WSH Management, Inc.
Maintenance Supervisor-Clarendon Apts. in Woodland Hills, onsite
8 days ago
Los Angeles
Job Description We are currently seeking an experienced Maintenance Supervisor to join the team at our 335-unit mixed income apartment community at The Clarendon apartments in Woodland Hills. Under the direct supervision of the Property Manager, the Maintenance Supervisor-– The Clarendon provides hands- on support and assists in coordinating day-to-day custodial, grounds, and building maintenance operations for the property. What we Offer: • Salary: $34-35 per hour, • Full time: 40 hours per week, • Schedule: Monday to Friday 8-5pm daily, • On-call for after-hours emergencies, possible rotation schedule, • Medical, Dental, Vision, Life and 401k with employer match, • Paid vacation and 15 paid company holidays • Oversees daily maintenance operations for a large multifamily community exceeding 300 units, ensuring timely completion of work orders and preventative maintenance tasks., • Directly supervises a team of 3–5 maintenance technicians, assigning priorities, monitoring performance, and providing technical guidance., • Conducts regular team meetings to distribute workload, and discuss ongoing projects., • Coordinates large-scale property improvement projects, ensuring minimal disruption to residents and compliance with company standards., • Reviews team productivity, quality of work, and adherence to preventative maintenance schedules., • Ensures maintenance coverage and on-call scheduling meet property needs and service level expectations., • Review and update quarterly, semi-annual and annual preventative maintenance schedule (HVAC filters, fire detector batteries, safety devices, gutters, leak inspections)., • Review/maintain Uniform Physical Inspection Standards for HUD Housing Programs., • Completes and submits a monthly property safety inspection report to the Resident Manager., • Administers procurement and fiscal management activities (REACS, RFPs, contracts, vendor bids, purchase orders, spending oversight)., • Assembles and analyzes contract bids and submits recommendations to superiors., • Purchases and maintains records of building and maintenance supplies, machinery, equipment, and furniture., • Monitors and oversees work of external contractors to ensure agreements are met., • Supports contracted projects by monitoring work and reporting progress to the Area Maintenance Supervisor, • Provides on-site assistance with vendor coordination, under the guidance of the Area Maintenance Supervisor, • Compiles records of labor and material costs for reporting., • Inspect property and equipment daily to determine service needs, equipment requirements, and staffing levels., • Responds to service requests on a first-in, first-out basis (emergencies prioritized) in accordance with Fair Housing guidelines; documents work completed., • Assist with turnover of apartments(maintenance, repair, renovation, contractor bids)., • Troubleshoot, diagnose, and repair heating, air conditioning, appliances, electrical, plumbing, carpentry, and sheet rock issues., • Re-key locks and cut keys., • Perform minor janitorial tasks as requested to ensure cleanliness of property (trash, hallways, common areas)., • Fix property cleanliness or presentation issues as needed., • Respond to emergency calls 24/7 on a rotating basis with other staff; overtime may be required., • Plan on-call coverage when unavailable (coordinate with Service Technician at sister property, notify Supervisor/Manager)., • Effectively assess situations requiring assistance or specialized equipment and respond appropriately., • Communicate daily with Property Manager to ensure objectives are met and property meets company standards., • Coordinate with Property Manager regarding suppliers/vendors to ensure safe and efficient operations., • Support office staff in safety/security efforts for the property., • Meet residents professionally and courteously; resolve concerns promptly., • Daily review of all emails and respond within 24 hours., • Utilize required safety equipment (back support devices, eye protection, gloves, masks, etc.)., • Adhere to all Cal-OSHA and company safety requirements., • Keep Maintenance Shop neat and organized; maintain company tools and equipment in good condition., • This position is not to use personal tools; all necessary tools are provided by the property., • Can use power machinery properly and safely., • Driving to local areas as necessary., • Keep cellular telephone on during working hours and while on call., • Know property rules and regulations and report non-compliance., • Performs other related duties as assigned., • Carries out additional responsibilities as needed to support department and company objectives Maintenance Supervisor abilities: • Demonstrated leadership ability to manage, coach, and motivate a small team of maintenance professionals., • Strong organizational and prioritization skills required to oversee maintenance operations for a high-volume (300+ unit) property., • Ability to balance administrative oversight with hands-on support across multiple disciplines (HVAC, electrical, plumbing, and capital projects)., • Skilled in implementing safety programs, conducting toolbox talks, and ensuring compliance with OSHA and company standards., • Proven capability to maintain service quality and resident satisfaction across large-scale communities., • Effectively prioritize multiple projects simultaneously while meeting deadlines., • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships., • Strong analytical skills for data validation, issue identification, and resolution., • Ability to delegate tasks effectively and provide constructive feedback to maintenance staff to promote skill development and performance improvement., • Excellent communication skills with the ability to explain technical issues to non-technical staff., • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action., • Effectively convey ideas, images and goals to a diverse group of personalities., • Exercise professional behavioral interpersonal skills., • Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties., • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel and Outlook as well as Yardi Property Management Software., • Participate in training to comply with new projects, programs or existing laws., • Be able to work evenings and weekends on call as needed., • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community., • May require evenings, weekend, holiday hours or overtime based on company needs., • Comply with expectations in accordance with the Employee Handbook. Maintenance Supervisor qualifications • Five (5) years of progressively responsible maintenance management experience for an apartment community of 300 units or greater, including oversight of custodial, grounds, and maintenance functions., • Minimum of four (4) years’ experience supervising 3–5 maintenance staff, including scheduling, performance evaluations, and coordination of vendor or contractor work., • Familiarity with asset management principles and budgeting for maintenance supplies, capital projects, and preventative maintenance programs., • Valid Driver’s License, reliable transportation, and current auto insurance coverage (position may require driving for company business)., • High School Diploma or equivalent., • Experience and knowledge of HACLA maintenance requirements., • Strong knowledge of Uniform Physical Inspection Standards (UPCS) for HUD Housing Programs., • Experience preparing for HUD REAC Inspections., • Familiarity with HUD CNA (Capital Needs Assessment) tool and risk assessment practices., • Proficiency with Microsoft Office Suite (Word, Excel, Outlook), community management software, and standard office equipment (telephone, calculator, copy machine, fax, scanner)., • Strong interpersonal and communication skills, with the ability to interact effectively with diverse community members, staff, management, and local authorities., • Strong command of the English language, including grammar, spelling, and sentence structure, with excellent writing, proofreading, and documentation skills., • Ability to remain calm and composed in high-stress situations, with demonstrated problem-solving and conflict resolution skills., • Strong attention to detail, with the ability to support and contribute to a collaborative team environment. Join a Team That Makes a Difference – WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we’re still growing. At WSH, we believe that great people make great communities. That’s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we’re committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development — we’d love to welcome you to our team. WSH Management is proud to be an Equal Opportunity Employer We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist. WSH Management is a drug-free workplace. EOE M/F/D/V/SO
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