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Job Description Why Stokes? Stokes Healthcare is a privately-owned business comprised of two divisions: Stokes Pharmacy (503A pharmacy) and Epicur Pharma (503B facility). The two divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles. Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities. In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers. Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions. Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders’ commitment to traditional craftsmanship, combined with today’s most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients’ lives depend on it. At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, paid time off (vacation and personal time), and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore. Job Title Call Center Agent - Direct to Office (DTO) FLSA Status Non-exempt Salary Starting at $16/hour based on experience plus twice a year bonuses Reports To Direct to Office Supervisor Job Summary This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. He/she must possess enthusiasm, diligence and resilience. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Answer incoming calls or make outgoing calls to doctors or veterinary offices, • Upsell/cross sell on inbound calls, • Manage and resolve office complaints with a sense of concern and urgency, • Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times, • Enter and update office information into the appropriate system, • Promote and support our online ordering system (iFill V2) and billing system (bill.com), • Process office orders accurately in appropriate system (GPS 2.0 or PK), • Respond to written e-mails or online website inquiries swiftly, courteously, and with professionalism, • Retrieve and respond to voicemails professionally, • Build rapport with offices through friendly, engaging conversation, • Research accounts, identify and contact key player (IE purchaser) to generate interest, • Inform offices of products we carry and promote new products based on training, • Recommend alternative products if we do not carry specific product office is requesting, • Emphasize product features, benefits, and provide pricing along with price breaks if applicable, • Work with marketing and outside sales team to properly convey company message and identify potential accounts, • Support and promote our iFill ordering system, • Support marketing efforts when necessary by updating leads & contacts in Zoho, • Maintain and expand company’s database of prospective accounts, • Maintain a position of trust and responsibility by keeping customer/doctor information confidential, • Document all call information according to standard operating procedures, • Demonstrate sound decision making according to established guidelines/procedures, • Continuously increase job knowledge and skills through self-motivation and in-house training Required Education and Experience • High school diploma or general education degree (GED), • Customer service call center experience preferred but not required, • Experience upselling/cross selling preferred, • Must possess strong verbal, written and oral communication skills, • Must have basic to moderate computer skills and have the ability to learn new software programs quickly, • NJ technician registration preferred, • Must exhibit punctuality and low absenteeism Eligibility Qualifications It may be necessary to work extended hours as needed. Competencies • Communication Skills, • Customer/Client Focus, • Organizational Skills, • Problem Solving/Analysis, • Technical Capacity Work Environment This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • May sit, stand, stoop, bend and walk intermittently during the day., • May sit or stand eight (8) to ten (10) hours per day., • Finger dexterity to operate office equipment required., • May need to lift up to twenty-five (25) pounds on occasion Position Type and Expected Hours of Work This is a full-time position. Because of the nature of the business, work schedules may vary at times. Travel No travel is expected for this position. Disclaimer The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job. AAP/EEO Statement Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.

Job DescriptionRegional Director Location: Pennsylvania Schedule: Full-Time; 9:00 am- 5:00 pm Salary: $110,000 - $130,000 per annum About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary MedElite is seeking a dynamic and experienced Region Director to oversee and manage the Provider experience and Facility/Client satisfaction. The Region Director will play a pivotal role in ensuring that MedElite is providing the necessary support to our field staff, who are supporting our client facilities through direct patient care. Responsibilities • Facilitate communication regarding policy and process updates, questions related to HTR and Care Management reports, • Work with MedElite internal teams on making adjustments when needed, based on feedback from our providers, regional representatives, and MedElite corporate office to ensure the alignment of MedElite's operational procedures with facilities' initiatives and existing procedures, • Act as the facility liaison and manage new service requests, • Act as the primary point of contact for Facility providers, including Medical Directors, Specialists, and PCPs, • Provide support for field providers regarding any matters outside of daily operations: documentation and coding questions, clarification of MedElite policies, billing questions, etc., • Conduct in-person facility site visits, on an as-needed basis, including quarterly meetings with the assigned Medical Directors, • Address provider performance and productivity based on audit results, timeliness, and quality of documentation, compliance issues, etc., • Handle escalations from the account manager related to MedElite/Infinite facilities and providers, • Confirm facility contacts and explain the role of each, e.g., Specialty Scheduling contact, HTR Reports, AI daily reports, etc., • Partner with Sales staff to support growth efforts through presentations to prospective accounts and facility assessmentsRequirements, • Active RN or NP License, • Bachelor's degree in Business, Sales, or a clinically related degree such as nursing, • Minimum 4 years of experience in supporting staff and providers in a Clinical Setting, sales experience, and/or experience as an RN/NP in a long-term care setting, • Strong leadership skills with proven experience in handling employee escalations, customer service, and problem-solving, • Strategic thinker with a passion for providing support to clinical staff and impacting outcomes for patients in a long-term care setting, • Excellent interpersonal and communication skills with the ability to collaborate effectively across diverse teams, • Demonstrated knowledge of Current Procedural Terminology (CPT) Benefits, • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • 401K, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job Description Overview We are seeking a detail-oriented and organized Accounts Receivable /Accounts Payable Specialist to join our finance team. The ideal candidate will play a crucial role in managing incoming payments, billing and maintaining accurate financial records. As a small office this is an active position for someone who likes variety and changing tasks daily. While working independently and with the team you will need strong analytical skills, proficiency in accounting software, and excellent customer service abilities. Duties • Process and record incoming payments accurately and timely to job cost guidelines including the processing of remote deposits, ACH and Wires., • Reconcile AR/AP transactions and resolve discrepancies., • Maintain customer account information and ensure data integrity., • Process incoming work orders to customer invoices, • Prepare monthly reports on accounts receivable status., • Actively monitor AR collections and effectively communicate with customers and executive team on status, • Review incoming AP invoices for accuracy and prior to entry into billing system, • Maintain accurate Vendor and Customer information including receipt of related documents, • Maintain organized electronic files, • Provide exceptional customer service by addressing inquiries related to billing and payments., • Assist with month end close and meet required deadlines as assigned, • Proven experience in accounts receivable and accounts payable is preferred., • Strong understanding of financial concepts and technical accounting principles., • Proficiency in accounting software, particularly Quickbooks Enterprise, • Excellent math skills with attention to detail for accurate data entry and analysis., • Strong customer service skills to effectively communicate with clients regarding their accounts., • Ability to work independently as well as part of a team in a fast-paced environment. OZM Enterprises Inc, provides comprehensive facility support, consultation and management services to enhance the environments where people work. We are continuing to grow and looking for talented professionals to join our dynamic talented team. Our Core Values represent our true culture. We are Agile, One Team, Trustworthy and People Focused. If you have a passion to serve customers, thrive is a busy environment, and your values match ours consider joining our team! Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Life insurance, • Paid sick time, • Paid time off The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee may be required to, stand, sit; talk, hear, and, use hands and fingers to operate machinery, stoop, bend or kneel, • Specific vision abilities required by this job include close vision requirements due to computer work, • Light to Moderate lifting up to 15lbs may be required, • Ability to manage the fluctuating stress levels that come as a natural part of the running of business, • Low activity and movement throughout the day The work environment characteristics described here are representative of those an employee in this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Moderate noise (i.e. business office with computers, phone, and printers, light traffic), • Ability to work in a confined area, • Ability to sit at a computer terminal for extended periods of time