Customer success engineer jobs in New York, New YorkCreate job alerts

Job Description The Lead Electrical Designer (or Engineer) is a senior member & manager of the project team, working under the direct supervision of the Trade Design Manager (or Senior Engineer) to lead and manage project teams & design initiatives. This includes supervising a team of Design professionals with a goal to complete high-quality trade-specific schematics & layouts based on solid design principles. The Lead Designer manages all design team project functions, including surveys, calculations, selections & layouts, performs all project phases and is called upon to play a lead role in effectively communicating with peers, supervisors, vendors, consultants, clients & stakeholders. This includes providing leadership support in the construction administration process with the ability to process and review shop drawings, perform field observations, and prepare respective reports. The Lead Designer is fully capable of assuming the Job Captain function, and directly managing the training, development & project execution of direct-report project team members. Qualifications • Minimum 6yrs experience working as a Designer, of which at least 2yrs were spent in a Senior Designer Role, as part of a professional engineering project team, under the direct or indirect supervision of a licensed professional engineer., • Minimum 2yrs experience leading engineering projects of various sizes and complexities., • 4-year Engineering degree., • Professional Engineering License preferred., • Great interpersonal skills., • Polished communication skills (both verbal & writing)., • Highly organized and composed under pressure., • Proven project management ability, with demonstrated experience managing direct reports to strict timelines with multiple projects to meet deadlines under high-pressure environment., • Advanced proficiency with Microsoft Office., • Working knowledge of AutoCAD & REVIT., • Possesses a keen eye for detail. Expectations Trade-Specific Competency - For Electrical Engineers Level 4 (Functional Mastery) • Can ably recognize even the most complex types of existing systems and apply solutions to the most complex engineering problems., • Can independently design complex electrical systems with inherent knowledge, minimal research & direction, and use of company standards & templates., • With minimal supervision, can develop intricate electrical room and system designs/layouts and selection of advanced equipment., • Ability to write sequence of operations with minimal supervision., • Advanced knowledge of codes and standards. Can ably research when required., • With minimal supervision, can generate specifications based on company standard templates., • Self-sufficient in producing existing conditions surveys and due diligence reports including cost estimates., • Educates L3 engineers. Core Competencies Project Management Level 4 (Functional Mastery) Project Management • Exhibits project process mastery with confidence and humility. Demonstrated ability to see the big picture and keep the team focused on key team & company goals, and on the client experience. Ensures effective collaboration between team members, understands the various personalities, and how they can best work together for the good of the whole. Habitually performs Project Manager responsibilities without assistance & with the highest degree of efficiency. Relationship Management • Fosters a collaborative culture, with demonstrated experience training & developing staff. Demonstrated ability to oversee team coordination with managers, clients, and team members to set expectations, deliverables, and objectives. Delegates workload assignments effectively & inspires others. Problem Solving • Teaches the team to view problems as opportunities to grow & fosters a solution-based thinking culture, where the team brings ideas & solutions to the table. Enables the team to fill knowledge gaps through active & proactive research. Assesses team issues from different vantage points, thinks "outside the box", & formulates the most effective solution in addressing specific challenges. Takes a "prevent rather than intervene" approach by focusing on team quality and due diligence. Customer Satisfaction • Ensures that the team focuses on the client experience and keeps the customer perspective in mind. Teaches the team to have a "customer is always right" approach. Elicits feedback from direct reports and creates strategies to help the team serve customers more effectively. Job Captain • Demonstrated ability to perform consistently satisfactory Job Captain responsibilities. The Job Captain is counted on to: Take Ownership The Job Captain is responsible for taking ownership of the coordination of project deliverables and issuances with the project team. This means coordinating between the project team and other MGE groups on the timely and accurate set-up/issuance of project documentation. This means to: • Quarterback the project start-to-finish. Seeing the project through and making sure it goes out correctly., • Include the right stakeholders in your communication., • Coordinate with all departments and take ownership of the process throughout the entire project lifecycle. Apply Quality, & Ensure it The Job Captain serves as an important quality control point, by checking project documentation for completeness and accuracy prior to submitting for issuance. This means to: • Submit all completed checklists to the Project Manager., • Provide final clearance on project issuance., • Escalate concerns quickly and decisively., • Ensure checklists, issue sheets and other pertinent documentation are accurately completed before sending., • Make sure all pencils are down before submitting a set for issuance., • Own the quality control process. Make sure the right engineers have checked their design before submitting it to you for issuance., • Check the drawings for accuracy before they go out., • Ensure backgrounds and xrefs are up to date., • Coordinate the issuance of Project Manuals (Book Specifications) if applicable., • Coordinate and check the Issued Drawings List for every drawing issuance., • Double check to see if the backgrounds received from the architects are correct., • Ensure the proper drawings are compiled and issued., • Communicate the status of the issuance through completion., • Follow-up with the client to ensure the package was received. Ensure Project Documentation is Correct The Job Captain ensures that proper project documentation is thoroughly, correctly, and consistently followed. This includes (but is not limited to): • Correct drawing set-up and filing., • Correct folder structure set-up and ongoing maintenance., • Correct and timely issue sheets., • Correct post-project filing and archiving., • All changes are bubbled appropriately. If a drawing is being filed for the first time, there should be no bubbling., • Delta in the revisions must match the Delta in the title block., • All applicable DOB notes should be turned on for DOB filing. If a job is outside New York, any NY-related notes should be turned off., • The PAA sub-number is correct., • The initials of the team members are on the title blocks for all drawings. XX does not work here., • Include the correct DOB Now number., • Be clear with the CAD/BIM group on project set-up expectations., • Adhere to the company standard project folder structure., • Check to see if drawings, folders, and issue sheets have been set-up correctly., • Properly place project files into the correct folders within the drive., • Notify Operations and Office Management that a project is confirmed for archiving. Communication Level 4 (Functional Mastery) • Listen and ask questions to fully understand the scope of the project. Clearly conveys the focus and intent of the project to the team. Puts instructions into a framework that team members working on the project can understand. Explains how the project fits in with the overall scheme of the company and its ultimate objective., • Through writing and speaking openly & honestly with appropriate body language and grammar, successfully inspires trust in both the stakeholders and the team members. Through honest feedback and clear direction, instills loyalty in the team, making it easier to deliver instructions, make changes and provide constructive criticism. Reports the team’s progress to the client with assurances that keep the client satisfied. Leadership Level 4 (Functional Mastery) • Enables, motivates, and inspires the team to meet deliverables within project constraints by demonstrating commitment, expertise, confidence, genuine concern, and ability to help everyone solve challenges and achieve goals. Finds the key factors that motivates each team member, settles disputes, and effectively encourages the team to maintain its focus. Conducts timely and recurring career development and performance management for team. Accountability Level 4 (Functional Mastery) Self-Direction & Sense of Urgency: • Is personally invested in the success of the team by feeling that personal success is directly related to the success of the team. Embraces management, mentorship, and the ownership of the team’s workload, and ensures workload is delegated effectively. Takes advantage of opportunities to advance the brand of the team, initiates project, takes ownership of mistakes and gives credit to the team for their success. Takes leading action in the face of obstacles, freshly identifying what must be done and leading the implementation of the solution. Sets challenging goals for the team and demonstrates a strong sense of urgency & persistence about accomplishing them. Establishes plans that break projects into their component parts, each with its own timeline. Seeks & gives performance feedback to others and addresses performance problems promptly. Flexibility & Resilience • Leads the team through ambiguous situations, teaches the team to reconsider strongly held ideas, and maintains teamwork efficiency. Ensures team members respond positively to a changing environment and enables them to come up with creative ideas. When the picture is unclear and much is unknown, remains calm and comfortable, accurately assessing risks and options, changing direction & reorienting quickly. Acts decisively at the right time. Results Driven • Sets the bar high for the team and raises team standards; sets challenging team goals and develops standards against which to measure behavior & performance of the group. Persists in the face of significant difficulties, takes risks, faces fears, and demonstrates a strong sense of urgency about achieving goals. PIaf9d728b53f3-25405-37896860

Job DescriptionDescription: Kinsley Power Systems is seeking an Industrial Sales Engineer to add to their team! The Industrial Sales Engineer's main objective is to sell industrial power generation applications including related equipment (transfer switches, switchgear, load banks, fuel tanks, etc.) to end-users, engineers, electrical contractors, municipalities, government applications and OEMs, among others. Kinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales and rentals for over 60 years. If you want to join a growing company with strong family values, a great culture, a company where you are valued for your hard work and have opportunities to grow – then look no further, come join our Kinsley family! Responsibilities: • Responsible for pursuing new project opportunities and closing sales, • Influences quote development, appropriate equipment and support services, project terms and conditions and ensuring customer support exists through the equipment warranty period, • Meets or exceeds quarterly sales quotas by driving sales with targeted customer types in identified verticals, as well as identifies opportunities with existing accounts in assigned territory, • Negotiates and closes deals which derive significant revenue and associated margins, • Understands the company's complete suite of products and services and identifies and hands-off cross-selling opportunities to other business verticals: residential equipment, rental agreements, prime power equipment, service contract sales, • Makes joint sales calls with appropriate technical/engineering sales resources - providing in-depth technical knowledge of the solutions we have to offer, • Develops long-term relationships with customer decision makers and influencers at the electrical contractor, engineer and building owner levels, • Maintains customer/project data in Customer Relationship Management software (CRM): Tracks active projects for weekly and monthly reporting, documenting of business development activity, and obstacles to success Preferred Skills and Experience: • Bachelor’s degree; or equivalent combination of education and experience will be considered on a case-by-case basis, • Proven passion and success in sales required, • Must be self-motivated with the ability to work independently and in a team atmosphere, • Possess a strong customer services focus with good verbal and written communication skills, • Must possess a strong sense of urgency and a proven ability to meet deadlines, • Proven competency in Microsoft Office, • Ability to work a flexible schedule, including overnight travel as required, • Possess and maintain a current, valid state driver’s license All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Requirements: Compensation details: 85000-130000 Yearly Salary PId3aff082a164-25405-38676390

Job Description Position Summary The Lead Plumbing & Fire Protection Designer (or Engineer) is a senior member & manager of the project team, working under the direct supervision of the Trade Design Manager (or Senior Engineer) to lead and manage project teams & design initiatives. This includes supervising a team of Design professionals with a goal to complete high-quality trade-specific schematics & layouts based on solid design principles. The Lead Designer manages all design team project functions, including surveys, calculations, selections & layouts, performs all project phases and is called upon to play a lead role in effectively communicating with peers, supervisors, vendors, consultants, clients & stakeholders. This includes providing leadership support in the construction administration process with the ability to process and review shop drawings, perform field observations, and prepare respective reports. The Lead Designer is fully capable of assuming the Job Captain function, and directly managing the training, development & project execution of direct-report project team members. Qualifications • Minimum 6yrs experience working as a Designer, of which at least 2yrs were spent in a Senior Designer Role, as part of a professional engineering project team, under the direct or indirect supervision of a licensed professional engineer., • Minimum 2yrs experience leading engineering projects of various sizes and complexities., • 4-year Engineering degree., • Professional Engineering License preferred., • Great interpersonal skills., • Polished communication skills (both verbal & writing)., • Highly organized and composed under pressure., • Proven project management ability, with demonstrated experience managing direct reports to strict timelines with multiple projects to meet deadlines under high-pressure environment., • Advanced proficiency with Microsoft Office., • Working knowledge of AutoCAD & REVIT., • Possesses a keen eye for detail. Expectations Trade-Specific Competency – For Plumbing & Fire Protection Engineers Level 4 (Functional Mastery) • Can ably recognize even the most complex types of existing systems and apply solutions to the most complex engineering problems., • Can independently design complex plumbing & fire protection systems with inherent knowledge, minimal research & direction, and use of company standards & templates., • With minimal supervision, can develop intricate designs/layouts and selection of advanced equipment., • Advanced knowledge of codes and standards. Can ably research when required., • With minimal supervision, can generate specifications based on company standard templates., • Self-sufficient in producing existing conditions surveys and due diligence reports including cost estimates., • Educates L3 engineers. Core Competencies Project Management Level 4 (Functional Mastery) Project Management • Exhibits project process mastery with confidence and humility. Demonstrated ability to see the big picture and keep the team focused on key team & company goals, and on the client experience. Ensures effective collaboration between team members, understands the various personalities, and how they can best work together for the good of the whole. Habitually performs Project Manager responsibilities without assistance & with the highest degree of efficiency. Relationship Management • Fosters a collaborative culture, with demonstrated experience training & developing staff. Demonstrated ability to oversee team coordination with managers, clients and team members to set expectations, deliverables, and objectives. Delegates workload assignments effectively & inspires others. Problem Solving • Teaches the team to view problems as opportunities to grow & fosters a solution-based thinking culture, where the team brings ideas & solutions to the table. Enables the team to fill knowledge gaps through active & proactive research. Assesses team issues from different vantage points, thinks "outside the box", & formulates the most effective solution in addressing specific challenges. Takes a "prevent rather than intervene" approach by focusing on team quality and due diligence. Customer Satisfaction • Ensures that the team focuses on the client experience and keeps the customer perspective in mind. Teaches the team to have a "customer is always right" approach. Elicits feedback from direct reports and creates strategies to help the team serve customers more effectively. Job Captain • Demonstrated ability to perform consistently satisfactory Job Captain responsibilities. The Job Captain is counted on to: Take Ownership The Job Captain is responsible for taking ownership of the coordination of project deliverables and issuances with the project team. This means coordinating between the project team and other MGE groups on the timely and accurate set-up/issuance of project documentation. This means to: • Quarterback the project start-to-finish. Seeing the project through and making sure it goes out correctly., • Include the right stakeholders in your communication., • Coordinate with all departments and take ownership of the process throughout the entire project lifecycle. Apply Quality, & Ensure it The Job Captain serves as an important quality control point, by checking project documentation for completeness and accuracy prior to submitting for issuance. This means to: • Submit all completed checklists to the Project Manager., • Provide final clearance on project issuance., • Escalate concerns quickly and decisively., • Ensure checklists, issue sheets and other pertinent documentation are accurately completed before sending., • Make sure all pencils are down before submitting a set for issuance., • Own the quality control process. Make sure the right engineers have checked their design before submitting it to you for issuance., • Check the drawings for accuracy before they go out., • Ensure backgrounds and xrefs are up to date., • Coordinate the issuance of Project Manuals (Book Specifications) if applicable., • Coordinate and check the Issued Drawings List for every drawing issuance., • Double check to see if the backgrounds received from the architects are correct., • Ensure the proper drawings are compiled and issued., • Communicate the status of the issuance through completion., • Follow-up with the client to ensure the package was received. Ensure Project Documentation is Correct The Job Captain ensures that proper project documentation is thoroughly, correctly, and consistently followed. This includes (but is not limited to): • Correct drawing set-up and filing., • Correct folder structure set-up and ongoing maintenance., • Correct and timely issue sheets., • Correct post-project filing and archiving., • All changes are bubbled appropriately. If a drawing is being filed for the first time, there should be no bubbling., • Delta in the revisions must match the Delta in the title block., • All applicable DOB notes should be turned on for DOB filing. If a job is outside New York, any NY-related notes should be turned off., • The PAA sub-number is correct., • The initials of the team members are on the title blocks for all drawings. XX does not work here., • Include the correct DOB Now number., • Be clear with the CAD/BIM group on project set-up expectations., • Adhere to the company standard project folder structure., • Check to see if drawings, folders, and issue sheets have been set-up correctly., • Properly place project files into the correct folders within the drive., • Notify Operations and Office Management that a project is confirmed for archiving. Communication Level 4 (Functional Mastery) Listen and ask questions to fully understand the scope of the project. Clearly conveys the focus and intent of the project to the team. Puts instructions into a framework that team members working on the project can understand. Explains how the project fits in with the overall scheme of the company and its ultimate objective. Through writing and speaking openly & honestly with appropriate body language and grammar, successfully inspires trust in both the stakeholders and the team members. Through honest feedback and clear direction, instills loyalty in the team, making it easier to deliver instructions, make changes and provide constructive criticism. Reports the team’s progress to the client with assurances that keep the client satisfied. Leadership Level 4 (Functional Mastery) Enables, motivates, and inspires the team to meet deliverables within project constraints by demonstrating commitment, expertise, confidence, genuine concern, and ability to help everyone solve challenges and achieve goals. Finds the key factors that motivate each team member, settles disputes, and effectively encourages the team to maintain its focus. Conducts timely and recurring career development and performance management for team. Accountability Level 4 (Functional Mastery) Self-Direction & Sense of Urgency: • Is personally invested in the success of the team by feeling that personal success is directly related to the success of the team. Embraces management, mentorship, and the ownership of the team’s workload, and ensures workload is delegated effectively. Takes advantage of opportunities to advance the brand of the team, initiates project, takes ownership of mistakes and gives credit to the team for their success. Takes leading action in the face of obstacles, freshly identifying what must be done and leading the implementation of the solution. Sets challenging goals for the team and demonstrates a strong sense of urgency & persistence about accomplishing them. Establishes plans that break projects into their component parts, each with its own timeline. Seeks & gives performance feedback to others, and addresses performance problems promptly. Flexibility & Resilience • Leads the team through ambiguous situations, teaches the team to reconsider strongly held ideas, and maintains teamwork efficiency. Ensures team members respond positively to a changing environment and enables them to come up with creative ideas. When the picture is unclear and much is unknown, remains calm and comfortable, accurately assessing risks and options, changing direction & reorienting quickly. Acts decisively at the right time. Results Driven • Sets the bar high for the team and raises team standards; sets challenging team goals and develops standards against which to measure behavior & performance of the group. Persists in the face of significant difficulties, takes risks, faces fears, and demonstrates a strong sense of urgency about achieving goals. PIba0d4955e471-25405-37896981

Wonderly is an end-to-end verticalized AI-native OS for home services businesses. We own the entire system of record, all business applications (we replace ServiceTitan, House Call Pro, RingCentral, Squarespace, Docusign, Square, and a dozen other applications), and dozens of AI agents ourselves embedded natively inside our business applications, with native data read & write access to our system of record. As a result, we can deploy dozens of production-ready AI Agents to our customers in under 30 minutes with no FDEs, no integrations, and no data cleaning work. Wonderly has the most result-driven business model, because we’ve proven our system and AI Agents work. We are not trying to sell our customers a dream - we deliver real revenue and profit to our customers. All of our software and AI Agents are free - we charge a % of revenue we deliver for our customers. Each of our 10+ core AI Agents help improve their revenue by 5-20%. This is the ultimate outcome-based pricing, only possible when you own the entire end-to-end system and all the agents yourself. Wonderly already has PMF and has gone from 0 → 1 (we are happy to share more over a call), with very clear moat and deep industry knowledge that took a team of 70 hardcore A-players 18 months of stealth to build. We believe Wonderly has the potential to be a $100B - $1T outcome. The market is massive: home service businesses across North America (a $2T market). We’ve raised over $50M from top-tier investors, have $20M a year in free cashflow from another product line (Motion) - all that $ gets pumped into Wonderly. I’m Ethan, Wonderly’s Co-Founder and COO, and I currently lead go-to-market for Wonderly and for the home services businesses we serve. My job sits at the intersection of growth, product, engineering, data, and operations: I work on the systems that help our customers acquire homeowners, turn those leads into booked jobs, and ultimately drive revenue. I’ve spent my career building and operating high-performing teams and systems. Before Wonderly, I was a management consultant, software engineer, and quantitative trader. At Motion, the productivity software company I co-founded before Wonderly, I wrote product code, built the data stack and ad-buying engine that scaled to 100k+ paying users, and hired and developed many of the successful people on our team. I care deeply about doing excellent work, moving quickly, and being honest about what the data says. I’m tough but supportive and fair: I’ll hold you to a high standard, give you direct feedback, and make sure you have the context and support to succeed. I expect people to take real ownership, and I invest heavily in helping ambitious people become even stronger. This is not a comfortable job. I am looking for someone who wants to win, make the most of themselves, and prove what they are capable of. If you want to join a team that is serious about winning, keep reading. I’m looking for a GTM Operations & Product Lead to develop the next several major acquisition channels for the home services businesses we serve. Today, our primary channel for acquiring homeowners is Meta ads. We’ve built an extremely sophisticated operating system around that channel: we run a strong experimentation, generation, machine learning, quality control, and scaling loop, and we can optimize not just for cheap leads but all the way through the funnel to closed-won revenue. I’m hiring now because there are many more channels we should be pursuing, including YouTube and Shorts, TikTok, Google Ads, physical mail, and channels we haven’t discovered yet, but I do not have the bandwidth to go deep on all of them. You’ll take a new channel from zero to one yourself: understand the opportunity, make the creative, buy the ads, build whatever tracking and tooling is needed, debug the funnel, and prove that the channel can work. You’ll report directly to me. This is not a regular GTM or agency marketing role where you manage a budget, hand work to agencies, or optimize one ad account. It is also a product and engineering role: once you find something that works, you’ll figure out how to make it repeatable across many Wonderly customer accounts, with the right creative systems, data, quality controls, and operating processes. It also needs to be automated: at our scale, we need to launch an acquisition channel for each customer in less than 30 minutes. We are building a distributed system for customer acquisition. The upside is that you will have a real chance to build and own a channel that becomes a multimillion-dollar growth engine, and lead the people and systems behind it. You will see your work translate directly into homeowners served, jobs won, and revenue created. If you really want to win, join this team. We are building something enormous, and the people who make these channels work will have an outsized impact on the company. Find and build new paid channels for acquiring high-quality homeowner leads Take a channel from zero to one by forming the thesis, making the creative, buying ads, building software, and iterating toward a repeatable growth loop Build creative, experimentation, data, and quality-control systems that work across many customer accounts Run and improve our Meta acquisition channel, with the potential to take it over end to end Analyze performance from CPM and CPL through lead quality, downstream conversion, and closed-won revenue, then fix the highest-leverage bottleneck Work with our website builder, intake form, lead-scoring, data, and engineering systems, then manage the operations people and engineers needed to scale channels that work You are a hard worker who is extremely scrappy and resourceful. When something is blocked, you find a way through it You can execute across a growth problem: buying ads, making creative, building software tools with AI, launching landing pages, and getting the details right You are quantitatively strong and can diagnose performance data, with good intuition for CPM, CTR, conversion rate, lead quality, CAC, payback, and downstream revenue You have hands-on experience buying ads or operating a growth loop on at least one meaningful channel, and you understand that a cheap lead is not necessarily a valuable customer You have an engineering or quantitative background and are comfortable with APIs, analytics tools, SQL, and data pipelines You learn quickly, write clearly, and turn ambiguous problems into concrete experiments, decisions, or operating processes People from these backgrounds tend to do well: Founders or early employees who have built a growth function, product, or operating system from scratch Paid acquisition or growth operators who have personally managed campaigns, creative, budgets, and outcomes Quantitative traders who have scaled a trading strategy or found a durable edge Growth engineers, quantitative analysts, or technical operators who enjoy turning messy data and experiments into repeatable systems Backgrounds we care less about: Agency roles where success meant managing client relationships or delivering recommendations rather than owning outcomes Big-company marketing roles where the playbook, tooling, and channel were already established Roles focused only on platform metrics, without visibility into lead quality, revenue, or closed-won outcomes What matters more than the resume: You think clearly from first principles and can form a strong point of view quickly You can handle a lot of feedback without becoming defensive, and you embrace learning and growth You are excited to be held to the highest standard you have experienced at a company You take ownership when things break and stay focused on the outcome 70 hour weeks. You will spend at least 3 months of your first 6 months working closely with me in Chicago so you can operate with confidence You will operate autonomously, make decisions with incomplete information, and own the result. New channels have no team, playbook, tooling, or data, so you will build the first version You will be accountable for qualified homeowner demand and closed-won outcomes, not surface-level ad metrics $275,000-$600,000 TC (base + equity + bonus) Equity in Wonderly Remote, with regular in-person at hacker houses Wonderly is committed to creating a diverse and inclusive workplace where everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.

Senior Software Engineer (Full-Stack Mastermind) $200k – $220k / year Fully remote Description Most software engineers write code. We're looking for someone who changes the trajectory of a product. Do you thrive on owning a problem from the database all the way through the user experience? Can you move comfortably between designing an API, debugging a production issue, optimizing a SQL query, and improving a front-end workflow? Are you the type of engineer who sees a complicated problem, figures out what needs to happen, and ships a solution other people thought would take twice as long? And just as importantly: are you already figuring out how AI changes the way great software gets built? If so, read on. I'm the Head of Engineering at RTA, and I'm looking for a Senior Software Engineer to help build and evolve Fleet360, our fleet management SaaS platform. This is a high-ownership, high-impact role. You won't just be executing tickets. You'll be shaping solutions, making architectural decisions, working across the stack, and raising the engineering bar for the people around you. We are also serious about becoming an AI-first engineering organization. That doesn't mean blindly generating code and shipping whatever an LLM spits out. It means using AI as a force multiplier throughout the software development lifecycle: understanding unfamiliar code, exploring solutions, generating and reviewing implementations, writing tests, debugging issues, documenting systems, automating repetitive work, and dramatically increasing the speed at which a great engineer can deliver great software. We want engineers who are actively figuring out how to work differently because these tools exist. This role is not for everyone. If you prefer clearly scoped tasks, minimal ambiguity, staying exclusively in one layer of the stack, and steady incremental work, we'd still love to have you, just not in this seat. This role is for engineers who see an undefined problem and feel a pull toward it, not away from it. What we're looking for In general, someone who: • Is a force multiplier. When you're on a project, the whole team moves faster and ships better. You raise the bar just by being in the room., • Is passionate about serving others., • Thinks like a product engineer, not just a programmer. You care about the outcome for the user, not simply whether your code works., • Owns problems end to end. Front end, API, database, integration, production issue: you go where the problem takes you., • Works AI-first. You actively use modern AI development tools to make yourself faster and more effective, and you're constantly experimenting with better ways to use them., • Knows that AI output still requires engineering judgment. You validate assumptions, understand generated code, test aggressively, and never confuse speed of generation with correctness., • Has strong opinions, loosely held. You push back when something is wrong, but you update your views when presented with better information. You're not trying to be the smartest person in the room. You want the team to find the right answer., • Is comfortable being part of a team that thrives on healthy conflict. People with thin skin need not apply. No, seriously., • Passionately cares about our clients, who are fleet managers, parts clerks, and automotive technicians maintaining everything from squad cars to school buses, so everyone comes home safely at the end of the day., • Thinks of themselves less, while not thinking less of themselves. You're other-centric, compassionate, and self-assured., • Takes ownership and initiative. You identify how to make our products and processes better without waiting for permission. You don't ask for a ticket to fix something obviously broken., • Loves to read, learn, grow, and stretch themselves. Bonus points for each book they've read by Patrick Lencioni. What we actually require Five things. If you have these, apply and we'll figure out the rest together. • 5–7+ years of professional software engineering, with real ownership of production software. Not years logged, but systems you were responsible for when they broke., • Genuinely full stack. You may be stronger in one area, but you move between the browser, API, database, infrastructure, and third-party integrations when the work requires it., • Node.js and TypeScript at production scale. Well-designed APIs and services that hold up under real load., • Deep relational database ability. You design schemas, write and optimize SQL, diagnose performance problems, and reason about data integrity and concurrency., • AI-assisted development as a daily workflow, with judgment. You can break a problem down, give a coding agent useful constraints, evaluate what comes back, iterate, and steer it to a production-quality result. And you can tell when it's confidently wrong. What strengthens your application None of these are dealbreakers. Any of them make you more interesting to us: • Vue.js specifically, since it's what our front end is built on. Strong React or Angular experience translates well., • Browser-side application architecture: component design, state management, async behavior, performance, maintainable UX., • Systems design beyond features: services, event-driven patterns, distributed systems, data flows, and judgment about when complexity is and isn't justified., • Messaging and queues such as RabbitMQ, Kafka, or AWS SQS, used to build resilient and decoupled systems., • Caching and distributed application patterns, including technologies such as Redis., • Containerized, cloud-native applications, including Docker, AWS ECS/EKS, and Kubernetes., • Observability as a first-class concern: logs, metrics, traces, profiling, APM., • DevOps fundamentals: CI/CD, automated testing, and how software gets safely from a laptop into production., • Building AI-powered product capabilities: LLM APIs, tool and function calling, RAG, embeddings, vector search, structured outputs, evaluation, agents. Deep AI/ML research background is not required., • Communicating with precision: explaining an architectural tradeoff to a product manager and a hairy debugging session to a junior engineer without losing either of them., • A Bachelor's degree, especially in computer science or a related field. Not required. Working with AI here This is the part we care most about, so here's what we mean concretely: • You work agentically, not with autocomplete. You've driven multi-file refactors, migrations, and test coverage with coding agents, not just accepted single-line suggestions. You maintain the context files, rules, and prompts that make those tools work for a whole team, not only for you., • You review AI-generated work like code from any other contributor. Understand it, challenge it, test it, improve it, then ship it., • You have an eval habit. You can explain how you knew an AI feature actually got better, rather than just felt different., • You know when not to use a model. Our customers track DOT compliance, warranty claims, and parts inventory. Some of that must never be answered by something probabilistic, and you can tell which parts., • You look for engineering work to automate: test generation, debugging, code analysis, migrations, documentation, repetitive implementation, internal tooling., • Bring proof. A repo, an eval suite, a rules file, an agent workflow you built for your team. Anything real tells us more than another year of experience on paper. Key responsibilities • Own features end to end: idea to production, across front-end interfaces, APIs, business logic, databases, integrations, and supporting infrastructure., • Build great user experiences: responsive, reliable, maintainable front-end functionality, with real understanding of the systems and data behind it., • Design and build back-end systems: scalable services and APIs in Node.js and TypeScript, with sound architectural and data-modeling decisions., • Work AI-first: use AI-assisted development and coding agents throughout your daily workflow for speed, quality, and leverage., • Improve how we build software: experiment with new AI-enabled workflows and help the team find the practices that materially move engineering productivity., • Build AI-powered product capabilities: features using LLMs, retrieval, agents, and intelligent automation where they create real customer value., • Elevate the team: rigorous code reviews, mentorship, shared techniques and patterns, and modeling the standards you want to see org-wide., • Improve performance and scalability: find bottlenecks across browser, network, application, database, and infrastructure, and drive them to resolution., • Solve production problems: when something breaks, dig through the whole system until you understand why. Don't stop at the boundary of the code you normally work on., • Integrate systems: connect third-party APIs and internal services, designing for reliability, failure handling, observability, and maintainability., • Ensure security and reliability: champion secure development practices and build systems our customers can depend on., • Collaborate across the business: work with Product, QA, Support, and other engineers to turn customer and business problems into high-quality software. What success looks like By day 90, you have: • Shipped at least two features end to end, browser through database, to production customers, • Taken point on a production incident and driven it through resolution and postmortem, • Made one improvement to the team's AI-assisted workflow that another engineer has adopted, • Formed and shared a documented opinion on one part of the Fleet360 architecture you'd change, and why By the end of year one, you have: • Taken end-to-end ownership of a significant domain of Fleet360, including architecture, reliability, and roadmap input, • Shipped at least one AI-powered customer-facing capability, from design through evaluation, • Measurably improved something we track: p95 latency on a key endpoint, deploy frequency, flaky test count, or defect escape rate, • Changed how at least two other engineers work, and they'd name you as the reason How we'll evaluate • A conversation with the hiring manager about your work and how you use AI tooling, • A team conversation to evaluate mutual fit and discuss your technical experience, decisions, and problem-solving approach The engineer we're ultimately looking for • You don't define yourself as a "front-end engineer" or a "back-end engineer.", • You're a software engineer., • You understand that the technology is simply a means to solve a problem. If solving that problem requires writing a Vue component, changing an API, redesigning a database query, tracing a message through a queue, debugging an AWS service, or directing an AI coding agent through a large refactor, you're willing and able to go there., • And as AI fundamentally changes how software is built, you're not waiting for someone else to figure out what that means., • You're already experimenting. The bottom line We're looking for a rare combination: the technical depth to design serious systems, the ownership mindset to treat our product like it's their own, and the humility to serve others well. If you're the kind of engineer who leaves every codebase, team, and product measurably better than you found it, this is your seat. Compensation and work location Total compensation for the role is between $200k and $220k. This is a full-time, fully remote role open anywhere in the US, with occasional travel to our Glendale, AZ headquarters for team gatherings. This position is classified as exempt and is not eligible for overtime pay. Why top talent chooses RTA We invest in our people. Period. • 401(k) with 6% Safe Harbor match (100% vested day one), • Flexible PTO model built on trust and manager-approved time off, • Cigna PPO and HSA medical plan options with company contributions ($780–$1,950 annually), • Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity, • Wellness rewards up to $350 annually, • Virtual care and mental health support resources, • Company-sponsored benefits including dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options, • Additional employee perks, wellness initiatives, and discount programs The part we're most proud of • 99% of employees say RTA is a Great Place to Work® (Certified 3 years running), • 30% ARR growth for two years straight, • We are an AI-forward company building for the future, • Big growth. Real benefits. Strong culture. A team that delivers. About us RTA has been established since 1979 and has the reputation of providing the best customer service in the market. Our purpose is to help fleets succeed. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love that our work makes a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, patients in ambulances, food and medical supplies in trucks, and people just taking the bus or train to work. We do meaningful work, and we want our clients to have the best tools available to them. Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other's company. We offer some pretty unique perks and benefits, as well as all the standard ones. We're happy to talk through all the options. Physical and travel requirements This role has the following physical and travel requirements: • Ability to sit or stand for extended periods, • Ability to work at a computer for prolonged periods, • Occasional travel to corporate HQ in Glendale, AZ for team gatherings Reasonable accommodation RTA is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application process or perform the essential functions of this role, please notify us at hr@rtafleet.com. Employment notices Employment with RTA is at-will. This means either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Employment with RTA may be contingent upon successful completion of a background check and other pre-employment screenings, consistent with applicable law. We cannot accept student visas or provide sponsorship at this time. Equal employment opportunity RTA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Salary Description $200k – $220k / year Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Aerostrat is a fast-growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy-to-use product. As a senior full-stack software engineer at Aerostrat, you'll play a critical role in expanding our product offerings across the tech stack working cohesively on UX, APIs and infrastructure to ensure we can scale with our customers. As a member of our growing engineering team, you'll need to be a self-motivated, high-impact and driven individual that goes out of your way to learn about and produce the best solutions for our customers. Because our team is so lean, you will have a real opportunity to contribute to the direction of the product and see your ideas make it into production on a regular basis. • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Analyze tough customer problems and come up with great designs that you will turn into efficient backend solutions, • Design, develop, and maintain scalable systems and well-tested features, • Design and implement services that are reliable, high-quality, performant, and sustainable, • Work with our business team to build great user stories and designs from (sometimes) ambiguous requirements or problems, • Occasionally wear many hats due to our smaller team size, with opportunities to work on everything from design to deployments, or meeting with our customers to build integrations for them, • You have significant experience with C#/.NET and SQL Server databases, • You have significant experience building and consuming REST APIs and microservices, • You have significant experience with frontend development in HTML, CSS and JS, • You have experience with AngularJS (1.x) or similar frameworks, • You have experience working with build pipelines such as Webpack, • You have experience with WebGL and/or Canvas, • You have significant experience building B2B cloud solutions on Azure or AWS, • You love learning about and solving real customer problems, • You care a lot about making an impact on the business since we have such a small team, you'll be shipping important features all the time, • You are a self-starter who gets excited about learning and improving anything possible since we are still constantly developing many parts of our engineering stack, • You have a positive attitude and communication style because we've learned that excellent written communication and attitude go a long way for a remote team, • 5+ years of work experience building backend services with C#/.NET, • 5+ years of work experience building and using SQL databases, • 5+ years of work experience building single-page app frontends in HTML/CSS/JS, • 3+ years of work experience building & consuming REST APIs, • 3+ years of work experience working with Azure or AWS cloud projects, • 3+ years of work experience building technical designs for other engineers, • Aerospace maintenance experience or interest in the aerospace industry, • Experience building B2B SaaS applications As an engineer at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and play a foundational role in the development and refinement of our product offerings. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will have opportunities to work closely with customers and have a voice to shape the direction of our products. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly successful product used by many of the airlines behind your travel and the packages shipped to your doorstep.$140,000 - $200,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel discounts with our corporate travel provider, • Annual team retreats, • Title: Senior Software Engineer, • Salary: $140,000 – $200,000, • Job Type: Full-time; Remote (Within 50 miles of Seattle Preferred), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

RevenueBase: We're building the data infrastructure that makes AI agents trustworthy instead of error-prone. We provide continuously refreshed, verified B2B data for autonomous AI agents and GTM workflows. We've tripled growth while maintaining 100% gross dollar retention and staying cashflow positive. We power AI agents for Clay, Zoominfo, Dun & Bradstreet, and the next generation of AI GTM tools. Why We're Hiring This Role: The companies building the future of go-to-market are building on top of our B2B data infrastructure. Many are onboarded and running. The hardest part of being a B2B data customer is figuring out how to run the right searches across the data to get the business outcome they bought us for. They need a technical partner to help them actually succeed with the product. This role exists to own the full customer lifecycle — onboarding, activation, health, and expansion — across every account we have. You are the founding hire for this function. When we hire behind you, you hire them. What You'll Do: Own the "first successful search" — every new customer's activation milestone. Get them there, fast. This is the most important thing you do. Own customer health across all accounts. Know which customers are getting value, which are quiet, and which are at risk — before anyone asks. Drive expansion and cross-sell. As we ship new API surface area (verification, enrichment, discovery, MCP), identify which customers need what and run the expansion conversation. Run onboarding at scale. 3-5 new customers per month today, scaling to 10+. Make onboarding light, fast, and reliably successful. Be the voice of the customer inside RevenueBase. Sit on top of every Slack channel, every support request, every integration conversation, and tell product and engineering what customers actually need. Build the function. Write the playbooks, the health scoring, the expansion motion, and the onboarding framework — then rewrite them when they stop working. Who You Are: You've owned a quota before — NRR, expansion, or retention — and know how to drive it without being pushy. You've worked at early-stage companies. You are allergic to process for process's sake. You write the playbook because there isn't one. You are the most technical non-developer in every room, and developers respect you. You don't pretend to be an engineer, but you're not precious about getting into the weeds. You don't wait to be told. The customer's success is your outcome, and you treat it that way. Must have: Tech literacy — enough to read a customer's integration code (Python, JSON, SQL, you name it), spot what's broken, write a small script to demonstrate an API call, and be credible in a technical conversation. B2B data fluency — you know what firmographics, technographics, intent, and contact enrichment are. You understand why an email bounces, why a company name match is hard, and why verification matters. API mental model — REST, webhooks, rate limits, authentication, and the difference between a batch file drop and a real-time API call. You can walk a customer through integrating our MCP server. Nice to have: Direct experience in B2B data, sales intelligence, or RevOps tooling Experience with MCP servers or LLM-powered agent workflows Prior founding CS or founding CE experience at an early-stage company Your First 90 Days: Days 1-30: Shadow every active customer conversation. Write queries against our Snowflake environment. Sit in on sales and onboarding calls. Build a map of all customers — health, usage, expansion potential, risk. Days 31-60: Take ownership of onboarding. Run the "first successful search" milestone with every new customer. Publish a customer health scoring framework. Days 61-90: Identify and execute your first three expansion opportunities. Ship the v1 onboarding playbook. Tell us what you need to do this job 10x better. Who You Are Not: You have not spent your career at companies with 1,000+ employees and defined CS processes. You do not need a playbook to get started. You are not looking for a pure relationship role with no technical depth, and you are not looking for a pure engineering role with no customer contact. Why RevenueBase: Product with real traction: Customers rely on our platform in production. High ownership: Small team where your work directly shapes the product. Customer-driven culture: Activation and retention are how we measure success. Growth stage company: Clear product-market fit and momentum. Impact over process: Less bureaucracy, more building. What We Offer: Competitive compensation based on experience. Meaningful ownership and long-term growth opportunities. Flexible working hours. Fully remote-friendly team (East Coast / Boston preferred). Direct collaboration with founders and core engineering leadership.

Who We Are: Dedicated to making a difference in law enforcement agencies across the U.S., our mission is to transform policing by elevating officer performance with a preventative-based early intervention system. Driven by data science and powered by machine learning, our offering analyzes officer performance data in order to identify potentially problematic behavior. In partnership with the University of Chicago, we’ve developed the world’s largest multi-jurisdictional officer performance database, and the only research-driven, evidence-based early intervention system available in policing today. We’re also the only provider of a fully integrated, cloud-based Software-as-a-Service (SaaS) platform that simplifies essential policing workflows. This platform is designed to be a single-source solution for all operational needs, driving extensive efficiency gains and providing best-in-class advanced analytics and insights. Benchmark Analytics provides a comprehensive, all-in-one solution that is advancing police force management through state-of-the-art technology and market-leading data and analytics. The Role: In this customer-facing role, you will drive configuration and optimization of our SaaS platform with speed and precision. You will work as part of a dedicated delivery pod — partnering with a Data Engineer and a Reporting Analyst, and reporting to a Project Manager — jointly accountable for the end-to-end success of every agency in a shared book of accounts. Working in an Agile cadence, you will translate customer needs into scalable, best-practice configurations, and partner with your pod and the broader Configuration practice to continuously refine how we deliver. Responsibilities: • Work within an Agile framework to iteratively configure and deploy SaaS solutions, • Engage in sprint planning, daily stand-ups, and retrospectives to ensure continuous improvement, • Rapidly translate customer needs into configurable solutions that align with best practice, • Partner with police and government agencies to understand their workflows and operational needs, • Analyze and model business processes using BPMN to document and optimize workflows, • Document and communicate configuration changes effectively across teams, • Conduct configuration testing and validation before deployment, • Create user guides and training materials for configured solutions, • Participate in customer training sessions and knowledge transfer, • Gather and incorporate customer feedback to enhance future configurations, • Collaborate cross-functionally with project management, product, and support teams to refine implementation processes, • Maintain up-to-date documentation of configurations, system settings, and best practices, • Identify, analyze, and resolve configuration-related issues in an Agile, iterative manner, • Ensure compliance with security, data integrity, and regulatory requirements Job Qualifications: • Strong understanding of BPMN 2.0 (Business Process Model and Notation) with proven ability to model business processes effectively, • Proficient in JIRA, Confluence, and BPMN tools, • 1+ years of data analysis experience using SQL, Python, or other scripting languages, • Knowledgeable in data standardization, data mapping, and reporting, • Strong technical aptitude with ability to quickly learn new products and technical skills, • Excellent data sense with ability to identify patterns and understand central tendencies in both qualitative and quantitative data, • Strong problem-solving skills with keen attention to detail, • Enjoys working with data, testing assumptions, and conducting exploratory data analysis, • Familiarity with Agile methodologies including Scrum and Kanban, • Experience with iterative implementation processes, • 4+ years in technology/software implementation, • 4+ years in a SaaS environment, preferably with Enterprise customers, • Experience working with government agencies or law enforcement (preferred), • 2+ years of consulting experience, • Strong customer service orientation, • Ability to interpret and communicate complex concepts clearly, • Ability to communicate concisely and persuasively with customers, product managers, and engineers, • Independent self-starter who enjoys taking on new challenges and running with them, • Thrives in collaborative, fast-paced environments, • Comfortable under pressure with high-stakes deadlines in a fast-paced environment, • Passionate about the Benchmark Analytics mission and improving outcomes in the public sector, • Bachelor’s degree preferred, • Ability to travel approximately 25% for customer meetings What We Offer: • A competitive salary and benefits package., • Unlimited Paid Time Off., • Ability to work in a fully remote environment (must be based in the U.S. and willing to work in Central Time Zone)., • Summer Half-Day Fridays., • Freed Up Fridays during Spring, Fall, and Winter months to promote productivity and dedicated heads-down work time., • Medical, dental, and vision plan offerings along with 401(k)., • Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance., • Other Voluntary Benefits include additional Life Insurance, Spouse Life Insurance, and Accident Insurance., • The satisfaction that comes with being part of a solution that has real impact in the world., • A diverse workforce and inclusive environment that embraces unique contributions and experiences., • An empowered culture that encourages creativity and professional growth. Estimated Annual Salary Range: $120k-$150k; based on role, experience, and location Additional Information: • Benchmark Analytics is an Equal Opportunity Employer. We value diversity of all kinds in our effort to create a stellar workforce of committed and passionate team members., • Unfortunately, we are not able to sponsor employment visas at this time, so we can only accept applications from candidates who are authorized to work in the U.S.

Join us in Advancing the Environmental Global Impact within the Rail Industry! For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously ZTR is in search of a Field Service Engineer to support out major U.S. customers. This role requires someone who works well independently while remaining a strong collaborator and team player. The successful candidate will serve as ZTR’s on-site technical representative, working closely with customers and internal stakeholders. The position involves hands-on troubleshooting, system commissioning, customer training, and resolution of complex technical issues. This role is based in the United States, in East St. Louis, Illinois or North Little Rock, Arkansas, and reports directly to the Technical Service Manager in London, Ontario, Canada. The Field Service Engineer will be responsible for: • Configure and support ZTR control systems using advanced PLC knowledge, • Perform on-site commissioning and investigative troubleshooting of ZTR equipment, • Provide technical training to customers on-site, • Collaborate with and support the sales team as required, • Participate in project coordination and project management activities as needed, • Travel domestically and internationally (approximately 15%–30%, including travel within the U.S.) Experience and skills our Field Service Engineer needs: • Minimum 3-year diploma in Electronic Engineering Technology, or Professional Engineer, or Valid electrician license • Strong ability to troubleshoot electrical control systems and locomotive electrical systems, • Advanced PLC programming and configuration skills, • Working knowledge of industrial communication protocols (e.g., Modbus), • Basic to intermediate understanding of Ethernet networking, including LANs, WANs, VPNs, and Wi-Fi, • Proficiency with standard computer applications (e.g., Microsoft Office), • Ability to manage multiple priorities, meet deadlines, and work independently, • Strong judgment and decision-making skills, particularly in high-pressure situations, • Excellent customer service and conflict resolution skills, • Hands-on technical experience required, • Candidates with locomotive and/or freight railway experience will be given preference Please apply even if you don’t qualify for all responsibilities or skills. Why Choose ZTR? ZTR offers a positive working environment and a group of friendly and talented industry leaders passionate about driving environmental and financial benefits for our clients. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR. At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers’ organizations. You will have the ability to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development. ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. What you will be doing: Bellese is looking for an AI-enabled product engineer to rapidly develop prototypes and proofs of concept. You will lead a small team of junior technologists in building solutions to early-stage ideas formulated by various teams and via organic ideation sessions. You will work to rapidly build working software that can demonstrate real business impact to clients. You’ll be focused on shipping products in weeks, not months. You won’t just determine system architecture, you’ll shape how products deliver tangible client value.You’ll show resilience and creativity in iterating on and evaluating technology solutions posed; you won’t be afraid to move on from approaches that aren’t working. This role reimagines what an engineer looks like. You will not be handed fully fledged product specifications or features, rather, you will need to take nascent ideas and turn them into working software. You will own more of the product lifecycle than a traditional software engineer. Required Qualifications & Experience: A strong background in software engineering and modern software development, with a broad exposure to different tools and languages Explicit experience using AI solutions for product development Experience building early stage software products Experience working directly with product and business leaders to build software that solves complex business problems Preferred Qualifications: Experience rapidly iterating on potential technology solutions to complex business problems Experience working in small, entrepreneurial environments Experience developing solutions for public healthcare problems and an understanding of the challenges (e.g., HIPAA, data inconsistencies) and opportunities (e.g., FHIR) that result. Demonstrated experience imagining new solutions, prioritizing them against resources available, and decommissioning efforts that are not fruitful. • US Citizenship or Green Card only - we do not offer Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See _, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. $160,000 - $180,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment form but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Professional experience in pre- and post-sales roles, such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer. Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, an

About AZX Our mission is to accelerate positive impact in critical industries through AI transformation. We’re growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe) and utilities (can’t say which large utility yet). We’re a public benefit corporation, founded in 2024 and have been profitable from the beginning (bootstrapped with consulting). We work on challenges in clean energy, decarbonization, climate risk, energy systems and global economics. We’re building our company for long term success and aim to build the ultimate place to work if you’re passionate about AI and positive impact. About the Role We're looking for a Staff or Senior ML Engineer to own the technical backbone of how AZX serves and evaluates models at scale. This is a high-leverage IC role spanning our inference platform — GPU scheduling, autoscaling, and serving infrastructure for vLLM/SGLang across cloud and customer-managed clusters — and the evaluation systems that tell us whether model, prompt, and agent changes that make things better. You'll create technical direction for how AZX serves models reliably. This role suits someone who wants architectural ownership over hard ML infrastructure problems, paired with the judgment to build the guardrails that let the rest of the team move fast safely. What you will do You will work on software projects in client engagements, and over time, internal platform capabilities. You will: Build and maintain backend services for our LLM gateway — routing, rate limiting, key management, and observability in front of the inference fleet. Contribute to sandboxing and isolation infrastructure that keeps agent-generated code safe to execute, working alongside our security-focused engineers. Support Kubernetes-based platform services, including operators and autoscaling logic adjacent to our inference platform. Write high-performance backend code in Go, Rust, or async Python (FastAPI/Starlette), working with infrastructure like Envoy and gRPC. Instrument services with OpenTelemetry so behavior, latency, and cost stay observable as the platform scales. Collaborate across the gateway, sandbox, and inference platform teams, flexing across areas as priorities shift. Core Qualifications - Technical and foundational 4+ years of experience in backend engineering fundamentals: distributed systems, API design, and production experience in Go, Rust, or async Python. Familiarity with LLM-specific backend concerns (rate limiting, caching, token accounting) is a plus, though not required on day one. Exposure to Kubernetes and containerization; interest in sandboxing or security is a plus. Comfort working across a range of platform concerns rather than one narrow specialty — this role is intentionally broader than our specialist infra profiles. Eagerness to grow into deeper specialization in gateway, sandbox, or inference infrastructure over time. Values and Culture Qualifications High emotional intelligence and a learning mindset Strong collaboration skills Enjoy others' success and a fun, positive environment. Comfortable making decisions in the face of ambiguity and course correcting as needed. Bonus Qualifications (not required but a huge plus) Experience in both startup and enterprise environments Past work in energy, real estate, utilities, climate or related fields Bonus if you have experience and passion in one or more of Additional web frameworks (e.g. Svelte, Vue, Angular) Lower-level languages e.g. C++, Rust Networking paradigms e.g. GraphQL, Websockets ML capabilities e.g. Sk-learn, xgboost, Pytorch/Tensorflow/JAX, Onnx… Additional database types such as graph or vector databases DevOps e.g. CI/CD pipelines, Docker, Kubernetes, Terraform, Pulumi and/or Bicep Generative AI e.g. prompt engineering, RAG, fine-tuning, tooling ecosystem Compensation & benefits Competitive early-stage startup compensation (based on capabilities, experience, and location) Bonus eligibility Health insurance with meaningful coverage for dependents Flexible paid time off Equity Fully remote culture with a cluster of teammates in Seattle Training and learning opportunities Be part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industries Logistics Remote but only USA/Canada Must be willing to travel to Seattle area for final interview and travel 2x/year for company summits Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Next steps If this job sounds great, we’d love to hear from you. If you feel aligned to the company but don’t check all these boxes, we’d still love to hear from you!

_ is hiring a Support Engineer who is motivated by solving complex technical challenges, passionate about delivering exceptional customer experiences, and eager to grow your expertise in enterprise software, this role offers a compelling opportunity. Join a team where your troubleshooting skills, communication strengths, and curiosity will make a real impact for Laserfiche resellers and customers. As a Support Engineer, you’ll serve as a trusted technical resource for the Laserfiche community. You’ll work closely with resellers and end users to diagnose issues, resolve software challenges, and ensure smooth operation across a wide range of environments. Your day-to-day work will blend hands-on troubleshooting, customer communication, and collaboration with internal development teams. This role is ideal for someone who enjoys diving deep into technical problems, thrives in a fast-paced environment, and values continuous learning. Eligible States for Remote Work: Arizona, California, Hawaii, Nevada, Oregon, and Washington Work schedule: • Must be able to work the following shifts:, • 11:00 PM- 8:00 AM PST, • Occasional weekend/holiday on-call shifts required About the Role - Key Responsibilities: Technical Support (80-90% time) • Provide phone, chat, email and remote support for the Laserfiche software to resellers and customers., • Maintain personal and departmental case load by responding to and working on cases within stated SLAs., • Coordinate with Laserfiche development when cases require additional assistance, • Report and file bug tickets that come up during troubleshooting, • Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases, • Monitor Laserfiche Answers and provide troubleshooting assistance via the public forum, • Watch and review videos of internal software training sessions and development meetings, • Ensure all team members follow Laserfiche security policies and all other corporate policies, and safeguard Laserfiche classified information through appropriate data handling practices. Training (10-20% time) • Enroll and complete relevant product and technical training courses in the company’s Learning Management System., • Participate in departmental training sessions in-person or remotely. About You - Essential Qualifications: • Strong technical understanding of document management and enterprise application software., • Excellent analytical and problem-solving skills., • Excellent communication, writing and teaching skills with the ability to speak to audiences of all technical levels while providing great customer service., • Familiarity with troubleshooting Cloud and self-hosted Microsoft platforms., • Ability to thrive in a fast-paced environment with competing priorities and deadlines., • Experience providing customer service or being in a customer-facing role., • 4-year degree (BA, BS) required or equivalent industry experience, • Must be able to work the third shift schedule (11:00 PM to 8:00 AM Pacific Standard Time) The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors. • $29.33 - $37.50 per hour + shift differential premium Perks & Benefits at a Glance • Generous time off:, • 15 Days of Vacation, • 3 Floating Holidays, • 2 Paid Volunteer Days, • 9 Paid Holidays, • Various 401 (k) Investment Options and Generous Company Match, • HMO and PPO Medical Care Options Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us _ is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises—to accelerate productivity, improve collaboration, and deliver exceptional customer experiences. Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration—making Laserfiche a place where talented individuals can shape the future of digital enterprise technology. Learn more about our team _. _complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at or 562-988-1688. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI-REMOTE

• We operate at the intersection of Sales, Product, and Engineering to deliver seamless, scalable integrations for small and medium businesses to enterprise merchants. Success in this team requires strong ownership, customer obsession, and the ability to move quickly while solving complex problems with clarity and precision., • Deep expertise in payments and integrations, with hands-on experience designing and delivering API-based solutions across e-commerce platforms, and the ability to translate complex technical requirements into scalable, high-quality implementations., • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office. Start your adventure with Zip Zip is looking for a commercially sharp, technically credible Solutions Engineering Manager to lead our US merchant integration function and serve as the senior technical voice across our most strategic partnerships. Sitting at the intersection of Sales, Product, and Engineering, this player-coach role owns the full technical lifecycle—from pre-sales solution design through integration delivery, and post-launch support—while leading and scaling a high-performing Solutions Engineering team. In this role, you'll lead and scale an agile scrum engineering team — owning sprint planning, backlog refinement, and delivery cadences. You’ll partner closely with cross-functional teams and enterprise merchants to translate complex business needs into scalable technical solutions, accelerate revenue by removing integration friction, and deliver a best-in-class merchant experience. This is a high-impact role in a fast-paced, high-growth environment, where you’ll shape how we scale integrations, influence product direction through merchant insights, and help keep Zip competitive with leading BNPL providers. Interesting problems you’ll get to solve • Design the playbooks, standards, and escalation frameworks that turn one-off merchant integration wins into repeatable, scalable delivery across Zip's entire portfolio., • Move from owning individual merchant technical implementations to architecting how your team engages across web, payment, and commerce technologies — ensuring every Solutions Engineer shows up with credibility and consistency., • Synthesize insights from dozens of merchant relationships to drive meaningful product and platform decisions, amplifying your influence far beyond what any individual contributor can achieve., • Build and maintain deep organizational expertise in payments, BNPL, and Zip's evolving platform — shaping how that knowledge is developed, documented, and deployed across the team., • Elevate how Zip presents technically in the market by coaching a team that can win in the room with C-level stakeholders across any vertical or geography, rather than relying on any single expert., • Transform recurring integration friction, deployment bottlenecks, and cross-functional misalignment into structured process improvements that measurably reduce merchant time-to-live., • Own the strategy and execution of Zip's developer portal and documentation experience — turning it into a competitive advantage that accelerates self-serve integration velocity at scale., • Set the direction for AI tooling adoption across the Solutions Engineering function, identifying where automation and intelligence create the highest leverage for your team's time-to-value., • Become the senior internal voice that keeps Zip's commercial ambitions technically grounded — bridging Sales, Product, and Engineering so that what gets sold can always be delivered. What you’ll bring to the team • 8+ years of experience in Solutions Engineering, Technical Account Management, Sales Engineering or Integration Engineering, with at least 3 years in a people management role leading client-facing technical teams in payments, BNPL, Fintech or e-commerce environments., • Demonstrated success building and scaling Solutions Engineering or merchant integration functions — including hiring, coaching, and developing engineers across varying levels of seniority., • Deep technical fluency across payments (Stripe, Adyen, Paypal, Square, Fiserv), APIs/SDKs, e-commerce platform ecosystems (Shopify, WooCommerce, Salesforce Commerce Cloud, Magento, BigCommerce), and modern web integration patterns, with the ability to roll up your sleeves and engage directly in complex technical discussions., • Proven track record of owning enterprise merchant or partner relationships at a senior level — leading executive-facing conversations, navigating complex sales cycles, and serving as the definitive technical voice in strategic accounts., • Experience designing and operationalizing team-level delivery frameworks — sprint planning, backlog refinement, escalation paths, and integration playbooks — that drive consistency and reduce time-to-live across a merchant portfolio., • Strong commercial instincts with the ability to connect technical delivery to revenue outcomes, balancing merchant experience with business impact in a fast-paced, high-growth environment., • Exceptional cross-functional leadership skills, with a track record of aligning Sales, Product, and Engineering around shared priorities and translating merchant insights into actionable product feedback., • Experience establishing or significantly contributing to developer portal strategy, technical documentation standards, and self-serve integration tooling that scale beyond the team itself., • Hands-on experience adopting or scaling AI tools and automation within a Solutions Engineering or technical delivery function to improve team efficiency and merchant time-to-value., • A high-adaptability leadership style with a bias for action, a builder's mentality, and the ability to thrive — and help your team thrive — in an environment of shifting priorities and rapid growth., • Clear alignment with _ What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $170,000 - $180,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. #LI-Remote *Please note that visa sponsorship is not available for this position. If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future. We are Zip, and we are just getting started. _ _ Zip participates in the federal government’s E-Verify program

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. We respond to every applicant. We review applications fairly and objectively, and shortlist based on relevant skills and experience. We ensure clear and timely communication throughout your candidate journey. We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:_ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at or follow us on Twitter (Please note that benefits may vary based on country.) Flexible PTO and comprehensive family leave Fridays off in August 😎 Fully remote opportunities globally Stock options for long-term growth Monthly WiFi stipend Professional development and educational resources 📚 Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

At _, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale. As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization. This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements. Independently own and resolve complex technical issues for enterprise customers. Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout. Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports. Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems. Collaborate closely with Product and Engineering to surface patterns and influence product improvements. Author and improve documentation, guides, and self-serve resources to reduce recurring issues. Contribute to infrastructure, tooling, and workflow improvements within the Support organization. Participate in community support rotation and model high standards of clarity and empathy. Remote on the West Coast (PDT) in North America 4+ years of hands-on experience in developer support or engineering roles. Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js). Demonstrated success in independently owning complex issues from diagnosis to resolution. Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship. Comfortable operating under pressure while maintaining clarity and empathy. Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers. Bias toward improving systems, documentation, and processes rather than just resolving individual support requests. Curious, proactive, and energized by solving ambiguous problems. Not sure you’re exactly what we’re looking for in this role? Apply anyway! A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth A global, multi-culturally diverse group of colleagues and customers Comprehensive health plans and perks A healthy work-life balance that accommodates individual and family needs Competitive salary and stock options program _ is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! _ Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Product Dept / Full Time / Remote Canvas Medical, established in 2015, is the EMR company accelerating everyday medicine at the speed of science. Canvas helps customers optimize the clinician experience using its unified architecture and developer tools - enabling optimized workflows, connected patient experiences, and integrated healthcare data. Canvas works with customers across all care models and verticals, from direct-to-consumer virtual care to at-risk complex care and everything in between. For more information about Canvas Medical, visit _. Product management is changing. The most effective product people today don't just define what should be built, they build it. As AI tools collapse the distance between idea and working software, the PMs who will shape the next generation of healthcare technology are the ones who can move from discovery to prototype to shipped solution in days, not months. At Canvas, we're not waiting for that shift to happen. We're hiring for it now. The Product Experience Builder is a new kind of role: part product manager, part builder, entirely focused on creating plugins and capabilities that make Canvas more powerful for every customer. Where traditional PMs gather requirements and hand off to engineering, a Product Experience Builder gathers insight and then builds. They build using the Canvas's SDK, AI-assisted development tools, and whatever else it takes to get something real in front of customers fast. The path from one customer to many is rarely a straight line. A Product Experience Builder may spend weeks forward-deployed with a single customer, building out an entire clinical workflow end-to-end — doing whatever it takes to get them live. Next month, a Product Experience Builder may build a plugin that unlocks opportunities for many customers because a new platform capability has been developed based on customer developer feedback. The core common concept is speed of iteration: understand the pattern, ship fast for one, build it in a way that works for many. That loop only works if the person running it has genuine product and design sense. Canvas is built from a growing collection of plugins and extensions, and without strong aesthetic and structural judgment, that kind of system can quickly become incoherent — inconsistent interaction patterns, redundant capabilities, workflows that technically function but feel disjointed to the clinicians using them. A Product Experience Builder must hold the broader design integrity of the Canvas experience in mind even when moving fast on a single customer's problem. Systems thinking here means not just understanding how plugins compose technically, but ensuring they compose into something that feels like a unified product. We are a tight-knit group with diverse backgrounds, deeply committed to our mission and our users. We believe that healthcare can serve everyone in the US more effectively and our role in doing that is to give caregivers superpowers with software. We strive to be humble, hungry, and smart — both people-smart and problem-smart. We believe success comes from optimizing for the whole, and we welcome everyone’s ideas to the table. We focus on intentional growth so we can expand our skills and apply them to accomplish new goals. We are dedicated to helping each other be our best. What You’ll Do Build, Ship, and Iterate Use Canvas's SDK, AI-assisted development tools (including Claude Code), and other modern tooling to build and ship plugins directly. While prototypes are good for feedback, success is defined by production-ready solutions Drive rapid iteration cycles: get real functionality in front of customers fast, learn from how it's actually used, and improve continuously Own the full arc from discovery to deployed plugin — you are the loop between customer insight and shipped capability Maintain a high throughput of working solutions; influence at Canvas is earned through demonstrated impact on outcomes, not roadmap ownership Build the Plugin Ecosystem Design plugins that solve problems for many customers, not just one, thinking in terms of broadly applicable patterns and reusable building blocks Think in systems: understand how individual plugins interact with each other, how multi-plugin solutions and agent-based workflows compose into something greater, and design accordingly Enforce governance standards for how plugins are built, deployed, versioned, and coordinated, especially as agent-driven capabilities grow in complexity Drive Platform Evolution Work closely with Platform Engineering to identify gaps in the Canvas platform that limit what plugins can achieve and translate field observations into concrete platform requirements Lead efforts to deconstruct monolithic Canvas features into discrete, composable plugins enabling greater flexibility and configurability than currently sits inside the core product Prioritize platform investments by understanding which capabilities would unlock the most leverage across the customer base Bring a first-principles perspective to what Canvas's extensibility layer should look like in 1, 2, and 5 years Partner Across Customer-Facing Teams Work with Support, Implementation, Sales, and Customer Experience to understand where customers are struggling, what they're asking for, and what patterns exist across accounts Translate those signals into a prioritized view of what the plugin ecosystem most needs, balancing quick wins with foundational capabilities Share early builds and prototypes with customer-facing teams to validate direction before investing in polish Act as the connective tissue between what customers experience in the field and what gets built into the wider plugin catalog Shape Product Vision Develop a point of view on where the Canvas plugin ecosystem should go: what capabilities are missing, what interactions are underserved, and what new workflows become possible with the right building blocks Contribute to Canvas's public-facing developer experience: documentation, guides/ examples, and patterns that help customers and partners build on Canvas more effectively Partner with product leadership to align the plugin roadmap with Canvas's long-term platform strategy Experience in product management, solutions engineering, or a hybrid technical role — with a track record that includes shipping solutions, not just designing or coordinating them Demonstrated ability to use modern AI-assisted development tools (Claude Code, Replit, Cursor, or similar) to build functional software independently Ability to tackle complex problems and deal with ambiguity. When others struggle knowing where or how to start, you are able to use your first principles thinking skills to make forward progress Systems thinker in two dimensions: you understand how components interact technically (composability, dependencies, governance) and how they interact experientially (consistency, coherence, the feel of the whole). You are able to hold both simultaneously and balance the tension that may exist Strong product and design sense: you have taste. You know the difference between a technically correct solution and a genuinely good one, and you stay alert to the way a growing plugin ecosystem can quietly drift into an incoherent experience if nobody is watching Rapid iteration instinct: you believe the fastest way to learn is to build something real and put it in front of users, and your default mode is shipping, but you iterate with an eye toward what scales beyond the customer in front of you Comfortable operating across technical and non-technical audiences. You can write a plugin spec for a coding agent, explain it to a clinician, and whiteboard the architecture with an engineer Collaborative by nature: knows that building the right thing requires listening to Support, Implementation, Sales, and Customer Experience, not just forming opinions independently Healthcare technology background preferred, with understanding of clinical workflows and the operational realities of care delivery Hands-on experience with Python or similar languages Familiarity with FHIR or clinical data standards Experience building on top of EMR or health tech platforms Background in designing agent-based or multi-step automation workflows Research shows that women and other minority groups might avoid applying if they don’t meet 100% of the qualifications. We encourage you to apply even if you don’t meet everything listed in the job posting. $100K-$200K depending on experience San Francisco preferred. We are a fully remote, distributed team. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us. Competitive Salary & Equity Package Health Insurance Home Office Stipend 401k Paid Maternity/Paternity Leave (12 weeks) Flexible/unlimited PTO Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Our Solutions Engineer, SELECT by DoiT, will be an integral part of our Solutions Engineering team in North America. This role is based remotely in the US East. Who We Are DoiT is a global technology company that empowers cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from initial planning to full-scale production. With deep experience across cloud environments, we specialize in Cloud Data Platforms such as Snowflake, Databricks, and BigQuery, alongside strong FinOps expertise. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we support over 4,000 customers worldwide. Our flagship offerings include DoiT Cloud Intelligence, which uniquely blends advanced technology with human insight to solve complex multicloud challenges and drive efficiency. We also offer SELECT for Snowflake—a pioneering solution for cost observability and optimization (with Databricks and BigQuery support coming soon). By automating optimizations and delivering actionable cost-saving insights, SELECT enables organizations to achieve unparalleled efficiency across their Cloud Data Platforms. The SELECT platform offers: • Automated savings on day one: An autonomous optimization engine that suspends idle compute and spins down excess clusters without requiring engineering time, saving customers 10-20% with minimal human intervention., • Targeted insights that stack-rank savings opportunities: Actionable recommendations that surface oversized resources, inefficient queries, and unused tables, prioritized by savings potential so teams know exactly where to focus., • Full cost visibility, down to the workload: Granular attribution across queries, jobs, teams, and departments, giving organizations the context to compare Cloud Data Platform spend against the business value provided., • Cost control and spike prevention: Budget tracking, forecast tooling, and configurable alerts that not only notify teams of runaway spend but immediately surface root cause analysis, eliminating the need to jump between consoles., • AI-powered investigation that turns hours into minutes: A built-in copilot that accelerates MTTR, frees engineering teams from reactive firefighting, and provides a sustainable path to cost-aware culture across the business. The Opportunity As a Solutions Engineer, SELECT by DoiT, you will be a pivotal technical leader, collaborating closely with our Account Executive team to deliver exceptional value throughout the customer journey, specifically focusing on our cutting-edge Snowflake/Databricks optimization capabilities. Responsibilities • Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect's technical environment, Cloud Data Platform cost challenges, cost optimization goals, and key business objectives through in-depth technical discovery sessions., • Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Value (POV) exercises for SELECT. This includes meticulous POC preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements., • Platform Demonstrations: Tailoring and delivering compelling SELECT platform demonstrations to prospects, effectively showcasing its capabilities and addressing their specific use cases and concerns., • Business Case & ROI Development: Leveraging your analytical skills and deep understanding of Cloud Data Platform to develop compelling business cases and robust ROI analyses that clearly articulate the tangible value, cost savings, and performance improvements achievable with SELECT., • SELECT Expertise: Becoming the go-to expert within the company for SELECT, ensuring prospects achieve optimal results and a seamless implementation experience., • Technical Win Ownership: Taking full ownership of the technical win for SELECT engagements, guiding prospects through the technical evaluation process, addressing all technical requirements, and building technical confidence in the solution., • Event & Conference Presentations: Representing DoiT and SELECT at company events and industry conferences, delivering engaging presentations and demonstrations to a wider audience, showcasing our Snowflake/Databricks (and soon BigQuery) optimization expertise as well as platform capabilities., • Product Feedback and Customer Advocacy: Translate customer pain points and feature gaps into structured, technically credible input for R&D teams. Represent the voice of the technical customer in roadmap discussions., • Accurate, timely documentation: Ensure timely entry of data into internal business support solutions. Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness. We are seeking an individual who is not only passionate about Snowflake/Databricks/BigQuery optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to Cloud Data Platform cost and performance. This role offers the exciting opportunity to be at the forefront of innovation within a rapidly evolving ecosystem. About You You are an accomplished Solutions Engineer with a proven track record in a B2B SaaS environment, ideally with a strong emphasis on Snowflake/Databricks/BigQuery solutions. You excel as a technical leader within a sales team and are enthusiastic about empowering companies to optimize their Cloud Data Platform environments for maximum cost efficiency and performance through innovative solutions like SELECT. You are highly accountable for the technical success of all initiatives you are involved in and are driven to contribute to a high-performing sales organization that consistently wins in a competitive market. You are comfortable and thrive in a fast-paced, growing, collaborative, and entrepreneurial setting. Qualifications • 5+ years of experience in a Solutions Engineering role within a B2B SaaS software company, having a significant portion of that experience focused on selling to Snowflake, Databricks and BigQuery users and directly addressing challenges related to Cloud Data Platforms or cloud cost management., • Deep and demonstrable understanding of Snowflake, Databricks, or BigQuery as well as associated best practices, • Hands-on experience working with SaaS solutions focusing on Cloud Data Platforms in the areas of observability, optimization, FinOps, or data integration., • Exceptional data analysis skills with a proven ability to identify key trends, outliers, and correlations as well as the translation of those observations into actionable insights., • Strong track record of leveraging product data to construct compelling business cases and ROI justifications for prospective customers, clearly demonstrating the substantial cost savings and performance enhancements achievable through our solution., • Exceptional ability to articulate complex Cloud Data Platform related concepts and SELECT functionalities in a clear, concise, and easily understandable manner to both technical and business audiences., • Outstanding verbal, written, presentation, and interpersonal communication skills, with the confidence and expertise to present on sophisticated topics such as Cloud Data Platform optimization strategies and the compelling value proposition of SELECT., • Strong intellectual curiosity, exceptional problem-solving abilities, and a genuine passion for continuous learning and improvement within the dynamic Snowflake/Databricks/BigQuery ecosystem., • Proven experience working with and presenting to executive-level prospects and customers on critical topics related to Cloud Data Platforms and especially cost management., • Demonstrated experience with modern technical selling best practices/methodologies and a successful track record in competitive sales environments, including the ability to contribute to and implement effective trial, demo, and RFP processes specifically tailored for Cloud Data Platform optimization solutions like SELECT., • Prior professional experience as a Snowflake/Databricks/BigQuery data engineer/architect or FinOps professional is a plus., • A proven history of success in a fast-paced and scaling business, ideally within the Cloud Data Platform ecosystem. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity. Striim is hiring a Senior Field Engineer to be a technical leader who will engage with our customers throughout the life cycle of the Striim Platform. A Sr Field Engineer will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving toward operational excellence, continuous learning, and mission-critical innovation. This is a fully technical and hands-on position. Responsibilities • Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process., • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges., • Support the seamless transition from pre-sales prototypes to post-sales production scale experiences., • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim., • Be the Striim product expert, coach, and trusted technical advisor during deployment., • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation., • Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim., • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting., • Track customer issues, collaborate with support on customer-training-related matters, and work with customer to develop and track product feature requests (PFRs)., • Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable). Requirements • A successful candidate must be based 100% remote somewhere in the Continental United States, • 7+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer, • 7+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language, • 7+ years of experience programming languages such as Java, Python, Shell scripting, • 7+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud, • Working proficiency and knowledge of Kubernetes/GKE, • Deep knowledge in working with configuring, and troubleshooting Operating Systems based on Unix/Linux and Windows, • Experience working with Message Systems such as Kafka and JMS, • Experience in working with Enterprise data environments and Mission Critical IT systems is desirable, • Knowledge of Snowflake, Google BigQuery or Databricks is a plus, • Excellent written, verbal, and presentation communication skills, • Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems Benefits • Competitive salary and pre-IPO stock options, • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA, • Paid Time Off (Vacation, Sick & Public Holidays), • The chance to contribute to and shape an upbeat, fully engaged culture Compensation $170,000 - $190,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. Applications will be reviewed on a rolling basis and accepted until the position is filled. Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack. We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status. For more information on Striim's Privacy Policy, click _.

Location: Remote (Global) Reports to: Director of Engineering Company: Supernal Type: Contractor or EOR FTE Rate: $35-50/hr At Supernal, we help SMBs hire their first AI employee. Our AI teammates are built with intelligent, agentic workflows and deployed on our proprietary platform. We don't build tools — we deliver working, value-generating AI Employees. Our AI Platform Engineers, known internally as Masons, are the builders behind these systems. Now, we're looking for a Senior Mason to help lead this craft. As a Senior AI Platform Engineer, you'll be on the frontlines of our most critical customer implementations, building the production software that powers AI Employees deployed in real business environments. You'll design, build, and deliver the core software foundations — services, data models, and CRUD applications — plus reliable integrations with external systems. On top of that foundation, you'll build agentic and conversational AI systems that handle live users, multi-turn conversations, real-time constraints, and complex workflows. These are not demos or experiments — they are production systems that customers rely on. Beyond hands-on engineering, you will act as a technical owner for client delivery. You'll translate customer requirements and SOWs into working systems, own delivery timelines, manage technical tradeoffs, and ensure successful outcomes in production. This is a hands-on role. You're not just reviewing PRs or sitting in meetings — you're building, debugging, and shipping, while raising the engineering bar through crisp technical judgment and strong ownership. Build production software with code and Supernal's proprietary platform, including backend services, data models, and CRUD applications Build and maintain integrations with external systems (APIs, webhooks, third-party tools, and data sources) that AI Employees can safely act on Design, implement, and deploy conversational agents, including multi-turn flows, state management, and tool usage Own end-to-end technical delivery for high-priority customer implementations, from architecture through production launch Translate customer requirements and SOWs into clear technical designs, execution plans, and deliverables Make and own architectural decisions across application design, API integrations, LLM orchestration, RAG design, and workflow decomposition Handle real-world voice system challenges including latency, interruptions, fallbacks, error handling, and failure recovery Write automated tests — unit tests for isolated logic and end-to-end tests for full system and user journey validation Apply solid error handling: distinguish retryable vs. fatal failures, surface meaningful error messages, and avoid silent failures Actively debug complex production issues across agent logic, prompts, integrations, and external dependencies Partner with delivery and product leadership to manage timelines, scope, and technical tradeoffs during implementation Review technical work for quality, scalability, and maintainability, setting a high bar for engineering excellence Define, document, and evolve best practices for building and delivering reliable AI Employees Have 4+ years of experience as a software engineer, automation engineer, or systems builder shipping production systems Understand multi-turn conversation design: state management, context windows, interruption handling, and graceful recovery Have tackled real-time constraints in production: latency budgets, streaming audio, fallback paths, and API chaos Have hands-on experience deploying voice agents using leading platforms (e.g., ElevenLabs, Retell, Nextiva), including telephony and streaming audio integration patterns Write automated tests as a matter of course — unit tests, integration tests, and end-to-end workflow validation — and treat testing as part of shipping, not an afterthought Apply solid engineering fundamentals: error handling, retry strategies, separation of concerns, and clean interfaces between components Are comfortable owning delivery outcomes end-to-end — not just writing code — including timelines, reliability, and client success Have deep experience with agentic architectures and APIs, and have shipped real integrations in production Understand LLM orchestration, prompt engineering, function calling, and retrieval-augmented generation (RAG) Can prototype fast and finish the job to production quality — with tests, error handling, monitoring, and runbooks Are an elite debugger who can reason through edge cases, flaky agents, and real-world API failures Communicate clearly and fluently in English — both in writing and verbally — especially when articulating technical decisions, tradeoffs, and implementation choices to technical and non-technical stakeholders alike Provide your own computer with reliable, high-speed internet. Be willing to work in Americas time zones. Can run meetings, drive decisions, write crisp updates, and ask the right questions early — without needing heavy process Thrive in fast-paced, ambiguous startup environments and take ownership without being asked Bring a low-ego, high-integrity approach to collaboration and leadership Voice-first AI Employees are delivered on time, meet customer requirements, and perform reliably in production Client implementations are predictable, well-architected, and resilient under real-world conditions Complex conversational and voice workflows behave consistently and recover gracefully from failure Code is well-tested, well-documented, and maintainable — not just functional Technical decisions are communicated clearly and proactively to stakeholders, with tradeoffs explained and risks surfaced early Engineering best practices reflect real production learnings and are widely adopted across the Mason team Delivery artifacts — runbooks, SOPs, reusable components — raise the bar for the whole team

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is seeking a Senior Data Engineer to join our Data team, comprising both Data Scientists, Data Analysts, and Data Engineers. Our team is at the forefront of enhancing data analysis efficiency and effectiveness. Our data engineers develop and maintain data pipelines integral to our analytics data model. As a Senior Data Engineer, your primary responsibility will be designing and maintaining data pipelines, primarily utilizing SparkSQL and Pyspark, within our central data lake. These pipelines are crucial for ingesting and transforming source data from our IOT devices and software products into our core data model, facilitating statistical analysis, model training, and dashboard creation. This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: • Build and maintain highly reliable computed tables, incorporating data from various sources, including unstructured data like video and audio, Samsara sensor & product data, and customer metadata., • Access, manipulate, and integrate external datasets with internal data., • Deliver high-quality data with strong uptime and reliability requirements, including customer-facing data sets., • Collaborate closely with cross-functional teams such as Data Science & Analytics, AI/ML, and other Data Engineers to ensure high-quality data for diverse purposes from causal inference, model training, and dashboarding., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: • BA / MS degree in Computer Science, Statistics, or a related discipline., • 4+ years experience in a data engineering-focused role., • Demonstrated experience in designing data models at scale., • Proficiency in building ETL pipelines to handle large volumes of data., • Experience with Spark-based data platforms., • Strong command of at least one data orchestration tool (e.g Airflow, Dagster, or Prefect)., • Expertise in SQL, Python, and working with REST APIs., • Familiarity with software engineering fundamentals and reading backend development code., • Experience with version control systems such as Git/GitHub. An ideal candidate also has: • Familiarity with time series data and late-arriving data., • Knowledge of Databricks, Delta Lakes, and Dagster., • Previous experience working in a public cloud (e.g AWS, GCP, Azure)., • Exposure working on a data model for a product’s first-party data., • Exposure to complex data, including ML outputs and/or client-side signals.

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading _ to understand the bigger picture and our vision at Postman. We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This fully remote role based in Dallas, TX. • Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations)., • Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution., • Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value., • Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows., • Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale., • Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes., • Track, forecast, and report on account progress, pipeline health, and business results., • Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development., • Partner with relevant stakeholders to drive account strategy and expansion., • 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion., • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions)., • Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals., • History of working long cycles and successfully growing accounts over time., • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders., • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs)., • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity)., • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value., • Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level., • Be part of an innovative sales model at one of the fastest-growing developer platforms in the world., • Partner with world-class colleagues in a pod structure designed to maximize customer impact., • Work with some of the largest and most innovative technology companies on the planet., • Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption. The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: As a Senior Site Reliability Engineer, you'll help us balance development velocity with the reliability our customers depend on. You'll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You'll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact. This is a senior individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you'll play a meaningful part in shaping how we practice SRE at Jamf. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations. What you can expect to do in this role: • Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment., • Investigate complex production issues end-to-end across application, data, infrastructure, and network layers, using AI to correlate logs, metrics, and code and to pressure-test hypotheses before acting., • Produce clear technical documentation, runbooks, architecture notes, postmortems and proofs of concept for both technical and non-technical audiences, in a form that engineers and AI tools can re-use., • Identify systemic sources of toil and lead the work to eliminate them through automation, AI agents, tooling, and process change., • Set the conditions for AI agents to do reliable work in our environment, including repository context, well-specified tasks, integrations such as MCP servers that give AI safe access to the systems it needs, and the tests and guardrails needed for AI-authored change to be trusted., • Participate in team ceremonies to identify and refine work, communicate findings, and drive opportunities to collaborate., • Drive cross-team and cross-department collaboration on reliability initiatives, including reviewing designs, influencing roadmaps, and mentoring engineers on SRE practices, including effective AI use in their reliability work., • Advise senior leadership and stakeholders during critical customer escalations, translating between technical reality and business impact., • Contribute to scaling the SRE practice itself: improving our standards, our tooling, and how we partner with product engineering teams., • #LIRemote What we are looking for: • Minimum of 5 years experience in software engineering, SRE or production operations roles. (Required), • Strong production troubleshooting skills across the stack. Ability to diagnose issues from first principles using the tools available (profilers, heap and thread dumps, query plans, traces, logs, metrics). (Required), • Experience working within a form of the Agile development framework process. (Required), • Hands-on experience operating production services on AWS (e.g. EC2, S3, EKS, RDS/Aurora, CloudFront). (Required), • Experience utilizing observability tools (i.e. Grafana, Prometheus, LogicMonitor). (Required), • Experience creating clear and concise technical documentation that is targeted at both technical and non-technical audiences. (Required), • Experience writing infrastructure as a code. (Required), • Experience writing automation in a general-purpose language (e.g. Python, Go, Java, or similar) to a production standard. (Required), • Strong judgement about how to apply AI effectively across the full range of SRE work, including high-stakes areas such as production access and sensitive data, knowing how to scope and verify work to make it safe. (Required), • Hands-on experience using agentic development tools (e.g. Claude Code, Cursor, Copilot) to deliver engineering and operational work, scoping and delegating bounded tasks, verifying the output, and shipping with confidence. (Required), • Experience improving how a team works with AI, for example authoring reusable skills, repository context files, or prompt patterns that others adopt. (Required), • Experience optimizing SQL queries and database engine tuning. (Preferred), • Experience with CI/CD Tooling (e.g. Github Actions, Jenkins). (Preferred), • Exposure to chaos engineering, fault injection and disaster recovery exercises. (Preferred), • Familiar with FinOps practices. (Preferred), • 2 year / Associates (Required), • 4 year / Bachelor's Degree (Preferred), • A combination of relevant experience and education may be considered OTHER REQUIREMENTS • This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer. SECURITY AND PRIVACY REQUIREMENTS • Participation in ongoing security training is mandatory, • Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches, • Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf How we help you reach your best potential: • Named a 2025 Best Companies to Work For by U.S. News, • Named a 2024 Best Technology Company to Work For by U.S. News, • Named one of Forbes Most Trusted Companies in 2024, • Named a 2024 Best Companies to Work For by U.S. News, • Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings., • You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world., • We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple., • Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software., • You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect., • We offer a clear career path that enables you to grow under supportive leadership and management, • Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering, • 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes)., • Over 100,000 Jamf Nation users, the largest online IT community in the world. Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. Pay Transparency Range $113,300 - $205,520 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at _

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero., • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment., • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

At _, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morning Brew use Sanity to power and automate their content operations. In this GTM Engineer role, you’ll join the Systems Engineering team to build the internal systems, applications, workflows, and AI-powered tools that help Sanity’s go-to-market teams operate with more speed, trust, and impact. You’ll work closely with Sales, Revenue Operations, Customer Solutions, Marketing, and leadership to turn operational friction into durable systems that improve pipeline execution, customer engagement, internal visibility, and team productivity. This role sits at the intersection of software engineering, GTM operations, data, workflow automation, and AI. You’ll help build Sanity’s own AI Content Operating System internally: the apps, schemas, integrations, automations, agents, and workflows that help our teams move faster and make better decisions. RevOps and business system owners define and maintain many of Sanity’s core GTM systems and processes; you’ll build the product layer on top, making those systems easier to use, extend, automate, and trust every day. If you’re a builder who enjoys working directly with GTM teams, moving quickly from ambiguous problems to shipped products, and creating systems that help people do their best work, this role is for you. Build internal GTM products that help Sales, RevOps, Customer Solutions, Marketing, and leadership operate with more speed, clarity, and confidence. Ship full-stack applications across Sanity SDK apps and studios, APIs, backend services, data pipelines, automation layers, and AI-powered workflows. Develop tools and workflows that support pipeline generation, deal execution, customer expansion, account planning, handoffs, forecasting, enablement, and GTM visibility. Build AI-driven workflows that reduce manual work, surface insights, improve data quality, and help GTM teams make better decisions. Create reusable patterns and paved paths for building, adopting, and extending AI-powered operational systems across GTM. Build for trust through access control, auditability, schema quality, governance, data quality, observability, and operational resilience. Partner with workflow champions and GTM stakeholders to move quickly from prototype to production. Measure impact through adoption, time saved, workflow completion rates, data quality, pipeline visibility, GTM productivity, AI evals, and stakeholder feedback. Help shape the architecture, practices, and culture of a new Systems Engineering team with a strong bias toward practical impact. Remote in North America (SF preferred). Strong full-stack engineer with TypeScript, React, Node.js, APIs, and backend services. Experienced building internal tools, workflow automation, data products, platform systems, or AI-powered applications. Strong product instincts and a sharp sense for what users actually need to get work done. Familiar with GTM workflows, with an ability to go deep on how Sales, Marketing, Customer Solutions, and RevOps teams operate. Understands or is eager to learn concepts like pipeline generation, deal stages, customer lifecycle workflows, account data, handoffs, forecasting, enablement, and operational reporting. Systems thinker who can turn operational friction into intuitive tools, reliable workflows, and strong UX patterns. Demonstrated understanding of AI as an operating model, including agents, tool use, structured context, prompts, evals, and automation. Cares deeply about trust, data quality, governance, and systems people can confidently rely on. Comfortable with ambiguity and able to turn loosely defined business problems into shipped technical solutions. Clear communicator who can explain technical tradeoffs to both technical and non-technical stakeholders. Balances rapid experimentation with reliability, observability, access control, and maintainable architecture. Energized by work that compounds across GTM teams and helps Sanity operate faster and better. Experience in GTM Engineering, Revenue Operations, Sales Engineering, Solutions Engineering, Customer Success tooling, or software engineering applied to GTM workflows. Experience working with CRM, marketing automation, sales engagement, customer success, support, data warehouse, or business intelligence systems. Experience building AI/LLM-powered workflows in production, including prompt design, API orchestration, agent design, evals, and human-in-the-loop systems. Experience building demo tooling, enablement systems, knowledge systems, or internal centers of excellence. Background driving adoption, documentation, enablement, or change management for internal tools. Prior experience dogfooding your own company’s product or building internal systems on top of a highly composable platform. A highly skilled, inspiring, and supportive team. A positive, flexible, and trust-based work environment that encourages long-term professional and personal growth. A global, multiculturally diverse group of colleagues and customers. Comprehensive health plans and perks. A healthy work-life balance that accommodates individual and family needs. Competitive stock options program and location-based salary. _ is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! _ _ pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud _! More about our team and company: • Fleetio overview video: _, • Our careers page: _ We’re looking for a Senior Software Engineer to join our Actionable Intelligence Team, with a focus on building product experiences that help customers understand what is happening in their fleet and take the next best action. The Actionable Intelligence Team is building the next generation of intelligent, customer-facing workflows in Fleetio. Our squad is currently working on Service Advisor, and we’re continuing to explore new AI tools that surface insights, reduce manual work, and help customers make faster, more confident decisions inside the product. • Watch our culture videos: _, • Engineering culture, interview process and videos: _, • Fleetio overview video: _, • Fleetio Go overview video: _, • More about the Fleetio platform: _, • API docs: _, • Test drive Fleetio to get an even better feel for what we're building: _ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. The Actionable Intelligence Team is building the next generation of intelligent, customer-facing workflows in Fleetio. Our squad is currently working on Actionable tools powered by AI that surface insights, reduce manual work, and help customers make faster, more confident decisions inside the product. This is a senior full-stack role for someone who is a strong Ruby on Rails engineer and deeply passionate about front-end best practices, user experience, and modern React development. You’ll help us build AI-enabled features that are not only technically sound but also easy to understand, trustworthy, measurable, and valuable to customers. The ideal candidate is comfortable moving from ambiguous product opportunities to rapid prototypes, then hardening successful experiments into reliable product capabilities. Fleetio’s AI engineering expectations emphasize translating ambiguous AI opportunities into clear experiments, balancing user value with technical feasibility, and creating feedback loops through customer feedback, usage signals, evaluations, and quality reviews • You will design, build, and iterate on AI-powered product experiences across Fleetio’s Rails and React application., • You will partner closely with Product, Design, Data, Customer Success, and other engineers to identify customer problems where AI can meaningfully improve the workflow., • You will create high-quality front-end experiences using Fleetio’s current React, TypeScript, Vite, Storybook, Tailwind, and component patterns, while caring deeply about accessibility, usability, maintainability, and performance., • You will work across the stack, including Rails APIs, database-backed product workflows, AI integration points, prompts, evaluation flows, observability, and customer-facing UI., • You will prototype quickly, learn from experiments, and help the team decide when to iterate, harden, or discard an approach., • You will review code and designs with a strong eye for user experience, front-end quality, correctness, readability, performance, security, and long-term maintainability., • You will mentor other engineers in React, TypeScript, Rails, AI tooling, experimentation, and pragmatic product engineering practices., • 5+ years experience with Ruby on Rails, • 5+ years experience with ReactJS, Typescript, • High comfort level with HTML & CSS and ability to create dynamic UX workflows and custom-designed UI components., • Strong understanding of object-oriented programming and relational databases, such as PostgreSQL., • You have strong product instincts and care about whether a feature creates a clear, measurable customer outcome., • Experience building AI-powered product features using LLM APIs, prompt engineering, tool/function calling, retrieval, evaluations, or human-in-the-loop workflows., • Experience with observability, feature flags, gradual rollouts, A/B tests, or product experimentation., • Project experience with TailwindCSS, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Full-Stack Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic full-stack engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance. As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people. The impact you’ll have here: Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills. Develop and maintain public APIs that are part of the API Product suite Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes. Support and enable internal business units through shared engineering services and functionalities. Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end. Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job) What we’re looking for: Experience designing and building scalable systems, web applications, APIs, and services. An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases. Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements. A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change. Exceptional ability to structure problems and identify the most critical issues to prioritize. Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing. Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization. About the Team: The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company. The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way. The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST) On-Call: We have an on-call rotation that is a week long in duration approximately once every 15 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering. Learn about TRM Speed in this position: Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed. Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency. Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early. The following represents the expected range of compensation for this role: Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The estimated base salary range for this role is $180,000 - $210,000. Additionally, this role may be eligible to participate in TRM’s equity plan. Please note – we factor in the different costs for geographies outside the United States. About TRM's Engineering Levels: Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing. Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing. Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor. We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly as we experiment and iterate Work that often requires operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: _ AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the _. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this _. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this _. TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come. Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us! Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in _ operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. Location: Americas (preferably EST) — Remote Employment Type: Full-Time Department: Engineering We are seeking a Senior Staff Software Engineer to lead the architecture and evolution of the core systems that power Juniper Square — the distributed services, cloud infrastructure, and developer platform on which every product, workflow, and AI capability is built. You will define the vision, architecture, operating model, and execution roadmap required to evolve from team-by-team infrastructure decisions to a cohesive, paved-road platform that enables every engineering team to ship reliable, secure, and performant software at speed. This role anchors a strategic priority for our GPX line of business: taking Juniper Square upmarket to serve the largest private equity institutions in the world — firms managing $100B+ in AUM. Serving these PE titans demands a step-change in everything our systems do: order of magnitude increase in data and traffic volumes; enterprise-grade security, and integration expectations. You will architect the systems foundation that makes this scalable. This is a deeply hands-on leadership role for a technical expert who leads by building: you will actively design systems, prototype solutions, write and review code, and guide teams through their most complex technical challenges. Your mandate spans the full systems estate. You will modernize our service architecture and cloud foundation, define architecture across compute, networking, service communication, multi-tenancy, and observability, and build the systems substrate — including the infrastructure powering JunieAI and agentic workloads — on which teams across the business build and operate software. Throughout, you will hold our production systems to the availability, latency, security, and cost standards expected of a platform administering $300B+ in private markets assets. You will work closely with engineering leadership, product teams, security, and executive stakeholders to align technology strategy with business outcomes, mentor engineers, and build a culture of operational excellence. Success in this role means not only delivering a modern systems platform but also elevating the team's capabilities, processes, and ways of working to operate as a true platform engineering organization. While this is a remote role, some travel is required — to in-person leadership meetups, team offsites, and to customer sites in support of enterprise engagements where deep technical presence matters. Define and own the end-to-end systems architecture strategy across services, infrastructure, and developer platform Designing frameworks and design patterns that accelerate the work of the rest of engineering org Design scalable, fault-tolerant distributed systems spanning synchronous APIs, asynchronous workflows, and event-driven architectures Establish standards for service design, API contracts, multi-tenancy, and inter-service communication Lead architecture reviews and technical decision-making for high-stakes, cross-cutting initiatives Drive adoption of modern architectures (event-driven systems, platform engineering, infrastructure as code) Design and prototype critical platform and infrastructure components Write production-quality code for complex or high-impact areas Review service designs, infrastructure changes, and performance-critical code paths Troubleshoot performance, scalability, and reliability issues across services, queues, caches, and databases Optimize workloads for latency, throughput, concurrency, and cost Design and architect a scalable cloud platform supporting compute, networking, storage, service orchestration, and deployment across all product lines Build a paved-road developer platform — golden paths, internal tooling, CI/CD, and self-service infrastructure — that makes the right way the easy way Create reusable platform primitives and internal APIs that product teams can compose rather than rebuild Enable self-service infrastructure for engineering teams through standardized patterns, templates, and platform capabilities Partner with AI workflow teams, product, and security teams to support production AI workloads, from inference pipelines to agent fleets Design systems for safe agentic execution, including isolation boundaries, resource governance, auditability, and human-in-the-loop controls Ensure reliability, scalability, and resilience of the platform, including high availability, monitoring, and disaster recovery readiness Architect core systems to handle the data volumes and structural complexity of $100B+ AUM managers: thousands of entities, tens of thousands of LPs, and deep multi-tier fund structures Define scalability targets and re-architect bottlenecked systems ahead of demand, ensuring performance holds at 10x current transaction and data volumes Design enterprise integration surfaces — APIs, bulk data interfaces, and ERP/GL connectivity — that fit into the existing technology estates of large institutional GPs Meet the security, compliance, and operational diligence expectations of the largest PE firms, such as, SSO/SCIM, granular entitlements, audit trails, and data residency Serve as the senior technical voice in enterprise sales and onboarding conversations where architecture, scale, and resiliency are decision criteria Lead incident response maturity: on-call practices, blameless postmortems, and systemic remediation Drive capacity planning, load testing, and chaos/resilience engineering practices Optimize cloud spend through architecture, workload placement, and continuous cost engineering Mentor senior engineers across platform, infrastructure, and product teams Partner with product, data, and business teams to align systems investments with company outcomes — including the GPX upmarket expansion Translate business and product requirements into scalable, operable system designs Influence roadmaps using platform, reliability, and cost considerations Act as the executive technical authority for systems architecture and production engineering Evangelize AI adoption, including AI-assisted engineering and operations Help promote a culture of operational excellence and outcome-driven innovation Become a role model for engineering excellence for the rest of the org Advanced degree in Computer Science, Engineering, or related field 15+ years in distributed systems, platform engineering, or infrastructure roles Proven experience architecting large-scale, high-availability multi-tenant distributed systems in production Strong hands-on experience with modern cloud-native stacks (Kubernetes, containers, service mesh, serverless) Deep expertise in distributed systems fundamentals: consistency models, consensus, partitioning, idempotency, backpressure, and failure modes Advanced proficiency in Python, Go, Java, or similar; strong systems-level debugging skills Expertise in infrastructure as code (Terraform, Pulumi, or similar) and modern CI/CD Experience designing event-driven and streaming architectures (Kafka or similar) Experience building developer platforms, internal tooling, or paved-road infrastructure at scale Strong understanding of observability practices and SRE principles (SLOs, error budgets, incident management) Hands-on experience with AWS, Azure, or GCP at production scale Strong understanding of infrastructure security, multi-tenancy, and compliance best practices Ability to operate at both executive and deeply technical levels Experience taking a SaaS platform upmarket to serve large enterprise or institutional customers Background in private markets, fund accounting, or fintech systems with complex financial domain models Experience building infrastructure for AI/LLM workloads: inference serving, agent runtimes, GPU scheduling, or evaluation systems Background in high-growth SaaS, fintech, or other regulated, data-sensitive environments Experience with large-scale cloud cost optimization Experience scaling relational databases (PostgreSQL or similar) under high concurrency Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $265,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: • Health, dental, and vision care for you and your family, • Life insurance, • Mental wellness coverage, • Fertility and growing family support, • Flex Time Off in addition to company-paid holidays, • Paid family leave, medical leave, and bereavement leave policies, • Retirement saving plans, • Allowance to customize your work and technology setup at home, • Annual professional development stipend Your recruiter can provide additional details about compensation and benefits.

Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit. Our client is a fast-growing, well-funded leader in application security — built for engineering and security teams who refuse to choose between shipping fast and shipping safe. Backed by $100M+ in funding from top-tier VCs (including a recent Series D), they've built a platform that top engineering orgs actually want to use. At ~200 people, you're joining a team small enough that your work is visible and large enough that the infrastructure, process, and momentum are already in place. To make it expensive to exploit software. That's it. Everything the team builds — a fast, customizable static analysis engine plus dependency and secrets scanning — exists to help engineers find and fix vulnerabilities before they ship, without adding friction to the workflows they already live in. This is a Solutions Engineering seat for someone who'd rather read code than run a script. You'll own the technical side of the sales cycle for mid-market deals across a defined US territory, partnering closely with an AE. If you've ever felt boxed in as a "demo jockey" in a pre-sales role, this is built differently: the team describes their own culture as having "a big 'E' in engineering and a small 's' in sales" — high-caliber, low-ego, and led by people who take the technical side seriously. Become the go-to expert on the platform and integrate it into customers' CI/CD pipelines, developer workflows, and AppSec programs Run technical discovery, diagnose real problems, and design solutions — not just pitch features Own Proof-of-Value cycles start to finish: defining success criteria, configuring environments, and delivering a technical win the customer can point to Write and adapt rules to detect vulnerabilities, proving product mastery in the process Translate technical differentiation for security engineers, DevOps teams, and executives (CISOs, VPs of Engineering) alike Remove friction from the sales motion by sharpening demos, automation, and enablement content Partner with your AE as a true technical co-owner of the deal Help build the playbook — contribute to process and best practices as the SE team scales 2–5 years in a pre-sales engineering role within enterprise SaaS, ideally with complex technical products — security space experience is a strong plus A track record selling complex technical products into large organizations (AppSec, DevOps, CI/CD, monitoring, or similar developer tooling) A real engineering foundation — CS degree or hands-on engineering experience (the stack itself doesn't matter) Fluency in developer workflows and build systems, including CI/CD tools like GitHub Actions, GitLab, CircleCI, Jenkins, and Buildkite The range to speak credibly with a security engineer in the morning and a CISO in the afternoon Willingness to travel up to 20% for customer meetings, events, and company gatherings Currently authorized to work in the US on a full-time basis; sponsorship is not available for this role You've actually done the work. You've integrated security tooling into a real CI/CD pipeline and written detection rules — not just talked about cloud security in the abstract. You're code-fluent. You can read code, reason about a vulnerability, and hold a technical line under questioning. You think like an owner. You partner with your AE as a peer, not an order-taker, and care about the customer's technical outcome as much as the close. You bring substance over showmanship. You'll fit right in with a team that values technical depth and doesn't reward flash for its own sake. You're genuinely into this mission. Security and developer experience aren't just a job category for you — you can speak to why it matters. A product worth standing behind: a category-defining AppSec platform that top engineering teams trust and actually enjoy using Real earning upside: base $147K–$175K, OTE $210K–$250K uncapped (70/30 split) A team built for engineers who sell, not salespeople who dabble in tech Fully remote (US) with a defined territory and real influence over how the SE function scales from here Recruiter Interview Hiring Manager Interview Technical Demonstration Virtual Onsite Final Interview We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.

Legion Technologies is building the AI-powered operating system for the hourly workforce. We are hiring a Chief Architect to serve as Legion’s most senior hands-on technical leader and to shape the technical foundation that will power the next decade of product innovation. This is not a strategy-only or advisory role. The Chief Architect must live close to the code, go deep with engineering teams, challenge assumptions, write and review technical designs, make high-consequence architecture decisions, and help turn bold product ambitions into scalable, reliable production systems. This person will own architecture and technical decision-making for the most complex parts of Legion’s Workforce Management platform, including AI, optimization, forecasting, scheduling, distributed systems, data platforms, real-time decisioning, enterprise scalability, security, compliance, and developer productivity. The ideal candidate has built and scaled mission-critical software used by large enterprise customers, has deep technical credibility with senior engineers, and can operate fluidly between code-level decisions and long-term platform strategy. They are pragmatic, decisive, opinionated, and comfortable making hard tradeoffs when simplicity, scalability, reliability, or customer trust require it. This role reports to the Head of Product, Engineering, and Support. This is an open role currently being filled on an interim basis by the CEO. Serve as Legion’s senior-most hands-on technical authority for complex architecture, system design, and platform evolution. • Personally dive into code, design documents, production incidents, performance bottlenecks, and implementation tradeoffs to diagnose root causes and guide technical direction., • Lead the hardest technical decisions across AI systems, optimization engines, distributed systems, data architecture, reliability, scalability, security, and platform modernization., • Write prototypes, reference implementations, architecture decision records, technical specifications, and design patterns where needed to unblock teams and establish clear direction., • Make high-consequence technical decisions with incomplete information, balancing correctness, simplicity, speed, scalability, reliability, cost, and long-term maintainability., • Challenge architectural drift, unnecessary complexity, weak abstractions, and short-term decisions that create long-term platform risk., • Partner directly with Staff, Principal, and senior engineering leaders in design reviews, code-level discussions, and implementation planning., • Define and own the long-term architecture for Legion’s AI-driven Workforce Management platform across application services, data infrastructure, ML systems, optimization engines, APIs, integration architecture, developer platforms, and enterprise-scale operations., • Establish engineering-wide standards for system design, scalability, performance, reliability, extensibility, observability, security, and maintainability., • Serve as the final architectural authority for major platform initiatives and technical decisions with long-term consequences., • Identify opportunities to reduce complexity, improve system efficiency, accelerate engineering velocity, and unlock new product capabilities., • Proactively surface technical debt, architectural risk, and platform constraints before they compound into customer, product, or engineering velocity issues., • Create pragmatic migration paths from current-state architecture to target-state architecture while maintaining uptime, customer trust, backward compatibility, and delivery speed., • Ensure Legion’s architecture supports enterprise configurability and extensibility without allowing uncontrolled customization or product fragmentation., • Architect AI-native product capabilities across forecasting, scheduling, labor optimization, recommendations, copilots or agents, anomaly detection, decision automation, and other intelligent workforce management use cases., • Define the architecture for production AI systems, including data pipelines, feature platforms, model training, model serving, retrieval, evaluation, monitoring, feedback loops, and continuous improvement., • Make clear build-versus-buy decisions across LLMs, classical ML, optimization solvers, retrieval systems, evaluation frameworks, and internal AI platforms., • Partner closely with Product, Data Science, and Engineering to turn mathematically complex labor optimization problems into reliable, scalable, explainable production systems., • Establish standards for AI system quality, including accuracy, latency, cost, explainability, drift detection, reliability, customer-specific behavior, and production observability., • Ensure Legion’s AI capabilities remain differentiated, defensible, enterprise-ready, and deeply integrated into operational workflows rather than bolted on as superficial features., • Drive architecture for large-scale, multi-tenant SaaS systems serving complex enterprise customers with high availability, performance, security, and compliance expectations., • Lead technical decisions involving microservices, APIs, event-driven architecture, distributed data processing, real-time systems, data governance, and large-scale analytics., • Improve the architecture for observability, incident analysis, performance engineering, capacity planning, reliability, and operational excellence., • Use production data, incidents, escalations, and customer operational patterns as inputs into architecture and platform improvement., • Ensure architectural decisions support global scale, data residency, enterprise integrations, configurability, extensibility, and long-term platform leverage., • Connect technical decisions directly to customer value, product velocity, implementation speed, scalability, reliability, and long-term platform advantage., • Partner with Product and Engineering leadership to translate ambitious product goals into executable architecture and technical roadmaps., • Understand enterprise customer complexity and design systems that support real-world operational variability without creating unsustainable technical debt., • Support strategic customer, partner, and vendor architecture discussions where deep technical credibility is required., • Help evaluate technical implications of major product, partner, platform, and commercial decisions., • Mentor and elevate Staff Engineers, Principal Engineers, architects, and senior engineering leaders across the organization., • Raise the bar for technical judgment, system design, architecture reviews, documentation, code quality, operational discipline, and engineering craftsmanship., • Help assess, attract, and develop senior technical talent, including Staff, Principal, and architect-level engineers., • Build a culture of disciplined technical thinking, direct debate, clear decision-making, and pragmatic execution., • Ensure architectural decisions are documented clearly, understood broadly, and translated into executable engineering plans., • Own the architectural approach to enterprise security, data governance, privacy, compliance, auditability, and resilience., • Ensure architecture supports SOC 2, ISO 27001, data residency, access control, tenant isolation, regulatory requirements, and other needs of large global enterprise customers., • Partner with Security, Infrastructure, Product, and Engineering teams to make security and compliance foundational architectural properties rather than after-the-fact controls., • Up to 15% travel for leadership collaboration, engineering offsites, strategic customer engagements, and other business-critical meetings. 15+ years of experience building and scaling large-scale software systems.Prior experience as a Chief Architect, Distinguished Engineer, Principal Architect, very senior Principal Engineer, or equivalent senior technical leadership role. • Demonstrated success designing and scaling mission-critical, multi-tenant SaaS platforms for enterprise customers., • Deep hands-on experience with large-scale distributed systems, cloud-native architecture, data platforms, APIs, event-driven systems, platform engineering, and high-availability production environments., • Proven ability to operate as a hands-on technical leader who can credibly engage in code-level and design-level discussions with senior engineers., • Experience making major architecture decisions for systems with high scale, high reliability requirements, complex domain logic, and long product lifecycles., • Experience modernizing large production systems incrementally while maintaining uptime, backward compatibility, customer trust, and engineering velocity., • Experience building or supporting AI, ML, optimization, decisioning, forecasting, or data-intensive products in production., • Strong understanding of observability, incident response, performance engineering, reliability architecture, capacity planning, and operational excellence., • Ability to communicate complex technical concepts clearly to engineering teams, executives, customers, and cross-functional partners., • Deep expertise in distributed systems, system design, cloud architecture, service-oriented or microservices architectures, APIs, event-driven systems, and large-scale data processing., • Strong experience with cloud platforms such as AWS, GCP, or Azure., • Strong experience with modern engineering practices, including architecture reviews, design documents, code reviews, testing strategy, deployment architecture, observability, and production operations., • Experience with languages such as Java, Kotlin, Go, Python, Scala, or similar modern backend languages., • Ability to reason deeply about tradeoffs involving performance, latency, throughput, cost, reliability, developer productivity, extensibility, and maintainability., • Strong architectural judgment: knows when to simplify, when to re-platform, when to tolerate debt, and when to force a hard technical reset., • Demonstrated ability to make bold technical decisions with incomplete information and drive alignment across senior technical and executive stakeholders., • Ability to influence without relying on hierarchy, while still being willing to make clear decisions when consensus is insufficient., • Strong product and business judgment; able to connect architecture decisions to customer outcomes, implementation speed, product differentiation, and company strategy., • Pragmatic builder mindset: balances long-term architecture with startup speed, customer urgency, and execution realities., • Experience building platforms used by millions of users or supporting very large-scale enterprise operations., • Experience at companies known for large-scale distributed systems, AI, cloud infrastructure, enterprise SaaS, workforce management, supply chain, fintech, commerce, logistics, or other complex operational domains., • Familiarity with optimization engines, scheduling algorithms, forecasting systems, constraint solvers, real-time decision systems, or mathematically complex production systems., • Experience architecting AI-native product capabilities, including LLM-enabled workflows, AI agents or copilots, model evaluation, retrieval systems, feedback loops, and production monitoring., • Experience building internal developer platforms, platform infrastructure, data platforms, ML pipelines, or large-scale analytics systems., • Experience designing highly configurable enterprise platforms without creating unbounded customization or implementation complexity., • Experience participating in strategic customer architecture reviews or technical due diligence with large enterprise customers., • Bachelor’s or Master’s degree in Computer Science or a related technical field; PhD a plus but not required. The strongest candidate will be a deeply technical, hands-on architect who still has the range to shape company-level technical direction. They are not a generic enterprise architect, process owner, or strategy-only leader. They are a builder and technical decision-maker who can personally engage with Legion’s hardest problems and earn the respect of the strongest engineers in the company. They should be comfortable moving between: • Code and architecture., • Product ambition and technical feasibility., • AI innovation and production reliability., • Startup speed and enterprise-grade rigor., • Long-term platform strategy and immediate technical execution. They should be opinionated but not dogmatic, decisive but not reckless, and pragmatic without accepting mediocrity. They should be able to simplify complex systems, identify the real technical risks, and force clarity where teams are stuck in ambiguity. Salary Range: Base Salary Range $300,000- $385,000 + Bonus + Stock Equity. At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done in good faith based on national data and may be refined for a candidate's region, town, or cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount budgeted internally, and internal equity for the same position within the company. Benefits include, but are not limited to: • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment., • 401k plan., • Discretionary Paid Time Off and Paid Holidays., • Parental Leave., • Equity., • Monthly Wellness Reimbursement., • Monthly Lunch on Legion. Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit_ Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law. As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay. This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California. This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the _ applies. Types of Personal Information We Handle We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes: • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts., • Professional or employment-related information, including:, • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references., • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships, • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information., • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history., • Other information such as any information you voluntarily choose to provide in connection with your job application. How We Use Personal Information We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions. With Whom We Share Personal Information We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable): • Internally: to other Legion personnel involved in the recruiting and hiring process., • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable., • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency., • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party., • Business Transaction Purposes: in connection with the sale, purchase, or merger., • How to Contact Us About this Policy – If you have any questions about this Policy, please contact _.

Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity. We are seeking an experienced Field Engineer (English/Spanish) who is professionally fluent in both English and Spanish to support enterprise customers throughout the United States and Latin America. This individual will serve as a technical leader who engages with customers throughout the lifecycle of the Striim Platform. A Field Engineer will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving operational excellence, continuous learning, and mission-critical innovation. This is a fully technical and hands-on position. Responsibilities • Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process., • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges., • Support the seamless transition from pre-sales prototypes to post-sales production-scale experiences., • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim., • Serve as the Striim product expert, coach, and trusted technical advisor during deployment., • Act as the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation., • Proactively engage existing Striim customers to realize technology value through expanded adoption of the Striim platform, demonstrating new applications and use cases., • Provide technical guidance, training, workshops, presentations, and implementation support in both English and Spanish as required by customer business needs., • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, troubleshooting, and customer enablement., • Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track Product Feature Requests (PFRs)., • Report on the status of key accounts, including escalations, to the manager and Technical Account Manager (if applicable)., • Leverage AI-powered productivity, research, troubleshooting, documentation, and coding-assistance tools to improve efficiency, accelerate customer outcomes, and scale technical enablement efforts., • Contribute to the evaluation, adoption, and continuous improvement of AI-assisted workflows and technical best practices across customer-facing engineering functions., • Travel domestically and internationally, up to 25%, to support customer implementations, technical workshops, strategic business reviews, training sessions, and other customer-facing engagements. Requirements • A successful candidate must be based 100% remotely within the Continental United States., • Professional fluency in both English and Spanish, including the ability to communicate complex technical concepts, conduct presentations, facilitate training, and support customer engagements in both languages., • 3+ years of experience in customer-facing technical roles, such as Sales Engineer, Pre-Sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer, or similar., • 3+ years of experience with database management systems such as Oracle, MySQL, Microsoft SQL Server, and SQL programming., • 3+ years of experience programming in languages such as Java, Python, and Shell scripting., • 3+ years of experience or deep foundational knowledge of cloud infrastructure and data services including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)., • Demonstrated experience using AI-assisted productivity, development, research, troubleshooting, and code-generation tools (e.g., Claude, OpenAI Codex, GitHub Copilot, Cursor, enterprise AI platforms, or similar technologies) as part of day-to-day technical workflows., • Ability to effectively evaluate, validate, and apply AI-generated outputs while maintaining engineering quality, security, accuracy, and customer trust., • Principled knowledge of working with, configuring, and troubleshooting Unix/Linux and Windows operating systems., • Experience working with messaging systems such as Kafka and JMS., • Experience working within enterprise data environments and mission-critical IT systems is desirable., • Knowledge of Snowflake, Google BigQuery, Databricks, or modern cloud data platforms is preferred., • Deep understanding of modern data integration, data streaming, real-time analytics, and cloud-native architectures is preferred., • Excellent written, verbal, presentation, and customer-facing communication skills., • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent relevant work experience. Benefits • Competitive salary and pre-IPO stock options, • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA, • Paid Time Off (Vacation, Sick & Public Holidays), • The chance to contribute to and shape an upbeat, fully engaged culture Compensation $130,000 - $150,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. Applications will be reviewed on a rolling basis and accepted until the position is filled. Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack. We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status. For more information on Striim's Privacy Policy, click _.

Reports to: Head of Global Support Location: Remote, USA About Proscia Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine. The digital pathology market is experiencing explosive growth as advances in AI enable unprecedented insights into diseases like cancer. Pathology is central to medicine, and the shift to AI-powered solutions is not just modernizing workflows—it’s transforming how diseases are diagnosed, treated, and understood. Predictions for the future of pathology show a tidal wave of adoption, with experts describing the field as “poised for the next major breakthrough” in healthcare innovation. Backed by over $100 million in funding from leading healthcare and technology investors, Proscia is at the forefront of this revolution. Joining Proscia means being part of a company at the cutting edge of healthcare innovation, where the possibilities are limitless. With the convergence of AI, precision medicine, and digital pathology, we’re not just changing pathology—we’re redefining what’s possible in medicine. About the Role Some customers don't file a ticket and wait. They pick up the phone and expect the person on the other end to already understand their environment and workflows. Those are your customers. Proscia’s most strategic accounts run mission-critical digital pathology at scale, and they turn to one person who owns the technical relationship end-to-end. As a Strategic Support Engineer, you are the technical owner and trusted advisor for a portfolio of Proscia’s highest-profile customers. This isn't queue work. You know your accounts better than anyone, drive their hardest issues to resolution, and carry what you learn back to Engineering and Product so the platform evolves to meet what your customers need. You do it in an AI-first support organization, using modern tooling to move faster than the role previously allowed. About You You think in relationships, not tickets. You'd rather understand a customer's workflow deeply enough to anticipate the next problem than close the current one and move on. You reason from evidence and follow through relentlessly, investigating problems across software, infrastructure, and integrations until the customer has a real answer. You’re the calm voice on a major-incident call and the persuasive one in an internal prioritization debate. You treat AI as a native part of how you work, reaching for these tools to investigate, reproduce, and communicate faster without losing the human judgment that separates a plausible answer from the right one. You know how to validate and constrain what these tools produce rather than trust them blindly. And you don't hoard what you learn; every diagnosis becomes something the team can stand on next time. What You’ll Own • Own your customers. Serve as the go-to SME for your assigned strategic accounts. Own their issues, run their check-in and troubleshooting calls, maintain the documentation behind them, and monitor cases to keep them moving toward resolution. Back up the broader queue as needed., • Crack the hard problems, AI-first. Investigate complex, multi-faceted issues across application, infrastructure, and integrations, bringing AI and modern tooling to bear to reproduce defects and reach root cause faster. Then document thoroughly and lead validation testing for the fixes. Set the standard for how the team uses AI in real customer work., • Lead when it counts. During major incidents, you lead the response: steady, high-touch communication and escalation with clear, timely updates to internal and external stakeholders., • Shape the product and align the account team. Carry a strong, evidence-based point of view: partner with Engineering, Product, and Customer Success to prioritize the fixes and features that matter most to your customers, and keep Solutions Architects, Implementation Engineers, and Sales aligned on their needs., • Set customers up to win. Own technical account health. Maintain a current technical success plan for each assigned account, including environment architecture, integrations, known risks, recurring issues, upgrade posture, and mitigation actions. Identify emerging risks early and drive cross-functional plans before they become customer-impacting incidents. What You Bring • Bachelor’s degree in Computer Science, Biomedical Engineering, or a related field, or equivalent professional experience., • 5+ years of technical support or related experience, with a focus on large, strategic accounts., • Expertise in digital pathology, healthcare, or related industries, including how software and hardware integrate, and a track record of troubleshooting complex issues., • Fluency with AI-assisted workflows: you've made AI a default part of how you investigate and communicate, and you know how to validate and constrain what it produces., • Hands-on proficiency across diagnostic, monitoring, and support tooling, Linux/Windows environments, networking protocols, and cloud (AWS, Azure, Kubernetes)., • Strong root-cause, debugging, testing, and validation skills for complex software and infrastructure issues., • Proven experience mentoring or leading other technical professionals, and influencing internal teams (Engineering, Product, Technical Operations) to prioritize customer needs., • Excellent written and verbal communication, with real experience managing customer relationships and incident communications., • The ability to manage multiple high-profile accounts at once, prioritizing by business impact and proactively anticipating customer needs. Nice-to-Haves • Experience influencing product or engineering roadmaps from support and customer data., • A point of view on where AI is headed in technical support, and ideas you’re eager to put into practice., • Experience in regulated or other mission-critical environments, and a background that spans multiple domains. Beyond Just Work As a company in healthcare, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth. Our office environment is designed for creativity and agility: with walls as notepads and couches for collaboration. We’re located in the heart of Philadelphia, with views of the city so you can spend your time focusing on what matters most. At Proscia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.

Remote (USA) The built world generates more data than almost any other industry. Almost none of it is being used. Rentana is changing that, building the AI copilot for real estate that distills billions of real-world signals into revenue intelligence, so operators can optimize every lever across their portfolio and actually talk to their data. ‍ Our founding team has built four multi-billion dollar software companies and two proptech exits, including Dynasty (sold to AppFolio) and Urbandoor (sold to Airbnb). Our founding engineers include the first engineer at Airtable and the engineer who led the largest code migration in Stripe's history. ‍ Customers love Rentana: we are the top-rated revenue management platform on Revyse, with NMHC Top 50 real estate owners and operators on the platform within 1 year of public launch. Rentana is looking for a talented Software Engineer to join our small but dynamic team. In this role, you will focus on designing and implementing greenfield projects. This would include designing systems to normalize and scale messy third-party data and contributing to analytical and machine-learning models. You’ll collaborate closely with the CTO, CEO and CPO to create solutions that elevate the UI/UX of our platform and streamline our backend infrastructure. If you have a passion for data and a knack for building scalable, user-focused solutions, we’d love to hear from you. Work with the team to design and implement backend systems that manage and organize data efficiently. Develop and maintain data pipelines that support the platform’s data-driven features. Design and implement intuitive solutions through collaborative and autonomous workflows Analyze current and potential metrics, helping to determine which ones are most valuable to track and optimize. Collaborate with the team to establish features that guide product development and user engagement strategies. Participate in both front-end and back-end development to support our customers and customer success team. Design database systems using our existing SQL database and graphql API that perform at scale. Continuously improve the performance, scalability, and reliability of our systems. Implement best practices for data security and integrity throughout the development process. Work closely with the team to iterate on solutions that meet company goals and user needs. Collaborate across teams to ensure that data-driven features are aligned with the overall product vision. Experience building ML models. Experience in multi family real estate. Experience with statically typed programming languages. Experience writing unit, integration and end-to-end tests. The opportunity to be part of a pioneering team in a high-growth industry, shaping the future of AI in real estate. Direct collaboration with the startup’s top leadership, offering a unique insight into business management and strategic decision-making. A competitive salary with equity options. Comprehensive benefits package including health, dental, and vision insurance. Flexible working conditions with the option to work remotely. A dynamic, innovative, and supportive work environment. Fast and Transparent: Speed is a competitive advantage -- but only when paired with transparency. We bias toward action, share information openly, and never let slowness become a default Solve It: We don't hand problems back. We take ownership, figure it out, and deliver. Excellence is at the core of everything we do. Customer Obsessed: Our customers are the reason we build what we build. We listen closely and let real problems drive our product. Candid but kind: We say what we mean, directly and with care. Feedback is a gift. We have the hard conversations, because glossing over the truth doesn't serve anyone.‍ Win Together: We share credit, support each other, and leave the ego at the door. The best idea wins, regardless of who had it. When things go wrong, we fix it together -- no blame, just learning.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Connected Asset Maintenance (CAM) is one of Samsara’s fastest-growing software bets: a brand-new product area focused on transforming asset and fleet maintenance from reactive, paper-based workflows into AI-driven, predictive maintenance programs. We’re building a modern platform that uses rich IoT and telematics data, intuitive interfaces, and centralized workflows to help customers reduce downtime, extend asset life, and run more efficient operations. We are seeking a Staff Software Engineer to serve as a technical anchor for CAM. In this role, you will lead the design and evolution of our predictive maintenance platform, partnering closely with product, data science/ML, design, and customers to build and scale high-impact capabilities for our customers. You’ll be responsible for shaping the architecture for ML-powered features — from time-series modeling and data pipelines to APIs and customer-facing workflows — and for raising the engineering bar across the team. This role is remote and open to candidates residing in the US. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: • Define and drive the technical strategy for CAM’s predictive maintenance platform, including architecture for data ingestion, feature engineering, model serving, and customer-facing workflows., • Lead the design and implementation of new predictive models and data products, working closely with ML/data partners to move from proof-of-concept to robust, monitored, and continuously improving production systems., • Own and evolve large-scale, distributed systems that process high-volume time-series and event data from Samsara devices and third-party sources, ensuring reliability, performance, and cost efficiency as we grow., • Collaborate across the stack (backend, web, and potentially mobile) to deliver end-to-end features—APIs, data models, business logic, and intuitive UI flows—that bring predictive insights into day-to-day maintenance workflows., • Partner with product, design, and customer-facing teams to define the roadmap, translate ambiguous business problems into clear technical projects, and measure the impact of what we ship (e.g., reduced breakdowns, fewer emergency repairs, improved shop throughput)., • Mentor and multiply other engineers on the team through code reviews, design reviews, technical coaching, and by setting high standards for quality, reliability, and velocity. Minimum requirements for the role: • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience., • 8+ years of experience in software design and development, including building and operating production systems at scale., • 3+ years building data-intensive or ML-backed products, such as forecasting systems, anomaly detection, recommendation systems, or other high-complexity predictive models (e.g., in fintech, health, reliability, or similar domains)., • Strong programming fundamentals and deep proficiency in Python for backend and data/ML-related services., • Experience designing and operating distributed systems or large-scale microservices (e.g., event-driven architectures, time-series storage, streaming or batch data pipelines)., • Demonstrated experience leading cross-team or cross-org projects from inception through rollout, including managing ambiguity, driving alignment, and delivering measurable business impact., • Strong communication skills and the ability to translate between technical and non-technical stakeholders, especially when discussing trade-offs around reliability, performance, and model accuracy. Proven ability to "sit with the customer" to deeply understand operational pain points, translating vague real-world maintenance challenges into high-impact technical requirements and intuitive AI-driven products. An ideal candidate also has: • Master’s degree in Computer Science + Artificial Intelligence., • Expertise with time-series data and forecasting techniques, including feature engineering, evaluation, and productionization for predictive maintenance or similar use cases., • Hands-on experience with MLOps practices and tooling (e.g., model deployment, monitoring, versioning, experimentation platforms) in partnership with data/ML teams., • Experience with full-stack development using technologies such as Go, TypeScript/JavaScript, React, GraphQL, or similar modern stacks in large-scale SaaS applications., • Background working with industrial, fleet, or equipment data (e.g., telematics, fault codes, work orders, inspections) and an interest in learning the maintenance domain in depth., • Proven track record of mentoring senior engineers and influencing engineering culture, standards, and best practices beyond a single team.

Who We Are: Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care—helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone. The Role: We are looking for a hands-on and operationally minded Lead Developer to own the health, reliability, and continuous improvement of our mission-critical SaaS platforms. This role is intentionally designed for a senior engineer who writes production ready code, leads complex debugging efforts, and sets technical direction for how support-driven engineering work is executed while simultaneously mentoring and managing a team of application support engineers. You will work at the intersection of support, engineering, and operations: triaging escalated incidents, developing hotfixes, identifying systemic failure patterns, and partnering with engineering to reduce recurring issues at their root. You bring a forward-looking mindset to a function that could otherwise be purely reactive — and you use modern AI-assisted tooling to make your team faster and smarter. Key Responsibilities: Incident Management & Technical Triage • Serve as the primary technical authority for production support code paths, hotfixes, and stability-focused enhancements, performing deep-dive technical triage across the full application stack., • Analyze logs, traces, database queries, and application behavior to identify root causes rapidly and accurately., • Develop and communicate clear workarounds to minimize customer impact while permanent fixes are in progress., • Establish engineering standards for support-owned code, including testing expectations, deployment safety and rollback strategy. • Author and deploy targeted hotfixes with appropriate testing and change control, coordinating production releases on Azure. • Maintain SLA compliance and ensure accurate, timely ticket documentation throughout the incident lifecycle. Proactive Problem Management: • Monitor production defect and incident patterns analysis to surface recurring or systemic issues before they escalate. • Build and maintain a problem registry; translate patterns into actionable engineering proposals with clear business impact framing., • Drive post-incident reviews (PIRs) and own the follow-through on corrective action items., • Partner with the product and engineering teams to advocate for platform stability improvements based on real-world support data. AI-Augmented Support Operations: • Champion the adoption of AI and automation tools (e.g., Copilot, AI-assisted log analysis, LLM-based triage assistants) to accelerate issue diagnosis and resolution. • Lead development of internal knowledge bases, runbooks, and automated diagnostic playbooks to reduce mean time to resolution (MTTR). • Identify opportunities to automate repetitive support workflows and implement tooling improvements. Technical Debt & Engineering Collaboration: • Actively engage with the engineering backlog to identify, scope, and prioritize tech debt items impacting platform stability and supportability., • Contribute to or lead the remediation of targeted tech debt items during allocated engineering cycles., • Act as a bridge between the support team's operational insights and the engineering team's roadmap priorities. Team Leadership & Development: • Lead, coach, and mentor a team of application support engineers, providing technical guidance and career development support., • Set team priorities, manage workload distribution, and ensure appropriate on-call coverage., • Establish and refine team processes — ticket workflows, escalation paths, documentation standards, and quality benchmarks., • Define and track key performance indicators and align the team around common goals and continual improvement. • Conduct regular 1:1s, performance reviews, and foster a culture of accountability, learning, and continuous improvement. Required Qualifications: • 10+ years of experience in application support, software engineering, or a combined production-focused engineering role — with at least 3 years in a senior or lead capacity. • Strong hands-on proficiency in .NET / C# for reading, debugging, and writing production-quality code., • Solid understanding of React front-end applications — ability to diagnose UI-layer issues and interpret browser-side errors., • Deep experience with Microsoft SQL Server — proficient in query analysis, execution plan review, and performance troubleshooting., • Demonstrated experience supporting applications hosted on Microsoft Azure (App Services, Azure SQL, Application Insights, Log Analytics, Azure DevOps, etc.). • Proven track record of owning complex, high-stakes production incidents end-to-end., • Experience with structured problem management methodologies (e.g., root cause analysis, 5 Whys)., • Demonstrated ownership of production codebases and responsibility for fixing issues directly in code rather than routing work to another team, Preferred Qualifications: • Experience building or deploying AI/LLM-assisted tooling for support operations (e.g., GitHub Copilot, Azure OpenAI, Claude Code, custom diagnostic bots). • Familiarity with CI/CD pipelines and deployment automation (Azure DevOps, GitHub Actions)., • Exposure to observability and monitoring tooling (Application Insights, Datadog, Grafana, or similar)., • Background in business critical SaaS environments where multi-tenancy, uptime commitments, and customer impact sensitivity are top-of-mind. Healthcare industry experience is a plus. • ITIL Foundation certification or equivalent experience in structured IT service management. Working Conditions & Environment: • Fully remote role within the United States, • Periodic travel (approximately 10%) for team meetings, and company events (as applicable) • Operates in a fast-paced, growth-oriented, PE-backed SaaS environment, • Requires cross-functional collaboration across Product, Sales, Customer Success, and Executive Leadership (edit as applicable) • Ability to manage multiple concurrent product launches and shifting priorities (edit as applicable) Success in this role requires the ability to balance synchronous collaboration with thoughtful asynchronous execution in a remote-first environment 🌍Remote work environment with a flexible work schedule to encourage work-life balance ✈Annual company offsite 🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave 💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose) 💰401(k) company match 💸One-time workspace reimbursement to help you optimize your remote workspace Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! • Location: United States (remote); occasional travel for team planning and launch moments, • Hours: 40 hours per week, • Start: Target start in September 2026, • Contract duration: 12 months with possible extension to permanent contract, • Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.After 13 years building an established, well-loved brand across Europe, Fairphone is entering the US market. This role is a rare opportunity to translate a proven, mission-driven brand into the US from the ground up. You will join the US Commercial team as our first US marketing hire and own all US digital acquisition end-to-end, across paid search, paid social, display and retargeting, and Amazon Ads. Starting from a focused launch budget, you will stand up the US test-and-learn engine, drive efficient demand to our web shop and Amazon, and put a rigorous measurement setup in place to keep the operation data-driven. You will report to the US General Manager, work with her in a tight operating cadence, and partner closely with our Amsterdam teams, particularly on brand, creative, and the web shop. In the first phase, success means standing up a trusted measurement foundation and a disciplined test-and-learn engine, and finding the audiences and messages that convert, then scaling spend efficiently against the US sales goal. As the US business scales, this role is expected to help shape and grow the US marketing function. • Translate Fairphone's brand and business strategy into the US paid media strategy, and run an always-on program across the full funnel (touch, tell, sell)., • Own US digital acquisition strategy and hands-on execution across paid search, paid social, display and retargeting, and Amazon Ads, driving traffic and conversion to Fairphone.com and Amazon., • Drive qualified paid traffic to Fairphone.com and Amazon, and partner with the HQ web shop, brand, and product teams on conversion improvements. The web shop and its conversion optimization are owned by HQ, so you focus on demand and efficiency rather than site operations., • Set and hit CAC, CPA, and ROAS targets, and allocate budget across channels by return and customer lifetime value., • Run a tight performance operating cadence with the US General Manager on a shared campaign dashboard, with more frequent check-ins during launch periods, and turn results into the next round of experiments., • Write and own the creative briefs for content creation, and drive a fast brief-to-turnaround loop with creative partners within brand guidelines., • Implement global brand and product launches campaign for the US market., • Own Amazon Ads performance, working with external agency support., • Define the US measurement and reporting you need (GA4, GTM, BigQuery, Looker) together with a data engineer and Commercial Operations, and use it to steer spend, testing, and decisions day to day. You set the requirements and rely on the data; building the pipeline sits with the data engineer., • Localize messaging for US audiences using real performance data, and partner with the HQ performance, brand, and web shop teams., • You have demonstrated success owning paid acquisition budgets and hitting CAC and ROAS targets, ideally in DTC e-commerce or consumer hardware., • You have hands-on expertise across paid search, paid social, display and retargeting, and Amazon Ads, and you build and optimize campaigns yourself rather than only through an agency., • You are effective across the full budget journey: making the hundreds of thousands of a launch budget work hard, then quickly scaling into the millions without losing efficiency., • You have worked inside a startup or scale-up, not only large brands, so the pace and resourcefulness of a new-market launch come naturally to you., • You are highly data-driven: comfortable working in analytics and tagging tools (GA4, GTM) and BI dashboards, fluent with spreadsheets, and able to turn performance data into clear decisions and testable hypotheses., • You know how to structure creative tests, read performance signals without overfitting, and turn learnings into sharper briefs., • You are a builder who thrives with ambiguity, lean budgets, and a rapid test-and-learn cadence., • You have led or mentored a team, work independently, and are ready to build and grow the US marketing team as the business scales., • You have excellent written and verbal communication skills in English, and you thrive in a global environment, collaborating effectively across diverse stakeholders, functions, and cultures, including partners in other time zones., • You have experience marketing consumer hardware or physical products, ideally launching a brand or product in a new market., • Lifecycle or CRM marketing experience is a plus., • The opportunity to create an impact on the electronics industry around the world., • A diverse work environment full of international, passionate, warm-hearted team members., • Competitive base salary aligned with the US market., • Health, dental, and vision insurance., • 401(k) retirement plan., • Paid time off and company holidays., • Support for your remote work setup., • Professional development opportunities for training, skill development, and career advancement.DEI @Fairphone At Fairphone, we care about people, planet and you. It’s natural that we see diversity, equity and inclusion (DEI) as an essential part of how we work together and do business. We support and further strengthen our inclusive work environment and culture by more formally implementing various DEI efforts to ensure all Fairphoners feel included, respected, and supported.

Hello, we’re Instrumentl. We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring an Engineering Lead to provide hands-on technical leadership as our product evolves. If you’re excited by the idea of building great software and applying AI in practical, user-facing ways, we’d love to hear from you. About us: Instrumentl is a hypergrowth YC-backed startup with over 5,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. Since 2015, our customers have used Instrumentl to find, win, and manage over $6.7 billion in grant funding. Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship! About the role: As an Engineering Lead at Instrumentl, you’ll help shape technical direction and ensure we’re delivering scalable, high-impact product experiences, especially through the use of modern AI tools and features. You'll concentrate on one of Instrumentl's core Engineering focus areas, which include: • Growth Product/Customer Acquisition: go-to-market tooling, • Find/Win/Manage: core Instrumentl product functions, supporting end-to-end grant lifecycle management, • Data, Tools, and Infrastructure (DTI): platform and internal tooling Learn more about the team at _! Instrumentl is fully distributed (though if you’d like to work from our Oakland office, we would love to see you there). For this position, we are looking for candidates based in the United States who have significant overlap with Pacific Time Zone working hours. • Drive technical planning and execution for an engineering team, from early discovery to final delivery., • Partner on AI-backed product features, bringing practical experience in integrating models or AI services into production systems., • Work side by side with Product and Design teams, connecting technical feasibility to customer outcomes., • Transform product development by applying cutting-edge AI tools, driving impact in both what we build and how we build it., • Raise the bar on technical standards, from pull request quality to incident response, ensuring that we leave things better than we found them., • Foster a team culture where engineers take ownership of results, challenge each other constructively, and continuously level up., • Software engineering background: you’ve been a software engineer for 7+ years, including at least 2 years in a technical leadership role. Startup experience and comfort operating in fast, scrappy environments is a huge plus!, • Hands-on leadership: you’ve demonstrated your ability to guide system design and drive execution on growing Engineering teams. Your leadership style is grounded in clarity, trust, and accountability., • Experience with AI integration: you have practical experience shipping AI-powered product features or integrating third-party AI services into production systems., • Technical adaptability: you’re proficient in Ruby on Rails (our core platform is built in Rails), and open to learning new tools or frameworks to move faster and build better. Additional experience with Python, JavaScript, PostgreSQL, Redis, HTML, and CSS is a plus!, • Collaborative approach: you thrive in a cross-functional environment involving product managers, designers, marketers, and data analysts, and you value the unique perspective each person brings to the table., • Results-driven: you’ve shown a bias for action and ownership in fast-paced, high-autonomy environments. You have strong instincts for balancing speed, quality, and simplicity in technical decision-making., • Passion: you’re excited about Instrumentl’s mission to propel nonprofits into a bigger, brighter future!, • Salary ranges are based on market data, relative to our size, industry, and stage of growth. Salary is one part of total compensation, which also includes equity, perks, and competitive benefits., • For US-based candidates, our target salary band is $175,000 - $220,000/year + equity. Salary decisions will be based on multiple factors including geographic location, qualifications for the role, skillset, proficiency, and experience level., • 100% covered health, dental, and vision insurance for employees, 50% for dependents, • Generous PTO policy, including parental leave, • 401(k), • Company laptop + stipend to set up your home workstation, • Company retreats for in-person time with your colleagues, • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success. What to expect: Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come. At Instrumentl: • We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it., • We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value., • We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us., • We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together., • We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward. Ready to apply? Please submit a written response addressing the prompts below: 1. Why are you interested in Instrumentl?, 2. What makes you a good fit for the Engineering Lead role? Don't forget to include the word moxie in your application to show you read this from start to finish! Along with your written response, please attach your CV or resume. At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SENIOR SOLUTIONS ENGINEER US REMOTE; RALEIGH, NC, DRAPER, UT EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: • Invested Relationships, • Fiscal Prudence, • Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit _. THE ROLE: We are seeking a Senior Solutions Engineer (aka Sales Engineer) who speaks the language of the Project, IT staff and the boardroom. In this role, you will act as the "Technical Liaison" between Sales, Product, Marketing, and our AEC customers. As a Senior SE, you are expected to operate with a high degree of autonomy. You will not just demonstrate features; you will challenge the customer’s status quo, translating complex construction workflows (like BIM collaboration and project delivery) into secure, scalable Egnyte-based solutions and always highlighting the value offered. You will take ownership of the technical win, leading customer pilots and POCs with minimal oversight, while mentoring newer team members on industry best practices. WHAT YOU’LL DO: • Lead Technical Engagements: Independently lead complex customer engagements and Proof-of-Concepts (POCs) with clear execution plans. You will configure hands-on configurations of Egnyte and third-party integrations, ensuring a perfect technical fit., • Speak to Business Outcomes: Understand that Egnyte’s primary users are line of business (LOB), not IT, and the best SEs are able to bridge the gap between non-technical and technical audiences., • Industry Consulting: Leverage your background in IT, Engineering or Construction to act as a trusted advisor. You will proactively identify technical roadblocks related to large file handling, site-to-office synchronization, and remote collaboration., • Solution Design: Prepare and deliver tailored presentations and solution proposals. You will map specific client business requirements into effective technical solutions., • Market Intelligence: Maintain deep knowledge of the AEC competitive landscape (e.g., Autodesk Construction Cloud, Procore, Bentley). You will evaluate deal relevance based on Egnyte's GTM strategy and provide insights to your sales team., • Cross-Functional Impact: Collaborate effectively with Egnyte Product and Engineering to share industry insights that shape the roadmap. You will also provide guidance to teammates to support customer success across the growing AEC scope of work., • RFx Responses: Lead the technical response for RFIs/RFPs. YOUR QUALIFICATIONS: • Experience:, • 4+ years of relevant experience in some combination of Sales Engineering, Technology (IT and/or AEC industry technology) and AEC industry experience., • This role is NOT a programming role. Hobbyist or light coding experience can be beneficial, but applicants who expect to utilize their developer experience heavily need not apply., • Industry Tool Experience:, • Technical familiarity with core AEC design and collaboration tools is preferred. Specifically: AutoCAD, Revit, Civil3D, Navisworks, Bluebeam, Procore or ACC is highly desired., • Technical & Sales Acumen:, • Consultative Selling: Strong experience with process-centric solution selling (value-selling). You can confidently work with all levels of customer roles, from the BIM Manager to the CIO, CTO, and CISO., • IT Knowledge: Broad knowledge of SaaS, infrastructure, network (bandwidth/latency impact on CAD), authentication (SSO/AD), and data governance., • Presentation Skills: Ability to deliver executive-ready pitches that align to customer goals and handle objections in real-time with confidence. COMPENSATION: • Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $125k - $140k annually plus a commission-based incentive pay. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. BENEFITS: • Competitive salaries and comprehensive benefits, • Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance, • Paid holidays and sick time, • 401(k) with company match, • Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options, • Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family, • Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; and Poznan, Poland, • Gym, cell phone, and internet reimbursement, • Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP), • Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more, • Your own Egnyte account with lifetime access, • HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place, • One Medical virtual care, providing you with healthcare access across the country Equal Employment Opportunity Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of . Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact . To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. #LI-DNI

While this position is not currently open, we are interviewing strong candidates for upcoming opportunities on this team. Location: Remote | Time Zone: (US, Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific) Freedom to grow. Power to deliver. Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving. Role Overview The Observability & Tools Support Engineer provides high-impact technical support for customers of a large technology company’s internal IaaS platform, with a focus on monitoring, alerting, telemetry, and operational tooling. This role spans a wide range of support—from white-glove onboarding and end-to-end customer enablement, to deep technical troubleshooting across Linux, networking, and observability systems (especially Prometheus and AlertManager). You will also contribute to improving the support function itself: strengthening tooling, documentation, workflows, and feedback loops so the service scales. Success depends on excellent troubleshooting, strong written communication, comfort working with highly technical customers, and the maturity to identify patterns and drive operational improvements beyond individual ticket resolution. Business Outcome Become a trusted frontline expert for the customer’s observability ecosystem and operational tooling - delivering fast, accurate support across Slack and tickets, improving monitoring reliability, and reducing incident impact through better triage, troubleshooting, onboarding, and knowledge capture. Success Measures Healthy volume of threads and tickets handled with high-quality outcomes Consistent achievement of time-based SLAs High customer satisfaction through surveys Accurate classification of issue type, severity, and recurring patterns Reduced repeat issues through better docs, tooling, and scalable onboarding What Will Be True When You Succeed Customers can onboard smoothly to monitoring/alerting with minimal friction Monitoring and alerting issues are resolved quickly, with fewer escalations Linux and networking-related incidents reach resolution faster due to strong troubleshooting and clean handoffs Engineering and SRE teams receive clear, actionable feedback based on real customer trends Knowledge base content prevents tickets and accelerates self-service Core Work Units 1) Frontline Support for Observability & Tooling Manage Slack threads and tickets (roughly 50/50) Handle a broad range of customer support: simple issue resolution through end-to-end onboarding Provide clear, structured guidance to highly technical customers Maintain strong attention to detail while managing multiple interactions in parallel 2) Deep-Dive Troubleshooting & Incident Support Troubleshoot, isolate, and resolve monitoring and alerting issues (especially Prometheus + AlertManager) Troubleshoot complex Linux and networking issues (TCP/IP fundamentals required) Support OpenTelemetry, tracing, and telemetry pipelines, including investigation of gaps in signals and instrumentation Drive incidents to resolution in partnership with Engineering/SRE teams 3) Documentation & Knowledge Development Build and maintain customer-facing and internal knowledge base articles Create informational posts for the community support platform Turn repeated issues into reusable guides, checklists, and onboarding playbooks 4) Trend Analysis & Feedback to Engineering Analyze and categorize customer interaction trends Provide accurate, meaningful feedback to Engineering and SRE orgs to improve product/tooling Identify “top offenders” and propose practical fixes (tooling, docs, process, product) 5) Operational Excellence & Continuous Improvement Participate in post-mortem reviews and drive follow-through on improvements Contribute meaningfully to team objectives and goals (process, tooling, and service scaling) Bring creativity and discretion to resolve highly complex issues “outside the box” High-Quality Work - what top performance looks like Frontline Support Moves smoothly from triage to deeper analysis without losing the customer Communicates clearly and confidently with technical users Maintains clean follow-ups and thread hygiene even with high context switching Troubleshooting Rapidly isolates issues across monitoring/alerting configs, Linux runtime behavior, and network connectivity Uses structured approaches to incident handling: hypothesis → test → evidence → resolution Produces high-signal writeups that accelerate downstream resolution Documentation & Enablement Documentation is clear enough that customers avoid opening tickets Onboarding flows reduce time-to-value and prevent common misconfigurations Captures “tribal knowledge” quickly and makes it reusable Operational Excellence Obsessing over details: correct severity, accurate tagging, clean timelines, strong handoffs Spots patterns early and proactively proposes improvements that scale support Typical Day / Work Patterns ~50% Slack support, ~50% ticket handling Deep-dive investigations during lower ticket volume periods Documentation writing and lightweight tooling/process improvements when patterns emerge Weekly team review of escalations, themes, and operational improvements High rate of context switching and parallel issue management Required Skills & Experience (Non-Negotiable) Several years supporting highly scalable applications and web services Hands-on experience with open-source observability and cloud-native tooling, including: Kubernetes (and container fundamentals) Prometheus and AlertManager troubleshooting OpenTelemetry and distributed tracing concepts Strong understanding of the Linux operating system (command line, process/network debugging, logs) Good understanding of infrastructure observability principles (signals, alerting strategy, SLO thinking, noise reduction) Good understanding of the TCP/IP suite and practical networking troubleshooting Strong experience troubleshooting ambiguous, multi-layer issues Excellent analytical capability and strong attention to detail Strong written and verbal communication (clear, structured, customer-friendly) Comfortable working with a very technical customer base Passion for Technical Support and a service mindset Nice-to-Haves Experience improving or supporting internal support tooling or workflows (automation, templates, runbooks) Experience operating at scale in a services environment (pattern detection, KPI/SLA awareness, operational process maturity) Familiarity with Grafana, log aggregation, incident tooling, and production support practices Prior SRE or platform support experience Minimum Qualifications 3–7+ years in Technical Support Engineering, SRE support, DevOps, Platform Support, or similar Demonstrated experience supporting distributed systems, IaaS, or cloud platforms Strong Linux, troubleshooting, and customer-facing communication background Evidence of documentation, knowledge-base contributions, and process improvement mindset Disqualifiers: weak Linux fundamentals, inability to troubleshoot systematically, poor written communication, or discomfort supporting highly technical users. What You’ll Love Real technical problem solving with tangible customer impact A role that blends deep troubleshooting with scaling support via docs, tooling, and process High autonomy in a remote-first environment What May Be Challenging High context switching and managing multiple threads in parallel Repeated patterns that require discipline to convert pain into scalable improvements Supporting high-visibility systems where speed and accuracy matter Differentiation Industry: Remote-first, trust-based culture; global team; autonomy; modern systems; meaningful technical challenges Internal: High-impact, customer-facing observability support; direct influence on tooling and process maturity; opportunity to shape scalable support practices

Hiring Manager: _, VP Product Marketing & Brand About us _ is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically distills work into a living asset that helps people and AI agents do their best work. We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how the world works. About the Role As our Founding Customer Marketing and Advocacy Lead, you'll build the content engine that makes Scribe the go-to authority for the C-suite and VP-level leaders navigating how work gets done in an AI-forward world. That starts with a deep, intuitive understanding of who they are — then deciding where and how to reach them. Through social, content, webinars, newsletters, or whatever format earns their trust and attention most, you'll make sure enterprise buyers across every industry know Scribe, trust Scribe, and want Scribe at their org. And you won't just create content for and about enterprise buyers — you'll know them. You'll go deep with the people who matter most — through Customer Advisory Board programs that you’ll develop, webinars, and direct relationships — and turn those connections into content that earns trust at scale. You'll be working alongside world-class acquisition, demand generation, product marketing, and Sales/CS teams and you'll have the creative latitude to build an enterprise content engine that looks nothing like the B2B category standard. ✨ You could be a great fit if: You have a podcast mic on your desk and an opinion about the gain settings. Your face lights up when you talk about the Customer Advisory Boards you’ve run, and you’re proud of the revenue they influenced. You've built top-of-funnel programs for enterprise audiences and have a proven track record of generating qualified pipeline that closes. You're internet-native and you understand how content actually travels: what makes someone screenshot something and send it to a colleague, what gets reshared, what dies in the feed. You know why things spread and you engineer for it. You look at the B2B content landscape and see a wide open opportunity for Scribe. You have a vision for what world class enterprise content could be and the commercial instinct to make sure it earns trust, builds conviction, and makes enterprise buyers want Scribe at their org. If you read any of those ☝️ and said "that's me", we'd love to hear from you! ⚒️ What you'll do: Be the voice of the enterprise customer — develop deep familiarity with how enterprise buyers think, what they read and watch, what they share with their teams, and what earns their trust. Own the program to develop, publish, and distribute a powerful arsenal of customer testimonials. Own Scribe's enterprise customer content engine — set the strategy, develop the content roadmap, and execute against it across every format and channel where the enterprise buyer consumes. (You’ll have support partnering with the Creative Strategists on our Acquisition team to develop some of the channel-specific content.) Launch Scribe's Customer Advisory Board program — curate the right enterprise leaders, make participation genuinely valuable, and stay connected between sessions. These relationships will become your richest source of content and one of Scribe's most powerful trust signals in the market. Partner with Product Marketing, Demand Generation and Sales to build the loop between content and revenue — ensuring webinar attendees, CAB participants, and content-sourced leads are routed, scored, and followed up on effectively. Influence pipeline targets — set them, forecast against them, and report on them. You're comfortable in the numbers — MQLs, influenced pipeline, conversion — and you use them to make fast decisions about where to double down and what to kill. What we're looking for: 4-6+ **years in enterprise customer marketing, content marketing, demand generation, or a closely related field with meaningful time focused on enterprise B2B audiences. Proven track record building enterprise customer programs — content, webinars, events — with a portfolio you can point to and say "this influenced qualified pipeline." Experience building or running customer advisory boards, executive engagement programs, or similar high-touch audience programs. Strong analytical instincts — comfortable owning pipeline attribution, setting success metrics, and making fast decisions based on data. Experience working closely with cross functional partners (like Sales, Demand Generation) to route and activate leads from content and events programs. This role is not for you if: You prefer to focus on creating great content and hand off distribution to someone else. In this role, you'll be thinking about how content reaches enterprise buyers at scale. You'd prefer not to be accountable to revenue goals. This role will influence pipeline targets and directly contribute to revenue goals. You lean toward working behind the scenes. A lot of the magic in this role comes from building direct external relationships with enterprise leaders. Location Fully remote. Open to candidates anywhere in the U.S. Compensation Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. Benefits Health, dental, and vision insurance for you and your dependents Flexible paid time off and company holidays 401(k) Paid parental leave Daily catered lunch (SF office) Commuter benefits Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, _, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities, drive product adoption, and measure business outcomes. This is a highly strategic, technology-centric & consultative role focused on evolving how organizations leverage AI to drive improved performance. This role includes driving adoption, usage, and value realization. Your focus will be defining success frameworks, using Cresta’s products to drive value and change, and consulting/executing on process change management. You will operate as a hybrid of strategy consultant, AI product expert, and account owner — working across executives, operations leaders, technical teams, and contact center personnel to achieve these goals. • Product Mastery & Hands-On Execution: Deeply understand Cresta’s products and how they work in real customer environments. Guide customers on how to best use features to drive results, and step in directly when needed, whether that’s prompt design, workflow setup, or rule configuration. Stay current on new product capabilities and bring them into customer use cases quickly., • Consultative Partnership: Work closely with multiple stakeholders to understand their goals, constraints, and workflows. Show up prepared (on-site or remote) with clear recommendations and practical solutions. Balance strategy with execution, helping customers move from ideas to action to working systems., • Driving Customer Value: Identify opportunities to improve performance and expand use cases. Use data and real usage to refine how Cresta is deployed, making adjustments that lead to measurable impact. Focus on what actually changes outcomes, not just activity., • Account Ownership: Maintain overall account health across a portfolio, including renewals and risk awareness. Run periodic business reviews as needed and drive project management on progress and priorities., • Has 2–7+ years of experience in management consulting, customer-facing strategy + execution roles, or similar environments (SaaS experience is a plus, not a requirement), • Thinks in frameworks and systems, not just tasks—able to break down ambiguous problems and drive structured solutions, • Enjoys identifying and owning problems all the way through to solutions, and creating best practices along the way, • Connects technical capabilities to real business outcomes, not just feature usage, • Is comfortable operating in a technical environment (data analysis, SaaS configuration, AI tool usage) without needing to be an engineer, • Has strong executive communication skills and can influence stakeholders across levels, • Thrives in ambiguity and is excited about how AI will reshape customer workflows over the next 1–2 years, • Is willing to travel (~25%) and work across time zones Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: • Comprehensive medical, dental, and vision coverage with plans to fit you and your family, • Flexible PTO to take the time you need, when you need it, • Paid parental leave for all new parents welcoming a new child, • Retirement savings plan to help you plan for the future, • Remote work setup budget to help you create a productive home office, • Monthly wellness and communication stipend to keep you connected and balanced, • In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta: Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. OTE Range: $160,000–$215,000 + Offers Equity This role includes bonus eligibility, with additional earning potential based on performance. We’re hiring across multiple levels, and compensation will be determined based on experience, skill set, and geographic location. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals. As a Senior Software Engineer, AI Platform, you’ll lead the design and development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed. You’ll partner closely with AI engineers, backend engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara., • Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations., • Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond., • Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling., • Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities. Minimum requirements for the role: • 6+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems., • Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services., • Experience designing or implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines., • Proven experience designing and implementing distributed systems that support multi-step execution, asynchronous workflows, and well-defined service contracts., • Strong proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas., • Expert in Python and GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.), • Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches., • Strong product sense and ability to work in fast-paced, cross-functional environments., • Located in and authorized to work in the United States (this is a fully remote role). An ideal candidate also has: • Experience working on AI products in a sales, go-to-market, or revenue operations context., • Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms., • Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines., • A track record of leading major technical initiatives or mentoring engineers in high-growth teams., • Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management.

AssemblyAI builds the best-in-class Voice AI models powering the next generation of voice applications. Our models serve 600M+ inference calls monthly, process 1M+ hours of audio daily, and power 2 billion+ end-user experiences. The Voice AI space is at an inflection point; we’re looking for folks truly excited to join a small team and help define the future of the industry. We are one of the most capital-efficient AI companies on the planet - with under 100 people generating roughly $500K ARR per employee, we sit among the top 5 most revenue-dense teams within the fastest-growing AI companies today. That's not an accident; it's a deliberate choice to stay lean, move fast, and give every person on the team outsized ownership and impact. With thousands of customers including Granola, Fireflies, Figure AI, and CallRail, the company has real scale - processing over 2 million hours of audio daily and handling more than 1 million API calls every day. This is a rare growth-stage opportunity where the business is proven and the trajectory is steep, but the team is still small enough that your fingerprints are on everything. If you've ever felt buried under layers of bureaucracy, starved of real ownership, or frustrated watching your work disappear into a slow-moving org, AssemblyAI is built differently. The company operates as a true meritocracy, with no heavy planning or approval processes and no gatekeeping on the tools or information you need. For anyone who genuinely cares about voice AI, not as a trend to chase, but as a technology to build, this is the place where the most interesting problems at the most interesting scale are being solved by a team small enough that you'll actually know everyone's name. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply! About the Role We're seeking an exceptional Senior Software Engineer to join our LLM team. This role is focused on building and maintaining our LLM gateway service—a unified API platform that connects customers to multiple LLM providers. You'll work on high-impact projects that directly solve customer problems, improve their AI and agentic workflows, and ensure reliable access to the best models for their use cases. This is a deeply customer-focused role. You'll work closely with our customer success team to understand customer challenges, help optimize their prompt strategies, build features that address their pain points, and ensure our service reliably delivers value. We're looking for someone who combines software engineering excellence with genuine curiosity about how customers use AI and a drive to make their lives better. As a Senior Engineer, you'll drive technical execution within the team, taking ownership of significant features and integrations while mentoring more junior engineers. You should be passionate about writing clean, maintainable code, implementing comprehensive testing strategies, and building highly reliable systems in service of solving real customer problems. This role requires close collaboration with customer success, product managers, external API providers, and other engineering stakeholders. You'll need to balance technical excellence with pragmatic delivery in a fast-paced startup environment where uptime, reliability, and customer success are critical. What You'll Do Solve Customer Problems • Partner closely with the customer success team to understand customer use cases, challenges, and integration needs, • Translate customer pain points surfaced by the CS team into technical solutions and product improvements, • Build features and tooling that directly address customer needs and improve their workflows, • Provide technical guidance and expertise to the customer success team to help them support customers effectively Drive Technical Execution • Own and deliver complete features and integrations within our LLM gateway service, • Build and maintain integrations with multiple LLM providers and AI services (OpenAI, Anthropic, Google Vertex, AWS Bedrock etc.), • Write clean, maintainable, well-tested code following best practices, • Design and implement scalable, fault-tolerant solutions with appropriate abstractions, • Proactively identify and address technical debt, reliability issues, and code quality concerns, • Participate in on-call rotation to ensure service reliability and rapid incident response Elevate Engineering Standards • Conduct thorough code reviews focused on maintainability, testing, reliability, and architectural concerns, • Ensure proper test coverage across unit, integration, and end-to-end testing levels, • Improve code maintainability and extensibility through targeted refactoring, • Contribute to runbooks, incident postmortems, customer-facing documentation, and knowledge sharing, • Identify bottlenecks and propose solutions to improve team velocity and system reliability Build and Collaborate • Work closely with product, customer success, and engineering teams to deliver solutions, • Collaborate with external API providers to troubleshoot integration issues and improve reliability, • Translate ambiguous customer requirements into well-scoped technical work, • Proactively communicate status, risks, and blockers, • Mentor junior engineers on coding standards, reliability practices, and customer-centric thinking, • Participate in architectural discussions and contribute to technical decisions What You'll Need Core Requirements • 5+ years of professional software engineering experience, • Strong proficiency in Go with demonstrated ability to write production-quality code, • Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and understanding of prompt engineering concepts, • Experience building or working with API gateways, proxies, and rate limiting systems, • Deep experience with prompt engineering, chain-of-thought, few-shot learning, and other LLM optimization techniques, • Experience building applications with llms or ai agents with cascading architectures, • Solid understanding of software engineering fundamentals:, • Data structures and algorithms, • System design and architectural patterns, • Testing strategies (unit, integration, end-to-end), • Code review practices and technical collaboration, • Experience with:, • RESTful APIs and distributed systems concepts, • Building or integrating with third-party APIs, • SQL and database design, • Version control (Git) and CI/CD pipelines, • Containerization (Docker) and cloud infrastructure, • Strong communication skills and ability to collaborate effectively with cross-functional teams, • Track record of delivering high-quality, reliable software in a fast-paced, team environment, • Ability to thrive in a startup environment with changing priorities and rapid iteration Nice to Haves • Experience with AWS services (ECS, Lambda, ElastiCache/Redis, RDS, S3, CloudWatch, API Gateway), • Experience with monitoring and observability tools (Datadog, CloudWatch), • Experience with request routing, load balancing, and traffic management, • Experience with circuit breakers, retry logic, fallback strategies, and fault tolerance patterns, • Understanding of API design, versioning, and backward compatibility, • Experience working closely with customer success or support teams What We're Looking For This role requires someone who is: • Customer-obsessed - You genuinely care about solving customer problems and making their lives easier, working through the customer success team to understand and address their needs, • Excellent at software fundamentals - You write code that others want to emulate, • Quality-focused - You care deeply about testing, documentation, and maintainability, • Reliability-obsessed - You understand that uptime and performance directly impact customer trust, • LLM-savvy - You understand prompt engineering, model capabilities, and how to help customers get the best results, • Integration-savvy - You've wrestled with third-party APIs and know how to build resilient integrations, • Collaborative - You work well with diverse stakeholders and partner effectively with customer success teams, • Communicative - You can explain complex technical concepts clearly to teammates and cross-functional partners, • Growth-minded - You're curious, eager to learn, and want to expand into platform and infrastructure engineering, • Pragmatic - You balance perfection with delivery and understand trade-offs, • Team-oriented - You improve not just the code, but the team's overall effectiveness, • Proactive - You anticipate problems before they become incidents and build systems defensively, • Empathetic - You put yourself in the customer's shoes and design solutions accordingly We're looking for the best person for this role - someone who can hit the ground running while growing with the team. The ideal candidate brings strong software engineering discipline, a passion for AI/LLMs, and genuine excitement about solving customer problems through reliable, thoughtfully designed infrastructure. Pay Transparency: AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process. Salary range: $180,000 - $240,000 The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote. 401k match up to 4% for US-based full time team members. If you’re selected for an interview, please review this _ to better understand how AssemblyAI approaches the use of AI in our interview process. Candidates from the EU should review _ before applying. | | | _ _ _

Location: MA / Austin TX / MD Team: Product & Engineering Employment Type: Full-Time, Remote About VulnCheck Exploitation prevention is only as strong as the intelligence driving those efforts, and most of the industry is still running on intelligence that lacks exploit context. VulnCheck, The Exploit Intelligence Company, delivers structured exploit intelligence on what is actively weaponized in the wild, purpose-built for the data lakes, ETL pipelines, automation, and AI and LLM workflows your infrastructure already runs on, raising the capability of everything it powers. About the Role We're looking for a Software Engineer, Rapid Response Assignment - who combines strong engineering skills with a deep commitment to customer outcomes. In this hands-on role, you'll make sure our customers stay unblocked and that the issues they raise are resolved quickly, accurately, and for good. You'll diagnose and fix complex problems across our platform, deliver improvements that directly address customer needs, and work closely with our Customer Success team to turn technical challenges into great outcomes. As part of a global engineering team providing continuous coverage, you'll bring engineering rigor to the work that customers feel most directly. This is a 100% remote role, but we're primarily looking for candidates based in Massachusetts, Maryland, or Greater Austin, TX. What You'll Do • Resolve customer-reported issues quickly and thoroughly, from investigation through to a durable fix, • Diagnose complex, ambiguous problems across our services and data pipelines, tracing them to root cause, • Deliver high-quality engineering work that improves the platform and directly addresses customer needs, • Partner closely with Customer Success to align on technical solutions and outcomes, • Maintain and improve backend systems, APIs, and data pipelines, • Write high-quality, maintainable code and uphold engineering best practices, • Improve system reliability, performance, and observability across the platform, • Participate in incident response and on-call rotations What You'll Bring • 5+ years of experience building and scaling backend systems as a software engineer, • Experience in cybersecurity, vulnerability management, or threat intelligence, • Strong programming skills in one or more languages (Python, Go, Java, etc.), • Strong diagnostic and debugging skills, with a proven ability to root-cause complex production issues, • Curiosity and persistence — a drive to understand problems fully and see them through to resolution, • A customer-obsessed mindset: you take pride in delivering accurate, high-quality solutions that delight customers, • Excellent communication skills, with the ability to work effectively with customers and cross-functional teams, • Solid understanding of distributed systems, microservices, APIs, system design, and cloud infrastructure (AWS preferred), • Experience working with data pipelines, ETL systems, or high-volume data processing Preferred Qualifications • Prior experience in a customer reliability, sustaining, support, or escalation engineering role, • Familiarity with CVE, NVD, KEV, or exploit intelligence datasets, • Experience with streaming systems or real-time data processing, • Background in high-growth or startup environments We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles, tailored to your country of employment: • Generous, flexible time off, • Retirement/pension plan contributions (e.g., 401k with match in the US; local pension schemes elsewhere), • Comprehensive healthcare coverage, • Generous paid parental leave, • Remote-friendly environment with flexibility, • Support for home office costs (phone & internet), • Ongoing professional development, coaching, and learning resources, • Opportunities for career advancement within a fast-growing team Specific benefit details vary by country and are confirmed during the offer process. Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations. VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts. VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive. VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. *Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 65,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. This is not a passive relationship management role. It's a hands-on, technically demanding position where you'll be the first person a brand trusts with their data stack — and the last thing standing between them and churn. As a CSM on the Growth team, you'll guide a high-volume book of eCommerce brands through the full onboarding lifecycle — owning every technical configuration, every kickoff call, and every moment where the platform either clicks or doesn't. Once a brand is live, you stay in their corner as a scaled, data-driven consultant across a shared inbox, live chat, and office hours model. The people who thrive here move fast, think in systems, love solving technical puzzles for non-technical users, and genuinely care about whether a brand succeeds. • Own an active book of onboardings end-to-end — from kickoff call through nurture — operating with speed, ownership, and clear communication at every step., • Run structured kickoff calls that map each customer's tech stack, stakeholders, and goals before diving into configuration., • Guide customers through Triple Pixel installation: enabling Theme App Embed and Checkout Web Pixel in Shopify, validating with live URL tests, and advising on third-party/landing page installs via GTM., • Configure and validate UTM and tracking parameters (twsource, twcampaign, twadid) with platform-specific dynamic tokens, ensuring Triple Whale attribution is capturing data accurately across all paid channels., • Connect and troubleshoot core integrations — Meta, Google Ads, TikTok, Klaviyo, Google Sheets, Slack — preventing feature-blockers before they happen., • Walk customers through the Summary and Attribution dashboards — validating clean data, configuring Custom Metrics (CM1/CM2, blended ROAS), and explaining attribution model selection (Triple Attribution, Last Click, First Click, Linear) based on their business use case., • Manage your onboarding and success pipelines in HubSpot, tracking health and milestone progress from kickoff through renewal., • Collaborate with Sales on unresponsive customers and with Support on technical escalations, keeping onboarding velocity high across your entire book., • Manage a high-volume, scaled customer portfolio through shared inbox, live chat, and office hours — driving retention and satisfaction in a fast-paced, largely automated environment., • Proactively identify churn risk early: monitor usage patterns, flag cost-based objections, and develop resolution strategies before the renewal conversation., • Drive expansion by identifying upsell opportunities within the Growth segment and collaborating cross-functionally to move them forward., • Contribute to the continued development of the Triple Whale customer experience — improving playbooks, surfacing common friction points, and helping the team get better every quarter., • Experience supporting customers in the eCommerce or marketing technology space — ideally within a SaaS environment., • Demonstrated comfort with technical setup and configuration: you don't need to be an engineer, but you need to be the kind of person who learns a new platform thoroughly and can confidently walk someone else through it., • Familiarity with the eCommerce marketing stack — Meta Ads, Google Ads, TikTok, Klaviyo, Shopify, UTM tracking — is a strong advantage., • Prior high-volume customer success, customer support, or SDR experience; you know how to manage a large book of accounts without letting things fall through the cracks., • Superb written and verbal communication skills — you can translate complex technical concepts into clear, actionable guidance for operators who are experts in their business, not in analytics., • Strong organizational skills and comfort managing multiple onboardings simultaneously in a fast-moving, process-driven environment., • A natural sense of ownership: you're the kind of person who tracks things down, follows up proactively, and doesn't wait to be asked., • Positive, high-energy, service-oriented mindset — customers feel your investment in their success., • Comfort driving negotiation and renewal conversations to positive outcomes., • Thrives in collaborative team environments and embraces change as the product and processes continue to evolve., • We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers., • We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage., • We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together., • We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths., • We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $84,000 - $94,000 Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location—so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U.S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote

Description: ABOUT THE COMPANY: Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce solutions combine best-in-class localization capabilities, big-data best-practice business intelligence models, streamlined international logistics and vast cross-border experience, enabling online retailers to sell to and from anywhere in the world and seamlessly expand their brand worldwide. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family. ABOUT THE ROLE: As a Principal Software Engineer at Global-e, you will design and deliver the core services behind our global logistics platform. You will drive innovation within our API‑first microservice architecture built on Scala, Kubernetes, and AWS. Working with cross‑functional teams you will design and implement robust distributed systems that handle millions of transactions. Your contributions will fuel our growth, shape global logistics capabilities for merchants worldwide, and elevate the technical bar for the entire organization. Our Logistics team is critical to Global-e’s success. We integrate with multiple global carriers, manage taxation and compliance, and offer real-time tracking for customers everywhere. By combining deep industry experience with cutting-edge technology, we deliver best-in-class e-commerce solutions. If you’re driven to build software that makes a real-world impact on a massive scale, we’d love to hear from you. This role reports to the Engineering Manager for the team and is based out of our Hoboken, NJ office or our Dublin, Ireland office. You Will: • Deliver High-Impact Features: Lead the design, development, and deployment of new capabilities across logistics (fulfillment, labels, tracking) and order management workflows., • Shape Technical Architecture: Define, communicate, and guide architectural decisions to ensure scalability and reliability., • Elevate Standards: Champion clean code, best practices, and robust testing frameworks, pushing the team to achieve technical excellence., • Scale the Product: Propose and implement features, tooling, and infrastructure that support exponential growth and operational efficiency., • Ensure Quality & Reliability: Employ a rigorous approach to verification, focusing on stable, high-performing systems that meet critical metrics and SLAs., • Move Fast with Confidence: Embrace a rapid, iterative release cycle, balancing speed and safety through CI/CD pipelines, effective monitoring, and efficient processes., • Collaborate & Share Knowledge: Work closely with other engineering teams, product managers, and stakeholders to ensure alignment and share expertise., • Write Code in Scala: Contribute high-quality Scala code (no prior Scala experience required, just a passion for learning and an interest in functional programming). You Are: • Curious & Enthusiastic: You thrive on tackling complex problems, learning new technologies, and sharing insights with others., • Continuous Learner: You stay updated on emerging trends in distributed systems, cloud computing, and software engineering best practices., • Effective Communicator: You translate intricate technical details into clear, actionable information for both technical and non-technical audiences., • A Deep Problem Solver: You analyze both technical and business challenges to identify optimal, future-proof solutions., • Adaptable & Resilient: You excel at navigating shifting priorities, managing unplanned work, and ensuring high-impact deliverables stay on track., • Team-Oriented: You believe great teams build world-class products, and you’re committed to mentoring and collaboration. Requirements: You Have: • 7+ Years of Experience: A proven track record building large-scale, customer-facing applications in a fast-paced environment (e-commerce, fintech, tech startups a plus)., • Distributed Systems Expertise: Familiarity with designing, deploying, and operating resilient, fault-tolerant systems that handle high traffic., • Engineering Practices Proficiency: Hands-on experience with Agile methodologies, CI/CD pipelines, and rapid release cycles., • Strong Database Skills: Ability to optimize and scale applications involving complex data interactions Why Join Global-e? • Impact at Global Scale: Build features used by millions, simplifying global commerce and transforming the e-commerce landscape., • Modern Technology Stack: Work on an advanced microservices platform, leveraging cloud-native tools and best-in-class engineering practices., • Growth & Development: Expand your expertise through challenging projects, mentorship opportunities, and professional development programs. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United States without employer sponsorship, now or in the future.

Coordinate post-sales deployment programs for a portfolio of enterprise manufacturing customers — working alongside Solutions Engineers to drive progress, resolve blockers, and keep implementations on track from kickoff through go-live. Bachelor’s degree in engineering, computer science, industr