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Job Description Job Description At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests’ jeweler of choice, whether it is for the magic of an engagement or a fashion gift for that special someone. We celebrate our associate’s personal and career milestones in a supportive and rewarding work environment. We offer competitive compensation packages. It is our aim to help you cultivate your natural talent and create a rewarding and long-term career with our team. You will have opportunities to develop as a professional and grow your role within the Robbins Brothers organization. The Office Coordinator acts as co-owner of the Retail Store Operational Plan and is responsible for ensuring that store objectives are met and directs all activities in the office. They are responsible for maintaining inventory controls and enforcing guidelines for the transfer of merchandise to and from locations. They will maintain a constant awareness of security issues involved in operating the office. The Office Coordinator works closely with the General Manager, Operations Manager and/or Floor Manager in all aspects of Store Operations, as well as with all other functional heads to achieve company objectives and is responsible for developing and implementing effective succession plans for modeling, support and adherence to company values. Our Culture and Community We seek out team members who share our values and an unwaveringly committed to fostering a diverse, inclusive, and multi-cultural environment. That means we actively look for people, like you, who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit. Role The Office Coordinator is a multi-dimensional position where you can learn the foundations and best practices of retail operations in the jewelry sales industry. In this role your responsibilities are focused on accurately managing the operational activities of the store. This position requires you to utilize your attention-to-detail, precision orientation, and understanding of computer systems daily. You may lead and direct a small team to ensure the office functions of the store are completed. You will ensure special orders, design in service, repair orders, product inventory, and point of sales entries are completed accurately. In addition, you will communicate with guests onsite, as well as via telephone, email, and text. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process and best practices of retail store operations. At all times, you will adhere to the company’s operational and security policies and procedures involved in running our stores. The Office Coordinator works closely with the General Manager, Floor Manager, Operations Manager and Guest Experience Representative in all aspects of the retail store functions. You will be responsible for modeling, supporting, and adhering to Robbins Brothers company policies, procedures, and values. Quality Orientation • Demonstrates a detail-orientation toward the daily operational duties of the store., • Ensures accurate daily operational closing procedures are executed, includes auditing specific store functions, i.e., merchandise inventory, point-of-sale, stock balancing, documentation, etc., • Ensures jewelry repairs meet company quality standards, items are inspected, and log documentation is accurate., • Manages point-of-sale transaction audits and confirms accurate documentation. Store Operations • Builds strong relationships with in-store team, home office, and guests through on-going and effective communication., • Leads the on-boarding training and skill development of operational team members, ensures the position competencies are developed., • Directs team members to complete specific daily operational duties for the benefit of the store., • Responds promptly to guests questions and requests, works continuously to exceed their expectations., • Seeks to understand the needs of the guests and demonstrates willingness to work toward resolution on their behalf., • Provides the initial resolution to guest service matters in a positive and caring manner, enlists the support of store team members, i.e., sale associates, floor manager, general manager when required.

Job DescriptionRedefine the future of customer experiences. One conversation at a time. We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing The Business Development Representative position lays the foundation for a successful high-tech sales career. The Business Development Representative is an entry-level sales role that receives extensive training and mentoring for accelerated advancement within Nextiva's Inside Sales Department. In this position, you will learn how to handle a full-cycle consultative sales process. Our comprehensive training program, plus ongoing coaching and workshops, will transform you into the ultimate sales machine, adding value to your resume and sales game. You'll also gain significant experience using the top sales CRM, Salesforce. About the Role: • Identify and qualify sales opportunities through a 100% outbound motion, • Call prospective customers, qualify leads, and schedule demos or transfers them to the correct sales channel, • Manage activities to achieve adequate lead volume and pipeline generation, • Proactively learns how to demo Nextiva's products and services, • Participate in Nextiva's Certification programs About You: • 1+ years of direct / inside sales experience preferred, • 1+ years sales experience in SaaS, CRM, Platform Sales, Technology, or other related industry experience preferred, • Hands-on Salesforce experience preferred, • You are tech savvy and enjoy learning about innovative products, • You have a curiosity to learn about businesses and help them succeed, • You are highly organized and extremely detail oriented, • You have a vibrant and energetic personality with the ability to quickly develop trust, rapport, and strong relationships, • You are coachable, a quick learner, and can easily adapt. You have the drive to perform and excel, • You are a skilled communicator, both verbal and written, with common sense and the ability to think on your feet, • You possess drive and determination to hustle harder than others in the room, • You possess a high degree of grit and ability to overcome obstacles, • You have a winning mindset and mentality, • You are results driven Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success., • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies., • Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives, • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Take a quick tour of Nextiva HQ in Scottsdale, AZ and see where Amazing happens!🚀 Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-AR1 #LI-Onsite

Job DescriptionEvening Hotel Guest Service Representative, Courtyard Chandler Fashion Center Join a 2025 USA Today Top Workplace Winner! Starting at $16/hour, experienced candidates may qualify for a higher wage Flexible availability required Must be able to work 3pm-11pm Why Youll Love Working Here The Evening Hotel Guest Service Representative position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Chandler Fashion Center. How Youll Make An Impact The Evening Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the propertys phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment, • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests requests and complaints to meet and exceed guest expectations, • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box", • Customer service experience, • Accurate cash handling experience, • Strong oral and written communication and interpersonal skills, • Strong attention to detail, organization, and follow-up abilities, • Positive attitude, outgoing, friendly Career Development • Personalized career pathing and skill development, • Leadership and mentorship programs, • Educational and certification reimbursementTeam Member Perks, • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels, • Catch of the Day earn bonuses for going above and beyond to support team and guests, • Everyone Sells earn cash for bringing in business to our properties, • Paid Volunteer hours Earn money for community serviceHealth & Wellness Benefits, • Medical, dental, and vision plans, • Paid sick time and Paid Time Off, • Virtual telehealth access and employee assistance resources, • Monthly health and fitness reimbursement programsFinancial Support, • Same-day pay options, • Referral bonus earn cash for bringing great team members