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Full job description •Front Desk Receptionist at Laser Vision Correction (LVC) Center on Park Avenue in Manhattan! •You MUST either have already had LVC or want it FOR FREE, as we are the ONLY LVC in NY which REQUIRES this, so we can say to prospective clients "We believe so strongly in LVC that we have ALL had it ourselves, and can speak about it from PERSONAL EXPERIENCE--unlike at our competing LVCs in NYC" •You MUST be a graduate of a 2-year Associate's Degree. •You MUST have at least 1 year of FULL TIME or 2 years of Part-time experience working at the FRONT DESK of a DOCTOR's OFFICE, and be FAMILIAR with Heath Insurance and know how to "clear" it (eg, confirm remaining deductible) •You MUST have SOME SALES EXPERIENCE, as LVC is NOT covered by medical or vision insurance, because it's considered cosmetic, so you will need to help convince each potential customer to get LVC LIKE YOU HAVE YOURSELF :) •Duties will include (in chronological order from the patient experience POV): •Checking emails 3x/day & contacting inquiries by phone, email and text •Reassuring the patient by answering 1-2 questions, then getting them to schedule •Gathering demographic data, making a contact record, scheduling the free consult •Hyping the patient on the confirmation call so they show up for their consult •Greeting them, building on rapport established above to reassure them & hype them •After the eye MD examines them, explaining packages & pricing •Getting them to deposit, or making them commit to a good "next step" if they don't •Performing logistics on their preop test visit (payment, consent, e-Rx, answering ?s) •Hard-confirming surgery, making sure the customers don't "back out" of LVC •Getting patients ready from a Front Desk POV on the day of surgery (DOS) •Checking patients out on DOS •Checking patients in and out when postop, having them refer in exchange for free products •Encouraging happy postop patients to post on social media, leave 5* reviews •Flagging problem patients to the MDs so there are no "surprises" (eg: missed visits) •Training and supervising the premed interns so they can assist you at the Front Desk •Ordering secretarial supplies regularly so they don't run out Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) Employee discount Green card sponsorship Health insurance Uniform allowance Vision insurance Healthcare setting: Medical office Outpatient Private practice Medical specialties: Dermatology Medical-Surgical Ophthalmology Plastic Surgery Surgery Schedule: 8 hour shift Monday to Friday No weekends Application Question(s): •Please see the job listing; you MUST either have had Laser vision correction (LVC) or WANT LVC AS A JOB BENEFIT because we require each employee to be able to recommend LVC from a PERSONAL POV and be able to explain it from the patient's POV •This is a reasonable ask as it begs the question, “If LVC is so safe, why haven’t you done it yourself?” Much like a dental office, it would be unusual for the staff to have unhealthy teeth when they are working in a practice that has an experienced and expert dentist. •Lastly, it makes sense to not only have LVC done for free as it is normally a $5000-$7000 procedure on average. It is also very helpful for patients to have you as a resource when they want to know what to expect. Experiencing it for yourself makes it easier to convey and reassure patients their outcome and experience will be on par with your own Education: Associate (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person
SUMMARY: The part-time Bilingual Substance Abuse Counselor will conduct services within our City Sanctuary Facilities under the direction of our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. RESPONSIBILITIES INCLUDE: - Conducting educational groups for clients who may not understand their own or their loved ones addictions as well as for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking, reading and writing required.. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus.
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