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  • NYC DOB Licensed Site Safety Manager/Coordinator
    NYC DOB Licensed Site Safety Manager/Coordinator
    hace 56 minutos
    $150000–$200000 anual
    Jornada completa
    Long Island City, Queens

    We are seeking a highly motivated and detail-oriented NYC Department of Buildings (DOB) Licensed Site Safety Manager/Coordinator to oversee construction site safety compliance and ensure adherence to all relevant regulations. This role is vital in maintaining a safe, compliant, and efficient construction environment by implementing safety protocols, managing risk, and coordinating safety training. The ideal candidate will possess strong leadership skills, extensive construction site experience, and a thorough understanding of NYC construction safety regulations. This paid position offers an exciting opportunity to lead safety initiatives on dynamic construction projects while ensuring the well-being of all personnel involved. SITE SAFETY MANAGER/COORDINATOR | NEW YORK CITY As a Premier Safety NYC Site Safety Manager, you will serve as an essential part of the project team. You will oversee day-to-day safety conditions, monitor ongoing construction operations, identify and address hazards, maintain required documentation, and help ensure that work is performed in accordance with applicable NYC Department of Buildings, OSHA, Site Safety Plan, and Building Code requirements. KEY RESPONSIBILITIES Perform routine and daily safety inspections throughout the job site Monitor active construction and demolition operations Identify hazardous conditions and communicate corrective actions Verify that required safety procedures and controls are being followed Maintain accurate site safety records, logs, reports, and documentation Conduct or participate in safety meetings, toolbox talks, and worker safety communications Monitor high-risk operations and changing site conditions Review safety conditions and recommend practical corrective measures Follow up on outstanding hazards until corrective actions are addressed Document and assist with the investigation of accidents, incidents, and near misses Work closely with superintendents, project managers, contractors, subcontractors, and trades Coordinate with NYC DOB representatives and other regulatory personnel when necessary Support implementation and compliance with approved Site Safety Plans Monitor operations involving scaffolding, hoisting, rigging, concrete, demolition, fall protection, and other high-risk activities Help maintain a safe and organized work environment for everyone on site Promote a proactive safety culture rather than simply reacting to violations or incidents QUALIFICATIONS WHAT YOU BRING TO PREMIER SAFETY NYC REQUIRED Current NYC DOB Site Safety Manager/Coordinator license in good standing Working knowledge of NYC construction safety requirements OSHA construction safety knowledge and applicable training Previous experience on active NYC construction and/or demolition sites Strong hazard-recognition and problem-solving abilities Ability to communicate safety requirements clearly and professionally Strong written and verbal communication skills Ability to maintain organized and accurate safety documentation Professional approach when working with contractors, subcontractors, workers, management, and regulatory personnel Ability to travel between NYC project locations as required Ability to work independently while remaining an effective member of the project safety team Responsibilities Monitor comprehensive site safety plans in accordance with NYC DOB regulations and OSHA standards. Conduct regular safety inspections and audits across construction sites to identify hazards and enforce corrective actions. Serve as the primary point of contact for all safety-related issues, ensuring timely communication with project teams, contractors, and regulatory agencies. Coordinate safety training sessions for site personnel, including OSHA compliance, NFPA standards, electrical safety procedures, and first aid/CPR certification. Maintain accurate records of safety inspections, incident reports, risk assessments, and compliance documentation. Lead accident investigations when incidents occur, analyze root causes, and recommend preventative measures to mitigate future risks. Ensure all construction activities comply with ANSI standards, NEC codes, occupational health guidelines, and construction workplace safety regulations. Skills Extensive knowledge of NYC DOB construction safety requirements and regulatory compliance standards. Proven experience in risk management, occupational health, and construction workplace safety management. Strong understanding of OSHA regulations, NFPA standards, ANSI standards, and electrical safety procedures. Proficiency in construction management software and Microsoft Office Suite for documentation and reporting purposes. Demonstrated leadership in team management and safety training implementation on active construction sites. Ability to perform thorough hazard assessments and develop effective risk mitigation strategies. Excellent communication skills to coordinate with diverse teams and ensure clear dissemination of safety protocols. Join us in creating safer construction environments by leveraging your expertise in construction safety management! This role offers a rewarding opportunity to make a tangible impact on worker well-being while advancing your career in a fast-paced industry committed to excellence in safety standards. Pay: $150,000.00 - $200,000.00 per year Benefits: Relocation assistance Work Location: In person

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  • Quality Process Owner
    Quality Process Owner
    hace 9 horas
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Assistant Manager
    Assistant Manager
    hace 12 horas
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Prep Supervisor
    Prep Supervisor
    hace 2 días
    $22–$24 por hora
    Jornada completa
    Hunts Point, The Bronx

    Position Summary The Prep Production Supervisor is responsible for overseeing daily prep and batch production operations, ensuring all products are prepared accurately, safely, efficiently, and on schedule. This role supervises daily production execution, team assignments, inventory and par levels, quality control, and production performance. The Prep Production Supervisor is responsible for executing against established operational metrics and escalating issues that may impact product availability, quality, food safety, or production deadlines. This position works closely with the Production Manager and cross-functional teams to ensure production needs are met across all locations. Key Responsibilities Production Planning & Execution • Create and compile daily par sheets to determine current inventory levels and identify prep and batch production needs., • Assign daily prep and production tasks based on par levels, inventory, staffing, and operational priorities., • Create and oversee daily prep and batch production schedules for the current location., • Ensure assigned prep and production tasks are completed accurately and within required timelines., • Maintain appropriate par levels for all batch-produced items in walk-in coolers and storage areas., • Ensure production is completed on time to prevent product shortages and 86s., • Oversee the preparation and fulfillment of production orders for current and upcoming satellite locations., • Monitor production throughout the shift and adjust staffing, assignments, and priorities as operational needs change., • Identify opportunities to improve production efficiency, organization, workflow, and capacity., • Escalate production delays, equipment downtime, staffing shortages, inventory issues, or other barriers that may impact production. Performance & Operational Metrics • Monitor daily production performance against established company metrics and targets., • Support execution of the company’s Never 86 standards and proactively identify products at risk of shortage., • Monitor assigned task completion, production completion, assigned completion %, NVA %, and other established production KPIs., • Ensure required production tasks, checks, and documentation are completed accurately and on time., • Identify performance gaps and take corrective action within the Supervisor’s control., • Escalate recurring issues, missed targets, capacity constraints, or other significant performance concerns to the Production Manager., • Hold team members accountable for assigned work, production standards, and completion expectations. Food Quality & Quality Control • Ensure all recipes, prep procedures, portioning standards, and production specifications are consistently followed., • Ensure all products meet company quality standards, food safety requirements, and established QC specifications before release or distribution., • Execute and oversee required quality-control checks throughout production., • Ensure that required QC tasks and checks are completed and accurately documented., • Monitor products for consistency in taste, texture, appearance, portioning, and other established quality standards., • Identify products that do not meet established standards and ensure appropriate corrective action is taken., • Escalate significant or recurring quality concerns to the Production Manager and appropriate departments., • Support continuous improvement of production and QC processes. Food Safety & Sanitation • Ensure all food is prepared, handled, cooled, stored, and transported in accordance with company procedures and applicable food safety requirements., • Ensure proper labeling, dating, storage, rotation, and handling of all prepared and batch-produced products., • Ensure production areas, equipment, and storage areas are maintained in accordance with sanitation and food safety standards., • Monitor employee compliance with food safety, sanitation, and personal hygiene requirements., • Immediately address or escalate food safety concerns. Team Leadership • Assign daily responsibilities and clearly communicate production priorities and expectations to the team., • Monitor employee performance throughout the shift and provide real-time coaching and direction., • Hold team members accountable for productivity, quality, food safety, task completion, and company standards., • Support the training and development of production employees., • Identify staffing, training, or performance concerns and communicate them to the Production Manager., • Maintain an organized, productive, and accountable production environment. Communication & Cross-Functional Coordination • Maintain effective communication with the Production Manager, Shift Managers, Supervisors, and production team regarding daily priorities and operational needs., • Collaborate with relevant departments, including R&D, Procurement, Distribution, and Management, to support efficient production., • Communicate issues related to prep, staffing, inventory, product quality, production capacity, equipment, or deadlines., • Support production planning and fulfillment requirements for satellite locations and company growth initiatives., • Provide clear handoffs and updates regarding incomplete production, shortages, quality concerns, or other issues requiring follow-up. Qualifications • Previous experience in food production, commissary, kitchen, or high-volume food-service operations., • Previous supervisory or team-lead experience preferred., • Strong understanding of food safety, sanitation, inventory management, and production procedures., • Ability to read, follow, and enforce standardized recipes and production specifications., • Experience working with production targets, KPIs, or performance metrics preferred., • Strong organizational, planning, and problem-solving skills., • Ability to prioritize production needs and manage multiple deadlines in a fast-paced environment., • Strong communication, coaching, and leadership skills., • Comfortable using scheduling, inventory, production-management, and reporting systems., • Ability to identify operational issues, take appropriate corrective action, and escalate when necessary., • Ability to work collaboratively across multiple departments.

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  • Host / Hostess
    Host / Hostess
    hace 2 días
    Jornada completa
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Produce Associate ($18-$20)
    Produce Associate ($18-$20)
    hace 21 días
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Produce team, our team members must take pride in having a vast knowledge of our produce items. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: • Help department to maximize sales by providing exceptional guest service., • Ability to increase sales by suggestively selling products to every guest., • Unload products from truck, break down pallets, take in deliveries, and separate produce for sales floor, and cooler., • Process and/or wraps produce items prior to filling displays., • Basic knife skills., • Responsible for product rotation, facing, restocking, culling, product displays., • Adhere to all DOH, DOA and OSHA standards. Handle chemicals (spectrum veggie wash and sanitize solution)., • Follow, maintain and perform safety and sanitation procedures; throughout all shifts., • Communicate effectively with peers and management., • Always maintain professionalism and treat everyone with respect and courtesy., • Must always be guest focus and forward facing., • Adhere to all assigned duties by management team. Minimum Requirements • Minimum of 6 months to 1 year with food handling, guest service and sales experience., • Exceptional guest service, organization, and merchandizing skills., • Ability to retain product knowledge., • Ability to act with a sense of urgency and remain productive in a fast-paced environment., • Must possess problem solving skills., • Empowered team player willing to assist fellow associates. Additional Requirements: • Report to work at the scheduled time, neatly groomed, and the in the correct uniform, • The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20–75 pounds., • The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures, • Ability to work within temperature-controlled environments, • Handling and controlling cleaning supplies, • Maintain a clean and safe environment by following Citarella and DOA standards, • Ability to work a flexible schedule including nights, weekends and holidays, • Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

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  • Customer Assistant
    Customer Assistant
    hace 2 meses
    $17 por hora
    Jornada completa
    Manhattan, New York

    Job Title: Bus Customer Service & Boarding Agent We are seeking an energetic, reliable, and customer-focused Bus Agent to assist customers traveling to and from our sightseeing boat. The ideal candidate must be confident speaking loudly and clearly to groups, comfortable working in a fast-paced outdoor environment, and skilled in customer service, sales, and conflict de-escalation. Responsibilities: • Welcome customers and provide excellent customer service., • Check tickets and explain the bus and boat route., • Organize customers and board them onto the correct bus., • Accurately count and record all passengers boarding the bus., • Clearly communicate instructions so large groups can hear and understand., • Answer customer questions professionally and confidently., • Help promote and sell tour tickets when needed., • Calm frustrated customers and resolve conflicts respectfully., • Coordinate with bus drivers, ticket agents, and other team members., • Keep the boarding area organized and ensure buses depart efficiently. Qualifications: • Strong customer service and communication skills., • Energetic, outgoing, confident, and approachable., • Comfortable speaking loudly and directing large groups., • Sales experience or a natural ability to engage customers., • Strong conflict-resolution and de-escalation skills., • Able to remain calm and professional under pressure., • Reliable, punctual, attentive, and good with numbers., • Able to stand and work outdoors for extended periods., • Must be a team player with a positive attitude., • Previous tourism, transportation, hospitality, sales, or customer service experience is preferred. Schedule and Pay: • Up to 40 hours per week, • Flexible availability required, including weekends and holidays, • Pay: $17, • Approximately $700 per week when working 40 hours, • Overtime will be paid in accordance with applicable law We are looking for someone who can confidently take charge of the boarding process while making every customer feel welcomed, informed, and respected.

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