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About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote - Boston Metro Area We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our strategic customer base throughout the Northeast region. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • 7+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, RSUs, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. #LI-Remote Sales Director OTE Range $300,000 - $380,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world’s top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experience—and is passionate about driving better business outcomes from operational data. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. KEY RESPONSIBILITIES • Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business., • Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights., • Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning., • Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities., • Track and analyze product performance, iterating on features to maximize user value and business impact. BASIC QUALIFICATIONS • 5+ years’ experience in product management for B2B SaaS, DevOps, or data-analytics platforms—or equivalent degree or experience., • Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review)., • Proven success shipping features focused on workflow automation or operational improvement., • Experience collaborating with cross-functional teams (engineering, design, sales, customer success)., • Must be currently authorized to work in the United States on a full-time basis. PREFERRED QUALIFICATIONS • Familiarity with the incident management lifecycle or operational reliability in cloud-native environments., • Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context., • Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk)., • Demonstrated passion for user experience and continuous product improvement., • Results-oriented, intellectually curious, and collaborative. The base salary range for this position is 161,000 - 271,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our strategic customer base throughout the Pacific NorthWest region. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • 7+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. #LI-Remote Sales Director OTE Range $274,000 - $332,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote (Arizona) We’re looking to hire a Sales Director to join the Revenue Team. This person will be responsible for building out our enterprise customer base within various regions in the US. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 4+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. Sales Director OTE Range $238,000 - $288,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Northeast - Remote. (Ideally located in Boston). We’re looking to hire an Enterprise Sales Director to join the Revenue Team. This person will be responsible for building out our enterprise customer base within various regions in the US. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 4+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. Sales Director OTE Range $238,000 - $320,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including Astra Zenica, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote (Texas) We’re looking to hire an Enterprise Sales Director to join the Revenue Team. This person will be responsible for building out our enterprise customer base within various regions in the US. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 4+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for commercial prospects, • Organize POC implementations of dbt Cloud Enterprise, • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud commercial roadmap, • Become an expert in SQL, dbt, and commercial data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. Sales Director OTE Range $275,000 - $325,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Our Customer Success Director, Gig Strategy & Operations owns customer relationships and provides subject matter expertise across risk, trust, safety, and compliance. The individual in this role does not own customer programs directly. Instead, they partner closely with customers to influence safer program design, translate customer needs into product and technical inputs, and guide customers toward best‑in‑class risk outcomes using First Advantage solutions. While the role is 100% remote, individual must be located in the United States. Responsibilities: • Own senior‑level customer relationships and serve as a trusted advisor on user trust, safety, risk, and compliance strategy for gig economy platforms., • Act as the primary liaison between customers and internal teams, ensuring customer needs and concerns are clearly understood and addressed through partnership., • Provide subject matter expertise and thought leadership to help customers design, evaluate, and improve their own risk and trust programs., • Partner with customers and internal teams to address concerns and escalations through structured analysis and clear recommendations., • Help define, interpret, and communicate customer‑level metrics and trends to support informed decision‑making., • Translate customer requests and operational challenges into clear product and technical requirements for Product, Engineering, and Data teams., • Influence Product roadmap priorities based on aggregated customer insights and observed risk patterns., • Identify upsell and cross‑sell opportunities by connecting customer risk gaps to First Advantage solutions and articulating value., • 7+ years of experience in trust & safety, risk operations, compliance, fraud, vendor operations, program management, or scaled customer operations within high‑volume environments., • Direct ownership of operational programs at scale, including background checks, identity verification, fraud prevention, continuous monitoring, or quality assurance workflows., • Proven ability to own customer escalations end‑to‑end, including root cause analysis, remediation planning, and executive‑level communication., • Hands‑on experience defining, tracking, and improving operational KPIs, such as accuracy, turnaround time, SLA performance, compliance rates, or quality scores., • Demonstrated partnership with Product and Engineering teams, translating operational or customer needs into clear technical requirements or roadmap inputs., • Experience influencing or managing external vendors or partners, including performance management, audits, or quality controls. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $90,000-$110,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Role: Director/Manager Location: Denver, Colorado (Hybrid or In-person) Employment Type: Full-Time/Contract About Us We are a forward-thinking, fast-growing company dedicated to empowering SMBs with cutting-edge technology and innovative marketing solutions. Our mission is to transform the way businesses optimize their marketing, sales, and growth strategies. As part of this mission, we are seeking a highly skilled and motivated Go High Level (GHL) Developer & Growth Marketer to join our dynamic team. If you thrive at the intersection of technology and growth marketing, we want to hear from you! Key Responsibilities • Go High Level Development, • Develop, customize, and optimize GHL workflows, pipelines, and automations to enhance client sales funnels., • Integrate GHL seamlessly with tools such as Slack, Zapier, CRMs, and other marketing platforms., • Manage API integrations to streamline marketing and sales processes for clients., • Troubleshoot and resolve GHL configuration and integration issues to ensure smooth operations., • Implement best practices for lead scoring, campaign tracking, and reporting to maximize client ROI. Growth Marketing Strategy • Create and execute data-driven marketing strategies to drive lead generation, conversion, and retention., • Leverage GHL dashboards and analytics tools to evaluate campaign performance and provide actionable insights., • Develop high-converting landing pages, email campaigns, and nurture sequences within the GHL platform., • Collaborate with content creators and designers to deliver impactful and on-brand marketing materials., • Continuously refine and optimize marketing funnels to ensure peak performance and efficiency. Client Collaboration • Collaborate closely with clients to understand their goals, challenges, and unique requirements., • Train clients on GHL tools and features, enabling them to achieve their objectives effectively., • Present progress reports, insights, and recommendations to clients and internal stakeholders. Qualifications Technical Skills • Expertise in Go High Level (GHL), including workflow automation, customizations, and API integrations., • Familiarity with third-party connectors like Slack and Zapier, as well as CRM integrations., • Strong proficiency in marketing funnel development and lead conversion optimization., • Basic knowledge of HTML, CSS, and web development for landing page customization. Marketing Expertise • At least three years of experience in growth marketing, digital marketing, or related fields., • In-depth understanding of paid advertising platforms such as Google Ads and Facebook Ads, along with SEO., • Hands-on experience with email marketing campaigns and nurturing sequences., • Ability to analyze data using tools like Google Analytics and GHL reporting platforms. Soft Skills • Strong communication and client management abilities., • A proactive, problem-solving mindset focused on customer satisfaction., • Ability to excel in a fast-paced and entrepreneurial environment. Preferred Qualifications • Experience working with SMB clients or localized service providers., • Familiarity with CRM systems and sales funnel methodologies., • Competitive compensation with attractive salary or project-based rates., • Access to cutting-edge marketing and sales technologies., • A flexible work environment with hybrid or remote options for work-life balance., • Significant career growth opportunities within a dynamic and innovative company. Why Join Us? At Top Dog Sales Center, you’ll be part of a team that values innovation, creativity, and collaboration. If you’re passionate about blending technology and marketing to drive meaningful results, we’d love to see your application! How to Apply Please send the following to [Your Email]: 1. Your updated resume., 2. A portfolio of your work (if applicable)., 3. A brief cover letter detailing your experience with Go High Level and growth marketing strategies. Join us in shaping the future of SMB marketing and sales optimization! This is a work-from-home position in a well-established company. We are a small virtual call center and our entire “pack” works from home and have done so for over a decade. Family-owned and operated, we think a remote work environment provides a better work-life balance and we have a number of tools in place to train, engage, and support you remotely. Our team works closely together each day and you will know everyone in the company on a first-name basis. There are no upfront costs to "buy in", you will be a W2 employee with a guaranteed hourly wage, benefits, and incentive bonuses based on performance. We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued, respected, and empowered, regardless of their background, identity, or beliefs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director, Strategic Accounts is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 8+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 25% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $100-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About the Job: LaunchDarkly is the industry-leading feature management platform that empowers engineering teams to deliver and control software with confidence. We help the world’s most innovative organizations—including Fortune 500 enterprises—ship faster, reduce risk, and continuously improve their software experiences. Our platform enables teams to release features gradually, target specific user segments, experiment safely, and roll back instantly when needed. This role will be responsible for overseeing either the Eastern or Western region, determined by business needs and the candidate's location. As we continue to scale globally, we’re expanding our Strategic Sales organization with high-performing leaders who can navigate complex enterprises and accelerate adoption across key markets. As a Regional Sales Director, Strategic Sales, you will be responsible for driving net-new and expansion revenue within a portfolio of the most impactful enterprise accounts in the region. You will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Own and exceed a multi-million-dollar annual quota focused on Fortune 1000 and other high-growth strategic accounts, • Build regional strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Lead complex enterprise negotiations across legal, procurement, security, and architectural stakeholders, • Champion LaunchDarkly’s value proposition, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Develop a robust pipeline through targeted outbound strategies, account-based plays, partner motions, and executive engagement, • Collaborate closely with SDRs, Marketing, and Channel teams to drive consistent top-of-funnel momentum, • Maintain disciplined pipeline hygiene and forecasting accuracy in Salesforce Cross-Functional Partnership • Work hand-in-hand with Sales Engineering to guide customers through technical evaluations, proof-of-value, and architecture discussions., • Partner with Customer Success to ensure seamless handoff, adoption, and long-term value realization., • Provide customer insights to Product, Engineering, and Leadership to help shape roadmap, packaging, and industry positioning. Executive Engagement & Thought Leadership • Build trusted advisor relationships with VP+ engineering, CTO, CPO, platform, and digital transformation leaders, • Articulate how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly at regional events, partner summits, and industry conferences. Qualifications: • Typically expects a minimum of 15 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 5 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Demonstrated success closing six- and seven-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Experience selling DevOps, developer tooling, cloud infrastructure, observability, CI/CD, or platform engineering solutions, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.), • Relationships within large enterprise engineering and platform communities Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $301,000 - $414,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $271,000 - $373,000**, • Zone 3: All other US locations - $256,000 - $352,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Philadelphia, PA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place. As our Director of Revenue, you will lead the full revenue engine across HyperionDev’s two major commercial verticals: B2C Admissions and B2B Corporate/SETA Learnerships. You’ll oversee the regional admissions teams across the US, UK, SA, and AUS, as well as the corporate and learnership sales function in South Africa. This role blends commercial leadership, operational excellence, and product-minded systems thinking. Your focus will be to improve how our revenue functions run, building scalable processes, forecasting models, reporting systems, and data-driven playbooks that increase conversion, strengthen team performance, and create predictable, repeatable revenue. You will lead the leaders: Regional Admissions Managers in each market and the Lead for Corporate/SETA sales. Together, your teams will own the entire revenue funnel from first enquiry to enrolment (B2C) and from partner acquisition to contract close (B2B). This role is ideal for a commercially-oriented operator who can move between strategy and execution, uses data to diagnose opportunities, and is comfortable building systems and processes that drive high performance across global teams. Commercial Leadership • Own revenue targets across B2C Admissions and B2B Corporate/SETA Learnerships., • Build, execute, and optimise commercial strategies for both verticals., • Monitor revenue pacing, conversion metrics, forecasts, and operational KPIs., • Conduct regular performance reviews with regional and functional leads., • Identify opportunities for revenue expansion, new markets, and improved commercial processes. Lead & Develop High-Performing Teams • Manage Regional Admissions Managers across the US, UK, SA, and AUS., • Oversee the B2B Learnerships and corporate sales lead and their team., • Build a culture of accountability, coaching, and measurable performance., • Set clear expectations, run structured performance management, and ensure consistency across regions., • Support hiring, training, onboarding, and capability-building across all commercial teams. Operational Excellence & Systems Ownership • Own and improve the commercial funnel for both B2C and B2B., • Introduce and maintain operational systems, playbooks, SOPs, and performance frameworks., • Collaborate with Product and Engineering to enhance CRM tools, dashboards, and automation., • Ensure CRM hygiene, accurate pipeline reporting, and data-driven decision-making., • Identify bottlenecks and implement scalable processes that improve throughput, efficiency, and quality. Data, Insights & Forecasting • Build a reporting infrastructure that provides visibility into daily/weekly/monthly commercial performance., • Lead revenue forecasting, funnel analysis, and operational diagnostics., • Use BI tools and data dashboards to guide decision-making and identify optimisation opportunities., • Strengthen conversion, productivity, and utilisation across commercial teams. Cross-Functional Collaboration • Work closely with Marketing on lead flow, campaign performance, and funnel alignment., • Partner with Product and Engineering to improve internal systems and commercial tooling., • Align with Finance on budgeting, forecasting, and revenue modelling., • Collaborate with Student Success and Operations to ensure seamless learner onboarding and delivery. Minimum • 5+ years leading commercial, revenue, or sales operations teams., • Experience managing managers (e.g., regional heads, team leads)., • Strong analytical skills with experience in dashboards, CRM reporting, forecasting, and funnel metrics., • Proven success in improving conversion, productivity, or commercial performance., • Experience with CRM systems and sales operations processes., • Demonstrated ability to design and improve commercial processes at scale., • Strong communication, leadership, and stakeholder management skills., • Comfortable working in a fast-moving, high-accountability environment. Preferred • Experience in edtech, workforce development, training, or a scaled services business., • Background in product operations, revenue operations, or commercial systems design., • Experience working across multiple regions or international teams., • Familiarity with BI tools (e.g., Looker, PowerBI, Tableau) and SQL or similar., • Experience building automation, workflow optimisation, or tech-enabled processes., • Track record of running or supporting multi-vertical revenue organisations (B2C + B2B). Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity to a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest-performing tech companies in the space, with a management team that draws on their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote (NYC Metro) We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our largest, most strategic customer base throughout the NYC Metro area. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 6+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. New York City OTE Range $300,000 - $380,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their buildings. We develop smart building software and integrated hardware solutions that connect property managers, residents, and visitors—creating seamless, secure, and intelligent building experiences. We’re a growing company where every team member plays a pivotal role. Our products are installed in properties across North America, and we’re rapidly expanding. Join us as we shape the future of smart buildings. Position Overview: The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully adopt the platform from the moment they sign up. This role focuses on guiding customers through the onboarding journey, helping them understand key features, configuring the platform to meet their needs, and ensuring they achieve early value quickly. The specialist acts as the primary point of contact for new customers during their onboarding phase, providing training, answering questions, and proactively identifying potential challenges. By building strong relationships and ensuring a smooth onboarding experience, this role helps drive customer satisfaction, product adoption, and long-term retention. Customer Success Specialists collaborate closely with Sales, Product, and Support teams to ensure customer expectations are aligned and that feedback from onboarding is shared to continuously improve the customer experience. Responsibilities: Guide new customers through the onboarding process from kickoff to successful platform adoption. Conduct onboarding calls, product walkthroughs, and training sessions Help customers become proficient in configuring the platform based on their goals and use cases. Act as the primary contact for onboarding-related questions and support. Track onboarding progress and customer engagement in CRM or customer success tools. Identify potential risks to successful adoption and proactively address them Collect customer feedback and share insights with Product and Customer Success leadership. Collaborate with Sales for smooth handoffs and accurate expectation setting Create or maintain onboarding documentation, guides, and training resources Manage a book of pre-existing 1VALET clients, facilitating any upselling, renewals, and cross-selling. Build sustainable relationships and trust with customer accounts through open and interactive communication. Align customer experience strategies with marketing initiatives, ensure customers are always informed about new product features and functionalities. Core Skills: Strong communication and presentation skills Ability to simplify complex software for non-technical users Customer-focused problem solving Organization and project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM tools, and customer success workflows Qualifications: Degree or diploma in Business Administration, marketing, sales, computer science, or any other relevant area of study. 3+ years of experience in a Customer Success or Account Management role Experience as a property manager or in a software company operating on a related field (property technology, access control or security) Familiarity with Google Suite (Docs, Sheets, Slides) and CX/CRM software What we offer: A culture of ownership and autonomy - you will thrive if you are a self-starter and enjoy a fast-paced environment Work with an incredible product - there is true belief across our team that we have the best product on the market Trust and flexibility - work from home and flexible schedules. We care about your performance, not your hours. We trust you to manage your time in a way that works best for you. Competitive compensation structure and 100% employer-paid benefits Extra perks: employee stock option packages, employer-paid benefits, 10-day holiday office shutdown each December, and support for professional growth. Working With Us: As a proud equal-opportunity employer, we consider all applicants for employment and openly encourage those who identify as members of underrepresented communities to apply to join our growing team. Join us, leave your mark, and let's make something extraordinary,

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote (Southern California) We’re looking to hire a Sales Director to join the Revenue Team. This person will be responsible for building out our enterprise customer base within the Southern California territory. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 6+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. Sales Director OTE Range $274,000 - $332,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

About the Company: Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary:The Director of Client Finance, Non-Profits is responsible for overseeing Charter Impact’s service delivery, as well as acting as an outsourced CFO on behalf of our non-profit clients. This role oversees all finance, accounting and compliance reporting for assigned clients by working collaboratively with the Charter Impact Accounting, Accounts Payable, Payroll and Retirement Services Teams and ensuring accuracy and timeliness of financial information. This position is highly visible to Charter Impact clients and must deliver excellence in professional expertise and customer-service in a proactive and positive manner. This position is remote to candidates based in AZ, CA, CO, CT, FL, GA ID, IL, MI, NV, OR, SD, TX, UT and/or WA. *This position requires up to 25% travel • Oversee financial and accounting services and provide direction to Charter Impact Teams in the following areas: financial statement preparation, accounts payable, accounts receivable, expense tracking by grant, grant reporting – for both governmental and private grants, and ad hoc reporting as requested, • Review all financial statements as prepared by Accounting Teams to ensure compliance with GAAP, • Prepare annual budgets and monthly forecasts for clients while providing valuable insight as to their financial condition, • Oversee the annual financial and governmental audits, including work paper preparation, liaison with auditors and understanding of the governmental programs, • Oversee and ensure the accuracy and timeliness of all compliance reporting, • Serve as a fiscal liaison to applicable Agencies, • Provide training to client staff to ensure internal controls are properly implemented and followed, • Work with organizational leaders and other executives to ensure financial information is properly communicated, • Develop and maintain long-term relationships with client leadership and staff, • Maintain up to date knowledge of the industry and related funding through regular professional development in areas of responsibility, • Mentor staff to ensure continued professional growth within Charter Impact Teams, • Work collaboratively with Business Development Team to develop and implement effective sales strategies to achieve sales targets and expand our non-profit customer base, • Support the Business Development Team with subject matter expertise to find and win prospects, • Analyze non-profit market trends and discover new opportunities for growth, • Liaise with other departments to ensure brand consistency and increase sales through cross-functional efforts., • Bachelor's degree in accounting or finance is required., • Master's degree in Finance or Accounting is highly desired., • 7 years of experience, a portion of which includes oversight and development of staff is required., • Experience in a professional service firm, such as a CPA firm, is a plus., • Experience in non-profit finance and operations is highly desired, • Experience charter school finance and operations is a plus., • Certified Public Accountant is highly desired but not required., • Ability to maintain, encourage, and participate in a close and highly collaborative team environment with clients and Charter Impact staff., • Exceptional customer service skills., • Strong written and verbal communication skills., • High organizational skills with attention to detail., • Self-starter – able to prioritize and multi-task without daily direct supervision., • Computer skills and proficiency in Microsoft Office, particularly MS Excel., • Knowledge of Sage Intacct or other similar Non-Profit Accounting systems., • As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace., • Opportunities to connect: Engage in frequent virtual and in-person team-building events., • Incredible colleagues: Work alongside a passionate team making a real impact., • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more!, • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day., • Employee Referral Bonus Program: Earn a bonus for successful referrals.$120,000 - $150,000 a yearThis position has a base salary of $120,000 - $150,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

JOB SUMMARY This full time, exempt executive is responsible for growing Trail Life by recruiting and developing volunteers in the states of Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota. ABOUT TRAIL LIFE USA Trail Life USA is a Not-for-profit, Church-Based, Christ-Centered, Boy-Focused mentoring and discipleship journey that speaks to the heart of a boy. Established on timeless values derived from the Bible and set in the context of outdoor adventure, boys from Kindergarten through 12th grade are engaged in a Troop setting by male mentors where they are challenged to grow in character, understand their purpose, serve their community, and develop practical leadership skills to carry out the mission for which they were created. Our Mission is to guide generations of courageous young men to honor God, lead with integrity, serve others, and experience outdoor adventure. Our vision is to be the premier national character development organization for young men which produces godly and responsible husbands, fathers, and citizens. Our core values are: • Mission-focused-We believe a heart for the mission is as critical as skill-set. An appreciation for the impact that advancing biblical masculinity can have on families and our society, as well as the role it can play in the kingdom of God, is essential., • Collaborative-We believe that, while collaboration may not be the most efficient way to work, it is the most effective. Spending time together enables us to utilize complementary gifts to achieve great results., • Overcomers-Trail Life USA staff is committed to overcoming. Challenges are seen as opportunities, not obstacles. We believe that God provides everything we need to accomplish what He desires., • Truthful in love-We believe speaking the truth in love, even if it is awkward, is a necessary step in building trust and respect (Ephesians 4:15-16). This habit, when practiced to benefit another, the ministry, or a process, is appropriate, no matter the role. JOB LOCATION This is a remote position and it is expected that the team member lives in the Region (Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota) he is serving. ESSENTIAL FUNCTIONS/TYPICAL TASKS • He will be Trail Life’s “face-to-face” coach for Area volunteers, working in coordination with his Regional Team Leader (the top volunteer in the Region). Regular travel is required—mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 times/month, 2-3 nights at a time., • The RFSE will report regularly to the National Director of Field Operations, and interact frequently (usually virtually) with the Field Operations Team–which is part of the Home Office, headquartered in Greenville, SC., • The RFSE will help recruit, and work cooperatively with, Area volunteers—primarily Point Men—but also New Troop Organizers and Direct Service Advisors (which comprise an Area’s “Power Team 3”)., • The National Director of Field Operations and Regional Team Leader will regularly review the RFSE’s activities to assure that he is assisting in recruiting and supporting—but not doing the job of—hundreds of engaged and effective volunteers., • Additionally, he will coordinate his activities, such as the duties listed below, with his Regional Team Leader., • Job duties include filling Area Teams with effective volunteers by, • Evaluating Point Men to determine their effectiveness, • Developing existing Point Men, • Assisting RTL in selecting, recruiting and training new Point Men, • Assisting Point Men in securing the remaining members of their Power Team 3 (using Trail Life’s proven methods) to recruit effective New Troop Organizers and Direct Service Advisors), • Driving to new communities; conducting “Community Influence Surveys”; connecting Point Men to newly-discovered Area Team prospects, • Coaching Direct Service Advisors to thrive in their role, • Assisting Point Men in recruiting additional Area Team volunteers (beyond the Power Team 3), • Setting goals and achieving the objectives associated with those goals, • Ensuring that monthly Area Trail Gatherings are effective, • Ensuring that regular in-person training is available, • Administrative duties include:, • Meeting with Staff leader, Field Ops Team, and RTL weekly to determine priorities and report progress, • Keeping track of Areas’ needs, and in recruiting key positions (updating spreadsheet), • Tracking Point Man effectiveness for discussion with RTL, • Gathering feedback from field volunteers, and communicating ideas back to the Home Office to create better support materials e. Working with denominational leaders and ministerial associations to promote the TLUSA Troop ministry COMPETENCIES • He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes., • Must be an organized, driven self-starter; a builder of the volunteer support structure; a recruiter and developer of people—one who holds himself and others accountable., • Regional Field Service Executive (RFSE) Needed Gifts, Traits, and Skills, • Faith/Prayer Life: You will need a strong faith in God, an understanding of your personal mission and purpose; a habit of prayer and petition to God for wisdom and direction; and a desire to follow His guidance daily., • Positive/Encourager: Because the volunteers you will work with are dealing with various life circumstances, you must have a full tank of encouragement at all times. A positive attitude to celebrate their individual accomplishments and successes, as well as empathy for life’s difficulties, will result in trust and respect from those you support in the field., • Market Intelligence: Understand your market. Know there is competition for volunteers’ time (sports programs, BSA, community Boards, and other ministries). Expand volunteers’ understanding of their potential “circles of influence”, and where to network and locate new volunteer candidates., • Talent Assessment: Work with your Regional Team Leader to understand the positions for which you are recruiting, skills required for each volunteer role, and expectations they will have for the volunteer candidates., • Networker: Relationship building—with both existing Area leaders and candidates for volunteer positions—is extremely important. It is beneficial to participate in religious groups, civic clubs, and professional associations. Must be well- versed and comfortable with in-person and phone networking, as well as digital and virtual networking (including online meetings, video chats, social media and other messaging platforms and technologies)., • The Art of Selling: The RFSE needs to “sell” the volunteer candidates on the position they are being asked to fill. Be able to show the candidate “what’s in it for him” (the importance of fulfilling his God-given mission and purpose)., • Sourcing: Finding talent will require utilization of a variety of channels. This might include posting on social media or speaking to church associations, civic clubs, or retiree groups. Sourcing will lead to more personalized messages, phone calls, and recruiting appointments. Which leads to…, • Follow-up: Keeping detailed records of your contacts will keep you organized and on top of the task at hand. Timely and regular “re-connects” can only happen if you schedule them., • Marketing: Be comfortable on multiple social media channels including Twitter, Facebook, etc. Connecting regularly with volunteers, using the method they prefer, is the best way to build trust and expand your network., • Communication: Professionalism is essential in both offline and online activities, including social media, email, phone, and in-person communication., • Flexibility/Resilience: Be flexible to meet according to the volunteer candidate’s availability. Give plenty of options for the candidate. Don’t accept “no” for an answer when talking to the best candidate prospect! But resilience develops through negative experiences mixed with the commitment to continuously learn—every rejection is a growth opportunity. EDUCATION AND EXPERIENCE Bachelor’s degree in a related field is required. Experience in sales, customer service, and general business relationships are required. SPECIAL REQUIREMENTS Membership in Trail Life USA, subscription to and constant adherence to the Trail Life USA Statements of Faith and Values, agreement and adherence to the Trail Life Code of Conduct, and agreement and adherence to the Employee Handbook.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Upshop: Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. Overview of the role: We are seeking an experienced Engineering Manager to lead and develop engineering teams responsible for delivering high-quality, scalable software aligned with business goals. This is a permanent, full-time position reporting to the Senior Director of Software Engineering. The Engineering Manager balances people leadership with technical oversight and selective hands-on contribution. This role is accountable for team performance, delivery predictability, engineering standards, and cross-functional collaboration while ensuring strong alignment with Upshop’s business and customer priorities. Responsibilities: • Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction., • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives., • Set clear team goals and objectives aligned with departmental and company priorities., • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution., • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines., • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services., • Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions., • Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps., • Support testing cycles and post-production deployments to ensure stable, reliable releases., • Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work., • Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions., • Monitor and report on team progress, sprint velocity, throughput, and delivery health., • Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health., • Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency., • Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering. Qualifications: About You • Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams., • Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures., • Experience working with cloud-based, microservice-oriented systems., • Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders., • Strong organizational, analytical, troubleshooting, and problem-solving skills., • Customer-, service-, and results-oriented, with a strong sense of ownership and accountability., • Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. Experience & Education • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience., • 6+ years of professional experience across the full software development lifecycle., • Hands-on experience with:, • React, JavaScript, TypeScript, HTML, CSS/Bootstrap, • C#, PHP, Laravel Framework, • Azure Cosmos DB, Azure SQL, MS SQL, and ODBC, • Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps., • Experience working in agile development environments using tools such as JIRA and GitLab., • Familiarity with CI/CD pipelines, release management, and deployment automation., • Experience using DataDog or similar observability and monitoring tools., • Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test., • Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash)., • Comfortable guiding teams in the use of AI-assisted development tools such as Cursor., • Ability to adapt to change and thrive in a dynamic, fast-paced environment. Preferred Qualifications (if applicable): • Experience working with large enterprise software deployments and solution-based products., • Exposure to retail grocery, food retail, or large enterprise technology environments., • Experience working in cross-functional, fast-growing organizations.

About Us: Founded in 2013, Sparx Hockey is a privately held corporation located just outside of Boston in Acton, Massachusetts. Sparx Hockey is a developer and manufacturer of skate sharpening equipment and related accessories for ice hockey, figure skating and sled hockey. The Sparx Sharpener, the company’s flagship product, is an affordable, automated product that allows anyone, anywhere, with no prior skate sharpening experience, to easily sharpen hockey and figure skates with pro-level accuracy. More than 100,000 customers around the world are sharpening skates with Sparx, including individuals, families, teams, rink operators and pro shops. As the Preferred At-Home Skate Sharpener of the NHL, Sparx Hockey works closely with some of the top current and former professional players in the world including Brent Burns, Taylor Heise and Mike Modano to name a few. Sparx Hockey has solidified its position as the No. 1 sharpener in hockey through multi-year partnerships with some of the most premier teams and organizations in the game including the Swedish Ice Hockey Association, Shattuck-St. Mary’s and the Society of Professional Equipment Managers. In addition to Sparx Hockey’s exceptional products and impressive partnerships, we also pride ourselves on being a fun place to work. Although it’s not an employment prerequisite, many of our employees still play, coach, and are parents of young hockey players. We do more than just build great hockey products; we use them ourselves. When we’re not working hard or playing hockey, our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Sparx Hockey’s global headquarters are located in Acton, MA and are home to R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center. About the role: Do you dream in reels, live for likes, and love hyping a brand you believe in? Do you want to work closely alongside top NHL players, Olympians and some of the most influential personalities in hockey? Sparx Hockey is looking for a creative Social Media & Content powerhouse who is not afraid to dream big, think differently and create compelling content for the fastest-growing brand in hockey. This crucial role will be responsible for generating, producing and directing a wide range of engaging content that will be utilized across Sparx Hockey’s social media channels. You’re an ideal candidate if you’re an extremely out-going, creative, hard-working, highly competitive team-player who is not afraid of being in front of – or behind – a camera. The Sparx Hockey Social Media & Content Lead will be the Sparx brand storyteller, shining a creative spotlight on Sparx Hockey’s products, employees, retailers, athletes and partners in unique and compelling ways. In addition to creating content, this highly visible position will oversee all aspects of our social media platforms, including posting, monitoring and tracking analytics of Sparx Hockey’s owned channels. As the Sparx Hockey Social Media & Content Lead, you will be an important member of Sparx Hockey’s global marketing team that is laser-focused on amplifying Sparx Hockey’s voice and brand presence. Responsibilities: • Develop, implement and manage Sparx Hockey’s social media strategy., • Create, design, produce, film and edit engaging content (video and still imagery)., • Serve as Director and Producer of all social content, including product demos, employee spotlights, behind-the-scenes content, trend-based content, athlete collabs, and more., • Show up regularly in front of the camera with confidence, humor, and energy to drive engagement and connect with fans and potential customers., • Jump on trends (TikTok, IG Reels, YouTube Shorts) and make them your own., • Grow overall social media followers and expand brand engagement., • Develop and design quick-turn content that does not rely on larger creative team., • Measure the success of social media posts and campaigns and take necessary steps to improve and enhance performance., • Identify relevant hockey influencers and partner with them to expand reach., • Willingness to travel to hockey events, tournaments, and activations (including on weekends) to document and hype the Sparx Hockey brand in real time. Qualifications: • 3+ years of proven experience building and managing social media programs – a strong portfolio of social media and content work is a must., • Experience as a content creator, influencer, or brand ambassador is a big plus., • Deep understanding of all social media platforms including Instagram, TikTok, Twitter, Facebook, LinkedIn and Snapchat, • Strong editing skills (Premiere Pro, CapCut, Adobe Suite, etc), • Comfortable working in a fast-paced, hyper-growth environment., • Detail oriented and extremely organized., • Exceptional time management, verbal and written communication skills., • Must be engaging, energetic, self-motivated and possess an aggressive work ethic., • Scrappy, willing to roll up sleeves, and has an entrepreneurial mindset., • Experience working with a DTC brand and passion for hockey a plus, • Bachelor's degree Why work with us: • Competitive health package, including 401(k) & 401(k) matching, • Generous paid time off, • Casual dress code, • Work in a collaborative, innovative, and fun environment! Ready to become the storyteller of Sparx Hockey? Show us your creativity and share your portfolio, socials, or a sample reel. Let’s build something incredible!

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Technology Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 5+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences. Job Description Key Responsibilities: • Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers., • Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration., • Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination., • Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics., • Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners., • Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights., • In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning., • Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities., • Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience., • Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations., • Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management., • Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution., • Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment., • High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences., • Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working. Desirable Requirements: • Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation., • Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Description Director, Business Development The Director, Regional BD is responsible for driving sales growth across an assigned geographic territory. This role blends strategic account farming with targeted hunting activities- balancing proactive expansion of existing accounts with the pursuit of new opportunities. By developing tailored engagement plans, building trusted relationships, and orchestrating multi-functional solution development, the Director, Regional BD drives both immediate impact and develops long-term value. Leveraging data-driven insights, this leader prioritizes time and resources to maximize territory performance and elevate Syneos Health's presence within the biopharmaceutical industry. Core Responsibilities • Develops and executes a comprehensive sales strategy for a defined book of business and geographic territory, balancing new client acquisition with growth of existing accounts., • Manages an optimized territory through data-informed prioritization of time, client opportunity, and market potential., • Identifies, engages, and nurtures key client relationships with decision-makers, influencers, and stakeholders at all levels., • Leads the orchestration of tailored, multi-touchpoint sales strategies based on client needs, pipeline dynamics, and strategic goals., • Drives expansion playbooks, including therapeutically aligned strategies, renewal opportunities and next-phase conversions, to deepen account value., • Collaborates closely with cross-functional teams-including operations, therapeutic strategy, deal strategy, and delivery -to co-develop solutions that address client-specific challenges., • Acts as a client champion internally by sharing insights on client culture, preferences, and strategic priorities to enable effective team alignment and proposal development., • Educates clients on Syneos Health's differentiated value proposition, clinical and commercial capabilities, and evolving service offerings., • Conducts regular territory performance reviews, forecasts pipeline progression, and adjusts plans based on shifting client and market needs., • Maintains up-to-date records of client activity, pipeline, and sales progress within CRM platforms such as Salesforce., • Stays current on industry trends, competitor developments, and emerging client needs to continuously refine engagement strategies., • Bachelor's Degree required, advanced degree preferred, • Experience in healthcare, life sciences, or biopharma in a business development, commercial, or strategic sales role., • Proven success managing complex B2B sales cycles and navigating mid- to executive-level client relationships., • Strong consultative selling skills with a demonstrated ability to uncover client needs and co-create impactful solutions., • Excellent interpersonal, influencing, and negotiation abilities with a collaborative leadership style., • Highly organized with the ability to prioritize effectively in a fast-paced, dynamic environment., • Data-driven decision maker with strong business acumen and strategic thinking capability., • Proficient in Salesforce or similar CRM platforms; Microsoft Office Suite experience required., • Ability to travel up to 40% for client meetings, conferences, and internal events.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range:174,734 - 309,733 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). Syneos Health Clinical BD

Team: Product Reporting to: Senior Director of Product Management Location: Asia-based Preferred About ELSA ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan. Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry. Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learners goals and context, ensuring measurable improvement and lasting confidence. Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world. Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators: * Forbes Top 4 Companies Using AI to Transform the World * Research Sniper Top 5 Best AI Apps * ASU+GSV EdTech 150 * CB Insights Top 100 AI Companies We are scaling aggressively on the enterprise side — moving from a tool that companies deploy to a platform that enterprises depend on. That means deeper integrations, smarter engagement loops, and the kind of reporting that makes renewal decisions easy. Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication. Job overview: As Senior Product Manager for B2B, you will own the product experience for ELSA's enterprise segment — from the moment a company enrolls learners to the day they renew (and expand). You'll work directly with the Head of Product, engineering, customer success, and our largest clients to build the features that drive measurable skill improvement and make ELSA sticky at the account level. This is a high-ownership role. You'll own enterprise engagement, admin tooling, reporting, and the integrations that make ELSA work inside large organizations. You'll sit close to revenue — your roadmap directly impacts renewal rates and expansion ACV Key Responsibilities * End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts * The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins * Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals) * Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts * Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on * A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients * Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions What You Will Have Must-Haves: * 5+ years of product management in B2B SaaS or enterprise-facing digital products * Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion * Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions * Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows * Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders * High ownership mentality — you treat pipeline health and renewal rates like your own business Strongly Preferred: * Experience with HubSpot (Sales, Marketing, Service, Operations Hubs) * Experience with quoting engines, billing systems, or CPQ tools. * Familiarity with data warehouses and ETL pipelines principles. * Understanding of SaaS principles, challenges, and best practices. * Python knowledge to write custom scripts for data transformations or to interact with APIs. * AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc. Why ELSA * Mission that matters — millions of professionals improve their careers through better English communication every day * Proprietary speech AI with a genuine moat — our coaching engine is not a wrapper on a general LLM * Fast-moving, low-bureaucracy culture — your roadmap can reach enterprise users across dozens of countries within weeks of launch * Significant upside as ELSA scales its enterprise business globally, including large-scale partnerships across Asia * Fully remote-friendly with a globally distributed team * A product leader who moves fast, thinks in frameworks, and will invest directly in your growth * Comprehensive employee well-being benefits. * Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. • The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets., • The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons., • The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. • Integrity, • Empathy, • Teamwork, • Curiosity, • Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Job Details We are seeking an Insurance Product Manager to help drive our state expansion efforts and bring Openly insurance products to independent agents across the country. Reporting to the Director of Insurance Product Management, this highly visible role offers the opportunity to lead key insurance product management initiatives and interact with business leaders across Technology and Operations Teams. This role requires a self-motivated, high-energy individual who can efficiently function in a fast-paced, performance-driven environment. Key Responsibilities • Developing and calibrating Openly’s homeowners program for established states and new state entries including UW eligibility, coverage offerings, premium rates, and Openly proprietary models, • Assisting with rate filings and DOI correspondence to ensure timely regulatory approval, • Collaborating with our Technology and Operations teams to successfully implement and launch the product in new states, • Analyzing key performance indicators and drivers of profitability, including loss ratios, actuarial indications, frequency/severity trends, sales conversion, persistency, and other data as we continue to grow our geographic footprint, • Leading other product management initiatives, such as external data evaluations, market/competitor intelligence, and new product development Requirements • 3-5 years of experience in insurance product management and product development roles, • A degree in Mathematics, Actuarial Science, Economics, Statistics, or similar study, • Solid technical (SQL) and analytical skills, capable of developing quantitative analyses through data manipulation, • Ability to identify and define complex business problems and develop relevant analytical frameworks to deliver solutions, often operating in ambiguity and leveraging creativity, • Strong communication and project management skills, and the ability to collaborate effectively with people at all levels across the company, • Strong decision-making skills, • P&C insurance experience is required, and homeowners insurance experience is a plus, • Insurance product compliance and/or state launch experience is a plus Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $115,680 - $137,370 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $108,450 - $180,750 USD Benefits & Perks • Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it., • Competitive Salary & Equity, • Comprehensive Medical, Dental, and Vision Plan Offerings, • Life and disability coverage including voluntary options, • 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute., • Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace, • Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity., • Be Well Program - Employees receive $50 per month to use towards your overall well-being, • Paid Volunteer Service Hours, • Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Profit sharing Once we have a strong team of Caregivers through your recruitment efforts, we will work with you to increase our customer base through marketing and sales. This is where the fun starts and the opportunities for career growth really open up. Once you've succeeded at Caregiver recruitment and growing the number of service hours we provide, you can start to determine what you most prefer to do. You will oversee general Office/Operations Management, focus on marketing or recruitment or take on something entirely new that fits your skillset. This role has the excitement of a startup with the financial stability of an established firm. You must have a drivers license and a clean driving record as well as a reliable car. Your salary guarantees you a predictable wage and there will be opportunity for bonuses. Strong verbal and written communication skills are needed to succeed in this role. You will be backed by our support staff who work 24 hours to ensure our continued success and growth. WHY JOIN THE AGAPE? • Opportunities to become a Manager, Director and/or OWNER (ask me for details), • Bonus pay opportunities, • 401k matching, • Profit sharing, • Paid mileage reimbursement, • Paid travel time, • Paid Family and Medical Leave, • Continuing education opportunities, • Workers' compensation, • A supportive team who believes in the mission of Agape to serve our community!RESPONSIBILITIES, • Start with Caregiver duties, • Assist clients with daily activities such as moving in and out of beds, baths, wheelchairs, or automobiles, • Care for patients by changing bed linens, doing laundry, cleaning the home, or assisting with personal care, • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor, • Build relationships with patients by conversing or reading aloud to help keep them mentally healthy and alert, • Engage patients in exercises or other activities, • Act as a backup Caregiver, • Move into recruitment duties, • Identify the best sources for Caregiver recruitment, • Use our software to post ads and process applications, • Conduct interviews, hiring and onboarding, • Retain great Caregivers, • Finish with marketing / sales duties, • Attend local networking events, • Establish yourself as a trusted industry member, • Attain referrals from area hospitals, clinics and other sources, • Increase the number of service hours weeklyQUALIFICATIONS, • Graduated from an accredited Home Care Aide or CNA program, • One year prior professional experience, • Drivers license required This is a remote position.

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations. The Corporate Development team is responsible for generating, managing, and executing mergers and acquisitions, minority investments, and partnership activities. As part of a small team responsible for originating, executing, and supporting acquisitions, you'll work to elevate Blue Origin's worldwide deal-making profile. You will work closely with the New Glenn, Blue Engines, and Advanced Development Programs business units to identify inorganic growth opportunities. You will support the Director of Corporate Development and senior leadership team by conducting industry research, investment analysis, due diligence, acquisition term sheets and contract negotiations, and both internal and external relationship building. In this role, you will be an entrepreneurial thinker who can make convincing, information-based arguments, demonstrating a strong bias for action. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! Responsibilities: • Identify opportunities which support Blue Origin's strategic priorities through interaction with senior business leaders, entrepreneurs, venture capitalists, investment bankers, and organic pipeline generation, • Act as a subject matter expert on financial analysis, deal structuring, and valuation, • Lead financial analysis, synergy forecasting, valuation and due diligence of potential acquisitions, • Lead cross-functional due diligence teams, including legal, finance & accounting, tax, human resources, operations, IT, sales, and strategy, • Lead deal flow process from term sheet signature to integration, • Evaluate opportunities and risks in potential transactions, • Work with all cross-functional groups from term sheet signature to proper integration, • Perform research, reporting and analysis on M&A activity in the industry, • Present investment thesis memos and recommendations for all stages of the deal process (sourcing to integration planning), • Build and maintain tools, analytics, and reporting to highlight performance measurements Qualifications: • Bachelor's degree in business, finance, economics, or related analytical field, • 7+ years of demonstrated ability in investment banking, corporate development, strategy, finance, or consulting, to include economic and financial modeling and high level negotiations, • Experience crafting and analyzing M&A processes for a wide variety of transactions, • Excellent Microsoft Excel and PowerPoint abilities, • Excellent written and verbal communication skills Desired: • MBA from a top tier business school, • Experience in the space industry or another capital intensive, manufacturing or R&D oriented industry Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum. Background Check * Required for all positions: Blue's Standard Background Check * Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation * Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. * Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits * Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. * Stock Options for all regular employees (working at least 20 hours/week) * Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. * Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see ___. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at___. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. * Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. * Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. * Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. * Dare to innovate:We challenge the status quo with creativity and innovation as our true north. * Better together:We check our egos at the door. We work together, so we win together. Location: Remote / Work from Home - Role will support our west market (WA, OR, CA, ID, NV, MT, WY, UT, CO, AZ, NM, KS, OK, TX, LA) which is PST, MST, & CST. Candidates based in this market are preferred. We would consider strong candidates based in the adjacent central market (ND, MN, WI, MI, OH, IN, IL, IA, SD, NE, MO, KY, TN, AR, AS) that are flexible to work with clients based in PST, MST, & CST. The Director, Advisory plays a critical leadership role in delivering exceptional client value while advancing Press Ganey's advisory capabilities. This role leads a team of expert Patient Experience Advisors who provide strategic insights and improvement opportunities to healthcare clients, ensuring they benefit from the latest industry knowledge, regulatory updates, and best practices. You will be responsible for building and enabling a highperforming advisory team through strong leadership, scalable training, operational excellence, and close partnership with Product, Analytics, Knowledge Management, and other functional leaders. Acting as both a people leader and operational steward, you will help shape how advisory services are delivered at scale-driving innovation, consistency, and measurable impact for clients. Key Responsibilities Leadership & Team Development • Lead, hire, mentor, and develop a high-performing team of Advisors, fostering a culture of collaboration, accountability, innovation, and continuous growth., • Establish clear career paths, development expectations, and performance standards to support retention and professional advancement., • Provide ongoing coaching and feedback to ensure high-quality client delivery and exceptional customer experience. Industry Expertise & Thought Leadership • Ensure Advisors remain current on healthcare industry trends, regulatory changes, and emerging best practices through structured training, knowledge sharing, and continuous learning., • Serve as a steward of advisory thought leadership, ensuring insights are timely, relevant, and aligned with client and market needs. Client Value & Advisory Innovation • Lead the evolution of advisory offerings delivered at scale, including proactive insights, improvement programs, bestpractice toolkits, educational offerings, and networking opportunities., • Partner with Press Ganey functional leaders to identify opportunities to enhance advisory services, tools, and methodologies., • Ensure advisory work consistently delivers actionable insights and measurable improvement outcomes for clients. Training, Enablement & Knowledge Activation • Collaborate with Knowledge Management, Analytics, and internal subject matter experts to prioritize, develop, and operationalize scalable insights, analytics, and advisory resources., • Ensure Advisors are equipped to deliver specialized client training as well as broader internal education initiatives., • Oversee the development and dissemination of training materials, toolkits, and best-practice resources. Product Readiness & Cross-Functional Partnership • Serve as the "voice of Advisory" with Product, acting as the eyes and ears of the field on new product and feature development., • Lead advisory readiness for new product launches, including training materials, internal communications, and enablement sessions., • Ensure alignment between product evolution, advisory workflows, and client-facing guidance. Operational Management & Governance • Oversee day-to-day advisory operations, including forecasting supply and demand for advisory services, monitoring quality, and ensuring efficient resource utilization., • Maintain oversight of budgets, FTE forecasting, and expense management., • 10+ years of progressive leadership experience within healthcare., • Strong executive presence., • Proven experience managing, developing, and directly leading high-performing teams of at least 10+ team members., • Strong background in consulting, strategic planning, operational execution, and budgeting., • Experience leading Patient Experience initiatives and working with Patient Experience data (analysis, reporting, presenting, etc.)., • Excellent communication, presentation, and stakeholder engagement skills., • Experience with analytics, marketing, business development, and/or sales is preferred., • Bachelor's degree required, • MBA preferred, • Clinical background preferred Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $130,000to $170,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:___

Description The Director, Business Development is responsible for driving sales growth across an assigned geographic territory for our Early Phase services. This role blends targeted hunting activities with strategic account farming with - balancing the pursuit of new opportunities with proactive expansion of existing accounts. By developing tailored engagement plans, building trusted relationships, and orchestrating multi-functional solution development, the Director, BD drives both immediate impact and develops long-term value. Leveraging data-driven insights, this leader prioritizes time and resources to maximize territory performance and elevate Syneos Health's presence within the biopharmaceutical industry. Core Responsibilities • Develops and executes a comprehensive sales strategy for a defined book of business and geographic territory, balancing new client acquisition with growth of existing accounts., • Manages an optimized territory through data-informed prioritization of time, client opportunity, and market potential., • Identifies, engages, and nurtures key client relationships with decision-makers, influencers, and stakeholders at all levels., • Leads the orchestration of tailored, multi-touchpoint sales strategies based on client needs, pipeline dynamics, and strategic goals., • Drives expansion playbooks, including therapeutically aligned strategies, renewal opportunities and next-phase conversions, to deepen account value., • Collaborates closely with cross-functional teams-including operations, therapeutic strategy, deal strategy, and delivery -to co-develop solutions that address client-specific challenges., • Acts as a client champion internally by sharing insights on client culture, preferences, and strategic priorities to enable effective team alignment and proposal development., • Educates clients on Syneos Health's differentiated value proposition, clinical and commercial capabilities, and evolving service offerings., • Conducts regular territory performance reviews, forecasts pipeline progression, and adjusts plans based on shifting client and market needs., • Maintains up-to-date records of client activity, pipeline, and sales progress within CRM platforms such as Salesforce., • Stays current on industry trends, competitor developments, and emerging client needs to continuously refine engagement strategies., • Bachelor's Degree required, advanced degree preferred, • Experience in healthcare, life sciences, or biopharma in a business development, commercial, or strategic sales role., • Experience selling Phase I / Early Phase services, • Proven success managing complex B2B sales cycles and navigating mid- to executive-level client relationships., • Strong consultative selling skills with a demonstrated ability to uncover client needs and co-create impactful solutions., • Excellent interpersonal, influencing, and negotiation abilities with a collaborative leadership style., • Highly organized with the ability to prioritize effectively in a fast-paced, dynamic environment., • Data-driven decision maker with strong business acumen and strategic thinking capability., • Proficient in Salesforce or similar CRM platforms; Microsoft Office Suite experience required., • Ability to travel up to 40% for client meetings, conferences, and internal events.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: 174,733.33 - 215,066.67 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. #LI-North #LI-Remote

Hungry for a career that's as rewarding as it is delicious? At Aspire Bakeries, we don't just bake breads, cookies, and cakes - we create foods that bring people together. From La Brea Bakery artisan breads to Otis Spunkmeyer cookies, our products are enjoyed by millions of people every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our food. We're looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do - whether that's on the bakery floor, in the office, or supporting customers. In return, we offer a workplace culture built on care, ownership, and growth - where your contributions matter and your career can rise as high as our bread loaves! With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. If you're ready to grow with us, we'd love to hear from you. Why You'll Love Working At Aspire Bakeries • Culture - Our culture thrives on collaboration, diversity, and a shared passion for excellence. We support team members, empower growth, and encourage everyone to bring their authentic selves to work., • Health & Wellness - Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and additional voluntary options to fit your needs., • Work-Life Balance - Paid parental leave, generous paid time off, and holidays so you can recharge and spend time on what matters most., • Financial Security - Competitive retirement plans, plus short- and long-term disability coverage for peace of mind., • Growth & Development - Opportunities to build skills, grow your career, and develop expertise through Aspire Bakeries' learning and development programs., • Flexibility & Support - HSA and FSA plans to help you manage everyday expenses., • Recognition & Rewards - Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions. About the Role We are seeking a Sr. Director, Customer Development - Club Store to join our team. In this role, you will be accountable for leading and expanding Aspire Bakeries' Club Store business by strengthening customer partnerships, developing new opportunities, and driving profitable growth through strategic account leadership. This role is critical to growing Aspire Bakeries' footprint with key Club Store customers while delivering incremental sales, margin expansion, and innovation. The position reports directly to the Vice President of Customer Development and represents Aspire Bakeries with customers, internal stakeholders, and at industry events. Location: • Remote (U.S. West Coast / Pacific Time preferred) Compensation • Salary Range: $149,000 - $198,000 Core Accountabilities (What You'll Be Doing) • Lead strategic customer relationships by owning pricing negotiations, contracts, RFPs, and overall commercial strategy for assigned Club Store accounts, • Drive new business development by prospecting new customers and identifying opportunities for incremental sales growth, • Partner crossfunctionally to lead product development, commercialization, and successful new product launches, • Optimize menu and promotional strategies to identify gaps and initiatives that drive sales and margin growth, • Own financial performance including budgets, forecasting, margins, program funds, and customer allowances, • Align forecasting and supply chain execution to ensure accurate demand planning and operational effectiveness, • Communicate performance and insights through weekly C4C reporting and proactive stakeholder engagement Minimum Qualifications (What You Bring to the Table) • Bachelor's degree in marketing, business, communication, or a related field, or equivalent experience, • 8-10 years of experience in Club Store, Foodservice, or National Accounts, • Proven success driving incremental product placement with Club Stores or major national accounts, • Strong interpersonal, written, and verbal communication skills, • Proficiency in Microsoft PowerPoint, Word, and Excel, • Ability to thrive in a fastpaced, opportunistic, and less structured environment, • Willingness and ability to travel overnight approximately 50%-75% Preferred Qualifications (Extra Ingredients for Success) • Prior bakery or food manufacturing experience, • Culinary background or strong understanding of Club Store and foodservice operations, • Experience partnering closely with marketing, category management, and product development teams, • Strong understanding of supply chain and commercialization processes Call to Action Ready to grow your career with a company that values your work and your future? Apply today and become part of our team at Aspire Bakeries! Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed in this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements. Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We do not use artificial intelligence (AI) tools to screen, assess, or select applicants.

Summary The Director, Technical Services, is responsible for launching, leading, and growing Willdan's technical services national business. This role focuses on helping organizations get more out of the facilities and assets they own, operate and/or maintain by optimizing air, power, water, and HVAC systems, and aligning solutions with clients' internal goals, including sustainability, which includes comprehensive commissioning and retro-commissioning services. Forward looking, this could also include light O&M style services such as HVAC filter replacement & maintenance, light electrical and controls upgrades, etc. The Director owns strategy, offering development, gotomarket, and delivery oversight for a portfolio of Assess-Improve-Sustain services that deliver healthier, lowercost, and more reliable building performance. Essential Duties and Responsibilities • Strategy & Business Leadership, • Define and own the vision, business plan, and growth strategy for Willdan's Building Optimization Solutions offering., • Translate the Assess-Improve-Sustain model into clear, standardized services and packages deployable across regions and markets., • Establish performance targets (revenue, margin, savings delivered, client outcomes) and report progress regularly to Regional Vice President for Rocky Mountain Region goals and Willdan leadership for additional national goals and KPIs., • Identify and prioritize target markets (K12, municipal, higher education, healthcare, commercial/industrial, water/wastewater) and align offerings with their internal goals., • Collaborate with other business development managers & divisions regularly to ensure cross-collaboration is happening to sell greater Willdan services, including comprehensive design-build and ESPC opportunities., • Offering Development and Technical Direction, • Develop and maintain the Building Optimization Solutions portfolio, including VPW (Ventilation, Power, Water) optimization, HVAC system optimization, and integration of renewable energy and advanced energy storage solutions., • Ensure offerings deliver on the core value promise: healthier environments, lower cost, and more reliable operations by optimizing existing systems first, and recommending equipment upgrades when they make financial and operational sense., • Incorporate relevant standards and guidance (e.g., ASHRAE 62.1, 241, wildfire smoke/IAQ guidance) into practical methods, tools, and playbooks for project teams., • Define criteria for when to prioritize optimization versus planning HVAC equipment replacements and upgrades., • Business Development and Market Positioning, • Partner with national business development and account teams to position Building Optimization Solutions & turnkey (design-build or ESPC) with existing and new clients., • Lead key client conversations to understand internal goals (e.g., sustainability, resilience, cost control) and frame tailored optimization roadmaps., • Develop proposal content, pricing approaches, and sales tools that clearly articulate the Assess-Improve-Sustain journey and associated value., • Represent Building Optimization Solutions at client meetings, conferences, webinars, and industry events., • Delivery Oversight & Quality, • Provide leadership and oversight to crossfunctional teams delivering Assess, Improve, and Sustain scopes., • Director must develop project in accordance with WPE process and guidelines., • All proposals and deliverables must be reviewed and approved by the VP of Business Development & Engineering before issuance to customers., • Establish delivery standards, templates, and QA/QC processes for assessments, optimization projects, and ongoing support to ensure consistency and quality., • Guide project teams on integrating HVAC equipment replacements and upgrades into optimization plans where warranted., • Support practical performance tracking and reporting thatdemonstrateimprovements in health, cost, and reliability., • Partnerships and Funding Integration, • Coordinate with internal teams to integrate Building Optimization Solutions into their qualified opportunities., • Collaborate with technology and equipment partners (e.g., HVAC and controls providers) when their solutions support systemlevel optimization outcomes., • Help design commercial structures that enable low and noupfrontcapital pathways for clients where appropriate., • Client Relationship Leadership, • Serve as an managerlevel point of contact and trusted advisor for strategic Building Optimization clients., • Lead periodic review conversations to revisit performance, refresh opportunities, and reinforce Willdan's role as a continuous improvement partner beyond the initial project., • 10+ years of experience in building systems, HVAC/MEP, energy engineering, performance contracting, or related fields., • Demonstrated experience developing and/or selling optimizationfocused solutions (e.g., controlsdriven savings, RCx, VPW, active energy management)., • Strong understanding of ventilation, power, water, and HVAC system operation in institutional and commercial facilities., • Proven ability to develop service offerings, set pricing strategies, and contribute to revenue and margin goals., • Excellent communication skills with experience engaging executivelevel decision makers and crossfunctional internal teams., • Ability to travel at least 50% of the time. Travel may include various means of transportation including automobile, public transportation, rail, and airplane., • Preferred Experience:, • Experience with publicsector and education markets (e.g., K12, municipalities, higher education, commercial facilities)., • Familiarity with relevant ASHRAE standards and IAQ/wildfire smoke guidance. Willdan Energy Solutions participates in E-Verify.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Director of Regional Sales, you will lead a high-performing, field-based sales organization focused on GitLab's rapidly growing State, Local and Education (SLED) business. You'll be accountable for driving new and expansion revenue across SLED agencies, acting as a co-captain with senior leadership while managing, coaching, and growing a team of Account Executives. You'll spend meaningful time in the field with key accounts, own large deal strategy and C-level negotiations, and guide your team through complex federal procurement motions, including distributors, partners, contracting vehicles, and funding cycles. By partnering closely with Renewals, Customer Success, Product, and Marketing, you'll align our go-to-market approach for regulated environments, ensure our FedRAMP-authorized offerings and roadmap reflect agency needs, and build durable, land-and-expand growth across large, federated public sector organizations. • Lead, recruit, hire, and coach a high-performing team of Account Executives covering SLED agencies to achieve regional revenue and growth targets while fostering an accountable, inclusive, high-performance culture across an all-remote organization., • Drive strategy and execution for new business and expansion, generating, progressing, and converting pipeline across key SLED accounts to meet or exceed quarterly and annual bookings targets., • Own regional forecasting, inspection rigor, opportunity hygiene, and MEDDPICC-based deal qualification so senior leadership has clear visibility into pipeline health, commit, and risk and the team improves win rates and shortens sales cycles., • Lead and execute complex federal procurement motions, working with distributors and partners such as Carahsoft and systems integrators and navigating contracting vehicles, funding cycles, and agency-specific buying processes to secure new multi-year contracts and expansions., • Drive go-to-market strategy for regulated environments, shaping FedRAMP-authorized offerings and mission-critical DevSecOps use cases across SLED agencies to increase platform adoption and usage in priority accounts., • Collaborate closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to align on account plans, translate field requirements into roadmap and campaigns, and deliver a cohesive customer experience that supports retention and expansion., • Drive land-and-expand motions within large, federated agencies, securing new workloads, cross-sells, and upsells that balance near-term revenue goals with long-term platform adoption and multi-year growth., • Engage directly in the field and travel as needed to support key customer meetings, large deal reviews, and team engagements, deepening executive relationships and accelerating deal cycles while operating effectively in GitLab's asynchronous environment., • Experience building and leading regional, field-based sales teams in open source software, DevOps, or related enterprise technology environments., • Background in process- and data-driven sales operations, including advanced use of Salesforce and other CRM and marketing automation tools to run trackable, repeatable sales motions., • Experience selling or leading teams in regulated or compliance-driven environments (for example FedRAMP, impact levels, or similar government software-as-a-service frameworks), or the ability to ramp quickly in highly regulated markets., • Demonstrated success selling and guiding teams to sell complex enterprise deals into large public sector accounts, including long-cycle opportunities with multiple stakeholders., • Familiarity with formal sales methodologies such as MEDDPICC or similar frameworks, including pipeline generation, qualification, forecasting, and deal inspection., • Ability to coach, develop, and hire sales talent while fostering an accountable, collaborative, and inclusive team culture., • Skill in managing C-level and senior stakeholder relationships, including running executive-level meetings and negotiations within large, federated organizations., • Alignment with GitLab's values and leadership expectations, with openness to candidates from diverse backgrounds who bring transferable skills in enterprise technology sales and team leadership. The SLED sales team is a field-based, all-remote organization responsible for driving adoption of GitLab's DevSecOps platform across SLED agencies, including regulated and FedRAMP-authorized environments. You'll lead a group of Account Executives who collaborate asynchronously across regions and work closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to deliver consistent, predictable growth. We focus on building long-term platform relationships with large, federated agencies, navigating complex procurement processes and contracting vehicles, and bringing clear feedback from the field back into GitLab's roadmap and go-to-market approach for government customers. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000 - $240,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Guest Services Expert (we call that a “Head Golf Attendant”). This individual assists the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Head Golf Attendant is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Performance. Responsibilities include the following: • Assist the General Manager of Performance to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $24 / Hour + Tips Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

The Store Director is a strategic, innovative and collaborative leader that is responsible for driving sales growth, maximizing profitability and ensuring efficient management of store operations and standards within their location by concentrating on Bucherer1888’s key strengths.It is crucial tha

Job Description Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Salary range: • $80,168.40 -$90,000.00 Benefits • Paid time off, • 401k, with company match, • Company sponsored life insurance, • Medical, dental, vision plans, • Voluntary short-term/long-term disability insurance, • Voluntary life, accident, and hospital plans, • Employee Assistance Program, • Commuter benefits, • Employee Discounts, • Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations, • Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines., • Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits., • Ensures supply chain/purchasing has current up to date data and support purchasing requirements., • Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice., • Communicates the customer goals and represents the customer interests to the local GGI team., • Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval., • Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis., • Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.)., • Owner of T-minus schedule to facilitate changes and bringing all departments together for success., • Maintains a professional appearance at all times. Treats the customer with dignity and respect. Internal & External Communication • Daily reconciliation of delays and communications need activities as required., • Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis., • Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility), • Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise., • Weekly inventory status checks. SR, • Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management • Ensures customer inventory sheet to be current and up to date par levels., • Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR, • Provides customer feedback to help customer reduce costs through inventory management., • Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR, • Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality • Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety)., • Compares FACs against goals., • Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management • Conducts weekly documented billing checks to ensure items billed., • Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets • Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM, • Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR Qualifications Education: • High School Diploma or GED required, • Associates degree or degree from a 4-year university or college is preferred Work Experience: • Proven Account Management skills required in order to create, maintain, and enhance customer relationships, • Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) • Extremely detail oriented, • Technical and analytical competence (understands software, hardware, networks, etc.), • Motivated, goal oriented, and persistent, • High level of initiative and works well in a fast paced, team environment, • Handles stressful situations and deadline pressures well, • Plans and carries out responsibilities with minimal direction, • Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:, • Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool., • United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info), • American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS & Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process., • British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change, • Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ. Language / Communication Skills: • Excellent written and oral communication skills, • Bilingual is a plus. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

About the job Manager of Infrastructure Inizio Partners is a top-rated business consulting, executive placement and IT staffing firm serving clients globally. Inizios clients include fortune 500 companies, consulting firms, startups, private equity & venture capital firms etc. We are currently recruiting for a Manager of Infrastructure for one of our clients. Our client is a leader in building technology-enabled business process solutions for industrial producers globally. They develop highly integrated software solutions that increase both the effectiveness and efficiency of customer-facing business processes in a wide range of business-to-business applications. Customer will consider offering relocation assistance for out-of-state candidates and are also open to considering Sponsorship(visa transfer) for the right candidates. Summary: The Director of Infrastructure is responsible for managing IT infrastructure on-prem and in the cloud (Azure and GCP) along with establishing and administering the overall strategies and procedures for the Information Security function of the company. You will be responsible to satisfy the scaling needs of the platform and the trust needs of clients, customers, and employees. Experience managing IT corporate, and sales offices distributed globally is preferred. The Director of Infrastructure and Security reports to the Chief Digital and Information Officer. Essential Job Duties: • Manage a team (internal and partner staff) of system engineers, network engineers, security engineers, database engineers, DevOps engineers, site reliability engineers, and other IT operations staff (that includes the helpdesk), • Maintain and optimize the company servers and networks (LAN, WAN, and Wireless) globally, • Define and implement IT policies and security policies across the organization, • Implement Zero-Trust security principles within the hybrid cloud environment and raise security awareness within the enterprise, • Define and implement identity management solutions for internal and external users, • Collaborate with Managed Security Services Provider (MSSP) in setting up a security operations center (SOC) for the enterprise, • Collaborate with business leaders across the company to ensure our approach to security meets company cultural principles while achieving defined security objectives, • Be responsible for device and password management (Protected Access Management), • Define and implement best practices around user access controls, • Clean up access for users and security groups within Active Directory (AD), • Protect data assets from unauthorized user access (on-prem and cloud), • Protect O365 and D365 environments (Email, Teams, SharePoint, OneDrive, etc.), • Perform business impact analysis (BIA) and implement a disaster recovery plan to meet organizational resiliency goals, • Facilitate audits and certifications needed to promote trust in the platform, • Implement super-user access tracking and log aggregation for audit and forensics, • Implement modern DevOps practices to support platform operations in terms of scalability, availability, security, and resiliency, • Engage third-party service providers to perform network penetration and vulnerability testing, • Perform Information Technology Risk Assessments to identify potential control gaps, • Control costs and budgets around IT systems (including security), • Manage contracts with vendors (e.g., cloud providers, SaaS/PaaS application providers, Software vendors, and telecommunication companies), • Responsible for keeping high levels of productivity for employees Qualifications:, • Minimum 10 years of experience leading IT operations on-premises and in the cloud, • Experience in developing IT policies and procedures, • Strong knowledge of information security best practices, standards, and frameworks, • Strong understanding of compliance requirements, • Leadership and Organizational skills, • Excellent communications skills, • Problem-solving and analytical skills, • Master's degree in Computer Science, Information Security, or related technical field