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Job Description Impact XM is a global experiential marketing agency that empowers brands to power business. We design and deliver award-winning trade show exhibits, events, and branded environments that create meaningful connections. Our teams operate with an entrepreneurial mindset, high accountability, and a commitment to operational excellence. We are currently seeking a Manager, Logistics (Trade Shows & Events) to oversee logistics operations within our New Jersey fulfillment center. Position Overview The Manager, Logistics is responsible for overseeing all inbound and outbound logistics operations for internal and client projects at our New Jersey facility. This role ensures accurate shipping execution, cost control, compliance with federal and state regulations, and proactive issue resolution. The ideal candidate understands domestic and international freight, thrives under deadline pressure, and is highly collaborative across departments. Impact XM is a global experiential marketing agency delivering world-class events, trade show exhibits, and branded environments. Our New Jersey fulfillment center seeks a proactive logistics leader to manage domestic and international shipments with precision and efficiency. Key Responsibilities * Manage domestic and international shipments, including documentation and customs compliance * Provide transportation quotes and maintain pricing matrices * Track, confirm, and resolve shipment issues (damage, loss, delays) * Enter logistics costs into business systems for accurate job costing * Collaborate with Operations, Project, and Account teams to ensure timely delivery * Select and manage vendors and company vehicles * Prepare departmental profitability reports and manage logistics budget * Monitor market trends and communicate pricing changes Qualifications * 2–4 years logistics, transportation, or freight management experience, or post-secondary certificate * Strong knowledge of U.S. domestic and international shipping * Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) * Analytical mindset with strong organizational and problem-solving skills * Customer-focused, collaborative, and able to work under tight deadlines About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Message We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Health insurance, • Paid time off Responsibilities • Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs., • Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access., • Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access., • Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem., • Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support., • Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues., • Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access., • Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes., • Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement.Seasonal Responsibilities: During immunization season (such as flu, RSV, covid, etc.) liaison is expected to do the following: • Manage and Coordinate Seasonal Immunization Clinics, • at store level/on site, • at community level (community centers, community drives, centralized location(s)), • Promote and manage marketing materials for immunization seasons, • Managing flyers and promotional materials, • Coordinate at doctor/physician offices, • Outreach to the community, • Coordinate with insurance carriers including Medicare and Medicaid for billing purposes Requirements, • Preferred experience in a health care setting, preferably within a specialty pharmacy environment., • Strong understanding of medication administration processes and patient care standards., • Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process., • Previous experience as a pharmacy technician is highly desirable., • Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike., • Ability to work independently and as part of a collaborative team focused on enhancing patient service., • Commitment to ongoing professional development in the field of specialty pharmacy.Qualifications:, • High School Diploma or GED required, • Associate or bachelors degree preferred, • 1+ years of pharmacy/medical work experience or related field, • Strong customer service, communication, and sales skills, • Proven ability to manage multiple accounts and projects independently, • Understanding of product and payer reimbursement landscapes, • Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies, • Valid drivers license required, • Must be willing and able to drive from office to office within the assigned area (TBD)Preferred Skills:, • Previous experience in sales, marketing, or customer relationship management within the healthcare industry, • Full Time, • On-siteSchedule:, • Monday to Friday, • 40 Hours weeklyPay Rate:, • Bi-weekly, • $22-30 hourly (based on experience)Benefits:, • Paid time Off, • Medical Insurance, • 401k (Matching), • Travel Stipend, • Bonus based on PerformanceLocation: Pennington Apothecary, 6 North Main St. Pennington NJ 08534

Job Description Impact XM is seeking an Event Manager to lead the planning and delivery of high-profile meetings, events, and brand experiences across the U.S. and globally. This role is responsible for end-to-end event ownership, supporting a range of programs including conferences, corporate meetings, training programs, product launches, experiential activations, and branded events. From strategic planning and creative development through on-site execution and post-event evaluation, the Event Manager ensures programs are delivered seamlessly and aligned with client objectives. As a key member of our Meetings & Events team, the Event Manager will collaborate closely with internal account, creative, strategy, and production teams to ensure events are executed to the highest standard and deliver meaningful brand engagement. This individual will manage multiple programs simultaneously, oversee vendors and suppliers, control budgets, and represent Impact XM and our clients with professionalism. Key Responsibilities * Lead the full lifecycle of meetings and events, including live, hybrid, and experiential programs such as conferences, training events, brand activations, and corporate gatherings. * Collaborate cross-functionally to translate client objectives into engaging event experiences that support brand engagement and audience connection. * Manage budgets, timelines, and production schedules; negotiate with suppliers, venues, and service providers to ensure value and quality. * Oversee event logistics including registration management, travel and accommodation coordination, venue management, shipping/receiving, and on-site operations. * Serve as the primary event lead on site, ensuring seamless delivery, strong client partnership, and exceptional attendee experience. * Track and measure program outcomes and performance metrics to support continuous improvement and account growth opportunities. * Mentor junior team members and collaborate with agency partners, production teams, and freelance staff as required. Minimum Qualifications * 5+ years of experience managing meetings, conferences, or complex event programs, preferably within an agency or client services environment. * Demonstrated success leading projects from brief through execution while managing multiple workstreams and stakeholders. * Strong communication and client-facing skills with the ability to manage expectations, solve problems, and drive decisions. * Proven ability to manage budgets, vendors, and competing timelines in fast-paced environments. Preferred Qualifications * Experience delivering large-scale events, experiential activations, or corporate meeting programs. * Experience working in an agency environment or supporting multiple clients simultaneously. * Familiarity with industries such as technology, automotive, B2B, or corporate events. * Knowledge of current trends in experiential marketing, attendee engagement, and event technology solutions. * Professional certifications (e.g., CMP) are advantageous but not required. Skills & Competencies * Exceptional project management and organizational skills. * Client-centric approach with strong business awareness. * Collaborative leadership style with the ability to influence cross-functional teams. * Problem-solving mindset with strong attention to detail and operational excellence. * Proficiency with event management platforms, registration systems, and digital event tools. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Message We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job Description Impact XM is seeking an Account Manager (Events & Trade Shows) to join our dynamic team. In this role, you’ll manage and grow assigned client portfolios, supporting Account Directors on strategy while driving the execution of all project deliverables. You’ll be a key liaison for clients, ensuring they view Impact XM as a trusted partner and that all projects are delivered efficiently, on time, and with excellence. What You’ll Do: Client & Project Management * Manage multiple mid-size clients ($250K–$500K annual revenue) and their Experiential Marketing portfolios. * Serve as the primary point of contact for project deliverables and client communication. * Collaborate with global estimating, field services, operational teams, and fulfillment centers. * Prepare proposals, correspondence, workback schedules, and project plans. * Ensure all projects meet deadlines, show rules, and quality standards. * Travel approximately 20% to support client activations. Financial & Operational Responsibility * Maintain accurate project and financial records in Impact XM systems. * Ensure consistent delivery of ≥40% gross margin on projects. * Support estimating, proposals, invoicing, and timely follow-up on unpaid invoices. Leadership & Collaboration * Mentor and develop your own skill set and contribute to team growth. * Proactively identify opportunities to strengthen client relationships. * Participate in internal brainstorming sessions, sales pitches, and capabilities presentations. What We’re Looking For: * Passion for client service and experiential marketing. * Experience in event operations, face-to-face marketing, or creative agency work. * Strong organizational, communication, and multitasking skills. * Ability to thrive in a fast-paced, entrepreneurial environment. * Flexible, solution-oriented, and collaborative mindset. Qualifications: * Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience. * 2+ years of experience in account coordination, project management, or similar roles. * Proficiency in Microsoft Office and project management tools. * Strong problem-solving and business acumen. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Message: We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job DescriptionDescription: TerraCycle Overview TerraCycle is an international leader in innovative sustainability solutions, creating and operating first-of-their-kind platforms in recycling, recycled materials, and reuse. Operating in 20 countries, including 12 in Europe, TerraCycle works with manufacturers, retailers and end users to implement turnkey recycling programs through a range of public-facing services for hundreds of everyday waste streams that other waste management companies are unable to recycle. In 2019, TerraCycle introduced Loop - a platform that allows brands, retailers and consumers to move from a disposable to durable supply chain, enabling consumers to responsibly shop for a wide variety of commonly used products in reusable packaging. Since its debut, Loop has developed into the leading global reuse platform and is available in France, the United States and Japan. TerraCycle and Loop have received hundreds of awards and recognitions and have been highlighted in some of the world's most recognized media outlets, including CNN, Wall St. Journal, Reuters.com, New York Times, Forbes, Time, and thousands of others. Job Overview The Director, Performance Marketing & Growth oversees TerraCycle’s digital expansion. This role will be tasked with turning a multi-million dollar advertising budget into profitable revenue and will design, implement, and scale the full-funnel paid media strategy across our core business lines and our investor acquisition efforts. This role requires a data-driven, analytical professional who will be focused on bottom-line impact. Primary Responsibilities Growth strategy and financial oversight • Budget management: Command and optimize a multi-million dollar annual budget, making data-backed decisions across Google (PMax, Search, Shopping, YouTube) and Meta to maximize efficiency., • Experimental rigor: Develop and execute a continuous, aggressive A/B testing roadmap encompassing landing pages, promotional offers, and strong creative assets., • Meta and social: Act as the lead strategist for high-efficiency paid social campaigns, with a focus on creative testing velocity and the utilization of advanced tools such as Meta Advantage+., • Search and video optimization: Drive scalable growth through YouTube video action campaigns while maintaining a disciplined approach to high-intent branded search., • Bottom-line profitability: Maintain a relentless focus on ROAS, CPA, and gross margin to ensure all growth initiatives contribute directly to the bottom line., • Team development: Lead and mentor two direct reports (Paid social specialist and Search/analytics specialist), setting clear KPIs and fostering an environment of technical excellence., • Experience: A minimum of 5 years of hands-on experience in performance marketing, with a demonstrable track record in DTC/e-commerce., • Leadership: Proven ability to manage and develop internal talent or lead significant external agency partnerships., • Technical expertise: Advanced proficiency in Meta Ads Manager, Google Ads, and GA4 for comprehensive analysis and reporting., • Analytical drive: Ability to translate results into clear, and concise narratives for executive-level stakeholders and your peers., • Medical, Dental, Vision, Life, AD&D insurance available after 30 days, • 401(k) plan with company match available after 30 days, • 22 PTO + 2 VTO + 9 paid holidays per year, • Hybrid work schedule, • Year-round Flex Fridays, • Catered vegetarian lunch available in the office M-F Note: International candidates must be eligible to work in their country of employment. At this time TerraCycle does not provide for visa sponsorships. Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time.

Job Description At Impact XM, we don’t just produce events—we create impactful brand experiences that connect healthcare and life sciences organizations with their audiences. From global medical congresses and healthcare trade shows to hybrid and immersive activations, we bring strategy, creativity, and flawless execution together to deliver meaningful, compliant, and results-driven experiences. Impact XM is seeking a Senior Event Manager – Healthcare & Pharma Congresses with deep expertise in healthcare trade shows and pharmaceutical congress planning to lead the execution of high-profile programs across the US and globally. You will own the full event lifecycle, from strategic planning and HCP engagement through on-site execution and post-event analysis, ensuring every experience meets client objectives, regulatory requirements, and industry standards. As a key member of our Client Delivery team, you’ll partner across account, creative, medical, and production teams to deliver best-in-class congress and trade show experiences. What You’ll Do • Lead the planning and execution of healthcare trade shows, pharmaceutical congresses, medical meetings, and exhibits (e.g., booth activations, symposia, advisory boards)., • Translate client brand and medical objectives into engaging, compliant event strategies that resonate with HCPs, stakeholders, and patients., • Manage end-to-end congress logistics, including:, • Exhibitor planning and booth execution, • KOL and HCP engagement coordination, • Registration, travel, and housing, • Freight, shipping, and material handling, • Oversee budget management, timelines, and vendor negotiations, ensuring cost efficiency and high-quality delivery., • Ensure adherence to pharmaceutical compliance standards (e.g., medical/legal/regulatory review, transparency reporting, on-site compliance)., • Serve as the on-site lead at congresses and trade shows, managing stakeholders, troubleshooting issues, and ensuring seamless execution., • Track performance metrics (engagement, leads, ROI) to inform future congress strategy and identify growth opportunities., • Collaborate with internal teams and external partners to deliver integrated, multi-channel congress experiences (live, hybrid, and digital extensions)., • 6–8+ years of experience managing healthcare events, pharma congresses, or medical trade shows (agency experience strongly preferred)., • Proven track record of delivering large-scale congress programs (e.g., ASCO Annual Meeting, RSNA Annual Meeting, AHA Scientific Sessions, etc.)., • Deep understanding of pharmaceutical event compliance, HCP engagement, and industry regulations., • Strong client-facing skills with the ability to manage multiple stakeholders, including brand, medical, and regulatory teams., • Expertise in managing complex budgets, vendors, and timelines in fast-paced environments., • Experience supporting global congress programs and international logistics., • Advanced project management and organizational skills., • Strong understanding of healthcare congress operations and exhibit environments., • Client-centric mindset with strong commercial and strategic awareness., • Collaborative leader who can influence cross-functional and cross-disciplinary teams., • Detail-oriented problem solver with a focus on operational excellence and compliance., • Proficiency in event platforms, CRM tools, and hybrid event technologies. About Company: Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Notice: We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job Description Impact XM creates immersive experiences for both virtual and in-person events. We’re seeking an Event Manager, Congress, Meetings & Events – Life Sciences to join our growing team. In this role, you’ll play a key part in planning and delivering high-impact meetings, congress activations, and special events for our Healthcare and Pharmaceutical clients. If you thrive in a fast-paced environment, love building relationships, and have a passion for exceptional event execution—this role is for you. What You’ll Do • Serve as the primary liaison between suppliers and internal teams to coordinate meetings, events, training sessions, and conference hospitality suites., • Research, evaluate, negotiate, and maintain strong relationships with preferred vendors., • Develop proposals, cost estimates, and event budgets; track financials and provide reporting for individual events and annual program spend., • Maintain and manage budgets throughout pre-planning, onsite execution, and post-show reconciliation., • Lead the venue and meeting/event site selection process., • Negotiate hotel, lodging, and meeting space rental contracts to meet approved budgets., • Oversee schedules, materials, and services for multiple meetings and conventions for recurring clients., • Coordinate event registration, payment processes, promotions, invitations, and sponsorship activities., • Partner closely with client representatives and Impact XM planners to determine event logistics—attendance, housing, meeting space, catering, schedules, and payment arrangements., • Work with convention management teams, housing bureaus, hotels, and other partners to secure and manage room blocks, registration, badging, and onsite support services (F&B, AV, etc.)., • Oversee attendee communications, including email updates, convention information packets, and final housing/registration reports., • Manage onsite housing, registration, and badge distribution during events., • Oversee payment processes, including master billing, credit card use, and client-direct payments., • Bachelor’s degree and 2+ years of experience in event, congress, trade show, or convention planning; housing bureau experience is a plus., • A passion for working with people and delivering exceptional customer service., • Strong attention to detail with excellent organizational and follow-up skills., • Outstanding verbal and written communication skills—able to present effectively, create clear proposals, and maintain accurate documentation., • Ability to juggle multiple projects, manage tight deadlines, and adapt quickly., • Experience within an event marketing or creative solutions agency preferred., • Entrepreneurial mindset—independent, resourceful, and solutions-oriented., • Flexible, open-minded, and highly collaborative., • Ability to build rapport quickly with clients and partners., • Strong business sense and problem-solving abilities., • Proficiency in Microsoft Office. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Message We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job Description Impact XM is seeking a Senior Event Manager to lead the planning and execution of high-profile brand experiences. This role takes full ownership of events—from strategic planning and creative development to on-site execution and post-event analysis. As a key member of our Meetings & Events team, the Senior Event Manager will collaborate closely with internal Account, Creative, Strategy, and Production teams to ensure events meet client objectives and are executed flawlessly. This position involves managing multiple programs simultaneously, overseeing vendors and suppliers, controlling budgets, and representing Impact XM and our clients with professionalism. Key Responsibilities * Lead end-to-end delivery of live and hybrid events, trade shows, exhibitions, conferences, and experiential programs. * Translate client goals into engaging event concepts and actionable strategies in collaboration with cross-functional teams. * Manage budgets, timelines, and production schedules; negotiate with suppliers, venues, and service providers to optimize quality and value. * Oversee logistics, including registration, travel, accommodation, shipping/receiving, and on-site operations. * Serve as the primary event lead on-site, ensuring seamless execution and exceptional client experiences. * Track and analyze program outcomes to identify opportunities for improvement and account growth. * Mentor junior team members and collaborate with agency staff and freelance partners. Minimum Qualifications * 6–8+ years of experience managing complex live events, trade shows, or experiential programs (agency experience preferred). * Proven success managing projects from initial brief through execution, including multiple workstreams and stakeholders. * Strong client-facing communication skills; able to manage expectations, resolve issues, and make decisions confidently. * Demonstrated ability to manage budgets, vendors, and competing timelines in fast-paced environments. Preferred Qualifications * Experience managing events with US and global components. * Familiarity with industries such as life sciences, technology, automotive, or B2B marketing. * Knowledge of current trends in experiential marketing, attendee engagement, and event technology. * Professional certifications (e.g., CMP) are a plus but not required. Skills & Competencies * Exceptional project management and organizational skills. * Client-focused with strong commercial awareness and attention to detail. * Collaborative leadership style with the ability to influence cross-functional teams. * Strong problem-solving skills and operational excellence. * Proficiency with event platforms, digital tools, and technology solutions. Our Company Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Notice: We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job Description Impact XM is a global leader in experiential marketing, and we’re looking for a Senior Account Manager (Pharma & Trade Shows) to champion high-profile pharmaceutical and healthcare accounts. This role is perfect for someone who thrives on guiding programs from concept to delivery, building trusted client relationships, and leading cross-functional teams to create outstanding event experiences. If you enjoy turning strategic vision into flawless execution and mentoring team members along the way, this is your next opportunity. Your RoleClient Leadership & Strategic Guidance * Act as the primary liaison for key pharma and healthcare clients, ensuring their goals are fully understood and met. * Provide strategic counsel on programs, helping clients translate objectives into impactful experiential solutions. * Build strong, collaborative relationships that foster trust, loyalty, and long-term account growth. * Participate in client planning sessions, status meetings, and post-event debriefs to ensure alignment and continuous improvement. Program Oversight & Delivery * Manage the end-to-end delivery of trade shows, live events, and hybrid experiences. * Coordinate with internal teams—Creative, Production, Field Services—and external vendors to ensure every detail is executed seamlessly. * Keep projects on track by monitoring timelines, budgets, and deliverables. * Serve as the problem-solving point of contact during live events to address challenges quickly and effectively. Financial Management & Accountability * Oversee program budgets and track financial performance to meet targets. * Partner with Estimating and Finance teams to ensure accurate quoting, billing, and reconciliation. * Maintain organized records of client communications, contracts, budgets, and post-event reporting. Mentorship & Team Development * Guide and support Account Managers and Coordinators, sharing best practices and fostering skill growth. * Promote a culture of collaboration and accountability across teams. * Assist in onboarding new team members and strengthening the capabilities of the department. What You Bring * Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience). * 4–7+ years managing complex experiential or trade show programs, ideally within pharmaceutical or healthcare marketing. * Demonstrated success leading client relationships and delivering measurable results. * Strong organizational, communication, and problem-solving skills. * Comfort using Microsoft Office and project management tools. What Makes You Successful Here * Client-focused: You anticipate client needs and consistently deliver value. * Strategic and hands-on: You can think big-picture while executing the details flawlessly. * Collaborative: You work seamlessly with internal teams and external partners. * Resilient under pressure: You stay calm and decisive when challenges arise. * Growth-oriented: You are constantly looking for ways to improve programs, teams, and processes. Bonus Qualifications * Experience managing large-scale, multi-location programs. * Familiarity with digital or hybrid event production. * Proven success delivering results for pharmaceutical or healthcare clients. * Previous agency experience with cross-functional team leadership. * Regulatory understanding supporting pharmaceutical or healthcare clients. Our Company Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business. OUR BRAND – What We Believe Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me Collaboration and transparent communication creates our best work. Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Safety Message We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.