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Job DescriptionJob Title: CATERING SALES MANAGER Status: EXEMPT Reports to: Director of Sales and General Manager About The Abbey Inn & Spa Overlooking the Hudson River, The Abbey Inn & Spa is a boutique luxury destination offering timeless history, refined elegance, and unforgettable guest experiences. As part of the Meyer Jabara Hotels portfolio, we are dedicated to creating deeply personal service moments and exceptional events. The Catering Sales Manager plays a critical role in driving catering revenue, supporting the broader sales strategy, and executing events that showcase the beauty and versatility of our historic property-while embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Catering Sales Manager is responsible for generating, managing, and executing catering and social event business, with a primary focus on weddings, social celebrations, corporate meetings, and special events. This position drives revenue through proactive sales efforts, relationship development, and exceptional client service while supporting the strategic goals set by the Director of Sales and General Manager. The Catering Sales Manager plays a vital role in ensuring each event reflects the luxury experience of The Abbey Inn & Spa and upholds the service standards and culture of Meyer Jabara Hotels. Key Responsibilities Sales & Business Development • Conduct proactive and reactive catering sales efforts to maximize event revenue., • Manage incoming catering leads, inquiries, and referrals with timely follow-up., • Develop and maintain strong relationships with clients, planners, vendors, and community partners., • Attend networking events, bridal showcases, site tours, and promotional events as needed., • Achieve or exceed established catering sales and revenue goals., • Support overall sales strategies as directed by the Director of Sales and General Manager. Client Relations & Account Management • Serve as the primary point of contact for assigned catering clients from initial inquiry through event execution., • Conduct professional and engaging site visits highlighting event spaces, menus, and guest experiences., • Prepare customized proposals, menus, and contracts in an accurate and timely manner., • Guide clients through menu planning, bar selections, floor plans, and event enhancements., • Maintain detailed client records and ensure clear, consistent communication throughout the sales cycle. Event Planning Support & Execution • Collaborate with the Director of Sales, Director of Catering, General Manager, and operational teams to plan and execute successful events., • Create, distribute, and manage accurate Banquet Event Orders (BEOs) and event timelines., • Coordinate logistics including room setups, audiovisual needs, menus, décor, and special requests., • Serve as on-site event lead or support during events, ensuring smooth execution and guest satisfaction., • Address and resolve service challenges promptly and professionally to ensure a seamless guest experience. Team Collaboration & Communication • Work closely with Catering, Banquets, Culinary, Rooms, and Food & Beverage teams., • Clearly communicate all event details to internal teams to ensure flawless execution., • Participate in departmental meetings and contribute to continuous improvement initiatives., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence., • Represent The Abbey Inn & Spa with professionalism and brand integrity at all times.Qualifications, • 2-4 years of catering sales, hotel sales, or event sales experience preferred., • Experience selling weddings, social events, and corporate catering strongly preferred., • Strong communication, negotiation, and relationship‑building skills., • Excellent organizational skills with strong attention to detail., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales and catering software (Delphi or similar preferred)., • Flexible schedule, including evenings, weekends, and holidays as required by event business.Benefits:, • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Incentive Bonus Plan based on catering sales performance and achievement of revenue goals, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance Background screening required.

Job Description Job Title: SALES MANAGER Status: EXEMPT Reports to: Director of Sales/General Manager About The Abbey Inn & Spa Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity. As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences. The Sales Manager plays a key role in driving business, building client relationships, and supporting events that showcase the beauty and versatility of our historic property-embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Sales Manager is responsible for driving event and group business through proactive outreach, relationship development, and exceptional client service. This role supports the Director of Catering by managing sales leads, conducting site visits, planning event details, and ensuring flawless execution. The Sales Manager plays a key role in creating memorable moments that highlight the luxury experience of The Abbey Inn & Spa and uphold the service standards of Meyer Jabara Hotels. Key ResponsibilitiesSales & Business Development • Conduct proactive and reactive selling to generate new business opportunities., • Develop and maintain strong relationships through solicitation, referrals, and follow-up efforts., • Attend networking events and community functions to expand market presence., • Manage assigned accounts, maintaining strong communication and trust throughout the sales cycle., • Conduct effective site visits, highlighting the property's event spaces, services, and experiences., • Respond promptly to inquiries, generate proposals, and create accurate, timely contracts., • Collaborate with the Director of Catering and operations teams to plan event details thoroughly., • Coordinate event logistics, timelines, and setup requirements to ensure smooth execution., • Serve as the main point of contact during day-of event execution, ensuring client satisfaction and addressing any needs., • Work closely with the Catering, Banquets, Culinary, Rooms, and F&B teams to ensure seamless event delivery., • Communicate all event details clearly through BEOs and internal communication standards., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence.Qualifications, • 2–4 years of hotel or event sales experience preferred., • Strong communication, negotiation, and relationship-building skills., • Excellent organizational and time-management abilities., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales software (Delphi or similar preferred)., • Flexible schedule, including evenings/weekends as needed for events or networking. Benefits (Full-Time Employees) • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance, • This position is eligible for Incentive Bonus Plan based on sales performance and achievement of revenue goals

Job Description Position Overview: The Director of Technical Services is responsible for leading the strategic, operational, and regulatory functions of the technical support department to ensure alignment with organizational goals. This role provides direct leadership to all Technical Support, Biomedical Engineering, and Installation staff, driving performance, accountability, and professional development across teams. The position oversees budget planning and cost center management, provides advanced technical expertise for instrumentation and test systems, and leads troubleshooting and resolution of complex hardware, software, and customer-related issues. Working cross-functionally with Marketing, Product Management, QA/Regulatory, and commercial teams, the Technical Operations Manager supports new product validations, training initiatives, and quality compliance. The role ensures adherence to FDA, ISO 13485, Canadian Medical Device regulations, Joint Commission standards, and other applicable laboratory and regulatory requirements while developing and maintaining SOPs, audit processes, and quality systems. Additionally, this position manages contracted service providers, oversees documentation within technical support systems, evaluates QC and calibration data, and drives continuous improvement initiatives to enhance operational efficiency, regulatory compliance, and customer satisfaction. Key Responsibilities: • Strategic Planning: Develop and implement strategic plans for the department in conjunction with VP, ensuring alignment with organizational goals and objectives., • Budget Management: Develop and manage budgets for technical operations cost center, including forecasting, expense tracking and capital assess planning and ensure budget adherence., • Leads all technical support, biomedical engineering and installation staff and support all functions of technical operations, installation, troubleshooting and service., • Provide technical support for the performance of routine and special tests of Polymedco instrumentation and equipment according to established protocol., • Assist in evaluation, diagnosing, and resolution of higher level customer complaints., • Troubleshoot both hardware and software related problems on equipment and analyzers., • Lead technical training for commercial team and new employees. Develop training material and serve as a resource in instrument operation and maintenance., • Collaborate with Marketing/Product management and QA/regulatory departments on validations and support of new products., • Evaluate Quality Control/Calibration data. Provide troubleshooting recommendations., • Work on new test systems and make recommendations regarding technical procedures. Perform evaluation of new equipment. Assist in developing and writing test procedures and Standard Operations Protocol., • Manage and oversee the contracted service providers ensuring they are meeting their commitments., • Collaborate with Quality team to ensure metrics are aligned with leadership drive KPIs., • Initiate, maintain and complete all necessary documentation in the Technical Support Software System (CQ). Develop, evaluate and assist with interpretation of data for the purpose of account correlation and troubleshooting., • Ensure compliance with internal policies listed in Employee Handbook, internal department processes and all SOP’s, • Perform internal quality auditing as needed., • Develop procedures and SOPs for parts management, complaint handling, equipment maintenance, staff and customer training, communication with partners, as well as other activities., • Demonstrate knowledge of Laboratory Regulatory Agencies and policies, applicable FDA regulations, ISO 13485:2003 standards and Canadian Medical Device regulations., • Travel up to 25%, • Occasional off hours work, • Ability to train and guide others., • Previous experience in the diagnostics or medical devices industry., • Experience working in a fast-growing company and driving transformation, • Minimum of bachelor’s degree or a combination of education, training and/or 10 years experience in a related field, • Minimum 10 years experience on laboratory equipment and instruments or other related equipment.

Job Description Are you a results-driven leader who thrives on developing high-performing sales teams and driving exceptional business results? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact on our business and teams. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. The Regional Director of Sales is responsible for hiring, developing, and performance managing sales leaders who focus on building fully staffed and high-performing sales teams, delivering exceptional guest experiences, and achieving sales budgets. By focusing on their team members' "Why", fostering positive belief systems, and coaching on process behaviors, the Regional Director of Sales drives key performance indicators (KPIs) and ensures each store achieves its goals. This role requires maintaining a laser focus on the sales floor to stay in Position to Impact, leading to a successful P/L for a region of 4 to 6 stores. Compensation and Benefits We offer a highly competitive compensation and benefits package for the Regional Sales Director role: * Base Salary: $100,000+ * Average Total Compensation (with bonuses): Approximately $160,000 * Training Period: 6 months, including structured leadership and sales development * Quarterly and annual performance awards * 401(k) plan with company match * Paid time off, holiday pay, and a paid day off for your birthday * Medical, dental, and vision insurance with plans starting at $25 per week * Employee discounts on Ashley products * Referral bonuses for successful candidate referrals Essential Functions Successfully complete a detailed, high-intensity, 6-month onboarding process to ensure confidence and readiness for long-term success, work directly with the Vice President of Sales or Area VP of Sales and other Regional Directors to develop annual goals and strategies for the market, take full responsibility for the P/L of each store in the region. Lead and manage the team by focusing on FDE's seven critical sales leadership processes: manage and monitor staffing, onboard new team members, engage, develop, and performance manage team members, manage and execute FDE's proven sales process, manage prospecting and follow-up, manage quality and compliance, and maintain Position to Impact. Demonstrate mastery of FDE's Leadership Toolkit, attend training sessions including Managers Meetings, Product and Vendor Training, Leadership Training, and Managers Essentials to continuously improve abilities, coach and develop leaders such as Sales and Development Managers, Managers in Training (MITs), Sales Managers, Assistant Selling Managers, and Coaches. Focus on achieving essential sales KPIs including: Sales Budget (Store Specific Tiers), Staff to Traffic/Turnover, Close Rate, Sales per Guest, Average Sale, Sleep Percentage, Net Margin, Protection Percentage, Team Opportunity Split Percentage, Financing Application Percentage, Net Promoter Score (NPS), Appointment Percentage Booked of Unsold Guests, and Total Piece Exception Rate. Ensure sales functions support the company's mission and values, attend and facilitate Retail Performance Tours and Retail Performance Meetings to ensure alignment in People, Performance, Process, and Presentation, ensure showrooms are always guest-ready, take team opportunities and overflow guests to train team members and maintain personal sales process proficiency, assist in executing store openings, relocations, remodels, and closures to support enterprise profitability, and participate in Enterprise Excellence Projects to improve business processes and strategies when selected. Secondary Functions Use Continuous Improvement tools to enhance store safety, quality, productivity, and cost metrics, perform competitive shopping to stay informed about the local market, promote and build the Ashley brand through community involvement and events, and maintain strong product and process knowledge to understand Ashley's position in the marketplace. Schedule Expectations Work a minimum of 45 hours per week including Saturdays and/or Sundays, with increased hours during holidays, blackout periods, or for business needs, scheduled for two days off per week except during peak periods, maintain regular attendance at assigned stores, and travel up to 75 percent of the time. Education and Experience Requirements Five to seven years of retail sales and sales management experience in a multi-store, high-volume organization required, preferably with experience in retail or hospitality (furniture experience preferred but not required), demonstrated career growth and tenure in district or regional management roles overseeing multiple locations. Knowledge and Skills Exceptional knowledge of retail and sales operations processes, strong understanding of furniture products and styles, solid business acumen including finance, management, marketing, and merchandising, exceptional relationship-building skills, strong analytical and problem-solving abilities with the capacity to turn insights into action, proven leadership skills with the ability to inspire, empower, and develop teams, excellent verbal and written communication with the ability to communicate clearly and concisely, strong organizational and project management skills to meet demanding deadlines, proficiency in supervision and coaching for goal achievement, high adaptability to changing priorities, and basic computer and office software proficiency. Friendly, enthusiastic, and energetic with a genuine desire to provide and support outstanding service. Join Us If you are an experienced retail leader passionate about coaching teams, driving results, and creating exceptional guest experiences, we invite you to join FDE and help us continue representing Ashley Furniture, the number one selling furniture brand in the world.

Job Description Position Overview: The Director of Field Service Engineering is responsible for leading the strategic, operational, and regulatory functions of the Biomedical Engineering department to ensure alignment with organizational goals. This role provides direct leadership to all Biomedical Engineering staff, driving performance, accountability, and professional development across teams. The position oversees budget planning and cost center management, provides advanced technical expertise for instrumentation and test systems, and leads troubleshooting and resolution of complex hardware, software, and customer-related issues. Working cross-functionally with Clinical Technical Service, Marketing, Product Management, QA/Regulatory, and commercial teams, the Technical Operations Manager supports new product validations, training initiatives, and quality compliance. The role ensures adherence to FDA, ISO 13485, Canadian Medical Device regulations, Joint Commission standards, and other applicable laboratory and regulatory requirements while developing and maintaining SOPs, audit processes, and quality systems. Additionally, this position manages contracted service providers, oversees documentation within technical support systems, evaluates QC and calibration data, and drives continuous improvement initiatives to enhance operational efficiency, regulatory compliance, and customer satisfaction. Key Responsibilities: • Strategic Planning: Develop and implement strategic plans for the department in conjunction with VP, ensuring alignment with organizational goals and objectives., • Budget Management: Develop and manage budgets for technical operations cost center, including forecasting, expense tracking and capital assess planning and ensure budget adherence., • Leads all Biomedical Engineering staff and support all functions of troubleshooting and service., • Provide technical support for the instrumentation and equipment according to established protocol., • Assist in evaluation, diagnosing, and resolution of higher level customer complaints., • Troubleshoot both hardware and software related problems on equipment and analyzers., • Lead higher level troubleshooting technical training for engineering counterparts for distributors and service companies. Develop training material and serve as a resource in instrument operation and maintenance., • Work on new test systems and make recommendations regarding technical procedures. Perform evaluation of new equipment. Assist in developing and writing test procedures and Standard Operations Protocol., • Manage and oversee the contracted service providers ensuring they are meeting their commitments., • Collaborate with Quality team to ensure metrics are aligned with leadership drive KPIs., • Initiate, maintain and complete all necessary documentation in the Technical Support Software System (CQ). Develop, evaluate and assist with interpretation of data for the purpose of account correlation and troubleshooting., • Ensure compliance with internal policies listed in Employee Handbook, internal department processes and all SOP’s, • Perform internal quality auditing as needed., • Develop procedures and SOPs for parts management, complaint handling, equipment maintenance, staff and customer training, communication with partners, as well as other activities., • Demonstrate knowledge of Laboratory Regulatory Agencies and policies, applicable FDA regulations, ISO 13485:2003 standards and Canadian Medical Device regulations., • Travel up to 25%, • Occasional off hours work, • Ability to train and guide others., • Previous experience in the diagnostics or medical devices industry., • Experience working in a fast-growing company and driving transformation, • Minimum of bachelor’s degree or a combination of education, training and/or 10 years experience in a related field, • Minimum 10 years experience on laboratory equipment and instruments or other related equipment.

Fully Remote Director of Business Development / Marketing – Real Estate (Property Management) – $100k-$140k base + incentives. We are partnering with a growing, entrepreneurial real estate management platform to hire a Director of Business Development / Marketing focused on expanding their third

If you’re ready to shape the future of naval technology in a collaborative and supportive environment, we want to hear from you! Required Combination of Knowledge and Skill Bachelors degree from an accredited college or university in Computer Science, Computer Engineering, or Electrical Engineerin

Quad also prohibits harassment of applicants and employees based on any of these protected categories. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client’s promotional ecosystem. Work closely with Quad's business developme

Required Combination of Knowledge and Skill Bachelor's degree from an accredited college or university and a minimum of 9 years of relevant experience; orMaster's degree from an accredited college or university in a related field and a minimum of 7 years of relevant experience. NYS Code Rule 56) and

Maintain and drive improvement of FPGA Development processes - Create FPGA development cost estimates and schedules - Manage budget and schedule of assigned development projects - Ability to Obtain a US Security Clearance. Preferred Additional Skills: - Experience in VHDL/Verlilog coding for synthe

Required Combination of Knowledge and Skill Bachelor's degree from an accredited college or university and a minimum of 6 years of relevant experience; orMaster's degree from an accredited college or university in a related field and a minimum of 4 years of relevant experience. Preferred Skills PMP

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. Manage budget and schedule of assigned development projects. In addition, applicants w

The successful candidate will be responsible for: • Working with a team to maintain OpenShift clusters on premises and in the cloud • Designing and extending CI/CD pipelines that embody DevSecOps best practices, from automated testing to continuous compliance • Lead modernization of legacy ser

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. Employees work 9 out of every 14 days – totaling 80 hours worked – and have every

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Danbury, CT location -

Proficiency in Microsoft Office 365. Acceptable results of a Motor Vehicle Record and maintenance of minimum acceptable insurance coverages. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives,

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Danbury, CT location -

Lead the planning, execution, and monitoring of product development projects, from concept to market launch, ensuring alignment with business objectives and market needs. Ability to lead and manage the development of new products from concept through to production, ensuring alignment with business o

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Danbury, CT location -

Strong experience with ERP systems and Microsoft Office (Excel, Project, etc. If you enjoy seeing a technical drawing turn into a massive piece of finished equipment and take pride in keeping projects on the rails, we want to talk to you. Act as the primary point of contact for customers, providing

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. It is unlawful in Mass

Proficiency in project management software and Microsoft Office Suite. Work willingly with all members of the MetroWall team to deliver a level of customer service that exceeds the expectations of our customers. This role involves a combination of office work and occasional on-site support.

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Benefit offerings avai

You'll join a high-performing founder-led team that values smart, strategic sellers; professionals who demonstrate restraint and a deep understanding of complex mid-market deals. RevsUp represents a VC-funded Labor Demand SaaS company that grew 8X last year and is shaping the future of the $1. This

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. It is unlawful in Mass

Provide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goals. Serve as Point of Contact to Client and Consultants. Minimum 10 years of successful construction project management experience in ground up co

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. It is unlawful in Mass

FULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLS. Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Demonstrate your passion and sales skills by offeri

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. It is unlawful in Mass

Strong business acumenfluent in the language of value, ROI, and Total Cost of Ownership. A consistent track record of overachievement against a quota of $1M+ and experience managing multiple large deals in parallel. Mastery of a value-based sales methodology (MEDDPICC, Command of the Message, or sim

Adecco is a global employment agency offering Direct Hire, Temp-to-Hire and Temporary positions, while offering great benefits to our temporary Associates. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Danbury, CT location -

Stantec is seeking an Owner's Representative, Project Manager for the design and construction of a mix of mechanical, electrical, and plumbing infrastructure projects to manage on behalf of owner/developers in the healthcare, science and technology, higher education, and residential sectors. The pro

Proficiency in Microsoft Office applications is necessary. This position offers hybrid work arrangement, with a combination of in-office and remote work. Works with subject matter experts to develop and maintain an understanding of all aspects of Casella products and to enhance selling opportunities

Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face-to-face meetings. Proficiency with Microsoft Word, Excel, Database and PowerPoint. Interact professionally with potential customers via phone, email, telephone co

Minimum of 2 years Object Oriented C++ Software Development experience. Join a global team of 35 000 engineers, software developers, and cyber experts who turn complex challenges into reliable, next generation systems that keep warfighters ahead of emerging threats. Our RMS business in Moorestown &

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year

Comcast Business - Enterprise Account Executive, Managed Solutions (Westchester County).New York; Lake Carmel, New York; Larchmont, New York; Peekskill, New York; Remote.

A portion of this individual's time will be spent working with and developing the skills of newer sales associates as directed by the Commercial Management team. Utilize approved marketing materials to include the Commercial Model Sales Call process to present sales presentation and proposal to pros

Project Managers and development teams to prepare projects for successful execution. Ability to read and interpret construction drawings; working knowledge of. Understanding of preconstruction and project coordination processes.

Build and own the project financial plan (baseline budget, forecast, and funding profile) including labor, third-party costs, hardware/software, contingency, and capitalization policy treatments. Coordinate drafting, negotiation, and administration of statements of work (SOW), change orders, and ser

We are proud to offer a remote-first work environment, where every staff member is welcomed to work from the comfort of their home office, with occasional travel required for client meetings, industry events, or company gatherings. Proficiency in Microsoft Office (Teams, Word, Outlook, PowerPoint).

Drive user readiness (training scheduling, UAT completion, sign-offs), and ensure production support procedures are in place. Oversee hypercare stabilization; monitor KPIs, defect/incident backlog, and handoff to steady-state operations. Capture lessons learned and contribute to continuous improveme