Transportation Driver
12 days ago
Louisville
Job Description Description The Transportation Driver will have an integral role in the day-to-day operations of transportation services for Milestones Services, LLC including but not limited to safe client transport, overall client safety, client transportation coordination and vehicle maintenance. Reporting Relationship • Director, Community Based Services Direct Report Relationships • Transportation Drivers Responsibilities/Activities Transportation Responsibilities • Oversee day-to-day client issues related to transportation including but not limited to transporting clients, developing route schedule, scheduling transportation through federated and other transportation providers, ensuring client safety, and vehicle maintenance., • Provide safe transportation services to clients, • Ensures overall client health, safety and welfare of client (including but not limited ensuring safety, understanding client individual needs), • Ensures appropriate documentation of transportation services provides, • Ensures accurate and appropriate billing of transportation services, • Communicates with clients, client team members, transportation broker and other key internal and external stakeholders, • Obeys all Ensures transportation compliance including but not limited to securing demographic information and other policy or regulation required documentation, • Participate in the development and improvement of new and existing transportation programs, • Participate in transportation safety training for clients, • Participate in transportation safety training and continuing education for employees, • Ensures that all forms, incident reports, incident investigations and all services are complete, accurate and submitted in a timely manner., • Communicates with and provides information to clients, supervisor(s), guardians and other key stakeholders when needed., • Ensures all vehicles are routinely maintained to ensure safety, • Ensures all vehicles are certified according to state and federal laws and regulations., • Ensures vehicle accountability by checking vehicles in and out and that drivers and passengers are following safety requirements, • Ensures transportation certification and regulatory compliance, • Comply with all federal and state regulations regarding driving and vehicle maintenance., • Monitor transportation schedules and plan and follow routes, ensuring timely arrivals and departures for passengers, • Maintain accurate records of mileage, fuel consumption, and vehicle inspections, and report any accidents or incidents that occur while driving., • Make quick decisions in emergency situations, including inclement weather, traffic delays, or mechanical failures., • Adhere to safety regulations at all times, including wearing required safety equipment, following traffic signals and speed limits, and avoiding distractions while driving., • Maintain a professional demeanor and appearance at all times, • Assist passengers with boarding and exiting the vehicle, • Meet individual client needs, • Ability to engage in client de-escalation techniques and mediation based on client individual needs, • Be reliable, punctual, and able to work independently, while still following company policies and procedures., • Maintains forms, documents, training materials, etc., • Maintains files and documents in an organized format., • Other duties as assigned Required Knowledge and Demonstration of: • Ability to engage in safe driving practices, • Ability to make quick decisions to ensure passenger and driver safety, • Organization and operational efficiency., • Knowledge of state and federal regulations., • Knowledge of company policies and procedures., • Ability to conduct scheduling and email., • Basic Microsoft Office skills including Word, Excel, Access, Publisher and Power Point, • Organizational techniques., • Excellent written and verbal communication techniques., • Effective teamwork techniques., • Analytical reasoning techniques., • Effective problem-solving and decision-making techniques., • Effective time management techniques., • Extreme flexibility to meet the needs of clients, • Self-direction and initiative. Required Skills/Abilities • Ability to effectively manage time, • Ability to work very independently and with minimal direction, • Excellent written and verbal communication skills, • Ability to demonstrate effective interpersonal relations, • Ability to effectively communicate orally and in writing, • Ability to plan and organize work, • Ability to understand and implement policies and procedures, • Excellent customer service skills, • Ability to identify problems and determine effective solutions, • Ability to work independently and in cooperation with others Physical and Mental Demands: • Good physical and mental health., • Mental fortitude and stability to handle stress., • Physical and mental ability to drive a vehicle for extended period of time Qualifications/Education • High School Diploma or GED, • Must have a valid driver’s license, • Clean driving record with no moving violations in the last five years, • Has a social security number or valid work permit., • Proper Vehicle Insurance Coverage. Training/Experience: • Has a minimum of one-year experience working with individuals with developmental disabilities. 6-10am and/or 2-6pm