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It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. * Manages and monitors any large project or process implementation within the Finance function. * Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. * Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. * Ensures compliance and regulatory standards are met within the department. * Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. * Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. * Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. * Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. * Collaborates with other finance department managers to support overall department goals and objectives. * Advises senior management on the best practices needed to meet defined goals and objectives. * Manages projects and initiatives as requested by senior management. * Establishes and maintains collaborative relationships with internal and external stakeholders. * Improves existing processes and practices within the Accounting department. * Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. * Coaches, reviews, and delegates work to junior professionals as needed. * CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. * Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. * Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. * Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. * Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. * Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. * Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. * 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. * Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . * Ability to lead, influence and direct peers, subordinates and management. * Ability to make effective decision making on complex matters. * Ability to convey a sense or urgency and drive . * Ability to multi-task and meet strict deadlines. * Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. * Ability to adjust to new developments/changing circumstances. * Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. * Ability to maintain and report on confidential information in an appropriate manner. * Strong interpersonal, supervisory, and customer service skills required. * Strong attention to details and can analyze information quickly. * Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. * Excellent written and oral communication skills. * Excellent analytical, organizational and project management skills. * Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: * CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: * Experience in Corporate and Investment banking, Operations, or Product Control within financial services * Experience in Microsoft Office products. * Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. * Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. ___ Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ___ to discuss your needs.

Overview Provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. Licenses and Certifications: Valid driver's license required LIC - Licensed Clinical Social Worker - New York State required or LIC - Licensed Mental Health Counselor - New York State required or LIC- Licensed Mental Health Professional required or LIC- Licensed Master’s Social Worker (LMSW) in New York State required Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Conducts comprehensive assessment of member UAS-NY for potential new members and existing members' conditions clinical, environmental, and social to establish an individual plan of care needed to maintain the member safe in the community. Identifies solutions that promote high quality and cost-effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols., • Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs., • Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment., • Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making., • Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties., • Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans., • Explains VNS Health Plan benefits, including an explanation of the member's handbook., • Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures., • Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan, • Consult with supervisor and others in overcoming barriers in meeting goals and objectives., • Maintains current knowledge of organizational or state-wide trends that affect member eligibility., • Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed., • Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services., • Keeps current with all health plan changes and updates through on-going training, coaching and educational materials., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State requiredCertified Case Manager preferred Education: Bachelor's Degree in nursing or equivalent work experience requiredMaster's Degree in nursing or equivalent work experience preferred Work Experience: Minimum two years of clinical assessment, homecare or hospital experience requiredExcellent organizational and time management skills, interpersonal skills, verbal and written communication skills requiredDemonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness requiredDemonstrated successful conflict management skills and negotiation of “win-win” solutions requiredWorking knowledge of Microsoft Excel, Power-Point, and Word requiredKnowledge of Medicaid and/or Medicare regulations requiredWorking Knowledge of UAS-NY preferred Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Conducts comprehensive assessment of member UAS-NY for potential new members and existing members' conditions clinical, environmental, and social to establish an individual plan of care needed to maintain the member safe in the community. Identifies solutions that promote high quality and cost-effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Works under general supervision. • Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols, • Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs, • Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment, • Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making, • Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties, • Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans, • Explains VNS Health Plan benefits, including an explanation of the member's handbook, • Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures, • Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan, • Consult with supervisor and others in overcoming barriers in meeting goals and objectives, • Maintains current knowledge of organizational or state-wide trends that affect member eligibility, • Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed, • Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services, • Keeps current with all health plan changes and updates through on-going training, coaching and educational materials, • Participates in special projects and performs other duties as assigned Qualifications Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State required. Certified Case Manager preferred. Education: Bachelor's Degree in nursing or equivalent work experience required. Master's Degree in nursing or equivalent work experience preferred. Work Experience: Minimum two years of clinical assessment, homecare or hospital experience required. Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required. Demonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness required. Demonstrated successful conflict management skills and negotiation of “win-win” solutions required. Working knowledge of Microsoft Excel, Power-Point, and Word required. Knowledge of Medicaid and/or Medicare regulations required. Working Knowledge of UAS-NY preferred. Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth, career advancement and CEU credits What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the home health aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We’re seeking a dedicated Workplace Health & Safety (WHS) Manager to help drive this mission forward. As our next WHS Manager, you'll be more than a safety professional – you'll be a catalyst for change, leading a comprehensive safety program that touches thousands of lives. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people. In this role, you'll serve as the site's safety facilitator, orchestrating our Global WHS Program with precision and passion. You'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Your ability to build trust, influence change, and drive results will be crucial as you lead comprehensive risk assessments and transform safety data into actionable strategies. Leadership is at the heart of this role. You'll build and develop a high-performing team of WHS professionals, fostering a culture of continuous improvement and excellence. Core Impact Areas: Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach, • Stand/walk for up to 12 hours during shifts, • Work in an environment where the noise level varies, • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments), • Continuously climb and descend stairs (applies to sites with stairs), • Maintain effective care delivery in emergencies and assist emergency response at the site Those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. • Bachelor's degree, • 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations, • 5+ years of increasing responsibilities in people and performance management, • Distribution Center or Manufacturing WHS experience with mix of exempt and non-exempt employees at a site of at least 250 people, • Master’s degree, • Experience implementing lean principles and process improvement in an operational environment., • Experience in a fast paced, dynamic organization, • Certified Safety Professional, • Excellent written and verbal communication skills, including comfort interfacing with site leaders., • Ability to develop and implement department goals and strategies, • Strong analytical skills with demonstrated problem solving ability Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ___. USA, NY, Staten Island - 103,700.00 - 155,500.00 USD annually

Manager, Asset Management Risk (Crypto) Note: Fidelity is not providing immigration sponsorship for this position. The Manager, Asset Management Risk (Crypto) is responsible for delivering operational risk oversight for Fidelity Digital Asset Management and its related businesses. In this role, you will work across business, technology, product, legal, compliance, and operations to assess operational readiness for launching innovative crypto and blockchain products. You will evaluate, communicate, and manage operational risks associated with digital-asset initiatives and emerging regulatory developments, while developing tools and analytics to monitor operational risks across Fidelity’s digital‑assets ecosystem. The ideal candidate brings experience shaping end‑to‑end product operating models, identifying control gaps early, and partnering closely with product teams to embed strong risk and control practices throughout the product lifecycle. They possess deep technical and business expertise across blockchains, token standards, cryptocurrency products and services, and the broader DeFi ecosystem, paired with exceptional communication, presentation, and writing skills. We are seeking a strategic problem solver with a consulting mindset, creativity, analytical rigor, outstanding organizational skills, and meticulous attention to detail. The candidate should also demonstrate an entrepreneurial mindset—proactively seeking answers, driving resolution in ambiguous environments, and navigating novel blockchain‑related risk concepts with confidence. They must be comfortable operating amid uncertainty, independently exploring solutions, and shaping frameworks where established guidance may not yet exist. * Support the development and launch of innovative new products involving crypto and blockchain technology in a risk-managed way * Perform proactive and targeted data analysis and risk assessments to identify risks for management. * Protect Fidelity by demonstrating and furthering standards related to process/risk/control frameworks and risk assessments as they relate to crypto products. The Expertise and Skills You Bring * 5+ years of relevant work experience, ideally building crypto/blockchain products and services * Deep understanding of blockchain features and capabilities, including but not limited to: • Blockchain transactions and the ability to conduct blockchain analysis, with experience in trade execution, settlement, and reconciliation processes for crypto assets, • Blockchain Architecture (L1s, L2s, cross-bridges, and oracles), • Crypto market structure (trade execution venues, derivatives market, regulatory frameworks, and liquidity providers), • Tokenization (on-chain asset creation, token standards, use cases, operational considerations), • Smart Contracts (vulnerabilities, permission structure, interpreting audit reports), • Staking (e.g., delegation models), • Crypto custody (hot/cold wallets, private key management, and working knowledge of multi-signature vs multi-party computation arrangements) * Strong interpersonal skills, with a demonstrated ability to partner and influence across the organization and collaborate in an interdisciplinary fashion * Dexterity in cultivating close working relationships with business, technology, operations, legal, and compliance teams * Comfort navigating ambiguity and working in a high-growth, fast-paced environment * Demonstrated ability to operate autonomously to achieve results in a dynamic organization where priorities shift to meet evolving business needs * Executive level presentation skills * Natural intellectual curiosity, initiative, and love for learning new skills and capabilities, with a desire to stay abreast of the latest innovations across the industry * Financial services experience, in combination with the skills mentioned above, is preferred * Project management experience a plus * Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus * Experience with common data science tools & programming languages, a plus * CFA and/or FRM certifications a plus * Bachelor’s degree required The Team Asset Management Risk, part of Fidelity’s Risk organization and aligned with Asset Management’s Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-$153,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of ___ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Risk

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Growth Manager - Advanced Analytics, Enterprise & Credit Risk Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview • Works on the evolution of the growth an enablement initiatives and metrics, establishes a go-to-market strategy, optimizes products and resources, implements incremental improvements throughout the life cycle., • Oversees long-term and short-term strategic initiatives for a product focused on growth and enablement. Role • Interprets and applies the program's vision and strategy to the growth and enablement strategy and roadmap, communicating it consistently to key stakeholders., • Collaborates with commercial teams (marketing, account management, CBLs) to ensure products optimized for growth and retention., • Demonstrates in-depth knowledge of the program and its ecosystem, applying this understanding to the development of growth and enablement strategies., • Exhibits awareness of Mastercard's broader product offering and leverages products from other business areas to augment product capabilities., • Drives the delivery of key product enhancements, partnering with Guild members to deliver (e.g., CX&D, Product Management – Technical)., • Understands the Software Development Lifecycle and manages any barriers or obstacles to deliver capabilities on time and within budget, collaborating with the Product Management-Technical Guild., • Utilizes data to quickly identify product performance challenges, creating proactive plans to drive usage and revenues. Prioritizes resources based on data-driven analysis to deliver against the plan., • Ensures that the broader Mastercard organization is enabled to promote focus products by creating compelling communications and marketing content in partnership with Marketing., • Influences cross-functional teams (e.g., Product, Product Management-Technical, CX&D) in the development of business requirements to achieve product objectives., • Partners with the Guilds to create and share best practices within the program, focusing on driving continuous improvement in the program’s operating model., • Drives institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework., • Demonstrates a commitment to continuous learning by leveraging the learning and development curriculum to augment existing knowledge, skills, and experiences., • Demonstrates and drives Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement. All about you • Proven ability to thrive in a matrix environment., • Preferred proficiency in using hard data and metrics to support assumptions and develop business cases, utilizing analytical tools such as SQL, Tableau, Alteryx, PowerBI, or DUN., • Hands-on experience in creating Go-To Market strategies., • Demonstrated capability to operate independently and autonomously., • Proven track record of data-driven decision-making, applying continuous improvement, and test-and-learn methodologies across teams., • Ability to communicate confidently with executives, peers, and staff, delivering • impactful, eloquent, and authentic messages., • Demonstrated experience in building relationships, partnering with, and influencing individuals while commanding respect from product teams across the organization., • Experience in Credit Risk is considered an asset. #SecuritySolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Job Location CINCINNATI GENERAL OFFICES Job Description North America Fabric and Home Care Integrated Media Manager P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges. We believe great ideas emerge from the creative connections that happen between our talented employees and we encourage diverse, multi-functional teams to work together to generate new ideas to address challenges we face. As an Integrated Media Manager you will: • Understand and ensure team is on track for all brand-specific media deliverables, • Lead statuses and coordination and communication with the brand team(s), • Be the business owner of your Brand(s)'s media plan, activation and delivery- ensuring executional excellence, • Gather information and conduct initial data assessment to be used in developing media plans, such as demographic profiles, media usage habits, media costs, • Ensure flowcharts, monthly budgets, authorizations, delivery recaps, competitive analyses, and billing are properly maintained – ensure no miss on communication, • Manage planning and oversee performance analysis of all offline channels. Collaborate with relevant internal & external stakeholders as needed, • Analyze data sets across various platforms to deliver actionable insights to media partners and business managers, • Lead digital media execution for high value initiatives across a variety of programmatic and social advertising platforms to ensure executional excellence, • Collaborate with internal partners like Senior Media Manager, Analytics & Insights Managers and Brand Managers to develop best-in-class digital media campaigns across Programmatic, Video and Social advertising platforms, • Oversee digital media execution through collaboration with external media agency, ensuring execution is delivered with excellence and in compliance with P&G standards. Partner with agency on platform level performance analysis and optimization strategies, • Remain current on the latest digital media innovation via collaboration with external media platforms, • Partner with Senior Media Manager to evolve category media model through evaluation of media opportunities, building of in-channel & cross-channel tests, & crafting of media landscape POVs, • Work alongside external media agency team to coordinate campaign trafficking, measurement and billing reconciliation This Role will require the individual to: • Work well in a team-based, fast paced, detail-oriented environment, • Apply media expertise to lead and develop best in class media plans, approaches, and delivery., • Navigate effectively through complex issues, leveraging expertise and business understanding to recommend solutions. Gain alignment to recommendation and oversee execution., • Manage multiple stakeholders and multiple priorities, balancing short and long term needs and implications., • Creatively envision solutions that meet the needs of the business, • Continuously learn and build media expertise while becoming fluent in “P&G”, • Keep current with what’s going on in the industry (industry periodicals, email newsletters, websites) The ideal candidate is/has: • Results driven: Bias for action, • Exceptional written and verbal communication skills. Can professionally convey key insights and recommendations to stakeholders across the company, • Flexible and adaptable: Comfortable changing goals and processes to meet business needs, • Intellectually curious: Thirst for learning and for continual improvement., • Analytical: Able to triangulate data, brand goals and opportunities. Comfortable with pulling data and crafting a story., • Operates with discipline: Relentless attention to detail and strong project management skills. Recognizes potential issues and problems, knows when to escalate and propose solutions, where possible. Takes clear ownership of assigned tasks., • Exhibits strong time management skills and understands the importance of due dates and deadlines, • Sense of ownership and pride in your performance and its impact on the company’s success. Job Qualifications Qualifications • Bachelor’s Degree in business, marketing, advertising, IT or related fields, • 1-3 years experience in a media planning or buying role preferred, • Experience planning and/or executing SEM preferred, • Proficient in Microsoft Office, especially Excel, • Experience analyzing data in ad platforms, Google Analytics or similar reporting dashboards, • Familiarity with media-specific software, tools and data (Guideline Planning / MediaTools, MediaOcean, Prisma, comScore, agency research and planning tools, etc.) Compensation for roles at P&G varies depending on a wide array of equal opportunity factors including but not limited to the specific office location, role, degree/credentials, relevant skills, and level of experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. Our company is committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click ___. P&G participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000149982 Job Segmentation Entry Level Starting Pay / Salary Range $85,000.00 - $122,200.00 / year

Application Deadline: Address: 151 W 42nd Street Job Family Group: Audit, Risk & Compliance Performs validation of models and assesses model risk to confirm model appropriateness and capability for a designated portfolio. Provides effective challenge during model development and communicates decisions regarding model use to the business/management to ensure transparency and understanding of models and model risks. Assesses model’s capabilities, stress points and limitations; assesses the associated model risk and the controls in place to mitigate identified risks. Teams and Culture: • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do., • Ensures alignment between values and behaviour that fosters diversity and inclusion., • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through., • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders., • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Key Responsibilities: • Develops validation strategies and plans to ensure appropriate type and level of validation of models is carried out., • Independently validates / tests models and their associated assumptions, benchmarks, and supporting documentation against model validation process, standards, guidelines and principles, which includes:, • Lead model validation efforts across various volatility regimes, including stochastic volatility, stochastic-local volatility, and jump‑diffusion frameworks., • Develop, enhance, and maintain independent benchmark models for exotic derivatives (e.g., autocallables, barriers, quantos, range accrual, variance products, hybrids)., • Analyze complex payoff structures and produce accurate pricing, Greeks, and scenario analyses., • Review and validate model calibration routines to vol surfaces, correlation structures, and multi‑asset dynamics, and assess the data for model development as well as inputs to the model;, • Design and implement scalable testing libraries using C++, Python, or similar high‑performance languages., • Compares validation results with model developer results for replicability., • Measures the effectiveness of validation and monitoring framework; recommends changes as required., • Identifies deficiencies, conditions for model use, recommends changes, and escalates as required; quantifies model risks, documents outcomes and communicates with stakeholders. (detailed work), • Identifies where corrective actions are required and escalates per guidelines; monitors and ensures corrective action is taken., • Optimize numerical methods (e.g., PDE solvers, Monte Carlo engines, adjoint methods) to improve performance and stability., • Coordinates and monitors the review and sign-off of model validation reporting including model inventory and model inventory attestations., • Mentor junior quants and contribute to long‑term quantitative research initiatives., • Collaborate closely with trading desks to deliver strategic analytics, improve risk metrics, and support trade ideation., • Provides technical advice and guidance to assigned business/group on implementation of the model validation framework, and resolution of model risk issues., • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group., • Advanced degree (PhD or Master’s) in quantitative fields such as mathematics, financial engineering, physics, or computer science., • 15+ years of hands‑on experience in equity derivatives model validation or front‑office quantitative research., • Deep knowledge of stochastic calculus, probability theory, and numerical analysis., • Strong programming skills in C++ and Python; experience with distributed computing a plus., • Verbal & written communication skills - In-depth / Expert., • Analytical and problem solving skills - In-depth / Expert., • Familiarity with regulatory frameworks (e.g., FRTB, model risk governance) in a derivatives context. Salary: $150,700.00 - $261,800.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

JOB TITLE: Business Analyst (Construction Portfolio) JOB LOCATION: 100% Remote - Client is based in Seattle, WA WAGE RANGE*: $60 - 62 Per Hour on W2 DURATION: Initial 6-Month Contract, potential for extension(s) JOB NUMBER: SAIJP00038796 REQUIRED EXPERIENCE: Bachelor's degree in Business Administration, Data Analytics or a related field. Additional years of experience may be considered in lieu of a degree. 5+ years of Business Analyst experience supporting enterprise technology implementations Demonstrated experience delivering a minimum of three Project and Portfolio Management (PPM) system implementations, preferably within utility construction management environments. Proven experience leading requirements elicitation, RTM management, and stakeholder alignment across complex programs Experience supporting full lifecycle delivery, including RFP development, vendor selection, testing, and go-live JOB DESCRIPTION The Business Analyst will support the implementation of a Construction Portfolio, Project, and Resource Management System, including Project and Portfolio Management (PPM) capabilities, for a municipal electric utility. This role will partner with the Project Manager, implementation vendor, and internal stakeholders to define, validate, and manage business, functional, and technical requirements across the full project lifecycle. The position is accountable for driving requirements from concept through implementation, ensuring traceability, alignment with utility operations, and deployment readiness. This includes supporting procurement activities, system selection, and transition into implementation, testing, and business readiness, with a focus on enabling effective PPM processes and governance. Responsibilities: Requirements & Analysis Lead end-to-end requirements elicitation, analysis, and documentation across business and technical domains Develop and maintain Requirements Traceability Matrix (RTM) across all phases (design through UAT) Perform fit-gap analysis to evaluate solution alignment with utility construction and portfolio management needs Translate business requirements into detailed functional and technical specifications aligned with existing enterprise systems Business Process & Workflow Design Develop current-state (as-is) and future-state (to-be) process maps for construction portfolio, project, and resource workflows Define use cases, user stories, and acceptance criteria aligned with operational needs Identify process improvements and standardization opportunities across business units Stakeholder Engagement & Governance Serve as primary liaison between business stakeholders, IT, and vendor teams Facilitate workshops, validation sessions, and decision-making forums Ensure stakeholder alignment and timely input across all workstreams Procurement & RFP Support Lead development of detailed requirements for inclusion in the RFP package Partner with Procurement and Legal to produce a complete, procurement-ready solicitation Support development of vendor evaluation criteria, scoring approach, and response structure Testing & Business Readiness Define UAT strategy, test coverage, and acceptance criteria Develop test scripts and support execution of User Acceptance Testing Validate readiness for deployment, including procedures, training, and operational transition Support post-go-live validation and stabilization activities Preferred Qualifications: Utility industry experience is strongly preferred, particularly in electric utilities Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Immediate long term contract opportunity for Digital Transition and Change Manager with direct client in New York, NY. Background: Internal evaluations highlight fragmentation of ownership, limited clarity on accountability, and the absence of a sustained implementation and operationalization architecture as key constraints on the effectiveness of the organization's Digital Transformation. While systems and platforms have been successfully delivered, the evaluation makes clear that insufficient capacity exists to manage the transition from project-based delivery to stable, user-centric operational services. As digital platforms move into steady-state use, there is a continuous need for coordinated ownership, roadmap management, release planning, dependency management, and performance monitoring. In parallel, effective change management and structured communication are required to ensure that users understand, adopt, and consistently apply new and evolving digital tools in their daily work. This role is therefore required on a continuing basis to provide a single point of accountability for systems and platform lifecycle management, to align technical delivery with operational priorities, and to embed governance, feedback, and learning mechanisms across the Department. By institutionalizing platform ownership, project management discipline, and change management within IMU, this position enables implementation of related evaluation recommendations on governance, adoption, monitoring, and institutional learning. Overview: The Digital Transition and Change Manager will be responsible for end-to-end operationalization of the organization's flagship digital platforms - ensuring their effective rollout, adoption, and sustained use across Headquarters, and field operations. The role will oversee the transition from project-based delivery to stable, user-centric operational services embedded in the organization's workflows. In the longer term, the position will provide a sustained capability within Information Management Unit (IMU) to operationalize future digital solutions and ensure their alignment with the organization's operational priorities. A strong candidate should combine: • Systems thinking (ERP, integrations, data platforms) • Product mindset (roadmaps, user-centric design) • Operational rigor (ITIL, service management) • Adoption focus (training, communication, analytics) Preferred Certifications: • PMP Key duties and responsibilities: • Establish and institutionalize a repeatable model for rollout, adoption, and lifecycle management of new digital solutions across the organization; • Lead coordinated rollout and onboarding of PSP/Personnel Lists, including engagement with focal points, alignment with business owners, and support to ERP/system integrations where applicable; • Act as product and platform owner for selected Data platforms, ensuring alignment with the organization's operational priorities and strategic objectives; • Develop and maintain platform roadmaps, release plans, and dependency tracking across IMU, vendors, and business owners; • Provide day-to-day project management oversight for the division's digital initiatives under IMU’s remit, including planning, coordination, risk tracking, dependency management, and reporting on progress against agreed milestones, timelines, and deliverables. • Lead change management and internal communication activities related to the division's digital platforms, ensuring clear, timely, and consistent messaging to Headquarters and field users on the purpose, benefits, timelines, and user impacts of digital initiatives, and supporting effective adoption of new and enhanced digital solutions. • Define and monitor key performance indicators related to system availability, adoption, delivery efficiency, and user satisfaction; • Establish and operate structured feedback, lessons-learned, and continuous improvement mechanisms; • Coordinate governance processes, including prioritization of enhancements, management of cross-divisional dependencies, and preparation of inputs to decision-making bodies; • Identify and proactively manage risks related to rollout, adoption, and cross-system dependencies, ensuring timely mitigation and escalation where required. Contract Tenure: • Initial 6 month with possibility of extensions, this is a long-term requirement Work Location: • Onsite in New York. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

As a Senior AEM Content Author, you will deliver high‑quality, compliant, and customer‑centric content experiences across Medicare public websites. You’ll be part of a cross‑functional Marketing Technology team responsible for building scalable, accessible digital experiences within Adobe Experience Manager (AEM). In this role, you’ll bring strong problem solving, technical expertise, and a clear sense of ownership. You are expected to look beyond task execution - collaborating with team members, identifying issues early, speaking up with recommendations, improving processes, and ensuring that the right work gets done to deliver meaningful outcomes for customers and the business. Your job responsibilities will be to: · Author, manage, and optimize complex web content within Adobe Experience Manager to support acquisition and retention goals. · Ensure content meets accessibility, SEO, brand, and regulatory standards in a highly regulated healthcare environment. · Identify risks, gaps, and opportunities before they impact delivery. · Troubleshoot content and rendering issues independently and partner with engineering when deeper technical support is needed. · Partner closely with Product, UX, Engineering, Analytics, Legal, and Compliance throughout the full content development lifecycle. · Work within an Agile team to plan, refine, and deliver content aligned to roadmap priorities. · Identify opportunities to improve authoring workflows, governance, templates, and standards. · Contribute to scalable processes that increase efficiency while maintaining accuracy and compliance. · Provide guidance to junior authors and contractors, setting clear standards for quality and execution. · Lead by example and advocate for strong content and experience decisions. · Work in a fast-paced highly regulated environment governed by federal and state guidelines. Who you are: • A Leader – You take initiative, speak up when something doesn’t look right, and are comfortable owning outcomes in a matrixed environment., • Analytical – You use data, requirements, and constraints to inform decisions and solve problems proactively., • Tech‑Forward – You are comfortable working deeply in Adobe Experience Manager and understand how content decisions impact technical execution. You are also comfortable with how automation can be part of building efficient scalable processes., • Collaborative – You communicate clearly and work effectively with diverse partners across business, design, and technology., • Accountable – You follow through, deliver what needs to happen, and hold yourself to a high bar for quality., • Process‑Minded – You look for ways to improve how work gets done, not just complete tasks., • Passionate & Invested – You care deeply about the quality of the digital experience and bring energy and purpose to your work. Required Background and Qualifications: · 5+ years of experience in content authoring · Expert Adobe Experience Manager (AEM) content management skills. · Bachelor’s Degree, certification in Marketing Technology, Business, Communications, or equivalent experience Preferred Qualifications: · AEM content author certification · Advanced Knowledge of responsive web design (web, mobile, tablet) best practice · Advanced understanding of accessibility guidelines · Experience working on agile team and leveraging tools, and work management tools such as JIRA · Familiarity with agentic work management tools such as Copilot and/or Gradial · Analytical and data-driven, with a track record of using qualitative and quantitative data to prioritize and drive decision-making

Artisan Council is a boutique digital marketing agency empowering progressive brands in the constantly evolving social and digital landscape. Our team believes in the power of stans and fans and aims to build brand loyalty through community involvement and engagement. AC believes that having an informed community of diverse voices is the key to making an impact in today’s ever-changing world of social media and content. AC’s team members are passionate about diversity, community, content, culture, innovation, and trying things first! We’re looking for people who share our passion, for people who live and breathe beauty, have exceptional research, communication, and creative thinking skills, and take an empathetic approach to everything they do and enjoy helping others succeed. The Junior Account Manager plays a key role in supporting client relationships and ensuring the smooth execution of social media and influencer marketing campaigns. You will help manage day-to-day account operations, coordinate internal teams, and contribute to strategic planning and reporting. This role is ideal for someone highly organized, detail-oriented, and eager to grow into a strategic client partner while building strong foundations in account management. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our mission is to create a happy, safe, considerate and inspiring work environment for all. What will you be responsible for? Client Management • Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through., • Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations., • Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams., • Ensure client needs, timelines, and deliverables are clearly communicated and tracked., • Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions. Account Management • Help ensure all deliverables are accurate, complete, and delivered on time and within scope., • Track timelines, deliverables, and project status using tools such as Asana and shared project trackers., • Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work., • Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps., • Maintain organized documentation, including status reports, meeting notes, and client communications. Strategic Planning & Campaign Execution • Support Strategists and Account Managers in the development and execution of social media and influencer marketing campaigns., • Assist with research, including trend analysis, competitor audits, and platform best practices., • Help organize brainstorms and contribute ideas that align with client goals and brand voice., • Assist in developing client presentations, campaign decks, and reporting materials., • Support campaign execution to ensure programs are delivered efficiently and effectively. Internal Team Coordination • Help keep internal teams aligned on timelines, deliverables, and priorities., • Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers., • Assist with assigning tasks, tracking progress, and ensuring deadlines are met., • Maintain strong attention to detail across all aspects of campaign execution. Cross-Team Collaboration & Agency Contribution • Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices., • Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results., • Support new business and growth initiatives as needed. What kind of skills should you have? Please note carefully. Applicants without this experience will not be considered. • 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred)., • Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels., • Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously., • Strong communication skills—clear, professional, and collaborative across teams and clients., • Ability to prioritize tasks, manage timelines, and work in a fast-paced environment., • Strong analytical mindset with interest in interpreting performance data and campaign results., • Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus., • Experience with project management tools such as Asana or similar systems is a plus., • Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Interest in beauty, social media, influencer marketing, and digital culture., • Self-motivated, proactive, and eager to learn and grow within account management.

AssistRx is a specialty pharmacy hub services company that manages therapy initiation and patient access programs for pharmaceutical manufacturers. The company's flagship platform, iAssist, integrates at the point of prescribing and connects patients, providers, payors, and manufacturers across complex specialty therapy programs. Welsh, Carson, Anderson & Stowe acquired AssistRx in February 2024, and the company has grown significantly, supporting a broad portfolio of programs across therapeutic areas including oncology, immunology, rare disease, and obesity. POSITION SUMMARY The Data Scientist, ITA will be a primary analytical contributor within a small, high-performance team. Working directly alongside the Director / VP and two peer Data Scientists, this individual will own the design and execution of analytical models, generate program insights across key KPI families, and help build the client-facing outputs — pilot QBR materials, trend narratives, analytical summaries, prototype of insight-focused dashboarding — that define the ITA value proposition. The role requires a combination of technical depth in SQL and Python, working familiarity with statistical methods applicable to program performance analysis, and an orientation toward clear, audience-appropriate communication. Experience in pharma, pharma consulting, at a health insurer, or at a PBM is required: this work depends on understanding how specialty programs function, how manufacturers define success, and how data from hub operations connects to the broader access and reimbursement landscape. KEY RESPONSIBILITIES Analytical Execution • Design and execute ad hoc and recurring analyses for ITA client engagements, covering six defined families of KPIs, • Build and maintain analytical models within the six KPI families — from patient outcomes through data quality — ensuring consistent definitions, reproducible methodology, and appropriate statistical rigor, • Develop cohort analyses, funnel decompositions, survival curves, regression models, and distribution-based performance metrics that surface actionable insights within program data, • Contribute to quarterly business review (QBR) preparation, including data pulls, visualization development, and narrative drafting under the direction of the Director / VP, • Produce clean, client-ready analytical exhibits — charts, tables, and written summaries — formatted for manufacturer audiences including market access leadership and patient services teams, • Define analytical specifications and prototype outputs for validated insights; partner with the dedicated BI and report development team to translate ITA analytical work into productized ThoughtSpot and Power BI dashboards — ITA owns the logic, acceptance criteria, and narrative framing; the report development team handles production build, • Maintain clear documentation of analytical methodologies, data transformations, and code to support reproducibility and team knowledge management, • Contribute to the evolution of the ITA analytical framework as new client engagements reveal novel questions and additional KPI families emerge, • Approximately 5 years of experience in healthcare analytics, with direct experience in one or more of the following: pharmaceutical manufacturer (commercial, market access, or patient services analytics), pharma consulting, health insurer, or pharmacy benefit manager (PBM), • Strong proficiency in SQL; experience querying and manipulating data in cloud data warehouse environments (Snowflake preferred), • Python or R required; Python preferred (pandas, numpy, scipy, and scikit-learn), • Working knowledge of statistical methods applicable to program performance analysis: cohort analysis, survival analysis, funnel decomposition, regression modeling, distribution-based metrics, and experimental design and A/B testing frameworks, • Experience producing structured, audience-ready analytical outputs — not just raw analyses; strong attention to how findings are communicated, not just computed, • Clear, organized written and verbal communication skills; ability to explain quantitative findings in plain language, • Familiarity with pharmaceutical hub program workflows, including case management, prior authorization, benefits verification, payor adjudication, and patient financial assistance programs, • Experience working with specialty pharmacy data structures and source systems (CRM, pharmacy dispensing platforms, benefits verification systems), • Background in patient access or market access analytics at a pharmaceutical manufacturer, including program KPI development and payor-level performance analysis, • Analytical experience at a health insurer or PBM, particularly in formulary analytics, specialty drug utilization, or patient access reporting, • Experience with ThoughtSpot or Power BI preferred, • Exposure to or curiosity about generative AI and its applications in analytics workflows (natural language querying, entity resolution, or automated insight generation), • Experience contributing to a client-facing analytics product or repeatable analytical framework, • Familiarity with dbt or similar data transformation frameworks

About the Company Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company, with a monthly reach of more than 25 million people. Food52 challenges the models of traditional media and retailers, combining content, commerce, and community around the belief that the kitchen is the heart of the home and that food is the center of a well-lived life. Food52 inspires, informs, and supports its engaged community with recipes, videos, podcasts, events, and a curated selection of well designed, high-quality products. About the Role We’re currently seeking a full-time Account Manager to join our growing Brand Partnership Team in our New York office. This position will join an agile and fast-paced cross-departmental team tasked with driving performance and market results for our brand partners across display, video, social, newsletter, and events. Key Responsibilities: • Key participant in RFP brainstorms; work in tandem with Brand Strategy and Sales lead to craft strategic media plans and pitch decks in a timely and detail-oriented manner, • Supporting an end-to-end presale process, with strong project management skills, • Compiling all marketing materials for all RFPs under $75k, • Partner with Brand Strategy on GTM materials, seasonal pitch decks, and tentpole moment materials, • Consult with cross-functional teams to ensure all aspects of plans are strategically met and can be executed, • Gathering all materials for client meetings, internal meetings, proactive outreach and client requests, • Entering all media plans into agency templates and ensuring IOs are thoroughly checked and signed. Handling any IO revisions with legal/tech teams, • Work in tandem with the Sales team on client correspondence throughout the pre-sale process and help communicate feedback to internal stakeholders. This includes but is not limited to; media plan revisions, specs, production timelines, benchmarks, required assets, etc., • Partner with Sales lead and Brand Strategy to transition sold campaigns with extreme detail to the Client Services Manager to ensure that no sold element slip through the cracks, • Accompanying AE to client meetings, lunches, dinners and events to develop strong client relationships, • Pulling industry articles on a weekly basis and evangelizing most relevant to Sales Team, • Thoroughly understand and contribute to the development of ad product offerings, pricing and packaging, and maintaining profitable margins based on COGs Qualifications and Requirements: • Minimum of 3-4 years’ experience in account management, media planning, or similar digital role, • Experience at a media publisher is a plus, • Extremely detailed and organized, • Excellent written and verbal communication skills, • Flexible and can deal effectively with changes in priorities or ambiguity, • Comfortable with a fast-paced, always-on, start-up environment, • Bachelor’s degree required, • Understanding of digital brand advertising, and branded content Success Metrics The success of this role revolves around the following attributes: • Collaborative: You get things done cross-functionally and believe it’s about the team, not the individual, • Entrepreneurial: You have a passion for content-driven advertising and are obsessed with innovating within the complex media landscape, • High-Energy: You’re infectiously optimistic and resilient, particularly in moments of change, • Analytical: You are a critical thinker who loves to tell compelling stories through data and campaign analytics, • Client-First: You love working with and delivering for clients whether that be campaign optimizations, post campaign analytics, ad server quality and tag management., • Meticulous: You’re detailed and thoughtful in your approach, understanding the little things can help drive the success of programs Compensation The compensation for this role is $85,000 to $100,000. The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. EEO Statement Food52 is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.

Company Description Outcomes Matter Innovations, LLC (OMI) is a value-based care accelerator specializing in designing innovative quality programs for healthcare specialists. Leveraging over 30 years of expertise, OMI integrates evidence-based clinical guidelines with advanced data analytics and technology to improve the quality of care and reduce costs. OMI focuses on delivering measurable outcomes and value for providers, payors, and patients. The organization is committed to guiding stakeholders through the complexities of healthcare to achieve improved results and experiences efficiently. Role Description We are seeking a full-time, remote Account Manager to play a critical role in maintaining and expanding relationships with clients. The Account Manager will focus on understanding client needs, coordinating cross-functional teams for strategy execution, and ensuring deliverables are met with high satisfaction. § Manages smaller, single-state, or regional accounts § Servers as the day-to-day liaison for assigned clients, ensuring consistent communication, data exchange, and adherence to program requirements § Supports onboarding, addresses system and program issues § Assists with identifying opportunities for program improvement and growth within assigned accounts § Leads business reviews, performance reviews, and bi-weekly touchpoints with minimal assistance § Manages account to ensure compliance with known contractual quality thresholds § Assist with minor client contract amendments Qualifications • Proven experience in account management, client relationship management, and customer success., • Strong skills in data analysis, technology solutions, and identifying actionable insights., • Effective verbal and written communication skills, including the ability to present reports and strategies clearly to clients., • Ability to collaborate with cross-functional teams and manage multiple client projects simultaneously., • Prior experience in the healthcare industry, value-based care, or familiarity with clinical guidelines is highly desirable.

Associate Manager, Customer Marketing Summit, New Jersey Full Time ( Hybrid ) What you will do The Associate Manager, Amazon Customer Marketing will play a critical role in driving consumer consideration and conversion across the Amazon ecosystem by activating high-impact customer marketing tactics. This role sits at the intersection of brand, commerce, and culture—combining paid amplification and organic marketing levers to deliver measurable business growth. This individual will primarily focus on influencer marketing, out-of-home (OOH) activations, and sampling programs, while also owning key onsite optimizations that influence consumer decision-making, including PDP recommendations, Brand Store build-outs, and backend keyword strategy. The ideal candidate has a strong pulse on social trends and cultural moments, understands what genuinely builds brand affinity, and knows how to translate social-first marketing into real commercial outcomes on Amazon. They are highly organized, thrive in complex, cross-functional environments, and excel at driving collaboration across multiple partners and stakeholders. Key Responsibilities: Customer Marketing & Campaign Activation • Lead the activation of Amazon-centric customer marketing programs, including: influencer marketing campaigns (paid and organic), out-of-home (OOH) media and experiential activations, sampling programs that drive trial, consideration and conversion, and onsite merchandising, • Partner with internal teams and agencies to bring social-first ideas to life in ways that feel culturally relevant, authentic and performance-driven, • Ensure all programs are designed to drive measurable business impact, not just awareness or engagement Paid & Organic Amplification • Support the development and execution of paid amplification strategies to extend the reach and effectiveness of influencer and marketing campaigns., • Collaborate with media and performance teams to align messaging across paid media, organic social and onsite placements, • Identify opportunities where organic momentum (social buzz, creator content, cultural moments) can be scaled through paid tactics on Amazon and beyond Amazon Onsite Optimization • Own and execute onsite optimization levers that influence consumer consideration, including: PDP recommendation optimizations, brand store build-outs and refreshes, backend keyword strategy and discoverability enhancements, • Work closely with onsite, SEO and performance teams to ensure content and merchandising strategies reflect current consumer language, trends and behaviors, • Continuously identify opportunities to improve the shopper journey and elevate brand storytelling on Amazon Cross-Functional Collaboration • Serve as a highly collaborative partner across brand, media, creative, agency, sales, operations and analytics teams, • Manage multiple workstreams simultaneously while ensuring alignment, clear ownership and timely execution, • Navigate ambiguity and complexity with confidence, proactively identifying risks and solutions Performance & Optimization • Track campaign and onsite performance to assess what is driving consideration, engagement and sales, • Translate insights from performance data, social trends and consumer behavior into clear recommendations and optimizations, • Support ongoing test-and-learn approaches to evolve customer marketing strategies over time Required Qualifications: • Bachelor's degree required, • 4–6 years of experience in customer marketing, brand marketing, digital commerce, or social/influencer marketing, preferably with Amazon experience, • Strong understanding of Amazon’s ecosystem, including onsite merchandising fundamentals (PDPs, brand stores, keywords, discoverability), • Proven experience activating influencer marketing campaigns and working with creators, agencies and paid amplification partners, • Demonstrated ability to connect brand storytelling with commercial outcomes, • Highly organized with exceptional project management skills and attention to detail, • Comfortable managing multiple initiatives simultaneously in a fast-paced, high-complexity environment Desired Qualifications: • You have a strong pulse on social and cultural trends, and can identify what truly resonates with consumers versus what feels forced or inauthentic, • You understand how to build brand affinity through social-first marketing, while still being grounded in performance and sales metrics, • You are both strategic and scrappy—able to zoom out to see the big picture and zoom in to execute flawlessly, • You thrive in collaboration and are known for bringing clarity, structure, and momentum to complex teams and projects, • You are curious, proactive, and constantly looking for new ways to evolve how brands show up on Amazon

Type: Full-Time (75 hours biweekly) Shift: Days Hours: 8:00am- 4:30pm Pay: $120,000 - $135,000 Job Description: The Ambulatory Quality and Patient Safety Specialist for Ambulatory Care is responsible for the execution, coordination, and continuous advancement of ambulatory quality, patient safety, performance improvement, and managed care quality initiatives across all ambulatory services. This role functions within Ambulatory Operations and Ambulatory Leadership, working in close partnership with clinical leadership, nursing, operations, population health, patient access, finance, and managed care teams to ensure ambulatory services achieve optimal clinical outcomes, regulatory compliance, and value-based financial performance. The Ambulatory Quality and Patient Safety Specialist plays a critical role in translating organizational quality strategy into operational practice, with a strong emphasis on managed care quality performance, including HEDIS, Medicaid STAR ratings, Medicare quality measures, and payer-specific incentive programs. The position supports a data-driven, high-reliability ambulatory environment that advances health equity, improves outcomes, and maximizes earned revenue from managed care organizations. Responsibilities: Ambulatory Quality & Performance Improvement Execution • Lead the day-to-day implementation of ambulatory quality, patient safety, and performance improvement initiatives across all ambulatory practices., • Execute ambulatory quality priorities aligned with enterprise strategy, regulatory requirements, and value-based care programs., • Coordinate and monitor performance improvement (PI) projects, ensuring defined metrics, timelines, documentation, and measurable outcomes., • Serve as a key operational partner in improving ambulatory quality performance tied to managed care reimbursement and incentive revenue., • Work collaboratively with Patient Access and Navigation Hub, Managed Care, IPA, Finance, and Population Health teams to optimize performance under payer quality programs, including: Healthfirst, Fidelis Care, MetroPlus Health Plan, Emblem Health, Stellar Health, Affinity / Molina, UnitedHealthcare Community Plan, Aetna Better Health, Medicare Advantage and other contracted plans, • Track, analyze, and trend HEDIS measures, Medicaid STAR ratings, Medicare quality metrics, and payer-specific performance indicators., • Identify gaps in performance that impact quality scores, risk adjustment, and incentive payments., • Support the development and execution of targeted interventions to improve care gap closure, documentation accuracy, preventive care compliance, and chronic disease management. Track and analyze data generated from internal and external sources, including but not limited to: • Patient care evaluation studies, • Variance analysis, • Performance improvement studies, • Financial and revenue performance reports, • Departmental reviews and audits, • Committee minutes and action plans, • External quality reporting systems and payer dashboards, • Develop, maintain, and interpret ambulatory quality dashboards and scorecards., • Identify trends, risks, and opportunities related to quality outcomes, patient safety, access, and financial performance., • Support continuous regulatory readiness for ambulatory services, including Joint Commission, NYSDOH, CMS, PCMH, and payer audits., • Conduct ambulatory audits, tracers, and assessments to identify gaps in compliance, documentation, workflows, and clinical practice., • Participate in the development, execution, and monitoring of Corrective Action Plans related to quality, safety, or regulatory findings., • Promote a culture of patient safety, transparency, and Person Centered Care culture across all ambulatory practices., • Support the identification, investigation, documentation, and follow-up of ambulatory safety events, near misses, and incident reports., • Partner with nursing and clinical leadership to ensure standardized, evidence-based ambulatory care delivery., • Collaborate with Ambulatory Operations, Nursing Leadership, Medical Directors, Practice Managers, Patient Access and Navigation Hub, and Population Health teams to integrate quality into daily operations., • Support population health initiatives focused on preventive care, chronic disease management, and care gap closure., • Assist with initiatives addressing social determinants of health (SDOH) and health-related social needs., • Ensure alignment between clinical workflows, access strategies, quality metrics, and managed care performance requirements., • Collaborate closely with Hospital Quality Department to ensure alignment of ambulatory quality, patient safety, regulatory readiness, and performance improvement initiatives with enterprise-wide quality standards and reporting frameworks., • Owns and executes the Ambulatory Culture of Safety Program, including administration of the AHRQ SOPS survey, development and monitoring of action plans, leadership reporting, and integration of patient safety and just culture principles into daily ambulatory operations. Qualifications Required • Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field (or equivalent experience)., • Minimum of 3–5 years of experience in healthcare quality, performance improvement, managed care quality, or population health., • Experience working in ambulatory care or outpatient clinical environments., • Demonstrated experience with HEDIS measures, Medicaid STAR ratings, Medicare quality programs, and payer quality initiatives., • Strong working knowledge of healthcare data analytics, quality reporting, and performance improvement methodologies. Preferred • Master’s degree in Healthcare Administration, Public Health, Nursing, or a related field., • Healthcare quality manager certification (CPHQ, CQM, or equivalent)., • Clinical experience as a Physician Assistant (PA) or similar advanced clinical role., • Experience in safety-net health systems, unionized environments, or Article 28 clinics., • Experience working directly with Managed Medicaid and Medicare Advantage plans., • Lean, Six Sigma, or formal quality improvement certification or training. Skills & Competencies • Advanced understanding of ambulatory quality measurement, managed care quality programs, and value-based reimbursement models., • Strong analytical skills with the ability to interpret clinical, operational, and financial data., • Experience working with EMRs, payer portals, quality reporting systems, and performance dashboards., • Ability to manage complex datasets and translate findings into actionable improvement strategies., • Strong project management and organizational skills., • Excellent written and verbal communication skills, including presentation of technical quality data., • Ability to work effectively in a highly matrixed environment across clinical, operational, and financial teams., • Collaborative, disciplined, and outcomes-focused leadership style., • High level of integrity, accountability, and commitment to mission-driven healthcare.

AssistRx is a specialty pharmacy hub services company that manages therapy initiation and patient access programs for pharmaceutical manufacturers. The company’s flagship platform, iAssist, integrates at the point of prescribing and connects patients, providers, payors, and manufacturers across complex specialty therapy programs. Welsh, Carson, Anderson & Stowe acquired AssistRx in February 2024, and the company has grown significantly, supporting a broad portfolio of programs across therapeutic areas including oncology, immunology, rare disease, and obesity. POSITION SUMMARY The Director / VP, Insights to Action will serve as the founding senior leader of the ITA function — responsible for both the analytical quality and the organizational build-out of a small, high-impact team. This is a player-coach role: the successful candidate will personally execute analytical work alongside three Data Scientists, maintaining deep individual contribution while also setting standards, developing team members, and managing client relationships. The role requires an individual who combines quantitative rigor with strong communication skills and fluency in the US specialty pharmacy and pharmaceutical manufacturer ecosystem. The Director / VP will interface regularly with both internal and external stakeholders spanning market access, patient services, and commercial leadership, translating complex analytical findings into clear, actionable narratives. KEY RESPONSIBILITIES Team Leadership & Development • Lead, mentor, and develop a team of three Data Scientists; this is a player-coach role — the expectation is sustained personal analytical output alongside team management responsibilities, • Set and maintain analytical standards, review team work product, and allocate capacity across concurrent client engagements, • Own end-to-end delivery of program analytics for assigned pharmaceutical manufacturer clients, including quarterly business review (QBR) preparation, ad hoc analyses, and ongoing insight production, • Serve as the primary analytical point of contact for senior client stakeholders; present findings to market access leaders, patient services teams, and executive sponsors, • Define and maintain a standardized KPI framework for hub program performance spanning six key pre-defined families, • Lead proactive, hypothesis-driven analysis across patient throughput, stage conversion rates, payor dynamics, HCP-level behavior patterns, adherence trajectories, and financial program utilization, • Collaborate with data engineering, Master Data Management (MDM), and BI architecture teams to define data requirements and ensure the analytical inputs underlying ITA are reliable, consistently defined, and properly governed, • Guide the progressive migration of validated ad hoc analyses into productized ThoughtSpot dashboards, contributing to the company’s long-term self-service analytics strategy, • Support the commercial positioning of the ITA capability in coordination with Business Development leadership, including input to RFP responses, pricing discussions, and go-to-market materials, • 7–10 years of progressive experience in healthcare analytics, with direct and substantive experience in one or more of the following: pharmaceutical manufacturer (commercial, market access, or patient services analytics), pharma consulting, health insurer, or pharmacy benefit manager (PBM), • Demonstrated experience managing or leading a small analytics team; player-coach orientation is essential — this role requires sustained personal contribution alongside people management, • Advanced proficiency in SQL; hands-on experience querying and manipulating data in cloud data warehouse environments (Snowflake strongly preferred), • Proficiency in Python or R required; Python preferred (pandas, numpy, scipy, scikit-learn), • Experience with ThoughtSpot or Power BI preferred, • Strong working knowledge of statistical methods applicable to program analytics: cohort analysis, survival analysis, funnel decomposition, regression modeling, distribution-based performance metrics, and experimental design and A/B testing frameworks, • Demonstrated ability to communicate complex analytical findings to senior non-technical stakeholders; strong written and verbal presentation skills, • Direct experience with pharmaceutical hub program operations, including case management workflows, prior authorization, benefits verification, payor adjudication, and patient financial assistance programs, • Familiarity with specialty pharmacy data structures and source systems (CRM, pharmacy dispensing systems, benefits verification platforms), • Experience with patient access or market access analytics at a pharmaceutical manufacturer, including program performance tracking and payor dynamics analysis, • Background in pharma consulting with a focus on analytics, commercial operations, or market access strategy, • Experience at a health insurer or PBM in a role involving formulary analytics, utilization management, specialty drug analysis, or patient access reporting, • Experience developing or contributing to a commercial analytics product or client-facing insights offering, • Familiarity with generative AI applications in analytics workflows (e.g., natural language querying, synthetic data generation, entity resolution), • Familiarity with dbt or similar data transformation frameworks

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert transcripts, news, trade journals, and clients’ own research content. Our mission is to empower professionals to make smarter decisions through AI-driven market intelligence. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 1,500 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! For more information, please visit ___. About the Team: AlphaSense's Product team stands at the forefront of innovation, developing AI-powered solutions that enable professionals to make smarter, faster, and more informed decisions. Our team, a diverse and global collective of operators, craftspeople, innovators, and visionaries, shares a passion for solving complex problems and delivering exceptional user experiences. If you're passionate about creating industry-leading tools that shape the future of business intelligence, we’d love to meet you. About the Role: We are seeking a visionary Senior Product Manager with deep, first-hand experience in the investment research process to drive the evolution of our product in an AI-first world. We are looking for a domain expert first and foremost. Whether you are currently a Product Manager or are a Senior Analyst looking to make a career switch, your value lies in your ~5 years of experience at a top-tier Hedge Fund. You understand the pressure, the workflows, from thesis generation to deep due diligence, and the friction points that exist today. In this role, you will leverage your domain expertise to teach our AI how to think like an analyst. You will challenge conventional thinking and ensure that our AI solutions are not just technically impressive, but rigorously accurate and valuable to an investment professional. What You’ll Do: • Champion the Customer Perspective: Act as the voice of the user. Translate your deep knowledge of buy-side workflows (financial modeling, earnings analysis, idea generation) into actionable product strategies., • Lead AI Prompt Engineering & Validation: You will be the primary architect of "quality." Design, test, and refine prompts to ensure our AI output meets the high standards of a professional investor. You will look at an AI summary or extraction and immediately know if it "sounds right" to a PM or Analyst., • Identify Opportunities: Analyze market trends and competitor moves to identify where we can leap ahead, using your industry intuition to spot gaps that generalist product managers might miss., • Collaborate Across Teams: Work side-by-side with Engineering, Design, and Product Marketing. You will bridge the gap between technical capability and business value, explaining why a specific nuance in data matters to a user., • Drive Continuous Improvement: Relentlessly push for better accuracy and speed. You will constantly test our tools against real-world investment scenarios to ensure reliability. Who You Are: • Domain Expert: You have at least 2+ years of direct experience working as an Analyst or Associate at a top-tier Hedge Fund. You have lived the workflow and understand the nuance of financial data and research., • AI Enthusiast & Practitioner: You may not be a coder, but you have a strong grasp of Generative AI. You are comfortable with prompt engineering and have a knack for tweaking inputs to get the best outputs. You understand the limitations of LLMs and how to work around them., • Strategic Thinker: You can look at a manual process you used to do (e.g., spreading comps, summarizing expert calls) and visualize exactly how AI should automate it., • Clear Communicator: You can articulate complex financial concepts to engineers and designers who may not have a finance background., • Adaptable & Resilient: You are excited to move from a role defined by market positions to one defined by user problem-solving. You are ready to learn the craft of Product Management on the fly., • Analytical Mindset: Ability to leverage basic data analytics and SQL is a plus, but your ability to analyze the quality of text and financial data is paramount. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $177,000 - $256,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training., • All official communications will come from an @___ email address., • If you’re unsure about a job posting or recruiter, verify it on our ___. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! As the Engineering Manager of Collision Avoidance, you will lead a development team focused on preventing and mitigating safety-critical collision scenarios. This team develops models that tackle fundamental questions about how we can guarantee the high bar of safety for end-to-end systems, and enable configurability, interpretability, and validation at scale. These models play a significant role in enabling L2+, L3, and beyond, requiring innovation in both algorithms and validation strategies. We are looking for a system-oriented leader with cross-functional experience that is able to bring the worlds of machine learning, controls, and safety together. Key responsibilities: • Help define and drive the Collision Avoidance roadmap, lead technical discussions and guide direction where needed., • Build a resilient team which prioritises effectively, anticipates the needs of the business, and maintains a culture of impact., • Understand Wayve’s end-to-end approach and how it maps to AV 1.0, drawing parallels in our development story and highlighting key advantages. This may include external engagements where necessary., • Dive into data analytics, constructing evaluation suites, and get in-vehicle experiences from time to time to ground your understanding of the system., • Drive cross-functional initiatives through effective communication, working through organisational boundaries when necessary to deliver on company goals and priorities. In order to set you up for success as an Engineering Manager at Wayve, we’re looking for the following skills and experience. Essential • Proven track record of managing engineering teams., • Solid understanding of machine learning fundamentals., • Experience with roadmap planning, stakeholder management, requirements gathering and alignment with peers towards milestones and deliverables., • Track record of promoting software engineering best practices and excellence within the team., • Demonstrated ability to manage software engineers and grow their careers., • Good foundational coding knowledge and experience. Desirable • Experience with planning, control, and systems integration for autonomous vehicles., • Experience with performance evaluation of embodied AI systems., • Development experience in C++., • Experience with generative AI and simulation platforms., • Experience developing ML systems., • Knowledge of automotive safety regulations and their development processes. This is a full-time role based in our office in Sunnyvale. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit ___ To learn more about what drives us, visit ___ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is seeking a skilled Healthcare IT Developer to support our growing portfolio of health information technology projects. This position requires a deep understanding of health systems, software development processes, and data management principles. The ideal candidate will have experience developing robust health IT solutions that improve patient care and streamline healthcare workflows. Responsibilities: • Collaborate with cross-functional teams—including clinical SMEs, informaticists, business analysts, and stakeholders—to optimize clinical systems and workflows., • Communicate value-driven recommendations and align priorities across the VA Enterprise., • Lead requirements gathering, process mapping, and gap analysis to accurately translate and document clinical and business needs into comprehensive technical specifications and functional criteria., • Design, build, validate, and implement Oracle Health Millennium solutions using build tools (DCP Tools, Core Event Manager, Discern Dev, Dyn Doc Management), focusing on clinical documentation, order sets, and clinical decision support., • Support product owners in executing development projects, including EHR decision tools, workflow improvements, and service line agreements., • Analyze clinical data trends and performance metrics with data analysts to identify opportunities for process standardization, improved care quality, reduced provider burden, and enhanced data integration., • Minimum 8 years of relevant experience in the healthcare industry possessing a comprehensive understanding of healthcare workflows, data standards and common healthcare software systems. Proven experience in deploying IT solutions across large-scale healthcare environments., • Minimum 8 years of relevant experience implementing, configuring, and testing Oracle Health (Cerner) systems, with the capability to deliver end-user training and post-implementation support., • Expertise in SQL and database query languages for clinical data analysis and reporting., • Experience integrating Oracle EHR with third-party healthcare systems and identifying potential integration risks., • Skilled in defining performance metrics and using analytics platforms to assess solution effectiveness and clinical trends., • Advanced proficiency in Microsoft tools (Teams, Word, Excel, PowerPoint, SharePoint) and reporting platforms., • Exceptional written, verbal, and presentation skills with the ability to communicate technical concepts to diverse audiences., • Must be able to obtain and maintain a Public Trust clearance We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email ___ and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email ___.

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit ___ for more information. Job Highlights Location: Remote, must be based in the United States Salary Range: $103,500 - $143,500 per year plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate. Work Hours: 8am- 5pm Pacific time zone is preferred, but working hours are flexible. Position End Date: June 30, 2025 Overview The Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working in the Marin County Department of Health and Human Services, Public Health Division, the Product Manager will help increase the public health agency’s capacity to build the modern systems, tools and technology they need to address public health needs effectively. Specifically, the Product Manager will work under the Public Health Officer to serve as a data lead on the California Advancing and Innovating Medi-Cal (CalAIM) Justice Involved Initiative (JII) team, which aims to improve the care of justice-involved Medicaid (MediCal in California) enrollees through data exchange to enable whole person care. In collaboration, this position will lead creation of a data strategy plan, guide technology procurement, and create a roadmap/implementation plan for data systems and data exchange to support the CalAIM JII in Marin County. The data landscape will include adoption of an EHR, participation in our newly adopted HIE, and identification and adoption of a system for referral and care coordination between justice system collaborators, and physical health, behavioral health, and social services providers. This role is best for someone who is mission driven and is comfortable bringing a product mindset to organizations who may be unfamiliar with this approach. The Product Manager will be hired by the CDC Foundation and assigned to the Marin County Department of Health and Human Services, Public Health Division. This position is eligible for a fully remote work arrangement for U.S. based candidates. \n Responsibilities • Coordinate, lead or participate in project meetings, working closely with technical teams, product manager(s), developers, subject matter experts, vendors, and users., • Build solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints to develop or identify products that are valuable, usable and feasible., • Collaborate with public health agency and partner programs and technical teams to specify and adopt high-quality, user-friendly technologies that improve access to data for decision making., • Work to understand public health agency and JII partner data exchange needs and processes. Collaborate with the JII team and County technical team to create a shared vision for how to best prioritize and address the most critical challenges., • Oversee the delivery of technical solutions from concept to release, while ensuring smooth operations and continuous product improvement., • Test products and new features to confirm usability and identify bugs., • Contribute to product strategy and success metrics, which may include Key Performance Indicator (KPI) models and analytics., • Collaborate in the creation of product development and management documents, including roadmaps, project briefs and user stories., • Be strategic and tactical to help define the product strategy., • Provide product management advice and guidance to the public health agency and the CDC Foundation to share expertise and build capacity. Qualifications • Bachelor’s degree required., • Minimum of 8 years of experience in digital product management., • Understanding of Requirement Gathering and best practices in Business Analysis, • Experience with electronic health records (EHR) systems, EPIC certification preferred. Experience with health information exchanges (HIEs) and case management systems beneficial., • Experience developing a product vision and strategy and have led multi-disciplinary teams to achieve that vision from concept to launch., • Experience collaborating with a multi-disciplinary team to translate the product vision and lead the team through smooth and continuous delivery., • Experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations., • Knowledge and experience with project management methodologies, principles and processes., • Experience and an understanding of product objectives, goal and metrics to oversee the development and implementation of large-scale projects., • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out., • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints., • Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data., • Capability to embed privacy and security into product delivery processes and design., • Ability to communicate and articulate problems and resolutions to designers., • Experience working in a virtual environment with remote partners and teams. \n Special Notes This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans. The CDC Foundation is a smoke-free environment. Relocation expenses are not included.

WHO WE ARE Bluecrest Residential is not your typical property management firm. Founded in 2004, we are a privately owned real estate investment powerhouse that has owned and operated over 20,000 units across high-growth secondary markets. We don’t just “manage” assets; we dominate markets through a fully integrated platform of property management, asset management, and sophisticated data analytics with proprietary technology. At Bluecrest, we’ve traded bureaucratic red tape for technology and transparency. We empower our teams to be decisive, solve problems in real-time, and act as true owners of their assets. If you are looking for a slow-paced corporate hierarchy, you won’t find it here. We move fast, we lean on data, and we play to win. Ready to scale new heights? We’re looking for a Senior Regional Manager who pairs a growth mindset with a relentless drive for innovation. If you’re a high-impact leader who thrives in a fast-evolving environment, let’s build something great together. • Portfolio: The Senior Regional Manager will oversee a portfolio of 6-10 conventional multifamily Class A assets; approximately 2000 Units, • Location: Remote base location. Ideal home base would be in Nashville, TN, Raleigh, North Carolina, or Atlanta, GA., • Travel: 75% travel required., • Reporting: This position reports to the Senior Vice President of Property Management. As the Sr. Regional Manager, your mission is to provide solid leadership to the assigned portfolio while demanding superior performance, placing an emphasis on results, while developing all B-level Property Manager “Players” into A-level Players or by quickly identifying under-performing employees and then networking/recruiting to find top A-Players that will be hired, trained, and developed with the support, from the recruitment team. To achieve this mission you will: • Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis., • Focus on Talent discovery; building your dream team of A-Player Property Managers., • Empower your Property Managers while holding them accountable for decisions and results., • Be a servant leader; being a resource for all Property Managers in your portfolio to achieve maximum results., • Inspect, verify and audit the communities frequency to confirm Bluecrest and legal compliance., • Continually evaluate your people, product and price and take action to solve your problems proactively. WHO YOU ARE The Stabilizer: You have a proven track record of taking communities from “lease-up chaos” to high-performing, stabilized assets. You know how to establish operational rhythms that stick. • The NOI Protector: You are a master at transitioning assets out of the lease-up phase. You know exactly when and how to eliminate concessions and push pricing without sacrificing occupancy or long-term value., • The Team Architect: Whether you are building a team from scratch or inheriting one in disarray, you can quickly assess talent, identify gaps, and install the right people in the right seats., • The Problem Solver: You have no patience for busy work or inefficient processes. You see technology—like Yardi and rent-maximizing software—as a tool to help you win, not a hurdle to clear., • The Radical Communicator: You run on transparency and healthy debate. You aren’t afraid to appeal a leadership decision if it doesn’t support the success of your portfolio., • The Talent Developer: You don’t rely on “canned” training. You coach to the individual, teaching your Property Managers how to think through problems so they become self-sufficient leaders, not order-takers. WHAT YOU BRING TO THE TABLE • Regional Expertise: Minimum 4 years of Multi-family Property Management experience in a Regional role, specifically overseeing Class A assets., • Proven Track Record: You have successfully scaled and managed portfolios of 1,500+ units, consistently hitting or crushing budget expectations., • Tech-Forward Mindset: You are a Yardi expert and have a proven history of using rent-maximizing software to drive NOI., • The “Recruiter” Muscle: You don’t just manage; you hunt for talent. You have a demonstrated ability to identify, hire, and develop “A-Players.”, • Radical Communication: High-level interpersonal skills with the ability to engage in healthy debate and provide upward feedback to the SVP., • Road Warrior Ready: You live near a major airport and are ready to be on-site where it matters most (75% travel)., • Competitive Salary: Determined by a combination of market data and the candidate’s unique qualifications. We always strive to position our offers at the top of the market to attract and retain the industry’s best talent., • Bonuses: Eligible for Performance Based bonus, up to 10% of annual salary, paid out bi-annually., • Paid Time Off: Unlimited DTO, starting upon hire., • Mentorship: Join a collaborative team of multifamily experts dedicated to professional and company growth., • Holiday Pay: 10 full paid holidays., • Paid Volunteer Hours: 8 hours of paid volunteer time you can use throughout the year., • Housing Discounts: 25% off rent available for all employees off any unit., • Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD., • Employee Assistance Program: Provides 24/7 confidential access to professional counseling, financial advising, and legal resources to support your life outside of work., • Retirement Plan: 401K Traditional and Roth Accounts with a 25% company match up to 6%., • Certification Reimbursement: Full reimbursement for approved industry related certifications, including CAM, CPM, CAPS, CPO, and more!, • Tech Forward & Transparent Culture: Innovative internal software to make your job easier!, • Cultural Appeal: We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters! EOE

THE ROLE: We are looking for a motivated and results-oriented Product Manager to own two critical product domains: our marketing technology stack (email communications, attribution, promotional tools) and payments infrastructure (checkout optimization, payment processing, fee presentation). Reporting to the VP of Product, you'll partner closely with engineering to evolve these systems while navigating compliance requirements and enterprise client needs. This role demands a strong foundation in product management best practices, a keen understanding of user experience, and the ability to work effectively across teams to deliver exceptional value to users and achieve measurable business goals. • Required:, • Bachelor's degree in a technical, business, or design-related field., • 3-5 years of experience in product management, preferably within a fast-paced or scaling environment., • Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration)., • Ability to engage effectively with engineering teams on technical trade-offs and complexity., • Strong passion for understanding and solving customer problems, with experience in user research and analysis. Proficiency in defining product metrics, analyzing data, and using insights to inform decisions., • Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences., • Preferred:, • Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools., • Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable., • Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable., • Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards)., • Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude)., • Background in ticketing, live events, e-commerce, or marketplace platforms preferred., • Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation., • KEY RESPONSIBILITIES:, • Product Feature Ownership: Own the definition, prioritization, and execution for features within the marketing technology and payments product areas., • Requirements and User Stories: Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs., • Market and Customer Insights: Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement., • Development Collaboration: Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification., • UX/Design Partnership: Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience., • Go-To-Market Support: Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials., • Performance Analysis: Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch., • Compliance Awareness: Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM)., • Stakeholder Communication: Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines., • Other Duties: Perform other duties, as assigned., • Exempt, Base salary of $100,000 per year., • Remote work environment, • Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options, • 401(k) retirement plan, • Flexible Paid Time Off, • Opportunities for professional growth and development within an innovative and forward-thinking organization$100 - $100 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description MONTICELLOAM, LLC and its affiliates ("Monticello") is a real estate and asset-based lender providing asset management and comprehensive capital solutions for healthcare, multifamily, and commercial real estate assets throughout the US. Monticello is seeking leaders and team players who can work in a collaborative environment and possess drive, integrity, creativity, compassion, and a strong work ethic. We are looking for an Asset Manager for our New York City office. The primary responsibilities and qualifications include: • Develop and manage financial models for the evaluation of investments in debt and equity across all real estate asset classes, reviewing potential transactions for the proper balance of feasibility and risk, • Assist in commercial loan underwriting conducting initial and ongoing due diligence for loan transactions including evaluating appraisals, market studies, project capital need assessments, financial statements and credit reports for the project and its Principals, insurance policies and endorsements, • Assist in the preparation of loan commitments to borrowers, • Interface with clients, outside attorneys, and other investment stakeholders involved in a particular transaction to obtain required documentation, • Support the surveillance and asset management of Monticello's portfolio of investments across debt and equity, • Maintain direct daily interface with borrowers, financing counterparties, investors, and firm stakeholders, • Monitor, analyze, model, re-underwrite, and report the following: property (occupancy, operating, strategic, clinical performance, changes to the competitive landscape), loan (financial condition), borrower (KYC, regulatory / reputational standing) and portfolio post-closing obligations information, • Review and interpret complex mortgage and working capital loan documents in order to enforce and forecast financial covenants, trigger events, and general loan compliance, identifying and escalating potential concern, • Supervise the review and processing of extensions, payoffs, amendments, advances, surveys, reserves, capex, and construction draw requests, and insurance proceeds, • Assist in origination and underwriting through data analytics, participation in site and corporate entity due visits, and borrower financial and operational risk due diligence, • Facilitate the company's growth by identifying and developing process efficiency improvements, including the development and enhancement of the firm's custom designed technologies, • Travel as required, • Work in the office as required by office policy Job Requirements: • Bachelor's Degree, • Strong Excel proficiency, • Minimum 4 years of work experience, • Finance, credit, legal, real estate and/or business background, • Extensive technology skills, • Established organizational skills and ability to simultaneously handle multiple projects, • Familiarity with multi-family housing, senior housing, health care and/or renewable energy preferred, • Effective oral and written communication and interpersonal skills to liaise with borrowers, financing counterparties, and other external parties, • Advanced financial analytical proficiency along with the ability to "see the big picture", • Strong grasp of logic and data analytics., • Passion for the firm and passion for what we do, • Intellectual curiosity, asking the "Why?" question At Monticello, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Monticello is an EEO employer. Monticello offers a competitive base salary and bonus. The base salary range for this position is $100,000-$125,000/year. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the annual review process.

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Kinesso, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Position Summary The Addressable Activation department serve as KINESSO’s hands-on-keyboard platform experts, focusing on all aspects of successful campaign execution and stewardship. The Manager is accountable for the performance & pacing of their assigned brand(s) and customizes departmental standards & process to fit client needs. They act as a point of escalation and are the go-to experts both internally and externally for matters of complex setup, optimization, and platform nuances. Successful applicants must have a deep expertise across a variety of client KPIs and buying platforms. Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc. A history of team management/mentorship and a comfort with internal/external-facing communication are a must! Responsibilities · Customer/Client Management: Owns the execution and day-to-day management of a portion of a client assignment, based on specialized or technical knowledge · Vendor Relationship Management: Leads the vendor strategy; has experience and industry knowledge to identify vendors for key needs. Approves vendor selections and scopes · Discipline-Specific Tasks: Owns oversight of junior team members; defines optimization parameters at the campaign level, vets optimization suggestions from partners, attends internal status meetings to speak to optimizations, pacing, and performance · Platform Reporting: Works with team on development of reporting dashboards; ensures clean, accurate, and actionable client reporting · Solutions Innovation: Identifies and delivers new audience-based addressable solutions to drive business growth; masters growth initiatives across the company · Provides day-to-day supervision to a team including reviewing work, coaching on performance, coordinating activities, checking on quality and work progress; generally managing within one account, or multiple small accounts · Evaluates information and leverages experience to identify and solve on-going or complex problems · Requires understanding of the industry, processes, procedures and systems within own and related areas Required Skills & Experience · Proven track-record of successfully seeking out and curating new business relationships and/or solutions; developing solutions using new or existing processes · Experience building team, providing mentorship and navigating how to manage up/down/ laterally (e.g., ability to navigate and be effective with multiple personalities) · Intermediate knowledge of technology or measurement ad tech solutions, including platforms · Intermediate knowledge and skills in data analysis · Confident collaborating with others · Experience with Project / Account Management · Advanced communication skills; clear and succinct communication Desired Skills & Experience · Advanced ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions · Experience with managing existing business relationships, partnerships, and alliances internally and externally · Ability to assess and rank issues and tasks in order of importance for taking action · Has gained prior experience in actual situations to recognize recurring meaningful components · Applies a solid foundation to varying situations · Applies advanced knowledge and perceives deviations from the normal pattern Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

Manager, Customer Service & Analytics (NYC) At MARIA TASH, client experience is a direct reflection of our brand—thoughtful, precise, and deeply personal. We’re looking for a Manager / Sr. Manager, Customer Service & Analytics to join our New York City team. Reporting in to the Vice President, this role sits at the intersection of client experience, data, and operations, bringing clarity to performance while ensuring every client interaction reflects the level of service we’re known for. What You’ll Do · Translate data into clear, actionable insights that drive operational improvements · Analyze trends across client inquiries, returns, and service patterns · Partner with eCommerce, Retail, and Operations to identify and resolve systemic issues · Build and maintain reporting and dashboards for leadership visibility · Support and elevate the client experience across phone, email, SMS, and chat · Act as a trusted resource across product, services, and policies · Help drive conversion, retention, and overall service excellence Who You Are · Strong analytical thinker with advanced Excel and reporting capabilities · Able to move between data and execution with ease · Detail-oriented, organized, and highly accountable · Experience in eCommerce and/or retail environments · Comfortable in a client-facing, fast-paced setting · Personally aligned with the brand—an appreciation for jewelry, piercing, and the client experience is a meaningful plus Compensation · Base Salary Range: $90,000 – $110,000 · We are also open to more senior (Sr. Manager-level) candidates, with compensation commensurate with experience Location New York City (On-Site) Our corporate office is located at 8 Crosby Street in SoHo—a beautifully designed space that reflects the creativity and craftsmanship of the brand. Why MARIA TASH · A highly entrepreneurial and creative team · A culture that balances innovation with a strong service ethos · A gorgeous workspace in Lower Manhattan · And a generous employee discount on all jewelry If you’re someone who brings both analytical rigor and a strong sense of client experience, we’d love to connect.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale. What You'll Do As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY. This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week. Responsibilities Client Support & Account Management • Support senior team members in managing strategic client relationships, • Help with daily client communications and requests, • Help prepare and deliver performance updates, QBRs, and campaign reports, • Participate in client calls and meetings, taking detailed notes and following up on action items, • Support implementation of PMP deals and data segment activations, • Monitor performance of data solutions and identity products, • Help analyze audience insights and campaign effectiveness, • Help create client-facing reports and presentations, • Track Indicators and maintain performance dashboards, • Coordinate with our teams (Product, Solutions, Marketing) on client requests, • Help gather and document client feedback for product improvements, • Support account planning projects, • Develop expertise in programmatic advertising and the Audigent & EMS product suite, • Learn to identify client needs and recommend appropriate solutions, • Build understanding of market trends, audience insights, and competitive landscape, • Participate in training sessions and industry eventsQualifications, • 0-3 years of experience in account management, client success, or digital advertising, • Bachelor's degree or equivalent practical experience, • Career aspirations in advertising technology and digital media, • Experience with basic digital advertising concepts, • Proficiency in Excel (can perform complex functions), • Experience working with data and create basic reports, • Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms, • Experience analyzing data and identify patterns, • Previous experience in ad tech, media, or marketing, • Familiarity with programmatic advertising concepts, • Experience with client-facing roles, • Travel Required: Occasional travel for client meetings and events Additional Information Benefits/Perks: • Great compensation package and sales incentive plan, • Core benefits including full medical, dental, vision, and matching 401K, • Flexible work environment, ability to work fully remote, hybrid or in-office Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid

Job DescriptionWho we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we're looking for: We're seeking a strategic Client Success Manager to be the day-to-day contact for managing client deliverables, including wellbeing initiatives supporting client health management goals. The ideal candidate will interface with the client and directly support the Director to provide full strategic account management and wellbeing support. The Client Success Manager will leverage resources to meet and exceed goals laid out in account plans, execute on account plan strategies while supporting clients’ population health goals. These may include, but are not limited to, driving engagement in prevention activities which are ultimately aimed at reducing healthcare costs, improving employee morale, and improving retention and overall wellbeing. Ideal candidates are passionate about wellbeing, client engagement, data analysis and preventive health. We need individuals who are solution-focused and adept at overcoming obstacles in a fast-paced, agile, dynamic environment. In this role, you will: • Lead the transparent and successful implementation of EHE program, • Work with stakeholders (internal and external) to further develop the EHE program to meet overall needs of the client, • Establish reporting requirements and report delivery, • Manage the day-to-day operations of assigned accounts and coordinate with internal departments to ensure that client needs are met, • Be accountable for satisfaction and retention of clients, • Work strategically with clients in the planning, development, implementation and management of wellbeing initiatives based on analytic insights, • Identify opportunities to embed wellbeing into the environment and culture in new ways and recommend engagement tactics to increase program participation, • Lead different geographic based audiences or wellbeing committees remotely to achieve client’s wellbeing initiatives, • Bachelor’s degree in business, healthcare administration or a related field, • Proven experience as an Account manager or in a similar role, • Strong communication and interpersonal skills with the ability to develop and maintain positive relationships with clients and internal stakeholders, • Ability to understand and articulate complex concepts and solutions to maximize the client and patient experience, • Strong analytical and problem-solving skills, • Excellent time management and organizational skills to manage multiple priorities, • Consultative disposition and constructive curiosity into all facets of a client’s business, • Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users, • Preferred experience with developing and implementing workplace wellbeing strategies and designing engagement solutions based on data analytics, • Strong computer and software application skills including PowerPoint and Excel, • Competitive salary, • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our preventive exam and services EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR PO9dzdh1Us

Job DescriptionSamba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. We are looking for a Senior Enterprise Customer Success Manager to own and deepen client relationships within Samba TV’s Enterprise team, serving as the primary point of contact for a group of our most strategic accounts. The ideal candidate brings proven experience managing Enterprise DaaS, SaaS, or similar background, with a bias toward action and a track record of driving measurable value for customers. In this role, you will be responsible for account retention, revenue growth, and delivering a level of service that expands and strengthens long-term client partnerships. You will work cross-functionally with Sales, Solutions Engineering, Product, and Data Science teams to advocate for client needs and influence internal initiatives that improve the customer experience. Strong communication skills are essential — particularly the ability to translate complex data and measurement concepts for both technical and non-technical stakeholders across advertising technology platforms. This is a high-impact opportunity for a strategic, operationally excellent client lead who can balance individual account goals while supporting the broader vision for a best-in-class Enterprise Customer Success practice.Responsibilities • Executive relationship management – serve as the Samba Client lead and strategic advisor for middle management to VP stakeholders across your book of business of 7+ accounts., • Cross-functional orchestration – lead complex, multi-quarter engagements involving Product, Engineering, Data, Legal, and Sales teams., • Strategic account planning – execute multi-year success plans aligned with client business transformation initiatives for your book of business., • Cross-departmental alignment – partner with Sales, Product, and Marketing leadership to ensure seamless customer experience and revenue optimization., • Data-driven insights – support reporting frameworks and business intelligence capabilities to drive strategic decision-making., • Drive expansion strategy – identify and execute systematic approaches to account growth, including whitespace analysis and expansion planning., • Renewal excellence – lead complex, high-stakes renewal negotiations and ensure predictable revenue retention., • Commercial partnership – collaborate closely with Sales leadership on enterprise deals, transitions, and strategic account development., • Executive Engagement: Conduct bi-annual strategic business reviews with 100% of Tier 1 accounts, including C-level participation., • Renewal Excellence: Maintain >98% gross dollar retention across Your portfolio.Requirements, • Minimum 5+ years in Customer Success roles with minimum 2+ years serving as the direct client lead, preferably in enterprise B2B, SaaS, Ad-Tech environments., • Enterprise account management expertise – personal experience managing $1M+ ARR accounts and leading complex, multi-stakeholder engagements., • Executive presence and gravitas – comfortable presenting to and influencing C-level executives and boards on strategic initiatives and business outcomes., • Data analytics and business intelligence expertise – specific emphasis on Data Analytics, Cloud, Collaboration, or Identity solutions with ability to drive technical and business value conversations., • Commercial sophistication – experience with complex contract negotiations, multi-million dollar renewals, and strategic partnership development., • Cross-functional leadership – proven ability to influence and coordinate across Product, Engineering, Sales, and Marketing teams without direct authority., • Deep domain knowledge in DaaS, SaaS, and IaaS business models (TV and Streaming), including data collaboration, identity resolution, and cloud ecosystems., • Scaling expertise – experience managing concurrent portfolios of 7+ enterprise accounts totaling $2M+ in ARR., • Process and systems thinking – demonstrated ability to design and implement scalable customer success operations and methodologies., • Bachelor's degree required; MBA considered a plus., • Customer Success or Account Management certifications (Gainsight, Totango, or equivalent) preferred., • Prior Senior CSM or above experience in Customer Success, Account Management, or related customer-facing functions., • Industry expertise in adtech/martech, television/media, or data analytics ecosystems., • Technical background with ability to engage in deep technical conversations with engineering and data science teams., • Consulting or professional services experience in enterprise technology implementations.Samba TV expects to offer a base salary between $140,000 - $150,000 per year for roles to be performed in New York or California; actual base salary offered will depend on various factors, including but not limited to, location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Top skills: SQL, Tableau, Python Schedule: Fully onsite Summary The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. Job Responsibilities Review and approve contracts, cost proposals and contract supplements. Approve project and work breakdown structures. Review and approve the documentation of business processes. Approve project budgets and expenditures, monitor transaction controls and costs against budgets. Predict potential budget overruns and offer solutions. Consult with corporate offices, project managers, auditors, client and sub-consultant representatives regarding future proposals. Prepare sub-agreements and review and input sub-consultant invoices to ensure contact compliance. Skills Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Strong ability to work independently and manage one's time. Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Strong ability to apply accounting and mathematical principles to work as needed. Strong ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus. Education/Experience Bachelor's degree in business management, economics, finance, accounting or relevant field required. Key Responsibilites/Requirements 8-10 years experience required. Job Duties • Responsible for mining, developing and distributing data insights that will drive learnings and growth for the e-Commerce Operations Team., • Work closely with the Business Intelligence team to ensure data integrity, responsible for analyzing dashboards across Fulfillment, Returns, Operations, and NPS., • Develop customized Tableau dashboards as needed by Fulfillment Operations., • Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and historical benchmarking., • Analyze and develop insights for channel specific operations data using multiple data sources including Vertica, Tableau, Kibana, ecommerce business platform and other tools., • Responsible for various testing disciplines, including multivariate, A/B and user testing to validate hypotheses with data driven answers., • Utilize advanced knowledge of developing data driven insights to identify business growth opportunities., • Provide data-driven thought leadership to help the business identify areas to improve in terms of forward and reverse operations. Leverage predictive modeling techniques in the process., • Continually evolve analytics processes and tools; incorporate new sources of data to improve understanding Samsung digital business and operations., • Prepare reports and support stakeholders with deriving insights for WBRs (weekly business reviews)., • Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision Qualifications • Bachelors degree in Engineering, Computer Science, Business, a related field, • 3+ years of hands-on experience in Data Analytics, specifically in Operations, • 3+ years of experience in data manipulation using SQL, • 3+ experience with design, execution, and measurement of A/B and multivariate tests, • Experience in an eCommerce and/or Digital Commerce environment, • Fluent in building reports and visualizations using Tableau (or similar BI tools), • Strong problem solving ability, • Excellent communication and data presentation skills Preferred Qualifications • MBA or Masters or in Analytics, Statistics, or other quantitative field, • 5+ years of experience with statistical analysis and predictive modeling using tools such as R, STATA, SAS, Python, etc. Traits/Behaviors/Abilities For Success • Succinct/proactive/confident communication data-driven insights (translating data into business speak) to all levels of the business stakeholders from operational to executive, • Experience working with cross functional teams to develop products and services. Ability to build interdepartmental relationships, • Desire to make a difference, engage customers, shape a strategy and build the right solution, • Exceptional critical reasoning, creative thinking and problem solving skills., • Familiarity with the identification and resolution of issues working with disparate sources of data and data quality issues, • Ability to dig into the fine details of projects but also articulate strategy and vision, • Familiarity with current data analytics technology and tools, and more importantly, you understand the point of it all - to produce solid insights to drive business decisions, • High level of intellectual curiosity, boldness, and honesty, and comfort level with ambiguity, • Ability to understand what we are building and why, i.e. you dont take requests and issues at face value and know how to truly get to the core of the problem and act as a problem solver vs. a data provider, • Self-starter mentality with the ability to deliver results under minimal supervision, • You keep up to speed on the latest happenings in the big data landscape and cant wait to pour through rich data sets to help make our products better, our users more informed, and our internal team more productive, • You constantly think about experimentation and want to help drive a cultural of continuous testing, • Focused on results and their implications (rather than methods/tools/process), • Comfort in reprioritizing items as situations evolve to maximize teams impact, • Ability to work with and influence partners from different cultures and working styles, • Most importantly, you enjoy being an integral part of a fast-paced, collaborative team; possess an innate entrepreneurial spirit to explore the uncharted

Digital Strategist, Paid Social Media Digital Media | New Media & Internet | Marketing & Advertising Hybrid | New York, NY | United States (U.S.) $65,000-$90,000 Base + Benefits A leading, innovative digital media company seeks an experienced Digital Strategist, Paid Social Media to successfully manage paid social campaigns, analyze campaign performance, and report campaign insights to meet business growth in the Eastern United States. THE ROLE: As Digital Strategist, Paid Social Media, you will work cross-functionally and lead the analysis of large amounts of social media data to generate key insights that enable senior leadership, thus driving digital optimization & business growth. You will be responsible for: • Collecting, cleaning, and analyzing social media & marketing data using Google Analytics, • Designing & executing A/B tests and analyzing/interpreting results; performing website tracking, • Extracting key insights from analyses & tests, and delivering data-driven recommendations YOUR SKILLS: • Progressive commercial digital/marketing/web analytics experience in media, eCommerce, etc., • Proficient in Paid Social platforms (i.e., Facebook, Instagram, LinkedIn, YouTube, Snap, etc.), • Proficient in gathering, cleansing & analyzing website data in Google Analytics (i.e., GA360, GA4), • Familiar with/ digital data platforms & tools (i.e., Adobe Analytics, Google Tag Manager, Salesforce), • Well-versed in core advanced analytics data mining & scripting tools such as Python, R, and SQL, • Proficient in building customized dashboards using BI tools (i.e., Looker, Power BI, Qlik, Tableau), • Proven commercial experience designing, executing, and analyzing statistical tests (i.e., A/B), • Strong knowledge of media channels & concepts (i.e., Display, Paid Search, SEM, SEO, Social), • Proven commercial experience extracting insights from web data (i.e., clickstream, website traffic), • Well-versed in advanced analytics techniques (i.e., LTV, trend analysis, user journey analysis), • Comfortable working cross-functionally with/ technical & non-technical teams; presenting to leaders, • Strong verbal/written communication, negotiation, and presentation skills across the business, • Bachelor's degree in Business, Computer Science, Economics, Engineering, Mathematics, Physics, Psychology, or related field; M.B.A. or M.S. preferred BENEFITS: As a Digital Strategist, Paid Social Media, you can make up to a $90,000 base salary (depending on your experience). HOW TO APPLY: Please register your interest by submitting your resume to Oisin Ennis via the apply link on this page.

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at ___ Position Summary KINESSO is seeking an energetic, proactive, and analytically minded person to join our search engine optimization (SEO) team. The SEO manager is responsible for helping KINESSO clients improve organic visibility wherever search results are presented (e.g., Google, Bing, YouTube, App Store). This role develops, implements, and manages SEO campaigns for our Fortune 1000 client roster. The job includes a great deal of client contact and cross-team collaboration between teams such as marketing, web development, web design, content production, mobile, social media, and public relations. Responsibilities • Manage senior analysts and help analysts grow into the next level of their career., • Translate clients’ business goals and marketing objectives into successful search engine optimization strategies., • Plan site structure and website content strategy, • Develop ongoing client dashboards and reports that yield qualitative and quantitative trends., • Collaborate with paid search to feed SEO findings into broader online and offline media strategy., • Ability to be the main point of content for your brands in regard to SEO strategy., • Develop POVs on the various SEO/Search tools, news, and trends relevant to the client portfolio and share these within the larger KINESSO SEO team., • Work with creative and development teams to ensure proper implementation of SEO recommendations. Required Skills & Experience • Substantial experience in SEO or digital marketing, • Understanding of the strengths of SEO platforms (e.g. BrightEdge, Conductor, Searchmetrics, Moz, Screaming Frog) and when to consult web analytics tools (e.g. Google Analytics, Adobe Analytics, Webtrends) instead., • Ability to effectively communicate with clients, particularly in the area of explaining technical concepts to those in non-technical roles., • Solid grasp of how search engines work as well as core SEO and SEM tenets., • Strong grasp of Microsoft Outlook, Excel, PowerPoint, and Word., • KINESSO does not require candidates to have a college degree Desired Skills & Experience • Specific technical web experience, such as expertise in HTML, JavaScript, and CSS, is preferred., • Basic knowledge of website design and development., • Ability to manage and prioritize multiple projects and tasks simultaneously., • Experience training/managing team member a plus., • Ability to manage projects independently. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

Job DescriptionSalary: 80000 Position: Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH and Audio. At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. We look for individuals who align with our core values: • Excellence | Excellence in all that we do., • Ownership | Own the action, shape the outcome., • Collaboration | United effort, shared success., • Innovation | Innovation to drive progress., • Communication | Transparency, trust, limitless possibilities. For more information visit: The Role: The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. The role requires the ability to translate business objectives into actionable strategies that maximize performance, strengthen relationships, and contribute to the organizations commercial success. What we are looking for: Were seeking a professional with a strong track record of managing client relationships and delivering measurable business impact. The ideal candidate combines strategic acumen with hands-on execution skills, leveraging data and insights to drive decision-making. You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. A background in digital media, ad tech, or at an agency is highly valued, along with a passion for helping clients achieve their goals through innovative, data-driven solutions. Key Responsibilities: • Client Relationship & Strategic Account Management, • Serve as the primary point of contact for key clients, ensuring timely and professional communication., • Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities., • Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions., • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships., • Media Strategy & Campaign Execution, • Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals., • Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations., • Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence., • Analyze performance metrics and provide actionable insights to optimize campaign outcomes., • Revenue Growth & Upselling, • Identify new revenue opportunities, including upselling additional services and expanding product adoption., • Partner with Sales Directors to develop customized proposals and presentations that demonstrate value., • Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning., • Cross-Functional Collaboration, • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery., • Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement., • Ensure internal teams are aligned with client expectations, priorities, and strategic goals., • Industry Knowledge & Thought Leadership, • Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing. Experience and Skills Requirements • 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment., • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies., • Experience managing a portfolio of enterprise clients or a book of business, • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders., • Proven success in upselling and revenue growth, with experience presenting to senior-level executives., • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously., • Excellent communication and presentation skills, with a client-first mindset., • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)., • Experience leading and mentoring junior team members., • A proactive, solution-oriented attitude with a passion for digital innovation. What We Offer: • A competitive compensation package with a strong commission structure., • Flexible working options, including a hybrid model from our New York office., • Comprehensive benefits, including 401(k) contributions and health insurance., • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media, • 24 vacation days, • 2 days volunteering leave, • Team lunches from Uber eats covered up to $25 per office day! Salary Expectations: 80,000 base + commission Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

We have been retained to identify an experienced Senior Housing investment professional for a Vice President-level asset management role at a highly regarded institutional real estate investment manager. This is a hands-on, high-impact position sitting within a growing Senior Housing & Active Adult platform offering genuine scope to shape strategy, drive performance, and contribute to a best-in-class team. The firm ($75B AUM) manages a diversified portfolio of senior housing and active adult investments across the institutional real estate landscape. This hire will play a central role in the day-to-day execution of asset management strategies, operator engagement, and business plan delivery with direct exposure to the full investment lifecycle. If you are a Senior Housing specialist with institutional pedigree, a sharp financial mind, and the operational instincts to drive NOI performance through active operator partnerships, we want to hear from you. Responsibilities Asset Management & Business Plan Execution • Execute approved asset-level business plans across Senior Housing & Active Adult investments in coordination with senior leadership, • Monitor financial and operational performance across assigned assets, including monthly performance analysis, forecasting, and KPI tracking, • Conduct regular operator calls and periodic property visits to review performance, staffing, leasing trends, expense controls, and capital initiatives, • Partner with third-party operators to drive occupancy, rate growth, margin improvement, and NOI performance, • Track and oversee capital expenditure programs and value-enhancement initiatives, • Collaborate with the Investments team during underwriting and due diligence including review of operating assumptions, market data, and operator capabilities, • Support annual budgeting and reforecasting processes with operators and internal stakeholders, • Manage refinancing, recapitalization, and disposition processes, including coordination of diligence materials and lender/buyer requests, • Prepare investment committee memoranda, quarterly asset reports, and investor-facing materials, • Present performance updates to senior management with clarity and conviction, • Train, mentor, and support the development of Analysts and Associates, • Review work product and contribute to a collaborative, high-performance team culture Requirements: • 5–8 years of experience in Senior Housing asset management this is a non-negotiable requirement, • Background within an institutional real estate investment manager, REIT, private equity platform, or comparable environment, • Strong understanding of property-level financial statements, budgeting, and forecasting, • Demonstrated ability to manage multiple assets and priorities in a fast-paced, deadline-driven environment, • Direct experience working with third-party operators or joint venture partners, • Strong analytical capabilities able to synthesize complex financial and operational data into clear, actionable insights, • Effective communicator with experience preparing investment memoranda and presenting to senior stakeholders, • Collaborative team player with strong cross-functional engagement skills, • High degree of integrity, accountability, and sound judgement, • Self-starter with a proactive, solutions-oriented mindset and strong attention to detail

About Us: Our passion at EXL is enabling organizations to achieve a measurable, competitive advantage through Data Management. We partner with our clients to design and implement scalable, accessible, and innovative solutions. Our goal is to make sense of data to drive client’s business forward through data strategy, data governance and building cloud data platforms. EXL is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 60,000+ strong, with more than 50 offices spanning six continents. Management Consultant: Data, Analytics & AI Consulting (Insurance) Overview: We are seeking a Senior Management Consultant to serve as a strategic client leader for a major Fortune 500 insurance client. This individual will bring deep experience in executive‑level partnership, digital transformation consulting, and Gen AI advisory. This role is a strategic partnership and client success leadership role, focused on executive engagement, value realization, visibility across large programs, and long‑term account and revenue growth. This person will act as a focal point for orchestration and visibility, responsible for: • Communicating progress, outcomes, and value delivered by multiple EXL teams to client executives who do not have direct day‑to‑day visibility into all initiatives, • Synthesizing delivery inputs into concise, executive‑ready narratives focused on outcomes, impact, and strategic alignment, • Championing EXL’s differentiated value, including both tangible results and intangible contributions such as thought leadership, innovation, and partnership maturity Responsibilities: Advisory: • Conduct stakeholder interviews and perform high level data and business process analysis., • Research Gen AI tools and market trends., • Create roadmaps for strategic solutions., • Present proposals in conjunction with the sales team to senior client leadership. Executive Partnership & Stakeholder Management • Build and maintain trusted relationships with senior client executives across technology, data, and business leadership., • Act as the primary conduit between client leadership and EXL delivery leadership. Program & Portfolio Oversight • Maintain a high‑level view of multiple concurrent engagements across business units and delivery teams., • Partner with Delivery Leaders to understand execution health, risks, milestones, and outcomes without directly managing day‑to‑day delivery., • Provide leadership oversight and escalation management when required. Value Storytelling & Client Success • Clearly articulate the outcomes, progress, and impact of EXL initiatives to executive audiences., • Translate complex delivery activity into compelling, business‑focused narratives that reinforce EXL’s value as a strategic partner., • Champion data‑driven outcomes, innovation, and GenAI‑enabled capabilities delivered through platforms such as Palantir. Business Development & Account Growth • Contribute to proposal development and solution shaping for large, complex engagements, with demonstrated experience contributing to multi-million-dollar engagements, • Partner with internal leadership to drive sustained account and revenue growth. Qualifications: • 7+ years operating as a Senior Program Manager or Management Consultant in the IT Services space., • Extensive Insurance or Healthcare domain experience., • Proven experience building and sustaining executive‑level relationships within Fortune 500 organizations., • Demonstrated contribution to proposals and recommendations, • Experience advising on digital transformation, data, analytics, AI, or IT modernization initiatives., • Prior experience supporting or advising clients in the Property & Casualty (P&C) insurance industry or healthcare is required Skills & Attributes • Exceptional executive presence, presentation, and communication skills., • Ability to synthesize complex delivery information into clear, outcome‑focused messaging., • High energy, client‑centric mindset with a passion for driving excellent outcomes., • Strong storytelling skills that create excitement and confidence in recommended solutions.