Development manager jobs in Stamford, Connecticut - Page 4Crear alertas

As a Global Product Manager, you'll identify opportunities for breakthrough innovation and lead end-to-end product development from idea to market launch. This role is ideal for a creative, consumer-obsessed, insight-driven product leader who thrives at the intersection of design, marketing, & strat

Contacting potential clients to establish rapport and arrange meetings.Planning and overseeing new marketing initiatives.Researching organizations and individuals to find new opportunities.Increasing the value of current customers while attracting new ones.Finding and developing new markets and impr

Join a globally recognized premium consumer brand as a Marketing Manager. This is an exciting opportunity to lead marketing efforts across the Americas, elevating brand awareness, desirability, and performance through innovative, data-driven strategies. • Competitive base salary with annual performance bonus potential, • Comprehensive health, dental, and vision insurance, • 401(k) retirement savings plan with company match, • Generous paid time off and holiday schedule, • Hybrid work model (3 days in Stamford, CT office; 2 remote), • Professional development and growth opportunities within a global brand, • Employee discounts on premium lifestyle products, • 5+ years of progressive marketing experience with premium consumer brands, • Proven success implementing global marketing strategies in a local (Americas) context, • Experience across omnichannel marketing: retail/trade, digital, social media, PR, and advertising, • Strong collaboration history with Sales, eCommerce, Product, and Operations teams, • Proficiency in Office 365 (Excel and PowerPoint), • Exceptional written and verbal communication skills in English, • Ability to work independently while driving cross-functional initiatives, • Must be willing to work on a hybrid schedule (Stamford, CT), • Lead 360° marketing campaigns, including new product launches in the Move category, • Ensure consistent brand storytelling across all consumer touchpoints (in-store, digital, PR, social), • Manage product distribution and assortment strategy from a marketing perspective, • Track, analyze, and optimize campaign performance using KPIs (ROI, traffic, awareness, conversion), • Collaborate with global product teams to adapt and localize product launches for the Americas market, • Translate consumer insights into effective go-to-market strategies, • Background in premium or luxury consumer goods, ideally within lifestyle, parenting, or juvenile products, • Strong commercial acumen and ability to link marketing to revenue growth, • Experience working in fast-paced, international organizations, • Creative thinker with a data-driven mindset, able to balance innovation with business objectives, • Independent, innovative, and collaborative team player with a purpose-driven approach

A growing, multi-unit hospitality operator is seeking an experienced General Manager to lead day-to-day restaurant operations. This role is ideal for a hands-on leader who thrives in fast-paced environments, excels at team development, and is accountable for operational and financial performance. The General Manager is responsible for delivering a high-quality guest experience while managing labor, cost controls, compliance, and team performance. This position reports to senior operations leadership and plays a key role in executing operational strategy at the store level. • Base salary: $70,000–$75,000, plus 10% bonus potential, • Health, dental, and vision insurance, • Paid time off starting at 15 days, • 401(k) with up to 4% employer match (after 90 days), • Pre-tax commuter benefits, • Life insurance (employer paid), • Optional pet insurance, • Employee dining and brand discounts, • Lead all daily restaurant operations, including opening, mid-shift, and closing procedures, • Ensure consistent delivery of high-quality food, service, and guest experience, • Manage and develop front-of-house and back-of-house teams through coaching, training, and mentoring, • Recruit, interview, hire, onboard, and retain team members, • Oversee labor deployment and scheduling within budget parameters, • Maintain a clean, organized, and compliant work environment, • Ensure adherence to food safety, sanitation, and health regulations, • Own financial performance, including P&L management, forecasting, inventory control, COGS, and cost management, • Execute sales-driving initiatives and operational strategies, • Partner with leadership on performance improvement and operational execution, • Minimum 2 years of General Manager experience in a restaurant or hospitality environment with comparable service style and volume, • Proven experience managing P&L, labor, inventory, forecasting, and food costs, • Strong leadership, communication, and problem-solving skills, • Experience with POS systems (Toast, Clover, or similar), • Ability to lead teams in a fast-paced, operationally rigorous environment, • NYC Food Handler Certification required (or ability to obtain quickly)

Job DescriptionDescription: At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals. At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are. We are looking for Managers to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests. • Pride: You take pride in your work and in contributing to something special, • Good People: You value teamwork, treat others with kindness, and build trust with those around you, • Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less, • Introspective: You’re always looking to grow and improve, taking feedback as an opportunity to get better, • Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration As a Manager, you’ll lead your team through our core leadership principles—role modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, guide, and empower your team to deliver exceptional guest experiences while fostering a supportive and growth-oriented environment. Guest Experience: • Be guest-obsessed, ensuring every interaction leaves a lasting positive impression, • Oversee daily operations to ensure service flows seamlessly and efficiently, • Lead by example during shifts, setting the tone for hospitality, energy, and attentiveness, • Build and sustain a positive work environment by coaching, motivating, and developing your team, • Uphold the bartaco culture by hiring and onboarding top talent who embody our touchstones, • Use emotional intelligence to connect with and support team members, ensuring they feel valued and empowered, • Manage scheduling and staffing to balance operational needs with team well-being, • Maintain bartaco’s standards by ensuring flawless execution in all aspects of service and operations, • Take ownership of hitting targets, executing rollouts, and achieving and exceeding performance goals, • Collaborate with the culinary and bar teams to adhere to bartaco’s high food and beverage quality standards, • Solve problems efficiently, using a combination of analytical thinking and creativity, • Lead through change confidently, inspiring your team to embrace innovation and adapt to new challenges, • You embody grit—persevering through challenges and staying committed to excellence, • You excel in communication, keeping your team informed, motivated, and aligned, • You think critically, make thoughtful decisions, and solve problems with confidence and poise Perks, Benefits + Rewards, just for you: • A fun work environment!, • Career development and advancement opportunities, • Competitive pay, • Meal discounts when dining at bartaco, • Paid vacation time, • Gym and fitness center discounts, • Opportunity to learn multiple languages/language education, • Discounted virtual pet care, • Medical, dental, and vision insurance, • Mental Health and holistic wellness support, • 401K enrollment and matching Requirements: Requirements: • 1-3 years of restaurant experience, • A passion for hospitality and a commitment to delivering outstanding guest experiences, • Exceptional leadership and communication skills, • Experience mentoring and training hourly team members, • Attention to detail and problem-solving skills, • Bring an energetic hustle and positive attitude to every shift, • Able to tolerate long periods working on foot/standing up, • Able to lift and move objects up to 50 pounds

Job Description Position Snapshot Gorilla Commerce is seeking a highly motivated and results-driven Senior Associate to join our Product Development team. In this role, you’ll be instrumental in driving growth by launching new products and optimizing our existing portfolio. You’ll work across functions to bring ideas to life, manage timelines, and ensure quality and efficiency throughout the product lifecycle. This is a hands-on role for someone who thrives in a fast-paced, dynamic environment. If you’re organized, detail-oriented, and energized by juggling multiple projects, we’d love to meet you. About Gorilla Commerce What We Do: We’re a leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier. Scale & Footprint: Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence. Industry Differentiator: Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products. Culture Highlights: Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive. Impressive Growth: We’re a rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannel business. What You’ll Do • Research consumer behavior, industry trends, and competitive landscape to identify growth opportunities, • Lead market analysis to uncover customer needs and product gaps, • Collaborate cross-functionally to manage product launches, quality improvements, and lifecycle tracking, • Maintain product briefs and manage development timelines using project management tools, • Partner with Sourcing to oversee cost negotiations, packaging optimization, and quality control, • Manage color approvals, sample libraries, and product ideas from multiple sources, • Communicate pricing, sourcing, and project updates to stakeholders, • Drive process improvements and cost-saving initiatives across the product lifecycle, • Own meeting agendas and publish clear, actionable meeting notes, • Monitor and improve existing product performance, including quality, packaging, and customer feedback, • Travel 10–15%, including 2 trips/year to Asia for product development and procurement, • Collaborate with designers on unique product concepts, • Create SOPs and documentation to standardize internal processes, • Lead initiatives in packaging design, vendor management, and ongoing process development, • Bachelor’s degree in Product Design, Development, Marketing, or equivalent experience, • 2+ years in product development; experience managing a direct report is a plus, • Strong Excel and PowerPoint skills (basic to intermediate), • Curious mindset with a passion for continuous improvement, • High productivity and ability to manage multiple priorities, • Detail-oriented, action-driven, and accountable, • Blend of creative thinking and analytical rigor, • Comfortable with ambiguity and fast-paced environments, • Strong understanding of the product development lifecycle, • Excellent communication and cross-functional collaboration skills, • Process-oriented with a knack for standardization and optimization At Gorilla Commerce, we believe great work deserves great rewards. Here’s what you can expect when you join our team: ✔ Competitive Benefits Package * Health Coverage: Comprehensive medical, dental, and vision plans, including a free medical option. * 401(k) with Company Match: Supporting your long-term financial wellness. * Paid Time Off: Generous PTO, holidays, and “Birthday Your Way” – take a day off during your birthday month. * Parental Leave: Paid time off for new parents. * Wellness Support: Mental health resources, free gym in our Norwalk office, and Employee Assistance Programs. ✔ Flexible Work Arrangement * Hybrid schedule with three in-office days (Monday–Wednesday) and flexibility for remote work. * Remote Flex Weeks: Two fully remote weeks per year—one in July and the second is the week between Christmas and New Year. ✔ Perks That Matter * Learning & Development: Professional development encouraged and opportunities provided annually. * Lifestyle Benefits: Commuter assistance, pet-friendly office, and wellness programs. * Culture Perks: Free snacks, coffee, and team events to keep our community strong. Equal Opportunity Statement We welcome teammates from all backgrounds, identities, and experiences. If you think you’re a great fit, we encourage you to apply. Powered by JazzHR rxfaBVwjuA

Job Description Position Snapshot Gorilla Commerce is looking for Finance Manager to play an integral role on the finance team, driving strategic initiatives through analysis and collaboration. About Gorilla Commerce What We Do: We’re a leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier. Scale & Footprint: Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence. Industry Differentiator: Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products. Culture Highlights: Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive. Impressive Growth: We’re a rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannel business. What you’ll do • General Responsibilities, • Deliver actionable business insights to the broader organization to drive strategic decisions and measurable results, • Maintain financial reporting to evaluate business performance, using tools like NetSuite and Power-BI to enhance data-driven decision-making Provide support on cross-functional workstreams, mitigating financial risks and delivering positive outcomes for the business * Annual Planning and Quarterly Forecasting Responsibilities • Lead the annual planning and quarterly forecasting processes, being accountable for all financial statement projections, • Own all financial projection presentation materials Collaborate cross-functionally to understand business initiatives across the company and reflect their impact in financial statement projections * Collaborate with department leaders to build departmental budgets for Fixed OpEx and CapEx * Monthly Responsibilities • Review financial performance and conduct ad hoc analyses to support finance, accounting, and operational teams, • Analyze variances in fixed operational and capital expenses, prepare reports for department heads, and collaborate to investigate and address significant deviations Represent the finance team in cross-functional processes requiring financial decision-making What You'll Bring * 3 – 5 years of finance experience, with e-commerce or CPG experience preferred * Advanced Microsoft Excel skills with the ability to analyze large datasets, identify trends, and build reports in tools such as Excel, NetSuite, Power-BI, or Toolio * Demonstrates intellectual curiosity and proactively identifies innovative solutions to business challenges * Maintains meticulous attention to detail * Builds credibility with colleagues and cross-functional partners across the organization * Excels in interpersonal communication, with strong written and oral skills * Thrives in a fast-paced, entrepreneurial environment * Manages multiple projects efficiently to meet deadlines, working independently with minimal supervision What We Offer At Gorilla Commerce, we believe great work deserves great rewards. Here’s what you can expect when you join our team: ✔ Competitive Benefits Package * Health Coverage: Comprehensive medical, dental, and vision plans, including a free medical option. * 401(k) with Company Match: Supporting your long-term financial wellness. * Paid Time Off: Generous PTO, holidays, and “Birthday Your Way” – take a day off during your birthday month. * Parental Leave: Paid time off for new parents. * Wellness Support: Mental health resources, free gym in our Norwalk office, and Employee Assistance Programs. ✔ Flexible Work Arrangement * Hybrid schedule with three in-office days (Monday–Wednesday) and flexibility for remote work. * Remote Flex Weeks: Two fully remote weeks per year—one in July and the second is the week between Christmas and New Year. ✔ Perks That Matter * Learning & Development: Professional development encouraged and opportunities provided annually. * Lifestyle Benefits: Commuter assistance, pet-friendly office, and wellness programs. * Culture Perks: Free snacks, coffee, and team events to keep our community strong. Equal Opportunity Statement We welcome teammates from all backgrounds, identities, and experiences. If you think you’re a great fit, we encourage you to apply. Powered by JazzHR CwHX36WJQJ

Job DescriptionNCS is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our multidisciplinary team dedicated to supporting the communication and social-emotional needs of K–8 students. In this role, you will work directly with students—many of whom are Autistic or have identified speech and language challenges—by providing individualized and group therapy services. You’ll play a key part in fostering communication growth, self-advocacy, and social interaction skills that empower students to thrive academically and socially. With access to rich professional development, a collaborative team, and a mission-driven school culture, this position offers both purpose and professional growth. What We Offer • Supportive SLP Team: Join a team of 4+ in-house SLPs for regular collaboration and shared expertise., • Expert Supervision: Direct mentorship from a licensed, experienced SLP team manager., • Professional Development: Monthly consultation with a Social Thinking® collaborative trainer and access to targeted workshops., • Generous CEU Allowance: $250 annually for continuing education., • Deliver individualized and small-group speech and language therapy to students with IEPs across K–8., • Address a broad range of communication areas including:, • Receptive and expressive language, • Articulation and phonological processing, • Fluency and voice, • Social-pragmatic language and conversational skills, • Design and implement Social Club programming for Autistic students using Social Thinking® methodologies.Assessment and Documentation, • Conduct initial and ongoing evaluations, screenings, and assessments to identify communication disorders., • Develop, write, and update IEP goals and present levels of performance in collaboration with the IEP team., • Maintain clear, accurate, and confidential records including session notes, progress reports, and compliance documentation., • Ensure therapy and documentation adhere to IDEA regulations and school policies.Collaboration and Consultation, • Provide support to general education and special education staff with classroom strategies and interventions for at-risk or struggling students., • Participate actively in student support meetings, IEP meetings, and family consultations., • Work closely with school leaders, teachers, and other specialists to ensure holistic support for students.Professional Development & Growth, • Attend and contribute to weekly team meetings and regular supervision with an experienced SLP team manager., • Participate in ongoing school-wide professional development sessions., • Engage with outside experts and Social Thinking® consultants through monthly supervision and collaboration., • Take advantage of $250 CEU reimbursement and opportunities to supervise graduate-level SLP students.Qualifications, • Master’s degree in Speech-Language Pathology or Communicative Disorders, • Valid state license or eligibility for licensure as an SLP, • Clinical Fellows (CFs) encouraged to apply – high-quality supervision provided, • Experience supporting school-aged students with disabilities, especially Autistic learners, • Familiarity with Michelle Garcia Winner’s Social Thinking® curriculum, • Strong interpersonal, organizational, and communication skills Requirements Authorized to work in the US without sponsorship TSSLD Certification Required Master's Degree in Speech and Language Pathology or Communicative Disorders Licensed SLP/CF (high quality supervision available) Requisition #cme8jtetcmnob0jo5v9lfg1f6

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19.00 - $24.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description Position Title: Project Manager Location: Stamford, CT (On site position) Overview Building and Land Technology (BLT) is seeking an experienced Project Manager to join our Construction team. The Project Manager will be responsible for driving overall project success through detailed planning, scheduling, procurement, cost control, and strong leadership. This role plays a critical part in ensuring projects are delivered on time, within budget, and to the highest standards of quality and safety. Key Responsibilities of the Project Manager: Pre-Construction * Lead pre-construction planning, coordination, and logistics. * Chair regular project development meetings. * Oversee design/build processes and Architect/Engineer deliverables. * Partner with Estimating on bid packages, budgeting, and subcontract awards. * Conduct constructability reviews and value engineering to optimize quality, cost, and schedule. * Prepare project manuals, Division One documents, and mobilization plans. * Collaborate with the Superintendent to establish construction schedules and field logistics. * Work with Safety and field leadership to implement site-specific safety plans. Change Orders & Cost Control * Accurately estimate and negotiate change orders. * Submit revised budgets to Accounting for job cost system updates. * Communicate approvals to subcontractors and authorize work to proceed. Project Close-Out * Drive projects toward substantial completion and final close-out. * Ensure compliance with specifications, building codes, and certificate of occupancy requirements. * Lead final punch list development with the design team. * Deliver as-built drawings, maintenance manuals, and subcontractor guarantees. * Reconcile all change orders prior to project close. Qualifications of the Project Manager: * Bachelor’s degree in Engineering, Construction Management, or related field * 5+ years of experience in project planning, scheduling, and construction management. * Strong field experience highly desirable. * Proven leadership, communication, and organizational skills. * Proficiency in construction management software and related technology. Benefits Awarded to the Project Manager: * Competitive salary with potential for bonus * Medical, Dental, and Vision insurance * 401(k) plan * Life Insurance * Paid vacation, holidays, and sick leave * Tuition reimbursement * Housing discount at BLT properties BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs. PM21 Powered by JazzHR fMaGFKXT2S

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description Our company is actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. The Department Lead is responsible for overseeing the day-to-day operations of their department and ensuring employees meet company goals through motivation and engagement. This key position provides a pathway to an upper management position within the organization. This position will adhere to and promote the company mission while operating within the confines of our company's core values. All Department Leads will contribute to team success under the guidance and direction of the General Manager. • Consistently creating results for customers, teammates and the company, • Responsible for ensuring the customers are greeted courteously and receive a high level of customer service, • Lead, motivate, and manage a team to ensure excellent customer service and maximum efficiency., • Ensure smooth operation of equipment and maintenance of the facility, • Provide outstanding customer service and resolve customer complaints and issues in a timely and professional manner, • Manage inventory, ordering, and supplies to ensure adequate stock levels, • Work with marketing team to implement marketing campaigns to increase business visibility and customer retention, • Train new staff and ensure ongoing staff development to maintain a high level of performance Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year Benefits: • 401(k), • Employee Discounts, • Health Insurance, • Paid Time Off, • Vision Insurance Schedule: • 10-hour shift, • Morning, Afternoon, & Evening Availability, • Weekend & Holiday Availability Supplemental Pay: • Bonus opportunities Experience: • Sales management: 1 year (Preferred), • Customer Service: 1 year (Preferred), • Management: 1 year (Required) Language: • English, • Spanish (A plus but not required) Work Location: • In person

Job Description GENERAL STATEMENT OF DUTIES The Program Manager will work closely with HOPCo leaders across multiple markets. They will interface with an interdisciplinary team to achieve optimal patient outcomes, while monitoring key program metrics. The Program Manager will exhibit effective communication skills and professionalism. This person will provide education, feedback and updates to key stakeholders, and team members within the service line regarding program elements. As an integral part of the hospital service line team the Program Manager will focus on improving outcomes in financial, growth, people, service, and quality metrics. They will work with all sub-group teams on evaluating and implementing data and use of the Vitals performance dashboard. This person will partner and support the team in utilization and understanding of HOPCo’s digital platforms including but not limited to: HOPCo Vitals and MSK.ai. They will serve as an external liaison and communicate with external agencies to which data is submitted. The Program Manager may assist with reviewing data, pulling supporting literature for program initiatives and may support quality research projects. This person may be involved in quality initiatives related to clinically integrated network needs. ESSENTIAL FUNCTIONS • Operations Management: Provides direction for process improvement activities for the Orthopedic Service Line, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes. Directs the collection, analysis, and presentation of data on utilization patterns and other program outcomes., • Human Resource Management: Attends section meetings and department meetings when appropriate and reports on areas of responsibility as required., • Financial Stewardship: Works to achieve cost efficiency in program areas and utilizes resources in a cost efficient manner., • Resource Planning: Evaluates tasks and processes to identify opportunities for improvement in efficiency., • Customer/Patient Loyalty: Improves satisfaction loyalty of customers provided by areas of responsibility. Immediately investigates and resolves concerns or complaints with assigned services. Personally manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient focused care in assigned services., • Compliance Management: Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility., • Committee Leadership: Leads various program committees in obtaining and evaluating quality and metric data., • Partners with quality leaders to provide resources to clients as appropriate., • Working knowledge of basic hospital administrative functions., • Analyzing situations accurately and taking effective action., • Exercising judgment and discretion on developing, applying, interpreting and coordinating departmental, • Ability to organize and integrate organizational priorities and deadlines., • Ability to establish and maintain quality control standards., • HOPCo and Specialty Hospital Mission, Vision and Values must be acknowledged and adhered to.

Job Description The Brand Marketing Manager will lead the development and execution of marketing initiatives that strengthen our dealership’s brand, attract new customers, and enhance loyalty among existing ones. This role blends strategic thinking with hands-on execution, ensuring cohesive and impactful messaging across digital, social, traditional, and experiential channels. Key Responsibilities: • Develop and execute brand marketing strategies that align with dealership goals and objectives., • Manage and maintain the dealership’s brand voice, messaging, and visual identity across all channels., • Plan and oversee advertising campaigns (digital, print, social, radio, and TV) to drive leads and sales., • Analyze market trends, customer insights, and competitive activity to inform marketing strategies., • Collaborate with sales, service, and management teams to ensure cohesive marketing initiatives., • Manage the marketing budget and vendor relationships to maximize ROI., • Track, measure, and report on marketing campaign performance and make data-driven recommendations., • Bachelor’s degree in marketing, communications, or a related field., • 3+ years of experience in brand marketing, • Strong understanding of digital marketing, social media, and traditional advertising channels., • Excellent project management and organizational skills., • Strong analytical skills and experience using marketing analytics to drive decision-making., • Exceptional written, verbal, and presentation skills., • Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Job Description Job Title: RN Case Manager Department: Home Care Supervisor: Supervisor of Clinical Services Hours: Full Time Days Location: Stamford/Norwalk Area Job Objective: The RN Case Manager is responsible for the initial assessment of the client/family for acceptance for home health services within 48 hours of admission, in accordance with state regulations. Must be a license RN. Works at the client's home, skilled facility, or other place of residence providing services in accordance with agency policy. Performs health care services for the client that reflects the agency's philosophy and standards of care, provides comprehensive client care following the physician and team's plan of care, and performs technical skills safely and in accordance with the agency's policies and procedures. Performs nursing care as defined within the Nurse Practice Act and stated agency policies and procedures. Minimum Qualifications: Education: Graduate of an accredited school of nursing. Must be registered with the state Board of Nursing. Must meet all requirements for the applicable state regulatory agency. Must have previous work experience as a Registered Nurse in a clinical environment. Ability to read, write, and communicate in English. Experience: 1+ years clinical experience in a hospital or similar health care setting preferred Licensure: RN, State of Connecticut, CPR certification, Valid CT Driver's License Essential Job Functions: • Admission of patients for service and development of the patient care plan., • Implementation or delegation of responsibility for twenty-four hours nursing service and home health aide services., • Coordination of services with the patient, family, and others involved in the plan of care., • Regular evaluation of patient's progress, prompt action when any change in the patient's condition is noted or reported, and termination of care when goals of management are attained., • Responsible for the observation, assessment nursing diagnosis, counsel, care and health teaching of the sick, injured and infirmed, and the maintenance of the health and prevention of the illness of others., • Completes initial nursing assessment within 48 hours of the client's admission and prepares care plan., • Explains all procedures, treatments, medications, and client's plan of care to client and family, as appropriate., • Charts progress notes, reviews client status and care provided. Provide progress notes to the patient's health care provider about the patients under care when the patient's conditions change to there is a deviation from the plan of care or at least every sixty days., • Documents and communicates client responses and the effectiveness of nursing/medical interventions in the client's clinical record., • Directs the activities of the clinical care to LPNs, CNAs, and other ancillary staff. Prepares written instructions and supervises the staff in the home, in accordance with policy, and state and federal regulations., • Administers medications and treatments as prescribed by the client's physician., • Act as the coordinator of the health care team to maintain continuum of care with all disciplines, including contracted services., • Demonstrates a thorough knowledge of and practices within the Infection Control Policies and Procedures established., • Assists with restorative services including ambulation and related therapies.

Job DescriptionAre you looking for a career opportunity in one of the fastest growing fitness clubs? With 30 locations currently and 50 locations planned, this position offers tremendous opportunity for growth & career advancement. Create a flexible schedule by creating programming and servicing clients through the guidance of your Fitness Manager. When effort for personal growth is shown, the Fitness Manager also works tirelessly to increase your book of business. Our Compensation: Here at Crunch we structure our compensation to reward our employees for their dedication to client retention, personal growth, and educational development. • Commission is based upon a % split of session value, • 3 tiers of trainer % split- increases based off number of sessions serviced, • Fitness Manager places active clients in trainers availabilityWhat We Look For In Our Fitness Professionals:, • Proficiency in program development to reach short- and long-term goals, • Comfortable conducting assessments, • A desire for personal growth, • Team oriented individual, • Outgoing Personality, • Organized, • Coachable, • Efficient and effective communication skillsThe Ways You Benefit:, • Free Education through an industry leading Certification, • Benefits include: medical, dental, vision, life and short-term disability, • 401k plan with an employer match, • Exciting team environment, • Growth opportunity in a rapidly growing company, • Free Crunch Fitness membership Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunchs signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Job Description Position Snapshot The Senior Manager partners with global suppliers and sea freight providers to ensure timely, efficient, and scalable movement of goods into 3PL receiving locations and distribution centers, supporting B2B and B2C channels. This role oversees operational excellence while driving initiatives that improve both cost and service levels. About Gorilla Commerce What We Do: We’re a leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier. Scale & Footprint: Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence. Industry Differentiator: Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products. Culture Highlights: Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive. Impressive Growth: We’re a rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannel business. What You’ll Do * Develop and execute logistics strategies across global origins and destinations * Ensures the timely, cost-effective, and compliant movement of goods * Drive continuous improvement initiatives to optimize cost and service levels * Build and maintain strong relationships with global suppliers and logistics providers * Lead and develop a best-in-class inbound logistics team * Manage contracts and monitor vendor performance to meet service and cost objectives * Track and analyze KPIs for cost, service, and compliance * Provide operational and strategic performance reporting to senior leadership * Collaborate with internal teams to align inbound logistics with overall company goals * Support technology adoption to enhance visibility and operational efficiency What You'll Bring * Bachelor’s degree in Supply Chain Management, Logistics, or related field; MBA preferred * 5+ years of experience in global inbound logistics management * 3 years of experience in managing a team * Experience managing budgets, KPIs, and vendor performance * Excellent analytical, problem-solving, and negotiation skills. * Advanced experience using data management, analysis and visualization tools * Strong communication and interpersonal skills for working with cross-functional teams * Proven ability to mentor and develop high performing teams * Advanced experience with freight forwarder booking platforms and ERP systems What We Offer At Gorilla Commerce, we believe great work deserves great rewards. Here’s what you can expect when you join our team: ✔ Competitive Benefits Package * Health Coverage: Comprehensive medical, dental, and vision plans, including a free medical option. * 401(k) with Company Match: Supporting your long-term financial wellness. * Paid Time Off: Generous PTO, holidays, and “Birthday Your Way” – take a day off during your birthday month. * Parental Leave: Paid time off for new parents. * Wellness Support: Mental health resources, free gym in our Norwalk office, and Employee Assistance Programs. ✔ Flexible Work Arrangement * Hybrid schedule with three in-office days (Monday–Wednesday) and flexibility for remote work. * Remote Flex Weeks: Two fully remote weeks per year—one in July and the second is the week between Christmas and New Year. ✔ Perks That Matter * Learning & Development: Professional development encouraged and opportunities provided annually. * Lifestyle Benefits: Commuter assistance, pet-friendly office, and wellness programs. * Culture Perks: Free snacks, coffee, and team events to keep our community strong. Equal Opportunity Statement We welcome teammates from all backgrounds, identities, and experiences. If you think you’re a great fit, we encourage you to apply. Powered by JazzHR XgzX9ignpK

Job Description Reports To: Spa Manager / Director of Esthetics / Owners Job Summary The Master Esthetician ensures the smooth daily flow of spa operations within the esthetics department. This role focuses on maintaining consistency in service quality, supporting and guiding estheticians, overseeing room readiness, and ensuring clients receive exceptional care in accordance with Connecticut regulations and FACE FOUNDRIÉ standards. Key ResponsibilitiesOperational Oversight * Ensure efficient scheduling and client transitions. * Verify that all treatment rooms are properly prepared, sanitized, and stocked before and after each client. * Monitor appointment timing to maintain smooth service flow and minimize delays. * Serve as a point of contact and support for estheticians during their shift to address immediate needs or service-related issues; report to Salon Manager and Director of Esthetics. * Act as a liaison between the Director of Esthetics and estheticians to ensure alignment in service execution, training, and protocol updates. * Support management in coordinating coverage during breaks, absences, or high-volume periods. Client Experience & Service Quality * Greet and communicate with clients professionally to ensure satisfaction and comfort throughout their visit. * Respond to client concerns in real time and relay feedback to management. * Deliver professional skincare and beauty treatments, including customized facials, chemical peels, lash lifts, brow shaping/tinting, and other non-medical esthetic services within state scope of practice. * Ensure that service standards, protocols, and client confidentiality are upheld at all times. * Provide mentorship and feedback to estheticians to support consistency and excellence in client care. Compliance & Sanitation * Enforce spa sanitation protocols, equipment sterilization, and state-required safety standards. * Verify that estheticians maintain proper sanitation and PPE practices. * Monitor compliance with Connecticut esthetics regulations and FACE FOUNDRIÉ policies. * Report maintenance or supply issues to management promptly. Product & Inventory Support * Track and communicate product or supply needs to management. * Assist in maintaining an organized back bar and treatment room stock. * Ensure proper product usage and labeling consistent with safety and brand guidelines. Team Support & Communication * Serve as a liaison between estheticians and management to maintain clear communication and uninterrupted workflow. * Act as a guide and mentor to estheticians by providing hands-on training, feedback, and support in treatment execution and service quality. * Participate in team meetings to share client insights, product feedback, or operational improvements. * Foster a supportive and professional atmosphere within the esthetics team. Qualifications * Valid Connecticut Esthetician License (active and in good standing). * Minimum 3–4 years of hands-on esthetic experience in a spa or clinical setting. * Strong understanding of facial protocols, brow and lash services, skin analysis, and product knowledge. * Excellent time management and communication skills. * Professional, organized, and able to multitask in a fast-paced environment. Preferred Skills * Familiarity with spa scheduling and POS software (e.g., BLVD). * Experience in chemical peels, dermaplaning, brow services, lash lifts, or other advanced modalities (within scope). * Knowledge of Connecticut state hygiene and esthetics regulations. Work Conditions * Requires performing hands-on treatments. * Includes weekends or evenings as needed based on spa schedule. * Collaborative environment with close coordination among estheticians and management. Compensation & Benefits * Hourly pay * Performance incentives or retail bonuses * Employee discounts on spa services and products * Continuing education or professional development support

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Signing bonus, • Vision insurance, • 401(k), • Bonus based on performance, • Company car, • Competitive salary, • Health insurance, • Paid time off About the Role Were hiring a skilled and dependable HVAC Service Technician to join our growing Varsity Zone team in Norwalk. Youll perform residential and light commercial service, maintenance, and installation work with a focus on safety, quality, and customer satisfaction. This position reports to the General Manager and plays a key role in delivering the Varsity Zone experience on every job. What We Offer Signing bonus for qualified applicants Competitive hourly pay + performance bonuses: Up to $125k/year total compensation including incentives (no cap on incentives means total compensation could be even higher) Medical, Vision, and Dental Competitive Paid Time Off Company vehicle and tablet 401(k) plan and company matching Career advancement path into lead technician or operations roles Supportive, owner-backed environment no corporate red tape Thoughtful, structured, and fair on-call rotation What Youll Do Diagnose, repair, and maintain heating, cooling, and ventilation systems. Perform seasonal tune-ups, system inspections, and equipment change-outs. Accurately document work in ServiceTitan and ensure all service tickets are completed. Communicate clearly with customers regarding issues, solutions, and pricing before work begins. Follow all Varsity Zone safety standards and procedures. Maintain service vehicle, inventory, and tools in clean, safe, and working condition. Support installation crews or other technicians as needed. Participate in ongoing training to maintain and expand technical knowledge. Uphold Varsity Zones reputation for professionalism, integrity, and high-quality service. Who You Are Valid Connecticut S1, S2, S3, or S4 License EPA 608 certification (Type II or Universal). 3+ years experience in HVAC service, maintenance, or installation. Strong troubleshooting skills in both electrical and mechanical systems. Clean, professional appearance and strong customer-service orientation. Valid drivers license with a clean driving record. Ability to lift +50lbs and work in confined spaces or varying weather conditions. Experience using ServiceTitan or similar field-service software is a plus. Schedule Full-time; may include occasional evening/weekend coverage during peak periods

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production * Prepare daily production items in cooperation with kitchen staff. * Ensure food products are prepped correctly, following recipes and Naya’s standards. * Follow recipes and portion control standards to maintain consistency and quality. * Wash dishes and tools used during food prep. * Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance * Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. * Maintain proper storage temperatures and rotation procedures per DOH regulations. * Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. * Keep floors in work areas clean, dry, and free of debris. * Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service * Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. * Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. * Ring orders into the POS system accurately and collect payments. * Assist customers with making change, as applicable. * Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management * Maintain a clean, stocked, and organized workstation at the start of each shift. * Stock cashier stations with necessary items, including paper goods and ice water. * Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. * Turn on displays and play music as part of daily setup. * Follow the proper cash handling procedures and rings up items correctly * Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication * Support and assist team members as needed. * Communicate issues and ideas to the Chef or Director of Operations. * Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism * Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. * Attend company meetings and training sessions as required. * Exhibit a friendly, positive, and helpful attitude at all times. * Carry out additional duties as assigned by management. Who You Are * 1+ year experience as a restaurant team member at similar caliber concept * The ability to lift at least 50 pounds on a regular basis. * The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day. * Excellent communicator in written and verbal formats. * Communicates information effectively and efficiently. * Completed the Train the Trainer course. * Maintain a friendly, helpful and positive attitude always. * Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook * The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. * Ability to perform essential job functions under pressure, maintain professionalism when working under stress. * Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. * Attends mandatory meetings. * Adherence to company, state, and county sanitation standards. * Strict adherence to posted schedule and clock in/out at times.

Job DescriptionCome join one of the fastest growing home services companies in the US! Astacio Plumbing, HVAC, and Electrical is an industry leading home services contractor located in Norwalk, CT. Our success has been driven by hiring people who share our core company values of integrity, honesty, and quality, and providing them with opportunities for grow and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team! Come grow with us! In exchange for your skillset and commitment, we offer:- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Paid Holidays- Paid Time Off (PTO)- Parental Leave- Tuition reimbursement- Special deals/Discounts on a variety of services and entertainment- Family & friends discounts on services- Yearly Performance Reviews What We DoWe are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?Then we want to talk to you.The Customer Service Representative will learn from and work in the Norwalk, CT office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and will be a valued player in support of the company’s growth. The Big TaskYou will promote customer satisfaction by converting incoming customer calls into booked service and sales appointments. Key Sub TasksYou will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information.· Maintain communication with dispatch and your manager.· Respond promptly to customer inquiries.· Schedule service appointments with techs and sales appointments with consultants.· Manage in-coming calls and emails as well as make outbound calls.· Communicate with customers through various channels.· Acknowledge and resolve customer issues.· Obtain product knowledge so that you can answer questions.· Process orders, forms, and requests.· Keep records of customer interactions, transactions, comments, and complaints.· Communicate with colleagues, as necessary.· Ensure customer satisfaction and provide professional customer support. Desired Skills and Experience· The ability to work Monday through Friday + overtime· 3+ years work experience in a professional environment.· Call center experience/Customer Service experience is required.· Excellent communication, organizational, and interpersonal skills.· Ability to stay calm when customers are stressed or upset.· Encouraging and motivating personality.· A polished and professional demeanor.· Self-motivation and discipline.· An ambitious and competitive nature.· Highly evolved customer service skills.· A working knowledge of Microsoft Office and computer savvy competence. EEOC EmployerJob Type: Full-timeSalary: $22-24 per hourExpected hours: No less than 40 per week We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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