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Job Description Job Title: Manager, Centralized Call Center Department: Clinic Position Type: Full-Time FLSA: Exempt Reports To: AVP, Clinic Operations Job Summary The Manager, Centralized Call Center provides strategic and operational leadership for Trillium Health’s centralized call center supporting multiple specialties across an Article 28 Federally Qualified Health Center (FQHC). This role ensures exceptional patient access, high-quality service, regulatory compliance, and a seamless, unified experience across all clinical service lines. The Manager oversees day‑to‑day operations, staffing, workflows, and performance metrics while driving continuous improvement efforts that directly support organizational goals. This position works closely with clinic operations, clinical leadership, and quality teams to ensure efficient communication and optimal patient flow across departments. Duties & ResponsibilitiesOperational Leadership & Strategy • Provide leadership and oversight for all call center operations in alignment with organizational, clinical, and FQHC standards., • Develop, implement, and optimize call center workflows, policies, and procedures., • Ensure compliance with HRSA, UDS, PCMH, HIPAA, and Article 28 requirements., • Serve as the escalation point for complex patient access concerns.Performance Management & Reporting, • Monitor and analyze key call center metrics, including call volume, abandonment rates, response times, and QA indicators., • Identify trends and lead targeted improvement initiatives., • Prepare and present operational reports to senior leadership.Access, Scheduling & Multispecialty Coordination, • Maintain consistent scheduling workflows across multispecialty practices (Primary Care, Pediatrics, GYN, Behavioral Health, etc.)., • Partner with Office Managers and clinical leadership to support communication and patient flow.Staff Leadership & Development, • Directly supervise and coach the PSR Supervisor., • Collaborate with the RN Supervisor to ensure clinical triage workflows and escalation processes are fully integrated., • Maintain partnership with the Director of Nursing regarding clinical oversight and nursing standards., • Oversee hiring, onboarding, training, and performance management for all call center staff., • Ensure appropriate staffing levels, scheduling, and cross-functional communication.Quality, Compliance & Patient Experience, • Ensure accurate documentation in Epic EMR and call tracking systems., • Maintain strict adherence to confidentiality, HIPAA, and FQHC regulatory standards., • Bachelor’s degree in Healthcare Administration, Business, or related field., • Minimum of 3 years of call center experience, including at least 2 years in a leadership capacity., • Healthcare or FQHC experience strongly preferred., • Strong understanding of multispecialty clinical workflows and patient access standards., • Proficiency with Epic EMR and call center software platforms., • Strong leadership, critical thinking, and problem-solving abilities., • Excellent verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities in a fast-paced environment.Physical Requirements, • Primarily sedentary work with prolonged periods of sitting at a computer workstation., • Frequent use of hands/fingers for computers, telephones, and office equipment., • Occasional standing, walking, bending, and reaching., • Ability to lift or move up to 15 pounds occasionally., • Visual acuity sufficient to read EMR records and data dashboards.

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Position Overview: Cultivation Technician is responsible for plant care in all stages of life-cycle cannabis growth to include germination, vegetative, flowering and harvest. The Technician journals, monitors and tracks all observations in the company's software tracking system in compliance with our client's processes and state regulations. \n\n Pay: $18.00 per hour \n\n Major Areas of Responsibility include: \n\n • Clone, plant, water, fertilize, and water plants, shrubs, and using hand tools and gardening tools.\n, • Harvest plants, and transplant or pot and label them.\n, • Record information about plants and plant growth.\n, • Feel plants' leaves and note their coloring to detect the presence of insects or disease.\n, • Fill growing tanks with water.\n, • Inspect plants and bud ties to assess quality. Identify pests, diseases or infestations and manage the outbreak.\n, • Clean work areas and maintain tools in accordance with sanitation standards.\n, • Check and water all plants in cultivation facility as outlined in the Daily Room-Checklist.\n, • Transplanting plants into larger containers as needed.\n, • Trimming plants in the vegetative stage and creating clones\n, • Washing pots/trays/lights, etc. returning them to the appropriate Clean Room\n, • Harvesting and Trimming flowering plants.\n, • Staking weak plants.\n, • Examining plants for signs of pests or disease\n, • Working knowledge of medical cannabis and cannabis-infused product production from seed to sell. Alternatively, a background in horticulture and a willingness to learn.\n, • Knowledgeable on regulations related to the Medical Use of Marijuana Program.\n, • Experience with inventory control methods.\n, • Strong interpersonal skills including listening, negotiation, and conflict management,\n, • Excellent written, verbal and non-verbal communication skills.\n, • Ability to develop strong relationships and experience working with senior level executives.\n, • Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.\n, • Ability to exercise sound judgment and problem-solving.\n, • Possession of a Bachelor's Degree, preferably in horticulture, plant science, manufacturing or business administration OR three to five years of experience in a related position with an emphasis in an operations production/manufacturing environment.\n #ENG1P Salary $18 USD per hour

Job DescriptionOUR MISSION BRICK is on a mission to support families from pre-cradle-to-career through holistic support, excellent schools, and clear pathways to college and career. By creating a comprehensive network of services, we are righting the wrongs of racial and economic inequality and paving the way for families to forge futures abundant with opportunity, wellness, and joy OUR VISION BRICK envisions a world of racial and economic justice, where every child and family has the support they need to learn, achieve, and work towards a fulfilling life of personal and collective prosperity. To learn more about BRICK, please visit BRICK currently has schools in three regions: Newark, New Jersey, Rochster, New York and Buffalo, New York. As a full K-12 continuum, we start our college-focused academic programming in kindergarten and yield better results for Newark students for generations to come. We are more than a school; we are a full ecosystem of supports from cradle to career. We provide our families with free wraparound services like prenatal care, career services, and housing support. Our high school alumni receive up to six years of post-graduate assistance. Overview Role: BRICK is seeking a visionary Principal-in-Residence (PIR) to immerse themselves in our holistic model, receive mentorship from seasoned educational leaders, and cultivate the skills required to inspire students, staff, and community alike. Demonstrated excellence in the residency can lead to appointment as the Founding Principal of BRICK Rochester Academy Charter School. Essential FunctionsResponsibilities include, but are not limited to:· Partnering with the Director of Operations to ensure the school achieves all of its academic, cultural and operational goals· Creating and maintaining a positive school culture for students and staff that aligns to the BRICK core values· Partnering with the BRICK Education Network to implement its academic, cultural, and college & success models, including the shared network curriculum, emphasis on culturally relevant instruction, and commitment to restorative practices· Leading professional development sessions using the highest leverage adult learning practices· Managing the school’s instructional leadership team as well as a cohort of teachers.· Developing deep mastery of the subjects and grade levels that the Principal will lead and coach· Training teachers on how to effectively internalize lessons, how to adjust those lessons to meet the needs of their students, and to plan strategic interventions to maximize student mastery and growth.· Training teachers on how to administer network assessments, how to analyze the results of those assessments, and to build action plans to maximize student mastery and growth.· Providing high-quality instructional coaching by observing classrooms, identifying key levers to help teachers improve, and then providing the support necessary to improve each teacher’s practice, including the use of real-time coaching.· Internalizing the BRICK School Leadership Guidebook to understand the network’s approach to the Principalship· Serve as the “face” of the school leading communication with and engagement of families and being the face of the school · Collaborating with the BRICK Superintendent to produce foundational documents that will guide your work throughout the year, such as an Academic priority plan, a monthly map, a meeting matrix and progress monitoring tools to share progress towards Academic goals and priorities. Qualifications:· Ability to demonstrate a leadership presence and to invest others in the mission and vision of BRICK· A commitment to servant leadership and the belief that a Principal’s success is directly connected to the success of their students and staff.· Strong organizational skills, including the ability to manage multiple projects simultaneously and to effectively lead teams to complete complex projects over time.· Strong interpersonal and communication skills and the ability to work effectively with a diverse group of people· Ability to take initiative to create new systems where necessary and to work independently· A commitment to doing whatever it takes to ensure the success of their founding school.· Proficiency in working with computers, commonly used software (like Google Documents and Google Sheets) · Experience supporting students and families in Newark or another similar location· Experience leading or supporting charter school operations is preferred· Willingness to travel to attend professional development sessions or to participate in other learning experiences with BRICK Education Network staff · Bachelor’s Degree required; Master’s Degree required· At least five (5) years of teaching experience.· A past history of achieving high academic results with students. · Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in classrooms and office space-reaching file cabinets, filing, faxing, scanning, coping, typing, mailing, and making phone calls· Must be able to sit for up to two (2) hours looking at a computer monitor, using a keyboard and mouse and typing· An unwavering commitment to the academic success and personal development of our students.· Current authorization to work in the United States – A candidate must have such authorization by his or her first day of employment.· This role will require occasional out-of-state travel for the cohort residency program, as well as visiting other high-performing schools and networks. Salary, Goals and Employment Period· Salary Range: Competitive compensation package, Based upon previous experience· Employment Period: Twelve Months· Fringe Benefits: Health, Dental, Vision, 401 K BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Director of Food Bank Operations Department: Food Bank Reports to: VP, Food Bank Status: Full time, Exempt Job Level: Grade #8 – Departmental Leadership Role Updated: December 2025 BACKGROUND Foodlink is seeking a strong, mission-driven leader to provide strategic oversight and coordination of Foodlink’s food bank operations. Our 70,000+ square foot warehouse distributes more than 25 million pounds of food annually to a network of more than 400 emergency food programs throughout our 10-county service area. The logistics of distributing food are complex, with many regulatory requirements, and must always be mission-oriented and community-centered. SUMMARY The Director of Food Bank Operations is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through Foodlink’s supply chain. This role oversees order fulfillment, shipping, receiving, and inventory management—ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. They lead with The Foodlink Way and model our leadership core competencies— playing a critical role in operational strategy, cross departmental collaboration, and advancing Foodlink’s mission to end hunger and build healthier communities. KEY RESPONSIBILITIES Leadership & Mission Alignment • Guide and inspire teams to fulfill Foodlink’s mission, ensuring daily operations reflect organizational values and a commitment to equity, diversity, inclusion, and belonging., • Embody The Foodlink Way by collaborating across teams, adapting to challenges, taking ownership of outcomes, and leading with compassion for staff, partners, and the community., • Act as a steward of Foodlink’s resources, making informed, mission aligned-decisions even amidst uncertainty., • Communicate clearly and effectively with diverse audiences, ensuring understanding across internal teams, partner agencies, and community stakeholders., • Provide strategic and hands-on- leadership for order fulfillment, shipping, receiving, and distribution operations., • Oversee receiving, product storage, inventory movement, order fulfillment, and delivery processes to ensure accuracy, timeliness, and safety., • Ensure compliance with AIB food safety regulations, Feeding America standards, OSHA requirements, and internal policies., • Directly supervise the Food Bank Logistics Manager and Food Bank Fulfillment Manager, effectively delegating and empowering them to achieve goals., • Provide clear, timely feedback and coaching to support the growth and development of team members., • Build trust by leading with empathy, accountability, and alignment with Foodlink values, policies, and practices., • Celebrate team wins and contributions, fostering a positive and collaborative culture., • Resolve conflict effectively and engage in difficult conversations with composure and emotional self-awareness-., • Identify opportunities to streamline workflows, reduce waste, and improve service levels., • Lead or support implementation of systems, equipment, or technologies that enhance operational efficiency and lower cost., • Encourage curiosity, continuous learning, and adaptability across the distribution center team., • Create and manage the annual operations budget, ensuring alignment with organizational goals and resource stewardship expectations., • Monitor monthly financial performance, analyze variances, and adjust operational plans as needed., • Ensure cost-effective use of labor, equipment, supplies, and contracted services., • Collaborate with Finance to support forecasting, grant reporting, and long-term financial planning., • Partner with Member Services, Procurement, Finance, Development, and Facilities to ensure seamless coordination and support for partners and community initiatives., • Support emergency food distribution efforts and community response operations as needed., • Communicate operational needs, constraints, and opportunities to leadership., • Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing learning., • Take responsibility for decisions, outcomes, and continuous improvement., • Act with compassion in interactions with staff, partners, and community members., • Manage workload with intention, prioritizing personal well-being while maintaining high standards of excellence., • Bachelor’s degree in supply chain management, logistics, business administration, or related field—or equivalent work experience., • 5+ years of progressive experience in operations, logistics, warehouse management, or supply chain roles., • 3+ years of leadership experience managing supervisors or managers., • Experience in nonprofit, food bank, or food distribution preferred., • Demonstrated success in operational planning, process improvement, and team leadership., • Strong understanding of warehouse operations, distribution, and inventory management., • Experience with budget creation, financial management, or departmental cost oversight., • Excellent communication, leadership, and problem-solving skills., • Experience with warehouse management systems (WMS), routing software, or ERP systems., • Experience managing fleet operations or working in CDL-regulated environments preferred., • Strong organizational and time-management skills with attention to details and accuracy., • Ability to work independently and collaboratively in a fast-paced environment., • Proficiency in Microsoft Office Suite and familiarity with social media platforms., • Flexible, adaptable, and able to manage changing priorities. SALARY AND BENEFITS This is a full time, exempt position ranging from $72,039 - $90,048 per year depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. ? Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.? Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.? ? Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. ? Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Requirements:

Job DescriptionSalary: $85,000 - $95,000 annually based on experience Dedicated to ensuring dignity, equality, and fairness for over 100 years and the proud recipient of Greater Rochester Association for Women Attorneys 2022 Family Friendly Award! The Legal Aid Society of Rochester, NY is seeking aDirector of Finance that will work with the Chief Financial Officer (CFO) to develop and manage the fiscal infrastructure that supports the mission-driven work of LASROC. This includes budget development, grant support, program allocation and financial planning. The Finance Director will work closely with the Senior Management team and, along with the CFO, interface with the LASROC Board of Directors to ensure effective fiscal oversight and informed decision-making. This position will mentor and supervise the Controller and Staff Accountant. This is a hybrid position, with in-office presence required a minimum of four (4) days per week. ESSENTIAL FUNCTIONS • In collaboration with the CFO, prepare LASROC Agency budget, program budgets, and grant budgets, • Provide financial support for LASROC Grants Management, both in preparing budgets and preparing fiscal reports to funders as needed, • Along with the CFO and Sr Managers, work with Program Leadership and the Grants Teams on grant allocations for each program, • Assist with monthly profit and loss analysis and reports, including preparation of quarterly balance sheet and financial statements for the Board of Directors and Sr. Management., • Assist the CFO in the preparation and review of all funding vouchers;, • Manage Financial Planning and Analysis, including quarter-end reporting, cash management, and budgeting and forecasting for all funders, • Compare budget forecasts with actual results, identifying variances, trends, and recommending actions to Senior Management, • Collaborate with HR, payroll, and other agency administrative staff to ensure that LASROC grants and financial statements are issued promptly and accurately., • Evaluate and improve financial and operational processes, leveraging technology and automation to increase efficiency and scalability., • Provide supervision and management of the Finance Team consisting of the Controller and Accountant SUPERVISORY DUTIES • Lead, mentor, and develop the finance team, fostering a culture of high performance, continuous improvement, and collaborative problem solving., • Set clear expectations, goals, and priorities for team members and monitor their progress towards achieving them. Encourage opportunities for professional development., • Conduct regular one-on-one meetings with direct reports to provide feedback, support their professional development, and address performance issues., • Delegate tasks and responsibilities effectively, balancing the Teams workload and ensuring optimal utilization of team resources., • Foster a collaborative and inclusive team environment, encouraging open communication, idea sharing, and teamwork., • Conduct performance evaluations for direct reports. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • A bachelor's degree in Finance, Accounting, or equivalent experience is required., • Minimum of five (5) years of progressively responsible financial management experience, including supervisory responsibilities, preferred., • Experience in the non-profit sector, with an understanding of non-profit accounting, financial reporting, program budget development, and compliance., • Knowledge of Generally Accepted Accounting Principles (GAAP),, • Attention to detail, excellent time management skills, and the ability to prioritize work in a high-volume office, for themselves and their staff, are essential., • Ability to communicate budgetary and financial findings and conclusions in an easy-to-understand manner., • Familiarity with cloud-based accounting software; NetSuite by Oracle is a plus, but not required., • Strong leadership, organizational, and problem-solving skills with a proven track record of managing and developing a high-performing team., • Discretion in handling confidential information., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Constant use of computers and other office productivity equipment requiring manual dexterity and visual concentration., • The ability to recognize details at a close range for extended periods., • The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required to attend training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 language differential for being proficient in a program-relevant language, • Paid Parking, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: JOB PROFILE - CHIEF COMPLIANCE OFFICER Catholic Charities of the Diocese of Rochester | Overview Catholic Charities of the Diocese of Rochester was founded over a century ago to meet the needs of people experiencing poverty and has grown to become one of the largest human service providers in the region. Today, Catholic Charities of the Diocese of Rochester meets basic needs; advances economic security; pursues housing solutions; strengthens families and children; delivers compassionate mental health and addiction care; supports individuals with intellectual and developmental disabilities; welcomes immigrants and refugees, and more. Recognizing the importance of transforming systems that contribute to inequity in our communities, Catholic Charities is also a powerful advocate for social justice. Catholic Charities serves people across the 12-county Rochester Diocese as a single corporation with six operating agencies focused on specific geographies or program activities. With an annual budget of over $115M, Catholic Charities of the Diocese of Rochester is one of the ten largest Catholic Charities organizations in the United States. Catholic Charities offers a mission-centered work environment that values innovation and teamwork. Our success is measured by the impact of our work for the individuals and communities we serve. Our Values (Excerpts of Our Values) · Promote the dignity of every person · Prioritize the needs of people experiencing vulnerability · Seek the common good and well-being of all · We are one human family Position Summary The Chief Compliance Officer (CCO) has responsibility for the oversight and strategic direction of Catholic Charities of the Diocese of Rochester’s (CCDOR) system wide Corporate Compliance program including the management of the Corporate Compliance Plan. The CCO plays a central role in day-to-day compliance operations and strategy and is viewed as a trusted advisor across all areas of the organization. The CCO is essential to embedding compliance from the frontline to the Executive Team and Board of Directors. The CCO must have a forward-thinking compliance vision and embody the principles of collaboration and partnership. The CCO will be expected to cultivate a strong compliance program that delivers meaningful results and lasting impact. Candidates should be knowledgeable of all elements of corporate compliance and privacy in relationship to service delivery, including strategy, business planning, operations, and finance. The CCO reports to and is supervised by the President & Diocesan Director. Essential Duties and Responsibilities • Manages day-to-day operation of the compliance program, • Identifies potential areas of compliance vulnerability and risk, assists in the development and implementation of corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future., • Ensures the implementation of periodic and robust risk assessments and program audits in coordination with other compliance and operational assessment functions to identify and correct areas of concern., • Develops, initiates, maintains and revises policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical or improper conduct, • Acts as an independent review and evaluation body to ensure that compliance issues and concerns within the organization are being appropriately evaluated, investigated and resolved., • Institutes and maintains an effective compliance communication program for the organization, including promoting a) use of the compliance hotline, b) sufficient awareness of standards of conduct, and c) understanding of new and existing compliance issues and related policies and procedures., • Works with the human resource department and others as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees and ongoing training for all employees, leaders and board and council members., • Monitors the performance of the compliance program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness., • Monitors and responds to emerging regulatory requirements and enforcement trends., • Services as Chief Privacy Officer ensuring compliance with data privacy laws including HIPAA. Leads response to privacy breaches and promotes privacy best practices across operations. Compensation and Benefits We offer a competitive salary in the range of $127,493 to $212,489 per year, depending on education and experience. We offer a highly competitive benefits package. Apply Interested applicants are encouraged to apply online at . Confidential inquiries and resumes may also be sent to Patrick Boyle, Chief People Officer at . Requirements: Qualifications • Education: Master’s degree in health and/or human services, public administration, organizational management, or related field preferred. Bachelor’s degree in related field required, • Credentials: Certified in Healthcare Compliance (CHC) Preferred, • Experience: A minimum of five years of progressive experience managing compliance programs in a related setting, Proven track record of success managing compliance and regulatory functions, Strong knowledge of compliance in a healthcare or human services setting, Demonstrated leadership ability and ability to communicate effectively orally and in writing, Experience with government agencies, regulators and conducting investigations is required. Additional Qualifications: • Forward-thinking compliance vision and embody the principles of collaboration and partnership., • Expected to cultivate a strong compliance program that delivers meaningful results and lasting impact., • Knowledgeable of all elements of corporate compliance and privacy in relationship to service delivery, including strategy, business planning, operations, and finance., • Ability to prioritize assignments, plan, and complete work projects with minimal direction, • Exceptional time management skills and ability to effectively meet deadlines, • Excellent verbal/written skills, • Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations, • Ability to maintain confidentiality and handle confidential information with discretion, • Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies, • Ability to work in a cooperative and helpful manner with all individuals, • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, • Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet., • Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.

Job Description Global Trade Compliance Manager Rochester, New York $140,000 - $150,000 + Signing Bonus / Paid Relocation 9/80 Work Schedule Must be Clearance Eligible The Global Trade Compliance Manager will be the principal leader responsible for all Trade Compliance matters within the Tactical Communications Sector of a major segment. This is a critical, high-visibility role reporting directly to the Segment Director and requires an expert in U.S. government trade regulations to develop, implement, and enforce sector-wide compliance policies. This role involves direct management of a large team and requires deep coordination across multiple business functions (Engineering, Programs, Business Development, etc.) to ensure compliant and successful pursuit of international sales. Leadership & Strategy • Directly supervise and coordinate the activities of the Sector Trade Compliance team (approximately 15 individuals)., • Implement corporate trade compliance policies and procedures and ensure their effective enforcement across the Sector., • Act as the Empowered Official on behalf of the Sector, proactively assessing compliance posture and communicating status updates and requirements to division and sector leadership., • Coordinate with Licensing, Operations & Training, and Customs & Traffic Directorates to ensure the development and execution of compliant business solutions., • Advise on the interpretation of ITAR (International Traffic in Arms Regulation), EAR (Export Administration Regulations), and OFAC (Office of Foreign Assets Control) trade laws/regulations., • Prepare, review, and manage all export authorizations and records., • Ensure the timely, accurate, and successful completion of all investigations and compliant reporting of all violations of U.S. government trade laws/regulations., • Work closely with Business Development, Program Management, and other functions to build Trade Compliance strategy into critical business pursuits and meet financial objectives. Qualifications • Experience:, • Bachelor's Degree with 12 years of related experience, OR Graduate Degree with 10 years of related experience, OR a minimum of 16 years of prior related experience in lieu of a degree., • Specialized Compliance Experience (Minimums):, • Minimum 5 years of experience with International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR)., • Minimum 5 years of experience with the U.S. trade sanctions program (OFAC)., • Management Experience: Minimum 3 years of experience leading a high-performing team., • Clearance: Ability to obtain a U.S. Secret Security Clearance (Note: Clearance is not required to start)., • Experience at a Government Contractor or within the A&D Industry., • Experience with OCR EASE software., • Ability to interpret complex U.S. government laws/regulations and effectively assess risk management aspects., • Previous assignment in military operational and/or policy positions, or a background in the Foreign Military Sales (FMS) program., • Excellent written and oral communication skills, and the ability to influence and lead at all levels of the organization., • Strong people leadership skills: proactive, highly organized, self-motivated, and capable of managing shifting priorities.

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Grants Finance Manager plays a critical role in the financial stewardship of The Center's grant-funded programs. This position is responsible for ensuring accurate financial tracking, reporting, and compliance of government and private grants. This role works closely with program managers, development staff, and external funders to ensure fiscal accountability and transparency across all grant-funded activities. Schedule: Full Time. 35 hours per week. Responsibilities: Grants Management & Compliance • Develop, monitor, and manage grant budgets in coordination with program and development staff., • Track grant expenditures to ensure alignment with approved budgets and funding restrictions., • Maintain detailed grant files and documentation to ensure audit readiness and compliance., • Coordinate with program staff to ensure appropriate use of funds and timely project spending., • Prepare and submit timely and accurate financial reports to funders (monthly, quarterly, annually, or as required). (Examples: OASAS CBR/CFR, HHS, HUD), • Support monthly close process to ensure proper coding and allocation of grant-related revenues and expenses by overseeing, tracking, and analyzing day-to-day accounting operations., • Oversee, track and analyze the Agency's Administration Costs monthly. Prepare and submit the Annual Indirect Cost Rate Proposal., • Oversee and track Fixed Assets, Depreciation and Amortization Schedules., • Review grant accounts and deferred revenue balances regularly., • Review/Approve purchasing requests, check request and invoices to ensure spending aligns with the budgets and funding before submission to Director Finance., • Participate in the annual organizational budgeting process, with a focus on grant-funded activities., • Assist in the development of proposal budgets for new grant applications., • Ensure adherence to GAAP, federal and state regulations (e.g., Uniform Guidance), and organizational policies., • Recommend and implement improvements to grant-related financial systems, procedures, and controls., • Bachelor's Degree in Finance, Accounting or related field AND 4 years' experience in nonprofit accounting with a focus on grant management OR equivalent combination, • Strong understanding of fund accounting and grant compliance (e.g., federal OMB Uniform Guidance), • Experience with federally funded grants preferred, • Experience supporting program staff in budget management and compliance preferred, • Proficient in accounting software; QuickBooks and excel, • Strong literacy and communication skills, • Strong analytical, organizational, and problem-solving skills *All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements. The Center for Youth Provides Equal Employment Opportunities

Job Description Global Trade Compliance Manager Rochester, New York $140,000 - $150,000 + Signing Bonus / Paid Relocation 9/80 Work Schedule Must be Clearance Eligible The Global Trade Compliance Manager will be the principal leader responsible for all Trade Compliance matters within the Tactical Communications Sector of a major segment. This is a critical, high-visibility role reporting directly to the Segment Director and requires an expert in U.S. government trade regulations to develop, implement, and enforce sector-wide compliance policies. This role involves direct management of a large team and requires deep coordination across multiple business functions (Engineering, Programs, Business Development, etc.) to ensure compliant and successful pursuit of international sales. Leadership & Strategy • Directly supervise and coordinate the activities of the Sector Trade Compliance team (approximately 15 individuals)., • Implement corporate trade compliance policies and procedures and ensure their effective enforcement across the Sector., • Act as the Empowered Official on behalf of the Sector, proactively assessing compliance posture and communicating status updates and requirements to division and sector leadership., • Support and maintain a collaborative and positive team culture within the Sector. Compliance & Operations • Coordinate with Licensing, Operations & Training, and Customs & Traffic Directorates to ensure the development and execution of compliant business solutions., • Advise on the interpretation of ITAR (International Traffic in Arms Regulation), EAR (Export Administration Regulations), and OFAC (Office of Foreign Assets Control) trade laws/regulations., • Prepare, review, and manage all export authorizations and records., • Ensure the timely, accurate, and successful completion of all investigations and compliant reporting of all violations of U.S. government trade laws/regulations., • Work closely with Business Development, Program Management, and other functions to build Trade Compliance strategy into critical business pursuits and meet financial objectives., • Support Compliance Assistance Visits and internal/external audits to assess compliance posture. Qualifications • Experience:, • Bachelor's Degree with 12 years of related experience, OR Graduate Degree with 10 years of related experience, OR a minimum of 16 years of prior related experience in lieu of a degree., • Specialized Compliance Experience (Minimums):, • Minimum 5 years of experience with International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR)., • Minimum 5 years of experience with the U.S. trade sanctions program (OFAC)., • Management Experience: Minimum 3 years of experience leading a high-performing team., • Clearance: Ability to obtain a U.S. Secret Security Clearance (Note: Clearance is not required to start)., • Travel: Approximately 20% travel domestically. Preferred Skills • Experience at a Government Contractor or within the A&D Industry., • Experience with OCR EASE software., • Ability to interpret complex U.S. government laws/regulations and effectively assess risk management aspects., • Previous assignment in military operational and/or policy positions, or a background in the Foreign Military Sales (FMS) program., • Excellent written and oral communication skills, and the ability to influence and lead at all levels of the organization., • Strong people leadership skills: proactive, highly organized, self-motivated, and capable of managing shifting priorities.

Job Description BRICK (Building Resilient, Intelligent, Creative Kids) is a nonprofit committed to transforming lives through holistic support, excellent schools, and clear pathways to college and careers. Rooted in the strength of Black and Brown communities, we create networks of opportunity that ensure families can thrive. Our work is guided by core values—Identity, Commitment, Curiosity, Achievement, Respect, Empathy, and Community Rootedness—that shape how we serve children and families. Joining BRICK Networks is a great opportunity to be part of an entrepreneurial organization. BRICK offers: High support from network operations, finance, compliance, talent, and IT teams, access to professional development, coaching, and network-wide learning communitiesOpportunities to design founding systems, influence culture, and innovateCompetitive compensation and benefitsAs a founding member, you will play a significant role in building the foundation of BRICK in the region. OUR MISSION:BRICK is on a mission to support families from pre-cradle-to-career through holistic support, excellent schools, and clear pathways to college and career. By creating a comprehensive network of services, we are righting the wrongs of racial and economic inequality and paving the way for families to forge futures abundant with opportunity, wellness, and joy OUR VISION:BRICK envisions a world of racial and economic justice, where every child and family has the support they need to learn, achieve, and work towards a fulfilling life of personal and collective prosperity. To learn more about BRICK, please visit . OUR NETWORK BRICK currently operates a successful region in Newark, New Jersey and Buffalo, NY and is excited to expand to Rochester, NY. The BRICK Rochester Academy Charter School is scheduled to open in August of 2026 to students in kindergarten and first grade. As a result, BRICK Rochester is recruiting founding team members who are committed to proving what is possible for students and families in Rochester. As a member of the BRICK Rochester Academy Charter School team, you will have the rare opportunity to play a critical role in founding a new school that is committed to the success of its students, families, and community. To learn more about our Rochester location, please visit here. Benefits: Joining the BRICK Networks is a great opportunity to be part of an exciting entrepreneurial organization. BEN’s unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. As a member of the BRICK Rochester Academy Charter School team, you will have the rare opportunity to play a significant role in building the foundation of BRICK in the region. Overview Role: The Director of Operations (DoO) is responsible for leading all aspects of building and maintaining excellent school infrastructure and operational systems to support world-class instruction. The DoO works alongside the principal as a key thought partner to ensure the school meets operational, social–emotional, and instructional goals. The DoO also collaborates with BRICK’s network office to design, refine, and implement effective and scalable operational systems. This role requires strong project management skills, leadership experience, and deep alignment with BRICK’s mission. The Director of Operations in Residence is a full-time leadership role in which the individual assumes the full scope and responsibilities of a Director of Operations while participating in a structured residency experience. The residency is designed to strengthen both technical expertise and leadership capacity while the individual is actively performing the role. After successful completion of the residency, the DoO-IR will seamlessly transition into the Director of Operations role with full ownership of school operations as a key member of the school leadership team. Essential Functions • Responsibilities include, but are not limited to:, • Budget and Finance, • Collaborate with the school leadership team and BEN's central finance team to develop and manage the school's budget., • Maintain accurate records of all financial transactions, submitting them to BEN's central finance team for processing. Ensure strict adherence to the school's fiscal policy and procedures, actively participating in the annual financial audit process by providing necessary documentation., • Manage the school's purchasing process, from placing orders with vendors to tracking deliveries and maintaining inventory, • School Operations, • Coordinate school-wide events such as Back-to-School Nights, Parent/Teacher Conferences, etc., • Coordinate the preparation of the campus for the start-up or new school year, including ordering furniture, equipment, and classroom supplies, and establishing effective operational systems., • Design and lead the execution of daily systems, such as arrival, dismissal, transitions, etc., to optimize learning time throughout the day, including training relevant staff members., • Oversee the daily cleaning and regular maintenance of campus facilities., • Manage the school's food and transportation services, coordinating with service providers and overseeing deliveries., • Supervise the school's supply and asset inventory., • Manage the school's technology program, encompassing hardware and software implementation and maintenance., • Managing safety protocols and security managementDesign and manage visitor systems in the school to facilitate community access while ensuring the safety of the school community., • Collaborate with the Vice Principal of Culture to coordinate activities within BRICK's ecosystem., • Ensure board related items are submitted., • Coordinate the setup and execution of all testing [internal, network and state], • Compliance and Reporting, • Ensure the timely implementation of all items on the school's annual calendar., • Maintain accurate school schedules, student records, and transcripts in accordance with school, local, state, and federal requirements., • Ensure the timely and accurate submission of all required local, state, and federal reports., • Establish a tracking system to monitor and report on progress toward operational goals and priorities. Oversee the administration of teacher coverage when needed., • Ensure the timely production of student Progress Reports and Report Cards., • Ensure proper maintenance and updating of student records at the school. Collaborate the planning and execution of student enrollment-related activities, such as open houses, feeder school visits (if applicable), and paperwork sessions., • Ensure compliance with all employment laws and policies., • Ensure compliance with all state, federal, and policies related to public school operations., • Leadership and People Management, • Demonstrate the ability to independently work and solve daily school challenges., • Manage and evaluate all operational staff, including contractors and in-house staffServe as a leadership partner to steward the academic vision of the school through excellent operational systems., • Address the school community as needed, providing leadership throughout the school year., • Oversee all customer service including general requests for information, proper telephone procedures, mail distribution, and transportation parking requests., • Collect and maintain proper human resources information for faculty and staff., • Hiring manager for Operations Team., • Review for submission of payroll., • In the first year, the DoO will focus on:, • Designing and launching all operational systems for a brand-new school., • Managing all aspects of building preparation and school opening., • Leading student enrollment operations to meet targets., • Creating strong workflows for finance, procurement, and compliance., • Building a high-performing operations team and culture., • Ensuring operational excellence starting Day 1.Qualifications, • Demonstrate Commitment: Show an unwavering commitment to the mission and vision of BRICK Rochester, focusing on the betterment of the Rochester community., • Leadership Skills: Exhibit strong leadership skills with a proven ability to manage people effectively in a work setting., • Interpersonal and Communication Skills: Possess strong interpersonal and communication skills, enabling effective collaboration with a diverse group of people., • Organizational Skills: Have strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously., • Collaborative Approach: Demonstrate the ability to collaborate as a co-leader in the implementation of the organization's mission and objectives., • Self-Starter: Be a self-starter with the capability to work independently., • Adaptability: Exhibit the ability to multitask and make adjustments as needed in a high-speed environment., • Cooperative Work Environment: Have the ability to foster a cooperative work environment., • Training and Supervision: Demonstrate the ability to train and supervise employees, including organizing, prioritizing, and scheduling work assignments., • Technology Proficiency: Possess the ability to work with computers, various software programs, and other technology., • Management and Operations Knowledge: Have knowledge of management and operations systems and strategies to run an effective organization., • Educational Background: Knowledge of public education and charter schools is highly desirable but not required., • Education and Experience:, • Bachelor’s Degree required; Master’s Degree preferred, • Management related experience of at least two (2) years, • Professional or volunteer community engagement experience in the school or a similar community setting preferred, • Previous work leading or supporting charter school operations preferred, • Ideally have practical experience within a school setting, enriching their understanding of the dynamics and intricacies of educational environments., • Physical Requirements:, • Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in classrooms and office space-reaching file cabinets, filing, faxing, scanning, coping, typing, mailing, and making phone calls, • Must be able to sit for up to two (2) hours looking at a computer monitor, using a keyboard and mouse and typingSalary and Employment, • Salary Range: Competitive compensation package, • Employment Period: Twelve Months

Job DescriptionDescription: Technical Team Lead Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: • Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities, • Develop and test solutions with attention to detail and accuracy, • Document all modifications to client software according to company policy, • Manage assigned queue, to ensure the team is meeting deadlines and other milestones, • Provide classroom training to end users on Epicor technical tools, • Mentor Technical Team Members as required, • Assist in the hiring process of Technical Team Members, • Assist with onboarding/training of new Technical Team Members, • Actively contribute to development team process improvement, policies and procedures, • Provide direction and escalation for ticket / task issues, and customer satisfaction follow up, • Present ComTec in a positive light both internally and externally (i.e., be a champion for the company), • Assist with performance and development of Technical Team Members, • Develop and monitor yearly training plans for direct reports, • Troubleshoot, identify and evaluate alternative solutions to a problem, • Maintain daily timesheet and expense report entries and submit them accurately and timely, • Lead weekly team meetings., • Attend Epicor Escalation Meetings, • Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor’s degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver’s license in your state of residence and reliable personal vehicle Compensation details: 115000-130000 Yearly Salary PIfcbcd58a4448-25405-39516184

Job Description We are looking for an experienced Transmission and Distribution Engineer to join our rapidly growing T&D team. The ideal candidate will have a background in both Overhead and Underground design and the ability to lead projects, mentor younger staff, and serve as the point of contact for Clients. This position will oversee multiple projects of various complexities, from Concept Design through Construction and As-Built. Duties: • Oversee design of projects including new lines, rebuilds, overhead and underground transmission and distribution., • Mentor younger staff and perform reviews of design drawings and documents., • Develop and manage project schedules, estimates, cashflows and invoicing., • Work with Program Manager to prioritize workload and manage deliverables., • Serve as main point of contact to the client for project., • Minimum of 7 years in Transmission and Distribution Design., • Valid PE license, NY is strongly preferred., • Excellent communication skills., • Experience in Project Management., • Proficiency working with PLS-CADD, AutoCAD Civil 3D, MFAD, CYMCAP and other industry software. Salary Range: $95,000 to $105,000 The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Job DescriptionJob Title: Senior Communications Coordinator Department: Marketing & Communications Position Type: Full-Time FLSA: Non-Exempt Reports To: Communications Director Direct Reports: None Job Summary Join us and be part of a mission‑driven Marketing & Communications team committed to innovation, collaboration, and continuous development. The Senior Communications Coordinator plays a pivotal role in amplifying Trillium Health’s mission, visibility, and brand through strategic, high‑quality communications. Working closely with the Communications Director and the broader Marketing & Communications Department, this position drives both internal and external initiatives that strengthen the organization’s voice and presence. The coordinator leads and supports content creation, organizational messaging, media relations, social media strategy, videography, photography, event coverage, and cross‑departmental communication efforts. Through thoughtful storytelling, strong brand stewardship, and consistent engagement strategies, this role enhances the organization’s reputation, deepens stakeholder connections, and ensures a unified and compelling brand experience across all platforms. Duties/ResponsibilitiesCommunications, Marketing, Public Relations, Videography, Photography, Social Media & EventsGeneral Communications & Marketing • Assist the Communications Director in implementing communication and marketing plans aligned with organizational goals., • Serve as a liaison to internal departments to coordinate materials and marketing requests., • Support brand management activities and ensure consistent messaging across all channels.Video Content, Photos & Social Media, • Plan, film, and edit video and audio content for both external and internal audiences., • Edit raw video footage into completed content for multiple platforms., • Capture photos for use on social media and other communication mediums., • Ensure all content aligns with brand and messaging standards., • Identify emerging trends and audience engagement opportunities.Media & Public Relations, • Pitch stories and schedule interviews in coordination with the Communications Director., • Call media outlets to follow up on press releases., • Coordinate media requests and attend interviews., • Capture earned media using monitoring software., • Maintain media contact lists., • Provide internal media training for key staff.Internal Communications, • Explore podcasts, YouTube videos, and other creative internal communication strategies., • Capture internal events through photos and video (e.g., Reels)., • Assist with internal communications (emails, TV messages, graphics, etc.).Event Support, • Coordinate media interactions at special events (e.g., Pride, White Party, World AIDS Day)., • Capture photos and videos at press conferences and events., • Distribute content to media unable to attend.Writing, Editing & Proofreading, • Assist in preparing media pitches, press releases, and related materials., • Draft internal emails and communication materials as needed., • Write blog posts and social media content., • Ensure all writing aligns with brand standards and organizational style.Project Support & Cross-Team Collaboration, • Support the Marketing Team on cross‑functional projects., • Build relationships across departments to identify storytelling opportunities., • Attend interdepartmental meetings as needed., • Provide backup coverage for team tasks (Canva, SharePoint, TV graphics, award nominations, social media posting, etc.)., • Help track project timelines, deliverables, and approvals.Required Qualifications:, • Bachelor’s degree in Communications, Public Relations, or a related field required., • Minimum of five years of communications, marketing, and/or public relations experience., • Ability to capture video and audio using smartphones or DSLR cameras., • Experience with nonlinear video editing., • Proficiency in Microsoft Office; Canva experience preferred., • Experience with DaVinci Resolve preferred., • Strong writing, editing, verbal communication, and organizational skills., • Ability to manage multiple high‑priority projects with accuracy and meet tight deadlines., • Strong sense of project ownership from assignment to completion., • Positive attitude, flexibility, and ability to work effectively as part of a team., • Knowledge of communications, media production, social media trends, and dissemination methods., • Commitment to respecting and supporting patients, employees, and visitors with diverse lived experiences.

Job Description Savin Engineers, P.C. is seeking an Administrative Assistant for a Large Rochester Construction School Project and Program. The Administrative Assistant plays a key support role working directly with the Director and his Designee. This position assists Program staff with assigned responsibilities and other duties as needed. • Work with Program leadership to develop all Request for Proposals (RFPs), Agreements, and Notices to Proceed, • Assist in the procurement process from initial RFP development through contractor selection and agreement execution, • Work with Program leadership on invoice and purchase order processes and Owner approval requirements, • Work with vendor payment processes and resolve complex accounts receivable issues, • Work with Program leadership on Change Order review and documentation processes, • Assist in maintaining ProjectSight software utilization and data integrity across the program, • Support project closeout procedures and deliverable documentation standards, • Assist in ensuring timely completion of all project administrative requirements, • Assist with insurance and bonding compliance for all contractors and vendors, • Bachelor's degree in Business Administration, Construction Management, or related field, • Minimum 5-7 years of experience in program administration, project management, or related field, • Strong knowledge of construction industry practices and procurement processes, • Proficiency in project management software (ProjectSight preferred), Microsoft Office Suite and In-Design, • Excellent leadership, communication, and interpersonal skills, • Demonstrated ability to manage multiple priorities and complex stakeholder relationshipsCompany DescriptionSavin Engineers, P.C. is a well-established, mid-size engineering firm headquartered in Westchester County, NY with offices in Pleasantville, NY, Rochester, NY, Bridgewater, NJ and Washington DC. Savin Engineers is always looking for talented and motivated individuals to join our team. We are a growing and vibrant multi-disciplined engineering consulting firm with six divisions united under one roof. Our MEP Division (high performance, low energy solutions) is reinforced by our Transportation Division (roads, tunnels, bridges, railways and airports), our Structural Division (structural solutions and structures of dependable performance); our Environmental Division (systems to safeguard our water), our Field Services Division (technology to detect subterranean system failures), and our Educational (turnkey assistance from concept to close out) and Facilities Management (infrastructure and building operation analysis) Division. We offer exciting opportunities to build careers in any of our multiple office locations. Whether it’s planning, design, field inspection or construction administration – any area of the company you may be involved in is staffed with a diverse group of highly-educated, qualified mentors working on a wide range of interesting assignments. We offer a competitive benefit and compensation package. Savin Engineers is an Equal Opportunity EmployerSavin Engineers, P.C. is a well-established, mid-size engineering firm headquartered in Westchester County, NY with offices in Pleasantville, NY, Rochester, NY, Bridgewater, NJ and Washington DC. Savin Engineers is always looking for talented and motivated individuals to join our team. We are a growing and vibrant multi-disciplined engineering consulting firm with six divisions united under one roof. Our MEP Division (high performance, low energy solutions) is reinforced by our Transportation Division (roads, tunnels, bridges, railways and airports), our Structural Division (structural solutions and structures of dependable performance); our Environmental Division (systems to safeguard our water), our Field Services Division (technology to detect subterranean system failures), and our Educational (turnkey assistance from concept to close out) and Facilities Management (infrastructure and building operation analysis) Division. We offer exciting opportunities to build careers in any of our multiple office locations. Whether it’s planning, design, field inspection or construction administration – any area of the company you may be involved in is staffed with a diverse group of highly-educated, qualified mentors working on a wide range of interesting assignments.\r\n\r\nWe offer a competitive benefit and compensation package. \r\nSavin Engineers is an Equal Opportunity Employer

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Retention Specialist who, under the guidance of the Director of Quality Assurance, is primarily responsible for providing action and ideas in the development of strategies to increase unique active patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Retention Specialist opportunity. Requirements: The Retention Specialist will ensure to: · Create systems that reach out to roster patients from our payer groups as well as patients whom have not accessed care at Jordan for greater than 12 months. · Creates work flows, analyzes data, and communicates with payers around rosters of Jordan patients. · Facilitates the organization’s outreach to new patients to reduce barriers to first appointment, improves in-reach to patients whom have not been to a provider visit in greater than 12 months. · Collaborates with Quality team members and practice managers to create and implement tools, processes, and systems to optimize clinical quality, patient safety and care management. Education And Experience Required: · Associate’s Degree or working on the degree. · Combination of education and relevant work experience will be considered. · High level of work knowledge and understanding of the Microsoft Office suite of software, specifically Excel, Word, and PowerPoint. Knowledge of Access a plus. · High level of work knowledge and understanding of eClinical Works or other electronic health record EHR. · Experience with other electronic reporting tools such as BridgetIT, Phytel, i2i. · Healthcare background, experience and performance that promotes a high level of credibility with clinical professionals. Licenses And Certifications: · None Required. Special Skills, Knowledge Required: · Excellent written, oral, and interpersonal skills. Highly self-motivated, directed and change oriented. · Good analytical, problem-solving skills and ability to effectively prioritize and execute task under pressure. · Able to work, contribute to flourish in a team centric, collaborative environment. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: The Senior Project Manager will be a dynamic, highly organized, and experienced professional responsible for the end-to-end management, administration, and execution of multiple, complex planning, economic development, and real estate development projects essential to GO-SEMI’s strategic initiatives. The core objective of this role is to significantly expand site readiness and bolster the semiconductor supply chain across New York State. This requires ensuring a portfolio of projects—from initial planning and site acquisition to infrastructure build-out and regulatory approvals—are delivered on scope, on time, and within budget, successfully navigating a landscape of numerous interdependencies and diverse public/private stakeholders. The Senior Project Manager is expected to operate with a high degree of autonomy, serving as a central nexus for project information and coordination. They will act as the principal liaison between the Assistant Vice President (AVP) of Planning and all external parties, including consultants, legal counsel, developers, community groups, and all levels of government (federal, state, and local agencies). Success in this role hinges on the ability to proactively identify, map, and mitigate systemic risks and interdependencies inherent in large-scale, politically sensitive development projects. WORK PERFORMED: • Oversee and manage specific projects or initiatives as delegated by the AVP., • Coordinate cross-functional teams to ensure project milestones, objectives and schedules are achieved., • Prepare and facilitate regular meetings and communications with ESD leadership, agency partners, and project stakeholders, including preparing agendas, taking minutes, and following up on action items., • Provide project-specific oversight, guidance and schedule tracking for federal/state/local environmental reviews, permits, and approval processes, identifying potential issues and proposing solutions to keep projects on track., • Assemble, curate and manage information systems, such as databases, site inventories, GIS mapping, project management software and custom project trackers., • Prepare and review documents, reports, project schedules and presentations for accuracy and completeness., • Review and synthesize technical data and reports related to community planning, zoning, site development, real estate and infrastructure systems., • Support the AVP in the development and implementation of GO-SEMI/ESD strategic projects and initiatives., • Collaborate with the AVP to identify opportunities for improvement and innovation within the office., • Drive the development of new technological, data collection/management and information sharing initiatives in response to shifting strategy and opportunities., • Other projects and duties as assigned by the Executive Director. MINIMUM REQUIREMENTS: Education Level Required: Bachelor’s degree in urban planning, business administration, management, or a related field (master’s degree preferred). Associate’s degree with 7 years direct, relevant experience may substitute. Relevant Experience required: A minimum of five (5) years of experience required. Proven experience in a leadership or administrative role, preferably in economic development, real estate development or urban planning. Strong organizational and time-management skills, with the ability to manage multiple priorities. Experience working with architecture, engineering and planning consultant industry desired. Knowledge Required: Excellent written and verbal communication to skills including ability to communicate clearly in public settings, is critical. High competency in using Microsoft Office (Word, Excel, Access, Outlook & PowerPoint). Proficiency in ArcGIS and project management software (e.g Monday.com). Demonstrated ability to work independently and collaboratively within a team. Strong attention to detail and independent follow-through are highly important. High level of discretion and confidentiality. This position will work closely with the AVP and other senior ESD leaders to support overall success of the GO-SEMI office. ALTERNATE MINIMUM REQUIREMENTS FOR INTERNAL CANDIDATES: A minimum of 5 years of satisfactory service in another (relevant) position with Empire State Development. Up to 2 years of accredited post-secondary education, or service in the U.S. military may be substituted for service at ESD.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager Implementation Ops will provide leadership, coaching, training and mentoring to Implementation Consultants (Payroll and Time & Labor) to ensure all critical aspects of Web Pay Products are set up accurately meet the client’s expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the Implementation Consultant (Payroll and Time & Labor) team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service, • Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring, • Work with other areas of the organization to ensure consistency in all policies and procedures, • Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps, • Develop and implement employee motivation activities and incentives, • Handle disciplinary issues as necessary, • Responsibility for interviewing and hiring candidates, • Provide positive and constructive feedback to employees while balancing ownership and continuous improvement, • Develop and motivate team members to reach departmental goals, • 2 years Management Experience. Experience in team development and workflow process matrix environment is a plus, • Bachelor’s Degree preferred in applicable focus area or equivalent combination of education and experience, • Strong mathematical ability and aptitude to learn the payroll software application, • Experience in team development and workflow process- a matrix environment is a plus, • Excellent troubleshooting ability in order to handle clients’ payroll issues, • Ability to multi-task, • Excellent listening and communication skills – 100% client satisfaction is our #1 priority, • Ability to work in a fast-paced, high stress environment, • Knowledge of Microsoft Office, especially Microsoft Excel, • Project Management and/or Change Management a plus, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $90,000-120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business. Act as the entrepreneurial sales leader for our eastern Construction Branches in Albany, NY, MA and CT. You will coach and mentor all sales team members in the successful execution of the budgetary goals while fostering a confident and collaborative team culture that produces exceptional customer service. The successful candidate will ensure that the sales department understands and implements company policies and procedures in order to meet or exceed key performance metrics. The successful candidate will have strong communication skills and emotional intelligence in order to effectively communicate and contribute to a positive company culture that can effectively work in partnership with various corporate departments and Directors. The Construction Sales Director must have the business acumen to make recommendations to the President, CFO, and Operations Director designed to cultivate a best-in-class branch sales experience for both internal and external customers. Reports directly to the President. Pay: $110,000-$125,000 annual salary plus monthly and annual incentive bonus opportunity Benefits: • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Generous compensation, commission and bonus opportunity, • Life, Long and Short-Term Disability Insurances, • Minimum 5 years of construction equipment dealership experience., • Minimum 3 years of management experience, preferably in a construction equipment dealership., • Excellent communicator who can deliver clear direction and is not afraid of having challenging conversations, particularly about performance., • Leadership minded, with the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically., • High sense of urgency and high level of energy., • Ability to gather, analyze, interpret and communicate complex and disparate forms of written and verbal data and information and identify trends that may indicate high-risk issues in order to develop contingency plans and corrective action., • Able to effectively use Outlook, excel, word, and other software options to organize and track day-to-day business responsibilities. Familiarity with working with CRM, or other ERP systems., • Working with the President, Operations Director and all Branch Managers, assist in the development of annual objectives and sales budgets for our eastern branch locations., • Establish regularly occurring L10 sales meetings designed to; foster collaboration, create and complete specific sales department goals and improve communication within all departments., • Ensures that all authorized plans and programs are carried out by the sales department relating to volume, profit, product mix, and market penetration., • Assist in the recruiting/hiring/developing/coaching of the company wide sales team; Leverage various company assets, including OEM vendors, senior leadership and HR, to create appropriate personal improvement programs, and regularly occurring one-on-ones to increase the effectiveness of the sales department., • Constantly evaluates pricing, distribution, and competitive actions and policies. Implements changes to improve company sales volume and profit., • Ensures that all orders, and other customer communications, are promptly and accurately handled., • Measures allowance on trade-ins to ensure fast turnaround. Ensures a balance between new and used equipment sales; helps to establish the costs of repairs on trade-ins., • Recommends the acquisition of additional lines of equipment or changes in present lines. Examines equipment records regularly., • Quarterly, evaluate department performance and expenses against planned goals. Recommend new compensation/spiff programs for the department., • Responsible for the enforcement of all company policy rules and regulations affecting branch personnel and demonstrating judgment that aligns with the brand when making business decisions., • Maintains proper records, submits necessary reports, checks customer credit status, controls expenditures, and is responsible for all company assets., • Responsible for maintaining customer relations on a firm, fair, and harmonious basis and can maintain composure during stressful times., • Develops and implements corrective action plans, in areas where objectives are not realized. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$110,000—$125,000 USD

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