Job Title: Remote Customer Service Representative Job Type: Full-time/Part-time (Remote) Job Summary: We are seeking enthusiastic and empathetic individuals to join our team as Remote Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing outstanding service by resolving inquiries, handling complaints, and delivering solutions with professionalism. Key Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Identify and resolve customer issues efficiently while maintaining a positive customer experience. • Provide detailed and accurate information about products, services, and company policies. • Document customer interactions and solutions in the company’s CRM system. • Escalate complex or unresolved issues to the appropriate department when necessary. • Maintain a high level of knowledge about company products and services to offer tailored assistance. • Handle customer complaints with patience and empathy, ensuring a satisfactory resolution. • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores. Qualifications: • High school diploma or equivalent (required); associate or bachelor’s degree is a plus. • Prior experience in customer service or a related field (preferred but not required). • Excellent verbal and written communication skills. • Strong problem-solving and multitasking abilities. • Proficiency in using CRM software, email platforms, and other relevant tools. • Reliable internet connection and a quiet workspace for remote work. • Ability to work flexible hours, including evenings, weekends, and holidays as needed. Key Competencies: • Empathy and patience in handling customer concerns. • Strong organizational and time-management skills. • A proactive attitude with the ability to work independently. • High level of adaptability to a fast-paced and dynamic environment. What We Offer: • Competitive pay with performance-based bonuses. • Comprehensive training and ongoing support. • Opportunities for career growth and development. • Flexible work schedule and a supportive team environment. How to Apply: Submit your resume and a brief cover letter explaining why you are an excellent fit for this role.
OUTSIDE B2B SALES POSITION WITH SPECTRUM BW MANAGEMENT NYC LLC We are on the lookout for enthusiastic, professional sales representatives to join our team in a brand-new program launch! You will be promoting Highspeed Home / Business Internet, TV and Mobile Phones to qualifying local residents / businesses. This role is not just about selling, it's about delivering an amazing, personalized, awesome experience to each resident / business. In this role, you will be instrumental in helping local residents / business onwers determine product promotions that are right for their unique needs. You will be thoroughly trained in all Products and Services available. We are looking for dynamic sales people with a proven track record of success. Role & Responsibilities: Door to Door Sales: Actively work in targeted locations Event Sales: Actively engage with local residents / businesses with exclusive unadvertised offers. Work in a Team and or individually: Work as part of a high-performance sales team or individually by helping to progress your skills. This Is a Ground-Floor Opportunity and a Permanent position with significant opportunities for growth and development. Be part of a key initiative from its inception – a chance to make your mark. What We’re Looking For: A candidate with a passion for delivering exceptional experiences. A dynamic, positive, and motivational approach to sales and marketing. A commitment to customer satisfaction. Flexible Scheduleling meets Huge Earning Potential : Flexible Structure: Have flexibility to create a schedule that fits your life. Monthly Incentives: Additional bonus's and incentives to further boost your income. Training & Support: Streamlined Training Program: Develop the skillset you need quickly in the field and online training. Comprehensive Support System: From easy order entry system to our full-service sales support, everything designed to removed administrative red tape and allow you to focus on sales and marketing. Resource-Rich Environment: With our Authorized Agent Portal and Sales Support team, you’ll have all the necessary tools at your fingertips. Our sales agents are armed with Exclusive Unadvertised Offers! Candidate Profile: Experienced in Sales: Demonstrable success in door to door / retail / event-based sales. Goal Orientated: Inspired and motivated towards exceeding goals. Professional & Organized: Aptitude for managing multiple business accounts and maintaining professionalism in all interactions. Tech-Savvy: Competence in using digital and mobile tools for effective management. Join Us: To apply, contact our Recruiting Team. Send cover letter and resume Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week