • Contribute to internal knowledge sharing on best practices and performance learnings. Qualifications • 2-5 years of experience in digital advertising, media sales, or account management., • Strong understanding of digital media ecosystems (programmatic, branded content, video, display, social)., • Interest in developing into a more sales-oriented role in the future, with motivation to take on client-facing growth opportunities., • Excellent communication, negotiation, and presentation skills., • Strong analytical mindset with ability to interpret data into actionable insights. qEifBaeFbj

Job Description Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers. We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?! What we offer: • Competitive compensation, • Flexible time off with inclusive holiday benefits, • Comprehensive medical, dental & vision insurance for employees, • 401(k) matching In general, on a typical day you will: • Partner with the revenue lead to manage and grow a portfolio of strategic accounts, • Be responsible for ensuring that the portfolio team has the appropriate staffing allocation across our capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc., • Serve as the client advocate to ensure the portfolio team has the necessary information/briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices, • Drive vertical/category leadership opportunities in RFPs and opportunistic ideas, • Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client's performance and business objectives, • Drive adoption of stated client solutions best practices through example setting and positive reinforcement, • Monitor and track client's performance objectives for all their existing initiatives to ensure program goals are being met/exceeded, • Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate, • Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication, • Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities, • Collaborate with other departments, including Revenue, Execution, and Operations to address client needs and scale the business to meet long term company goals, • Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business, • Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client's business, • Manage monthly billing reconciliation process with Account Management and Finance teams Being a Vice President, Account Management requires: • 8 - 10+ years of experience working in a digital or advertising environment required, • 5-10+ years of experience working with luxury brands, • Excellent engagement and negotiation skills across, client management, expectation management, and conflict resolution, • Experience and/or aptitude for working in a startup environment, • Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion, • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients, • Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team, • Knowledgeable of all major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube, • Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space, • Bachelor's degree or equivalent experience $170,000 - $190,000 About Influential Influential, powered by Captiv8, is the world's largest influencer marketing company by revenue and the only influencer company that is both an API and preferred partner of all major social media platforms. Founded in 2013, Influential leverages the industry's richest data, powered by advanced AI and human intelligence, to precisely match audiences with creators and deliver measurable ROI and business outcomes for brands. Our obsession with brand safety and commitment to inclusion underpin everything we do, earning the trust of more than 50% of Fortune 50 brands. We are proud to have been named Ad Age's 2024 A-List Social Media/Influencer Agency of the Year and to be part of Publicis Groupe, a global leader in communications operating in more than 100 countries. () Influential is an equal opportunity employer. Privacy Notice for California Job Applicants

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16.50 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Job Description Title: Intake Specialist Location: Bronx, New York FLSA Classification: Full-time, Non-exempt Role Summary: The successful candidate will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient. Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The specialist will be responsible to find solutions for a myriad of issues as necessary. Compassion and patience are assets in this field and communication skills are imperative. Organization is also crucial as case records must be maintained accurately and efficiently. In addition, staff is encouraged to be crossed trained and have an understanding of job functions within their designated units. Primary Job Responsibilities/Duties: The Intake Specialist is responsible for, but not limited to: • Provide direct services to new clients including intake, engagement, assessment, referral, advocacy, counseling, exit summaries and follow-up, • Document all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on- and off-site, • Attend staff meetings and serve on committees as required, • Attend professional meetings, educational conferences, and in-service trainings, • Maintain current and accurate documentation, progress notes, and data tools both physically and electronically, • Maintain Confidentiality, • Maintain a professional appearance, • Time management and prioritization, • Interacting with other departmental staff, • Perform general clerical duties, • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals, • Provide coverage for other areas as directed/needed, • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • High School Diploma or General Equivalent Diploma, • Bilingual English/Spanish language fluency is preferred., • Strong oral and written communication, time management and organizational skills are necessary., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment., • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16.50 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Job Description Position: Private Client Relationship Manager Department: Personal Risk Management Reports To: Chief Operating Officer Employment Status: Full-Time, Exempt Office Location: Corporate Office, NY Job Summary Personal Risk Management Solutions is looking for a Private Client Relationship Manager for Property & Casualty insurance operations. Personal Risk Management Solutions is a boutique insurance agency which focuses solely on personal insurance. Job Specific Responsibilities and Duties: • Determine strategic placement of new accounts through analysis of current coverage and knowledge of products available. Run flood determinations, clue reports, and motor vehicle reports to help determine levels of exposure and strategize with sales executives and service team as to where to market accounts, • Act as advisor to clients and make recommendations and suggestions best suited for their needs. Respond to any direct communications and lead renewal process, • Create proposals by reviewing client information, policies and underwriting file and formulate a comprehensive insurance program once carrier negotiations are complete., • Negotiate with underwriters by utilizing comprehensive, creative thinking to implement best possible solutions for our clients, • Report claims to carrier and follow up until conclusion. Maintain contact with clients during the process. Ensure that clients are extremely satisfied with the outcome, • Analyze home appraisals and compare to current policy coverages to determine accuracy and/or inefficiencies. Communicate result of the appraisal with the client, • Drive renewal process by analysis of client's insurance program (coverages, claims, file notes and annual activity) and marketplace opportunities. Communicate with team members on renewal strategy and ensure implementation, • Analyze daily suspense reports. Determine appropriate response per item. Advise additional team members if necessary, • Process endorsement requests by determining best consecutive order for multiple changes and accurate relay of information from the client to the carrier, • Involvement in planning of workflows, procedures, and processes. Provide ideas and feedback to superiors to allow for more efficiency in daily servicing of clients, • Draft templates for client form letters by developing various product line subject matter and applying to specific client situations ., • Run daily activity reports from carrier websites and coordinate with the service team items to be addressed. Items must be prioritized accordingly and addressed by the appropriate team member. Discuss with insurance company partner when appropriate, • Assist in maintaining licensing schedule and carrier licensing records, • Assist with any marketing material, sales campaigns, etc., • Respond to incoming calls, e-mails, mail and in-person requests, • Comply with company policies, practices and procedures, • Attend meetings and prepare follow-up as needed, • Set goals, prioritize and execute duties of the position, • Manage documents, files and electronic information in an organized, efficient and secure manner, • Interact with customers in a professional and pleasant manner, • Represent company as a professional in appearance and manner, • Communicate written and oral communication at the highest level of professionalism and integrity, • Perform quality and quantity duties as expected for position, • Bachelor's degree (B.A.) from four year college or university; or, • Two years or more related experience and/or training; or equivalent combination and experience Educational requirement; and any preferred level of education

Job DescriptionJoin a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products. Quo Vadis?We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.SKILL SET • 3+ years of customer relationship or account management experience working in software as a service (SaaS), • Solutions and results-oriented mindset, • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities, • Highly organized with strong project management and time management skills, • Hands-on experience with product training to external customers, • Proven experience delivering value-based communications, • Strong ability to facilitate meetings with customers and users of various levels of seniority, • Empathy for customers, • Experience with opportunity identification for account expansion and revenue growth, • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customersWithin 1 MONTH, YOU'LL:, • Attend Ramp Camp, which is Lever’s week-long version of onboarding where you’ll learn about all aspects of the business with a cross-functional group of new Leveroos, • Master Lever’s various product training demo frameworks, customized for various customer stakeholders, demonstrated by hosting sessions independently, • On a regular basis, • Conduct customer check-ins including planning agendas, documenting interactions and tracking various projects. Also on a regular basis, prepare impact reviews and present to customers in order to achieve alignment with customers and showcase the value Lever with bring to their talent strategy. Frequency is dependent upon the specific customer need as well as their preferred service offerings., • Perform and document account health audits in preparation to communicate recommendations back to customers to ensure they're maximizing Lever's impact, • Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits, • Identify the current hiring practices and internal business goals of your customer accounts, • Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI), • Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team, • Teach customers best practices for using the Lever product suite through webinars and targeted training sessions, • Begin pulling user metrics and issue quarterly business reviews to existing customers in order to show customers their areas of excellence and their areas of development in fully leveraging their host of Lever products, • Educate customers on the value they are receiving from Lever’s products and why the solutions we provide are essential to their continued recruitment and hiring successes, • Take a disciplined approach to the prioritization of your workload and delivering on commitments, in order to build rapport and trust in your customer relationship Build credibility and trust with our customers by taking a disciplined approach to project management within your accounts and prioritization of your workload in order to deliver on your commitments and meet deadlines., • Partner cross-functionally with Sales and Customer Success functions to ensure a smooth transition from customer onboarding through the annual renewal cycle; serving as the constant point of contact in order to deliver a seamless, high-quality customer experience, • Be proactive in strategic planning; deliver value-based messaging to motivate customer actions and continuously plot the course for strong cases for customer renewals, • Transition into owning the customer introduction to the Customer Account Executive 90 days prior to the account renewal datWITHIN 6 MONTHS YOU'LL, • Utilizing agreed-upon milestones and metrics, you’ll keep customers on course to execute on the success of their plans with Lever., • Provide feedback for process improvements which improves our abilities to better serve both external and internal customers, • Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Lever’s products and solutions to the achievement of these goals, • Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally, • Get involved in hiring and growing the team by helping to interview candidates, • Advocate internally for the customer’s needs and develop strong feedback loops within Lever, to continue our customer-centric focus with our products and services, • Confidently handle high-stakes, time sensitive issues with customers, • Ensure Lever’s success based on the customers specific business case across a 12-month account lifecycle, • Identify growth opportunities in customer accounts and collaborate with Customer Account Executives to ensure renewal and upsell attainment

Job Description Summary: The Employer Services Specialist I (ESS I) will be responsible for timely managing employer communications, education and troubleshoot technical assistance relating to the web-based system, V3, and other Funds systems. The ESS I will timely address Employer issues and ensure effective and long-term problem resolution. The ESS I will provide in-depth information to Employers on all participant benefit plan changes, and any continuing participant benefit updates. The ESS I will provide in-depth information to Employers on all benefit contribution rates, rules and policies. The ESS I will plan as well as participate in Employer meetings, seminars, workshops and one-on-one sessions, etc. The ESS I will timely research employee status and building account information; and contact Employers as needed. The ESS I reports directly to the Manager of Employer Relations. The ESS I will work closely with the Director of Employer Relations, as well as other functional process owners as appropriate. Principal Duties and Responsibilities: • Communicate daily with Employers;, • Calculate remittance obligations and explain to Employers;, • Follow-up with Employers on unpaid invoices;, • Provide on-going education and support of Funds’ systems, programs, rules, policies, and benefits., • Follow the workflow and processes of Funds operations as they relate to Employers (Billing, Collections, Audit, Eligibility and Contracts);, • Interface and coordinate with Senior Management in the following departments: Contracts, IT, Audit, Billing and Collections (and other departments, as required);, • Assist with the timely on-boarding of Employers onto electronic reporting;, • Participate in project work assigned to the department;, • Able to build relationships with a broad range of people;, • Draft letters, e-mails, memorandums and educational materials;, • Able to work as part of a team whether inter and/or intra departmental;, • Perform additional duties as directed by the Director of Employer Relations. Qualifications and Core Competencies: To perform this job successfully, an individual must be able perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required: • Arithmetic – 12th grade;, • Ability to organize and manage multiple priorities and meet deadlines;, • Strong customer service orientation;, • A demonstrated capability and experience with relevant computer-based systems such as Microsoft Word, Excel (formulas and functions). Familiarity with PowerPoint, Access, presentation software, including web-based programs, and Internet navigation helpful;, • Excellent interpersonal and written communications skills;, • High performance teams and a strong team player;, • One to two years of Customer Service/Relations experience;, • Commitment to company values;, • Flexibility with work schedule. Education and/or Experience: • The incumbent is expected to 0 – 1 year of experience in employee and/or employer communications/relations., • High School Diploma with commensurate experience in finance and/or public relations/communications preferred., • Bilingual (English/Spanish), • Strong customer service orientation in union environment.

Job Description Are you ready to take the first step toward an exciting and rewarding career? We’re looking for motivated, outgoing, and enthusiastic individuals to join our Customer Service, Marketing, and Salesteam! No experience? No problem! 🙌 We provide comprehensive training to help you develop the skills and confidence you need to succeed. Whether you’re a recent graduate or looking for a fresh start, this is your opportunity to learn, grow, and build a long-term career. What We Offer: ✅ Training and ongoing coaching ✅ Clear pathways for growth and promotion ✅ A positive, team-oriented environment ✅ Fun team activities, social events, and incentive trips ✅ Hands-on experience with customer engagement and brand marketing What You’ll Do: * Engage with customers to deliver outstanding service * Represent top brands with professionalism and enthusiasm * Assist in marketing campaigns and sales initiatives * Collaborate with team members to achieve goals and create success We’re Looking For: * Great communication and people skills * A positive attitude and eagerness to learn * Team players who enjoy a fun and supportive environment If you’re ready to build a career—not just find a job—we’d love to meet you! 👉 Apply today and take your first step toward a brighter future with us! bqMMy921ke

Job DescriptionSoutheast Asia Food Group is seeking Regional Account Managers to manage, support, and nurture the success of our client relationships. Southeast Asia Food Group is a leading wholesale supplier of Asian ingredients providing some of the most innovative restaurants, cocktail bars, bakeries, cafeterias, and grocery stores the ingredients they need to run their businesses. Regional Account Managers will play an integral part in representing the Southeast brand in market working directly with our client base in and around New York City. Regional Account Managers should be passionate about modern Asian cuisine, the restaurant/foodie scene in New York City, and excited to build long-lasting relationships with New York City’s top chefs. Regional Account Managers should have excellent communication, organizational, and problem-solving skills, and be ready to Responsibilities:- Communicating with chefs and buyers to understand their needs and ensure expectations are always being exceeded.- Building relationships with chefs and buyers by providing exceptional service, ensuring flawless delivery, and building trust.- Ensuring orders are accurately captured and working with internal departments to facilitate fulfilment. - Collecting and analyzing client purchase data to find new opportunities to better service clients.- Resolving complaints and preventing issues from occurring.- Finding new opportunities to service clients and to grow client relationships.- Working with the sales & marketing team to acquire and win new client relationships.- Keeping a pulse on relevant food trends to ensure our inventory meets the needs of a growing market. Requirements:- Bachelor’s degree in sales, communication, or related field- Exceptional verbal and written communication skills- Experience working with large amounts of data and gleaning actionable insights- Client-first mentality- Experience in similar or related account or service-related positions- Passion for Asian ingredients, cuisines, and the New York restaurant scene- Maintaining a deep knowledge of the Southeast food catalog to answer questions and to guide chefs as a subject matter expert E04JI800rgd74036zfw

Job Description About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Sales Team is at the forefront of building client relationships and driving revenue through enhancing clients work flow. This role focuses on bringing new clients and cross selling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top tier customer experience. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your Sales career. What you'll work on Every day is different, but here’s an example of the kind of things you’ll work on: * Managing and building strong relationships across a book of key 9fin clients * Driving account expansion across existing accounts, targeting 135% net retention * Demonstrating new features & products from the 9fin platform to clients * Attending relevant industry conferences and events * Developing pricing strategies to upsell and cross sell additional 9fin products & services * Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities * Maintaining up to date records of client interactions via our CRM About You This role will be a great fit if you: * Minimum 3 years of relevant account management experience (Capital Markets, B2B Sales or Business Development) * A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buy-side, sell-side & advisory community * A track record of managing & growing a book of enterprise clients (min $1m+ book of business) * Ability to plan and prioritize important tasks and work with accuracy and attention to detail * Effective written and verbal communication skills conveying messages accurately and concisely * Team player, but also able to work effectively alone (help is always at hand if you need though!) * Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary: $130,000+ * Equity * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) * Commuter Benefit Time off * 25 vacation days per year * Local public holidays * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * Quarterly team socials * Summer and Winter company social events A note from the hiring manager "We're at a real inflection point, the US business has grown exponentially since launching in early 2023, quickly becoming the most favored tool in the space. We’ve built a great culture and are looking to expand the US team in the coming months. Any individual who buys into our mission, shares our values and isn't afraid to learn quickly has a place at 9fin". — Oliver Cardozo, Head of US Sales 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Job Description MTS Pro Services is on the market for a SUPERSTAR ACCOUNT MANAGER! We are looking for empowered individuals responsible for building and maintaining excellent relationships with our IT Managed Services client base. An ideal candidate is a highly motivated sales professional with excellent interpersonal, organizational, problem solving, and time management skills. A technical background is not required for this position, but the desire to deliver superior customer service for our business and education clients is. The perfect candidate for this job is comfortable with a compensation package that includes base plus incentive pay centered around encouraging long term client retention and growth. In return for your hard work and dedication, you will receive competitive pay, benefits, and an opportunity to learn and grow. Job Duties & Responsibilities: • Partner with clients through a strategic and consultative approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution., • Anticipate existing clients' ongoing IT needs and address any shortfalls to ensure a seamless IT experience for them., • Accountable for meeting and/or exceeding assigned sales and client retention goals., • Manage sales and technical resources to efficiently close business., • Monitor the quality of our services for maximum client satisfaction., • Prepare and present quotations and proposals in person, via telephone, or via webinar., • Strengthen and grow our relationships with our book of existing clients., • Receive and respond to inbound sales calls, emails, and web based inquiries., • Track and manage current and potential client opportunities and correspondence through the use of customer relationship management software., • Schedule and participate in client calls and visits (discovery, planning, etc.)., • Responsible for providing reports on opportunity pipelines., • Coordinate projects, Statements Of Work, and Agreements with Project Manager., • Attend weekly Sales Meetings and be able to report on existing sales opportunities, projected wins, and projected margin totals for month., • Clearly communicate expectations to clients., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments., • A minimum of 2 years sales or account management experience, ideally B2B, interacting with senior-level management., • Demonstrate experience with developing, maintaining, and growing customer accounts., • Excellent verbal and written skills., • Effectively deliver company presentations to customers in meetings and/or one-on-one setting. MTS Pro Services offers a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team. We foster an open, energizing and collaborative environment and our team is made up of passionate Mac support professionals who deliver to high standards but also have fun in the process. At MTS Pro Services, we believe in leading with empathy, seeking efficiency, and building with passion. Join our mission-driven team where every action aligns with these core values, making a positive impact on our clients and fostering an environment of growth and excellence. Salary: $60-75k base annually including commission NOTE: This position is a remote-first hybrid position. While most of the job duties can be completed remotely, there may be instances that require your on-site presence, whether in office or for a client. Powered by JazzHR GLi2booTRJ

Job Description Full-Charge Bookkeeper Ridgefield Park, NJ or Brooklyn, NY 70k – 75k (DOE) Industry: Construction & Real Estate Role Type: Full-Time, On-site Company Overview Our client is a well-established construction and property management firm with operations in both New Jersey and Brooklyn. Their team is diverse, collaborative, and values both professionalism and personality. The Opportunity We're seeking a full-charge Bookkeeper to manage day-to-day accounting operations across construction and real estate divisions. This is a client- and vendor-facing role that requires someone who is independent, organized, and confident navigating both QuickBooks and evolving software platforms. You'll report to a senior manager but must be comfortable working autonomously and interfacing with project managers, foremen, and the company's external accountant. Key Responsibilities • Manage full-cycle bookkeeping: AP, AR, payroll, bank reconciliations, insurance, and expense tracking, • Maintain accurate records for construction projects and real estate holdings, • Collaborate with project managers to ensure job profitability and cost tracking, • Prepare financials for quarterly reviews and year-end audits with the external accountant, • Support operational reporting, WIP schedules, and vendor communications, • 2+ years of full-charge bookkeeping experience, • Solid understanding of debits, credits, and general accounting principles, • Proficiency in QuickBooks; Excel skills a plus, • Ability to work independently while collaborating with internal and external stakeholders, • Comfortable in a fast-paced, multi-cultural environment, • Strong organizational skills and attention to detail, • Experience in construction or real estate preferred but not required Email resume to:

Job Description Global Contact Services is seeking qualified Supervisor Candidates for its call center in Long Island City, NY. Global Contact Services (GCS) is the call center provider for a large transportation agency. With over 800 associates and taking 30,000 calls/day it's a fast-paced and fun environment. If you have Supervisory experience, live within 50 miles of New York City and are looking for a new challenge then contact us!

Job DescriptionAbout Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role As an Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with C-Level executives and key decision makers. You will have the opportunity to help build Ramp’s Account Management organization and define the sales strategy that fuels our growth! What You’ll Do * Build and nurture strong relationships across new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts * Develop deep, multi-threaded relationships with decision makers at your customers * Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts * Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases * Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams * Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle What You Need * Minimum 4 years of new business sales or account management experience in a B2B organization * Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts * Excellent verbal and written communication skills, as well as interpersonal skills * Organizational, project management, and time management skills * Familiarity with basic sales tools and common metrics * High adaptability and understanding of change within the evolution of a startup Nice to Haves * Bachelor’s degree from an accredited university * Experience with financial services sales * Experience at a high-growth startup * Expertise in using Salesforce, Outreach, or other productivity tools For candidates located in NYC or SF, the pay range for this role is $171,400 - $235,600. For candidates located in all other locations, the pay range for this role is $154,200 - $212,100. Benefits (for U.S.-based full-time employees) * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice Compensation Range: $154.2K - $235.6K

Job Description Job Title: Intake Specialist I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range: Established by contract Date Created: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. Under the supervision of the Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and, among other tasks, opening matters to in-house and outside attorneys. Essential Duties and Responsibilities • This role involves providing exceptional customer service, answering legal inquiries, and assisting in the overall functioning of the Legal Service Fund’s operations., • Professionally handle phone calls, emails and in-person inquiries, addressing client questions and directing legal concerns., • Excellent interpersonal, written, and oral communication skills., • Ability to effectively manage multiple priorities and adapt to change within a fast-paced call center environment., • Conduct preliminary assessment of legal matters, review relevant documents, and determine coverage as directed by the Legal Summary Plan Description., • Schedule appointments/referrals, and follow-up with related documentation to completion., • Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts., • Handle each inquiry in a confidential manner., • Effectively communicate with stakeholders., • Maintain professional appearance and demeanor., • Perform any other relevant work or duties as necessary or assigned. Technical Skills • Ability to organize, prioritize work and meet deadlines., • A demonstrated capability to effectively use multiple software programs simultaneously., • Strong analytical, problem solving, decision-making skills, and attention to detail., • Excellent organizational and prioritizing skills., • Excellent communication skills, both verbal and written, in English and Spanish. Qualifications: • Bilingual in English and Spanish required., • Bachelor’s degree required., • Previous experience in customer service or call centers is preferred., • Ability to analyze customer needs and provide appropriate solutions., • Strong problem-solving and time management skills., • Ability to prioritize and meet tight deadlines., • Exceptional attention to detail. The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking a transformative Accounting Manager to help lead our accounting function, focusing on corporate business operations and financial reporting. This role is crucial for modernizing accounting operations through process automation, scalable processes, and real-time analytics. You will participate in managing the general ledger and financial reporting, drive process improvement, and ensure compliance and participate in the annual audit. The successful candidate will utilize AI and Robotic Process Automation (RPA) to optimize workflows, automate tasks, and enhance efficiency. You will also help lead and develop a team of staff and senior accountants, fostering growth and operational excellence. What you'll do • Complete month-end close activities accurately and according to department deadlines, • Help lead and mentor a team of staff and senior accountants, providing guidance, training, and performance feedback, • Identify opportunities to improve efficiency through automation and AI-driven tools in accounting workflows, • Collaborate with finance systems and data teams to implement automated reporting and reconciliation solutions, • Prepare and post journal entries; collect, analyze, and record data to general ledger system, • Record accruals, expense allocations, and month-end true-ups, • Review and reconcile balance sheet accounts monthly; assist with the monthly budgetary process for reporting and variance analysis, • Maintain financial historical records by filing accounting documents and related support, • Work closely with internal and external departments to ensure financial transactions are properly recorded and complete; answer accounting and financial questions by researching and interpreting data, • Participate in year-end audit to compile and prepare supporting schedules, work papers, and financial reportsWhat we're looking for, • 7+ years of accounting experience, • Bachelor's degree in accounting from an accredited university, • 2+ years of prior leadership experience within an accounting organization, • Ability to manage time for multiple tasks to meet established deadlines, • Excellent oral and written communication skills, • Ability to work with a low-ego, highly collaborative, cross-functional team, • Experience with accounting automation, AI-enabled analytics tools, or process optimization through technology (e.g., RPA, AI-based reconciliation, or workflow automation), • Strong interest in leveraging AI and emerging technologies to enhance financial operationsWhile not required, these are a plus:, • Experience in real estate Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description Call Center Specialist -Operations Location: 620 Foster Avenue Brooklyn, NY 11230 Hours: Full Time · Monday – Thursday 10:15 AM – 7:00 PM · Friday 9:00 AM - 2:00 PM Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments. ️‍ This is not a remote position; it is fully in-person 5 days a week! ️‍ Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Our goal is to ensure the culture of the office and each patient experience meets our standards of Compassion, Agility, Respect, and Excellence. Ideal candidates can work well under pressure and in fast paced environments. Time Commitment: · Monday – Thursday 10:15 AM – 7:00 PM · Friday 9:00 AM - 2:00 PM ️‍ ️‍ Responsibilities: · Answer phone calls · Schedule appointments · Verify medical insurances · Create referrals · Respond to patient medical questions · Perform tasks as assigned by supervisor ️‍ Compensation: · $20-$23 per hour, commensurate with experience Benefits: · Public service loan forgiveness (PSLF) · Paid Time Off, Medical, Dental and Vision plans, Retirement plans Company DescriptionPremium Health is committed to providing compassionate, culturally competent, comprehensive health care, as well as behavioral health services to everyone in the community in need, regardless of ability to pay. We specialize in delivering culturally competent services to the Orthodox Jewish community.Premium Health is committed to providing compassionate, culturally competent, comprehensive health care, as well as behavioral health services to everyone in the community in need, regardless of ability to pay. We specialize in delivering culturally competent services to the Orthodox Jewish community.

Job DescriptionAbout Nominal Nominal is building the software infrastructure powering the world’s most advanced hardware systems — from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and enables engineers to iterate faster without sacrificing safety or precision. We’re a small, fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on challenges at the intersection of hardware and software. As a dual-use platform, we serve top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures. Our team draws experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies — united by a common mission: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision. We're seeking an Accountant to lead accounting, reporting, and operational finance functions for a rapidly growing dual-use technology company. This role owns financial statements, month- and year-end close, revenue recognition, cost allocation, and operational accounting, while ensuring compliance with US GAAP and ASC 606. You’ll establish scalable internal controls, optimize financial processes, manage cash and treasury functions, maintain system integrity, and support external audits—enabling executive leadership with accurate, timely insights to drive strategic decisions.\uD83D\uDE80 About the role • Prepare financial statements: Prepare timely and accurate financial statements to document the performance of the business, develop shared understanding of our financial situation, and to inform executive decision-making. Document footnotes, disclosures, and supporting schedules to supplement financial reporting., • Perform month-end and year-end close: Own and drive coordination of month end close process, including detailed analysis and reconciliation of all general ledger accounts, while ensuring compliance with US GAAP, local accounting requirements, and internal policies. Optimize to a fast and efficient close that can withstand business growth pressures., • Manage chart of accounts: Ensure the chart of accounts is properly aligned to the nature of Nominal’s business, is comprehensive in nature, and informative in structure., • Allocate costs: Develop managerial accounting processes to provide visibility into relevant cost centers. Implement and maintain charge codes to allocate costs to various teams, projects, customer accounts, and more, allowing the team to assess ROI., • Oversee operational accounting: Manage Nominal’s operational accounting functions, including accounts payable, accounts receivable, and travel & expense. Manage the full accounts receivable and payable cycles, from invoicing to cash application. Maintain accurate customer master data and billing information., • Assign revenue recognition: Ensure accurate and timely recognition of revenue in accordance with ASC 606 and company-defined policies. Review customer contracts and sales agreements to determine appropriate treatment. Maintain and communicate gross margin performance., • Establish internal controls and policies: Institute and document internal accounting policies and procedures to ensure consistency, compliance, and scalability. Implement lightweight, but effective, internal controls across key processes, including procure-to-pay and quote-to-cash., • Manage cash / treasury: Oversee day-to-day cash operations and support treasury functions, including cash forecasting, optimizing cash flow, ensuring adequate liquidity, and executing internal controls over disbursements and bank transactions., • Own financial systems and data integrity: Ensure the accuracy and completeness of financial data across systems. Work cross-functionally to improve integrations between accounting, billing, CRM, and expense management platforms., • Coordinate external audits: Support the external audit process, and ensure alignment with GAAP standards. Ensure internal controls and policies are in compliance with SOX.\uD83D\uDD0D We're looking for someone with, • CPA certification: Certified Public Accountant with 7+ years of progressive accounting experience, including time at a public accounting firm and/or high-growth startup. Bachelor’s degree in business, accounting, finance, or a related field., • Technical excellence: You have deep knowledge of US GAAP, with hands-on experience in financial reporting, audits, and accounting systems implementation. Familiarity with international accounting standards is a plus., • Ownership mentality: You are excited by the challenge of owning the end-to-end accounting function. You combine holistic vision with attention to detail to both understand the big picture and execute on the specifics., • Systems builder: You thrive when building and owning processes rather than inheriting fully-developed systems. You seek to automate and improve what exists, making it faster and easier to perform the same tasks over time., • Dynamic leader & team player: You are able to build trusted relationships with internal teams (finance, sales, operations), collaborating for shared success. You’re a natural at leading and lifting those around you with a mix of humility, eagerness to learn, and empathy. You’re excited to be an integral part of an early Finance team.⚡ Skills that supercharge us, • Accounting software fluency: Experience with common accounting and billing software platforms (e.g., NetSuite, Quickbooks, Ramp, Stripe, Bill, Coupa). Ideally you have experience supporting ERP implementations., • B2B SaaS experience: Background at B2B SaaS firms that understands the typical accounting structures, margin profiles, KPIs / metrics, and more from high-growth, venture-backed software startups., • Government contracts accounting knowledge: Familiarity with Cost Accounting Standards (CAS), as well as government contract types of firm fixed price, cost-plus, etc. Knowledge of Federal Acquisition Regulation (FAR) regarding allowable and unallowable costs.✨ Benefits/Perks, • \uD83C\uDFE5 100% coverage of medical, dental, and vision insurance, • \uD83C\uDFD6️ Unlimited PTO and sick leave, • \uD83C\uDF7D️ Free lunch, snacks, and coffee, • \uD83D\uDE80 Professional development stipend

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. About the Role We're looking for a Client Implementation Specialist to lead onboarding for clients in our single family office (SFO) and high-net-worth individual (HNWI) segment—a critical, high-touch client group. In this role, you’ll guide clients through the onboarding process, help them organize and integrate complex investment data, and ensure they’re set up for long-term success on our platform. This is a deeply client-facing role, and we're seeking someone who values building relationships, earns trust quickly, and delivers a white-glove experience. You'll need to navigate nuanced client needs with professionalism, discretion, and a high level of service. At the same time, this role requires a self-starter who can operate independently, manage multiple onboarding workflows, and proactively solve problems without constant oversight. You’ll also contribute to product feedback loops and internal onboarding process improvements—balancing independent execution with cross-functional teamwork and training participation. What You’ll Do: Client Onboarding * Build and execute tailored onboarding plans with clear milestones and timelines * Guide single family offices and HNWIs through account setup and data organization * Act as a liaison between clients and fund managers to gather and reconcile account data Data Management * Monitor client data for quality and consistency, proactively resolving discrepancies * Process ongoing updates from clients and fund sources Education & Enablement * Train client teams on how to use the Arch platform effectively * Support adoption through ongoing communication, guidance, and check-ins * Participate in internal team training and help refine onboarding best practices Client Experience * Lead onboarding meetings and deliver a high-touch, relationship-driven experience * Build trust and rapport with clients through consistent, thoughtful communication * Maintain detailed client records and notes in our CRM to ensure continuity and context What We’re Looking For * 2+ years of experience in project management, implementation, client services, or finance * A self-starter with exceptional communication and interpersonal skills * Strong relationship management instincts, especially with high-value or high-touch clients * Attention to detail and ability to work independently in a fast-paced environment * A proactive mindset and passion for delivering excellent client experiences Bonus Points If You: * Have worked in wealth management, private funds, a family office, or accounting * Are familiar with concepts like IRRs, capital calls, K-1s, or NAV reporting * Have experience with SQL or want to learn * Have taken finance or accounting coursework A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $85K - $110K

Job DescriptionDescriptionThe Account Management team is responsible for the successful renewal and growth of CFRA’s existing clients. In addition to renewing the business in place, Account Managers should develop strong relationships with key contacts at each account, understand the goals and initiatives of each account, think strategically about ways in which CFRA can help each client achieve their goals by utilizing our products & services, and identify areas for potential account growth. Account Managers should work cooperatively with all departments at CFRA to ensure client expectations are exceeded and account goals are met. Key ResponsibilitiesTHE ROLE We are looking for an Account Manager to join our Account Management Team. The successful candidate will support the team servicing existing accounts through: • Account Strategy Development & Execution, • Relationship Development, • Revenue Retention & Growth, • Cross-Selling InitiativesTHE CANDIDATE This role would suit a qualified individual with 5+ years of account management or sales experience in the financial services industry in a client-facing position. Skills Knowledge and Expertise DESIRED SKILLS & CHARACTERISTICS • Collaborative work ethic, • Polished verbal and written communication skills, • Demonstrated commitment to customer service, • Facility with data analysis, • Proficiency with Excel required, • Familiarity with financial markets and investment research, • Experience with Salesforce highly valued EDUCATIONAL REQUIREMENTS, • 20 days of Vacation, • 8 Sick Days, • 1 paid volunteer day, • 10-11 Holidays a year, • Health, Dental, & Vision Insurance, • Company paid Life & Disability Insurance, • Competitive Pay, • Quarterly Bonus Pay, • 401K Match