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Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. The Inventory Coordinator’s role also requires they foster a commitment to generate an in stock position to satisfy every customer by having the right product, in the right quantity, at the right time. The Inventory Coordinator position is responsible for the overall inventory integrity and maintenance of a store’s inventory following Ace’s inventory best practices and metrics - some of which are outlined as follows: • Inventory Record Accuracy-IRA (Change in Quantity on Hand, Credit PO’s, Direct Ship, etc.), • In Stock Position (Maximum Stock Level, Minimum Order Point, Store Use, etc.), • Assortment (Product Mix), • Unproductive Inventory (Overstock, Obsolete, Discontinued, Markdowns, etc.), • Shrink (Loss, Damage, etc.) Essential Duties and Responsibilities • Familiarize and stay abreast of inventory Best Practices within the Ace Way of Retailing, • Ensure data accuracy within the system to maintain adequate inventory levels, • Train store staff on best practices and create a culture that is focused on Inventory Health, • Collaborate with all associates to help identify errors and correct them as necessary by addressing the root causes, • Conduct, research, and address/reinforce Ace Way of Retailing best practices for the following processes (inclusive but not limited to):, • Negative Reports and make corrections as necessary, • “Shoot the Outs,” research variances, and make corrections as needed, • Permanent and temporary outs via Item Change Management, • Mango Count Sheets and exception reports., • Unproductive inventory management including Obsolete and Overstock Inventory, • Monitor shrinkage, recommend ways to reduce theft and breakage, and make corrections in inventory system, • Maintain accuracy of all location codes, • Print bin tags (labels) as required, • Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked., • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details., • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management., • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc., • Restock merchandise displays as needed, watch end caps and side wings., • Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager., • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting., • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly., • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor., • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them., • Demonstrate the WOW process, • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.), • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed., • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time., • Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers., • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question., • Maintain awareness of all promotions and advertisement so you can tell customers about special sales., • Always wear your radio and headset in order to effectively communicate with other associates or management., • Respond to Customer Coordinator questions as needed., • Assist customers with large or heavy items as needed., • Offer customers a red basket for their shopping use., • Assist in the training and development of peers Required Knowledge, Skills and Abilities • Passion for detail, inventory management and store operations, • The drive to getting it done the “right way”, • High School degree or GED, some college preferred, • Possess a vast product knowledge of consumable products along with a willingness to learn, • General understanding of inventory principles and experience with retail programs, • Understand the life cycle of merchandise including receipt, quantity on hand, and point of sale, • Experience in a retail environment either in inventory, sales, or back office, • Capable of inspiring and motivating others to execute against best practices, • Excellent quantitative and computer skills, • The ability to use analytics and research to make sound decisions, • Knowledge of retail computer systems and basic knowledge of MS Office products, • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task, • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business, • Able to communicate professionally with customers and team members, • Skilled at providing prompt, friendly and attentive customer service, • Willing to learn all areas of the store and help train others, • Proven track record of being a team player, • Bilingual (Spanish) verbal and written communication skills strongly preferred Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Work Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Job Description Care Supervisor - The Neighborhood Families & Youth Innovations Plus (FYI+) Position: Full-TimeSalary: $44,000.00 - $53,240.00 (3 levels based on experience and education)FLSA Status: Salaried/ExemptReports To: The Neighborhood Program ManagerDepartment: The Neighborhood Job Summary The Care Supervisor provides direct oversight and management of their assigned division's Success Coaches (Case Managers). They are accountable for ensuring 1) that all assigned staff are being managed, trained, supported, and held accountable, 2) that all participants within their assigned division are being consistently provided with care, resources, support, and services that best meet their needs 3) the operational, staff scheduling, and licensing/contractual related the care needs of the division are met in a timely, consistent manner - and that both 1), 2) and 3) are done so in accordance with the organization's mission, vision, values, frameworks, and philosophies. This position requires a significant and frequent amount of timely responsiveness to deadlines, crisis, needs, emergencies to include, but not limited to covering shifts that have not been sufficiently covered and after hours in-person response to operational/facility emergencies. This position provides direct support to the Division Manager and is a part of the division's leadership team. The program requires frequent collaboration with other organizational divisions and community stakeholders. What You'll Do: • Conduct weekly case staffing with each case worker all programs within The Neighborhood (approximately 1.5 - 2 hours each). Attend weekly shelter calls hosted by CYFD, • Manage the census spreadsheet for all housing programs. Manage the entry & discharge information of all youth residing at My Friend's Place, • Update the NM CYFD Shelter Daily Census form as often as needed to reflect accurate shelter availability, or utilize designated census tracking platforms. Ensure the contact information for the shelter on the shelter census page is accurate., • Report to the Licensing Authority within 24 hours, any serious incident or unusual occurrence which has, or could threaten the health, safety, or welfare of the clients or staff of the facility., • Provide reasonable access and referrals to community based physical and behavioral health services and supports to meet the needs of the participants to ensure the continuity of care, • Complete the Adverse Childhood Experiences (ACE) trauma screen with each eligible participant receiving services, • Complete the Child Sexual Exploitation Identification Tool (CSE-IT) with each participant ages 10 and over, • Ensure every participant is enrolled in an appropriate education program in accordance with New Mexico State law, • Ensure each participant is properly immunized according to the immunization schedule of the New Mexico Health Department, Public Health Division., • Arrange for each participant a general medical and dental examination by a physician/dentist for each participant in care, • Conduct admissions/coordinated entry and conduct both coordinated/uncoordinated dischargeWhat You Need:Education & Experience, • Bachelor's degree in Social Work, Family and Consumer Sciences, Criminal Justice, Psychology, Sociology, or Criminology from an accredited College or University, • Must have a minimum three years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care experience, and relevant work experience with juvenile justice systems, • Must have a minimum of two years of experience in a position of formal leadership and supervision of a, • team of at least 4 personsCompensation & Benefits:, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Whether you're looking to expand your HR expertise or launch a meaningful career, this is your opportunity to grow with a rapidly expanding organization. We are seeking an experienced Human Resource Business Partner to help drive our people initiatives, deliver outstanding internal HR support, and enhance our HR processes. The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives, • Align HR strategies with business objectives and recommend improvements, • Promote employee engagement through a proactive, hands-on approach (including remote interactions), • Adapt to a fast-changing work environment influenced by economic and policy shifts, • Drive innovation in HR practices and process improvements, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Comfortable giving and receiving constructive feedback, • Experience in military or government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to grow your HR skill set or launch a rewarding career with a fast-growing team? We’re hiring an experienced Human Resource Business Partner to help lead and execute our people initiatives, deliver exceptional internal HR support, and enhance our HR processes. We’re looking for someone who is a confident public speaker, personable, creative, dependable, and driven. Experience in call center operations or client services is a strong advantage. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive benefits including performance bonuses, comprehensive medical, dental, and vision coverage, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address key HR issues and initiatives, • Align HR strategies with business objectives and recommend improvements, • Foster employee engagement through proactive, hands-on approaches (including remote interactions), • Adapt to a dynamic work environment influenced by economic and policy changes, • Champion innovative HR solutions and continuous process improvement, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Ability to provide and receive constructive feedback, • Experience in military, government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job DescriptionBenefits: • Commission renewals, • Incentive Trips, • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent/ office manager to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agencys team to ensure successful long-lasting customer relations.QUALIFICATIONS:, • Must speak Spanish, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Ability to effectively relate to a customer, • Property & Casualty license (willing to obtain), • Life, Accident, & Health (willing to obtain)BENEFITS:, • Hourly plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office, • Incentive trips, • Training & development

Job DescriptionPsychiatric Rehabilitation Program Supervisor - Adult Services (18+) Families & Youth Innovations Plus (FYI+) Position: Full-Time Hourly Rate: $70,000 - $84,700 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Manager of Rehabilitation and Substance Use Disorder Services Department: Rehabilitation and Substance Use Disorder Services Job Summary The Psychiatric Rehabilitation Program Supervisor - Adult Services provides clinical leadership, supervision, and program oversight for FYI+'s adult psychiatric rehabilitation services serving individuals ages 18 and older with serious mental health conditions. This role ensures high-quality, recovery-oriented, and evidence-based psychiatric rehabilitation services that support adults in achieving self-defined goals related to community living, employment, education, housing stability, wellness, and social inclusion. The Supervisor is responsible for maintaining fidelity to psychiatric rehabilitation principles, ensuring compliance with federal and New Mexico CCBHC standards, and fostering a person-centered, trauma-informed, and culturally responsive program environment. This position balances clinical supervision, program development, quality assurance, and limited direct service delivery, and plays a key leadership role within the adult behavioral health continuum. What You'll Do: Clinical Supervision & Adult Program Leadership (Approx. 40%) • Provide weekly individual and group clinical supervision to Adult Psychiatric Rehabilitation staff, including Recovery Navigators and Certified Peer Support Specialists, • Review and approve adult psychiatric rehabilitation assessments and person-centered rehabilitation plans, • Ensure services focus on functional skill development for adult roles, including independent living, employment, education, health self-management, and community participation, • Support staff in working with adults experiencing serious mental illness, co-occurring substance use disorders, chronic health conditions, homelessness, and justice involvement, • Provide consultation on complex adult cases, including crisis prevention and intervention, • Oversee adult psychiatric rehabilitation service delivery in alignment with CCBHC Criterion 4.i and New Mexico Medicaid PSR standards, • Ensure fidelity to evidence-based adult rehabilitation models, including:, • Individual Placement and Support (IPS) Supported Employment, • Illness Management and Recovery (IMR), • Wellness Recovery Action Plan (WRAP), • Evidence-based social skills training, • Monitor adult program outcomes including functional improvement, employment, housing stability, and community integration, • Conduct chart reviews, fidelity reviews, and documentation audits, • Maintain a small caseload of adult participants with higher acuity or complex needs, • Provide direct adult psychiatric rehabilitation services including functional assessments, skill-building, and in-vivo coaching in community settings, • Support adults in navigating real-world environments such as workplaces, housing settings, healthcare appointments, and community resources, • Participate in adult behavioral health leadership and interdisciplinary team meetings, • Assist with hiring, on-boarding, and training of adult psychiatric rehabilitation staff, • Coordinate with internal FYI+ clinical teams and external adult-serving partners (employment, housing authorities, adult education, healthcare providers), • Master's degree in Social Work, Counseling, or related mental health field, • Current New Mexico licensure as LISW, LPCC, LMFT, or LCSW (independently licensed), • RLD board-approved license in good standing, • Minimum three (3) years of post-licensure clinical experience working with adult populations, • Attestation of training in clinical supervision of non-clinical staff, • Demonstrated experience working with adults with serious mental illness and co-occurring disorders, • Ability to work flexibly in community-based adult service settingsPreferred Qualifications, • Certified Psychiatric Rehabilitation Practitioner (CPRP) credential or commitment to obtain within one year, • Experience supervising multidisciplinary adult behavioral health teams, including peer support staff, • Familiarity with CCBHC standards, Medicaid PSR documentation, and quality assurance, • Experience with adult supported employment, supported education, housing support, or community-based rehabilitation programsWork Environment & Expectations, • Services are primarily delivered in natural adult community settings (homes, workplaces, educational institutions, healthcare and community locations), • Flexible scheduling, including occasional evenings, may be required to support adult participant needs, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation and adherence, and service delivery. In this role, you will act as the primary point of contact for the client and the MCI operations and shared services team. Our Enterprise Account Managers are responsible for the following tasks: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Requires 10+ years of experience, • Must have the ability to learn customer service software applications, • Proficient in Microsoft Office Suite products, • Experience managing complex business process, • Effective communication skills, • Problem-solving and analytical ability, • Ability to multi-task in a fast-paced environment, • High school diploma or equivalent, • Minimum 18 years of age, • Lean Six Sigma, Six Sigma, and project management certification are a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Lead the QA team in monitoring and evaluating agent interactions across various campaigns., • Develop and implement QA frameworks, scorecards, and calibration sessions., • Analyze quality trends and provide actionable insights to operations and training teams., • Ensure compliance with client standards, internal policies, and regulatory requirements., • Conduct audits, feedback sessions, and coaching to improve agent performance., • Collaborate with stakeholders to align QA initiatives with business goals., • Prepare and present quality reports to internal leadership and clients. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in business, Quality Management, or a related field (preferred)., • 3+ years of experience in a QA leadership role within a BPO or contact center., • Strong knowledge of QA methodologies, tools, and contact center operations., • Excellent analytical, coaching, and communication skills., • Experience with QA software, CRM systems, and reporting tools., • Certifications in Quality, Six Sigma, or related areas (a plus).

Job DescriptionOutpatient Clinical Supervisor Families & Youth Innovations Plus (FYI+) Position: Full-Time MA/MS + License Salary: $74,000 - $89,540 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Clinical Manager Department: Outpatient Services Job Summary The Outpatient Clinical Supervisor's main responsibility is to provide consistent clinical individual and group supervision to staff and interns. The clinical supervisor is responsible for ensuring some program management functions such as reviewing and approving all client documentation, ensuring compliance for billable hours of their assigned staff, and ensuring staff development. The Outpatient clinical supervisor is also responsible for the personnel needs of their supervisees such as but not limited to time off approval, assessment and evaluation and other supervisory tasks as needed. What You'll Do: • Ensure timely review and approval of all EMR-Bear documentation for assigned staff (Comprehensive assessments, DAP notes, Treatment Plans and Updates, Safety Plans etc.), • Supervise 2nd Year Master level Interns referred from various clinical programs that include counseling, social work, marriage and family therapy programs., • Provide clinical supervision to licensed master level clinicians working toward independent licensure as needed., • Develop and maintain communication and appropriate working relationships with staff and Administration., • Act as a liaison and program spokesperson to the community when necessary or appropriate, • Develop and maintain coordination and linkages with other agencies, service organizations (CYFD JPPO/PSD), managed care entities, and CYFD, others as needed or appropriate, • Participate in the development of networking meetings, public presentations, media announcements, inter-agency trainings and staffing with agencies to include schools, CYFD Juvenile Justice Division and Protective Services Division, • Participate in program meetings and related committees as needed or appropriate, • Maintain a caseload and provision of therapy and related services appropriate to each client. Client record documentation shall be timely, accurate and maintained according to agency and contract standards. Average client contract hours or billable hours per week will be approximately up to 10 hours. This number may be adjusted depending on the number of employees supervised, • Participate in agency wide on call system as a provider of on call supports or a support person to new clinical personnel, • Master's Degree in Psychology, Social Work, Marriage and Family and Therapy, • Licensed Alcohol Drug Abuse Counselor "LADAC (Postgraduate certificate / diploma)", • Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist).

Job Description Outpatient Clinical Supervisor in the Anthony Area Families & Youth Innovations Plus (FYI+) Position: Full-Time MA/MS + License Salary: $70,000 - $84,700 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Clinical Manager and/or Clinical Director Department: Outpatient Services Location: Anthony, New Mexico Job SummaryThe Clinical Supervisor's main responsibility is to provide consistent clinical individual and group supervision to staff and interns. The clinical supervisor is responsible for ensuring some program management functions such as reviewing and approving all client documentation, ensuring compliance for billable hours of their assigned staff, ensuring staff development. What you'll Do: • Maintain a caseload and provision of therapy and related services appropriate to each client. Client record documentation shall be timely, accurate and maintained according to agency and contract standards. Average client contract hours or billable hours per week will be approximately up to 10 hours. This numbe may be adjusted depending on the number of employees supervised, • Conduct individual and group supervision with staff on a regular basis and live supervision as needed, • Clinical supervisors will supervise a maximum of 8 supervisees. (no more than 3 of these will be interns in a calendar year)., • Ensure timely review and approval of all Streamline documentation for assigned staff (Comprehensive assessments, DAP notes, Treatment Plans and Updates, Safety Plans etc.), • Create staff retention and development plans with assigned staff, • Supervise 2nd Year Master level Interns referred from various clinical programs that include counseling, social work, marriage and family therapy programs., • Responsible for disseminating agency wide communication to program staff, • Provide clinical supervision to licensed master level clinicians working toward independent licensure as needed., • Develop and maintain communication and appropriate working relationships with staff, Administration, • Act as a liaison and program spokesperson to the community when necessary or appropriate, • Develop and maintain coordination and linkages with other agencies, service organizations (CYFD JPPO/PSD), managed care entities, and CYFD, others as needed or appropriate, • Participate in the development of networking meetings, public presentation, media announcements, an interagency trainings and staffing with agencies to include schools, CYFD Juvenile Justice Division and Protective Services Division, • Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist), • Counseling(Bachelor's degree) or Psychology(Bachelor's degree), • Ability to multi-task, prioritize and work under pressure without losing sight of objectives, • Personable, models respect when interacting with others, • Ability to team build, coach staff and assist in professional development, • Ability to implement and adhere to agency wide values, DEI practices and global strategies

Job DescriptionNCS is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our multidisciplinary team dedicated to supporting the communication and social-emotional needs of K–8 students. In this role, you will work directly with students—many of whom are Autistic or have identified speech and language challenges—by providing individualized and group therapy services. You’ll play a key part in fostering communication growth, self-advocacy, and social interaction skills that empower students to thrive academically and socially. With access to rich professional development, a collaborative team, and a mission-driven school culture, this position offers both purpose and professional growth. What We Offer • Supportive SLP Team: Join a team of 4+ in-house SLPs for regular collaboration and shared expertise., • Expert Supervision: Direct mentorship from a licensed, experienced SLP team manager., • Professional Development: Monthly consultation with a Social Thinking® collaborative trainer and access to targeted workshops., • Generous CEU Allowance: $250 annually for continuing education., • Deliver individualized and small-group speech and language therapy to students with IEPs across K–8., • Address a broad range of communication areas including:, • Receptive and expressive language, • Articulation and phonological processing, • Fluency and voice, • Social-pragmatic language and conversational skills, • Design and implement Social Club programming for Autistic students using Social Thinking® methodologies.Assessment and Documentation, • Conduct initial and ongoing evaluations, screenings, and assessments to identify communication disorders., • Develop, write, and update IEP goals and present levels of performance in collaboration with the IEP team., • Maintain clear, accurate, and confidential records including session notes, progress reports, and compliance documentation., • Ensure therapy and documentation adhere to IDEA regulations and school policies.Collaboration and Consultation, • Provide support to general education and special education staff with classroom strategies and interventions for at-risk or struggling students., • Participate actively in student support meetings, IEP meetings, and family consultations., • Work closely with school leaders, teachers, and other specialists to ensure holistic support for students.Professional Development & Growth, • Attend and contribute to weekly team meetings and regular supervision with an experienced SLP team manager., • Participate in ongoing school-wide professional development sessions., • Engage with outside experts and Social Thinking® consultants through monthly supervision and collaboration., • Take advantage of $250 CEU reimbursement and opportunities to supervise graduate-level SLP students.Qualifications, • Master’s degree in Speech-Language Pathology or Communicative Disorders, • Valid state license or eligibility for licensure as an SLP, • Clinical Fellows (CFs) encouraged to apply – high-quality supervision provided, • Experience supporting school-aged students with disabilities, especially Autistic learners, • Familiarity with Michelle Garcia Winner’s Social Thinking® curriculum, • Strong interpersonal, organizational, and communication skills Requirements Authorized to work in the US without sponsorship TSSLD Certification Required Master's Degree in Speech and Language Pathology or Communicative Disorders Licensed SLP/CF (high quality supervision available) Requisition #cmkh01bpz2ye40iqyi271ylq2

Job Description Outside Sales Agents C Berman Associates is expanding and looking for individuals that will be responsible for acquisition, development, performance and management of automotive accounts. A high performance individual who also has the personality and professionalism to work with automobile dealership management. Responsibilities • Prospect and acquire new automotive dealership accounts, • Develop F&I product sales and improve overall F&I performance, • Implement policies and procedures for newly acquired business, • Conduct sales presentations and dealership training, • Proven F&I, Sales Manager or GM experience is required, • Extensive knowledge of retail automobile dealership operations, • Excellent presentation, communication and sales skills, • Basic Computer skills, • Must be able to travel to dealerships in assigned region, • Must have a valid drivers license and acceptable transportation, • Must be a team player as well as able to work independently Compensation We offer an exceptional compensation plan with most agents earning over $200,000 per year. Payments begin during training and occur prior to account acquisition. You Must be available for Out of State Training in our New Jersey office the week of May 3rd, 2026.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met., • Lead and mentor supervisors, team leads, and support staff., • Analyze performance data and implement strategies for improvement., • Collaborate with clients to align on goals, expectations, and service delivery., • Manage workforce planning, scheduling, and resource allocation., • Drive employee engagement, retention, and professional development., • Ensure compliance with company policies and client requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Operations, or a related field., • 5+ years of experience in a contact center, with at least 2 years in a management role., • Strong leadership, analytical, and communication skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Experience managing multiple teams or campaigns.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Enterprise Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation and adherence, and service delivery. In this role, you will act as the primary point of contact for the client and the MCI operations and shared services team. Our Enterprise Account Managers are responsible for the following tasks: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the primary point of contact for assigned client accounts., • Conduct regular business reviews and performance presentations., • Monitor service delivery and ensure adherence to SLAs and KPIs., • Collaborate with operations, QA, and training teams to resolve issues., • Identify opportunities for account growth and service improvement., • Manage client onboarding, transitions, and change requests., • Track and report on client satisfaction and feedback. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Communications, or a related field., • 3+ years of experience in client services or account management in a BPO., • Strong relationship management and communication skills., • Ability to analyze data and present insights to clients., • Experience managing multiple client accounts.

Job DescriptionJob Summary The Program Manager is responsible for overseeing programs, tracking their status, and leading conflict resolution to ensure said programs remain on plan, are delivered on time, and meet both customers’ expectations as well as the company’s revenue and profitability goals. This includes interfacing with sales and customers to provide updates and seek input as needed, and with engineering, operations, and quality to coordinate design, sourcing, prototyping, production, and shipping activities. Duties & Responsibilities DUTIESRESPONSIBILITIESSupport business development activities. • Support the drafting of RFI, RFP, and RFQ responses., • Inform sales about new opportunities with existing customers., • Support the capture of follow-on business through existing programs.Cooperate with Salesperson and Product Manager to ensure smooth transition of programs from closing (PO received) to fulfillment process., • Ensure all functional groups have reviewed, as applicable, customer and contractual requirements and have provided a methodology to address., • Review new customer contracts/POs and provide acknowledgement to customers., • Create “Jobs” folders post-award., • Assume responsibility as the main point of contact after a contract is awarded/PO is received., • Support engineering efforts on assigned programs, including review of technical requirements, participation in design reviews, and oversight of system integration activities., • “Provide technical input and coordination between engineering and program stakeholders to ensure compliance with aerospace/defense standards and customer requirements.Plan and manage programs through the fulfillment process., • Lead development and management of the Integrated Master Schedule (IMS) in accordance with program requirements, customer milestones, and contractual obligations. Craft and deploy project management tools as needed., • Maintain open, effective communication among all functions involved in the fulfillment process., • Maintain constant communication with customers and sales on program status, issues, and resolutions., • Assess customer satisfaction and provide internal awareness of customer issues and concerns if any., • Organize and direct program milestones with the customers – for example, KOM (kick-off meeting), SRR (system readiness review), CDR (critical design review), PDR (preliminary design review), SOI (stages of involvement), etc., • Coordinate and lead customer visits or meetings at customer sites., • Prepare and deliver reports for customers as needed., • Promptly and thoroughly answer all questions and concerns from the customers regarding their programs., • Lead the response to post-award customer documentation by customer such as test results, certificate of conformity (CoC), shipping documents, etc., • Negotiate scope change impacts with customers., • Manage commercial or technical changes in programs in cooperation with all functions affected., • Keep the “Jobs” folders up to date., • Ensure all contract deliverables are met in a timely and comprehensive manner., • Establish priorities for each program for the matrixed team, clearly communicate these priorities, and reconcile any resource or other conflicts., • Oversee schedule attainment by all functions as well as drive for timely functional hand-offs., • Track the status of programs through the fulfillment process and lead the development of countermeasures whenever programs are falling behind in the schedule or failing to meet customers’ expectations., • Identify program risks and lead the mitigation of the same., • Manage and prioritize Engineering requests through the fulfillment process., • Collaborate with Engineering to ensure products meet customer requirements., • Coordinate qualification test activities with Engineering and review results for adequacy., • Work with Product Manager and Supply Chain to address end-of-life components impacting on-going programs., • Enforce comprehensive production readiness reviews (PRR) and coordinate seamless transition from development/prototyping to production., • Lead program review meetings (PRM) monthly to communicate program status to the organization., • Elevate significant issues to upper management., • For each program, calculate estimate to complete (ETC) and estimate at completion (EAC), monitor actual vs. budgeted expenses, track cost and gross margin, and report on all of them., • Own full Profit & Loss (P&L) responsibility for assigned program(s), including forecasting, budget management, cost control, and variance analysis., • Partner with Finance and Operations to ensure program profitability, monitor key performance metrics, and drive corrective actions when necessary.Support customers through the post-sale process., • Maintain regular contact with customers after the delivery of products., • Lead the resolution of programs’ warranty and non-warranty issues., • Provide follow-on support for the life of the programs such as responding to subsequent RFQs, redesign efforts, etc. Required Skills/Abilities:, • 10+ years relevant experience in Program Management and/or Operations Management of Aerospace and Defense programs., • Bachelor’s Degree, Engineering Preferred., • PMP Certifications preferred., • This position requires up to 25% travel to customer sites, suppliers, and company facilities (domestic and international)., • Excellent customer relations skills., • Demonstrated experience interfacing with customer’s engineering, subcontracts, program management, and executive management organizations., • Understanding of defense-related avionics/electronics technology. Airborne recording, processing, and routing experience a plus., • Understanding of and experience with all phases of mil/defense programs including design and development; Qual testing; SDRL’s; pilot production; rate production; and aftermarket support, • Understanding of DFAR’s and government contracting rules and requirements., • Business development experience with major Aerospace and Defense Prime contractors and with DoD agencies (USAF, USN/USMC, Army, other). Experience on international Aerospace and Defense programs a plus., • Demonstrated experience collaborating closely with internal engineering, finance, manufacturing, and supply chain cross-functional teams., • MS Project understanding and scheduling experience., • Understanding of the application of Earned Value Measurement (EVM) techniques., • Experience assembling and evaluating complex bids and proposals, including non-recurring engineering, qual test, and recurring manufacturing content • Experience developing and tracking key performance metrics.Personal Traits and Characteristics:, • Quality First: Plan & execute accurate, complete, timely and reliable work. Integrity never compromised., • Respect for People: Appreciates and leverages diversity in experience, heritage, education, organization level and gender., • Design by Fact: Gathers, analyzes and summarizes data to draw rational, fact-based conclusions., • Blameless: Seeks root-cause solutions and fixes processes rather than finding someone to blame., • Teamwork: Collaborative with customers, suppliers & associates at all levels towards mutual objectives., • Sense of Urgency: High energy, bias for taking action. Spontaneously recognizes and resolves issues., • Customer Focus: Makes customers a primary focus, develops and sustains loyal, productive relationships., • Continuous Improvement: Develops and implements creative solutions to systems and processes., • Deliver Results: Driven to deliver short and long-term results. Maintains focus on what’s most important., • Adapting to Change: Able to effectively adapt to an environment of change, uncertainty, and ambiguity., • Intellect: Understands the conceptual, strategic, tactical and technical aspects of an issue., • Innovative: Generates and implements creative solutions. Challenges current methods and seeks alternatives. While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. This position requires travel of approximately 20%. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office environment with temperature control; may be exposed to chemicals related to the manufacturing process. The noise level in the work environment is usually moderate. Powered by JazzHR ezXzaA4bps

Job DescriptionYouth & Family Navigator Families & Youth Innovations Plus (FYI+) Position: Full-Time Hourly Rate: $17.31 - $21.76 (3 levels based on experience and education) Reports To: FRC Program Supervisor Department: Family Resources Center (FRC) Job Summary The Youth & Family Navigator serves as a guiding light for youth and families in need, illuminating their path to accessing essential resources, vital supports, and clinical services. Their typical workday involves engaging with youth and families from diverse backgrounds, actively listening to understand the intricate challenges they face. With compassion and expertise, the Navigator conducts engagement activities, screeners, and assessments to identify each youth and family's unique needs - whether housing, food, healthcare, childcare,employment, program referrals, counseling, or other areas of need related to well-being. The Navigator comes alongside youth and families to collaboratively develop individualized success plans, carefully tailored to connect them with the appropriate assistance and benefits they qualify for through warm-handoffs. Maintaining extensive knowledge of local, state, and federal programs, as well as community organizations, is crucial. The Navigator utilizes this information to guide youth and families through complex application processes, appointments, documentation requirements, and eligibility criteria, ensuring no opportunity for support is missed. Acting as a steadfast advocate, the Navigator champions each youth and family's cause with service providers, articulating their needs with empathy and conviction. Regular follow-ups and open communication allow for monitoring progress, adeptly addressing barriers, and adjusting plans as circumstances evolve. Meticulous documentation of each youth and family's journey, accurate case notes, and tracking accessed services are vital responsibilities. This data informs the work while fostering collaboration with case managers, social workers, and providers to promote a cohesive, holistic approach. Strong interpersonal skills, cultural competency, attention to detail, and resourcefulness are invaluable assets in this role. Building trust and lasting connections with diverse youth and families goes beyond merely providing services. Ultimately, the Navigator's role empowers youth and families and guides them toward a brighter future through unwavering compassion and dedication. Interpersonal skills, cultural awareness, and a solutions-focused mindset are essential to success. What You'll Do: • Provide confidential administrative support related to sensitive issues, • Triage customers' needs and guide them to the appropriate pathway of services, • Assists customers in completing all on-boarding paperwork and filling out applications and other forms necessary to access other health care professionals, regional agencies, and community service programs., • Coordinate warm hand offs between providers for each pathway to services determined., • Serve as a community referral link for customers to internal and/or external services and service providers., • Monitors scheduled intakes daily, if there is a no show or cancellation, navigation specialist will schedule another patient, • Manage agency data tracking systems for all referrals that flow through the Resource and Referral, • Utilize EHR clinical database to activate new clients and manager referrals for the agency, • Will maintain a caseload, • Associates degree in a human service field from an accredited college or have a minimum of two years experiences working with the targeted population, • Excellent written and verbal communication skills, • Integrity and professionalism, • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and Social Media web platforms., • Ability to adapt to changes in the work environment, manage competing demands, and is able to deal with frequent change, delays, or unexpected events without losing sight of objectives or completing tasks, • Ability to multitask, prioritize, and work under pressure without losing sight of objectives, • Communication and organizational skills, as well as Project Management skills, bookkeeping skills, and time management skills., • Must pass background checks (fingerprint-based criminal records checks and child abuse and neglect screening), • Must maintain a full certification of the following trainings; CPR/First Aid and CPI, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description As a cornerstone of Las Cruces and Southern New Mexico for over four decades, Families and Youth Innovation Plus has empowered countless youth and families through life-changing resources and opportunities. Our mission is to create a safer and healthier community by focusing on children and families. Join our passionate team and be part of our continuing legacy of positive change! Outpatient Therapist (Jardin de los Niños), Full-Time Salaried/Exempt Make a Difference in Youth & Family Services! The Therapist/Clinician conducts diagnostic mental health assessments and formulates appropriate treatment plans for children, adolescents, maternal and infant mental health and their families based on the family needs and strengths by collaborating with physicians, treatment team members and service providers as necessary to implement patient interventions and achieve treatment goals. This position requires the flexibility to work at two different clinic locations within the community - Las Cruces and Hatch. What You'll Do: • Conduct diagnostic assessments and formulate appropriate treatment plans, • Implement patient interventions based on assessment, patient input and in conjunction with the treatment plan team, • Prepare, organize, and engage in individual and group psychotherapy interventions according to established patient goals and treatment plan, • Monitor all patient and family progress in treatment and outcomes as a result of interventions, • Provide Social Emotional Learning interventions and consultation in the classrooms of Jardin de los Niños as needed, • Provide education and information in the community as needed, • Provide outreach and referral assistance to clients unable to access services in the community, • Collaborate with primary physician, team members and other staff and service providers regarding client care, • Participate in multidisciplinary team meetings in the school setting to facilitate treatment that is sensitive to the varying needs of each client., • Maintain written clinical records and statistical records on individual and group services and prepare written reports, • Prepare comprehensive treatment summaries assessing progress in treatment and barriers to discharge, • Provide 10-15% of interventions in nontraditional settings and during non-traditional hours. (home, community, school, field office, telehealth) (after 5:00pm M-F and Saturday), • License in the State of New Mexico (LISW, LMSW, LPCC, LMHC or LMFT), • Master's level behavioral health intern, psychology intern, pre-licensure; psychology postdoctoral student; provisional or temporary licensure, • Must pass a criminal background check; maintain a current driver's license, • Participate in professional development to obtain needed continuing education credits and professional growth, • Competitive salary, • Compensation and Benefits Compensation is commensurate with experience. Benefits include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays, • Opportunity to make real community impact

Job Description DEPARTMENT OVERVIEW The Refugee & Asylee programs at LFSRM help people uprooted by persecution and violence work towards self-sufficiency through essential resettlement services including case management, employment, housing, school registration, cultural orientation, and referrals to internal and external services for English language acquisition, health and mental health needs, employment, and economic development. LFSRM works with national and local organizations to provide the services and resources needed for newly arrived Refugees to achieve rapid self-sufficiency, integrate into their new communities, and thrive. JOB SUMMARY & RESPONSIBILITIES The Case Manager coordinates with other members of the team to assist clients with stabilization, promote self-sufficiency, and facilitate long-term integration. Through case management and resource referral, this position helps clients who have been impacted by complex traumatic experiences meet immediate basic needs and achieve short- and long-term goals. Services are delivered in a culturally responsive manner and often in another language. REQUIRED COMPETENCIES Occupational Competencies * Provide case management: Familiarity with assessment, care planning, facilitation, coordination, and advocacy for support on behalf of and in collaboration with individuals or families. * Coordinate services: Knowledge of currently available community resources, services, and supports, and ability to connect individuals or families to appropriate resources to meet their needs through referral, application, or enrollment assistance. * Deliver services within diverse cultural communities: Skills and sensitivity in working with individuals and families from a variety of ethnic and cultural backgrounds. * Apply Person-Centered Care: Treats individuals as partners in planning, developing and accessing care to ensure services are appropriate to their needs. Puts clients and their caregivers at the heart of all decisions. * Meet standards of practice: Familiarity with or ability to follow practice standards, including applicable local, state and federal regulations and guidance, and contractual requirements. * Provide crisis intervention: Experience with crisis management, problem solving, and mediation best practices. * Communicate professionally: Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services. * Manage case file compliance: Maintain organized, up-to-date physical case files and digital records in accordance with program, agency, and funder requirements. * Ensure data accuracy and integrity: Consistently enter, update, and review client data in online systems to ensure records are complete, accurate, and audit ready. * Meet documentation timelines: Complete all required documentation within established deadlines, balancing client services with timely data entry, quality and attention to detail. Foundational Competencies Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Social Perceptiveness: Being aware of others' reactions and attempting to understand the personal and cultural reasons for their reactions. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. EXAMPLE ACTIVITIES • Coordinates with pre-arrival team to prepare for new arrivals and ensure housing is available., • Greets clients at the airport, transports to housing, conducts intake and assessment and initiates service plans., • Serves as an advocate and resource for clients and provides equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons., • Works collaboratively with other members of the team to assist clients with applications for public benefits, enrolling children in school, obtaining identity documents, and other services and referrals, as needed., • Conducts individual and group education and coaching on important life skills including but not limited to accessing transportation, budgeting, and managing household finances., • Maintains ongoing communication with clients to assess client progress and provide support as needed throughout the life of the case., • Frequent regional travel. Required to transport clients in personal vehicle., • Travel to conduct assigned airport pickups, home visits, or other tasks outside of standard business hours, including evenings, is required.REQUIRED CERTIFICATIONS, • Associates degree OR two (2) years of experience in a related field such as social work, human services, humanitarian, mental health, or other related field. Equivalent combination of education and experience accepted.LANGUAGE SKILLS, • Must be able to fluently speak, read, translate and write in the following language(s):, • English Job Posted by ApplicantPro

Job Description Wraparound Facilitator Families and Youth Innovations Plus (FYI+) Position: Full-time Salary: $43,000.00 - $52,030.00 (depending on Education and Experience) Reports to: Wraparound Program Manager Department: Wraparound Services Job Summary: The Wraparound Facilitator provides intensive, supportive interventions for identified families using Wraparound values, principles and practices This involves assessing the strengths and needs of the family on an ongoing basis, teaching clients the health, safety and nutritional needs of the family and how to meet these needs, and identifying support resources and assisting clients in accessing them. Competencies: • Concern for Safety, • Information Management, • Acting with Empathy and Compassion, • Emotional Intelligence, • Fostering Communication, • Professionalism, • Work closely with the family and other team members to help them understand the purpose and value system of the Wraparound approach and to encourage them to effectively participate in the process, • Arrange for the collection of relevant information regarding the family history, current situation, strengths, needs and vision, • Engage team members in developing an overall plan of care that includes a vision statement, addresses initial conditions that brought the child/youth/family for help, builds on strengths, addresses needs, documents safety contingencies, details actions and specifics on evaluation process, • Enlist the support and engagement of team member in meeting needs of the youth and family, • Facilitate communication among all team members in planning meetings regarding the follow through timeliness and outcomes of planned interventions, • Coordinate and allocate resources (e.g. Flex Funds) needed to implement the interventions outlined in the plan of care, • Coordinate additional services (e.g. health medication, psychological testing) and provide linkages/referral to these services as identified in plan of care, • Guide team to implement the interventions of the plan and update as necessary based on an ongoing feedback and evaluation process, • Empower family members to revisit and revise safety plan as needed, • Bachelor's Degree with significant community knowledge or Master's Degree in Human Services related field, • Required to have a minimum of three years' experience in clinical practice with children, adolescents, and families, two years' experience providing social services in a licensed child placement agency or a state child placement agency with at least one year of supervisory experience., • Must pass a CYFD Criminal Records Check, • CPR/First Aid (Training will be provided), • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Reports to: Brand Manager Location: Store Location Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential. About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE * Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. * Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. * Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. * Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. * Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. Why join our winning team? • We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers., • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business., • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more., • Paid time off that increases with seniority, • Professional development and promotion opportunities, • Employee recognition programs, • Employee Assistance Program (EAP), • Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!, • We offer competitive variable compensation opportunities and commission on sales. Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available. * Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs. * Troubleshoot and identify problems related to prescription. * Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations. * Attain sales goals established while complying with company and local policies and procedures. * Adhering to quality control standards including OSHA and other safety requirements. * Ensure brand standards by performing basic housekeeping duties when necessary. * Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. * Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. * Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. * Other duties as assigned and required. Key Qualifications * You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment * You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment * You have the skills necessary to communicate effectively with a diverse group of people Are you the perfect fit? * Do you share our vision of modernizing eye care for all people and making eye care easy? * Do you have a high school diploma or equivalent required? * Are you passionate about outstanding customer/patient care and eager to share that passion with others? * Do you have schedule flexibility? Work hours will be determined based on business needs. * Optical experience is a plus Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Job Description Please note relocation is required for this role to: Deming, NM Respiratory Therapist Mimbres Valley Medical Center is your community medical provider, serving southwestern New Mexico area and its residents with inpatient, outpatient, medical, surgical, diagnostic and emergency care. We are your family, friends and neighbors, and we work with and for our community to provide quality healthcare that fits your life and lifestyle. Job Summary: • Assists in the diagnosis, treatment, and management of patients with pulmonary disorders., • Collects and analyzes sputum, blood, and breath specimens to determine levels of oxygen, carbon dioxide, and other gases., • Also measures the lung capacity of a patient to determine if there is impaired function., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of tasks., • A certain degree of creativity and latitude is required., • Associate's degree and a credential of Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT). New Mexico RRT or CRT License. * Current Certification through national credentialing board. * BLS, ACLS, PALS, NRP Certification or receive per policy upon hire. Benefits: • Competitive salary and benefits package., • Opportunities for professional development and advancement., • Supportive work environment with a collaborative team., • Comprehensive healthcare coverage., • Retirement savings plan., • Paid time off and flexible scheduling options., • Student loan repayment program. #ZR #EXP

Job Description Please note relocation is required for this role to: Deming, NM Registered Nurse - ICU - Nights Mimbres Valley Medical Center is your community medical provider, serving southwestern New Mexico area and its residents with inpatient, outpatient, medical, surgical, diagnostic and emergency care. We are your family, friends and neighbors, and we work with and for our community to provide quality healthcare that fits your life and lifestyle. We’re making a difference in our friends’ and families’ lives and would like you to join our team. Position Details: Full Time Shift: Nights Hours: 36 per Week, 12 Hour Shifts $25,000 Sign-On Bonus for New Hire with a 2-Year Commitment Job Summary: • Evaluates assigned patients and plans, implements and documents nursing care., • Assists physicians during examinations and procedures., • Performs various patient tests and administers medications within the scope of practice of the registered nurse., • Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of tasks., • A wide degree of creativity and latitude is expected., • RN Licensure in the State of New Mexico., • Graduate of an School of Professional Nursing., • Requires an associate's degree and is certified as a registered nurse., • Prefer Bachelors degree in Nursing., • Two years of nursing experience in critical care, preferred., • Competitive salary and benefits package., • Opportunities for professional development and advancement., • Supportive work environment with a collaborative team., • Comprehensive healthcare coverage., • Retirement savings plan., • Paid time off and flexible scheduling options., • Student loan repayment program. #ZR #EXP

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives, • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to supervisors regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting, • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. Supervisors in this are responsible for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. The Customer Service Supervisor conducts regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call handling., • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to representatives regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting., • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this role, you’ll lead a team of 5–10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead and mentor a team of call center supervisors overseeing inbound and outbound operations., • Coach supervisors on customer service best practices and operational excellence., • Monitor and manage KPIs, performance metrics, and productivity standards., • Foster a culture of accountability, continuous improvement, and high performance., • Oversee workforce management, including scheduling and performance goal setting., • Develop strategies to ensure exceptional customer satisfaction across all interactions., • Motivate and develop teams to maximize sales and service opportunities., • Ensure accurate and timely payroll submissions., • Drive revenue and profitability growth within the call center., • Analyze team and individual performance to identify trends and improvement areas., • Communicate process updates and key initiatives clearly and effectively., • Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting., • Lead quality assurance efforts to maintain world-class service standards., • Manage hiring, coaching, and, when necessary, termination of staff., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Minimum 5 years of call center management experience., • Associate’s degree or equivalent combination of education and experience., • Strong leadership and staff development skills., • Excellent interpersonal and communication abilities., • Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Proven ability to drive performance and meet sales and service targets., • Deep understanding of call center tools, KPIs, and SLA management., • Effective conflict resolution skills for both customer and employee issues., • Strong organizational, time management, and multitasking capabilities., • Adaptability in a fast-paced, evolving environment., • Clear, concise communication both written and verbal., • A proactive, solution-oriented mindset with a passion for excellence., • Ability to prioritize and execute tasks independently., • Strong accountability and performance management skills.

Job DescriptionSafety & Training Manager Location: Las Cruces, NM (Travel to sites as needed) Department: Human Resources FLSA Status: Exempt Employment Type: Full-Time About the Role Tresco is seeking a Safety & Training Manager to lead and strengthen our organization-wide safety and training programs. This is a key leadership role designed for a professional who is passionate about workplace safety, employee development, and building effective training systems that support operational excellence. As Tresco continues to grow, this role plays a critical part in ensuring our teams are well-trained, compliant, and supported. The Safety & Training Manager will work closely with leadership, project teams, and employees across multiple contracts to create consistent, practical, and impactful safety and training programs. What You’ll Do * Lead the development, implementation, and oversight of safety and training programs across the organization * Design and coordinate required safety, compliance, and professional development trainings * Ensure compliance with OSHA, workers’ compensation, and applicable federal, state, and contract-specific requirements * Oversee accident investigations, incident reporting, and corrective action follow-up * Coordinate new hire orientation and ongoing training initiatives * Track training completion, certifications, and compliance documentation * Partner with managers and leadership to identify training needs and improve safety practices * Support emergency preparedness planning and safety audits * Supervise and support safety and training staff, as applicable * Prepare reports and recommendations for leadership What We’re Looking For * Bachelor’s degree in safety, training, human resources, or a related field (or equivalent experience) * Minimum of 3 years of experience in safety, training, compliance, or a related role * Experience developing and delivering training programs * Strong understanding of workplace safety principles and compliance requirements * Ability to work collaboratively across departments and influence without direct authority * Excellent communication, organizational, and problem-solving skills * Proficiency in Microsoft Office and training management systems Preferred Experience * Experience in regulated or contract-based environments * Supervisory or leadership experience * CPR/First Aid, Defensive Driving, or safety-related certifications Why Work at Tresco? At Tresco, our mission is to create meaningful employment opportunities for individuals with disabilities while delivering high-quality services to our customers. We value collaboration, accountability, and continuous improvement—and we’re looking for leaders who want to make a real impact. We offer a supportive work environment, opportunities for growth, and the chance to help shape safety and training practices across a diverse and mission-driven organization. Equal Employment Opportunity & Affirmative Action: Tresco is an Equal Opportunity and Affirmative Action Employer. We value diversity and are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We’re looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you’ll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You’ll be responsible for the performance, development, and success of a team of 15–25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead and manage a team of 15–25 entry-level customer service agents handling inbound calls., • Coach and develop team members on service standards, processes, and best practices., • Monitor and improve performance metrics, KPIs, and productivity benchmarks., • Foster a culture of accountability, continuous improvement, and excellence., • Oversee workforce management, including scheduling and goal setting., • Develop strategies to ensure high levels of customer satisfaction., • Motivate the team to identify and maximize sales opportunities., • Review and submit weekly payroll to ensure accuracy., • Drive revenue and profitability growth within the call center., • Track and analyze team and individual performance to identify trends and improvement areas., • Communicate updates and process changes clearly and effectively., • Provide regular feedback and coaching to agents on performance and development., • Collaborate with departments such as QA, Training, IT, and Recruiting., • Implement and audit quality assurance strategies to maintain service excellence., • Manage hiring, onboarding, coaching, and, when necessary, terminations., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform additional duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS • Minimum of 3 years of total call center experience or 1 year in a management role., • Associate’s degree or equivalent combination of education and experience., • Strong interpersonal and communication skills., • Proven supervisory experience with a focus on staff development., • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Demonstrated ability to drive performance and meet sales goals., • Familiarity with call center tools and technologies for KPI and SLA management., • Effective conflict resolution skills for both customer and employee issues., • Strong organizational, time management, and multitasking abilities., • Ability to adapt and thrive in a fast-paced, high-pressure environment., • Clear and practical written and verbal communication skills., • A proactive, solution-oriented mindset with a drive for continuous improvement., • Ability to independently prioritize tasks and implement effective solutions., • Strong accountability and performance management capabilities.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead and manage 5–10 call center supervisors overseeing inbound and outbound teams, • Coach and develop supervisors on customer service best practices and performance management, • Monitor and improve call center metrics, productivity, and service quality, • Foster a culture of accountability, continuous improvement, and excellence, • Oversee workforce management and set clear performance goals, • Develop strategies to enhance customer satisfaction across all service interactions, • Motivate teams to maximize sales opportunities and meet revenue targets, • Ensure accurate and timely payroll review and submission, • Track and analyze individual and team performance, addressing both strengths and areas for improvement, • Communicate process updates and key messages effectively to supervisors, • Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting, • Design and audit quality assurance strategies to ensure top-tier service delivery, • Manage hiring, coaching, and termination processes for call center staff, • Serve as a subject matter expert on client-specific operations, • Manage remote employees as needed, • Perform other duties as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older, • High school diploma or equivalent, • 2+ years of experience in call center operations management, • Strong data entry and computer skills, • Fluent in English (spoken and written), • Wired high-speed internet connection (20Mbps+ download speed), • Excellent organizational, written, and verbal communication skills, • Typing speed of 20+ words per minute, • Availability to work scheduled shifts, including during training, • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Ability to learn and navigate complex computer systems, • Reliable attendance and punctuality, • Strong conflict resolution, problem-solving, and negotiation skills, • Customer-focused mindset: empathetic, responsive, and patient, • Ability to multitask, self-manage, and stay focused in a fast-paced environment, • Strong interpersonal skills and team orientation

Job Description Family Outreach Services Success Coach Families and Youth Innovations Plus (FYI+) Position: Full-Time; Hourly/Non-Exempt Hourly Rate: $17.98 - $21.76 (3 levels based on experience and education) Reports to: Family Outreach Program Supervisor Department: Family Outreach Services Job Summary The Family Outreach Services Success Coach role ensures timely response and acceptance of referrals from New Mexico Statewide Central Intake (SCI). The Success Coach serves families who are reported and screened out for investigation for child abuse and neglect. The emphasis of case management is on assessing and addressing the family needs to better support any future prevention of child abuse and neglect. Competencies: • Information Management, • Acting with Empathy and Compassion, • Client Focus, • Emotional Intelligence, • Planning and Organizing, • Provide clients with supportive services, • Coordinate services between providers and clients, • Interpret agency services to clients and community, • Provide case management services and skill-building services to parent/guardian in the program, • Maintain individual case records on clients receiving services, • Provide specialized case management services to individual client needs, • Educate clients on available community resources and services, • Create programs and services to benefit clients and the community, • Bachelor's degree in social work or related human service fields., • At least 1 year of internship or post graduation experience OR two years of combined experience working with communities on health or social service related matters, case manager experience, • Excellent communication skills, both written and verbal, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Responsibilities The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities: • Maintain all aspects of equipment according to company standards., • Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned., • Manage inventory control on the service truck and for keeping the vehicle properly stocked., • Report to the Service Manager and will be assigned duties on a daily basis., • Maintain availability for after-hours service calls and be available for an open work schedule., • Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment, • Read job order and observes and listens to vehicle in operation to determine malfunction and to plan work procedures., • Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure., • Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts., • Perform all necessary diagnostic and documentation functions on the company computer system., • Examine protective guards, loose bolts, and specified safety devices on trucks, and makes adjustments., • Lubricate moving parts and drives repaired vehicle to verify conformance to specifications., • Perform preventative maintenance work as requested., • Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner., • Respond to customer inquiries regarding the work. Foster positive customer relations., • Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months., • Participate in training and utilize that training in the course of work. Benefits: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally. Basic Qualifications: • High school diploma or general education degree (GED)., • 7 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility., • Have a current and valid CDL and Medical card as required by the FMVS., • Mechanical aptitude and technical ability is a must., • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Job Description Overview The Job in a Nutshell: The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments. Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 04/14/2026 Responsibilities Main Ingredients: • Providing World Class Customer Service and a positive customer experience as the number one priority daily., • Exemplifying integrity, responsibility, and excellence and adhering to all policies., • Creating inviting, full and shopable departments., • Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels., • Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing., • Ensuring all in-stock products/conditions meet company standards., • Offering and following up on special orders., • Merchandising shelves, endcaps and dynamic displays., • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock., • Assisting in training and monitoring of department personnel including assigning and following up on tasks., • Conducting active and passive demos., • Working with the department managers to address performance issues within the department., • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities., • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks., • Maintaining the safety and security of customers and employees., • Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support., • Continually increasing product knowledge., • Using SAP and inventory management software, emailing and utilizing other IS programs as needed., • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings., • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store. Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive. Qualifications Recipe for Success: • High School diploma, GED or equivalent preferred., • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus., • 1 year of experience supervising others preferred., • 1 year of experience in vitamins/supplements preferred., • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable., • Ability to manage changing priorities and to stay focused with the task at hand., • Possess a sense of urgency in the completion of tasks., • Possess excellent customer service skills., • Highly organized with great attention to detail., • Ability to take direction and follow through., • Must be cashier trained and able to count currency., • Proficient in MS Word, Excel and Outlook This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description. Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future: All Crew Members • Birthday Bonus Pay, • Vitamin Bucks (up to $2,080 earned as store credit annually), • Holiday Pay for 5 Holidays – Stores Closed, • Paid Time Off (sick days and vacation) that Increases with Tenure, • Paid Nutrition Education, • good4u Crew Member Discount, • {N}power Program (customer appreciation and rewards program), • Regular, Scheduled Pay Increases, • Advancement Opportunities and Career Development, • Health and Wellness Program, • Employee Assistance Program (EAP), • Employee Referral Program Full-Time Crew Members (30+ hours/week) • Medical, Dental and Vision Insurance, • Paid Parental Leave, • Paid Medical Leave (through company paid short-term disability insurance), • Company Paid Short-Term Disability Insurance, • Company Paid Life Insurance, • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance, • Retirement Savings Plan (401k) with discretionary Company Match, • Healthcare and Dependent Care Flexible Spending Account (FSA) At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization. At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive. Physical Capabilities and Environmental Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-66% of time C = Constant; 67-100% of time Physical Requirements: • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift., • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs., • Must be able to occasionally use the computer for data entry and use of mouse., • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift., • Must be able to frequently to reach above chest., • Must be able to occasionally sit, squat, kneel, and climb as needed. Environmental Requirements: • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite., • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Job DescriptionNCS is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our multidisciplinary team dedicated to supporting the communication and social-emotional needs of K–8 students. In this role, you will work directly with students—many of whom are Autistic or have identified speech and language challenges—by providing individualized and group therapy services. You’ll play a key part in fostering communication growth, self-advocacy, and social interaction skills that empower students to thrive academically and socially. With access to rich professional development, a collaborative team, and a mission-driven school culture, this position offers both purpose and professional growth. What We Offer • Supportive SLP Team: Join a team of 4+ in-house SLPs for regular collaboration and shared expertise., • Expert Supervision: Direct mentorship from a licensed, experienced SLP team manager., • Professional Development: Monthly consultation with a Social Thinking® collaborative trainer and access to targeted workshops., • Generous CEU Allowance: $250 annually for continuing education., • Deliver individualized and small-group speech and language therapy to students with IEPs across K–8., • Address a broad range of communication areas including:, • Receptive and expressive language, • Articulation and phonological processing, • Fluency and voice, • Social-pragmatic language and conversational skills, • Design and implement Social Club programming for Autistic students using Social Thinking® methodologies.Assessment and Documentation, • Conduct initial and ongoing evaluations, screenings, and assessments to identify communication disorders., • Develop, write, and update IEP goals and present levels of performance in collaboration with the IEP team., • Maintain clear, accurate, and confidential records including session notes, progress reports, and compliance documentation., • Ensure therapy and documentation adhere to IDEA regulations and school policies.Collaboration and Consultation, • Provide support to general education and special education staff with classroom strategies and interventions for at-risk or struggling students., • Participate actively in student support meetings, IEP meetings, and family consultations., • Work closely with school leaders, teachers, and other specialists to ensure holistic support for students.Professional Development & Growth, • Attend and contribute to weekly team meetings and regular supervision with an experienced SLP team manager., • Participate in ongoing school-wide professional development sessions., • Engage with outside experts and Social Thinking® consultants through monthly supervision and collaboration., • Take advantage of $250 CEU reimbursement and opportunities to supervise graduate-level SLP students.Qualifications, • Master’s degree in Speech-Language Pathology or Communicative Disorders, • Valid state license or eligibility for licensure as an SLP, • Clinical Fellows (CFs) encouraged to apply – high-quality supervision provided, • Experience supporting school-aged students with disabilities, especially Autistic learners, • Familiarity with Michelle Garcia Winner’s Social Thinking® curriculum, • Strong interpersonal, organizational, and communication skills Requirements Authorized to work in the US without sponsorship TSSLD Certification Required Master's Degree in Speech and Language Pathology or Communicative Disorders Licensed SLP/CF (high quality supervision available) Requisition #cme8jtetcmnob0jo5v9lfg1f6

Job Description HSE Safety Manager This position is responsible for the implementation and management of the corporate health, safety, and environmental program for the location being hired. Working side-by-side with management and other levels of supervision, you will be responsible to ensure compliance with governmental regulations and industry standards. In order to be proficient in this position you must possess: • Excellent spoken and written communication skills (bi-lingual/Spanish speaking is preferred)., • Problem solving skills with ability to respond to problems calmly and independently, as well as ability to discern when to escalate issues., • Strong organizational skills and attention to detail with ability to manage multiple projects and follow-through from beginning to end on assigned tasks., • Proficiency in Windows operating system, cloud-based systems, electronic databases, and Office365., • Moderate to advanced knowledge of current health, safety, and environmental laws and regulations., • General knowledge of DOT rules and regulations as applicable to CMV/CDL drivers., • Exemplary professionalism and positive attitude whenever representing the company., • Ability to establish a rapport and partner with management on business strategies and company initiatives., • Levelheadedness to promote cooperative working relationships and positive team atmosphere., • Organizational skills to manage training program, health and safety programs, and other initiatives., • Integrity to maintain confidentiality and HIPAA regarding all employee and client issues Essential Functions and Responsibilities (included, but not limited to): • HSE Program Management:, • Implement and continuously improve HSE programs and policies to ensure compliance with local, state, and federal regulations, including OSHA and EPA standards for your assigned location., • Oversee the development and maintenance of site-specific safety and environmental plans, ensuring that all operations align with industry best practices., • Manage and coordinate regular safety audits, inspections, and environmental assessments of work sites, equipment, and operations to identify potential hazards, ensure compliance with safety standards, and to identify and mitigate risks., • Leadership and Team Management:, • Collaborate with the Corporate HSE & Compliance Manager to set performance goals for the HSE team and ensure those goals are met through effective leadership and resource allocation., • Training and Education:, • Develop and deliver safety training programs for all employees, including new hire orientation, job-specific training, and ongoing safety education., • Ensure employees are knowledgeable about proper safety procedures, personal protective equipment (PPE) usage, emergency response protocols, and safe operation of equipment., • Conduct regular safety meetings and toolbox talks to reinforce safety practices and address any emerging concerns., • Incident Investigation and Reporting:, • Lead investigations into workplace accidents, near-misses, and injuries to determine root causes and implement corrective actions., • Prepare and submit detailed reports on safety incidents, including recommendations for preventing future occurrences., • Track and analyze safety data to identify trends and areas for improvement., • Regulatory Compliance:, • Ensure compliance with OSHA regulations, EPA standards, and other relevant local, state, and federal safety and environmental regulations., • Maintain all required safety records, including injury logs, training certifications, and inspection reports., • Serve as the company’s liaison with regulatory agencies during inspections, audits, and investigations., • Risk Management and Hazard Control:, • Identify potential safety hazards and implement effective control measures to mitigate risks associated with drilling operations, machinery, confined spaces, and chemical exposure., • Collaborate with project managers and field supervisors to assess job-specific hazards and develop site-specific safety plans., • Oversee the proper storage, handling, and disposal of hazardous materials to prevent environmental contamination and ensure worker safety., • Safety Culture Promotion:, • Foster a strong safety culture by encouraging employee involvement in safety programs and initiatives., • Recognize and reward employees for exemplary safety behavior and contributions to a safer work environment., • Act as a safety mentor and resource for all employees, providing guidance and support on safety-related matters, • Emergency Response Coordination:, • Develop and maintain emergency response plans, including evacuation procedures, first aid protocols, and coordination with local emergency services., • Conduct regular emergency drills to ensure employees are prepared for potential emergencies., • Oversee the company’s first aid and CPR training programs, ensuring that all field teams are adequately trained., • Operate company vehicle in accordance with company policy. This position occasionally requires driving long distances and overnight stays to service/monitor your area of responsibility., • Travel is required for this position and your geographical area of responsibility is project dependent., • Manage company credit card and gas card in a responsible and ethical manner, in accordance with company policy. Physical Demands and Working Conditions: • Physical Requirements - Requires repetitive manual hand/finger dexterity and eye- hand coordination; requires the ability to use all office equipment; and the ability to lift/carry up to 30 pounds using appropriate body mechanics. Also requires the ability to walk up and down stairs, embankments, and on uneven work surfaces in the field., • Visual, Hearing and Communication Requirements - Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all staff, vendors, people we serve and clients., • Pressure Factor – May require working under stressful conditions at times and handling emergencies. Working conditions may be noisy with fluctuating indoor and outdoor temperatures. There will be pressure at times to meet scheduled appointments and deadlines and manage crisis situations. Minimum Requirements: • Associate’s degree in Occupational Safety and Health, Environmental Science, Engineering or 2-3 years in a health and safety-related role is a must., • Bachelor’s degree in Occupational Safety and Health, Environmental Science, Engineering or a related field with a minimum of 5-7 years of relevant experience is preferred., • Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), or other relevant safety certifications preferred., • Must possess a valid Driver’s License and maintain a good driving record., • Must submit and pass background, DOT drug/alcohol screening, and reference check., • Must submit and pass a non-DOT physical. Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Medical insurance, • Life insurance, • Paid time off, • Referral program, • Vision insurance, • Short Term Disability, • Long Term Disability Equal Opportunity Employer Veterans/Disabled, E-Verify Employer As part of the pre-employment hiring process at Hydro Resources Holding, Inc. and its subsidiaries, all candidates will be required to undergo background check and drug screening. External Company URL: Hydro Resources | Groundwater Exploration and Production ()

Job Description Please note relocation is required for this role to: Deming, NM Registered Nurse - ICU - Days - $25,000 Sign-On Bonus Mimbres Valley Medical Center is your community medical provider, serving southwestern New Mexico area and its residents with inpatient, outpatient, medical, surgical, diagnostic and emergency care. We are your family, friends and neighbors, and we work with and for our community to provide quality healthcare that fits your life and lifestyle. We’re making a difference in our friends’ and families’ lives and would like you to join our team. Position Details: Full Time Shift: Nights Hours: 36 per Week, 12 Hour Shifts $25,000 Sign-On Bonus for New Hire with a 2-Year Commitment Job Summary: • Evaluates assigned patients and plans, implements and documents nursing care., • Assists physicians during examinations and procedures., • Performs various patient tests and administers medications within the scope of practice of the registered nurse., • Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of tasks., • A wide degree of creativity and latitude is expected., • RN Licensure in the State of New Mexico., • Graduate of an School of Professional Nursing., • Requires an associate's degree and is certified as a registered nurse., • Prefer Bachelors degree in Nursing., • Two years of nursing experience in critical care, preferred., • Competitive salary and benefits package., • Opportunities for professional development and advancement., • Supportive work environment with a collaborative team., • Comprehensive healthcare coverage., • Retirement savings plan., • Paid time off and flexible scheduling options., • Student loan repayment program. #ZR #EXP

Job Description Compensation: Pay based on experience; opportunities for advancement available. People Oriented Leaders a Plus! Start asap with a probationary period of 30 days. You will begin as Pet Care Specialist and train into Coach. If you are a good fit, the position could become permanent. Schedule: Full-time or part-time (must be avail at least 30 hours); may include evenings and every other weekend, and holiday. General Summary: The Daycare Coach is responsible for advising Daycare Specialists in canine behavior and how to ensure a safe, enriching, and stress-free environment for playgroups. This role involves performing the duties of a Daycare Specialist while being available to help others develop skills to succeed in understanding managing dog behavior in daycare. This means monitoring dog behavior and human interactions with the dogs, offering advice and hands on support to help the new employee succeed. You are the right person if you have a passion for pets and patience with people. Company Culture YPS Makes Pets Better—Period. We do whatever it takes. We believe in Excellence--Not Perfection. We work in a “Get It Right the Second Time” method. Benefits & Perks Access to professional education (Fear Free, IBPSA, CPR/First Aid). Free daycare or overnight care for pets when you are present, 50% off all services when not present 20% discounts to immediate family Key Responsibilities • Provide guidance on job specific skills, • Inspire employees to achieve objectives, • Encourage communication with staff members, leads, and management., • Reach out to management with challenges any employee faces, • Communicate Team development needs with the Leads, Operations Manager and Owners, • Perform the duties of the Daycare Specialist Qualifications • High school diploma., • Attitude: “Yes, If" not "I Can't". Must be invested in making pets better--period., • Two positive past employer references and must pass a background check., • Dependable, team-oriented, and willing to cross-train in multiple areas. Experience of at least 30 days as a Pet Care Specialist • Physically able to lift and carry 40 lbs., stamina for active, hands-on work., • Ability to use a computer, two-way radio and cleaning tools effectively, • Knowledge of standard US measures for feeding., • Excellent observational, oral and written communication skills. Strong math, sales, and client service skills. • Reliable, self-motivated, and independent worker., • Proven leadership and training abilities; team-oriented with solid decision-making skills., • Excellent organizational, planning, and problem-solving abilities., • Demonstrated flexibility and resilience in dynamic environments. Commitment to professional growth and ongoing training • Ability to recognize and alleviate Fear, Anxiety, and Stress in animals. Must have IBPSA or equivalent completion certificates in Canine Body Language, Dog Handling & Equipment, Teaching Canine Basic Behaviors, Customer Service & Management • Must Have IBPSA Certification in Canine Provider and Canine Specialist (Certifications can be offered once hired). • Experience in dog handling, daycare, boarding, or related fields preferred., • People Oriented Leaders a Plus! Work Environment & Physical Demands • Active role requiring standing, walking, bending, and lifting throughout shifts., • Exposure to pets of various sizes, breeds, and temperaments (Aggressive dogs not allowed at YPS)., • Use of cleaning supplies, kennel tools, and safety equipment., • Loud and dynamic environment requiring focus and rapid task switching Company DescriptionMessages from our staff telling us the things they are most proud of working at Your Pet Space: Genuine caring for pets among their work teams. We are interested in each individual pet. Good communication among all departments at all levels. No hidden agendas among staff or management. The owners back up the staff in the case of a rude or abusive client. Excellent leaders—they feel comfortable working with everyone. Everyone is treated as an individual. Pleasant co-workers who are always willing to help one another. Input is focused on improvement, not criticism. Management is understanding and patient. They take an interest in the staff. We have a personal relationship with our clients. Clients believe in the staff.Messages from our staff telling us the things they are most proud of working at Your Pet Space:\r\n\r\nGenuine caring for pets among their work teams.\r\nWe are interested in each individual pet.\r\nGood communication among all departments at all levels.\r\nNo hidden agendas among staff or management.\r\nThe owners back up the staff in the case of a rude or abusive client.\r\nExcellent leaders—they feel comfortable working with everyone.\r\nEveryone is treated as an individual.\r\nPleasant co-workers who are always willing to help one another.\r\nInput is focused on improvement, not criticism.\r\nManagement is understanding and patient. They take an interest in the staff.\r\nWe have a personal relationship with our clients.\r\nClients believe in the staff.

Job Description General Manager When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. • Building, developing, and mentoring your sales team., • Working through teams to teach, coach and follow our sales process with Every Guest Every Time, • Attracting and retaining top caliber employees., • Brand advocate for Victra, • Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives., • Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store., • Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully., • Developing and implementing sales tools and initiatives., • Maintaining the performance of your store by running retail inventory compliance., • Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports., • Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base., • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions., • Owning all guest escalations and providing a timely resolution., • Clearly communicating company objectives and priorities to team members and providing timely follow up., • Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Here's what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Diversity, Equity, & Inclusion Employee Resource Groups, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture, to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation Pay will include a base rate of $$19.01 /hour with uncapped earning potential through commission What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Ability to lift ten pounds. All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. All General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You may be required to take an assessment. It takes about 20 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.

Job Description Success Coach (Case Manager) for Targeted Case Management (TCM) Families & Youth Innovations Plus (FYI+) Position: Full -Time; Hourly/Non-Exempt Salary: $17.98 - $21.76 hourly (3 levels based on experience and education) Reports To: Miriam Gutierrez, Target Case Management Program Supervisor Department: Case Management Program Job Summary The Success Coach (Case Manager) for Targeted Case Management (TCM) will provide specialized case management services to individual client needs. They also create programs to benefit clients and educate clients on available community resources. Success coaching ensures that clients receive services in a timely, appropriate, efficient and coordinated fashion. This position requires that in-person support and/or service delivery be provided by the employee in various settings approved by organizational leadership to include, but not limited to: homes, schools, outdoor settings, courtrooms, offices, shared spaces, street outreach locations, etc. These environments are often inclusive of higher levels of noise and other factors that may present a heightened level of stimuli and safety awareness. When providing or participating in leadership-approved on-line activities, being on-camera and actively engaged are also expected and required as part of this work. What You'll Do: • Coordinate services between providers and participants, • Provide case management services and skill-building services to youth in the program, • Provide housing case management services, • Maintain individual case records on participants receiving services, • Provide specialized case management services to individual participant needs, • Educate participants on available community resources and services, • Create programs and services to benefit clients and the community, • Attend community meetings relevant to program and clients, • Administer and facilitate the completion of appropriate intake forms, assessments, intake packet, and service plans, • Conduct field visits, attend meetings and be available to deliver services during traditional and non-traditional hours (when needed) in educational institutions, places of employment, FYI's main office, JPPO offices, detention facilities or any other setting that enables and promotes, the consistent and structured delivery of case management services, • Organize and facilitate life skills in both individual and group settings, • Must pass a CYFD Criminal Records Check, • Bachelor's degree in Social Work, Family and Consumer Sciences, Criminal Justice, Psychology, Sociology, or Criminology from an accredited College or University., • Four (2) years' experience working with at risk youth or children in an educational, behavioral health, or similar setting., • Excellent communication skills, both written and verbal, • Exhibit skills in comprehending, interpreting, and completing delegated tasks efficientlyCompensation & Benefits:, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job DescriptionSalary: Outpatient Clinical Supervisor Families & Youth Innovations Plus (FYI+) Position: Full-Time MA/MS + License Salary: $74,000 - $89,540 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Clinical Manager Department: Outpatient Services Job Summary The Outpatient Clinical Supervisor's main responsibility is to provide consistent clinical individual and group supervision to staff and interns. The clinical supervisor is responsible for ensuring some program management functions such as reviewing and approving all client documentation, ensuring compliance for billable hours of their assigned staff, and ensuring staff development. The Outpatient clinical supervisor is also responsible for the personnel needs of their supervises such as but not limited to time off approval, assessment and evaluation and other supervisory tasks as needed. What You'll Do: • Ensure timely review and approval of all EMR-Bear documentation for assigned staff (Comprehensive assessments, DAP notes, Treatment Plans and Updates, Safety Plans etc.), • Supervise 2nd Year Master level Interns referred from various clinical programs that include counseling, social work, marriage and family therapy programs., • Provide clinical supervision to licensed master level clinicians working toward independent licensure as needed., • Develop and maintain communication and appropriate working relationships with staff and Administration., • Act as a liaison and program spokesperson to the community when necessary or appropriate, • Develop and maintain coordination and linkages with other agencies, service organizations (CYFD JPPO/PSD), managed care entities, and CYFD, others as needed or appropriate, • Participate in the development of networking meetings, public presentations, media announcements,inter-agency trainings and staffing with agencies to include schools, CYFD Juvenile Justice Division and Protective Services Division, • Participate in program meetings and related committees as needed or appropriate, • Maintain a caseload and provision of therapy and related services appropriate to each client. Client record documentation shall be timely, accurate and maintained according to agency and contract standards. Average client contract hours or billable hours per week will be approximately up to 10 hours. This number may be adjusted depending on the number of employees supervised, • Participate in agency wide on call system as a provider of on call supports or a support person to new clinical personnel, • Provide agency wide crisis intervention as needed or requested What You Need: • Master's Degree in Psychology, Social Work, Marriage and Family and Therapy, • Licensed Alcohol Drug Abuse Counselor "LADAC (Postgraduate certificate / diploma)", • Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist).

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,. ANYTIME LIVE MANAGER ASSISTANCE. Collaborate with your Sales Manager to prepare and present competitive sales proposals.

Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration. Ensure Software Engineering staff are following best practices around application design, software developm

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning.

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning.

Our Regional Project Manager (IT-IA-IM Program / Project Manager Level III) (Government)1 earns between $78,800 - $216,703 yearly. AT&T has an opening for a Regional Project Manager (RPjM):. The job duties of the Regional Project Manager are as follows:.

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning.

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,. ANYTIME LIVE MANAGER ASSISTANCE. Collaborate with your Sales Manager to prepare and present competitive sales proposals.