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  • Support Engineer
    Support Engineer
    6 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Chief of Staff
    Chief of Staff
    27 days ago
    $15–$25 hourly
    Part-time
    Manhattan, New York

    The Company Eagle Engineering is building the next-generation engineering services firm—one platform, powered by aligned capital and purpose-built technology—to remove tedious work from engineers and let them focus on high-value design. We are a small, fast-moving founding team looking for a high-ownership Chief of Staff who wants to help build an engineering company from the ground up. The Role: As Chief of Staff, you will be the operational engine behind Eagle’s founding team. You will keep the founders focused on what only they can do—while you clear roadblocks, run internal operations, coordinate workflows, and build systems that scale. This is a hybrid, high-trust role with a front-row seat to company-building: M&A, outreach to engineering CEOs, investor conversations, operations design, and the creation of a next-generation engineering platform. Ideal for someone who thrives in early-stage ambiguity, loves building structure from chaos, and wants ownership—not task-taking. What You’ll Do: Founder Operations & Executive Support • Manage complex calendars, meetings, investor/founder calls, and prep materials, • Coordinate travel, events, and logistics for conferences, site visits, and diligence, • Draft briefs, emails, and communication that represent Eagle professionally, • Keep the founders’ time aligned with strategic priorities Project & Systems Management • Build processes, SOPs, reporting, and task-tracking systems from scratch, • Run cross-functional projects end-to-end: scoping → timeline → delivery, • Maintain CRM hygiene, create dashboards, and ensure operational repeatability, • Identify bottlenecks and implement fixes without waiting to be asked Communication & Stakeholder Management • Serve as a polished point of contact for engineering owners, advisors, and investors, • Prepare decks, write summaries, and manage external communications, • Support relationships across prospects, partners, and internal stakeholders Who You Are • Ownership-driven: you spot problems and fix them before being asked, • Systems thinker: you enjoy building structure, clarity, and repeatable processes, • Operational athlete: you can juggle scheduling, projects, documentation, and communication simultaneously, • Direct, warm communicator who can represent founders professionally, • Calm under pressure; resourceful in ambiguous situations, • Excited to join an early team, help shape culture, and grow with the company Experience That Maps Well You may have experience as an Executive Assistant, Chief of Staff, Project Manager, Ops Associate, or similar role in a startup, VC firm, nonprofit, or high-velocity environment. You’ve likely managed fast-moving leaders, built systems, and run critical internal operations. What You’ll Get • Direct access to founders and a hands-on seat in building a company from zero, • Fast learning curve across operations, engineering services, and M&A, • Ownership, autonomy, and visibility into high-impact decision making, • Opportunity to grow into a full-time leadership role as Eagle scales, • Competitive compensation for part-time/hybrid internship-to-hire role

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  • Project Manager - Ground Up Construction
    Project Manager - Ground Up Construction
    2 months ago
    $130000–$145000 yearly
    Full-time
    Hackensack

    Job Summary: We have multiple openings for Senior Project Manager, roles. These positions are responsible for overseeing wood-frame over-podium luxury residential construction projects. Based in Hackensack, New Jersey or Poughkeepsie, NY the role requires strong expertise in value engineering, budget management, adherence to strict schedules, and proficiency in construction management software such as Procore and Microsoft Project. Key Responsibilities: Project Oversight & Strategic Planning: • Oversee all project phases from initiation to completion., • Develop and execute detailed action plans, including schedules, resources, and work plans, adhering to value engineering principles Budget & Cost Control: • Ensure strict adherence to the budget through cost-saving strategies., • Monitor financials and make necessary adjustments to maintain budget alignment. Risk Management & Safety: • Identify and mitigate potential project risks., • Ensure compliance with OSHA and safety regulations specific to wood-frame over-podium construction. Negotiation & Scope Development: • Lead contract negotiations and develop scopes of work., • Respond to RFQs with detailed and competitive proposals. Stakeholder & Team Management: • Coordinate with project stakeholders and lead cross-functional teams., • Ensure effective communication and collaboration across all project phases. Schedule Management: • Maintain strict adherence to the project timeline., • Coordinate activities to avoid delays and ensure project milestones are met. Technology Proficiency: • Utilize project management tools such as Procore and Microsoft Project., • Stay up to date with relevant construction technologies. Wood-Frame Over Podium Construction Expertise: • Oversee luxury residential construction, ensuring high standards., • Ensure proper use of construction techniques and materials. Qualifications: • Bachelor’s degree in construction management, architecture, engineering, or a related field., • 5 to 10+ years of project management experience, ideally in luxury multi-unit, wood-frame residential construction, with the specific requirement depending on the level of the position., • Strong communication, negotiation, and team management skills., • Proficiency in using Procore, Microsoft Project, and other relevant construction technologies., • In-depth knowledge of value engineering and budget management., • Proficient in Procore and Microsoft Project Additional Requirements: • Strong knowledge of OSHA regulations and a commitment to safety. Work Environment: • A mix of office work and on-site project management., • Travel is required for project supervision and coordination. About The O'Neill Group: • The O'Neill Group is a leading firm in the real estate development sector, known for our innovative approach to land use, zoning, and planning. We pride ourselves on our collaborative culture, commitment to excellence, and our contributions to sustainable and community-focused development. Qualified candidates are encouraged to apply by submitting a resume, cover letter, and any relevant project portfolios

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