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  • NextWave Safety Solutions, Inc.
    Academy Administrator
    Academy Administrator
    24 hours ago
    $35000–$45000 yearly
    Full-time
    Manhattan, New York

    Summary Description: NextWave Academy is seeking an Academy Administrator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in office administration and who excels at customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City. Responsibilities: The Academy Administrator will: • Assist with processing and maintaining Academy course records and student records, • Answer, route, and assist with incoming phone calls, • Attend to shared office inboxes and respond to emails, • Welcome and help clients who come to the office, • Perform office tasks, including data entry, printing materials, and mailing documents, • Be generally knowledgeable about office processes and policies Ideal Candidate Qualities: • English-Spanish language, • Microsoft Office Suite / Google Work Suite, • Strong written and verbal communication skills, • Attention to detail, • Excellent organizational skills, • Ability to schedule, facilitate, and problem solve, • Strong customer service, • Courteous and confident A Plus: • Experience in the fields of occupational health and safety, construction, or the skilled trades, • Experience working with NYC or other governmental departments, agencies, or services Job Type: Full-time, in office role

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  • GSP CAMPAIGNS
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 day ago
    $22–$26 hourly
    Full-time
    Manhattan, New York

    Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

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  • Lori Perez
    Spanish Interpreter
    Spanish Interpreter
    16 days ago
    $20–$30 hourly
    Full-time
    Greenpoint, Brooklyn

    The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.

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  • Center For Community Alternatives & CCA Wellness Center
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    25 days ago
    Full-time
    Downtown Brooklyn, Brooklyn

    At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

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  • Catholic Charities of the Archdiocese of New York
    Internship Coordinator
    Internship Coordinator
    1 month ago
    $30–$33 hourly
    Full-time
    Manhattan, New York

    Location: 250 West 18th Street Summary: This position is responsible for the implementation and monitoring of the service delivery of the internship piece under the Learning to Work contract. Delivery of contractual services such as facilitating seminars; preparation of lessons and materials, development of worksites and partnerships, and data keeping, to strengthen participants exposure to job readiness and career exploration. This position will serve as liaison between internship sites, the program and students. Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and maintain internship partners Conduct internship sites visits once a month. Maintain contact with worksites once a week via telephone or email Create and update internship site list and contact information. Monitor worksites to ensure interns are having positive, safe, and age-appropriate work experiences. Place 90 students in subsidized internships during the academic year Assist students to complete applications and any necessary paperwork for internship placement. Monitor students’ performance and completion of evaluation. Assist students with completion and submission of timesheets. Log interns’ work hours on digital workforce platform. Create and maintain all interns’ files. Interns at placement Create and maintain a working-alliance with all interns. Conduct site visits to monitor interns’ work performance and check-in with supervisors. Track students' academic progress using report cards and attendance reports. Monitor attendance patterns and provide outreach to students via phone calls/meetings; conferences with student’s advocate counselor and guidance counselor as needed. Responsible of inputting all internship related services in tracker: worksite information, job descriptions, intern number of hours work, and seminar attendance. Facilitate LTW Weekly Seminar Create curriculum/lesson for seminar on topics of Work Readiness, Financial Literacy, and Career Exploration. Track interns' attendance in seminar. Assist students with non-paid community service opportunities throughout the academic year; assist with any paperwork required; track students volunteering and hours completed. Provide job shadowing placements to students not participating in subsidized internships. Build partnerships with local companies to plan industry visits. Prepares community service letters upon completion. Assist in the process of outreach, recruitment and admission Assist in the admissions process (open houses, orientation, etc.) Graduate Students Aid graduating students with search for employment after graduation. Assist in resume & cover letters writing. Qualifications: Education and/or experience required: Bachelor's degree in related field required. Prior experience in the social service field. At least 2 years of experience working in the field of youth development. Proficient in Microsoft, Word and Excel. Pay: $30.00 Hourly Position Type and Expected Hours of Work: Days and hours are generally Monday to Friday 8am-4pm. This is a full-time position will require evening and occasional Saturday hours to monitor after school and summer programs and attend special events. Skills and Competencies required: Strong communication, organizational, and administrative skills. Ability to work well independently as well as part of a team. Ability to handle multiple tasks. Bilingual, English and Spanish/Arabic/French/Chinese preferred. Commitment to the mission of Catholic Charities Community Services. Demonstrate leadership ability.

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