Bilingual Coordinator
13 days ago
Fordham Heights, The Bronx
Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.
Responsibilities include:
Must be fluent in conversational Spanish
Match, assign and schedule caregivers based on skill level, availability and customer requirements
Provide superior customer service and compassion for new clients and their families
Receive and process incoming requests for new home care services
Specific requirements include:
Superior customer service and strong communication skills (written & verbal)
Excellent administrative and clerical skills
Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
Remain composed, professional with a positive attitude under pressure and excel in time management
Availability for after-hours, weekend and holiday coverage schedule.
Other:
Troubleshooting and educate staff on how to use our call in & call out system
Any other duties related to the position.
The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.
Requirements
Must be fluent in conversation Spanish.
Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday).
Knowledgeable in Word, Excel, and HHA Exchange a PLUS.
Remain composed, professional, and maintain a positive attitude.
Job Type:
Full-time
What we offer:
**Supportive management team
Growth opportunities
401K Retirement Benefit
Sick day and PTO benefits
Employee of the month incentive
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Every weekend
Monday to Friday
Morning shift
Work Location: In person
