Customer success jobs in New York, NY - Page 12Create job alerts

Our Customer Success Manager (CSM) will turn customers into partners and champions by proactively anticipating the needs of both employers and their employees to drive unparalleled value and loyalty. Track and analyze key customer metrics (such as NPS, enrollment rates, and NRR) to assess partner...

We're seeking a Customer Success Manager with a robust background in analytical skills to deliver value in a consultative manner to our clients in the. This role will report to our Director, Customer Success - Investors. Our unique data and solutions empower over 4,300 customers globally, includi...

Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. Familiarity with customer lifecycle management, success planning, and customer journey mapping. Manage, coach, and support a ...

Rain is seeking a dynamic Customer Experience Manager to lead the growth and enhancement of our customer experience functions. We are looking for a customer experience manager to join us to accelerate the organization. As a core leader within the company you will be working across the company wit...

Function as the customer advocate and provide internal feedback on how we can better serve our enterprise customers. Customer Success/Account Management experience. Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their speci...

Wunderkind is looking for a self-starting and dynamic Customer Success Manager to drive customer happiness with a focus on client management and efficiency. The Customer Success Manager role in our Mid Market segment involves a consultative and holistic approach to both digital marketing and clie...

We are looking for the next Customer Success team member who will help our growing roster of clients get the most value possible out of our product. Master the onboarding process, guiding customers through training and adoption while ensuring their success and satisfaction at every step. Foster k...

Take extreme ownership of the entire customer success function, encompassing both support and success. Customer Success hire, you'll have the opportunity to shape our customer strategy, influence product direction, and work closely with leadership. Develop, implement, and scale a nimble, strategi...

What you can expect as Enterprise Account Manager at Visiting Media:. The Enterprise Account Manager will focus on managing key customer accounts, ensuring their success, satisfaction, and revenue growth. Familiarity with photography, multimedia content, or technology solutions is a plus.

Legal Customer Success experience. Strategise with the customer to align goals, promote adoption, and drive value. Support customers in their onboarding and account set up.

You will be our first formal Customer Success hire, and will formalize workflow and processes around the Customer Success function. About the job Customer Success Manager (Cybersecurity). The Customer Success Manager will be joining a.

As an Associate Customer Success Manager, you will be the main point of contact for our largest and most strategic clients. This role is part of our Customer Success team focused on Enterprise clients in key verticals. The CSM will collaborate cross-functionally with Sales, Product, and Support t...

Understands and explains features and benefits of Global Relay services. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. At Global Relay, there's no ceiling to what you can achieve.

Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues. Manage the ongoing relationship between Global Relay and mid-size accounts by developing strong relationships. For over 20 years, Global Relay has set the ...

Years in Sales, Customer Success, or Customer Support:. A passion for continuous learning and a drive to develop your skills and expertise in customer success management. An eagerness to learn and grow in customer success.

The Strategic Customer Success Manager is responsible for overseeing Connecteam's most significant and high-value Enterprise and Strategic customers in the US. Customer Strategy & Value Realization: Develop and execute strategic success plans aligned with customers' key business objectives to ens...

As the Founding Customer Success Manager, you'll play a critical role in setting up customer success & support functions at Rogo. Skilled in owning and managing customer relationships, including upsell and renewal conversations to maximize customer value. Proven track record in analyzing customer...

About the job Customer Success Manager, US (Remote). We are seeking a highly skilled and dedicated Customer Success Manager with proven experience managing high-volume housing association requests. Assist in the optimisation process of AltoVita's Customer Success technology.

Customer Success Managers (CSMs) and Customer Success Leaders.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

As the Global Customer Success Manager, you will manage the relationship between Global Relay and clients that are designated "Enterprise. Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization. Be a trusted advisor to executive customer...

As an Account Manager at HHAeXchange, you will be responsible for generating and closing new business within your assigned Accounts selling to homecare agency owners, executives, and administrators. You will partner with the Customer Success Team to create Account Plans and act as a Customer-faci...

The Sales Manager is responsible for driving revenue growth across key markets, with accountability for maintaining the existing revenue base and developing new business across the US. Collaborate closely with marketing, product, and customer success teams to align sales efforts with overall busi...

We are currently searching for a Partner Services Manager (Manager, Account Management/Customer Success), who will lead a team of Leads and Specialists (account managers/customer success) focused on structuring and delivering engagement for Partner companies within the Consumer, Healthcare and Ed...

CSM) team guides clinical research sites throughout their journey with Inato-from onboarding and activation to long-term retention. We support sites through our two core offerings: business development and AI-powered prescreening. The platform currently offers clinical trials from leading compani...

Optimove's Customer Success Manager (CSM) is a dynamic and essential client-facing role, interacting collaboratively with multiple internal and client stakeholders in the Gaming and Retail verticals. If you're looking for the next step in your career in Customer Success, this could be the right o...

Work with well-established enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and customer satisfaction. Must have 5+ years of experience in Customer Success, consulting or account management for ...

This is not your average Account Executive role. Account Executives are set up to thrive while generating meaningful pipeline, winning new customers, and directly contributing to the success of our organization. Our Account Executives are crucial for growing our customer base and our company, mak...

Drive and own the sales process bringing in team members (solutions consulting, product, engineering, deal desk, legal, customer success, etc) at the right times, progressing through key sales stages to close opportunities. Marketer mentalityable to put yourself in client's shoes and imagine how ...

Skills in creating actionable success plans based on customer discovery, CRM insights, real-time usage data, and relevant industry trends. Develop tailored success strategies aligned with long-term customer goals. Minimum 5 years of experience in SaaS Customer Success, enterprise account manageme...

Customers are the lifeblood of Narmi, and our team is filled with product-obsessed colleagues looking to delight customers throughout the Narmi customer journey. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. Troubleshoot customer issues and ...

We are seeking an Enterprise Customer Success Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. As a Customer Success Manager, you will manage a strategic portfolio of 20-30 healthcare customers, each generating up to ...

Customer Success Manager, Dynamic Yield. Knowledge of digital marketing best practice, and program management skills are critical to the success of Success Managers, as they must also be the connecting puzzle piece for internal teams and client expectations. Dynamic Yield by Mastercard is on the ...

The Customer Success Manager is responsible for managing a high-volume portfolio of low-touch mid-market and SMB customers in the US. Work with customers to create new use cases/success stories. Scalable Customer Engagement: Manage a large portfolio of mid-market and SMB customers, using automati...

The Customer Success Manager (CSM) works closely with Global Relay's existing Scaled customer base. Contribute to customer success initiatives; participate in the development and implementation of customer success strategies and best practices. Act as the main point of contact for customers to es...

Our Sales Assistants receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. Our Sales Assistants receive a competitive base rate. Background in retail sales or customer success preferred.

Establish incubation operation to experiment and validate sales/marketing/support motions and customer experiences, prior to scaling; define tools, infrastructure and resources needs to scale. Drive business growth through launching new customer experiences and treatments (customer success, sales...

Deep understanding of GTM functions and the ability to assess candidates' fit within these areas. We are seeking an experienced Senior Recruiter with a specialized focus on Go-To-Market (GTM) roles, including sales, marketing, customer success, and related functions. Lead end-to-end recruitment e...

Customer Success Managers (CSMs) are the primary owners of PubMatic's global publisher base. You would report into the Director of Customer Success, who oversees the broader regional publisher portfolio. Prior success with managing mobile app publishers.

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management / Client Service / Account Management o...

Safe is seeking a strategic and results-oriented Regional Vice President - Sales to drive revenue growth and market penetration in the New York region. Partner with Product, Marketing, and Customer Success teams to create seamless sales motions and enhance Safe Security's value proposition. Prove...

The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. Working wit...

As a Customer Success Manager, you'll be the bridge between our client's cutting-edge technology and the customers who rely on it every day. Experience with CRM systems and customer success tools. Guide new customers through personalized onboarding experiences that set them up for success.

Proven experience in a customer success, account management, or client-facing role. Remote, USA (East Coast preferred). You'll be the trusted advisor, helping clients successfully implement, adopt, and scale the use of the technology to achieve their goals.

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the statu...

A great customer success manager has a deep understanding of customer adoption and usage and pushes the customer and the Amperity team towards activities that drive value. You'll be a strategic partner, collaborating with customers to define success, drive adoption, and manage ongoing customer re...

Teads is seeking an energetic, data-driven, and customer-centric Customer Success Manager to join our growing Direct Response team in the U. When you finish up your first year, you'll be an essential member of the Direct Response customer success team, substantially contributing to the largest te...

As an early Customer Success Manager at PermitFlow, you'll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. You'll be the go-to for our customers who keenly understands their business needs and how PermitFlow can f...