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Job DescriptionDescription: Docupace is seeking a Senior Director of Engineering, Enterprise Products, to provide executive-level technical leadership for our core WealthTech platform. This position is open only to candidates who reside in the Philadelphia metropolitan area (also known as the Delaware Valley or Greater Philadelphia region) at the time of application. ABOUT DOCUPACE Docupace is a WealthTech company on a mission to eliminate paperwork in financial services. Since 2002, we have built back-office automation software trusted by broker-dealers, RIAs, and wealth management firms nationwide. Our platform handles new account opening, advisor transitions, document management, compliance tracking, and compensation management — integrating with dozens of custodians and fintech partners. Our portfolio includes the Docupace Platform, Jacccomo, ComplianceEdge, PreciseFP, and Hubly. ABOUT THE ROLE Docupace is seeking a Senior Director of Engineering to provide executive-level technical leadership over the Core Platform — the backbone of our flagship product suite. Reporting directly to the CTO, you will set the long-term engineering vision for docupace-core, translating company strategy into platform architecture and delivery execution. This service processes wealth management documents at scale, orchestrates regulated workflows for account opening and advisor transitions, enforces WORM compliance, and integrates Docupace with the industry's major custodians and data providers. This is a strategic leadership role with deep technical accountability. You will build and lead high-performing engineering teams, own cross-functional relationships with Product, Compliance, and executive stakeholders, and make the architectural and organizational decisions that determine how Docupace scales over the next decade. We are looking for a leader who operates comfortably at the intersection of technical depth, business acumen, and organizational influence. WHY THIS ROLE • Define the technical future of a WealthTech platform that touches thousands of financial advisors and broker-dealer back offices nationwide., • Partner directly with the CTO to shape Docupace's engineering organization, culture, and multi-year technology strategy., • Lead within a "Super-Builder" culture that prizes unconventional thinking, technical craftsmanship, and measurable business impact., • Significant scope for organizational growth — this leader will help define how the engineering function scales alongside the company., • Drive the adoption of AI-assisted development and next-generation automation across our product and engineering teams. Requirements: KEY RESPONSIBILITIES Strategic Leadership & Organizational Development • Define and execute the multi-year engineering vision for the Core Platform in close partnership with the CTO and executive leadership team., • Build, grow, and retain world-class engineering talent; establish team structures, career frameworks, and a culture of ownership and continuous improvement., • Represent Engineering in cross-functional leadership forums, translating business priorities into platform strategy and communicating technical direction to non-technical stakeholders. Platform Architecture & Technical Direction • Set architectural standards and long-term technical direction for the core platform — encompassing backend services, event-driven infrastructure, cloud operations, and custodian integrations., • Drive platform modernization initiatives, including the evolution of the event-driven messaging layer, cloud-native deployment practices, and the systematic reduction of legacy technical debt., • Ensure the platform meets the correctness, security, and auditability standards required by FINRA, SEC Rule 17a-4, and enterprise wealth management clients. Delivery & Operational Excellence • Oversee delivery across all Core Platform workstreams — new account opening, advisor transitions, document management, compliance workflows, and custodian integrations., • Establish metrics and operating rhythms that give the CTO and executive team clear visibility into platform health, delivery velocity, and engineering risk., • Partner with DevOps and Infrastructure to maintain a resilient, observable, and scalable production environment., • Lead efforts for the responsible, but omnipresent, use of AI to automate workflows. QUALIFICATIONS Required • 10+ years of progressive software engineering experience, including 4+ years in senior engineering leadership (Director or above) at a product company., • Demonstrated track record of building and scaling engineering organizations — hiring, developing, and retaining senior engineers and managers., • Deep backend engineering fluency, particularly in Java/Spring ecosystems, distributed systems, and event-driven architectures; able to engage credibly in architectural reviews and technical trade-off discussions., • Experience delivering in a regulated industry (financial services, healthcare, or equivalent) with direct accountability for compliance, data integrity, and security posture., • Proven ability to influence at the executive level — communicating technical strategy, managing organizational risk, and aligning engineering with business outcomes. Preferred • Domain familiarity with wealth management operations: custodian integrations, WORM/SEC 17a-4 compliance, NIGO workflows, or advisor transition management., • Experience driving AI and automation adoption within an engineering organization as a strategic capability, not just a tooling choice. CORE TECHNOLOGY STACK Backend Java · Spring Boot · Spring Security (OAuth2/JWT) · Spring Batch Messaging Apache Kafka · Avro · Transactional Outbox pattern Infra & Cloud Kubernetes · OpenShift · Docker · AWS (S3/SQS) · JFrog Artifactory Observability SigNoz · Prometheus/Micrometer · Log4j2 · Logstash GELF Data Oracle · Hibernate · JTA/Atomikos · EhCache · multi-datasource RDBMS Integrations Apex · Envestnet · First Clearing · DocuSign · PDF processing Docupace is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to age, race, gender, religion, sexual orientation, family status, or any other status protected by applicable law. Reasonable accommodations will be made for individuals with disabilities. This description indicates the general nature of the role and does not constitute an employment contract. Docupace Technologies · docupace.com/careers

Job DescriptionDescription: GBS is looking for a BCBA or Behaviorist in Tinton Falls, NJ for an adult client. This case is looking for someone with availability for 20 hours per month. This case has availability Monday-Friday between 9am-4pm. The BCBA pay rate for this position is $70-$75 per hour. The Behaviorist pay rate for this position is $60-$65 per hour. Position Summary: The BCBA is responsible for conducting functional behavior assessments (FBAs) and developing effective, individualized interventions for individuals with autism and behavior challenges. This role requires the ability to recognize and discuss signs of autism, as well as an understanding of diagnostic criteria for autism spectrum and behavioral disorder. As part of an interdisciplinary clinical team, the BCBA collaborates with other professionals to design and implement evidence-based treatment plans that promote skill development and improve quality of life for clients. Full-time BCBAs are expected to dedicate their professional practice exclusively to Graham Behavior Services and may not provide ABA therapy through other agencies while employed full time. Duties and Responsibilities: Billable Services: • Conduct initial and concurrent assessments; develop individualized treatment plans every six months., • Conduct Functional Behavior Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) during the initial assessment or when problem behaviors arise., • Review treatment plans and BIPs with parents/caregivers prior to implementation, ensuring signatures are obtained on all plans., • Inform supervisor if additional service hours are needed for assessments, training, or supervision., • Conduct ongoing data analysis; update goals and objectives with the client present at least weekly., • Bring necessary instructional materials to client sessions at least weekly., • Provide direct services to clients when behavior therapists are unavailable., • Train and supervise behavior therapists on skill acquisition programs and BIPs., • Email supervisor if unable to provide supervision during any week the client is receiving therapy., • Provide parents and caregivers with training on Applied Behavior Analysis (ABA) strategies., • Assist caregivers in navigating IEPs, evaluations by other providers, understanding autism, ABA principles, and special education systems., • Coordinate care between home, school, and other service providers to ensure consistency and alignment of treatment goals. Non Billable Services: • Assists in conducting annual evaluations of behavior therapists., • Schedules monthly clinics with family, therapists, and director, as needed., • Updates client schedule in Google Drive as needed., • Conducts calls with families as needed to troubleshoot problems or parent questions., • Maintains open communication with parents and behavior therapists including scheduling home programming., • Alerts supervisor if scheduling problems arise that cannot be resolved., • Supervises BCBA candidates, BCaBa, and RBT candidates., • Attends meetings, events, group calls, trainings, workshops, and seminars as required by Graham Behavior Services., • Completes projects such as participation in the Graham Behavior Services podcast, ABA Ultimate Showdown, creating presentations and trainings, blog posts, and additional website content as required., • Performs other related projects and duties as assigned., • Checks Graham Behavior Services email address daily from Monday through Friday., • Monitors children for signs of child abuse, and reports incidents of suspected abuse to supervisor immediately., • Informs supervisor of any problems or concerns with staff, clients, client’s family, and systems or procedures used by Graham Behavior Services. Requirements: Required Skills and Abilities: • Solid knowledge of the principles and practice of Applied Behavior Analysis. Including general behavioral assessment and Ethical Standards in Behavior Analysis., • Solid knowledge of the behavioral impact of developmental disabilities, as well as the cognitive, educational, vocational and social challenges encountered by persons with developmental disabilities., • Maintains advanced working knowledge of human development practices and standards, and principles of applied behavioral analysis., • Effective and creative negotiator and problem solver., • Ability to work independently and prioritize tasks/goals for self and others., • Effective written and verbal communication skills with individuals and groups at all professional levels., • Ability to work effectively with various technologies and software., • Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics, • Adheres to all policies, procedures and standard practices of Graham Behavior Services., • Effective with shifting roles, responsibilities, and expectations in a changing environment. Experience, Education and Training: • Strong clinical background in administering verbal behavior assessments, conducting language, play, and skill-based assessments, and in designing, implementing, and/or training others using individualized language, play and skill-based curricula., • Experience in 1:1 education of learners with autism across educational and community settings, as well as familiarity with designing, participating in, or supervising in-home 1:1 programs for young individuals with autism., • Collecting, graphing, analyzing, displaying and discussing data based progress is a must., • Masters Degree in Psychology, Special Education, or a related field, is required. Preferably from an ABA accredited program., • Must possess a BCBA license in the state of NJ and maintain a BCBA license in good standing., • Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysis as a Board Certified Behavior Analyst., • Acquire and maintain supervision credential through BACB to provide supervision for BCaBAs, BCBA candidates, and RBTs., • Minimum two years experience providing services to individuals with developmental disabilities.

Job DescriptionDescription: GBS is looking for a BCBA in Matawan, NJ for an adult client. This case has availability Mondays between 4pm-6pm for 1 hour of supervision weekly. Position Summary: The BCBA is responsible for conducting functional behavior assessments (FBAs) and developing effective, individualized interventions for individuals with autism and behavior challenges. This role requires the ability to recognize and discuss signs of autism, as well as an understanding of diagnostic criteria for autism spectrum and behavioral disorder. As part of an interdisciplinary clinical team, the BCBA collaborates with other professionals to design and implement evidence-based treatment plans that promote skill development and improve quality of life for clients. Full-time BCBAs are expected to dedicate their professional practice exclusively to Graham Behavior Services and may not provide ABA therapy through other agencies while employed full time. Duties and Responsibilities: Billable Services: • Conduct initial and concurrent assessments; develop individualized treatment plans every six months., • Conduct Functional Behavior Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) during the initial assessment or when problem behaviors arise., • Review treatment plans and BIPs with parents/caregivers prior to implementation, ensuring signatures are obtained on all plans., • Inform supervisor if additional service hours are needed for assessments, training, or supervision., • Conduct ongoing data analysis; update goals and objectives with the client present at least weekly., • Bring necessary instructional materials to client sessions at least weekly., • Provide direct services to clients when behavior therapists are unavailable., • Train and supervise behavior therapists on skill acquisition programs and BIPs., • Email supervisor if unable to provide supervision during any week the client is receiving therapy., • Provide parents and caregivers with training on Applied Behavior Analysis (ABA) strategies., • Assist caregivers in navigating IEPs, evaluations by other providers, understanding autism, ABA principles, and special education systems., • Coordinate care between home, school, and other service providers to ensure consistency and alignment of treatment goals. Non Billable Services: • Assists in conducting annual evaluations of behavior therapists., • Schedules monthly clinics with family, therapists, and director, as needed., • Updates client schedule in Google Drive as needed., • Conducts calls with families as needed to troubleshoot problems or parent questions., • Maintains open communication with parents and behavior therapists including scheduling home programming., • Alerts supervisor if scheduling problems arise that cannot be resolved., • Supervises BCBA candidates, BCaBa, and RBT candidates., • Attends meetings, events, group calls, trainings, workshops, and seminars as required by Graham Behavior Services., • Completes projects such as participation in the Graham Behavior Services podcast, ABA Ultimate Showdown, creating presentations and trainings, blog posts, and additional website content as required., • Performs other related projects and duties as assigned., • Checks Graham Behavior Services email address daily from Monday through Friday., • Monitors children for signs of child abuse, and reports incidents of suspected abuse to supervisor immediately., • Informs supervisor of any problems or concerns with staff, clients, client’s family, and systems or procedures used by Graham Behavior Services. Requirements: Required Skills and Abilities: • Solid knowledge of the principles and practice of Applied Behavior Analysis. Including general behavioral assessment and Ethical Standards in Behavior Analysis., • Solid knowledge of the behavioral impact of developmental disabilities, as well as the cognitive, educational, vocational and social challenges encountered by persons with developmental disabilities., • Maintains advanced working knowledge of human development practices and standards, and principles of applied behavioral analysis., • Effective and creative negotiator and problem solver., • Ability to work independently and prioritize tasks/goals for self and others., • Effective written and verbal communication skills with individuals and groups at all professional levels., • Ability to work effectively with various technologies and software., • Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics, • Adheres to all policies, procedures and standard practices of Graham Behavior Services., • Effective with shifting roles, responsibilities, and expectations in a changing environment. Experience, Education and Training: • Strong clinical background in administering verbal behavior assessments, conducting language, play, and skill-based assessments, and in designing, implementing, and/or training others using individualized language, play and skill-based curricula., • Experience in 1:1 education of learners with autism across educational and community settings, as well as familiarity with designing, participating in, or supervising in-home 1:1 programs for young individuals with autism., • Collecting, graphing, analyzing, displaying and discussing data based progress is a must., • Masters Degree in Psychology, Special Education, or a related field, is required. Preferably from an ABA accredited program., • Must possess a BCBA license in the state of NJ and maintain a BCBA license in good standing., • Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysis as a Board Certified Behavior Analyst., • Acquire and maintain supervision credential through BACB to provide supervision for BCaBAs, BCBA candidates, and RBTs., • Minimum two years experience providing services to individuals with developmental disabilities.

Job Description DEPARTMENT: Accounting REPORTS TO: General Manager STATUS: Exempt Ocean Place Resort & Spa is seeking a highly skilled and motivated Director of Finance to join our leadership team in Long Branch, NJ. In this pivotal role, you will oversee all financial operations, ensuring the continued financial health and growth of our luxurious resort. You will lead strategic financial planning, budgeting, and reporting initiatives, collaborating closely with other departments to optimize operational efficiency and profitability. The ideal candidate will bring a strong analytical mindset, exceptional leadership skills, and a passion for driving business success in a dynamic hospitality environment. Responsibilities • Develop and implement financial strategies to support the company’s objectives and growth., • Manage budgeting, forecasting, and financial reporting processes to provide accurate and timely information to senior management., • Oversee cash flow management, audits, tax filings, and compliance with all financial regulations., • Lead and mentor the finance team, fostering a collaborative and high-performance work environment., • Collaborate with department heads to analyze financial data and identify opportunities for improvement and cost savings., • Prepare financial presentations and reports for the executive team and board of directors.Requirements, • Bachelor’s degree in Finance, Accounting, Economics, or a related field; CPA or MBA preferred., • Experience in Reeco, M3, Birchstreet and Opera are all a plus., • Minimum of 7 years of progressive finance experience, with at least 3 years in a leadership role—hospitality experience is a plus., • Strong knowledge of financial software and advanced proficiency in Excel., • Exceptional analytical, organizational, and communication skills., • Proven ability to lead teams and manage multiple projects effectively., • Detail-oriented with a commitment to accuracy and compliance.Benefits, • Competitive salary ranging from $110,000.00 to $130,000.00 per year, paid bi-weekly., • Comprehensive health, dental, and vision insurance plans., • Generous paid time off and holiday leave., • 401(k) retirement plan, • Employee discounts at Ocean Place Resort & Spa and affiliated properties., • Opportunities for professional development and career advancement.About the Company Ocean Place Resort & Spa is a premier destination located in Long Branch, NJ, renowned for its exceptional service, stunning ocean views, and luxurious amenities. We pride ourselves on creating an unforgettable experience for our guests while fostering a positive and inclusive workplace for our employees. Join our team and be a part of a company that values integrity, innovation, and excellence. In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays $110,000 - $130,000/ year dependent on experience.

Job DescriptionDescription: GBS is looking for a BCBA in Asbury and Franklin Township, NJ for 1 day per week with availability Monday or Thursday between 3:30pm-8pm. Position Summary: The BCBA is responsible for conducting functional behavior assessments (FBAs) and developing effective, individualized interventions for individuals with autism and behavior challenges. This role requires the ability to recognize and discuss signs of autism, as well as an understanding of diagnostic criteria for autism spectrum and behavioral disorder. As part of an interdisciplinary clinical team, the BCBA collaborates with other professionals to design and implement evidence-based treatment plans that promote skill development and improve quality of life for clients. Full-time BCBAs are expected to dedicate their professional practice exclusively to Graham Behavior Services and may not provide ABA therapy through other agencies while employed full time. Duties and Responsibilities: Billable Services: • Conduct initial and concurrent assessments; develop individualized treatment plans every six months., • Conduct Functional Behavior Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) during the initial assessment or when problem behaviors arise., • Review treatment plans and BIPs with parents/caregivers prior to implementation, ensuring signatures are obtained on all plans., • Inform supervisor if additional service hours are needed for assessments, training, or supervision., • Conduct ongoing data analysis; update goals and objectives with the client present at least weekly., • Bring necessary instructional materials to client sessions at least weekly., • Provide direct services to clients when behavior therapists are unavailable., • Train and supervise behavior therapists on skill acquisition programs and BIPs., • Email supervisor if unable to provide supervision during any week the client is receiving therapy., • Provide parents and caregivers with training on Applied Behavior Analysis (ABA) strategies., • Assist caregivers in navigating IEPs, evaluations by other providers, understanding autism, ABA principles, and special education systems., • Coordinate care between home, school, and other service providers to ensure consistency and alignment of treatment goals. Non Billable Services: • Assists in conducting annual evaluations of behavior therapists., • Schedules monthly clinics with family, therapists, and director, as needed., • Updates client schedule in Google Drive as needed., • Conducts calls with families as needed to troubleshoot problems or parent questions., • Maintains open communication with parents and behavior therapists including scheduling home programming., • Alerts supervisor if scheduling problems arise that cannot be resolved., • Supervises BCBA candidates, BCaBa, and RBT candidates., • Attends meetings, events, group calls, trainings, workshops, and seminars as required by Graham Behavior Services., • Completes projects such as participation in the Graham Behavior Services podcast, ABA Ultimate Showdown, creating presentations and trainings, blog posts, and additional website content as required., • Performs other related projects and duties as assigned., • Checks Graham Behavior Services email address daily from Monday through Friday., • Monitors children for signs of child abuse, and reports incidents of suspected abuse to supervisor immediately., • Informs supervisor of any problems or concerns with staff, clients, client’s family, and systems or procedures used by Graham Behavior Services. Requirements: Required Skills and Abilities: • Solid knowledge of the principles and practice of Applied Behavior Analysis. Including general behavioral assessment and Ethical Standards in Behavior Analysis., • Solid knowledge of the behavioral impact of developmental disabilities, as well as the cognitive, educational, vocational and social challenges encountered by persons with developmental disabilities., • Maintains advanced working knowledge of human development practices and standards, and principles of applied behavioral analysis., • Effective and creative negotiator and problem solver., • Ability to work independently and prioritize tasks/goals for self and others., • Effective written and verbal communication skills with individuals and groups at all professional levels., • Ability to work effectively with various technologies and software., • Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics, • Adheres to all policies, procedures and standard practices of Graham Behavior Services., • Effective with shifting roles, responsibilities, and expectations in a changing environment. Experience, Education and Training: • Strong clinical background in administering verbal behavior assessments, conducting language, play, and skill-based assessments, and in designing, implementing, and/or training others using individualized language, play and skill-based curricula., • Experience in 1:1 education of learners with autism across educational and community settings, as well as familiarity with designing, participating in, or supervising in-home 1:1 programs for young individuals with autism., • Collecting, graphing, analyzing, displaying and discussing data based progress is a must., • Masters Degree in Psychology, Special Education, or a related field, is required. Preferably from an ABA accredited program., • Must possess a BCBA license in the state of NJ and maintain a BCBA license in good standing., • Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysis as a Board Certified Behavior Analyst., • Acquire and maintain supervision credential through BACB to provide supervision for BCaBAs, BCBA candidates, and RBTs., • Minimum two years experience providing services to individuals with developmental disabilities.

Job DescriptionDescription: GBS is looking for a BCBA in Keyport, NJ for 1 day per week with availability Wednesday, Thursday, or Friday after 3:30pm or weekends. Position Summary: The BCBA is responsible for conducting functional behavior assessments (FBAs) and developing effective, individualized interventions for individuals with autism and behavior challenges. This role requires the ability to recognize and discuss signs of autism, as well as an understanding of diagnostic criteria for autism spectrum and behavioral disorder. As part of an interdisciplinary clinical team, the BCBA collaborates with other professionals to design and implement evidence-based treatment plans that promote skill development and improve quality of life for clients. Full-time BCBAs are expected to dedicate their professional practice exclusively to Graham Behavior Services and may not provide ABA therapy through other agencies while employed full time. Duties and Responsibilities: Billable Services: • Conduct initial and concurrent assessments; develop individualized treatment plans every six months., • Conduct Functional Behavior Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) during the initial assessment or when problem behaviors arise., • Review treatment plans and BIPs with parents/caregivers prior to implementation, ensuring signatures are obtained on all plans., • Inform supervisor if additional service hours are needed for assessments, training, or supervision., • Conduct ongoing data analysis; update goals and objectives with the client present at least weekly., • Bring necessary instructional materials to client sessions at least weekly., • Provide direct services to clients when behavior therapists are unavailable., • Train and supervise behavior therapists on skill acquisition programs and BIPs., • Email supervisor if unable to provide supervision during any week the client is receiving therapy., • Provide parents and caregivers with training on Applied Behavior Analysis (ABA) strategies., • Assist caregivers in navigating IEPs, evaluations by other providers, understanding autism, ABA principles, and special education systems., • Coordinate care between home, school, and other service providers to ensure consistency and alignment of treatment goals. Non Billable Services: • Assists in conducting annual evaluations of behavior therapists., • Schedules monthly clinics with family, therapists, and director, as needed., • Updates client schedule in Google Drive as needed., • Conducts calls with families as needed to troubleshoot problems or parent questions., • Maintains open communication with parents and behavior therapists including scheduling home programming., • Alerts supervisor if scheduling problems arise that cannot be resolved., • Supervises BCBA candidates, BCaBa, and RBT candidates., • Attends meetings, events, group calls, trainings, workshops, and seminars as required by Graham Behavior Services., • Completes projects such as participation in the Graham Behavior Services podcast, ABA Ultimate Showdown, creating presentations and trainings, blog posts, and additional website content as required., • Performs other related projects and duties as assigned., • Checks Graham Behavior Services email address daily from Monday through Friday., • Monitors children for signs of child abuse, and reports incidents of suspected abuse to supervisor immediately., • Informs supervisor of any problems or concerns with staff, clients, client’s family, and systems or procedures used by Graham Behavior Services. Requirements: Required Skills and Abilities: • Solid knowledge of the principles and practice of Applied Behavior Analysis. Including general behavioral assessment and Ethical Standards in Behavior Analysis., • Solid knowledge of the behavioral impact of developmental disabilities, as well as the cognitive, educational, vocational and social challenges encountered by persons with developmental disabilities., • Maintains advanced working knowledge of human development practices and standards, and principles of applied behavioral analysis., • Effective and creative negotiator and problem solver., • Ability to work independently and prioritize tasks/goals for self and others., • Effective written and verbal communication skills with individuals and groups at all professional levels., • Ability to work effectively with various technologies and software., • Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics, • Adheres to all policies, procedures and standard practices of Graham Behavior Services., • Effective with shifting roles, responsibilities, and expectations in a changing environment. Experience, Education and Training: • Strong clinical background in administering verbal behavior assessments, conducting language, play, and skill-based assessments, and in designing, implementing, and/or training others using individualized language, play and skill-based curricula., • Experience in 1:1 education of learners with autism across educational and community settings, as well as familiarity with designing, participating in, or supervising in-home 1:1 programs for young individuals with autism., • Collecting, graphing, analyzing, displaying and discussing data based progress is a must., • Masters Degree in Psychology, Special Education, or a related field, is required. Preferably from an ABA accredited program., • Must possess a BCBA license in the state of NJ and maintain a BCBA license in good standing., • Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysis as a Board Certified Behavior Analyst., • Acquire and maintain supervision credential through BACB to provide supervision for BCaBAs, BCBA candidates, and RBTs., • Minimum two years experience providing services to individuals with developmental disabilities.

Job Description:\n\n World Class Medicine.Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Position Information Title: Director, Client ExperienceReports To: Chief Operating OfficerPosition Type: Full-timeCompensation: $145,000 - $175,000 annual salaryFLSA Status: ExemptLocation: Remote Home Office (Partner Support) — approximately 50% travel to Partner HospitalsPosition Summary Veritas Veterinary Partners seeks a Director of Client Experience to design, lead and continuously improve the client experience program across all Partner Hospitals. This enterprise-level role is responsible for building scalable programs that shape every touchpoint in the client journey, from first contact to long-term loyalty, and for translating those programs into consistent, measurable results across a growing hospital network. Reporting to the Chief Operating Officer, the Director of Client Experience serves as a strategic partner to Hospital Directors and clinical leadership, using data and field insight to close gaps, build capability and drive performance. This leader does not manage hospital-based Client Experience Managers directly, but exerts influence through program design, training, workforce planning standards and cross-hospital accountability frameworks. This position requires approximately 50% travel to Partner Hospitals, with concentrated presence during onboarding periods, performance improvement initiatives and enterprise program launches.Essential Duties and ResponsibilitiesEnterprise Program Design and Client Lifecycle StrategyDesign and own the enterprise client experience strategy, encompassing every stage of the client lifecycle: awareness, first visit, ongoing care, end-of-life and loyalty.Build scalable, replicable programs that Hospital Directors and Client Experience Managers can execute consistently regardless of hospital size, specialty mix or team maturity.Develop and maintain enterprise-wide service standards, client communication frameworks and experience blueprints that reflect Veritas values.Lead end-to-end journey mapping to identify friction points, gaps in care communication and unmet client needs; translate findings into prioritized improvement initiatives.Partner with Marketing, Operations and Medical leadership to ensure the client experience strategy aligns with clinical excellence, brand identity and business objectives.Develop and maintain the enterprise framework for end-of-life and bereavement communication, including structured protocols for euthanasia conversations, aftercare coordination and follow-up outreach, and ensure Hospital Directors and Client Experience Managers are trained and supported to execute them consistently.Establish and maintain enterprise standards for accessible client communication, including language access resources, accommodation protocols for clients with disabilities and plain-language guidelines for medical communication.Training Design and Team Capability BuildingCreate, own and continuously refine the enterprise client experience training curriculum, covering service standards, client communication, empathy-based techniques, service recovery and end-of-life conversations.Design training in formats that are role-appropriate and scalable across all hospitals, including in-person, virtual and on-demand delivery.Partner with Hospital Directors and People and Culture Operations to embed training into onboarding programs for all client-facing roles, ensuring new hires reach proficiency benchmarks consistently across the network.Develop coaching toolkits and peer-learning resources that empower Client Experience Managers to facilitate ongoing development within their own teams.Track training effectiveness through pre/post assessments, client satisfaction data and observational audits; revise curriculum based on results.Develop and maintain enterprise standards for inbound telephone communication, including call handling protocols, service standard execution and scheduling efficiency; partner with Hospital Directors and Client Experience Managers to ensure consistent application across all client-facing teams.Innovation and Continuous Experience ImprovementServe as the enterprise resource for client experience innovation, continuously scanning veterinary, human healthcare and hospitality sectors for emerging practices, tools and technologies.Identify and pilot new approaches to client communication, wait-time management, digital touchpoints and post-visit engagement; scale successful pilots across the network.Establish and monitor client experience KPIs including client satisfaction scores, Net Promoter Score, service recovery rates and retention metrics; present regular performance reviews to executive leadership.Lead root-cause analysis on persistent service failures and client dissatisfaction trends; develop network-wide corrective action plans with clear ownership and timelines.Champion the adoption of technology solutions, including practice management enhancements, client communication platforms and feedback tools, that improve the client and team experience.Own the enterprise client feedback governance policy, including standards for online review monitoring and response, complaint documentation, resolution timelines and escalation thresholds that trigger involvement from hospital or enterprise leadership.Hospital Director Partnership and Revenue SupportPartner with Hospital Directors at each location to assess client experience performance, identify gaps and co-develop improvement plans tailored to each hospital.Support Hospital Directors in leveraging client experience as a driver of diversion reduction, increased compliance with recommended care and capture of ancillary revenue opportunities.Provide consultation and data analysis to help hospital leaders connect client experience performance to business outcomes including appointment volume, average transaction value and client retention.Facilitate peer learning and best-practice sharing across the Hospital Director and Client Experience Manager community, fostering a network-wide culture of service excellence.Represent client experience perspectives in enterprise-level operational and strategic planning discussions, ensuring the client voice informs decisions across the network.Partner with Medical Directors and hospital leadership to develop and monitor communication standards for referring veterinarians, including case update protocols, discharge summary timeliness and referral relationship follow-up, recognizing that the referring DVM experience directly affects hospital reputation and case volume.Workforce Planning and Scheduling OptimizationDevelop and maintain enterprise standards for client experience staffing models, including role definitions, span-of-control benchmarks and minimum coverage requirements for client-facing positions.Partner with Hospital Directors and People and Culture Operations to support workforce planning for client experience teams, including headcount recommendations, succession planning and pipeline development for the Client Experience Manager role.Analyze scheduling data across hospitals to identify patterns affecting client wait times, phone response rates and discharge efficiency; recommend and support implementation of improved scheduling frameworks.Build staffing benchmarking tools that allow hospitals to calibrate client experience team size to patient volume, service mix and client satisfaction targets.Support Hospital Directors in managing peak-demand periods, including surge staffing strategies and cross-training programs that increase scheduling flexibility.Stakeholder Engagement and Field PresenceTravel to Partner Hospitals approximately 50% of the time, conducting site visits that include team observations, leadership coaching, workflow assessments and program implementation support.Build trusted relationships with Hospital Directors, Client Experience Managers, clinical leaders and frontline team members to remain grounded in operational realities.Facilitate enterprise-level client experience forums, workshops and leadership retreats that build network cohesion and align the organization around shared service standards.Serve as the primary point of escalation for complex, network-wide client experience issues that require enterprise-level response or policy clarification.QualificationsRequiredMinimum seven years of progressively responsible experience in client experience, patient experience or service excellence roles, with at least three years in a multi-site or enterprise-level capacity.Demonstrated experience designing and deploying scalable client or patient experience programs across multiple locations, business units or service lines.Proven ability to build, facilitate and evaluate training programs that improve frontline service performance at scale.Strong analytical skills with the ability to interpret client satisfaction data, identify trends and translate findings into actionable recommendations.Experience supporting revenue growth through client experience strategy, including retention, loyalty and compliance-to-care initiatives.Excellent communication, facilitation and presentation skills; comfortable presenting to hospital and enterprise leadership.Ability to travel approximately 50% of the time to Partner Hospital locations across the Veritas network.PreferredExperience in veterinary medicine, human healthcare or a high-acuity service environment where client and patient experience intersect with clinical operations.Background in luxury hospitality or consumer-facing industries with elevated service standards, particularly in customer journey design or experience architecture.Familiarity with workforce management tools, scheduling optimization software or staffing analytics in a multi-site healthcare or service environment.Proficiency with client feedback and experience platforms such as Medallia, Qualtrics or comparable tools.Certification or formal training in customer experience methodology (e.g., CCXP), human-centered design or Lean/Six Sigma service improvement.Core CompetenciesAll Veritas Veterinary Partners roles embody: Improves continuously, masters skills, partners with others, adapts & learns, champions service, takes ownershipChampions Service: Architects the enterprise standard for how clients experience Veritas, from first call to post-discharge follow-up, and holds the organization accountable to that standard across all Partner Hospitals.Partners With Others: Functions as a trusted cross-functional partner to Hospital Directors, Medical Directors and Operations leaders; translates client experience insights into shared priorities and network-wide action.Improves Continuously: Establishes baselines, tracks performance metrics and drives iterative improvements in client satisfaction, service recovery and workflow efficiency across the network.Work Environment This position is a remote home office role within Partner Support. The Director of Client Experience will travel approximately 50% of the time to Partner Hospital locations for site assessments, program implementation, leadership coaching and team engagement. Travel may involve extended stays and non-standard hours consistent with hospital operating schedules, including evenings, weekends and holidays as needed. This leader must be prepared to operate in fast-paced, emotionally dynamic clinical environments, interacting with frontline teams and clients in moments of stress, grief and high stakes. Composure, empathy and professionalism are required in both field and remote settings.BenefitsHighly competitive salary based on experienceMental health support with TalkspacePaid time offReimbursement of professional membership and licensure fees401k retirement plan options with company matchMedical, vision, and dental insurance optionsBasic life insurance provided and other voluntary insurance options available for full-time team members6 weeks paid parental leave for full-time team membersPet insurance and discount programEmployee Assistance Programs Base Pay $145,000—$175,000 USD Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy

Job DescriptionJob Description You will report directly to our Director of Sales, North America, Mid-Market and you'll work remotely. Are you ready to help us make the future? The successful candidate will have experience and a proven track record in selling enterprise software solutions to the Life Sciences industry, partnering with key stakeholders (both customers & new prospects). You will be driven to achieve exceptional business growth through a mix of expanding existing customers and acquiring new customers. You must be technically savvy, have a high level of business acumen, and take a consultative approach to create and communicate innovative solutions that deliver quantifiable results to clients. Responsibilities Responsibilities: Acquiring new customers in your assigned territory through the sale of software solutions and the related services for implementation Collaborate with Business Development Representatives to identify new opportunities and build pipeline Grow software license and services orders for assigned accounts through upsell and cross-sell motions Achieve or exceed annual order targets for new logo acquisition as well as upsell and cross-sell at existing accounts Manage the entire sales process including cross-functional coordination and reporting to leadership Manage pipeline, opportunities, and provide accurate forecasts leveraging the internal CRM system Help create and deliver customer-facing presentations Understand the customer's technology footprint, strategic growth plans, technology strategy and competitive landscape Take a consultative approach to help identify the challenges and needs of the customer/prospect and propose value-add solutions Drive consistent results by effectively leveraging a sales team including sales engineers, client engagement managers, delivery team, product team, and strategy team Lead the development & execution of designated account plans and stakeholder mapping while addressing stakeholder priorities & pain points Optimize sales cycles, using value-based solution selling methodologies with focus on business case definition, ROI, and business outcomes Ability to travel up to 50%- anywhere in the US Qualifications The annual base salary range for this position is $115,000 - $135,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. This role is incentive eligible. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 30 days from the job posting date; April 14, 2026 however, this may be shortened or extended depending on business needs and the availability of qualified candidates. MUST HAVE: • Minimum 5 years of experience in software sales, business development, and/or digital/technology consulting, • Minimum 3 years of experience selling enterprise software solutions to IT/Operations decision makers, • SaaS experience, • Experience in pursuing and landing new customers, • Must be a US Citizen due to contractual requirements WE VALUE: • Experience in the Pharmaceutical, Biologics, Cell & Gene Therapy, Medical Device, BioTech, Diagnostics, or similar industries, • Experience with Enterprise Software Solutions such as: Quality Management (QMS), Manufacturing Execution Systems (MES), Laboratory Information Systems (LIMS), Product Lifecycle Management (PLM), Cybersecurity, Warehouse Management (WMS), Enterprise Resource Planning (ERP), Industrial Internet of Things (IIoT), Digital Twin, Clinical Trials Management (CTMS), Regulatory Information Management (RIMS), or other similar solutions, • Experience selling or working with Artificial Intelligence solution/capabilities including generative and agentic AI, • Experience working with applications on the Salesforce platform, • Proven ability to engage C-level contacts for the purpose of solution selling, establishing relationships, articulating strategic vision, and closing deals with client's business and IT and Operations leaders, • Experience with Challenger and/or MEDDIC sales methodologies, • Understanding of client buying and decision-making process; demonstrated ability to work effectively at all levels and influence key decision makers of the client organization, • Knowledge of integrated operations, functional architectures, financial models, and impact of technology, and able to translate business needs into functional requirements, • Strategic thinking and ability to drive sales performance improvement, • Experience working with and/or targeting SMB and Mid-Market organizations ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. 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