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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    2 days ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    3 days ago
    $22–$29 hourly
    Full-time
    Manhattan, New York

    Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

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  • Canvass Manager
    Canvass Manager
    5 days ago
    $70000–$80000 yearly
    Full-time
    Gowanus, Brooklyn

    Position: Canvassing Marketing Manager Location: Brooklyn, NY Reports to: Director of Marketing Status: Full-time (some evenings/weekends will be required) About the Position: Brooklyn SolarWorks is seeking a passionate Canvassing Manager to build and lead our door-to-door field marketing program. As the Canvassing Manager, you will lead a door-to-door canvassing program that generates high-quality solar leads by educating homeowners about going solar with Brooklyn SolarWorks. You will recruit, train, and manage a team of canvassers to execute the strategy and represent Brooklyn SolarWorks in neighborhoods across NYC. You’ll own the program end-to-end, including defining the territory strategy, developing tools and marketing materials, selecting software and leading a high-performing field team. This role is ideal for someone who thrives in the field, loves building teams, and believes that face-to-face education is still one of the most powerful ways to earn trust. Responsibilities: • Strategize and and execute an effective field canvassing strategy that generates high qualified solar leads., • Recruit, manage, and coach a team of canvassers in the field., • Create and maintain all canvassing and field marketing materials including training sessions, scripts, printed collateral, and gear., • Manage the field marketing canvassing budget., • Research, recommend, and implement canvassing and lead-tracking software., • Establish clear processes for lead capture, analysis, data accuracy, and follow-ups., • Act as a steward of the brand in the neighborhoods we serve., • Required Qualifications, • 3+ years of canvassing or door-to-door sales experience., • 3+ years of canvassing team management experience., • Clear, confident communicator with an educational sales approach., • Experience with lead tracking software, CRM programs, and Google Suite., • Strong interpersonal and customer service skills., • Able to work outdoors and walk, climb stairs, and stand for long periods of time., • Valid NY Drivers License with a clean record and willingness to drive. Preferred qualifications: • Understanding of consumer psychology, • Bi-lingual (English and Spanish), • Solar or renewable energy experience Benefits/Compensation: • This is a commission-based role with a base pay range of $70,000-$80,000 per year based on experience. The On Target Earnings (OTE) with commission is $80,000- $100,000+ annually., • Benefits: medical (including free option), dental, vision, and life insurance., • 401k Retirement Plan (Traditional and Roth) with 4% tiered match, • Quarterly profit-sharing bonus., • Other benefits include: pre-tax transportation deferral, HSA, FSA, and free EAP., • Paid time off and 11 company holidays. About Brooklyn SolarWorks Founded in 2015, Brooklyn SolarWorks is a solar design and installation firm focused on delivering solar built for NYC homeowners. By designing systems specifically for urban rooftops and navigating the city’s complex permitting and infrastructure, we make solar possible where others can’t. With over 3,000 installations across the five boroughs, our team is helping build a cleaner, more resilient city powered by solar energy. At Brooklyn SolarWorks you’ll find a diverse community of local New Yorkers who work hard and have fun. Our people are resourceful problem solvers full of creative ideas, committed to the team’s success, adaptable to change, and deeply passionate about helping our customers go solar. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The above job description is not all encompassing. Position functions and qualification requirements may vary depending on business necessity.

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  • Data Entry Associate
    Data Entry Associate
    8 days ago
    $40–$80 hourly
    Part-time
    New York

    Seeking a highly detail-oriented and dependable professional to join our remote team as a Data Entry Associate. This crucial role involves accurately entering, updating, and maintaining information within our databases and systems, ensuring strict confidentiality, efficiency, and precision. Key Responsibilities: • Enter and update data from various sources into company systems with a high degree of accuracy., • Verify data for completeness and proactively correct any errors or inconsistencies., • Maintain strict confidentiality regarding sensitive company and employee information., • Prepare, organize, and prioritize source documents for efficient data entry., • Communicate effectively with team members to clarify information and resolve discrepancies., • Perform essential administrative support tasks, including scanning, filing, and responding to data-related requests., • Ensure all electronic records are current, well-organized, and easily retrievable. Qualifications: • High school diploma or equivalent is required., • Previous experience in data entry or administration is a plus, but not mandatory., • Proficient typing skills and strong computer literacy, including familiarity with spreadsheet and word processing software (e.g., MS Excel, Word)., • Demonstrated strong attention to detail and excellent organizational skills., • Ability to manage confidential information responsibly and with integrity., • Good communication skills and a collaborative approach to teamwork.

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  • Development Manager
    Development Manager
    13 days ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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  • Global Kids, Job Developer (Part-time)
    Global Kids, Job Developer (Part-time)
    1 month ago
    $25–$27 hourly
    Part-time
    Astoria, Queens

    Global Kids, Job Developer (Part-time) Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. As a Job Developer within our organization, you will play a pivotal role in connecting high school youth with meaningful employment opportunities, fostering their professional growth, and supporting them in realizing their potential. This is a part-time position located at one of our Queens sites. Responsibilities: • Identifying Employment Opportunities for Youth: Research, identify, and cultivate partnerships with local businesses, organizations, and industries to create diverse job opportunities suitable for Global Kids participants., • Networking and Outreach: Establish and maintain relationships with employers, community leaders, and stakeholders in key industries to promote the hiring of Global Kids participants. Attend networking events, job fairs, and industry conferences to expand employment opportunities., • Participant Support: Provide case management and 1-1 support for students, including SEL and Multi-Tiered Systems of Support, to ensure that all students receive appropriate services across tiers, and to match students with suitable employment opportunities. Support can also include resume building, interview preparation, and career coaching., • Employer Engagement: Act as a liaison between Global Kids participants and employers to facilitate the recruitment and hiring process. Advocate for the inclusion of diverse talent and promote the benefits of hiring youth from underserved communities., • Program Compliance: Maintain DYCD contractual obligations, including a focus on compliance around participants and worksites, including, but not limited to, worksite monitoring and documents collection, review, and maintenance across sites and participants., • Monitoring and Evaluation: Track the progress of Global Kids participants in their employment journey. Collect feedback from both employers and participants to evaluate the effectiveness of job placements and identify areas for improvement., • Program Development and Facilitation: Collaborate with program managers and stakeholders to develop initiatives that enhance the employability skills of Global Kids participants, such as weekly workshops, mentorship programs, and skill-building activities., • Data Management: Maintain accurate records of job placements, participant profiles, and employer partnerships using relevant databases and software. Generate reports on program outcomes and impacts for internal and external stakeholders., • Program Facilitation: Facilitate youth engagement, college and career readiness, and global citizenship programs aligning with Global Kids’ mission., • Administration: Perform general administrative duties, such as maintaining records, managing database systems, monitoring payroll for youth participants, and performing participant payroll., • Operational Flexibility: Contributes to a team-first environment by assisting with tasks outside of primary responsibilities when necessary to ensure smooth operations and collective success., • Other tasks assigned: Based on the needs of the program, site, and participants, the job developer may be asked to complete other assignments in alignment with the organization's mission and values. Qualifications: • Proven experience in workforce development, job placement, or career counseling, preferably with youth from diverse backgrounds., • Strong networking and relationship-building skills, with the ability to engage employers and community partners effectively., • Excellent communication skills, both written and verbal, with the ability to tailor messages to different audiences., • Strong communication, writing, organizational, and technology skills., • Understanding of labor market trends, employment laws, and industry requirements., • Ability to work independently, manage multiple priorities, and adapt to changing environments., • Computer literate, including experience with all Microsoft Office software packages; local area networks, and efficient use of the Internet, • Commitment to the mission and values of Global Kids, with a passion for empowering youth and promoting social justice., • Fluency in other languages is a plus (particularly Spanish) Salary/Benefits: This part-time, salaried position has a salary of $25-27 per hour. GK also offers vacation time off, personal days, sick time, and possibilities for travel. GK staff can also access retail discounts through our Professional Employer Organization (PEO). To Apply: Please apply directly on our website under our careers page. Schedule: 11 AM to 4 PM Monday to Friday and some Saturdays. Please note that is schedule may change based on the program needs. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity. We do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity.

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  • Handyman / Home Services Technician (Flexible Schedule)
    Handyman / Home Services Technician (Flexible Schedule)
    1 month ago
    $25–$45 hourly
    Full-time
    Manhattan, New York

    JOB TITLE: Handyman / Home Services Technician (Flexible Schedule) COMPANY: Help and Handy LLC LOCATION: [Your City/Area] - Multiple locations available JOB TYPE: Contract / Freelance / 1099 PAY: $25 - $45 per hour SCHEDULE: Flexible - Set your own hours JOB DESCRIPTION: Help and Handy is a fast-growing on-demand home services platform seeking skilled technicians to join our network. We connect homeowners with professional technicians for furniture assembly, TV mounting, and general handyman services. As a Help and Handy Technician, you'll enjoy the freedom of being your own boss while we handle customer acquisition, scheduling, and payment processing. RESPONSIBILITIES: • Perform TV and wall mounting installations, • Assemble furniture (IKEA, Wayfair, Amazon, etc.), • Install blinds, shades, and curtain rods, • Set up smart home devices, • Complete general handyman tasks as needed, • Maintain professional communication with customers, • Arrive on time and complete jobs efficiently REQUIREMENTS: • 1+ years of handyman or related experience, • Own basic hand and power tools, • Valid driver's license and reliable transportation, • Smartphone with data plan, • Ability to lift 50+ lbs, • Pass background check and drug screening, • Strong customer service skills, • Professional appearance and demeanor BENEFITS: • Competitive pay: $25-$45/hour based on job type, • Flexible schedule - work when YOU want, • Weekly direct deposit payments, • No cold calling - all jobs are pre-booked, • Training and support provided, • Opportunity for growth and increased earnings, • Be your own boss Help and Handy is an equal opportunity employer. Help and Handy LLC 152 E 118th Street, Ste S1 New York, NY 10035

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  • Internist
    Internist
    1 month ago
    Full-time
    Manhattan, New York

    The ideal Quant candidate will be highly proficient at researching data, pattern recognition and machine learning, statistics, econometrics or math. We will also accept recent PhD, Msc, BA/BS from top university without any experience... You will be a researcher or mathematician motivated by what’s new to ensure you're always ahead of the curve. You will understand the need and importance of strong research and strong modelling. On a day to day you will: Working on your own strategy research Back Testing models Working with the development team to execute models. Execution Latency strategy Research Machine learning research Statistics/Econometrics research Market microstructure research Below qualifications are preferred, but not necessarily a must: PhD in Maths Stats or Comp Sci from a top school MIT, Cornell, Stanford, Oxbridge, Imperial, UCL or global top 50 engineering school Good understanding of Stats and time series Understanding of relational and non-relational databases with or without using an ORM Matlab or R ideally C++ or Python Interest in quantitative problems We are also looking for Quant Development Interns: Will have a computer science degree from a top tier university with a genuine passion for programming and tackling problems, the ability to help build bespoke trading systems and tools for, with some knowledge of C++ highly desired but not essential. Requirements: Python Knowledge of time series analysis / stochastic calculus / machine learning / data mining / code optimisation would be a plus C++ The internships entails quite a range of potential responsibilities depending on your abilities and the needs of the business. You may be required to: Implement trading strategies; Build tools and engines that improve our ability to analyse data; Work on complex computational and data-related problems and implement efficient an innovative solutions; Proactively develop tools to analyse data, models, and trading, and develop platform enhancements to improve the quality of our execution; Develop visualisations, and other analytics for live and experimental trading; Improve system component performance by orders of magnitudes by improving the underlying algorithms/ method of processing / identifying systems bottlenecks; Improve the accuracy of our trading simulator, analyse differences to actual trading, and then work to improve the correlation; Design extremely high-performance, highly-reliable and finely-tuned numeric computational programs and implement such models/algorithms in python and C++ language with production quality code; Monitor our trading system and fix production problems; To do this effectively, you will need to be curious, intellectually honest, practical, purposeful, committed to high quality computer code and to apply clear judgement and critical thinking, as well as collaborate closely with others in the firm. You will be joining a small team where your impact will be immediate and tangible and will be working with experienced finance professionals who will teach you the business. We are open to hearing your ideas and encourage you to make suggestions on any area that can be improved. We aim to reward people on their contribution to firm performance including helping others and the internship will be converted into full time depending on the performance... Employment Type Full-time

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  • Data Engineer
    Data Engineer
    2 months ago
    $170000–$240000 yearly
    Full-time
    Manhattan, New York

    Hybrid/Manhattan, NY Pay Range: $170,000 - $240,000 The Senior Data Engineer plays a key role in the design, development, and expansion of databases, data orchestrations, and business intelligence for Apple Bank. This position assists with the build, maintenance, and optimization of data pipelines into our Enterprise Data Warehouse (EDW) and creates extracts for vendors and partners. The Senior Engineer also develops stage tables, operational data store (ODS) databases and tables, data marts, and all ETL processes. The work product provided by the Engineer is required to be fit-for-purpose for each data source, repeatable, and automatable, which involves stored procedures, functions, data analyses, cleansing, validations, and reporting. The role collaborates closely with IT infrastructure colleagues, database administrators, business stakeholders, data operations teammates, project managers, vendors, and analysts embedded in our businesses. The successful candidate must be able to ask incisive business questions, tackle complexity, and own delivery. Future opportunities may include sourcing third party and public data, additional source-system integrations, and hybrid cloud proof-of-concepts. ESSENTIAL DUTIES & RESPONSIBILITIES • Establish solution architecture, SQL Server databases, and schemas., • Design and build corresponding SSIS ETLs, solving business needs and seizing opportunities., • Perform data profiling to identify and understand projects thoroughly., • Map data from source to repository., • Build and automate data extracts for vendors and partners to specifications., • Understand and coordinate the granting of permissions to service and proxy accounts to ensure inbound files, all data movement, and output to various destination folders is frictionless., • Serve as an escalation point for BI analysts with obstacles on complex ad hocs and projects., • Heavily contribute to broader enterprise data management decisions and initiatives., • Perform peer code reviews, and other duties as requested. SKILLS, EDUCATION, & EXPERIENCE • Bachelor’s degree required., • 10+ years of progressive experience., • Proficiency in MS SQL Server, SSIS, Visual Studio, SSMS, and database administration., • At least 6 years of experience as an ETL developer, specifically into MS SQL Server., • 8+ years overall experience in ETL design, implementation, and maintenance, including for full and incremental loads, and slowly changing dimensions., • Some experience with cloud database platforms., • Experience developing with C# and (desirable) Python., • Experience combining and de-duping data sources., • Domain knowledge and experience in banking services., • Experience with FIS Global platforms and their Business Intelligence Center (BIC) a plus. Visa sponsorship is not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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